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Home › NC › Kelford › Jolly Jacks Early Learning Center
643C Moore Road, Kelford NC 27847 · License #08000099 · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0803 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-215L Visit Date: 5/29/2026 Number Present: 27 Completed Date: 5/29/2026 Age: From 0 To 4 Total Minutes: 255 Time In: 11:30 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that children are not being provided with adequate supervision.. There are also concerns regarding nutrition requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all required information. Additionally, I observed the indoor and outdoor space used by the children. I observed the children in space #1 participating in story time and completing hand washing routines in preparation for lunch. Children in Space #2 were interacting with the caregiver, napping and engaged in floor time play. One infant was observed in a rocker upon arrival. Children in Space #3 were sitting at the table reviewing/discussing information with the caregiver, playing with table toys and completing toileting and hand-washing routines and napping. Lunch was also observed, which consisted of baked beans, cheese pizza, diced pears and milk. The food items served were listed on the posted menu for today. During the visit, I interviewed the administrator and one caregiver. It was reported that there was no knowledge of any concerns related to supervision. You reported that staff are required to float throughout the classroom, monitor children and engage them in activities. Additionally, staff must position themselves where they can always see and hear children. It was stated that there are no blind spots in the classrooms that would prohibit staff from seeing children. According to you and the caregiver, one child enrolled in the preschool classroom had been exhibiting behaviors which resulting in self-inflicting harm/injuries. You and the caregiver both reported that on April 28, 2026, as the caregiver was entering the bathroom to retrieve a cleaning cloth to wipe down tables prior to closure at the end of the day, she observed the child jump up from his chair and begin banging his head on the floor. It was reported that the caregiver immediately returned to the classroom space to address the situation. It was reported that the child was calmed, and his face and head checked to determine whether any injuries were sustained. You stated that a small scrape was identified near the child’s eye, and after cleaning it Vaseline was applied to the area. You and the caregiver further reported that the child’s mother was immediately contacted and notified of the incident, and a family member was sent to pick him up. You reported the staff have been working to help resolve the issue with behaviors exposed while also keeping the child safe while in care. It was reported the bathroom door was open during this incident and the caregiver observed when the child jumped up from the chair; however, she did not know the child would begin banging his head on the floor at that time. You said because the caregiver was able to observe the incident, immediate assistance was rendered. You provided copies of completed incident reports and written statements describing what occurred and conversations with the parent of the child. Both you and the caregiver stated copies of the incident reports were given to the parent. When asked, you reported the parent left the center frantically, that she did not sign one of the incident reports. The caregiver stated she spread children out in the classroom to ensure all can be seen and heard. It was reported that children are allowed to use the bathroom freely; however, the door to the bathroom remains open when in use so children can be visually seen; however, privacy is maintained. You and the caregiver reported there have been no concerns presented related to supervision of children at the center. It was reported that expectations of supervising children are included in staff job description and reviewed during orientation prior to employment. You added although the center does not have a written supervision policy, supervision is consistently discussed with staff. You provided documentation signed by staff dated February 2, 2026, acknowledging recent review of the facility’s handbook and job responsibilities. The caregiver reported children are supervised closer during the outdoor play because of the active movement. You concluded by sharing staff are accountable and aware of steps to follow to ensure adequate supervision of children. Proper supervision of children was observed today in each space. You concluded by saying that it is your belief the report is resulting from a disgruntle parent who informed you the state would be called. You stated the program exhausted all resources and measure to provide a safe environment for children in care including providing resources when children exhibit behaviors that staff are not equipped to resolve. Based on information provided and my observation, the allegation regarding supervision was not confirmed. NUTRITION REQUIREMENTS: You reported the program follows the CAFCP guidelines for creating menus and providing meals to children. You and the caregiver both stated menus are posted in all classrooms. It was stated that one child previously enrolled had a meal modification plan on file which restricted specific food from been served. According to you, information regarding the nutrition opt out requirements were shared with the parent and the form to opt out was completed. Additionally, you shared the parent was given a copy of the menu every week to determine if the child would eat the meals, and if not, the parent was allowed to provide food. You shared the parent brought in foods such as chicken nuggets, corndogs, fried chicken. I explained based on my review of the special diet form completed by the physician; hot dogs were listed to omit and chicken nuggets were foods to be substituted. I further explained that although the parents provided the food, the center served it to the child. Additionally, it was shared that special meal modifications for children must be followed while in care. Lunch was observed today. One child was observed with a different type of milk; however, they all received the same foods. You stated there were no children with food allergies and one child with a modification for milk. According to you, your program was monitored by the CACFP consultant in November of 2025, and no concerns were identified. Based on my information provided and restrictions listed of the meal modification form reviewed, the allegation regarding nutrition requirements was confirmed. The center’s compliance history score was reviewed with the operator. The center’s compliance history score was ninety-one percent as of May 29, 2026. You confirmed the center’s contact information was correct except for the telephone number. You stated the telephone number has changed and needs to be updated. I asked that you submit a written request for the change. The following violations were documented. Violation Number Comment Rule 509 Food required for any special diet was not provided by parent or center. It was reported that a child with a meal modification form on file restricting corn dogs was served hot dogs while in care. .0901(h) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. It was reported and documented on an incident report dated April 28, 2026, that Vaseline was applied on a child; however, written authorization to administer the Vaseline was not file. 10A NCAC 09 .0803(1)(a & b) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, one caregiver was observed providing care for six children ranging in age from zero to one year old. