NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/11/2025 Number Present: 65 Completed Date: 2/11/2025 Age: From 0 To 4 Total Minutes: 249 Time In: 09:06 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Mrs. Alexa Jackson, Director. I shared the reason for the visit and you Ms. Jackson, Mr. Roberts and Ms. Carone were able to assist me. Ms. Carone accompanied me throughout the walk-through of the facility and the outdoor learning environments. I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. Permit Information: The program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with the following restrictions in compliance: - 1st shift - meets enhanced ratios - meets enhanced space Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 1/27/25. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 10/24/24. The program received six (6) demerits and received a superior classification. The last playground inspection was completed on 2/3/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, sensory play, literacy activities, free play, diapering and handwashing routines, art activities, and gross motor movement activities. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, it was reported that it is currently not being used for anything. Please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or from the public, need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, and materials in good repair. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Program Records: The last fire drill was conducted on 1/16/25 and the last emergency drill was conducted on 1/8/25. The EPR plan was reviewed and updated on 12/13/24. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review, and two (2) existing staff files. Please refer to the staff/training worksheet for an overview of which files were monitored. One (1) file had an emergency information form that was not updated annually. Please have the same staff member complete their required on-going training hours on or before 4/3/25. Children’s Records: Nine (9) children’s files were reviewed, and all items were in compliance. Medication: Reported medication was monitored and in compliance. Please ensure to have a copy of the medical action plan both in the child’s file and with the emergency medication in the child’s classroom. As a reminder, medication permission forms need to also be attached to the medical action plan. Nutrition: The facility was in compliance with child care meal pattern requirements. In space #6, I observed a teacher's "sports" beverage on top of the children’s cubbies. Weapons: It was reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. It was reported that an additional bus will be added in the summer. We reviewed to ensure all transportation requirements are also met with the second vehicle. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) file had an emergency information form that was not updated annually. .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #6, I observed a teacher "sports" beverage on top of the children’s cubbies. .0901(i) Corrective Action Plan - Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 2/25/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email your compliance letter to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-seven percent (77%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. As of today, your facility has completed all sections. Technical Assistance: Space #9 had an art shelf that was turned around, it was reported that due to children with different needs some of the art supplies have been misused such as glue, scissors and paint. I observed coloring pages, yellow paper, crayons and markers propped on top of the shelf accessible to the other children. I reviewed that you can other materials such as stencils, colored pencils, stamps, ink pads and other types of paper to still supply art materials to all children. Space #11 was previously not being used, it has now been converted into an indoor gross motor space for children. We reviewed to ensure that all required postings are also in this space including ratio chart, emergency numbers and first aid poster. Resources and Reminders: Please reach out to your Child Care Health Consultants for more information regarding trainings/resources for the topic, “Autism in Early Childcare”. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Carone and your team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 67 Completed Date: 1/15/2025 Age: From 0 To 12 Total Minutes: 75 Time In: 02:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. Ms. Jordan Carone, Curriculum and Development Specialist and Ms. Alexa Jackson also greeted me upon arrival. I shared the reason for the visit and Ms. Carone accompanied me during the walkthrough of the facility. All required postings were posted. I monitored the following items all of which were in compliance: - supervision, - staff/child ratios - adequate/approved space - permit restrictions Indoor Learning Environments: The children were observed participating in individual care routines, free play, bathroom and handwashing transitions, literacy activities, outdoor play and afternoon snack. Teachers were engaged with the children and appropriate language and interactions were observed. Outdoor Learning Environments: I monitored the outdoor environments; I shared with you to ensure that staff notify you if any items are broken or need replacement. I observed a small grey storage bin with the door out of place, this was corrected during the visit. The observed violation was corrected during the visit; therefore, no further action is required. