G.S. 110-102 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 35 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 160 Time In: 08:50 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. During the visit the Administrator Ms. P. Outlaw accompanied me on the walk-through of the facility and assisted with the visit. Prior to the visit I reviewed your corporation status as current-active on the Secretary of State website. This program currently operates with a four-star license issued March 8, 2023. During the visit I reminded you to make sure all staff have sent their education to WORKS to be evaluated. You stated you were currently enrolled in Adm. 1 and 2 through James Sprunt Community College. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, summary of NC Child Care Law, were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children’s records were also reviewed today. Files for new staff were monitored with a random selection of returning staff members. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. During the visit, the children were observed playing in activity areas inside their classrooms. Today the lesson plans had were on colors and numbers. The lunch menu consisted of hotdogs with wheat bread, baked beans, watermelon, and milk. NC Pre-K The NC Pre-K monitoring was not completed during today’s visit. School in Duplin County just started August 25, 2025 and the NC Pre-K children are staggered in on the first week of school. Once all of the NC Pre-K children are enrolled a monitoring visit will be completed in the future. Your last fire drill and monthly outdoor playground inspections were dated 8/5/25. The EPR drill was a shelter-in-place completed 5/5/25 and you stated you had one scheduled for today. I reminded you that an EPR drill must be completed every three months and keep all paperwork on file for review. Your last fire inspection was dated 7/23/25.Your last sanitation inspection was completed 6/18/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The following violations were documented and correct during today’s visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A current copy of the summary of the NC Law was not posted and was dated Oct. 2003. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the school aged classroom. GS 110-91(12); .0508(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a employment date of 6/30/25 did not have a negative TB test until 7/1/25. .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. During today’s visit I reminded you to use the staff and substitute checklist that is found on the DCDEE website under provider documents. We also discussed if you have a new hire, they must a negative TB test, medical assessment, and approved qualifying letter prior to employment. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Additional information and resources for Pathways to the Stars regarding the proposed QRIS rules are available at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization . I informed you there will be a child care directors meeting in September and that it will focus on in depth information regarding the different pathways. You can find more information on the Raise NC newsletter updates. I reminded you to keep checking your email for the upcoming directors meeting. Today I also notified you of a marketing tool that is available though the child care resource and referral agencies. I encouraged you to go to findchildcarenc.org to claim your program and enter your information so it will be available to parents who are seeking child care. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 35 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 160 Time In: 08:50 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. During the visit the Administrator Ms. P. Outlaw accompanied me on the walk-through of the facility and assisted with the visit. Prior to the visit I reviewed your corporation status as current-active on the Secretary of State website. This program currently operates with a four-star license issued March 8, 2023. During the visit I reminded you to make sure all staff have sent their education to WORKS to be evaluated. You stated you were currently enrolled in Adm. 1 and 2 through James Sprunt Community College. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, summary of NC Child Care Law, were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children’s records were also reviewed today. Files for new staff were monitored with a random selection of returning staff members. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. During the visit, the children were observed playing in activity areas inside their classrooms. Today the lesson plans had were on colors and numbers. The lunch menu consisted of hotdogs with wheat bread, baked beans, watermelon, and milk. NC Pre-K The NC Pre-K monitoring was not completed during today’s visit. School in Duplin County just started August 25, 2025 and the NC Pre-K children are staggered in on the first week of school. Once all of the NC Pre-K children are enrolled a monitoring visit will be completed in the future. Your last fire drill and monthly outdoor playground inspections were dated 8/5/25. The EPR drill was a shelter-in-place completed 5/5/25 and you stated you had one scheduled for today. I reminded you that an EPR drill must be completed every three months and keep all paperwork on file for review. Your last fire inspection was dated 7/23/25.Your last sanitation inspection was completed 6/18/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The following violations were documented and correct during today’s visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A current copy of the summary of the NC Law was not posted and was dated Oct. 2003. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the school aged classroom. GS 110-91(12); .0508(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a employment date of 6/30/25 did not have a negative TB test until 7/1/25. .