10A NCAC 09 .0803 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 5 Completed Date: 12/4/2025 Age: From 3 To 4 Total Minutes: 120 Time In: 08:00 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. L. Riddick, Center Manager assisted me with the visit. Your program currently operates with a five-star license, issued March 13, 2020, earning 7 points in the education component, 7 points in the program standards component (meeting reduced ratios minus 1) and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted on January 8, 2025. The sanitation inspection was completed May 1, 2025, with a “Superior” classification. The last fire inspection was conducted on November 4, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of December 4, 2025. The NC Secretary of State website was reviewed on December 4, 2025, and Choanoke Area Development Association of North Carolina, Incorporated was listed as current- active. You visited the indoor space used by children with me. I monitored the outdoor space. Children arrived shortly after the visit started. Children engaged in free choice play, completed toileting and hand washing routines, interacted with teachers. Proper hand washing techniques procedures were observed. Breakfast was observed and consisted of blueberry muffins, apple juice, and milk. The foods served were listed on the menu posted. The following violations were documented. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Asthma medication kept onsite for one preschool child enrolled did not include parent authorization. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certificates on file for two employees to verify completion/renewal of First Aid training was not from an approved agency. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certificates on file for two employees to verify completion/renewal of CPR training was not from an approved agency. .1102(d) Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie, NC 27910 keshia.hawyard@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the mailing address listed on the facility profile was correct; however, the phone number and email address needed to be updated. I informed you an official written request must be submitted to update the contact information for the program. You stated you would notify the Head Start Director about the written request. If additional changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE/GUIDANCE: CPR/FIRST: First aid and CPR training certificates on file for two employees were issued by an agency that is not approved by the Division. I informed you that these certificates were not valid and training would need to be retaken through an approved agency. I also explained that online First aid/CPR courses are not permitted and therefore cannot be accepted. I informed on the days and hours you are complete administrative duties at the second center location, and the two teachers are the only other staff at the site, a plan must be implemented to ensure someone is always onsite with CPR/First Aid certification. You stated your schedule would be readjusted to ensure you are present until the training has been completed. While distance learning (pre-recorded training) is not permitted for CPR or First Aid, a blended learning course (including face-to-face and virtual instruction) is permitted; so long as the course received is from an approved training organization and the student’s competency has been evaluated by the instructor with a CPR/First Aid in-person test of applicable skills. For the course to be valid, meeting NC Child Care Requirements, a completion card/certificate is required that reflects successful completion of the course, following the approved organization’s standards for the specific course. Child care providers should always verify the instructor’s certification, obtain the complete address of the Training Center, and QR codes must be displayed on the certificate and cards. The statement “Taught according to AHA guidelines” or some variation of that statement does not make the course acceptable. Below is a list of approved agencies: American Heart Association American Red Cross Care & Safety Institute (ECSI) Emergency First Response First Response Training International Health and Safety Institute (HSI) KnowCPR National Safety Council Safety Institute, USA ProTraining MEDICATION ADMINSITRATION AUTHORIZATION: An authorization for was not on file for asthma medication kept onsite for one child. The action plan was available; however, authorization was not included. I explained the parent or guardian must provide authorization prior to administering medication to children. You state the authorization form would be requested from the parent immediately. ADMINISTRATION CHANGE: You reported that you are the new administrator for West Bertie and Windsor Head Start programs. When asked about the required documentation regarding the change in administration, you stated that the notification and paperwork should have already been sent to me. I informed you the documentation had not been received and requested that it be submitted so the system could be updated. You stated that you would reach out to the Head Start Director to request submission of the information. I shared once received the information would be keyed to reflect the change. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. During the conversation, we talked about developing a plan to complete the application process. You stated that Pathway 3Accerdiattion and Head Start is the pathway choice. We reviewed the requirements for this pathway and discussed a timeline for applying for a rated license transition to the Pathways. You stated the application would be completed and submitted in in January 2026. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. RESOURCES: Your local Partnership for Children is available to provide training and technical assistance to your program. Contact Albemarle Alliance for Children and Families: 1403 Parkview Dr, Elizabeth City, NC 27909 or (252) 333-1233. You can also email https://www.aacfnc.org. At the completion of the visit, a one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709 or, keshia.hayward@dhhs.nc.gov or Jennifer, Licensing Consultant, 252-373-4199, or email jennifer.lindhart@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 5 Completed Date: 12/4/2025 Age: From 3 To 4 Total Minutes: 120 Time In: 08:00 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. L. Riddick, Center Manager assisted me with the visit. Your program currently operates with a five-star license, issued March 13, 2020, earning 7 points in the education component, 7 points in the program standards component (meeting reduced ratios minus 1) and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted on January 8, 2025. The sanitation inspection was completed May 1, 2025, with a “Superior” classification. The last fire inspection was conducted on November 4, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of December 4, 2025. The NC Secretary of State website was reviewed on December 4, 2025, and Choanoke Area Development Association of North Carolina, Incorporated was listed as current- active. You visited the indoor space used by children with me. I monitored the outdoor space. Children arrived shortly after the visit started. Children engaged in free choice play, completed toileting and hand washing routines, interacted with teachers. Proper hand washing techniques procedures were observed. Breakfast was observed and consisted of blueberry muffins, apple juice, and milk. The foods served were listed on the menu posted. The following violations were documented. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Asthma medication kept onsite for one preschool child enrolled did not include parent authorization. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certificates on file for two employees to verify completion/renewal of First Aid training was not from an approved agency. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certificates on file for two employees to verify completion/renewal of CPR training was not from an approved agency. .1102(d) Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie, NC 27910 keshia.hawyard@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the mailing address listed on the facility profile was correct; however, the phone number and email address needed to be updated. I informed you an official written request must be submitted to update the contact information for the program. You stated you would notify the Head Start Director about the written request. If additional changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE/GUIDANCE: CPR/FIRST: First aid and CPR training certificates on file for two employees were issued by an agency that is not approved by the Division. I informed you that these certificates were not valid and training would need to be retaken through an approved agency. I also explained that online First aid/CPR courses are not permitted and therefore cannot be accepted. I informed on the days and hours you are complete administrative duties at the second center location, and the two teachers are the only other staff at the site, a plan must be implemented to ensure someone is always onsite with CPR/First Aid certification. You stated your schedule would be readjusted to ensure you are present until the training has been completed. While distance learning (pre-recorded training) is not permitted for CPR or First Aid, a blended learning course (including face-to-face and virtual instruction) is permitted; so long as the course received is from an approved training organization and the student’s competency has been evaluated by the instructor with a CPR/First Aid in-person test of applicable skills. For the course to be valid, meeting NC Child Care Requirements, a completion card/certificate is required that reflects successful completion of the course, following the approved organization’s standards for the specific course. Child care providers should always verify the instructor’s certification, obtain the complete address of the Training Center, and QR codes must be displayed on the certificate and cards. The statement “Taught according to AHA guidelines” or some variation of that statement does not make the course acceptable. Below is a list of approved agencies: American Heart Association American Red Cross Care & Safety Institute (ECSI) Emergency First Response First Response Training International Health and Safety Institute (HSI) KnowCPR National Safety Council Safety Institute, USA ProTraining MEDICATION ADMINSITRATION AUTHORIZATION: An authorization for was not on file for asthma medication kept onsite for one child. The action plan was available; however, authorization was not included. I explained the parent or guardian must provide authorization prior to administering medication to children. You state the authorization form would be requested from the parent immediately. ADMINISTRATION CHANGE: You reported that you are the new administrator for West Bertie and Windsor Head Start programs. When asked about the required documentation regarding the change in administration, you stated that the notification and paperwork should have already been sent to me. I informed you the documentation had not been received and requested that it be submitted so the system could be updated. You stated that you would reach out to the Head Start Director to request submission of the information. I shared once received the information would be keyed to reflect the change. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. During the conversation, we talked about developing a plan to complete the application process. You stated that Pathway 3Accerdiattion and Head Start is the pathway choice. We reviewed the requirements for this pathway and discussed a timeline for applying for a rated license transition to the Pathways. You stated the application would be completed and submitted in in January 2026. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. RESOURCES: Your local Partnership for Children is available to provide training and technical assistance to your program. Contact Albemarle Alliance for Children and Families: 1403 Parkview Dr, Elizabeth City, NC 27909 or (252) 333-1233. You can also email https://www.aacfnc.org. At the completion of the visit, a one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709 or, keshia.hayward@dhhs.nc.gov or Jennifer, Licensing Consultant, 252-373-4199, or email jennifer.lindhart@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 4/29/2025 Number Present: 11 Completed Date: 4/29/2025 Age: From 3 To 5 Total Minutes: 175 Time In: 11:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. B. Hall, Lead Teacher, assisted me with today’s visit. Your program currently operates with a five-star license, issued 3/13/20 earning 6 points in the education component, 7 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: Uses an age/developmentally appropriate curriculum, staff benefits package, and infrastructure of parent involvement. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Facility Information: We reviewed your facility information and per your statements, the facility phone number needs to be updated. You shared the correct information with me. Contact me if you need to make any changes to your information, e.g., phone numbers, email address, mailing address, owner information, or Legal Designee. The center's compliance history was reviewed with the operator. The program’s compliance history was 98 % as of 4/28/25. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, outdoor play, transitions and personal care routines. During circle time, the children learned about water safety. On the fenced playground they had access to slides, swings, bikes, and music. The caregivers were interacting and meeting the developmental needs for each of the children. No new staff have been hired since the previous visit. After outdoor play, the children washed hands and rested on linen covered cots. Snack was observed and consisted of a pop tart and milk. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. A Ready to Go File was not available for review. .0607(d)(10) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/13/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Ready to Go File – A Ready to Go file ensures that you have all the information you need to provide a safe environment for children in the event of an emergency. A Ready to Go File was not available for review today. You stated that in the event of an emergency you would pull the book with the bus cards, the Emergency Preparedness and Response Plan, and the children’s medication bag. Per our discussion, the bus card does not include permission to treat the child in an emergency. A copy of the Ready to Go File Checklist was shared with you, and we reviewed all items that need to be included in the file. You are currently using the children’s application posted on the Division’s website which already contains all the required information. This can be copied and used in the Ready to Go File and on the bus. You will need to create a file that includes all the required information. Additional Information: NCID Password Change – In the Raise NC email blast sent out on 2/21/25, announced changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from 8 to 14 characters. The change will apply to all providers. NCID passwords must be updated on a regular basis to keep them active. The next time you update your current password; you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Based on the information in the Clean Classrooms for Carolina Kids: Water: Last completed 3/31/21 Lead Based Paint: Enrollment started Asbestos: Enrollment started At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 8 Completed Date: 1/8/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. Your program currently operates with a five(5)-star license, issued March 13, 2020, earning six (6) points in the Education Component, seven (7) points in the Program and one (1) Quality Points. The last Annual Compliance visit was conducted 1/16/24. The sanitation inspection was completed 11/19/24 with a “Superior” classification. The last fire inspection was conducted on 11/12/2024 and your facility was approved for daytime care. The program’s compliance history was ninety-nine percent as of 01/02/2025. The facility is currently owned by Choanoke Area Development Assoc. and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. B. Hall, Lead teacher, was available and able to assist me with the visit. Upon arrival eight(8) children were present. Children were observed participating in teacher directed activities, free play, and completing handwashing and personal care routines. A variety of developmentally appropriate toys were available and accessible on low-lying open shelves. The fenced outdoor play area consisted of a bike trail, large stationary equipment, area for shade, trikes, and a variety of balls. Lunch consisted of pepperoni pizza, corn, pears, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The Fire inspection was due by 9/19/24. The fire inspection was completed on 11/12/24. 10A NCAC 09 .0304(a) 1898 Staff did not complete the health and safety training within one year of employment. A staff person hired on 11/7/23 did not have those trainings available for review today. .1102(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/22/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.Williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The fire inspection was due on or before 9/19/24. Your fire inspection was completed on 11/12/24. Although we can not predict emergencies, setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Health and Safety Training – All staff must complete the Health and Safety Trainings within one(1) year of hire and every five(5) years thereafter. A staff person hired on 11/7/23 did not have completed trainings available for review. Training is available on-line at no cost through DCDEE Moodle. The DCDEE Moodle link is under the Services tab on the homepage of the DCDEE website. Each staff person needs to sign up for an Individual NCID and then enroll in Moodle. There are other options for meeting the required topic areas. Check them out by clicking on the Quick Links – Training/Professional Development. Click on Training Requirements on the left. Scroll down to List of Approved Health and Safety Trainings. Additional Information: I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org is able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 8 Completed Date: 1/8/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. Your program currently operates with a five(5)-star license, issued March 13, 2020, earning six (6) points in the Education Component, seven (7) points in the Program and one (1) Quality Points. The last Annual Compliance visit was conducted 1/16/24. The sanitation inspection was completed 11/19/24 with a “Superior” classification. The last