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: You reported that one child with a meal modification form on file omitting corn dogs as a food item was served hot dogs provided by the parent while in care. During the visit we reviewed and discussed the nutrition opt-out requirements. You shared your understanding of the implementation of the requirement. I explained that when parents choose to opt out of the supplemental foods provided by the center and complete a nutrition opt-out form, they are responsible for providing all meals and snacks for their child/children; however, if a meal or beverage is not provided for the child/children then the center is required to serve that missing meal to the child. It was suggested that when allowing parents to opt-out, you should explain the expectation of providing all meals for full understanding. I also, shared that opting out does not include allowing parents to select days they allow their child/children to eat the meals provided by the center. Be reminded any special diets whether requested from the physician or parent must always be followed. I recommended reviewing the documentation closely to ensure that restricted foods are not served to children while in child care, STAFF/CHILD RATIO: One caregiver was observed providing care for six children aged zero to one year old. The caregiver stated the child was in transition and brought over to be changed. I explained alternate measures should be put in place for diaper changing to ensure staff/child ratio is not compromised at any time. I also shared that staff/child ratio must be always be maintained. We discussed the utilizing cook, who meet requirements to work in the classroom to step in and assist during transitions or allowing all routines to be completed in the space where care is provided to the child at the time if staff/child ratio can be compromised by returning. UNANNOUNCED FOLLOW UP VISIT: An unannounced follow up visit will be conducted to monitor compliance with applicable child care requirements including staff/child ratio. RESOURCES: Albemarle Alliance for Children & Families is available to provide your program with training, technical assistance and support. The Agency can be reached at (252) 333-1233 or visit their website at https://www.aacfnc.org. The location address is 1403 Parkview Dr, Elizabeth City, NC 27909. CHALLENGING BEHAVIOR HELPLINE: Because you reported that staff are not trained to deal with specific challenging behaviors and needs of children, I provided you with information to utilize the challenging behavior helpline for assistance with the biting issues. The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2818 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-215L Visit Date: 5/29/2026 Number Present: 27 Completed Date: 5/29/2026 Age: From 0 To 4 Total Minutes: 255 Time In: 11:30 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that children are not being provided with adequate supervision.. There are also concerns regarding nutrition requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all required information. Additionally, I observed the indoor and outdoor space used by the children. I observed the children in space #1 participating in story time and completing hand washing routines in preparation for lunch. Children in Space #2 were interacting with the caregiver, napping and engaged in floor time play. One infant was observed in a rocker upon arrival. Children in Space #3 were sitting at the table reviewing/discussing information with the caregiver, playing with table toys and completing toileting and hand-washing routines and napping. Lunch was also observed, which consisted of baked beans, cheese pizza, diced pears and milk. The food items served were listed on the posted menu for today. During the visit, I interviewed the administrator and one caregiver. It was reported that there was no knowledge of any concerns related to supervision. You reported that staff are required to float throughout the classroom, monitor children and engage them in activities. Additionally, staff must position themselves where they can always see and hear children. It was stated that there are no blind spots in the classrooms that would prohibit staff from seeing children. According to you and the caregiver, one child enrolled in the preschool classroom had been exhibiting behaviors which resulting in self-inflicting harm/injuries. You and the caregiver both reported that on April 28, 2026, as the caregiver was entering the bathroom to retrieve a cleaning cloth to wipe down tables prior to closure at the end of the day, she observed the child jump up from his chair and begin banging his head on the floor. It was reported that the caregiver immediately returned to the classroom space to address the situation. It was reported that the child was calmed, and his face and head checked to determine whether any injuries were sustained. You stated that a small scrape was identified near the child’s eye, and after cleaning it Vaseline was applied to the area. You and the caregiver further reported that the child’s mother was immediately contacted and notified of the incident, and a family member was sent to pick him up. You reported the staff have been working to help resolve the issue with behaviors exposed while also keeping the child safe while in care. It was reported the bathroom door was open during this incident and the caregiver observed when the child jumped up from the chair; however, she did not know the child would begin banging his head on the floor at that time. You said because the caregiver was able to observe the incident, immediate assistance was rendered. You provided copies of completed incident reports and written statements describing what occurred and conversations with the parent of the child. Both you and the caregiver stated copies of the incident reports were given to the parent. When asked, you reported the parent left the center frantically, that she did not sign one of the incident reports. The caregiver stated she spread children out in the classroom to ensure all can be seen and heard. It was reported that children are allowed to use the bathroom freely; however, the door to the bathroom remains open when in use so children can be visually seen; however, privacy is maintained. You and the caregiver reported there have been no concerns presented related to supervision of children at the center. It was reported that expectations of supervising children are included in staff job description and reviewed during orientation prior to employment. You added although the center does not have a written supervision policy, supervision is consistently discussed with staff. You provided documentation signed by staff dated February 2, 2026, acknowledging recent review of the facility’s handbook and job responsibilities. The caregiver reported children are supervised closer during the outdoor play because of the active movement. You concluded by sharing staff are accountable and aware of steps to follow to ensure adequate supervision of children. Proper supervision of children was observed today in each space. You concluded by saying that it is your belief the report is resulting from a disgruntle parent who informed you the state would be called. You stated the program exhausted all resources and measure to provide a safe environment for children in care including providing resources when children exhibit behaviors that staff are not equipped to resolve. Based on information provided and my observation, the allegation regarding supervision was not confirmed. NUTRITION REQUIREMENTS: You reported the program follows