10A NCAC 09 .0701 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 27 Completed Date: 12/4/2025 Age: From 1 To 4 Total Minutes: 320 Time In: 09:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. This is your first ACV since receiving your license dated July 7, 2025. Your facility’s compliance history score prior to today’s visit was 95%. You, Amber Pfeiffer, Director, assisted me with today’s visit. You stated you began your position as director on October 13, 2025. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. Today children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and enhanced space and ratios were maintained during today’s visit. Activity areas including books, blocks, manipulatives, dramatic play, art, and science were set up in required classrooms. I observed toys and equipment to be of sufficient quantity and developmentally appropriate in all spaces. The playground was monitored. I monitored all diaper creams and ointments, all prescribed medications, and Medical Action Plans. All bathrooms were stocked with necessary supplies and handwashing procedure signs. Inspections/Drills/Logs Sanitation Inspection- April3, 2025, with a Superior rating and eight demerits. Fire Inspection- June 19, 2025 Playground Inspection- November 13, 2025 Fire Drill- November 1, 2025 Emergency Drill- September 24, 2025 Incident Log- Completed as required. EPR Plan- Updated March 2025 Lead/Water/Asbestos- Approved Your facility does not provide transportation. I monitored a random selection of three children’s files. During today’s visit, I monitored files of all staff. Please send me your staff and training worksheet by the close of business on December 5, 2025. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed or cited during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity posted was from November and not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 there were two aerosols and one cleaning agent not in locked storage as required. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff with a hire date of 10/6/25 had a medical report which was more than 12 months from the hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 10/6/25 had a TB skin test which was older than 12 months from the date of hire. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff with a hire date of 10/13/25 did not have a required health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff with a hire date of 10/13/25 did not have an Emergency Information form on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A staff with a hire date of 10/6/25 had a CBC dated after the hire date. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Two substitute teachers were working in the classrooms and did not have files available for review. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff with hire dates of 10/6/25, 10/13/25, and 11/11/25 did not have documentation of orientation as required. .1101(a) 1314 Emergency information did not name childs health care professional. Applications for children used by the facility did not contain information for this requirement. .0802(c)(2) 1947 An individual on a provisional criminal background check status was not supervised by a staff person who was determined to be qualified. A staff with a hire date of 10/6/25 has a provisional CBC and was working alone in the classroom. G.S. 110-90.2(b) & .2703(f) Technical Assistance was provided on the following: 1. Remind staff that any item under pressure, or with multiple warnings, must be maintained in locked storage. I provided you with a Hazardous Materials Storage flyer which can be posted in each classroom as a reminder. You were able to lock these items during the visit. 2. The child’s application must include the caregiver’s choice of medical provider in case of an emergency. I suggested utilizing the form on the DCDEE website as it contains all required information. The center’s logo can be put at the top of the form. 3. To ensure all classrooms have updated activity plans, you could require they be approved by you on Friday and posted for the next week. 4. Utilize the staff file check list when accepting paperwork from potential employees. This form lists when items are due and is a great way to document when the file is complete. I suggest utilizing a white board to track time sensitive items which are due. This will help to guarantee required documents/trainings are in compliance. CPR/FA, CBC, and orientation for new staff, are just some of the items you can track this way. 5. Pay close attention to Provisional Qualification letters. New hires with a Provisional may count in ratio but may not be left alone with a group of children. 6. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual is free of active tuberculosis may not be more than twelve months old. 7. Each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file, on or before the new staff member’s first day of employment. 8. Employee’s may not complete any training prior to your receiving a CBC qualification letter. Completing training shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. 9. Per child care rule 10A NCAC 09 .0701(a), all child care providers must have emergency information on file on or before the first day of work. The information should include the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. The emergency information must be updated as changes occur and at least annually. 10. Prior to accepting substitutes to work at the facility, ensure you have access to their personnel file provided by the teacher on call program. You were able to obtain the files during my visit. Consultation: 1. As the new director, you will need to send me a completed Preservice Requirement for Administrator’s form which will need to be signed by one of the owners. Please email me by December 18, 2025. This form can be found under Provider Documents and Forms on the DCDEE website. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 18, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 27 Completed Date: 12/4/2025 Age: From 1 To 4 Total Minutes: 320 Time In: 09:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. This is your first ACV since receiving your license dated July 7, 2025. Your facility’s compliance history score prior to today’s visit was 95%. You, Amber Pfeiffer, Director, assisted me with today’s visit. You stated you began your position as director on October 13, 2025. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. Today children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and enhanced space and ratios were maintained during today’s visit. Activity areas including books, blocks, manipulatives, dramatic play, art, and science were set up in required classrooms. I observed toys and equipment to be of sufficient quantity and developmentally appropriate in all spaces. The playground was monitored. I monitored all diaper creams and ointments, all prescribed medications, and Medical Action Plans. All bathrooms were stocked with necessary supplies and handwashing procedure signs. Inspections/Drills/Logs Sanitation Inspection- April3, 2025, with a Superior rating and eight demerits. Fire Inspection- June 19, 2025 Playground Inspection- November 13, 2025 Fire Drill- November 1, 2025 Emergency Drill- September 24, 2025 Incident Log- Completed as required. EPR Plan- Updated March 2025 Lead/Water/Asbestos- Approved Your facility does not provide transportation. I monitored a random selection of three children’s files. During today’s visit, I monitored files of all staff. Please send me your staff and training worksheet by the close of business on December 5, 2025. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed or cited during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity posted was from November and not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 there were two aerosols and one cleaning agent not in locked storage as required. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff with a hire date of 10/6/25 had a medical report which was more than 12 months from the hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 10/6/25 had a TB skin test which was older than 12 months from the date of hire. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff with a hire date of 10/13/25 did not have a required health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff with a hire date of 10/13/25 did not have an Emergency Information form on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A staff with a hire date of 10/6/25 had a CBC dated after the hire date. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Two substitute teachers were working in the classrooms and did not have files available for review. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff with hire dates of 10/6/25, 10/13/25, and 11/11/25 did not have documentation of orientation as required. .1101(a) 1314 Emergency information did not name childs health care professional. Applications for children used by the facility did not contain information for this requirement. .0802(c)(2) 1947 An individual on a provisional criminal background check status was not supervised by a staff person who was determined to be qualified. A staff with a hire date of 10/6/25 has a provisional CBC and was working alone in the classroom. G.S. 110-90.2(b) & .2703(f) Technical Assistance was provided on the following: 1. Remind staff that any item under pressure, or with multiple warnings, must be maintained in locked storage. I provided you with a Hazardous Materials Storage flyer which can be posted in each classroom as a reminder. You were able to lock these items during the visit. 2. The child’s application must include the caregiver’s choice of medical provider in case of an emergency. I suggested utilizing the form on the DCDEE website as it contains all required information. The center’s logo can be put at the top of the form. 3. To ensure all classrooms have updated activity plans, you could require they be approved by you on Friday and posted for the next week. 4. Utilize the staff file check list when accepting paperwork from potential employees. This form lists when items are due and is a great way to document when the file is complete. I suggest utilizing a white board to track time sensitive items which are due. This will help to guarantee required documents/trainings are in compliance. CPR/FA, CBC, and orientation for new staff, are just some of the items you can track this way. 5. Pay close attention to Provisional Qualification letters. New hires with a Provisional may count in ratio but may not be left alone with a group of children. 6. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual is free of active tuberculosis may not be more than twelve months old. 7. Each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file, on or before the new staff member’s first day of employment. 8. Employee’s may not complete any training prior to your receiving a CBC qualification letter. Completing training shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. 9. Per child care rule 10A NCAC 09 .0701(a), all child care providers must have emergency information on file on or before the first day of work. The information should include the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. The emergency information must be updated as changes occur and at least annually. 10. Prior to accepting substitutes to work at the facility, ensure you have access to their personnel file provided by the teacher on call program. You were able to obtain the files during my visit. Consultation: 1. As the new director, you will need to send me a completed Preservice Requirement for Administrator’s form which will need to be signed by one of the owners. Please email me by December 18, 2025. This form can be found under Provider Documents and Forms on the DCDEE website. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 18, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 27 Completed Date: 12/4/2025 Age: From 1 To 4 Total Minutes: 320 Time In: 09:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. This is your first ACV since receiving your license dated July 7, 2025. Your facility’s compliance history score prior to today’s visit was 95%. You, Amber Pfeiffer, Director, assisted me with today’s visit. You stated you began your position as director on October 13, 2025. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. Today children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and enhanced space and ratios were maintained during today’s visit. Activity areas including books, blocks, manipulatives, dramatic play, art, and science were set up in required classrooms. I observed toys and equipment to be of sufficient quantity and developmentally appropriate in all spaces. The playground was monitored. I monitored all diaper creams and ointments, all prescribed medications, and Medical Action Plans. All bathrooms were stocked with necessary supplies and handwashing procedure signs. Inspections/Drills/Logs Sanitation Inspection- April3, 2025, with a Superior rating and eight demerits. Fire Inspection- June 19, 2025 Playground Inspection- November 13, 2025 Fire Drill- November 1, 2025 Emergency Drill- September 24, 2025 Incident Log- Completed as required. EPR Plan- Updated March 2025 Lead/Water/Asbestos- Approved Your facility does not provide transportation. I monitored a random selection of three children’s files. During today’s visit, I monitored files of all staff. Please send me your staff and training worksheet by the close of business on December 5, 2025. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed or cited during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity posted was from November and not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 there were two aerosols and one cleaning agent not in locked storage as required. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff with a hire date of 10/6/25 had a medical report which was more than 12 months from the hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 10/6/25 had a TB skin test which was older than 12 months from the date of hire. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff with a hire date of 10/13/25 did not have a required health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff with a hire date of 10/13/25 did not have an Emergency Information form on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A staff with a hire date of 10/6/25 had a CBC dated after the hire date. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Two substitute teachers were working in the classrooms and did not have files available for review. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff with hire dates of 10/6/25, 10/13/25, and 11/11/25 did not have documentation of orientation as required. .1101(a) 1314 Emergency information did not name childs health care professional. Applications for children used by the facility did not contain information for this requirement. .0802(c)(2) 1947 An individual on a provisional criminal background check status was not supervised by a staff person who was determined to be qualified. A staff with a hire date of 10/6/25 has a provisional CBC and was working alone in the classroom. G.S. 110-90.2(b) & .2703(f) Technical Assistance was provided on the following: 1. Remind staff that any item under pressure, or with multiple warnings, must be maintained in locked storage. I provided you with a Hazardous Materials Storage flyer which can be posted in each classroom as a reminder. You were able to lock these items during the visit. 2. The child’s application must include the caregiver’s choice of medical provider in case of an emergency. I suggested utilizing the form on the DCDEE website as it contains all required information. The center’s logo can be put at the top of the form. 3. To ensure all classrooms have updated activity plans, you could require they be approved by you on Friday and posted for the next week. 4. Utilize the staff file check list when accepting paperwork from potential employees. This form lists when items are due and is a great way to document when the file is complete. I suggest utilizing a white board to track time sensitive items which are due. This will help to guarantee required documents/trainings are in compliance. CPR/FA, CBC, and orientation for new staff, are just some of the items you can track this way. 5. Pay close attention to Provisional Qualification letters. New hires with a Provisional may count in ratio but may not be left alone with a group of children. 6. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual is free of active tuberculosis may not be more than twelve months old. 7. Each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file, on or before the new staff member’s first day of employment. 8. Employee’s may not complete any training prior to your receiving a CBC qualification letter. Completing training shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. 9. Per child care rule 10A NCAC 09 .0701(a), all child care providers must have emergency information on file on or before the first day of work. The information should include the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. The emergency information must be updated as changes occur and at least annually. 10. Prior to accepting substitutes to work at the facility, ensure you have access to their personnel file provided by the teacher on call program. You were able to obtain the files during my visit. Consultation: 1. As the new director, you will need to send me a completed Preservice Requirement for Administrator’s form which will need to be signed by one of the owners. Please email me by December 18, 2025. This form can be found under Provider Documents and Forms on the DCDEE website. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 18, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/4/2025 Number Present: 27 Completed Date: 12/4/2025 Age: From 1 To 4 Total Minutes: 320 Time In: 09:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. This is your first ACV since receiving your license dated July 7, 2025. Your facility’s compliance history score prior to today’s visit was 95%. You, Amber Pfeiffer, Director, assisted me with today’s visit. You stated you began your position as director on October 13, 2025. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. Today children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and enhanced space and ratios were maintained during today’s visit. Activity areas including books, blocks, manipulatives, dramatic play, art, and science were set up in required classrooms. I observed toys and equipment to be of sufficient quantity and developmentally appropriate in all spaces. The playground was monitored. I monitored all diaper creams and ointments, all prescribed medications, and Medical Action Plans. All bathrooms were stocked with necessary supplies and handwashing procedure signs. Inspections/Drills/Logs Sanitation Inspection- April3, 2025, with a Superior rating and eight demerits. Fire Inspection- June 19, 2025 Playground Inspection- November 13, 2025 Fire Drill- November 1, 2025 Emergency Drill- September 24, 2025 Incident Log- Completed as required. EPR Plan- Updated March 2025 Lead/Water/Asbestos- Approved Your facility does not provide transportation. I monitored a random selection of three children’s files. During today’s visit, I monitored files of all staff. Please send me your staff and training worksheet by the close of business on December 5, 2025. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed or cited during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity posted was from November and not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 there were two aerosols and one cleaning agent not in locked storage as required. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff with a hire date of 10/6/25 had a medical report which was more than 12 months from the hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 10/6/25 had a TB skin test which was older than 12 months from the date of hire. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff with a hire date of 10/13/25 did not have a required health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff with a hire date of 10/13/25 did not have an Emergency Information form on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A staff with a hire date of 10/6/25 had a CBC dated after the hire date. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Two substitute teachers were working in the classrooms and did not have files available for review. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff with hire dates of 10/6/25, 10/13/25, and 11/11/25 did not have documentation of orientation as required. .1101(a) 1314 Emergency information did not name childs health care professional. Applications for children used by the facility did not contain information for this requirement. .0802(c)(2) 1947 An individual on a provisional criminal background check status was not supervised by a staff person who was determined to be qualified. A staff with a hire date of 10/6/25 has a provisional CBC and was working alone in the classroom. G.S. 110-90.2(b) & .2703(f) Technical Assistance was provided on the following: 1. Remind staff that any item under pressure, or with multiple warnings, must be maintained in locked storage. I provided you with a Hazardous Materials Storage flyer which can be posted in each classroom as a reminder. You were able to lock these items during the visit. 2. The child’s application must include the caregiver’s choice of medical provider in case of an emergency. I suggested utilizing the form on the DCDEE website as it contains all required information. The center’s logo can be put at the top of the form. 3. To ensure all classrooms have updated activity plans, you could require they be approved by you on Friday and posted for the next week. 4. Utilize the staff file check list when accepting paperwork from potential employees. This form lists when items are due and is a great way to document when the file is complete. I suggest utilizing a white board to track time sensitive items which are due. This will help to guarantee required documents/trainings are in compliance. CPR/FA, CBC, and orientation for new staff, are just some of the items you can track this way. 5. Pay close attention to Provisional Qualification letters. New hires with a Provisional may count in ratio but may not be left alone with a group of children. 6. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual is free of active tuberculosis may not be more than twelve months old. 7. Each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file, on or before the new staff member’s first day of employment. 8. Employee’s may not complete any training prior to your receiving a CBC qualification letter. Completing training shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. 9. Per child care rule 10A NCAC 09 .0701(a), all child care providers must have emergency information on file on or before the first day of work. The information should include the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. The emergency information must be updated as changes occur and at least annually. 10. Prior to accepting substitutes to work at the facility, ensure you have access to their personnel file provided by the teacher on call program. You were able to obtain the files during my visit. Consultation: 1. As the new director, you will need to send me a completed Preservice Requirement for Administrator’s form which will need to be signed by one of the owners. Please email me by December 18, 2025. This form can be found under Provider Documents and Forms on the DCDEE website. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 18, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 12 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 215 Time In: 09:45 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the third temporary time period visit. Upon arrival, I was greeted by Shawn Glenn, one of the owners, and he stated that you, Nyesha Weaver/Long, Owner/Administrator, would be arriving shortly. You arrived as I was completing my walk-through of the facility. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors and outdoors, a painting activity, lunch, nap and hand-washing routines. Positive interactions between staff and children was observed. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill and outdoor inspection were conducted on May 2, 2025. The last outdoor inspection was conducted on May 27, 2025. The EPR Plan was available for review and was completed on March 12, 2025. We discussed that this will need to be revised to include the current contact information for the director. A fire inspection was conducted on June 6, 2024. Please make sure to send me a copy of the new fire inspection once completed. A sanitation inspection was conducted on April 3, 2025, with eight demerits. You completed the Staff and Training Worksheet during today’s visit and I monitored three staff files today. We discussed the importance of keeping this document updated at all times and have it available for the DCDEE staff to monitor. Rated License Discussion – I received the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form on March 21, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. I monitored the WORKS database during today’s visit. We discussed that T. Hutto’s WORKS account does not show that she has completed her associate’s degree. At this time the Lead Teachers are eligible for four (4) points in education standards. You, the administrator is eligible for seven (7) points in education standards. We discussed that the education standard points are determined by the lowest score which at this time is four (4) points. -Program Standard Points: The ERS assessments have been conducted, and we are waiting on the scores. Once I receive the scores we will set up a time for us to review them. Program Standard Points will be determined when the ERS assessments are received. -Quality point: We reviewed the quality point options. This facility is meeting the following: has a staff benefits package (paid leave for professional development, paid planning time, vacation and sick time) and an infrastructure of parent involvement (quarterly newsletters and periodic conferences for all children). Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 95%. The following violations were observed today: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch was measuring four inches in areas surrounding the permeant structure located in the outdoor play area. .0605(j) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence in the back area was measuring between three feet eight inches and three feet 10 inches instead of the required four feet. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were diapers stored in plastic packaging and wipes in plastic packaging on the shelving under the diaper changing area in the space used by children one and two years of age. .0604(q) TECHNICAL ASSITANCE: -We discussed that the stationary equipment needs to have surround by at least six inches of mulch in the six feet fall zone area. This is something that should be monitored daily. The areas with the most traffic will get compacted and will need to be “fluffed” up by use of a rake or similar garden tool. -We discussed that the back section of the fence is not measuring at least four feet in height. The top addition that was added and is not securely attached and is falling and loose in areas. -We discussed that any type of plastic packaging will need to be least five in height in rooms with children under three years of age. This includes the wipes that are in plastic packaging. CONSULTATATION: -We discussed revising the Emergency Medical Care Plan to ensure the names listed are staff still at the facility. -A new staff member started employment today and you and she had signed and dated the New Staff Orientation Form. This form should not be signed and dated until the orientation has been completed. -New staff will need to retake the Health and Safety training within the first 12 months if it has been over 12 months since they last completed the trainings. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this typed visit summary was reviewed with you, and a copy was given to you. Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 12 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 215 Time In: 09:45 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the third temporary time period visit. Upon arrival, I was greeted by Shawn Glenn, one of the owners, and he stated that you, Nyesha Weaver/Long, Owner/Administrator, would be arriving shortly. You arrived as I was completing my walk-through of the facility. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors and outdoors, a painting activity, lunch, nap and hand-washing routines. Positive interactions between staff and children was observed. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill and outdoor inspection were conducted on May 2, 2025. The last outdoor inspection was conducted on May 27, 2025. The EPR Plan was available for review and was completed on March 12, 2025. We discussed that this will need to be revised to include the current contact information for the director. A fire inspection was conducted on June 6, 2024. Please make sure to send me a copy of the new fire inspection once completed. A sanitation inspection was conducted on April 3, 2025, with eight demerits. You completed the Staff and Training Worksheet during today’s visit and I monitored three staff files today. We discussed the importance of keeping this document updated at all times and have it available for the DCDEE staff to monitor. Rated License Discussion – I received the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form on March 21, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. I monitored the WORKS database during today’s visit. We discussed that T. Hutto’s WORKS account does not show that she has completed her associate’s degree. At this time the Lead Teachers are eligible for four (4) points in education standards. You, the administrator is eligible for seven (7) points in education standards. We discussed that the education standard points are determined by the lowest score which at this time is four (4) points. -Program Standard Points: The ERS assessments have been conducted, and we are waiting on the scores. Once I receive the scores we will set up a time for us to review them. Program Standard Points will be determined when the ERS assessments are received. -Quality point: We reviewed the quality point options. This facility is meeting the following: has a staff benefits package (paid leave for professional development, paid planning time, vacation and sick time) and an infrastructure of parent involvement (quarterly newsletters and periodic conferences for all children). Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 95%. The following violations were observed today: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch was measuring four inches in areas surrounding the permeant structure located in the outdoor play area. .0605(j) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence in the back area was measuring between three feet eight inches and three feet 10 inches instead of the required four feet. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were diapers stored in plastic packaging and wipes in plastic packaging on the shelving under the diaper changing area in the space used by children one and two years of age. .0604(q) TECHNICAL ASSITANCE: -We discussed that the stationary equipment needs to have surround by at least six inches of mulch in the six feet fall zone area. This is something that should be monitored daily. The areas with the most traffic will get compacted and will need to be “fluffed” up by use of a rake or similar garden tool. -We discussed that the back section of the fence is not measuring at least four feet in height. The top addition that was added and is not securely attached and is falling and loose in areas. -We discussed that any type of plastic packaging will need to be least five in height in rooms with children under three years of age. This includes the wipes that are in plastic packaging. CONSULTATATION: -We discussed revising the Emergency Medical Care Plan to ensure the names listed are staff still at the facility. -A new staff member started employment today and you and she had signed and dated the New Staff Orientation Form. This form should not be signed and dated until the orientation has been completed. -New staff will need to retake the Health and Safety training within the first 12 months if it has been over 12 months since they last completed the trainings. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this typed visit summary was reviewed with you, and a copy was given to you. Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 8 Completed Date: 4/9/2025 Age: From 1 To 4 Total Minutes: 165 Time In: 10:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Dr. Kathy Hodge, and I stated the reason for my visit. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors, hand-washing routines, lunch and nap. Positive interactions between staff and children was observed. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill and outdoor inspection were conducted on April 4, 2025. A fire inspection was conducted on June 6, 2024. A sanitation inspection was conducted on April 3, 2025, with eight demerits. I monitored a portion of the children’s files. You had the Staff and Training Worksheet completed for me to review and I monitored one file today. We discussed the importance of keeping this document updated at all times and have it available for the DCDEE staff to monitor. Rated License Discussion – I received the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form on March 21, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. I monitored the WORKS database during today’s visit. We discussed that T. Hutto’s WORKS account does not show that she has completed her associate’s degree. She will need to submit her official transcripts immediately for evaluation. S. Huie is not in the system and will need set up a WORKS account. -Program Standard Points: A request was submitted to have the ERS-3 assessments conducted and you stated that the North Carolina Rated License Assessment Project (NCRLAP) contacted you and your window begins on May 12, 2025. -Quality point: We reviewed the quality point options and I left the list with you so that you can determine if there is an option that this program would be eligible for. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. The following violation was observed and corrected today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were six children present and space four and one child was listed on the arrival and departure log. 10A NCAC 09 .0302(d)(4) TECHNICAL ASSISTANCE: -Post a sign on the doors reminding families to sign their children in when they arrive and sign their children out when they pick them up. Remind staff that if families fail to sign the children in or out then they will need to complete this task. CONSULTATION: -We discussed that any outdoor equipment that is higher than 18 inches from the ground will be required to have surfacing at least six inches in depth and with a circumference of six feet. Please review the ERS-3 assessment books to review the items concerning surfacing and what they are looking for. -It is important that all staff have a current WORKS account. Here is the link for WORKS: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. -We discussed the safe arrival/departure procedures and that you will need to make the procedures specific for your program. You might want to include that families are to sign their children in/out daily. -We discussed that children one year of age can be combined with the children between three years and four years of age the first hour of operation and last hour of operation. -The NC Summary of Child Care Law brochure and poster were both updated in February 2025 and are available on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please begin using the February 2025 version of the NC Summary of Child Care Law brochure in your enrollment packet. -Any ERS assessments will be assessed using the ERS-3 versions. For additional information go to: https://ncrlap.org/ Please continue to visit DCDEE’s website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 8 Completed Date: 4/9/2025 Age: From 1 To 4 Total Minutes: 165 Time In: 10:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Dr. Kathy Hodge, and I stated the reason for my visit. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors, hand-washing routines, lunch and nap. Positive interactions between staff and children was observed. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill and outdoor inspection were conducted on April 4, 2025. A fire inspection was conducted on June 6, 2024. A sanitation inspection was conducted on April 3, 2025, with eight demerits. I monitored a portion of the children’s files. You had the Staff and Training Worksheet completed for me to review and I monitored one file today. We discussed the importance of keeping this document updated at all times and have it available for the DCDEE staff to monitor. Rated License Discussion – I received the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form on March 21, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. I monitored the WORKS database during today’s visit. We discussed that T. Hutto’s WORKS account does not show that she has completed her associate’s degree. She will need to submit her official transcripts immediately for evaluation. S. Huie is not in the system and will need set up a WORKS account. -Program Standard Points: A request was submitted to have the ERS-3 assessments conducted and you stated that the North Carolina Rated License Assessment Project (NCRLAP) contacted you and your window begins on May 12, 2025. -Quality point: We reviewed the quality point options and I left the list with you so that you can determine if there is an option that this program would be eligible for. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. The following violation was observed and corrected today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were six children present and space four and one child was listed on the arrival and departure log. 10A NCAC 09 .0302(d)(4) TECHNICAL ASSISTANCE: -Post a sign on the doors reminding families to sign their children in when they arrive and sign their children out when they pick them up. Remind staff that if families fail to sign the children in or out then they will need to complete this task. CONSULTATION: -We discussed that any outdoor equipment that is higher than 18 inches from the ground will be required to have surfacing at least six inches in depth and with a circumference of six feet. Please review the ERS-3 assessment books to review the items concerning surfacing and what they are looking for. -It is important that all staff have a current WORKS account. Here is the link for WORKS: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. -We discussed the safe arrival/departure procedures and that you will need to make the procedures specific for your program. You might want to include that families are to sign their children in/out daily. -We discussed that children one year of age can be combined with the children between three years and four years of age the first hour of operation and last hour of operation. -The NC Summary of Child Care Law brochure and poster were both updated in February 2025 and are available on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please begin using the February 2025 version of the NC Summary of Child Care Law brochure in your enrollment packet. -Any ERS assessments will be assessed using the ERS-3 versions. For additional information go to: https://ncrlap.org/ Please continue to visit DCDEE’s website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 2 Completed Date: 2/27/2025 Age: From 2 To 4 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable childcare requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Dr. Kathy Hodge, and I introduced myself. You stated that as of February 10th you have been added as one of the directors of this facility. You contacted Mr. Frye, owner, and requested that he email me the completed Preservice for Administrators form so that I can upload your information into Regulatory. Mr. Frye arrived during today's visit and gave me the completed form. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The children were observed during free choice activities indoors, handwashing routines and lunch. Positive interactions between the staff and children took place throughout the visit today. There were two children enrolled, and their files were monitored. There is you and one other staff member employed at this time, and I monitored the two files. I monitored WORKS and the one staff member last received a status letter in 1999. You stated that she has an AAS in EC. She will need to submit an official transcript to WORKS so that her information can be updated. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. A fire inspection was conducted on June 6, 2024. A sanitation inspection was conducted on July 8, 2024, with no demerits. An outdoor play inspection and fire drill was conducted on February 10, 2025. You stated that this facility does not provide transportation. The outdoor play area was monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale 3(ERS 3) assessments completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than March 24, 2025. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to you. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed and corrected during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There were two large holes in the outdoor play area that are considered tripping hazards. There is a cut off old tree trunk that is splintering and there were areas of mold. Space four used by the children had sanitizer spray on top of a shelf that was not at least five feet from the floor. 10A NCAC 09 .0601(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One file did not have the the signed acknowledgement for this policy. .0608(d)(1-4) TECHNICAL ASSITANCE: -Remind staff to keep sanitizer spray at least five feet from the floor when not in use. -It is important to monitor the outdoor play area daily for safety hazards and if found they can be repaired or removed. Mr. Frye filled in the two holes and removed sections of the rotten tree trunk. -Complete the Staff File Checklist for each staff member to ensure that you have all the required documents on file in a timely manner. This is a great reminder as to when documents are due. CONSULTATION: -Since you have had the EPR training you can begin to develop your EPR Plan. Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website https://rmp.nc.gov/portal/portal.aspx. Use the access instructions once you are on the NC Risk Management Portal website. You located the website during the visit. -We discussed monitoring the outdoor surfacing and fencing frequently to ensure that they are in compliance especially after rainy and windy weather. Mulch will wash away against the fence and affect surfacing depth and fence height. You will also want to continue to monitor the additional sections added to the fence height to ensure that they remain in place and secure. -We discussed the location of your desk area and its location. It is located in space three that is not in use at this time. If you chose to leave you desk area in this space we will need to remeasure the space to determine the capacity. -Review all paperwork that you receive from the families to ensure that all spaces/blanks have something written in them. If it does not pertain to their children that can write “NA”. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. -For continued eligibility in the subsidized childcare program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -Here is a list of agencies that have helpful information and trainings: https://ncrlap.org/Resources/Training/Register/ for the ERS 3 • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start • https://healthychildcare.unc.edu/ North Carolina Child Care Health and Safety Resource Center -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two-year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information that is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS 3) assessments. -QRIS Modernization Rulemaking Update The Office of Administrative Hearings (OAH) published proposed Quality Rating Improvement System (QRIS) Modernization Rules in the North Carolina Register on February 3, 2025., beginning a 60-day public comment period. Interested parties are invited to submit Public Comments on specific rules now through April 4, 2025. A Public Hearing will be held at 1:15 p.m. during the meeting of the North Carolina Child Care Commission on March 26, 2025 in Room 165, 333 Six Forks Road, Raleigh, NC and by WebEx. Sign up instructions and other details will be shared later. The Administrative Procedure Act (G.S. 150B) provides for a uniform procedure for the adoption of rules. Proposed rule changes must progress through several stages of analysis, review, and feedback before becoming effective and entering the state’s Administrative Code. Learn more about participating in the rulemaking process from the Office of Administrative Hearings. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your temporary license expires on July 6, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: - QRIS Modernization Rulemaking Update and Resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE KIDS LOFT ACADEMY Facility ID: 13000623 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 2 Completed Date: 2/27/2025 Age: From 2 To 4 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable childcare requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Dr. Kathy Hodge, and I introduced myself. You stated that as of February 10th you have been added as one of the directors of this facility. You contacted Mr. Frye, owner, and requested that he email me the completed Preservice for Administrators form so that I can upload your information into Regulatory. Mr. Frye arrived during today's visit and gave me the completed form. This facility was issued a temporary license on January 6, 2025, with a restriction of daytime care only and children in care on ground level only. The children were observed during free choice activities indoors, handwashing routines and lunch. Positive interactions between the staff and children took place throughout the visit today. There were two children enrolled, and their files were monitored. There is you and one other staff member employed at this time, and I monitored the two files. I monitored WORKS and the one staff member last received a status letter in 1999. You stated that she has an AAS in EC. She will need to submit an official transcript to WORKS so that her information can be updated. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. A fire inspection was conducted on June 6, 2024. A sanitation inspection was conducted on July 8, 2024, with no demerits. An outdoor play inspection and fire drill was conducted on February 10, 2025. You stated that this facility does not provide transportation. The outdoor play area was monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale 3(ERS 3) assessments completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than March 24, 2025. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to you. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed and corrected during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There were two large holes in the outdoor play area that are considered tripping hazards. There is a cut off old tree trunk that is splintering and there were areas of mold. Space four used by the children had sanitizer spray on top of a shelf that was not at least five feet from the floor. 10A NCAC 09 .0601(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One file did not have the the signed acknowledgement for this policy. .0608(d)(1-4) TECHNICAL ASSITANCE: -Remind staff to keep sanitizer spray at least five feet from the floor when not in use. -It is important to monitor the outdoor play area daily for safety hazards and if found they can be repaired or removed. Mr. Frye filled in the two holes and removed sections of the rotten tree trunk. -Complete the Staff File Checklist for each staff member to ensure that you have all the required documents on file in a timely manner. This is a great reminder as to when documents are due. CONSULTATION: -Since you have had the EPR training you can begin to develop your EPR Plan. Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website https://rmp.nc.gov/portal/portal.aspx. Use the access instructions once you are on the NC Risk Management Portal website. You located the website during the visit. -We discussed monitoring the outdoor surfacing and fencing frequently to ensure that they are in compliance especially after rainy and windy weather. Mulch will wash away against the fence and affect surfacing depth and fence height. You will also want to continue to monitor the additional sections added to the fence height to ensure that they remain in place and secure. -We discussed the location of your desk area and its location. It is located in space three that is not in use at this time. If you chose to leave you desk area in this space we will need to remeasure the space to determine the capacity. -Review all paperwork that you receive from the families to ensure that all spaces/blanks have something written in them. If it does not pertain to their children that can write “NA”. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. -For continued eligibility in the subsidized childcare program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -Here is a list of agencies that have helpful information and trainings: https://ncrlap.org/Resources/Training/Register/ for the ERS 3 • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start • https://healthychildcare.unc.edu/ North Carolina Child Care Health and Safety Resource Center -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two-year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information that is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS 3) assessments. -QRIS Modernization Rulemaking Update The Office of Administrative Hearings (OAH) published proposed Quality Rating Improvement System (QRIS) Modernization Rules in the North Carolina Register on February 3, 2025., beginning a 60-day public comment period. Interested parties are invited to submit Public Comments on specific rules now through April 4, 2025. A Public Hearing will be held at 1:15 p.m. during the meeting of the North Carolina Child Care Commission on March 26, 2025 in Room 165, 333 Six Forks Road, Raleigh, NC and by WebEx. Sign up instructions and other details will be shared later. The Administrative Procedure Act (G.S. 150B) provides for a uniform procedure for the adoption of rules. Proposed rule changes must progress through several stages of analysis, review, and feedback before becoming effective and entering the state’s Administrative Code. Learn more about participating in the rulemaking process from the Office of Administrative Hearings. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your temporary license expires on July 6, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: - QRIS Modernization Rulemaking Update and Resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times