Sunshine House #209, THE

10A NCAC 09 .0601 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 71 Completed Date: 5/19/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/01/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/16/2025. A sanitation inspection was completed 12/19/2025 with a superior classification. The last fire inspection was conducted 08/04/2025. Program records and required postings were monitored. A fire drill was conducted on 4/23/26. A shelter in place drill was documented on 2/27/26. An outdoor inspection was documented on 5/1/26. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the summer for school-aged children for field trips. You stated that field trips have not occurred yet this year. I observed first aid kit and fire extinguisher on the vehicle. I monitored one (1) vehicle today. I observed a 2001 Chevrolet Minibus, 27538. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due 02/2027 and the insurance is valid through 06/01/2026. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed a base board that was separated from the wall in space 807 exposing a damaged wall that was accessible to infants. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. During the visit, I observed one (1) tube of Nystatin in space four (4) in an unlocked box stored on a shelf over five (5) vertical feet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. During the visit, I observed one (1) tube of Nystatin in space four (4) that was not in the original container or accompanied by written instructions. .0803(2)(a) 847 Parent's medication authorization did not include required information. During the visit, I observed two (2) diaper cream authorization forms in space three (3) that did not include all required information. Ms. Smith updated the forms during the visit. I also observed one (1) medication for a child enrolled in space five (5) located in the office that did not have a medical authorization form on file. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one (1) employee file that did not have documentation of First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/02/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: •We discussed that all environments must be safe for children including damaged walls not being accessible. The base board that is separated from the wall is exposing damaged walls that is accessible to young children. You stated you would put in a ticket to have the base board reattached. •We discussed that all areas on the permission forms need to be completed. You updated two (2) permission forms during the visit to update the information that was missing. You printed a permission form for the one medication missing a form and stated you would have the form completed today. •We discussed that all prescription medications must be kept in locked storage and must be accompanied by the original packaging or pharmacy label. You locked up the one (1) prescription medication during the visit and stated that you contacted the parent to retrieve the original packaging or pharmacy. •We discussed that the Basic Life Support CPR training does not document the employee receiving First Aid. You stated there was a CPR and First Aid class tonight at your facility and that you have enrolled the one (1) employee who had this training. Additional Information/Consultation: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ •We discussed that prior to transporting children you will need to ensure that the following is completed: emergency information for all children being transported, permission to transport forms for all children being transported, and the bus log. •We discussed that emergency medication and prescription medication authorization forms are valid for six (6) months. These medications require more frequent renewals than diaper creams and sunscreens. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhhs.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 71 Completed Date: 5/19/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/01/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/16/2025. A sanitation inspection was completed 12/19/2025 with a superior classification. The last fire inspection was conducted 08/04/2025. Program records and required postings were monitored. A fire drill was conducted on 4/23/26. A shelter in place drill was documented on 2/27/26. An outdoor inspection was documented on 5/1/26. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the summer for school-aged children for field trips. You stated that field trips have not occurred yet this year. I observed first aid kit and fire extinguisher on the vehicle. I monitored one (1) vehicle today. I observed a 2001 Chevrolet Minibus, 27538. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due 02/2027 and the insurance is valid through 06/01/2026. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed a base board that was separated from the wall in space 807 exposing a damaged wall that was accessible to infants. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. During the visit, I observed one (1) tube of Nystatin in space four (4) in an unlocked box stored on a shelf over five (5) vertical feet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. During the visit, I observed one (1) tube of Nystatin in space four (4) that was not in the original container or accompanied by written instructions. .0803(2)(a) 847 Parent's medication authorization did not include required information. During the visit, I observed two (2) diaper cream authorization forms in space three (3) that did not include all required information. Ms. Smith updated the forms during the visit. I also observed one (1) medication for a child enrolled in space five (5) located in the office that did not have a medical authorization form on file. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one (1) employee file that did not have documentation of First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/02/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: •We discussed that all environments must be safe for children including damaged walls not being accessible. The base board that is separated from the wall is exposing damaged walls that is accessible to young children. You stated you would put in a ticket to have the base board reattached. •We discussed that all areas on the permission forms need to be completed. You updated two (2) permission forms during the visit to update the information that was missing. You printed a permission form for the one medication missing a form and stated you would have the form completed today. •We discussed that all prescription medications must be kept in locked storage and must be accompanied by the original packaging or pharmacy label. You locked up the one (1) prescription medication during the visit and stated that you contacted the parent to retrieve the original packaging or pharmacy. •We discussed that the Basic Life Support CPR training does not document the employee receiving First Aid. You stated there was a CPR and First Aid class tonight at your facility and that you have enrolled the one (1) employee who had this training. Additional Information/Consultation: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ •We discussed that prior to transporting children you will need to ensure that the following is completed: emergency information for all children being transported, permission to transport forms for all children being transported, and the bus log. •We discussed that emergency medication and prescription medication authorization forms are valid for six (6) months. These medications require more frequent renewals than diaper creams and sunscreens. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhhs.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 71 Completed Date: 5/19/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/01/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/16/2025. A sanitation inspection was completed 12/19/2025 with a superior classification. The last fire inspection was conducted 08/04/2025. Program records and required postings were monitored. A fire drill was conducted on 4/23/26. A shelter in place drill was documented on 2/27/26. An outdoor inspection was documented on 5/1/26. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the summer for school-aged children for field trips. You stated that field trips have not occurred yet this year. I observed first aid kit and fire extinguisher on the vehicle. I monitored one (1) vehicle today. I observed a 2001 Chevrolet Minibus, 27538. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due 02/2027 and the insurance is valid through 06/01/2026. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed a base board that was separated from the wall in space 807 exposing a damaged wall that was accessible to infants. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. During the visit, I observed one (1) tube of Nystatin in space four (4) in an unlocked box stored on a shelf over five (5) vertical feet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. During the visit, I observed one (1) tube of Nystatin in space four (4) that was not in the original container or accompanied by written instructions. .0803(2)(a) 847 Parent's medication authorization did not include required information. During the visit, I observed two (2) diaper cream authorization forms in space three (3) that did not include all required information. Ms. Smith updated the forms during the visit. I also observed one (1) medication for a child enrolled in space five (5) located in the office that did not have a medical authorization form on file. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one (1) employee file that did not have documentation of First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/02/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: •We discussed that all environments must be safe for children including damaged walls not being accessible. The base board that is separated from the wall is exposing damaged walls that is accessible to young children. You stated you would put in a ticket to have the base board reattached. •We discussed that all areas on the permission forms need to be completed. You updated two (2) permission forms during the visit to update the information that was missing. You printed a permission form for the one medication missing a form and stated you would have the form completed today. •We discussed that all prescription medications must be kept in locked storage and must be accompanied by the original packaging or pharmacy label. You locked up the one (1) prescription medication during the visit and stated that you contacted the parent to retrieve the original packaging or pharmacy. •We discussed that the Basic Life Support CPR training does not document the employee receiving First Aid. You stated there was a CPR and First Aid class tonight at your facility and that you have enrolled the one (1) employee who had this training. Additional Information/Consultation: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ •We discussed that prior to transporting children you will need to ensure that the following is completed: emergency information for all children being transported, permission to transport forms for all children being transported, and the bus log. •We discussed that emergency medication and prescription medication authorization forms are valid for six (6) months. These medications require more frequent renewals than diaper creams and sunscreens. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhhs.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 62 Completed Date: 6/16/2025 Age: From 0 To 8 Total Minutes: 225 Time In: 08:50 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/08/2025 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 99% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/02/2024. A sanitation inspection was completed 12/30/2024 with a superior classification. The last fire inspection was conducted 07/10/2024. Program records and required postings were monitored. A fire drill was conducted on 05/28/2025. A lockdown drill was documented on 05/2028. An outdoor inspection was documented on 05/23/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does provide transportation. The facility does allow school-age children to go on field trips. You stated that your bus was currently in the shop. You stated a sister site picks the school-age children, teacher, and assistant director up to go on field trips. The vehicles used on the field trips were monitored by the corresponding Child Care Consultants at Polo Road on 01/16/2025 and Country Club Road on 04/09/2025. During today’s visit, I monitored emergency information and the bus log. The following violations were cited during today’s visit: Violation Number Comment Rule 860 Balloons were accessible to children. During the visit, I observed several balloons used for decoration in space seven (7). .0604(q) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. During the visit, I observed documentation that a field trip occurred on 06/12/2025 and did not have written permission to transport children. .1003(i)(j) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed two (2) expired medication permission forms in space one (1). .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/30/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that all children who participate on field trips must have written permission forms on file available for review. You stated you went on a field trip last Thursday but did not have permission forms on file for review. You stated you thought the blanket permission in your enrollment packets covered this and did not realize you had to have individual permission. You showed me the forms you would be using for permission moving forward. • We discussed that the medication forms must be updated as each medication permission expires. You removed the expired forms and corresponding medications during the visit and stated that you would have them updated immediately. • We discussed that balloons cannot be present in any classroom. You stated that you thought only latex balloons were prohibited. You stated the balloons in space seven (7) were from graduation and removed them during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Please email me a copy of your fire inspection whenever you received it in July 2025. •The center shall post a schedule of off premise activities in each participating classroom where it can be viewed by parents, and a copy shall be given to parents. The schedule shall be current and shall include the: location of the activity; purpose of the activity; time the activity will take place; date of the activity; and name of the person(s) to be contacted in the event of an emergency. • We discussed that the mulch at the bottom of the slides needs to be fluffed. • We discussed that any therapists that come on site and provide services to enrolled children can never be left alone with children unless they have a qualifying letter on file for review. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 7/2/2024 Number Present: 66 Completed Date: 7/2/2024 Age: From 0 To 8 Total Minutes: 210 Time In: 08:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 06/10/2024 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating breakfast. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 8/2/2023. A sanitation inspection was completed 3/12/24 with a superior classification. The last fire inspection was conducted 7/12/23. Program records and required postings were monitored. A fire drill was conducted on 06/02/2024. A shelter in place drill was documented on 05/13/2024. An outdoor inspection was documented on 06/12/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The facility does allow school-age children to go on field trips. You stated a sister site picks the school-age children, teacher, and assistant director up to go on the field trips. The vehicles used on the field trips were monitored by the corresponding Child Care Consultants at Polo Road on 01/25/2024 and Country Club Road on 04/22/2024. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. The following violation was cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the school-age playground, I observed a metal stake on the mulch border that was elevated and exposed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation cited during today’s visit was corrected during the visit. A letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0601(a). Elevated stakes can pose a tripping hazard to young children. During the visit, you fixed the stake and ensured it was flush with the mulch border. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you have a fire inspection completed prior to 7/12/24. Once you have the inspection completed, please email me a copy of the inspection. • Prior to the start of each summer, please work with your sister schools to ensure the vehicles are current on inspection and insurance, have adequate tire tread, have a first-aid kit and fire extinguisher, are clean and in good repair, and have properly working seat belts. Vehicles should not be used to transport children unless all these areas have been verified in compliance. • On your staff and training worksheet, make sure you use the employees’ hire date to track on-going training hours. The EPR training line should only be filled in if the employee has completed the in person EPR training. • Make sure you update your EPR plan and print the first page by the end of July 2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 7/2/2024 Number Present: 66 Completed Date: 7/2/2024 Age: From 0 To 8 Total Minutes: 210 Time In: 08:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 06/10/2024 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating breakfast. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 8/2/2023. A sanitation inspection was completed 3/12/24 with a superior classification. The last fire inspection was conducted 7/12/23. Program records and required postings were monitored. A fire drill was conducted on 06/02/2024. A shelter in place drill was documented on 05/13/2024. An outdoor inspection was documented on 06/12/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The facility does allow school-age children to go on field trips. You stated a sister site picks the school-age children, teacher, and assistant director up to go on the field trips. The vehicles used on the field trips were monitored by the corresponding Child Care Consultants at Polo Road on 01/25/2024 and Country Club Road on 04/22/2024. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. The following violation was cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the school-age playground, I observed a metal stake on the mulch border that was elevated and exposed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation cited during today’s visit was corrected during the visit. A letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0601(a). Elevated stakes can pose a tripping hazard to young children. During the visit, you fixed the stake and ensured it was flush with the mulch border. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you have a fire inspection completed prior to 7/12/24. Once you have the inspection completed, please email me a copy of the inspection. • Prior to the start of each summer, please work with your sister schools to ensure the vehicles are current on inspection and insurance, have adequate tire tread, have a first-aid kit and fire extinguisher, are clean and in good repair, and have properly working seat belts. Vehicles should not be used to transport children unless all these areas have been verified in compliance. • On your staff and training worksheet, make sure you use the employees’ hire date to track on-going training hours. The EPR training line should only be filled in if the employee has completed the in person EPR training. • Make sure you update your EPR plan and print the first page by the end of July 2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: 0923-138L Visit Date: 9/20/2023 Number Present: 67 Completed Date: 9/20/2023 Age: From 0 To 5 Total Minutes: 215 Time In: 08:50 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Cheryl Smith, Director. The allegations are as follows: There is a concern of inadequate supervision in the classroom for one-year-old children. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The NC Secretary of State website was reviewed on 09/19/2023 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern of inadequate supervision in the classroom for one-year-old children. Observation #1: During today’s visit, I interviewed Ms. Cheryl Smith. Ms. Smith self-reported this allegation on 09/13/2023. Ms. Smith stated she was made aware of the situation on 09/12/2023 when a parent emailed her with a concern. Ms. Smith stated that she called DCDEE to self-report the allegation on 09/13/2023 and begin investigating the incident per the Sunshine House’s procedures on 09/12/2023. Ms. Smith stated she received an email from a parent on 09/11/2023 at 9:40 pm. and viewed the email on 09/12/2023 at 6:08 a.m. Ms. Smith stated this was the first time she had heard of the incident. The email was expressing concerns about an incident that took place on 09/11/2023 where a child was allegedly locked in a closet for approximately fifteen minutes. Ms. Smith stated that she called C. Johnon, Assistant Director, and inquired about the incident that took place. Ms. Smith stated that C. Johnson stated the child was accidently shut in a closet for approximately fifteen minutes after A. Linville, Teacher, went into the closet to get art supplies. Ms. Smith stated that she immediately launched an investigation into the situation per the Sunshine House’s procedures. The company investigation included reviewing video footage and name-to-face recognition sheets. Ms. Smith stated that on the day of the incident, there were staff shortages and low numbers so spaces four and five were combined. C. Johnson and A. Linville were the teachers present in space four with eleven children aged one-year-old. Ms. Smith stated that she watched the video footage and that at 9:51 a.m., A. Linville went into the closet to get art supplies. Ms. Smith stated that several children gathered around A. Linville’s legs at the closet door and that one child went behind A. Linville and was physically in the closet. Ms. Smith stated that A. Linville retrieved the art materials and did not look behind her before closing the closet door, leaving a child in the closet. Ms. Smith stated that the child was left in the closet for approximately nineteen minutes. Ms. Smith stated that the child was not upset and had taken off her shoes and socks. Ms. Smith stated the teachers told her they heard a noise and were seen visibly searching for the child in the video after they realized a child was missing. During the visit, Ms. Smith reviewed video footage of the incident with me. I observed video footage from 09/11/2023 from 9:45 a.m. to 10:20 a.m. The video footage aligned with the information above provided to me by Ms. Smith during today’s visit. A. Linville was seen opening the closet door at 9:51 a.m. to retrieve art supplies. Several children gathered at her legs at her right side. One child went behind A. Linville on the left side and was physically in the closet. At 9:52 a.m., A. Linville closed the closet door. When shutting the door, A. Linville was seen opening the door back up slightly and using her foot to move a toy from the doorway, at which time she closed the closet door and walked across the room to the table with the art supplies. During this time, C. Johnson was changing diapers. At 9:53 a.m., A. Linville sits down with the children and begins an art activity. At 9:55 a.m., C. Johnson was viewed picking up the name-to-face recognition sheet and writing on the form. C. Johnson did not look at the children during this process. For the next fourteen minutes, A. Linville continues to interact with