the CAFCP guidelines for creating menus and providing meals to children. You and the caregiver both stated menus are posted in all classrooms. It was stated that one child previously enrolled had a meal modification plan on file which restricted specific food from been served. According to you, information regarding the nutrition opt out requirements were shared with the parent and the form to opt out was completed. Additionally, you shared the parent was given a copy of the menu every week to determine if the child would eat the meals, and if not, the parent was allowed to provide food. You shared the parent brought in foods such as chicken nuggets, corndogs, fried chicken. I explained based on my review of the special diet form completed by the physician; hot dogs were listed to omit and chicken nuggets were foods to be substituted. I further explained that although the parents provided the food, the center served it to the child. Additionally, it was shared that special meal modifications for children must be followed while in care. Lunch was observed today. One child was observed with a different type of milk; however, they all received the same foods. You stated there were no children with food allergies and one child with a modification for milk. According to you, your program was monitored by the CACFP consultant in November of 2025, and no concerns were identified. Based on my information provided and restrictions listed of the meal modification form reviewed, the allegation regarding nutrition requirements was confirmed. The center’s compliance history score was reviewed with the operator. The center’s compliance history score was ninety-one percent as of May 29, 2026. You confirmed the center’s contact information was correct except for the telephone number. You stated the telephone number has changed and needs to be updated. I asked that you submit a written request for the change. The following violations were documented. Violation Number Comment Rule 509 Food required for any special diet was not provided by parent or center. It was reported that a child with a meal modification form on file restricting corn dogs was served hot dogs while in care. .0901(h) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. It was reported and documented on an incident report dated April 28, 2026, that Vaseline was applied on a child; however, written authorization to administer the Vaseline was not file. 10A NCAC 09 .0803(1)(a & b) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, one caregiver was observed providing care for six children ranging in age from zero to one year old. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: You reported that one child with a meal modification form on file omitting corn dogs as a food item was served hot dogs provided by the parent while in care. During the visit we reviewed and discussed the nutrition opt-out requirements. You shared your understanding of the implementation of the requirement. I explained that when parents choose to opt out of the supplemental foods provided by the center and complete a nutrition opt-out form, they are responsible for providing all meals and snacks for their child/children; however, if a meal or beverage is not provided for the child/children then the center is required to serve that missing meal to the child. It was suggested that when allowing parents to opt-out, you should explain the expectation of providing all meals for full understanding. I also, shared that opting out does not include allowing parents to select days they allow their child/children to eat the meals provided by the center. Be reminded any special diets whether requested from the physician or parent must always be followed. I recommended reviewing the documentation closely to ensure that restricted foods are not served to children while in child care, STAFF/CHILD RATIO: One caregiver was observed providing care for six children aged zero to one year old. The caregiver stated the child was in transition and brought over to be changed. I explained alternate measures should be put in place for diaper changing to ensure staff/child ratio is not compromised at any time. I also shared that staff/child ratio must be always be maintained. We discussed the utilizing cook, who meet requirements to work in the classroom to step in and assist during transitions or allowing all routines to be completed in the space where care is provided to the child at the time if staff/child ratio can be compromised by returning. UNANNOUNCED FOLLOW UP VISIT: An unannounced follow up visit will be conducted to monitor compliance with applicable child care requirements including staff/child ratio. RESOURCES: Albemarle Alliance for Children & Families is available to provide your program with training, technical assistance and support. The Agency can be reached at (252) 333-1233 or visit their website at https://www.aacfnc.org. The location address is 1403 Parkview Dr, Elizabeth City, NC 27909. CHALLENGING BEHAVIOR HELPLINE: Because you reported that staff are not trained to deal with specific challenging behaviors and needs of children, I provided you with information to utilize the challenging behavior helpline for assistance with the biting issues. The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-215L Visit Date: 5/29/2026 Number Present: 27 Completed Date: 5/29/2026 Age: From 0 To 4 Total Minutes: 255 Time In: 11:30 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that children are not being provided with adequate supervision.. There are also concerns regarding nutrition requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all required information. Additionally, I observed the indoor and outdoor space used by the children. I observed the children in space #1 participating in story time and completing hand washing routines in preparation for lunch. Children in Space #2 were interacting with the caregiver, napping and engaged in floor time play. One infant was observed in a rocker upon arrival. Children in Space #3 were sitting at the table reviewing/discussing information with the caregiver, playing with table toys and completing toileting and hand-washing routines and napping. Lunch was also observed, which consisted of baked beans, cheese pizza, diced pears and milk. The food items served were listed on the posted menu for today. During the visit, I interviewed the administrator and one caregiver. It was reported that there was no knowledge of any concerns related to supervision. You reported that staff are required to float throughout the classroom, monitor children and engage them in activities. Additionally, staff must position themselves where they can always see and hear children. It was stated that there are no blind spots in the classrooms that would prohibit staff from seeing children. According to you and the caregiver, one child enrolled in the preschool classroom had been exhibiting behaviors which resulting in self-inflicting harm/injuries. You and the caregiver both reported that on April 28, 2026, as the caregiver was entering the bathroom to retrieve a cleaning cloth to wipe down tables prior to closure at the end of the day, she observed the child jump up from his chair and begin banging his head on the floor. It was reported that the caregiver immediately returned to the classroom space to address the situation. It was reported that the child was calmed, and his face and head checked to determine whether any injuries were sustained. You stated that a small scrape was identified near the child’s eye, and after cleaning it Vaseline was applied to the area. You and the caregiver further reported that the child’s mother was immediately contacted and notified of the incident, and a