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. I observed a small grey storage bin with the door out of place, this was corrected during the visit. G.S. 110-91(6); .0601(b) Compliance History: The program’s compliance history was seventy-four percent (74%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: During the visit I answered your questions regarding on-going training hours. We discussed the following regarding college coursework: - 1 (one) semester hour equals 16 (sixteen) ongoing training hours. Example: 3 (three) semester hours is equivalent to forty-eight (48) ongoing training hours - College courses need to be from a regionally accredited college or university - Only half of the required hours can carry over to the next year. Example: Staff member “A” only needs 8 (eight) training hours and completed a 3 (three) semester college course and earned 48 (forty-eight) hours, only four (4) hours of the required eight (8) can carry over. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violation with you, Ms. Carone and your team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 67 Completed Date: 1/15/2025 Age: From 0 To 12 Total Minutes: 75 Time In: 02:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. Ms. Jordan Carone, Curriculum and Development Specialist and Ms. Alexa Jackson also greeted me upon arrival. I shared the reason for the visit and Ms. Carone accompanied me during the walkthrough of the facility. All required postings were posted. I monitored the following items all of which were in compliance: - supervision, - staff/child ratios - adequate/approved space - permit restrictions Indoor Learning Environments: The children were observed participating in individual care routines, free play, bathroom and handwashing transitions, literacy activities, outdoor play and afternoon snack. Teachers were engaged with the children and appropriate language and interactions were observed. Outdoor Learning Environments: I monitored the outdoor environments; I shared with you to ensure that staff notify you if any items are broken or need replacement. I observed a small grey storage bin with the door out of place, this was corrected during the visit. The observed violation was corrected during the visit; therefore, no further action is required. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. I observed a small grey storage bin with the door out of place, this was corrected during the visit. G.S. 110-91(6); .0601(b) Compliance History: The program’s compliance history was seventy-four percent (74%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: During the visit I answered your questions regarding on-going training hours. We discussed the following regarding college coursework: - 1 (one) semester hour equals 16 (sixteen) ongoing training hours. Example: 3 (three) semester hours is equivalent to forty-eight (48) ongoing training hours - College courses need to be from a regionally accredited college or university - Only half of the required hours can carry over to the next year. Example: Staff member “A” only needs 8 (eight) training hours and completed a 3 (three) semester college course and earned 48 (forty-eight) hours, only four (4) hours of the required eight (8) can carry over. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violation with you, Ms. Carone and your team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/5/2024 Number Present: 56 Completed Date: 12/5/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Ms. Jordan Carone, Curriculum and Development Specialist I shared the reason for the visit you accompanied me during the walkthrough of the facility. I monitored the following items: supervision, staff/child ratios, adequate/approved space, and permit restrictions all of which were in compliance. All required postings were posted. Indoor Learning Environments: The children were observed participating in individual care routines, transitions, handwashing, free play, group time, and a theatre extracurricular. In space #3, the key to the closet door was found on the floor by Ms. Carone, the key was being held together by two (2) paperclips. I observed the closet contents, and no hazardous items were found. We reviewed to find an appropriate key ring to hang the key. I observed the back door with green paint on the sides, I reviewed with staff to ensure that doors are clean. In the bathroom between space #3 and #4, I observed a potty seat that was overturned on the toilet seat, we reviewed that the seat needs to be stored and cleaned properly after use. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located, this was corrected during the visit. We also reviewed that the children’s sink by the teacher area needed cleaning along with the walls, I observed a blue residue. In space #6, I observed children participating in free play, while in the classroom children were observed throwing toys/materials, children hitting each other and teachers re-directing. The children had toys on the floor, and I observed many shelves empty. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. A shelf with materials in the library center was turned where children cannot access the materials. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. I observed the wall behind the overturned shelf in need of repair, there were several areas where paint was chipped. The black table in the dramatic center was observed with a loose leg. Overall, I was unable to finish the conversation with teachers about materials, shelves being turned, walls and furniture in need of repair due to children needing teacher assistance. I reviewed these items in detail with you, Ms. Carone. This space has been cited before for lack of materials, I suggest finding supports for your staff in creating meaningful and engaging learning centers to help aid with the behaviors observed and for children to have learning opportunities while in free play. While walking in the hallway, I overhead a loud, “Stop” from space #6, I observed through the window and saw a teacher go up to a child and place them in their lap and began talking to the child. I shared that staff should be equipped with appropriate redirection and language vs. yelling “No, Stop, Don’t”. We reviewed to reach out to CCRI for training opportunities with classroom arrangement, discipline, interactions and activity planning. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. This is a repeat violation. 