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. During today’s visit I reminded you to use the staff and substitute checklist that is found on the DCDEE website under provider documents. We also discussed if you have a new hire, they must a negative TB test, medical assessment, and approved qualifying letter prior to employment. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Additional information and resources for Pathways to the Stars regarding the proposed QRIS rules are available at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization . I informed you there will be a child care directors meeting in September and that it will focus on in depth information regarding the different pathways. You can find more information on the Raise NC newsletter updates. I reminded you to keep checking your email for the upcoming directors meeting. Today I also notified you of a marketing tool that is available though the child care resource and referral agencies. I encouraged you to go to findchildcarenc.org to claim your program and enter your information so it will be available to parents who are seeking child care. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 35 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 160 Time In: 08:50 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. During the visit the Administrator Ms. P. Outlaw accompanied me on the walk-through of the facility and assisted with the visit. Prior to the visit I reviewed your corporation status as current-active on the Secretary of State website. This program currently operates with a four-star license issued March 8, 2023. During the visit I reminded you to make sure all staff have sent their education to WORKS to be evaluated. You stated you were currently enrolled in Adm. 1 and 2 through James Sprunt Community College. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, summary of NC Child Care Law, were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children’s records were also reviewed today. Files for new staff were monitored with a random selection of returning staff members. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. During the visit, the children were observed playing in activity areas inside their classrooms. Today the lesson plans had were on colors and numbers. The lunch menu consisted of hotdogs with wheat bread, baked beans, watermelon, and milk. NC Pre-K The NC Pre-K monitoring was not completed during today’s visit. School in Duplin County just started August 25, 2025 and the NC Pre-K children are staggered in on the first week of school. Once all of the NC Pre-K children are enrolled a monitoring visit will be completed in the future. Your last fire drill and monthly outdoor playground inspections were dated 8/5/25. The EPR drill was a shelter-in-place completed 5/5/25 and you stated you had one scheduled for today. I reminded you that an EPR drill must be completed every three months and keep all paperwork on file for review. Your last fire inspection was dated 7/23/25.Your last sanitation inspection was completed 6/18/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The following violations were documented and correct during today’s visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A current copy of the summary of the NC Law was not posted and was dated Oct. 2003. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the school aged classroom. GS 110-91(12); .0508(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a employment date of 6/30/25 did not have a negative TB test until 7/1/25. .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. During today’s visit I reminded you to use the staff and substitute checklist that is found on the DCDEE website under provider documents. We also discussed if you have a new hire, they must a negative TB test, medical assessment, and approved qualifying letter prior to employment. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Additional information and resources for Pathways to the Stars regarding the proposed QRIS rules are available at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization . I informed you there will be a child care directors meeting in September and that it will focus on in depth information regarding the different pathways. You can find more information on the Raise NC newsletter updates. I reminded you to keep checking your email for the upcoming directors meeting. Today I also notified you of a marketing tool that is available though the child care resource and referral agencies. I encouraged you to go to findchildcarenc.org to claim your program and enter your information so it will be available to parents who are seeking child care. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 3/31/2025 Number Present: 53 Completed Date: 3/31/2025 Age: From 0 To 5 Total Minutes: 90 Time In: 09:00 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by Ms. P. Outlaw assistant in NC Prek classroom and the daughter to the administrator Ms. A. Washington. Ms. Outlaw stated her mother was out sick today. I verified Ms. Outlaw is listed on the legal designee form to sign paperwork in her mother’s absence. Ms. Outlaw signed today’s paperwork for the visit. I completed a walk-through of the facility. Prior to your visit your corporation status on the Secretary of State website was currently active. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law was posted. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. The children were observed playing in activity areas inside their classrooms since it was raining lightly outside. During the visit one child aged three from space 3 was in space 6 today you stated to meet staff /child ratios. This is reflected on the enrollment worksheet. Today I reviewed the staff/child ratios with you during the visit for space 3 and 6. The lunch menu for today consisted of ham and cheese sandwich, apple wedges, salad, and milk. The program currently operates with a four-star license issued March 8, 2023. During the visit I reminded you to make sure all staff have sent their education to WORKS to be evaluated. The hold harmless has been extended until further notice at this time. Your last fire drill was completed 3/28/25 and your last monthly outdoor playground inspection was dated 3/7/25. Your last EPR drill was a lockdown completed 2/1/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. Violations documented were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in spaces 4, 5 and 6. GS 110-91(12); .0508(a) 9999 A violation was found for which there is no item number.In space 6 a staff member's personal purse was on a book shelf accessible to the children in care. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. During the visit I suggested having all lesson plans put in place each Friday for the following week prior to the staff leaving. This way all lesson plans should be current and posted. I reminded you to make sure all staff’s personal bags or handbags are to be locked in storage and not left out in the classroom where they are accessible to the children in care. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 3/31/2025 Number Present: 53 Completed Date: 3/31/2025 Age: From 0 To 5 Total Minutes: 90 Time In: 09:00 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by Ms. P. Outlaw assistant in NC Prek classroom and the daughter to the administrator Ms. A. Washington. Ms. Outlaw stated her mother was out sick today. I verified Ms. Outlaw is listed on the legal designee form to sign paperwork in her mother’s absence. Ms. Outlaw signed today’s paperwork for the visit. I completed a walk-through of the facility. Prior to your visit your corporation status on the Secretary of State website was currently active. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law was posted. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. The children were observed playing in activity areas inside their classrooms since it was raining lightly outside. During the visit one child aged three from space 3 was in space 6 today you stated to meet staff /child ratios. This is reflected on the enrollment worksheet. Today I reviewed the staff/child ratios with you during the visit for space 3 and 6. The lunch menu for today consisted of ham and cheese sandwich, apple wedges, salad, and milk. The program currently operates with a four-star license issued March 8, 2023. During the visit I reminded you to make sure all staff have sent their education to WORKS to be evaluated. The hold harmless has been extended until further notice at this time. Your last fire drill was completed 3/28/25 and your last monthly outdoor playground inspection was dated 3/7/25. Your last EPR drill was a lockdown completed 2/1/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. Violations documented were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in spaces 4, 5 and 6. GS 110-91(12); .0508(a) 9999 A violation was found for which there is no item number.In space 6 a staff member's personal purse was on a book shelf accessible to the children in care. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. During the visit I suggested having all lesson plans put in place each Friday for the following week prior to the staff leaving. This way all lesson plans should be current and posted. I reminded you to make sure all staff’s personal bags or handbags are to be locked in storage and not left out in the classroom where they are accessible to the children in care. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: JENNIFER H BYRD Operation Type: Center Case Number: 0324-094A Visit Date: 3/8/2024 Number Present: 37 Completed Date: 3/8/2024 Age: From 0 To 5 Total Minutes: 125 Time In: 10:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Ann Washington, owner/administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Washington and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On March 6, 2024, staff members failed to ensure a safe environment for children. A staff member brought candy to the facility from their personal residence and the candy was provided to some of the children at the end of the day. After leaving the facility, two four-year-old children ingested pills that were illegal narcotics contained in a candy wrapper that had been provided by the staff member. The children began exhibiting symptoms of a drug overdose and had to receive medical attention. 10A NCAC 09 .0601(a) 907 Discipline was related to food, rest or toileting. On March 6, 2024, staff members provided candy to children for good behavior. .1803(a)(4-6) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (March 15, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-105 · Violation

Name of Operation: LOU ANNA'S CHILD CARE CENTER, INC Facility ID: 31000057 Consultant: JENNIFER H BYRD Operation Type: Center Case Number: 0324-094A Visit Date: 3/8/2024 Number Present: 37 Completed Date: 3/8/2024 Age: From 0 To 5 Total Minutes: 125 Time In: 10:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Ann Washington, owner/administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Washington and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On March 6, 2024, staff members failed to ensure a safe environment for children. A staff member brought candy to the facility from their personal residence and the candy was provided to some of the children at the end of the day. After leaving the facility, two four-year-old children ingested pills that were illegal narcotics contained in a candy wrapper that had been provided by the staff member. The children began exhibiting symptoms of a drug overdose and had to receive medical attention. 10A NCAC 09 .0601(a) 907 Discipline was related to food, rest or toileting. On March 6, 2024, staff members provided candy to children for good behavior. .1803(a)(4-6) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (March 15, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.