family member was sent to pick him up. You reported the staff have been working to help resolve the issue with behaviors exposed while also keeping the child safe while in care. It was reported the bathroom door was open during this incident and the caregiver observed when the child jumped up from the chair; however, she did not know the child would begin banging his head on the floor at that time. You said because the caregiver was able to observe the incident, immediate assistance was rendered. You provided copies of completed incident reports and written statements describing what occurred and conversations with the parent of the child. Both you and the caregiver stated copies of the incident reports were given to the parent. When asked, you reported the parent left the center frantically, that she did not sign one of the incident reports. The caregiver stated she spread children out in the classroom to ensure all can be seen and heard. It was reported that children are allowed to use the bathroom freely; however, the door to the bathroom remains open when in use so children can be visually seen; however, privacy is maintained. You and the caregiver reported there have been no concerns presented related to supervision of children at the center. It was reported that expectations of supervising children are included in staff job description and reviewed during orientation prior to employment. You added although the center does not have a written supervision policy, supervision is consistently discussed with staff. You provided documentation signed by staff dated February 2, 2026, acknowledging recent review of the facility’s handbook and job responsibilities. The caregiver reported children are supervised closer during the outdoor play because of the active movement. You concluded by sharing staff are accountable and aware of steps to follow to ensure adequate supervision of children. Proper supervision of children was observed today in each space. You concluded by saying that it is your belief the report is resulting from a disgruntle parent who informed you the state would be called. You stated the program exhausted all resources and measure to provide a safe environment for children in care including providing resources when children exhibit behaviors that staff are not equipped to resolve. Based on information provided and my observation, the allegation regarding supervision was not confirmed. NUTRITION REQUIREMENTS: You reported the program follows the CAFCP guidelines for creating menus and providing meals to children. You and the caregiver both stated menus are posted in all classrooms. It was stated that one child previously enrolled had a meal modification plan on file which restricted specific food from been served. According to you, information regarding the nutrition opt out requirements were shared with the parent and the form to opt out was completed. Additionally, you shared the parent was given a copy of the menu every week to determine if the child would eat the meals, and if not, the parent was allowed to provide food. You shared the parent brought in foods such as chicken nuggets, corndogs, fried chicken. I explained based on my review of the special diet form completed by the physician; hot dogs were listed to omit and chicken nuggets were foods to be substituted. I further explained that although the parents provided the food, the center served it to the child. Additionally, it was shared that special meal modifications for children must be followed while in care. Lunch was observed today. One child was observed with a different type of milk; however, they all received the same foods. You stated there were no children with food allergies and one child with a modification for milk. According to you, your program was monitored by the CACFP consultant in November of 2025, and no concerns were identified. Based on my information provided and restrictions listed of the meal modification form reviewed, the allegation regarding nutrition requirements was confirmed. The center’s compliance history score was reviewed with the operator. The center’s compliance history score was ninety-one percent as of May 29, 2026. You confirmed the center’s contact information was correct except for the telephone number. You stated the telephone number has changed and needs to be updated. I asked that you submit a written request for the change. The following violations were documented. Violation Number Comment Rule 509 Food required for any special diet was not provided by parent or center. It was reported that a child with a meal modification form on file restricting corn dogs was served hot dogs while in care. .0901(h) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. It was reported and documented on an incident report dated April 28, 2026, that Vaseline was applied on a child; however, written authorization to administer the Vaseline was not file. 10A NCAC 09 .0803(1)(a & b) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, one caregiver was observed providing care for six children ranging in age from zero to one year old. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: You reported that one child with a meal modification form on file omitting corn dogs as a food item was served hot dogs provided by the parent while in care. During the visit we reviewed and discussed the nutrition opt-out requirements. You shared your understanding of the implementation of the requirement. I explained that when parents choose to opt out of the supplemental foods provided by the center and complete a nutrition opt-out form, they are responsible for providing all meals and snacks for their child/children; however, if a meal or beverage is not provided for the child/children then the center is required to serve that missing meal to the child. It was suggested that when allowing parents to opt-out, you should explain the expectation of providing all meals for full understanding. I also, shared that opting out does not include allowing parents to select days they allow their child/children to eat the meals provided by the center. Be reminded any special diets whether requested from the physician or parent must always be followed. I recommended reviewing the documentation closely to ensure that restricted foods are not served to children while in child care, STAFF/CHILD RATIO: One caregiver was observed providing care for six children aged zero to one year old. The caregiver stated the child was in transition and brought over to be changed. I explained alternate measures should be put in place for diaper changing to ensure staff/child ratio is not compromised at any time. I also shared that staff/child ratio must be always be maintained. We discussed the utilizing cook, who meet requirements to work in the classroom to step in and assist during transitions or allowing all routines to be completed in the space where care is provided to the child at the time if staff/child ratio can be compromised by returning. UNANNOUNCED FOLLOW UP VISIT: An unannounced follow up visit will be conducted to monitor compliance with applicable child care requirements including staff/child ratio. RESOURCES: Albemarle Alliance for Children & Families is available to provide your program with training, technical assistance and support. The Agency can be reached at (252) 333-1233 or visit their website at https://www.aacfnc.org. The location address is 1403 Parkview Dr, Elizabeth City, NC 27909. CHALLENGING BEHAVIOR HELPLINE: Because you reported that staff are not trained to deal with specific challenging behaviors and needs of children, I provided you with information to utilize the challenging behavior helpline for assistance with the biting