Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Jamestown › A Royal Start
4201 Furniture AVE, Jamestown NC 27282 · License #41002295 · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
G.S. 110-90 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 1/13/2026 Number Present: 18 Completed Date: 1/13/2026 Age: From 3 To 5 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by Mrs. Hoy-Hines, Lead Teacher. Mrs. Hoy-Hines assisted me with the visit. Mrs. Goins, Teacher Assistant and eighteen children were present today. Children were observed engaged in group time, teachers directed activities, playing in a variety of centers, transition activities, eating lunch and rest time. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. The center's compliance history was reviewed with the operator and compliance history was 97% as of 1/13/2026. The NC Secretary of State website was reviewed on 12/31/2025 and The College Preparatory and Leadership Academy of High Point was listed as current- active. Your program currently operates with a three-star license, issued 2/7/2018. The last annual compliance visit was conducted 1/28/25. The sanitation inspection was completed 11/3/2025 with a “Superior” classification. The last fire inspection was conducted 9/5/2025 and your facility was approved. Required items were posted and current. Outdoor inspections were documented monthly. Three children's records and all staff member's files were monitored. Required program records were also monitored during today’s visit. There were three items of non-compliance observed today. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member had an expired qualification letter. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had an expired First Aid trainig. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had an expired CPR course training. .1102(d) Violations documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/23/2026, describing how and when the violation(s) were corrected and how compliance will be maintained in the future. Please remember your letter should include facility name, facility ID, and original signature. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. Any employee in a licensed child care facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. One staff had an expired qualification letter. Due within 3 Months – One staff had an expired CPR and First Aid. 1.CPR/First Aid: a. Must be approved agency b. Face-to-face only; no on-line or blended courses c. Counts for Health & Safety Training d. Renew every two years before the expiration date on the certification card (does not count towards on-going training hours) e. At least one person with current CPR/First Aid must always be on-site. If transporting children a staff member with current CPR/First must be in the vehicle. We discussed: QRIS Modernization Pathways- The Pathway Discussion Template was discussed and completed during the visit. Your last rated license assessment was completed 2/27/2019, you will need to request an assessment on or before September 2026. EPR Plan - Technical Assistance & On-going Support- I reminded you to change the consultant’s name on your information page. For technical assistance and on-going support regarding emergency preparedness and response in child care, contact the North Carolina Child Care Health and Safety Resource Center or 1-800-367-2229. You stated that you are working with your health nurse to assist you in updating your plan. I reminded you to update your Ready-to-Go Checklist. The form can be found at :https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/R/Ready-to-Go_File_Checklist. Emergency Preparedness and Response Plan Template-In collaboration with NC Childcare Health and Safety Resource Center, and DCDEE, the NC Emergency Management developed a standard EPR template for use (statewide) by licensed childcare programs. The content for this template aligns with the EPR in Childcare training and the EPR rules. The Childcare Rules state that programs must use the EPR template provided by the Division which is available from the NC Risk Management Portal. which houses emergency planning tools for a variety of hazards. https://rmp.nc.gov/portal/portal.aspx WORKS: Please ensure that all staff members’ education information is current in the W.O.R.K.S. database. Each staff member must register with the WORKS system as soon as they are hired. Record Retention: Record Retention: It is important for child care programs not only to keep good records, but also to know which ones to retain and for how long. We discussed the requirement of keeping these items for a minimum of at least 30 days to be viewed during any visit to the facility. Refer to Section .2318 Child Care Center Record Retention to keep required documents for the timeframe identified within the rule. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 17 Completed Date: 10/30/2025 Age: From 3 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Administrator Titha Bates greeted me and walked with me to the classroom. Takima Hoy- Hines, Lead Teacher, assisted me with the visit. Your program currently operates with a Three-Star license effective February 7, 2018, The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of October 30, 2025. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in group time, learning activities with pumpkins and dress up activities, transitions and personal care routines and outdoor activities. The caregivers were interacting and meeting the developmental needs for each of the children. The last fire inspection was completed August 16, 2024. A sanitation inspection was completed on October 23, 2025, and was given a provisional. Two violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 08/16/2024. 10A NCAC 09 .0304(a) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). Lead testing has not been completed. 10A NCAC 09 .0601(f) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. We discussed: - Last lead test was completed December 4, 2020. A lead test must be completed within seven days of the inspection. https://www.cleanwaterforuskids.org/en/carolina/ - The last fire inspection was completed August 16, 2024. A fire inspection must be completed annually. I emailed the necessary form needed during our visit today. - A violation was not cited during the visit for staff/child ratios, however there are two separate rooms. I reminded you to always maintain staff/child ratios and supervision if using both spaces. - Ms. Hoy-Hines stated the program operates four days a week. - I reminded you if a child wants to sleep during the day a space with resting materials must be provided. - I left information with you today to assist you with your choices when deciding your QRIS Pathways. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 17 Completed Date: 10/30/2025 Age: From 3 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Administrator Titha Bates greeted me and walked with me to the classroom. Takima Hoy- Hines, Lead Teacher, assisted me with the visit. Your program currently operates with a Three-Star license effective February 7, 2018, The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of October 30, 2025. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in group time, learning activities with pumpkins and dress up activities, transitions and personal care routines and outdoor activities. The caregivers were interacting and meeting the developmental needs for each of the children. The last fire inspection was completed August 16, 2024. A sanitation inspection was completed on October 23, 2025, and was given a provisional. Two violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 08/16/2024. 10A NCAC 09 .0304(a) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). Lead testing has not been completed. 