fire inspection was conducted on 11/12/2024 and your facility was approved for daytime care. The program’s compliance history was ninety-nine percent as of 01/02/2025. The facility is currently owned by Choanoke Area Development Assoc. and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. B. Hall, Lead teacher, was available and able to assist me with the visit. Upon arrival eight(8) children were present. Children were observed participating in teacher directed activities, free play, and completing handwashing and personal care routines. A variety of developmentally appropriate toys were available and accessible on low-lying open shelves. The fenced outdoor play area consisted of a bike trail, large stationary equipment, area for shade, trikes, and a variety of balls. Lunch consisted of pepperoni pizza, corn, pears, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The Fire inspection was due by 9/19/24. The fire inspection was completed on 11/12/24. 10A NCAC 09 .0304(a) 1898 Staff did not complete the health and safety training within one year of employment. A staff person hired on 11/7/23 did not have those trainings available for review today. .1102(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/22/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.Williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The fire inspection was due on or before 9/19/24. Your fire inspection was completed on 11/12/24. Although we can not predict emergencies, setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Health and Safety Training – All staff must complete the Health and Safety Trainings within one(1) year of hire and every five(5) years thereafter. A staff person hired on 11/7/23 did not have completed trainings available for review. Training is available on-line at no cost through DCDEE Moodle. The DCDEE Moodle link is under the Services tab on the homepage of the DCDEE website. Each staff person needs to sign up for an Individual NCID and then enroll in Moodle. There are other options for meeting the required topic areas. Check them out by clicking on the Quick Links – Training/Professional Development. Click on Training Requirements on the left. Scroll down to List of Approved Health and Safety Trainings. Additional Information: I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org is able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: MARQUITTA HOLLOMAN Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 10 Completed Date: 9/13/2023 Age: From 3 To 4 Total Minutes: 105 Time In: 09:30 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor this program for compliance with applicable childcare requirements during a routine unannounced visit. Currently, this center operates with a Five-Star License, issued March 13, 2020, earning six (6) points in the Education Component, seven (7) points in the Program and one (1) Quality Point. The last annual compliance visit was completed on 2/28/2023. The sanitation inspection was completed on 9/8/2023, with a “Superior” classification. A fire inspection was completed on 9/13/2023 and yielded a "Satisfactory" result. The facility is approved for daytime care only. The fire inspector completed the inspection during the visit. You, Y. Demery, Behavior/ Family Service Specialist, was available and able to assist me with the visit. Ten (10) children age ranging three (3) to four (4) years old were present. Children were observed in free play in centers and completing handwashing and toileting routines. All staff and child interactions were warm and nurturing. The following requirements were monitored during today's visit: Staff/Child Ratio, Supervision, Specialized trainings, Storage of Hazardous Products, Storage of Medication, Adequate/Approved Space, General Safety, Staff Records, Program Records, License Posted and Permit Restrictions. I used a checklist as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to your program. At the completion of the visit, a computer-generated visit summary was reviewed, and a copy was left with you. The following violation was documented today. Violation Number Comment Rule 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) new staff member did not have the Health Questionnaire on file on or before the first day of employment. 10A NCAC 09 .0701(a) Child Care Licensing Requirements are established to ensure a safe, healthy, and developmentally appropriate environment for all childcare facilities. Therefore, it is important for you to be knowledgeable of all licensing requirements that apply for your facility. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education (DCDEE) website. Any violation(s) documented may impact the compliance history score. The violation documented was corrected immediately during the visit therefore, a compliance letter is not warranted. CORPORATION STATUS/CONTACT INFORMATION This facility is owned by Non-Profit Corporation: Choanoke Area Development Association of North Carolina, Incorporated. According to the information reviewed in the NC Secretary of State's Website, this corporation is “Current Active”. You stated during today’s visit, this ownership remains the same. Ensure this corporation remains in good standing with the NC Secretary of State. Contact me prior to any changes with the corporation. You verified that all contact information on file with DCDEE is accurate. COMPLIANCE HISTORY Prior to today's visit, this facility’s compliance history score was 97%, based on an 18-month time frame. TECHNICAL ASSISTANCE/CONSULTATION One (1) new staff member did not have Health Questionnaire documentation on file for review. We discussed Health Questionnaire documentation is to be completed and on file on or before the first day of employment for every staff member. REMINDERS A fire drill and shelter in place drill is due before the end of this month. Both must be completed before 9/30/2023 to maintain compliance with childcare rules. RESOURCES GETTING HELP WITH CHALLENGING BEHAVIORS The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. INFANT-TODDLER EDUCATOR AWARD$ PLUS PROGRAM Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family childcare educators working with our youngest children. The Infant Toddler Educator AWARD$ program has recently gone through some exciting programmatic updates. The original AWARD$ program was only available to teachers working full-time in B-3 classrooms that had an AA in ECE or higher degree and were employed by 4- and 5-star programs. The education requirement has been reduced as an incentive to support teachers seeking to increase their education in any star rated licensed program. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones, or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework. AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. STAR RATED LICENSE I informed you information regarding the preparation for the star rated license assessment process is located on the Division of Child Development (https://ncchildcare.ncdhhs.gov/) and North Carolina Rated License Project website. I recommended you and staff visit ncrlap.org to obtain detailed information about how the process will be implemented and review prep year activities and ideas offered. More information will be provided regarding your programs rated license assessment timeframe. CONTACTS • I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. • Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-370-0207 or marquitta.holloman@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: WEST BERTIE HEAD START Facility ID: 08000019 Consultant: MARQUITTA HOLLOMAN Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 10 Completed Date: 9/13/2023 Age: From 3 To 4 Total Minutes: 105 Time In: 09:30 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor this program for compliance with applicable childcare requirements during a routine unannounced visit. Currently, this center operates with a Five-Star License, issued March 13, 2020, earning six (6) points in the Education Component, seven (7) points in the Program and one (1) Quality Point. The last annual compliance visit was completed on 2/28/2023. The sanitation inspection was completed on 9/8/2023, with a “Superior” classification. A fire inspection was completed on 9/13/2023 and yielded a "Satisfactory" result. The facility is approved for daytime care only. The fire inspector completed the inspection during the visit. You, Y. Demery, Behavior/ Family Service Specialist, was available and able to assist me with the visit. Ten (10) children age ranging three (3) to four (4) years old were present. Children were observed in free play in centers and completing handwashing and toileting routines. All staff and child interactions were warm and nurturing. The following requirements were monitored during today's visit: Staff/Child Ratio, Supervision, Specialized trainings, Storage of Hazardous Products, Storage of Medication, Adequate/Approved Space, General Safety, Staff Records, Program Records, License Posted and Permit Restrictions. I used a checklist as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to your program. At the completion of the visit, a computer-generated visit summary was reviewed, and a copy was left with you. The following violation was documented today. Violation Number Comment Rule 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) new staff member did not have the Health Questionnaire on file on or before the first day of employment. 10A NCAC 09 .0701(a) Child Care Licensing Requirements are established to ensure a safe, healthy, and developmentally appropriate environment for all childcare facilities. Therefore, it is important for you to be knowledgeable of all licensing requirements that apply for your facility. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education (DCDEE) website. Any violation(s) documented may impact the compliance history score. The violation documented was corrected immediately during the visit therefore, a compliance letter is not warranted. CORPORATION STATUS/CONTACT INFORMATION This facility is owned by Non-Profit Corporation: Choanoke Area Development Association of North Carolina, Incorporated. According to the information reviewed in the NC Secretary of State's Website, this corporation is “Current Active”. You stated during today’s visit, this ownership remains the same. Ensure this corporation remains in good standing with the NC Secretary of State. Contact me prior to any changes with the corporation. You verified that all contact information on file with DCDEE is accurate. COMPLIANCE HISTORY Prior to today's visit, this facility’s compliance history score was 97%, based on an 18-month time frame. TECHNICAL ASSISTANCE/CONSULTATION One (1) new staff member did not have Health Questionnaire documentation on file for review. We discussed Health Questionnaire documentation is to be completed and on file on or before the first day of employment for every staff member. REMINDERS A fire drill and shelter in place drill is due before the end of this month. Both must be completed before 9/30/2023 to maintain compliance with childcare rules. RESOURCES GETTING HELP WITH CHALLENGING BEHAVIORS The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. INFANT-TODDLER EDUCATOR AWARD$ PLUS PROGRAM Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family childcare educators working with our youngest children. The Infant Toddler Educator AWARD$ program has recently gone through some exciting programmatic updates. The original AWARD$ program was only available to teachers working full-time in B-3 classrooms that had an AA in ECE or higher degree and were employed by 4- and 5-star programs. The education requirement has been reduced as an incentive to support teachers seeking to increase their education in any star rated licensed program. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones, or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework. AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. STAR RATED LICENSE I informed you information regarding the preparation for the star rated license assessment process is located on the Division of Child Development (https://ncchildcare.ncdhhs.gov/) and North Carolina Rated License Project website. I recommended you and staff visit ncrlap.org to obtain detailed information about how the process will be implemented and review prep year activities and ideas offered. More information will be provided regarding your programs rated license assessment timeframe. CONTACTS • I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. • Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-370-0207 or marquitta.holloman@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times