G.S. 110-91 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: 1024-359L Visit Date: 11/6/2024 Number Present: 32 Completed Date: 11/6/2024 Age: From 1 To 4 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Janique Little-Boyce, Director, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions were monitored during today’s visit. The allegations are as follows: There are concerns regarding nurture and care. I visited each classroom during today’s visit. Children were observed engaging in free choice activities both indoors and outdoors, routine care taking, and staff/child interactions. I spoke with you and asked if you had any concerns with nurture and care. You stated you had concerns regarding nurture and care and relayed to me an incident that occurred in the toddler classroom on October 23, 2024 where a teacher roughly handled two children in the classroom on three different occasions. This incident was self-reported by you on October 29, 2024. I interviewed one staff member today and asked if they had any concerns with nurture and care. The staff member stated they had concerns regarding nurture and care and relayed to me an incident they witnessed that occurred in the toddler classroom on October 23, 2024 where a teacher roughly handled one child during rest time. I reviewed video footage of the alleged incidents and observed a child one year of age on a climber, and one staff member used the child’s arm to pull the child off the climber. Briefly while the staff member had the child’s arm the child’s feet were not touching the ground. On another occasion I observe the same staff member using the same child’s clothing to abruptly pull the child in an effort to make the child lay flat on their cot during nap time. On another occasion I observed the same staff member force a two year old child to pick up toys by grabbing the child’s arms and pushing the child forward, forcing the child to grasp the toy and place it on the shelf. During today’s visit I was able to confirm the allegation based on information received from interviewed staff and observations. Therefore, the allegation regarding nurture and care was substantiated. The following violation was cited during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On three different occasions I observed by video a staff member roughly handle two different children, ages one and two. G.S. 110-91(10) Technical Assistance was provided on the following: We discussed the administrator going over the discipline policy during the next staff meeting to ensure each staff member knows about appropriate and inappropriate discipline practices. You indicated today that the facility has a plan for the staff member in question to complete additional trainings before returning to the classroom. The following trainings have been completed: 1. Tackle Behaviors that Challenge with Kinesthetic Teaching 2. Unleashing the Leader Within You The following training will be completed: 1. Safeguarding training through Save the Children 2. Risk Mitigation 3. Recognizing & Responding to Suspicions of Child Maltreatment The staff member in question has also updated their professional development and receives a weekly check in from the Director. Consultation was provided on the following: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to a discipline violation being cited an Administrative Action may be recommended according to Child Care rule .2200. The violation documented must be corrected immediately. On or before November 20, 2024 I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Brittany Adams, Child Care Consultant PO Box 470753 Charlotte, NC 28247 brittany.j.adams@dhhs.nc.gov You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: 1024-359L Visit Date: 11/6/2024 Number Present: 32 Completed Date: 11/6/2024 Age: From 1 To 4 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Janique Little-Boyce, Director, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions were monitored during today’s visit. The allegations are as follows: There are concerns regarding nurture and care. I visited each classroom during today’s visit. Children were observed engaging in free choice activities both indoors and outdoors, routine care taking, and staff/child interactions. I spoke with you and asked if you had any concerns with nurture and care. You stated you had concerns regarding nurture and care and relayed to me an incident that occurred in the toddler classroom on October 23, 2024 where a teacher roughly handled two children in the classroom on three different occasions. This incident was self-reported by you on October 29, 2024. I interviewed one staff member today and asked if they had any concerns with nurture and care. The staff member stated they had concerns regarding nurture and care and relayed to me an incident they witnessed that occurred in the toddler classroom on October 23, 2024 where a teacher roughly handled one child during rest time. I reviewed video footage of the alleged incidents and observed a child one year of age on a climber, and one staff member used the child’s arm to pull the child off the climber. Briefly while the staff member had the child’s arm the child’s feet were not touching the ground. On another occasion I observe the same staff member using the same child’s clothing to abruptly pull the child in an effort to make the child lay flat on their cot during nap time. On another occasion I observed the same staff member force a two year old child to pick up toys by grabbing the child’s arms and pushing the child