the children at the table. C. Johnson cleans up the room and joins A. Linville at the table. At 10:09 a.m., A. Linville and C. Johnson are both seen counting children by pointing to each child. C. Johnson goes to the exterior door and looks out. At 10:10 a.m., A. Linville picks up the name-to-face recognition sheet and both individuals begin counting the children multiple times. C. Johnson is seen entering the bathroom area and adjoining classroom while A. Linville continues to count children and look under the table. C. Johnson goes out of the classroom and looks outside. When C. Johnson stepped outside, A. Linville goes to the closet and opens the door. The child ran out of the closet, not wearing shoes or socks. The child immediately walked to the table where the other children were coloring. A. Linville was seen putting the child’s socks and shoes back on. The child was then allowed to color with the other children. During the visit, Ms. Smith also provided me with employee files, a new employee orientation binder, a family handbook, and a staff handbook. I reviewed both employee files. C. Johnson signed a policy receipt form stating she had received a copy of all employee policies on 10/24/2017. C. Johnson received orientation on policies and supervision on 11/10/2017. A. Linville signed a policy receipt form stating she had received a copy of all employee policies on 12/23/2022. A. Linville received orientation on policies and supervision on 01/10/2023. The new employee orientation binder included what information employees receive during orientation. The supervision section of the binder states that children are to be always supervised visually and audibly using the name-to-face recognition sheet. The supervision policy also states that the director or person next in charge should be notified of any child injury or potentially dangerous situation immediately. The supervision policy included an addendum discussing in detail the name-to-face recognition and transition policies and procedures for the company. This policy states that employees are to maintain accurate attendance records for every child, and to immediately report discrepancies to a manager. The policy states teachers are to correctly complete the name-to-face recognition form at least every thirty minutes, when each student arrives or departs, when transitioning between activities, classrooms, outdoor spaces, and field trips, or when teachers enter or leave the classroom for any reason. The policy goes on to state that teachers should memorize the names and faces of the children in their care, that children must always be properly supervised by sight and sound, and that proper supervision is defined as being physically near, readily accessible, aware, and responsible for the ongoing activity of each child, as well as being able to intervene when needed. On 01/05/2023, the company’s supervision policy was revised. A staff meeting was held on 01/13/2023, to review the revised policies. C. Johnson received a new supervision packet and signed the packet receipt on 01/18/2023. A. Linville received a new supervision packet and signed the packet receipt on 01/26/2023. Ms. Smith also provided me with a copy of an incident report documenting the incident that took place on 09/11/2023. The two employees that were in space four when the incident occurred were not present during today's visit. I observed written, signed, statements from A. Linville and C. Johnson documenting their observations regarding the incident that aligned with the video footage viewed during the visit. During the visit, I visited space four, the classroom for one-year-old children where the incident took place. This classroom has six one-year-old children enrolled. During today’s visit, six one-year-old children were present and one staff member present. Children were observed engaging in free play and routine activities. Supervision was adequate during the visit. I observed a daily schedule in space four that reflects that at the time of the incident the children should have been engaging in free play and small group activities. I observed a small interior closet that contained shelves mounted to the wall holding non-toxic art supplies and child sized cots. During today’s visit, since spaces four and five were combined on the day of the incident, I also visited space five, another classroom for one-year-old children. This classroom has six one-year-old children enrolled. During today’s visit, six one-year-old children were present and one staff member present. Children were observed engaging in free play and routine activities. Supervision was adequate during the visit. Prior to today’s visit, an additional collateral contact provided information that the child’s parent was notified by the teacher when the parent arrived to pick the child up from care on 9/11/2023. It was stated that the teacher told the parent that the teacher and assistant director heard a child “whining”, and this prompted both individuals to look for the child. On 9/11/2023, the parent notified the center administrator of the incident that had occurred on 9/11/2023 and the director’s response indicated that she was unaware of what had happened. Conclusion #1: Based upon the information received during interviews, information received from documents and video footage, as well as observations during today’s visit, this allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. I observed video footage that showed a child was left alone in a locked closet for approximately nineteen minutes in space four on 09/11/2023. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/04/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Based upon today’s findings, an Administrative Action may be considered. You will be notified in writing of any action taken. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Children must be always supervised. We discussed during today’s visit that you have implemented and followed your company’s procedures for investigating the incident. I recommend reviewing the supervision and name-to-face recognition policy with all employees to ensure that they are always completing the form correctly and adequately supervising children. • All employees should follow all operational and personnel policies, including supervision policies, as discussed during their orientation process and policy review. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/2/2023 Number Present: 81 Completed Date: 8/2/2023 Age: From 0 To 5 Total Minutes: 280 Time In: 08:50 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 08/01/2023 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the preschool playground, I observed two tricycles that had black mold on the handles. These were removed from the playground during the visit. In space two, I observed a small shelf that had signs of wear and peeling vinyl. This was removed from the classroom during the visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaging in free play, routine activities, and eating breakfast. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 09/08/2022. A sanitation inspection was completed 03/16/2023 with a superior classification. The last fire inspection was conducted 07/12/2023. Program records and required postings were monitored. A fire drill was conducted on 07/31/2023. A lockdown drill was documented on 06/27/2023. An outdoor inspection was documented on 07/17/2023. Staff files and children’s records were monitored per DCDEE procedures. I observed one employee who began employment in January 2023 who had used a distant learning to complete CPR and First Aid. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed five medications with expired medication authorizations in space five, seven, and ten. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space two, I observed a small shelf with peeling vinyl. On the preschool playground, I observed two tricycles that had black mold on the handles. .0601(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. I observed five medications that were being administered past the length of time the authorization is valid. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. I observed one employee who began employment on 01/09/2023 that used distance learning to complete CPR and First Aid. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 08/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •Review and revise your EPR plan annually. Once you have reviewed the plan, print the first page so the revision date is displayed. •New employees who are hired that have already completed health and safety trainings can use their health and safety trainings if they are less than one year old. If the health and safety trainings of new hires is older than one year old, the employee must renew the health and safety trainings within their first year of employment. •Employees must not use distant learning to complete CPR and First Aid. •On the staff and training worksheets, update your sheets to reflect when each employee signed the facilities operational, personnel, and aquatics policies. This is likely your employee handbook. •Make sure all staff files have the updated EPR and EMC review sheet so that the annual review of both documents is documented. •Have all employees update their WORKS account if their current WORKS letter does not reflect the certification that is documented in their file. •Renew staff evaluations and professional development plans that are expiring in August 2023. •Make sure all items on the playground and in the classroom that could be hazardous are removed before children have access to them. •Make sure to update all medication authorizations prior to expiration. Several medications are expiring in August 2023. •I encourage you to visit NCRLAP’s website and use the ITERS, ECERS, and SACERS, books and materials checklists to determine what supplies are needed in each space. Continue to work with Smart Start on technical assistance to help you prepare for the scales as well. I also encourage you to look at each space and consider reorganizing materials to maximum space in each classroom. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1105 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/2/2023 Number Present: 81 Completed Date: 8/2/2023 Age: From 0 To 5 Total Minutes: 280 Time In: 08:50 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 08/01/2023 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the preschool playground, I observed two tricycles that had black mold on the handles. These were removed from the playground during the visit. In space two, I observed a small shelf that had signs of wear and peeling vinyl. This was removed from the classroom during the visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaging in free play, routine activities, and eating breakfast. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 09/08/2022. A sanitation inspection was completed 03/16/2023 with a superior classification. The last fire inspection was conducted 07/12/2023. Program records and required postings were monitored. A fire drill was conducted on 07/31/2023. A lockdown drill was documented on 06/27/2023. An outdoor inspection was documented on 07/17/2023. Staff files and children’s records were monitored per DCDEE procedures. I observed one employee who began employment in January 2023 who had used a distant learning to complete CPR and First Aid. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed five medications with expired medication authorizations in space five, seven, and ten. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space two, I observed a small shelf with peeling vinyl. On the preschool playground, I observed two tricycles that had black mold on the handles. .0601(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. I observed five medications that were being administered past the length of time the authorization is valid. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. I observed one employee who began employment on 01/09/2023 that used distance learning to complete CPR and First Aid. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 08/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •Review and revise your EPR plan annually. Once you have reviewed the plan, print the first page so the revision date is displayed. •New employees who are hired that have already completed health and safety trainings can use their health and safety trainings if they are less than one year old. If the health and safety trainings of new hires is older than one year old, the employee must renew the health and safety trainings within their first year of employment. •Employees must not use distant learning to complete CPR and First Aid. •On the staff and training worksheets, update your sheets to reflect when each employee signed the facilities operational, personnel, and aquatics policies. This is likely your employee handbook. •Make sure all staff files have the updated EPR and EMC review sheet so that the annual review of both documents is documented. •Have all employees update their WORKS account if their current WORKS letter does not reflect the certification that is documented in their file. •Renew staff evaluations and professional development plans that are expiring in August 2023. •Make sure all items on the playground and in the classroom that could be hazardous are removed before children have access to them. •Make sure to update all medication authorizations prior to expiration. Several medications are expiring in August 2023. •I encourage you to visit NCRLAP’s website and use the ITERS, ECERS, and SACERS, books and materials checklists to determine what supplies are needed in each space. Continue to work with Smart Start on technical assistance to help you prepare for the scales as well. I also encourage you to look at each space and consider reorganizing materials to maximum space in each classroom. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE #209, THE Facility ID: 34001290 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/2/2023 Number Present: 81 Completed Date: 8/2/2023 Age: From 0 To 5 Total Minutes: 280 Time In: 08:50 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Cheryl Smith, Director. Your program currently operates with a three-star license. Restrictions include first shift care and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 08/01/2023 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the preschool playground, I observed two tricycles that had black mold on the handles. These were removed from the playground during the visit. In space two, I observed a small shelf that had signs of wear and peeling vinyl. This was removed from the classroom during the visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaging in free play, routine activities, and eating breakfast. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 09/08/2022. A sanitation inspection was completed 03/16/2023 with a superior classification. The last fire inspection was conducted 07/12/2023. Program records and required postings were monitored. A fire drill was conducted on 07/31/2023. A lockdown drill was documented on 06/27/2023. An outdoor inspection was documented on 07/17/2023. Staff files and children’s records were monitored per DCDEE procedures. I observed one employee who began employment in January 2023 who had used a distant learning to complete CPR and First Aid. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed five medications with expired medication authorizations in space five, seven, and ten. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space two, I observed a small shelf with peeling vinyl. On the preschool playground, I observed two tricycles that had black mold on the handles. .0601(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. I observed five medications that were being administered past the length of time the authorization is valid. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. I observed one employee who began employment on 01/09/2023 that used distance learning to complete CPR and First Aid. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 08/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: •You must notify your consultant 30 days prior to changing the ownership status of your facility. •Review and revise your EPR plan annually. Once you have reviewed the plan, print the first page so the revision date is displayed. •New employees who are hired that have already completed health and safety trainings can use their health and safety trainings if they are less than one year old. If the health and safety trainings of new hires is older than one year old, the employee must renew the health and safety trainings within their first year of employment. •Employees must not use distant learning to complete CPR and First Aid. •On the staff and training worksheets, update your sheets to reflect when each employee signed the facilities operational, personnel, and aquatics policies. This is likely your employee handbook. •Make sure all staff files have the updated EPR and EMC review sheet so that the annual review of both documents is documented. •Have all employees update their WORKS account if their current WORKS letter does not reflect the certification that is documented in their file. •Renew staff evaluations and professional development plans that are expiring in August 2023. •Make sure all items on the playground and in the classroom that could be hazardous are removed before children have access to them. •Make sure to update all medication authorizations prior to expiration. Several medications are expiring in August 2023. •I encourage you to visit NCRLAP’s website and use the ITERS, ECERS, and SACERS, books and materials checklists to determine what supplies are needed in each space. Continue to work with Smart Start on technical assistance to help you prepare for the scales as well. I also encourage you to look at each space and consider reorganizing materials to maximum space in each classroom. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times