issues. The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 21 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 08:20 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. J. Shelton, Administrator, assisted me with the visit. Your program currently operates with a four-star license, issued March 2, 2018, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated your program currently uses Mother Goose time which is listed as an approved curriculum. Activities, lesson plans and resources for the curriculum were observed. The last annual compliance visit was conducted December 11, 2024. The sanitation inspection was completed April 28, 2025, with a “Superior” classification. The last fire inspection was conducted December 31, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety percent as of November 19, 2025. The NC Secretary of State website was reviewed on November 20, 2025, and your program was not found. You are listed as the sole owner of this child care facility. Prior to making any change to the ownership status, contact me to discuss changes in ownership procedures. I monitored each indoor and outdoor space used by children. Children enrolled in space #1 were engaged in floor play while interacting with the caregiver. Children enrolled in space #2 and space #3 were observed completing toileting and hand washing routines, engaged in morning routines and interacting with caregivers. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Breakfast was observed and consisted of sausage, grits, applesauce, and milk. The following violations were documented: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Grits were not documented on the menus as a substitute for potato rounds. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. An active ant pile was on the playground near the back right side of the fence. Two sand pails were cracked exposing sharp points. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented were corrected immediately; therefore, a compliance letter is not required. PARENTAL INVOLVEMENT VERIFICTAION: During the visit, you provided newsletters and flyers of different activities conducted at your program. Additionally, you shared your program was recognized by the news media and FYBE internet service as the program spotlighting small business. You share the media recording would be aired soon and notification would be provided. TECHNICAL ASSISTANCE: SAFE ENVIRONMENT: We discussed ensuring the playground remains safe for children. It was suggested that you conduct daily safety checks of the playground for potential hazards. If potential hazards are identified, they should be repaired or removed immediately. You stated the playground is sprayed by a professional exterminator monthly; however, you were not sure why the ant pile continued to surface. Your husband treated the ant pile and removed it during the visit. NUTRITION REQUIRMENTS: I reminded you to ensure food substitutes are recorded on the menus prior to serving children the food. You stated you were aware the changes should be documented; however, you went to retrieve the pen to correct it my arrival sidetracked you. You added you would ensure changes would be documented moving forward. QRIS CONVERSTATION: Due to you having a scheduled medical appointment, you requested a separate technical assistance visit to review the pathway information. We planned to schedule the visit for January 2026. You will contact me after the holidays to discuss the date and time. FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. RESOURECES: Your local Partnership for Children is available to offer training, technical assistance/guidance and additional support for your program. They can be contacted at Albermarle Alliance for Children and Families: (252)-333-1233 or aacfnc.org. Location address 1403 Parkview Dr. Elizabeth City, NC. 27909 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licensing Supervisor, 252-373-4199 or email jennifer.lindhart@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 21 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 08:20 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. J. Shelton, Administrator, assisted me with the visit. Your program currently operates with a four-star license, issued March 2, 2018, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated your program currently uses Mother Goose time which is listed as an approved curriculum. Activities, lesson plans and resources for the curriculum were observed. The last annual compliance visit was conducted December 11, 2024. The sanitation inspection was completed April 28, 2025, with a “Superior” classification. The last fire inspection was conducted December 31, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety percent as of November 19, 2025. The NC Secretary of State website was reviewed on November 20, 2025, and your program was not found. You are listed as the sole owner of this child care facility. Prior to making any change to the ownership status, contact me to discuss changes in ownership procedures. I monitored each indoor and outdoor space used by children. Children enrolled in space #1 were engaged in floor play while interacting with the caregiver. Children enrolled in space #2 and space #3 were observed completing toileting and hand washing routines, engaged in morning routines and interacting with caregivers. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Breakfast was observed and consisted of sausage, grits, applesauce, and milk. The following violations were documented: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Grits were not documented on the menus as a substitute for potato rounds. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. An active ant pile was on the playground near the back right side of the fence. Two sand pails were cracked exposing sharp points. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented were corrected immediately; therefore, a compliance letter is not required. PARENTAL INVOLVEMENT VERIFICTAION: During the visit, you provided newsletters and flyers of different activities conducted at your program. Additionally, you shared your program was recognized by the news media and FYBE internet service as the program spotlighting small business. You share the media recording would be aired soon and notification would be provided. TECHNICAL ASSISTANCE: SAFE ENVIRONMENT: We discussed ensuring the playground remains safe for children. It was suggested that you conduct daily safety checks of the playground for potential hazards. If potential hazards are identified, they should be repaired or removed immediately. You stated the playground is sprayed by a professional exterminator monthly; however, you were not sure why the ant pile continued to surface. Your husband treated the ant pile and removed it during the visit. NUTRITION REQUIRMENTS: I reminded you to ensure food substitutes are recorded on the menus prior to serving children the food. You stated you were aware the changes should be documented; however, you went to retrieve the pen to correct it my arrival sidetracked you. You added you would ensure changes would be documented moving forward. QRIS CONVERSTATION: Due to you having a scheduled medical appointment, you requested a separate technical assistance visit to review the pathway information. We planned to schedule the visit for January 2026. You will contact me after the holidays to discuss the date and time. FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. RESOURECES: Your local Partnership for Children is available to offer training, technical assistance/guidance and additional support for your program. They can be contacted at Albermarle Alliance for Children and Families: (252)-333-1233 or