10A NCAC 09 .0601(f) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. We discussed: - Last lead test was completed December 4, 2020. A lead test must be completed within seven days of the inspection. https://www.cleanwaterforuskids.org/en/carolina/ - The last fire inspection was completed August 16, 2024. A fire inspection must be completed annually. I emailed the necessary form needed during our visit today. - A violation was not cited during the visit for staff/child ratios, however there are two separate rooms. I reminded you to always maintain staff/child ratios and supervision if using both spaces. - Ms. Hoy-Hines stated the program operates four days a week. - I reminded you if a child wants to sleep during the day a space with resting materials must be provided. - I left information with you today to assist you with your choices when deciding your QRIS Pathways. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 17 Completed Date: 10/30/2025 Age: From 3 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Administrator Titha Bates greeted me and walked with me to the classroom. Takima Hoy- Hines, Lead Teacher, assisted me with the visit. Your program currently operates with a Three-Star license effective February 7, 2018, The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of October 30, 2025. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in group time, learning activities with pumpkins and dress up activities, transitions and personal care routines and outdoor activities. The caregivers were interacting and meeting the developmental needs for each of the children. The last fire inspection was completed August 16, 2024. A sanitation inspection was completed on October 23, 2025, and was given a provisional. Two violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 08/16/2024. 10A NCAC 09 .0304(a) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). Lead testing has not been completed. 10A NCAC 09 .0601(f) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. We discussed: - Last lead test was completed December 4, 2020. A lead test must be completed within seven days of the inspection. https://www.cleanwaterforuskids.org/en/carolina/ - The last fire inspection was completed August 16, 2024. A fire inspection must be completed annually. I emailed the necessary form needed during our visit today. - A violation was not cited during the visit for staff/child ratios, however there are two separate rooms. I reminded you to always maintain staff/child ratios and supervision if using both spaces. - Ms. Hoy-Hines stated the program operates four days a week. - I reminded you if a child wants to sleep during the day a space with resting materials must be provided. - I left information with you today to assist you with your choices when deciding your QRIS Pathways. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 14 Completed Date: 1/28/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:10 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance of child care rules. This facility has an 18-month compliance history of 99%. The last annual compliance visit was conducted on 2/22/24. A checklist was used to note the requirements I monitored today. Upon arrival, I was greeted by Mrs. Hoy-Hines, Lead Teacher, Mrs. Goins, Teacher. There were 14 children present, ages 3-5 years old. Children were engaged in small group activity directed by the teacher assistant and free choice activities. Both teachers were observed helping children with transitions, monitoring children in the restroom, and re-directing children as needed, interactions observed were positive and caring. The facility received a sanitation inspection on 12/5/24 receiving a “Superior” classification. Fire drills, shelter-in-place drills, and playground inspections were documented and current. I checked the NC Secretary of State Website on today for The College Preparatory and Leadership Academy of High Point. The status is current and active. There were two items of non-compliance observed during my visit today, the corresponding violations were cited. Violation Number Comment Rule 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not reviewed annually or when information in the plan changed to ensure all information was current. .0607(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Three staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 5 years of the last completed date. .1103(b) Childcare programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before February 11, 2025. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: sharon.y.williams@dhhs.nc.gov Today we discussed the Emergency Preparedness and Response Plan and your Ready to Go File. Your Ready to Go File was in a clear backpack with current information on the children enrolled. May sure EPR Plan is current on the North Carolina Risk Management Portal. The website for the EPR Plans is North Carolina Risk Management Portal https://rmp.nc.gov/portal/portal.aspx#. Recognizing and Responding to Suspicions of Child Maltreatment Training should be completed on https://www.preventchildabusenc.org/online-trainings/. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: A ROYAL START Facility ID: 41002295 Consultant: CHERISSA ALSTON Operation Type: Center Case Number: Visit Date: 2/22/2024 Number Present: 16 Completed Date: 2/22/2024 Age: From 3 To 5 Total Minutes: 75 Time In: 09:15 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance of child care rules. This facility has an 18-month compliance history of 96%. The last annual compliance visit was conducted on 3/8/23. Upon arrival, I was greeted by Mrs. Hoy-Hines, Lead Teacher, Mrs. Goins, Teacher. There were 16 children present, ages 3-5 years old. Children were engaged in a large group activity about dinosaurs, and they also played in centers. Both teachers were observed helping children with transitions, monitoring children in the restroom, and re-directing children as needed, interactions observed were positive and caring. The facility received a sanitation inspection on 12/6/23 receiving a “Superior” classification. Indoor and outdoor areas, program requirements and staff files were monitored. Fire drills and playground inspections were monitored, playground inspections were not kept up to date. There was a record of children being signed in however children were not signed out each day. Required documents were posted. There were two items of non-compliance observed during my visit today, the corresponding violations were cited. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were no records of the children's departure times. 10A NCAC 09 .0302(d)(4) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not documented. .0605(q) Violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 3/7/24, describing how and when the violation(s) were corrected and how compliance will be maintained in the future. Please remember your letter should include facility name, facility ID#, and original signature. Fire drills and emergency drills were documented and current but they were not on the correct form. I sent you the revised form and asked you to transfer the drills onto the form. Please keep the old form stapled to the new form. I monitored on-going training requirements today. As a reminder, Mrs. Bates and Mrs. Goins will need to complete health and safety trainings by June 2024 to meet the five year requirement. Mrs. Hoy-Hines is enrolled in early childhood education courses that will meet the on-going training requirements for this year. She has already completed the health and safety trainings in 2021. Thank you for your time today, should have any questions or concerns please feel free to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.