10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 57 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by the administrator, Ms. O. Howell. Ms. O. Howell accompanied me on the walk-through of the facility. There were fifty-seven children present today. Children were observed engaged in group times, playing in a variety of centers, outdoor activities and eating lunch. Infants were playing sleeping, being held and interacting in floor activities. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 11/7/2025. Your program currently operates with a five-star license, issued 7/6/2024. The last annual compliance visit was conducted 11/19/2024. The sanitation inspection was completed on 03/06/2025 with a “Superior” classification. The last fire inspection was conducted 01/28/2025. Required items were posted and current. Ten children's records and seven staff member's file were monitored. Required program records were also monitored during today’s visit. I monitored the buses, and no hazards were observed. The registration and proof of insurance were monitored and found to be current. The driver has a current driver’s license, and First Aid and CPR certification. There were emergency information and applications with a photo of each child as well as documentation of attendance taken at each pickup. One violations was observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Cots blocking fire exits. These were moved during the visit 10A NCAC 09 .0601(a) We discussed: - QRIS Pathway #1 – Program Assessment for Child Care Centers and QRIS Pathway #2 – Classroom and Instructional Quality for Child Care Centers. - Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. - WORKS: Please ensure that all staff members’ education information is current in the W.O.R.K.S. Database. Each staff member must register with the WORKS system as soon as they are hired at this location. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed when it is time to complete the rated license assessment before the end of the temporary time period. You may also want to consider having staff members complete the Early Educator Certification process to assist in getting higher education evaluations completed if their degree is not in early childhood education. Early Educator information is available at www.ncicdp.org. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ - I suggested to use the step stool provided in the one year old classroom for the children who are walking instead of holding the children when washing hands. This will encourage handwashing and will not put pressure on the child's stomach while staff are holding them to assist in handwashing. -I reminded you that cots or other items cant block fire exits. These were moved during the visit. -You stated the infants outdoor play area was under construction and infants shared the toddler outdoor play space. We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .2703 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 57 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by the administrator, Ms. O. Howell. Ms. O. Howell accompanied me on the walk-through of the facility. There were fifty-seven children present today. Children were observed engaged in group times, playing in a variety of centers, outdoor activities and eating lunch. Infants were playing sleeping, being held and interacting in floor activities. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 11/7/2025. Your program currently operates with a five-star license, issued 7/6/2024. The last annual compliance visit was conducted 11/19/2024. The sanitation inspection was completed on 03/06/2025 with a “Superior” classification. The last fire inspection was conducted 01/28/2025. Required items were posted and current. Ten children's records and seven staff member's file were monitored. Required program records were also monitored during today’s visit. I monitored the buses, and no hazards were observed. The registration and proof of insurance were monitored and found to be current. The driver has a current driver’s license, and First Aid and CPR certification. There were emergency information and applications with a photo of each child as well as documentation of attendance taken at each pickup. One violations was observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Cots blocking fire exits. These were moved during the visit 10A NCAC 09 .0601(a) We discussed: - QRIS Pathway #1 – Program Assessment for Child Care Centers and QRIS Pathway #2 – Classroom and Instructional Quality for Child Care Centers. - Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. - WORKS: Please ensure that all staff members’ education information is current in the W.O.R.K.S. Database. Each staff member must register with the WORKS system as soon as they are hired at this location. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed when it is time to complete the rated license assessment before the end of the temporary time period. You may also want to consider having staff members complete the Early Educator Certification process to assist in getting higher education evaluations completed if their degree is not in early childhood education. Early Educator information is available at www.ncicdp.org. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ - I suggested to use the step stool provided in the one year old classroom for the children who are walking instead of holding the children when washing hands. This will encourage handwashing and will not put pressure on the child's stomach while staff are holding them to assist in handwashing. -I reminded you that cots or other items cant block fire exits. These were moved during the visit. -You stated the infants outdoor play area was under construction and infants shared the toddler outdoor play space. We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: 0725-084L Visit Date: 7/15/2025 Number Present: 72 Completed Date: 7/15/2025 Age: From 0 To 12 Total Minutes: 85 Time In: 12:20 PM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. Upon arrival at the facility, I was greeted by the assistant administrator, Ms. K. Hooper. Ms. Hooper informed me that the administrator, Ms. O. Howell, was on a field trip with the school-age children. I stated the purpose of the visit. Limited monitoring of