forward, forcing the child to grasp the toy and place it on the shelf. During today’s visit I was able to confirm the allegation based on information received from interviewed staff and observations. Therefore, the allegation regarding nurture and care was substantiated. The following violation was cited during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On three different occasions I observed by video a staff member roughly handle two different children, ages one and two. G.S. 110-91(10) Technical Assistance was provided on the following: We discussed the administrator going over the discipline policy during the next staff meeting to ensure each staff member knows about appropriate and inappropriate discipline practices. You indicated today that the facility has a plan for the staff member in question to complete additional trainings before returning to the classroom. The following trainings have been completed: 1. Tackle Behaviors that Challenge with Kinesthetic Teaching 2. Unleashing the Leader Within You The following training will be completed: 1. Safeguarding training through Save the Children 2. Risk Mitigation 3. Recognizing & Responding to Suspicions of Child Maltreatment The staff member in question has also updated their professional development and receives a weekly check in from the Director. Consultation was provided on the following: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to a discipline violation being cited an Administrative Action may be recommended according to Child Care rule .2200. The violation documented must be corrected immediately. On or before November 20, 2024 I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Brittany Adams, Child Care Consultant PO Box 470753 Charlotte, NC 28247 brittany.j.adams@dhhs.nc.gov You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 8/29/2024 Number Present: 32 Completed Date: 8/29/2024 Age: From 0 To 4 Total Minutes: 174 Time In: 09:51 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Renee Little, Center Director, assisted me with the walk though. The last annual compliance visit was conducted on April 22, 2024. The last sanitation inspection was completed on October 4, 2023, with a Superior classification. The last fire inspection was conducted on January 5, 2024. Your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 97% prior to today’s visit. The NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor environment was completed. Children were observed engaged in free choice activities indoors and outdoors, story time, caretaking routines, staff/child interaction, meal time and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Playground inspections are being conducted monthly. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Medications, Permission to Administer forms, and medical action plans were monitored during today’s visit. All staff files were monitored for criminal background checks, First Aid/CPR, Recognizing and Responding, ITS/SIDS and BSAC during today’s visit. The following violations were documented today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 5/28/24 did not have a current First Aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 5/28/24 did not have a current CPR certificate on file. .1102(d) Technical Assistance was provided on the following: We discussed reviewing staff files monthly to ensure all trainings are kept up to date. Consultation was provided on the following: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 12, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams, Child Care Consultant PO Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 17 Completed Date: 4/22/2024 Age: From 2 To 5 Total Minutes: 120 Time In: 01:15 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Brittany Adams, Child Care Consultant, assisted with today’s visit. You, Janessa Brown, Educational Coach, assisted us with today’s visit. You stated that the Director was out of the office and you did not have access to her office. The last sanitation inspection was completed on October 4, 2023, with a Superior classification. The last fire inspection was conducted January 5, 2024, and your facility was approved for daytime care only. The program’s compliance history was 98% percent prior to today’s visit. The center's four star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during rest time, snack time and departure. Your playground does meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. We monitored all medications and medical action plans. The program does not provide transportation. Staff files, children’s files and program records were not available for review during today’s visit due to the Director being out of the building. A follow up visit will be conducted to monitor files. The following violations were documented today: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked while not in use. 10A NCAC 09 .0601(a) Technical Assistance was provided on the following: We discussed that the kitchen door must be locked at all times if no one is present. Consultation was provided on the following: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 6, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 17 Completed Date: 4/22/2024 Age: From 2 To 5 Total Minutes: 120 Time In: 01:15 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Brittany Adams, Child Care Consultant, assisted with today’s visit. You, Janessa Brown, Educational Coach, assisted us with today’s visit. You stated that the Director was out of the office and you did not have access