aacfnc.org. Location address 1403 Parkview Dr. Elizabeth City, NC. 27909 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licensing Supervisor, 252-373-4199 or email jennifer.lindhart@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 21 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 08:20 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. J. Shelton, Administrator, assisted me with the visit. Your program currently operates with a four-star license, issued March 2, 2018, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated your program currently uses Mother Goose time which is listed as an approved curriculum. Activities, lesson plans and resources for the curriculum were observed. The last annual compliance visit was conducted December 11, 2024. The sanitation inspection was completed April 28, 2025, with a “Superior” classification. The last fire inspection was conducted December 31, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety percent as of November 19, 2025. The NC Secretary of State website was reviewed on November 20, 2025, and your program was not found. You are listed as the sole owner of this child care facility. Prior to making any change to the ownership status, contact me to discuss changes in ownership procedures. I monitored each indoor and outdoor space used by children. Children enrolled in space #1 were engaged in floor play while interacting with the caregiver. Children enrolled in space #2 and space #3 were observed completing toileting and hand washing routines, engaged in morning routines and interacting with caregivers. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Breakfast was observed and consisted of sausage, grits, applesauce, and milk. The following violations were documented: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Grits were not documented on the menus as a substitute for potato rounds. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. An active ant pile was on the playground near the back right side of the fence. Two sand pails were cracked exposing sharp points. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented were corrected immediately; therefore, a compliance letter is not required. PARENTAL INVOLVEMENT VERIFICTAION: During the visit, you provided newsletters and flyers of different activities conducted at your program. Additionally, you shared your program was recognized by the news media and FYBE internet service as the program spotlighting small business. You share the media recording would be aired soon and notification would be provided. TECHNICAL ASSISTANCE: SAFE ENVIRONMENT: We discussed ensuring the playground remains safe for children. It was suggested that you conduct daily safety checks of the playground for potential hazards. If potential hazards are identified, they should be repaired or removed immediately. You stated the playground is sprayed by a professional exterminator monthly; however, you were not sure why the ant pile continued to surface. Your husband treated the ant pile and removed it during the visit. NUTRITION REQUIRMENTS: I reminded you to ensure food substitutes are recorded on the menus prior to serving children the food. You stated you were aware the changes should be documented; however, you went to retrieve the pen to correct it my arrival sidetracked you. You added you would ensure changes would be documented moving forward. QRIS CONVERSTATION: Due to you having a scheduled medical appointment, you requested a separate technical assistance visit to review the pathway information. We planned to schedule the visit for January 2026. You will contact me after the holidays to discuss the date and time. FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. RESOURECES: Your local Partnership for Children is available to offer training, technical assistance/guidance and additional support for your program. They can be contacted at Albermarle Alliance for Children and Families: (252)-333-1233 or aacfnc.org. Location address 1403 Parkview Dr. Elizabeth City, NC. 27909 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licensing Supervisor, 252-373-4199 or email jennifer.lindhart@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 27 Completed Date: 5/20/2025 Age: From 0 To 4 Total Minutes: 188 Time In: 11:37 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. J. Shelton, Director, assisted me with today’s visit. Your program currently operates with a four-star license, issued 1/19/24, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for the programmatic option for meeting the staff benefits package and infrastructure of parent involvement standards. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety - four percent as of 5/20/25. Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor learning environment. Throughout the classroom spaces children and staff were in transition to rest time. Children rested on linen covered cots and partitions were used. A large outdoor space at the back of the facility with a variety of gross motor equipment. The following violations were observed. Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a large active ant hill near the swings. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In classroom space #3 there where two spray bottles with unidentified liquid inside stored below five feet in an unlocked cabinet. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Staff hired on 2/17/25 had a criminal background check on file dated 3/28/25. G.S. 110-90.2(b) 9995 A violation was found for which there is no item number. In the bathroom staff personal belongings were hanging on a hook below five feet. This is a violation of sanitation rule 15A NCAC 18A .2820 (g). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/3/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe indoor and outdoor environment was not provided for the children equipment that were accessible to the children. In the bathroom in classroom space #3 staff personal belongings were stored on a hook below five feet, under the sink in classroom space #3 there were spray bottles with an unidentified liquid inside and there was an active ant hill on the playground. We discussed designated space for staff items, storage of hazardous items and checking playground daily for hazards. Criminal Background Checks- Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Background screenings are needed to provide a safe program environment, support children’s health and safety, and are important for preventing child maltreatment in early care and education programs. A CBC must be completed prior to employee hire and every five years thereafter. Staff hired on 2/1/25 had a qualification letter dated 3/28/25. You stated that you had begun training the staff prior to the qualification letter. I reviewed CACFP time records for the staff indicating the staff begin working on 3/17/25. We discussed that a valid qualification letter should be on file the employees first working day. Additional information: For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Today we reviewed the classroom staff/child ratio form for each space of the facility. You updated and printed new forms during today’s visit. We reviewed screen time requirements for children three years of age and older. When electronic media devices are used in younger classrooms, we discussed covering screens to ensure sound can be heard and no visual is provided. NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Registration is due by 5/31/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Per the Clean Classrooms for Carolina Kids website you have completed all required tests and are waiting for your Lead Based Paint and Asbestos results. Reminders: I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org is able to provide you with resources and information, training opportunities, and technical assistance on child care issues. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 27 Completed Date: 5/20/2025 Age: From 0 To 4 Total Minutes: 188 Time In: 11:37 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. J. Shelton, Director, assisted me with today’s visit. Your program currently operates with a four-star license, issued 1/19/24, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for the programmatic option for meeting the staff benefits package and infrastructure of parent involvement standards. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety - four percent as of 5/20/25. Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor learning environment. Throughout the classroom spaces children and staff were in transition to rest time. Children rested on linen covered cots and partitions were used. A large outdoor space at the back of the facility with a variety of gross motor equipment. The following violations were observed. Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a large active ant hill near the swings. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In classroom space #3 there where two spray bottles with unidentified liquid inside stored below five feet in an unlocked cabinet. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Staff hired on 2/17/25 had a criminal background check on file dated 3/28/25. G.S. 110-90.2(b) 9995 A violation was found for which there is no item number. In the bathroom staff personal belongings were hanging on a hook below five feet. This is a violation of sanitation rule 15A NCAC 18A .2820 (g). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/3/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe indoor and outdoor environment was not provided for the children equipment that were accessible to the children. In the bathroom in classroom space #3 staff personal belongings were stored on a hook below five feet, under the sink in classroom space #3 there were spray bottles with an unidentified liquid inside and there was an active ant hill on the playground. We discussed designated space for staff items, storage of hazardous items and checking playground daily for hazards. Criminal Background Checks- Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Background screenings are needed to provide a safe program environment, support children’s health and safety, and are important for preventing child maltreatment in early care and education programs. A CBC must be completed prior to employee hire and every five years thereafter. Staff hired on 2/1/25 had a qualification letter dated 3/28/25. You stated that you had begun training the staff prior to the qualification letter. I reviewed CACFP time records for the staff indicating the staff begin working on 3/17/25. We discussed that a valid qualification letter should be on file the employees first working day. Additional information: For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Today we reviewed the classroom staff/child ratio form for each space of the facility. You updated and printed new forms during today’s visit. We reviewed screen time requirements for children three years of age and older. When electronic media devices are used in younger classrooms, we discussed covering screens to ensure sound can be heard and no visual is provided. NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Registration is due by 5/31/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Per the Clean Classrooms for Carolina Kids website you have completed all required tests and are waiting for your Lead Based Paint and Asbestos results. Reminders: I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org is able to provide you with resources and information, training opportunities, and technical assistance on child care issues. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: 0125-203L Visit Date: 1/27/2025 Number Present: 28 Completed Date: 1/27/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements regarding staff/child ratio. I reviewed the allegations with you and you were given an opportunity to respond. The report alleges that staff/child ratios are not being followed. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions were monitored. The license and emergency care plan were posted. Today upon my arrival three(3) classroom spaces were monitored. Children throughout the center were participating in tummy time routines, and indoor free play. In space one there were six children present ranging from ten(10) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. Based on my observations the finding regarding the allegation of staff/child ratio is confirmed. The following violation was documented. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space one there were six children present ranging from ten(10) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Mail or email the information to: Tamaria Williams Child Care Consultant PO Box 1002 Williamston, NC 27892 Tamaria.Williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Enhanced Staff/Child- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Staff/child ratios must also be maintained at all times for the age of the youngest child present. In space one there were six children present ranging from six(6) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. You stated that you had a teacher that was not present today and that is the reason that your classrooms are out of staff/child ratio today. You stated that you are not usually out of staff/child ratio. I recommend having an additional teacher present all times to not only ensure ratios are correct but to be available should an emergency arise. A violation was documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. A follow up visit will be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Tamaria Williams, Child Care Consultant at Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: 0125-203L Visit Date: 1/27/2025 Number Present: 28 Completed Date: 1/27/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements regarding staff/child ratio. I reviewed the allegations with you and you were given an opportunity to respond. The report alleges that staff/child ratios are not being followed. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions were monitored. The license and emergency care plan were posted. Today upon my arrival three(3) classroom spaces were monitored. Children throughout the center were participating in tummy time routines, and indoor free play. In space one there were six children present ranging from ten(10) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. Based on my observations the finding regarding the allegation of staff/child ratio is confirmed. The following violation was documented. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space one there were six children present ranging from ten(10) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Mail or email the information to: Tamaria Williams Child Care Consultant PO Box 1002 Williamston, NC 27892 Tamaria.Williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Enhanced Staff/Child- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Staff/child ratios must also be maintained at all times for the age of the youngest child present. In space one there were six children present ranging from six(6) months to one(1) year of age with one(1) caregiver present. In combined spaces two(2) and three(3) there were eleven(11) children present ranging from one(1) to two(2) years of age with one caregiver present. In space four(4) there were eleven children present ranging from two(2) to four(4) years of age with one caregiver present. You stated that you had a teacher that was not present today and that is the reason that your classrooms are out of staff/child ratio today. You stated that you are not usually out of staff/child ratio. I recommend having an additional teacher present all times to not only ensure ratios are correct but to be available should an emergency arise. A violation was documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. A follow up visit will be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Tamaria Williams, Child Care Consultant at Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: JOLLY JACKS EARLY LEARNING CENTER Facility ID: 08000099 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 26 Completed Date: 12/11/2024 Age: From 0 To 4 Total Minutes: 228 Time In: 09:02 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. J. Shelton, owner, assisted me with the visit. Your program currently operates with a four(4)-star license, issued 1/19/2024, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for having a staff benefit package and an infrastructure of parent involvement. The last annual compliance visit was conducted on 1/12/2024. The last Sanitation inspection was completed on 11/14/2024 with a "Superior" classification. The last fire inspection was completed on 1/1/24 and you were approved for daytime and night care. The program’s compliance history was one hundred percent as of 12/6/2024. According to the NC Secretary of State's website, this facility is not currently owned by a corporation. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. The information is current. Please contact me to update any changes. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival three(3) groups of children were observed. Children were engaged in indoor free play, small group time, tummy time routines, and personal care routines. Toys were available on low-lying open shelves. The children moved about the spaces freely. The fenced outdoor space located behind the facility includes portable play equipment as well as a shaded play space. During naptime the children rested on linen-covered cots. Lunch consisted of meatballs, garden peas, pineapple chunks, rolls, and milk. The following violations were documented. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 2(two) plastic bags used to store diapers were located under the unlocked changing table. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. November 2024 playground inspection was not available for review. .0605(q) 1329 Application for enrollment did not include all required information. In one(1) out of three(3) files reviewed the health care concerns section was not completed. .0801(a)(1-7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Any violation(s) documented may impact the compliance history score. On or before 12/25/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams P.O. Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Children’s Records (Application) - Children’s records consist of various documentation such as a child’s medical and immunization history, emergency medical care information, and parental permission to participate in specific activities. This information is the basis for meeting each child’s physical, emotional, cognitive, and social needs. Each child must have a completed application on file on the first day of attendance and must remain on file for at least one year from the date the child is no longer enrolled in the center. The child’s parent or guardian must sign the application. The application must be available and easily accessible to the caregiving staff. The completed application must include, at a minimum, the following information: 1. the child's full name and the name the child is to be called 2. the child's date of birth, 3. any allergies, particular fears, or unique behavior characteristics that the child has (Have parents put N/A in the blank if they do not have information to add) 4. names of individuals to whom the center may release the child as authorized by the person who signs the application 5. date of enrollment 6. emergency medical information to include the child’s health care professional (physician) and preferred hospital. Today in one(1) out of three(3) files reviewed, the health care concerns section was left blank. If there are no concerns have the parent or guardian mark n/a. In your Compliance Verification Letter, you will need to indicate each child’s initials and the date the missing information was added to the file. You will also indicate how you will prevent these violations from being documented in the future. Emergency medical information must be updated when changes occur, or at least ANNUALLY. Choose a month each year to do your annual updates. During this month, require all of your parents/guardians to review their child’s emergency information on file. By developing a system to update your files and sticking to it each year will help you to get this task completed. ADDITIONAL COMMENTS: I encourage you to contact Cindy Smith, Child Care Health Consultant, Bertie County at 252-794-8190 and cindy@aacfnc.org, if additional assistance regarding applicable health and safety practices. Albemarle Smart Start Partnership (252) 333-3205, www.aacfnc.org is able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 11/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Don’t Miss Out! - QRIS Modernization Info Sessions - As the NC Child Care Commission moves closer to finalizing the draft QRIS (Quality Rating Improvement Session) Modernization rules (formerly called rated license assessment), we want to bring you up to speed on the progress to the new "Pathways to the Stars: Where Quality and Choice Meet". To help you prepare for the comment phase of the rulemaking process, DCDEE will hold three information sessions. You will get the most out of these information sessions if you’ve already read the “Recommendations for Quality Rating Improvement System Reform,” the report that DHHS submitted to the legislature last March. Remember, the plan is not yet FINAL, and we still welcome your questions and suggestions. Plan to attend one of these sessions: •Wednesday, December 11 from 6:30pm-7:30pm •Thursday, December 12 from 1-2pm **Meeting links to info sessions will be sent out soon. *Share these info sessions with interested staff! Clean Classrooms for Carolina Kids – Due to the devastation caused by Hurricane Helene, the deadline for enrolling in the Clean Classrooms for Carolina Kids testing for lead in water, lead paint, and asbestos has been extended to May 31, 2025. If you have not completed the online enrollment, online training, and initial survey, complete this for your facility as soon as possible. Funding is available for licensed facilities that need lead paint or asbestos mitigation. Enroll today at https://www.cleanwaterforcarolinakids.org/enroll. If you have enrolled for only one or two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Annual License Fees – Annual license fees for any facility licensed on October 1, 2024 have been emailed to the facility email address. If you have not received an invoice, check your junk or spam folder. License fees need to be paid on-line by December 31, 2024 to avoid a late payment penalty and possible administrative action. For questions regarding license fees, visit the Frequently Asked Questions (FAQs) on our website. For further assistance regarding your annual license fee, please email DCDEE_LF@dhhs.nc.gov. License fees are not assessed for programs operated by public schools or programs operating with a religious notice of compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.