child care requirements occurred during today’s visit. Today, a total of seventy (72) children were present, ranging in age from 0 to 12 years. I conducted a walk-through of all indoor spaces used by the children. I conducted additional observations in the school-age classroom to monitor compliance with requirements related to the reported allegations. Upon return from a field trip, 14 school-age children were observed entering the classroom and beginning bathroom routines. Prior to their arrival, the classroom was observed to have: • One large black container and one red container in use to catch water that leaks from the ceiling. • Both containers contained visible water accumulation. • Two caution signs were placed near the containers. • The containers were located in an area accessible to children. • Four ceiling tiles were missing directly above the leak area. I conducted interviews with 7 staff members and reviewed the allegations with the center administrator, Ms. O. Howell. The administrator (Ms. O. Howell) stated the center is in the process of repairing/replacing a damaged skylight, which has been the source of ongoing leaks. The corporation submitted a request to the owner of the building to have the problem corrected. • Maintenance was scheduled to return later today (7-15-25) to replace missing ceiling tiles. • Ms. Howell confirmed that the containers were intentionally left out overnight due to rain in the forecast, with classroom staff instructed to monitor and empty them as needed. • Documentation of maintenance requests and internal communications was provided, showing an ongoing issue dating back to May 30, 2025. Specific entries include: o May 30, 2025: Ceiling tiles replaced due to water damage; roof still leaking. o June 16, 2025: Noted soaked tiles and active ceiling leak into classroom. o July 11, 2025: Most recent entry continuing to address the problem. Findings: Upon my arrival at the center, I observed two containers in the school-age classroom being used to catch water that had leaked from the ceiling. Additionally, four ceiling tiles were missing. The containers were placed in an area accessible to children. Violations of child care requirements were identified in relation to the complaint. The investigation will continue. You will receive written notification upon the conclusion of the investigation. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Four ceiling tiles were missing in the classroom for school age children. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. In the school-age classroom, two containers placed to catch water from a ceiling leak were accessible to children and posed a potential tripping hazard. Both had visible water accumulation inside. 10A NCAC 09 .0601(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before July 30, 2025. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: The structure of the program building should be kept in good repair and safe condition. A weather-tight and water-tight building not only helps preserve the building structures by keeping out water that can lead to excessive dampness, mold contamination, and deterioration of painted surfaces. • The containers, though intended to mitigate the leak, present a potential tripping hazard and expose children to unsanitary conditions from standing water. • The accessible placement of containers with water inside, in an active classroom, creates a risk of slipping, injury, or unsupervised contact with contaminated water. • Missing ceiling tiles may also pose air quality and falling debris hazards, especially during active leaks. • Block off the area using cones, caution tape, or furniture to prevent children from accessing the hazard. • Continued monitoring and follow-up are necessary to ensure permanent resolution of the roof/skylight issue. • Consideration should be given to temporarily closing off the affected area during periods of active leakage until repairs are completed. If you have any questions or need assistance, please contact me at sharon.y.williams@dhhs.nc.gov or 336-580-6239. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: 0725-084L Visit Date: 7/15/2025 Number Present: 72 Completed Date: 7/15/2025 Age: From 0 To 12 Total Minutes: 85 Time In: 12:20 PM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. Upon arrival at the facility, I was greeted by the assistant administrator, Ms. K. Hooper. Ms. Hooper informed me that the administrator, Ms. O. Howell, was on a field trip with the school-age children. I stated the purpose of the visit. Limited monitoring of child care requirements occurred during today’s visit. Today, a total of seventy (72) children were present, ranging in age from 0 to 12 years. I conducted a walk-through of all indoor spaces used by the children. I conducted additional observations in the school-age classroom to monitor compliance with requirements related to the reported allegations. Upon return from a field trip, 14 school-age children were observed entering the classroom and beginning bathroom routines. Prior to their arrival, the classroom was observed to have: • One large black container and one red container in use to catch water that leaks from the ceiling. • Both containers contained visible water accumulation. • Two caution signs were placed near the containers. • The containers were located in an area accessible to children. • Four ceiling tiles were missing directly above the leak area. I conducted interviews with 7 staff members and reviewed the allegations with the center administrator, Ms. O. Howell. The administrator (Ms. O. Howell) stated the center is in the process of repairing/replacing a damaged skylight, which has been the source of ongoing leaks. The corporation submitted a request to the owner of the building to have the problem corrected. • Maintenance was scheduled to return later today (7-15-25) to replace missing ceiling tiles. • Ms. Howell confirmed that the containers were intentionally left out overnight due to rain in the forecast, with classroom staff instructed to monitor and empty them as needed. • Documentation of maintenance requests and internal communications was provided, showing an ongoing issue dating back to May 30, 2025. Specific entries include: o May 30, 2025: Ceiling tiles replaced due to water damage; roof still leaking. o June 16, 2025: Noted soaked tiles and active ceiling leak into classroom. o July 11, 2025: Most recent entry continuing to address the problem. Findings: Upon my arrival at the center, I observed two containers in the school-age classroom being used to catch water that had leaked from the ceiling. Additionally, four ceiling tiles were missing. The containers were placed in an area accessible to children. Violations of child care requirements were identified in relation to the complaint. The investigation will continue. You will receive written notification upon the conclusion of the investigation. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Four ceiling tiles were missing in the classroom for school age children. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. In the school-age classroom, two containers placed to catch water from a ceiling leak were accessible to children and posed a potential tripping hazard. Both had visible water accumulation inside. 10A NCAC 09 .0601(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before July 30, 2025. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: The structure of the program building should be kept in good repair and safe condition. A weather-tight and water-tight building not only helps preserve the building structures by keeping out water that can lead to excessive dampness, mold contamination, and deterioration of painted surfaces. • The containers, though intended to mitigate the leak, present a potential tripping hazard and expose children to unsanitary conditions from standing water. • The accessible placement of containers with water inside, in an active classroom, creates a risk of slipping, injury, or unsupervised contact with contaminated water. • Missing ceiling tiles may also pose air quality and falling debris hazards, especially during active leaks. • Block off the area using cones, caution tape, or furniture to prevent children from accessing the hazard. • Continued monitoring and follow-up are necessary to ensure permanent resolution of the roof/skylight issue. • Consideration should be given to temporarily closing off the affected area during periods of active leakage until repairs are completed. If you have any questions or need assistance, please contact me at sharon.y.williams@dhhs.nc.gov or 336-580-6239. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 11/19/2024 Number Present: 50 Completed Date: 11/19/2024 Age: From 0 To 5 Total Minutes: 220 Time In: 10:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000, where children participating in the NC Pre-K program are cared for. A checklist was used to note the requirements I monitored today. This facility currently operates with a Five Star license issued on July 6, 2024. Upon arrival to the facility, I was greeted by Ms. Rashanea Carroll, Assistant Director. Mrs. Otiria Howell, Director assisted me during my visit today. A full assessment of child care requirements was conducted during today’s visit. There is one NC Pre K classroom on site. There were 50 children present during the visit. During today’s visit, I observed the children during center time and small group activities. Staff and child ratios were observed in compliance during today’s visit. Positive staff and child interactions were also observed. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for health assessments and developmental screenings. A sanitation inspection was completed 1/25/24 with a “Superior” classification. A fire inspection was conducted on February 23, 2024. Monthly playground and fire drills have been conducted and documentation was available for review. Quarterly disaster drills have also been documented. A sample of children’s files and staff files were monitored during today’s visit. This facility’s corporation status was verified current on the NC Department of the Secretary of State on November 19, 2024. During today’s visit violations of childcare requirements were cited. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. There is a hole in the wall behind the toilet in the two-year-old bathroom. 15A NCAC 18A .2818(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The hockey table in the space for school aged children was missing the rubber handles. .0601(c) 721 All equipment and furnishings were not in good repair. Sections of the cement securing the fence were exposed in two locations leading to the second play area on the left. On the outdoor play area, 2 trikes were missing the rubber handle. The director promptly removed the affected trikes from the play area to address the issue. G.S. 110-91(6); .0601(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic shopping bag containing trash was left within reach of the two-year-old children in the classroom. The director threw the plastic bag in the trash container. .0604(q) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The facility did not have on file the written parental permission forms for the eight children it regularly transports. .1003(i)(j) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before December 3, 2024. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: 10A NCAC 09 .1003 SAFE PROCEDURES To assure the safety of children whenever they are transported, the operator, or any other transportation provider, shall: (i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005. Transporting children in child care settings is a high-risk activity. There is always the potential for problems to occur whenever children are transported. Obtaining written permission from parents allows the provider to prioritize the child's safety and take necessary precautions. Having documented parental consent also protects the child care provider from potential legal issues if an incident occurs during transportation. Rated License Assessment Update: Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .3009 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 11/19/2024 Number Present: 50 Completed Date: 11/19/2024 Age: From 0 To 5 Total Minutes: 220 Time In: 10:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000, where children participating in the NC Pre-K program are cared for. A checklist was used to note the requirements I monitored today. This facility currently operates with a Five Star license issued on July 6, 2024. Upon arrival to the facility, I was greeted by Ms. Rashanea Carroll, Assistant Director. Mrs. Otiria Howell, Director assisted me during my visit today. A full assessment of child care requirements was conducted during today’s visit. There is one NC Pre K classroom on site. There were 50 children present during the visit. During today’s visit, I observed the children during center time and small group activities. Staff and child ratios were observed in compliance during today’s visit. Positive staff and child interactions were also observed. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for health assessments and developmental screenings. A sanitation inspection was completed 1/25/24 with a “Superior” classification. A fire inspection was conducted on February 23, 2024. Monthly playground and fire drills have been conducted and documentation was available for review. Quarterly disaster drills have also been documented. A sample of children’s files and staff files were monitored during today’s visit. This facility’s corporation status was verified current on the NC Department of the Secretary of State on November 19, 2024. During today’s visit violations of childcare requirements were cited. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. There is a hole in the wall behind the toilet in the two-year-old bathroom. 15A NCAC 18A .2818(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The hockey table in the space for school aged children was missing the rubber handles. .0601(c) 721 All equipment and furnishings were not in good repair. Sections of the cement securing the fence were exposed in two locations leading to the second play area on the left. On the outdoor play area, 2 trikes were missing the rubber handle. The director promptly removed the affected trikes from the play area to address the issue. G.S. 110-91(6); .0601(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic shopping bag containing trash was left within reach of the two-year-old children in the classroom. The director threw the plastic bag in the trash container. .0604(q) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The facility did not have on file the written parental permission forms for the eight children it regularly transports. .1003(i)(j) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before December 3, 2024. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: 10A NCAC 09 .1003 SAFE PROCEDURES To assure the safety of children whenever they are transported, the operator, or any other transportation provider, shall: (i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005. Transporting children in child care settings is a high-risk activity. There is always the potential for problems to occur whenever children are transported. Obtaining written permission from parents allows the provider to prioritize the child's safety and take necessary precautions. Having documented parental consent also protects the child care provider from potential legal issues if an incident occurs during transportation. Rated License Assessment Update: Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 11/19/2024 Number Present: 50 Completed Date: 11/19/2024 Age: From 0 To 5 Total Minutes: 220 Time In: 10:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000, where children participating in the NC Pre-K program are cared for. A checklist was used to note the requirements I monitored today. This facility currently operates with a Five Star license issued on July 6, 2024. Upon arrival to the facility, I was greeted by Ms. Rashanea Carroll, Assistant Director. Mrs. Otiria Howell, Director assisted me during my visit today. A full assessment of child care requirements was conducted during today’s visit. There is one NC Pre K classroom on site. There were 50 children present during the visit. During today’s visit, I observed the children during center time and small group activities. Staff and child ratios were observed in compliance during today’s visit. Positive staff and child interactions were also observed. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for health assessments and developmental screenings. A sanitation inspection was completed 1/25/24 with a “Superior” classification. A fire inspection was conducted on February 23, 2024. Monthly playground and fire drills have been conducted and documentation was available for review. Quarterly disaster drills have also been documented. A sample of children’s files and staff files were monitored during today’s visit. This facility’s corporation status was verified current on the NC Department of the Secretary of State on November 19, 2024. During today’s visit violations of childcare requirements were cited. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. There is a hole in the wall behind the toilet in the two-year-old bathroom. 15A NCAC 18A .2818(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The hockey table in the space for school aged children was missing the rubber handles. .0601(c) 721 All equipment and furnishings were not in good repair. Sections of the cement securing the fence were exposed in two locations leading to the second play area on the left. On the outdoor play area, 2 trikes were missing the rubber handle. The director promptly removed the affected trikes from the play area to address the issue. G.S. 110-91(6); .0601(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic shopping bag containing trash was left within reach of the two-year-old children in the classroom. The director threw the plastic bag in the trash container. .0604(q) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The facility did not have on file the written parental permission forms for the eight children it regularly transports. .1003(i)(j) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before December 3, 2024. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: 10A NCAC 09 .1003 SAFE PROCEDURES To assure the safety of children whenever they are transported, the operator, or any other transportation provider, shall: (i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005. Transporting children in child care settings is a high-risk activity. There is always the potential for problems to occur whenever children are transported. Obtaining written permission from parents allows the provider to prioritize the child's safety and take necessary precautions. Having documented parental consent also protects the child care provider from potential legal issues if an incident occurs during transportation. Rated License Assessment Update: Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 11/19/2024 Number Present: 50 Completed Date: 11/19/2024 Age: From 0 To 5 Total Minutes: 220 Time In: 10:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000, where children participating in the NC Pre-K program are cared for. A checklist was used to note the requirements I monitored today. This facility currently operates with a Five Star license issued on July 6, 2024. Upon arrival to the facility, I was greeted by Ms. Rashanea Carroll, Assistant Director. Mrs. Otiria Howell, Director assisted me during my visit today. A full assessment of child care requirements was conducted during today’s visit. There is one NC Pre K classroom on site. There were 50 children present during the visit. During today’s visit, I observed the children during center time and small group activities. Staff and child ratios were observed in compliance during today’s visit. Positive staff and child interactions were also observed. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for health assessments and developmental screenings. A sanitation inspection was completed 1/25/24 with a “Superior” classification. A fire inspection was conducted on February 23, 2024. Monthly playground and fire drills have been conducted and documentation was available for review. Quarterly disaster drills have also been documented. A sample of children’s files and staff files were monitored during today’s visit. This facility’s corporation status was verified current on the NC Department of the Secretary of State on November 19, 2024. During today’s visit violations of childcare requirements were cited. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. There is a hole in the wall behind the toilet in the two-year-old bathroom. 15A NCAC 18A .2818(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The hockey table in the space for school aged children was missing the rubber handles. .0601(c) 721 All equipment and furnishings were not in good repair. Sections of the cement securing the fence were exposed in two locations leading to the second play area on the left. On the outdoor play area, 2 trikes were missing the rubber handle. The director promptly removed the affected trikes from the play area to address the issue. G.S. 110-91(6); .0601(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic shopping bag containing trash was left within reach of the two-year-old children in the classroom. The director threw the plastic bag in the trash container. .0604(q) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The facility did not have on file the written parental permission forms for the eight children it regularly transports. .1003(i)(j) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before December 3, 2024. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov TA: 10A NCAC 09 .1003 SAFE PROCEDURES To assure the safety of children whenever they are transported, the operator, or any other transportation provider, shall: (i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005. Transporting children in child care settings is a high-risk activity. There is always the potential for problems to occur whenever children are transported. Obtaining written permission from parents allows the provider to prioritize the child's safety and take necessary precautions. Having documented parental consent also protects the child care provider from potential legal issues if an incident occurs during transportation. Rated License Assessment Update: Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: Childcare Network #237 Facility ID: 41002483 Consultant: MARY MCMILLAN Operation Type: Center Case Number: Visit Date: 2/29/2024 Number Present: 44 Completed Date: 2/29/2024 Age: From 0 To 5 Total Minutes: 95 Time In: 10:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced I conducted an unannounced visit today to monitor applicable childcare requirements during a Temporary Time Period visit due to a Change of Ownership name change on 1/5/24. Today I met with Madison Murphy, Director and Quatisha Wilson, Assistant Director. During today's visit I conducted a walkthrough of the facility and observed all classrooms of children. The children were observed participating in the following activities: playing in centers, having teacher directed time, playing games with teachers and daily routines. Limited monitoring of child care requirements was done. The following child care requirements were monitored: Supervision, Appropriate Discipline, Required items posted and license posted. While conducting my walkthrough and monitoring staff/child ratios, in the classroom with the 2 and 3 year old children, a one year old was present and being cared for in the group. A sampling of records were monitored: 3 children's files and new staff files. 1 violation of child care requirements was cited during today's visit. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. There was a 1 year old being cared for in the same classroom with the 2 and 3 year old children. 10A NCAC 09 .0713(a)(6) We discussed the following items of technical assistance during today's visit: -You must have your new building, fire and sanitation inspections completed before June 2024. However if you have them completed early, you may transition back to your star rated license once they have been received and submitted to me. -We discussed your staff moving children and technical assistance was given to the staff in the classroom with 2/3 year old children about not grouping 1 year old children with 3 year old children except the first hour and the last hour of the the operating day. -You stated that you have completed your sanitation inspection and are waiting on the fire and building to be completed. -You will remain in the same cohort as with your previous license. The violation was corrected during the visit, therefore no compliance letter is required. A follow-up visit may be conducted. Please email me the inspections at mary.mcmillan@dhhs.nc.gov and contact me if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.