to her office. The last sanitation inspection was completed on October 4, 2023, with a Superior classification. The last fire inspection was conducted January 5, 2024, and your facility was approved for daytime care only. The program’s compliance history was 98% percent prior to today’s visit. The center's four star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during rest time, snack time and departure. Your playground does meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. We monitored all medications and medical action plans. The program does not provide transportation. Staff files, children’s files and program records were not available for review during today’s visit due to the Director being out of the building. A follow up visit will be conducted to monitor files. The following violations were documented today: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked while not in use. 10A NCAC 09 .0601(a) Technical Assistance was provided on the following: We discussed that the kitchen door must be locked at all times if no one is present. Consultation was provided on the following: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 6, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAVE THE CHILDREN EAST C STREET ACADEMY Facility ID: 13000603 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/8/2023 Number Present: 23 Completed Date: 12/8/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit. You, Janique Renee- Little, Director, completed the walkthrough with me and assisted with today’s visit. Your facility currently operates with a temporary license issued on August 10, 2023, and expires on February 10, 2024, with the following restrictions: Daytime care only. The last sanitation inspection was completed on October 4, 2023, and you received a superior rating and zero demerits. The last fire inspection was completed on January 5, 2023. I observed adequate supervision, staff/child ratios maintained, licensed capacity maintained, and approved space used during today’s visit. I observed sign-in and out sheets in each classroom documenting children’s arrival and departure times. I observed attendance records to be current as required. I observed your Temporary License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted as required. I observed children engaged in free choice activities, outdoor play, lunch, and rest time. I observed lunch to consist of meatloaf, green beans, peaches, a whole wheat roll, and milk. I observed monthly outdoor inspections documented on the outdoor inspection log. I observed your most recent outdoor inspection was conducted on November 27, 2023. I observed monthly fire drills documented on the Emergency Drill Log and Report form. I observed the most recent fire drill was conducted on November 29, 2023, at 1:30pm. I observed the most recent emergency drill in the form of a lockdown was conducted on September 20, 2023, at 12:05pm. I observed your incident log to be current and complete as required. Incident reports are being filed in children’s individual files. I monitored a selection of staff and children’s files during today’s visit. Rated License Summary: Program Standards The Application for Assessment for a Two Component Star Rated License form was reviewed and signed by the director on December 5, 2023. The program points will be determined by your score earned on the Environmental Rating Scale (ERS) assessment as well as enhanced ratios and space. Education Standards: Several staff members will need to submit official transcripts to the workforce unit for evaluation. Education points will be determined upon receipt of evaluation results from the workforce unit. Quality Option: The facility has chosen to earn a quality point by 75 percent of teachers having an AAS or higher in Early Childhood Education or Child Development and by using a curriculum as defined in Rule .0102(10). The facility uses Creative Curriculum as the approved curriculum. Total points will be determined upon the receipt of ERS scores. The facility will be issued a star rated license after the temporary license expires on February 10, 2023. Please remember that programs with less than a three-star rated license will not be eligible to receive subsidy funding. The Environmental Rating Scale (ERS) will be requested and a representative from NCRLAP will be in touch with you soon. The following violation was observed today: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 3 and space 4, a bottle of Benadryl was observed in the red emergency bag. You removed the Benadryl and placed it in locked storage during today's visit. 15A NCAC 18A .2820(d) The following Technical Assistance (TA) was provided during today’s visit: 1. We discussed that Benadryl for children with emergency medications should be stored in locked storage at all times. The following Consultation was provided during today’s visit: 1. We discussed the approved agency list for First Aid and CPR training. 2. We discussed that due to the Summary of Child Care Law being updated, parents should receive the revised law and sign a statement that they have received it. If this is in your parent handbook, I advise that this law be updated. 3. We discussed ensuring that trash bags are tight fitting around the trash can or the excess is tucked in rooms caring for children under 3 years of age. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Due to the violation being corrected during today’s visit, a compliance letter is not due at this time. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.