10A NCAC 09 .0509(2) 486 For children under three years of age, materials were not kept in a space with related equipment and materials. Materials from all learning centers were scattered on the floor throughout the classroom causing potential tripping hazards. .0510(e)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. This is a repeat violation. .0510(e)(3) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #4, the children’s sink by the teacher area needed cleaning. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3, I observed the back door with green paint on the sides. In space #4, the wall by the children’s sink had blue residue. In space #6, I observed the wall behind the overturned shelf with several areas where paint was chipped. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space #6, the black table in the dramatic center was observed with a loose leg. This is a repeat violation. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located below five feet. This is a repeat violation. .2820(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/19/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-four percent (74%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: Potty chairs differ from potty seats, please remember that if your facility decides to use potty chairs that capture waste, that you need a utility sink or spray rinse toilet. Exit Conference: A follow-up visit will be conducted in the future. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Carone. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/5/2024 Number Present: 56 Completed Date: 12/5/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Ms. Jordan Carone, Curriculum and Development Specialist I shared the reason for the visit you accompanied me during the walkthrough of the facility. I monitored the following items: supervision, staff/child ratios, adequate/approved space, and permit restrictions all of which were in compliance. All required postings were posted. Indoor Learning Environments: The children were observed participating in individual care routines, transitions, handwashing, free play, group time, and a theatre extracurricular. In space #3, the key to the closet door was found on the floor by Ms. Carone, the key was being held together by two (2) paperclips. I observed the closet contents, and no hazardous items were found. We reviewed to find an appropriate key ring to hang the key. I observed the back door with green paint on the sides, I reviewed with staff to ensure that doors are clean. In the bathroom between space #3 and #4, I observed a potty seat that was overturned on the toilet seat, we reviewed that the seat needs to be stored and cleaned properly after use. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located, this was corrected during the visit. We also reviewed that the children’s sink by the teacher area needed cleaning along with the walls, I observed a blue residue. In space #6, I observed children participating in free play, while in the classroom children were observed throwing toys/materials, children hitting each other and teachers re-directing. The children had toys on the floor, and I observed many shelves empty. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. A shelf with materials in the library center was turned where children cannot access the materials. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. I observed the wall behind the overturned shelf in need of repair, there were several areas where paint was chipped. The black table in the dramatic center was observed with a loose leg. Overall, I was unable to finish the conversation with teachers about materials, shelves being turned, walls and furniture in need of repair due to children needing teacher assistance. I reviewed these items in detail with you, Ms. Carone. This space has been cited before for lack of materials, I suggest finding supports for your staff in creating meaningful and engaging learning centers to help aid with the behaviors observed and for children to have learning opportunities while in free play. While walking in the hallway, I overhead a loud, “Stop” from space #6, I observed through the window and saw a teacher go up to a child and place them in their lap and began talking to the child. I shared that staff should be equipped with appropriate redirection and language vs. yelling “No, Stop, Don’t”. We reviewed to reach out to CCRI for training opportunities with classroom arrangement, discipline, interactions and activity planning. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. This is a repeat violation. 10A NCAC 09 .0509(2) 486 For children under three years of age, materials were not kept in a space with related equipment and materials. Materials from all learning centers were scattered on the floor throughout the classroom causing potential tripping hazards. .0510(e)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. This is a repeat violation. .0510(e)(3) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #4, the children’s sink by the teacher area needed cleaning. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3, I observed the back door with green paint on the sides. In space #4, the wall by the children’s sink had blue residue. In space #6, I observed the wall behind the overturned shelf with several areas where paint was chipped. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space #6, the black table in the dramatic center was observed with a loose leg. This is a repeat violation. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located below five feet. This is a repeat violation. .2820(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/19/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-four percent (74%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: Potty chairs differ from potty seats, please remember that if your facility decides to use potty chairs that capture waste, that you need a utility sink or spray rinse toilet. Exit Conference: A follow-up visit will be conducted in the future. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Carone. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/5/2024 Number Present: 56 Completed Date: 12/5/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Ms. Jordan Carone, Curriculum and Development Specialist I shared the reason for the visit you accompanied me during the walkthrough of the facility. I monitored the following items: supervision, staff/child ratios, adequate/approved space, and permit restrictions all of which were in compliance. All required postings were posted. Indoor Learning Environments: The children were observed participating in individual care routines, transitions, handwashing, free play, group time, and a theatre extracurricular. In space #3, the key to the closet door was found on the floor by Ms. Carone, the key was being held together by two (2) paperclips. I observed the closet contents, and no hazardous items were found. We reviewed to find an appropriate key ring to hang the key. I observed the back door with green paint on the sides, I reviewed with staff to ensure that doors are clean. In the bathroom between space #3 and #4, I observed a potty seat that was overturned on the toilet seat, we reviewed that the seat needs to be stored and cleaned properly after use. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located, this was corrected during the visit. We also reviewed that the children’s sink by the teacher area needed cleaning along with the walls, I observed a blue residue. In space #6, I observed children participating in free play, while in the classroom children were observed throwing toys/materials, children hitting each other and teachers re-directing. The children had toys on the floor, and I observed many shelves empty. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. A shelf with materials in the library center was turned where children cannot access the materials. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. I observed the wall behind the overturned shelf in need of repair, there were several areas where paint was chipped. The black table in the dramatic center was observed with a loose leg. Overall, I was unable to finish the conversation with teachers about materials, shelves being turned, walls and furniture in need of repair due to children needing teacher assistance. I reviewed these items in detail with you, Ms. Carone. This space has been cited before for lack of materials, I suggest finding supports for your staff in creating meaningful and engaging learning centers to help aid with the behaviors observed and for children to have learning opportunities while in free play. While walking in the hallway, I overhead a loud, “Stop” from space #6, I observed through the window and saw a teacher go up to a child and place them in their lap and began talking to the child. I shared that staff should be equipped with appropriate redirection and language vs. yelling “No, Stop, Don’t”. We reviewed to reach out to CCRI for training opportunities with classroom arrangement, discipline, interactions and activity planning. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. The following learning centers had little to no items: Language/Literacy, Manipulatives, Blocks and Dramatic/Creative Play. This is a repeat violation. 10A NCAC 09 .0509(2) 486 For children under three years of age, materials were not kept in a space with related equipment and materials. Materials from all learning centers were scattered on the floor throughout the classroom causing potential tripping hazards. .0510(e)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. I observed 4-5 books on a different shelf in the learning center, this classroom has eleven (11) children enrolled. This is a repeat violation. .0510(e)(3) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #4, the children’s sink by the teacher area needed cleaning. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3, I observed the back door with green paint on the sides. In space #4, the wall by the children’s sink had blue residue. In space #6, I observed the wall behind the overturned shelf with several areas where paint was chipped. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space #6, the black table in the dramatic center was observed with a loose leg. This is a repeat violation. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed the key to the closet inside of the lock, we reviewed that this is would be considered unlocked and that the key needs to be separate from the lock, I observed the contents inside and staff’s personal items were located below five feet. This is a repeat violation. .2820(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/19/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-four percent (74%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: Potty chairs differ from potty seats, please remember that if your facility decides to use potty chairs that capture waste, that you need a utility sink or spray rinse toilet. Exit Conference: A follow-up visit will be conducted in the future. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Carone. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 10/24/2024 Number Present: 57 Completed Date: 10/24/2024 Age: From 0 To 5 Total Minutes: 96 Time In: 09:29 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit follow-up is to monitor applicable child care rules and regulations. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. I shared the reason for the visit. Ms. Jordan Carone, Curriculum and Development Specialist accompanied me during the walkthrough of the facility. I monitored the following items: supervision, staff/child ratios, adequate/approved space, and permit restrictions all of which were in compliance. Indoor Learning Environments: The children were observed participating in free play, outdoor play, enrichment activities, and transitions. I observed appropriate interactions, the teachers were engaged with the children and providing adequate supervision. During the walkthrough, I observed space #4 with an unlocked closet. The staff members’ personal belongings were inside below five feet. This was corrected during the visit. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed teacher's personal belongings with hazardous materials below five feet and not behind locked key. .2820(b) The violation cited during the visit was corrected during the visit, therefore no further action is required. Compliance History: The program’s compliance history was seventy-two percent (72%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Technical Assistance: Please continue to provide multiples of children’s materials in classrooms so that children who are interested in playing with the same items have an opportunity to play simultaneously in activity centers. For the toddlers, please encourage staff to help with clean-up before transitions to prevent any injury’s of children or adults stepping on materials. Another example I shared was that if children are coming in from outside they will need to head straight over to wash their hands and they may go directly to the materials left on the floor instead. Exit Conference: A follow-up visit will be conducted in the future. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Carone. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0509 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 53 Completed Date: 9/12/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 09:45 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. I shared the reason for the visit. Ms. Jordan Carone, Curriculum Coordinator assisted me with today’s visit. Director, Ms. Alexa Jackson joined us towards the end of the visit. Permit Information: Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the four (4) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833 and listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/16/24. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 5/8/24. The program received fifteen (15) demerits and received a superior classification. The last playground inspection was completed on 9/4/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual routines, transitions, free play, outdoor play, art activities, handwashing routines and lunch. It was reported that space #5 is still a tutoring classroom however the need for tutoring has diminished and that the owner is possibly planning on make changes to the purpose of the space. We reviewed to please remember that this room is licensed by DCDEE and will still be monitored during visits. We reviewed that the facility would continue to treat all tutors as staff of Wonder Academy including them obtaining a criminal background letter from DCDEE; all tutored children whether enrolled for care at Wonder Academy or not (public) need to have a file as a Wonder Academy enrolled child. I monitored the space for space capacity, ratio, and materials in good repair. There were no children present during the walkthrough. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play Please have enough materials where at least three (3) children can play simultaneously and have at least three (3) activity choices in each learning center. In space #10, I observed an energy canned beverage for a staff member, the drink was removed, and this was corrected during the visit. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”, this was reviewed, and this was corrected during the visit. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 8/5/24 and the last emergency drill was conducted on 7/8/24. Staff Records: There were six (6) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements, this facility only provides morning and afternoon snacks. Medication: All reported medication was monitored, I observed an expired topical ointment in space #6, this was removed and corrected during the visit. Transportation: One (1) vehicle was monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play 10A NCAC 09 .0509(2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. I observed an expired topical ointment in space #6. 10A NCAC 09 .0803(1)(a & b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #10, I observed an energy canned beverage that belonged to a staff member. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 9/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy percent (70%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Technical Assistance: I answered staff’s questions during the walkthrough regarding materials, interactions, and suggestions for quality experiences. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has completed the lead in the water testing section. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 53 Completed Date: 9/12/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 09:45 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. I shared the reason for the visit. Ms. Jordan Carone, Curriculum Coordinator assisted me with today’s visit. Director, Ms. Alexa Jackson joined us towards the end of the visit. Permit Information: Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the four (4) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833 and listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/16/24. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 5/8/24. The program received fifteen (15) demerits and received a superior classification. The last playground inspection was completed on 9/4/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual routines, transitions, free play, outdoor play, art activities, handwashing routines and lunch. It was reported that space #5 is still a tutoring classroom however the need for tutoring has diminished and that the owner is possibly planning on make changes to the purpose of the space. We reviewed to please remember that this room is licensed by DCDEE and will still be monitored during visits. We reviewed that the facility would continue to treat all tutors as staff of Wonder Academy including them obtaining a criminal background letter from DCDEE; all tutored children whether enrolled for care at Wonder Academy or not (public) need to have a file as a Wonder Academy enrolled child. I monitored the space for space capacity, ratio, and materials in good repair. There were no children present during the walkthrough. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play Please have enough materials where at least three (3) children can play simultaneously and have at least three (3) activity choices in each learning center. In space #10, I observed an energy canned beverage for a staff member, the drink was removed, and this was corrected during the visit. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”, this was reviewed, and this was corrected during the visit. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 8/5/24 and the last emergency drill was conducted on 7/8/24. Staff Records: There were six (6) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements, this facility only provides morning and afternoon snacks. Medication: All reported medication was monitored, I observed an expired topical ointment in space #6, this was removed and corrected during the visit. Transportation: One (1) vehicle was monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play 10A NCAC 09 .0509(2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. I observed an expired topical ointment in space #6. 10A NCAC 09 .0803(1)(a & b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #10, I observed an energy canned beverage that belonged to a staff member. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 9/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy percent (70%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Technical Assistance: I answered staff’s questions during the walkthrough regarding materials, interactions, and suggestions for quality experiences. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has completed the lead in the water testing section. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 53 Completed Date: 9/12/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 09:45 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Mr. Adrian Roberts, Co-Director. I shared the reason for the visit. Ms. Jordan Carone, Curriculum Coordinator assisted me with today’s visit. Director, Ms. Alexa Jackson joined us towards the end of the visit. Permit Information: Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the four (4) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833 and listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/16/24. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 5/8/24. The program received fifteen (15) demerits and received a superior classification. The last playground inspection was completed on 9/4/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual routines, transitions, free play, outdoor play, art activities, handwashing routines and lunch. It was reported that space #5 is still a tutoring classroom however the need for tutoring has diminished and that the owner is possibly planning on make changes to the purpose of the space. We reviewed to please remember that this room is licensed by DCDEE and will still be monitored during visits. We reviewed that the facility would continue to treat all tutors as staff of Wonder Academy including them obtaining a criminal background letter from DCDEE; all tutored children whether enrolled for care at Wonder Academy or not (public) need to have a file as a Wonder Academy enrolled child. I monitored the space for space capacity, ratio, and materials in good repair. There were no children present during the walkthrough. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play Please have enough materials where at least three (3) children can play simultaneously and have at least three (3) activity choices in each learning center. In space #10, I observed an energy canned beverage for a staff member, the drink was removed, and this was corrected during the visit. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”, this was reviewed, and this was corrected during the visit. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 8/5/24 and the last emergency drill was conducted on 7/8/24. Staff Records: There were six (6) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements, this facility only provides morning and afternoon snacks. Medication: All reported medication was monitored, I observed an expired topical ointment in space #6, this was removed and corrected during the visit. Transportation: One (1) vehicle was monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In space #6, I observed the following learning areas with little to no activities and not enough materials present enough for children to engage in play simultaneously: - Library - Cozy - Dramatic play 10A NCAC 09 .0509(2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #12, I observed a soap bottle with a warning label of “Keep out of reach of children”. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. I observed an expired topical ointment in space #6. 10A NCAC 09 .0803(1)(a & b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #10, I observed an energy canned beverage that belonged to a staff member. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 9/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy percent (70%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Technical Assistance: I answered staff’s questions during the walkthrough regarding materials, interactions, and suggestions for quality experiences. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has completed the lead in the water testing section. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 60 Completed Date: 2/13/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:40 PM Time Out: 05:40 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Alexa Jackson, director. I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, adequate approved spaces, permit restrictions, staff/child ratio, staff/children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. The Child Care Center Item Number Listing was used as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. Ownership: The facility’s corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active. Inspections: The program's last fire inspection on file with DCDEE was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. I did not receive a fire inspection report for 2023. It was reported that the facility obtained a failed fire inspection on 2/6/24, the re-inspection is on 2/16/24 at 3pm, please forward me a copy of the approved fire inspection within seven (7) days of completion. The program's recent sanitation inspection on file with DCDEE was conducted on 11/6/23. The program received thirteen (13) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, diapering routines, large group activities, singing and movement activities, and outdoor play. I observed teachers being attentive to children and using developmentally appropriate language. I shared these observations with you, Ms. Jackson, to accolade the improvement of staff to child interactions including positive redirection that I observed in space #7. During review of files in the afternoon, I overheard a child in space #10 who was threatened by the teacher; the teacher stated to the child not listening that they would not be apart of the party several times then I heard other children began reciting the phrase again. This was addressed during the visit. Please review the current catalog at CCRI to enroll staff in trainings that will equip them with tools to use when addressing social-emotional skills in the classroom. There are options to review including training courses titled: Positive Guidance, Creative Discipline, Behavior Intervention Strategies etc. In addition, I recommend monitoring classroom language and interactions regularly to ensure that all staff are following the discipline policy as required. Space #5 is still licensed by DCDEE and has been converted into a tutoring space, please remember that as discussed, you will need to treat all tutors as staff of Wonder Academy we reviewed these requirements over the phone and that all tutored children whether enrolled or public need to have a file as Wonder Academy enrolled children. I monitored the space for space capacity, ratio, materials in good repair, staff files to have a CBC letter and a random selection of children’s files. There were no children present during the walkthrough. Outdoor Learning Environment: The outdoor learning environments were monitored, on the school-age playground there were several areas with standing water, it was reported that a work order has been submitted to fill the areas with more dirt. Please ensure to address and continue to monitor potential areas that could create large tripping hazards and standing water. I observed a cup on the ground and a basketball that had shreds of materials coming off from all sides. Program Records: The last fire drill was conducted on 2/7/24 and the last emergency drill was conducted on 12/14/23. The EPR plan was reviewed and updated on 12/15/23. Staff Records: The staff-training worksheet was not completed prior to the visit. It was reported that all staff files are available digitally now. I asked you, Ms. Jackson, to complete the staff and training worksheet for all staff and that I could either view the files I select either digitally or if you wanted to print them out. There were eight (8) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet for an overview of which files were monitored. Ong-going training needs to be documented on the on-going training log this includes all staff who are also completing course work through an institution. Please have certificates and unofficial transcripts attached to the log to verify completion and hours obtained. Children’s Records: Ten (10) children’s files were reviewed, I observed many items being updated as changes occur and when asked for the initial documents it was reported that to find them it would take a lengthy process due to files being scanned over to be digital. I asked if all first day items were received as required for all children and it was reported that families are given up until three (3) days before the child’s scheduled start date for enrollment, to get all paperwork requirements submitted including medical and immunizations. If items are not received, it was reported that children do not begin enrollment until all is completed as required. Overall, as your facility continues to use digital files for staff and children, please ensure that you are completing staff and training worksheets as required, these have to be completed any time you have a new hire and when updates are needed. I suggest having a master copy and updating the file as needed. DCDEE needs to have access to all files in order to monitor for compliance. Medication: Medication was monitored and I observed in space #3 a topical ointment with no permission form, this was corrected during the visit. Nutrition: The facility was in compliance with child care meal pattern requirements. Weapons: You reported that the facility was in compliance with child care requirements regarding firearms. Transportation: One (1) bus was monitored, all requirements were in compliance. Fourteen (14) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most current fire inspection completed failed on 2/6/24, the previous fire inspection was completed on a copy was not sent after completion. 10A NCAC 09 .0304(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Space #6 did not have at least four (4) activity centers identified with sufficient materials to provide a variety of play experiences for children. 10A NCAC 09 .0509(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #6, I observed two (2) books for a classroom of nine (9) children. .0510(e)(3) 721 All equipment and furnishings were not in good repair. In space #3 I observed a blue couch with rips and tears. In space #6 I observed a carpet with a corner significantly raised that could cause a tripping hazard. In the outdoor learning environment, I observed a basketball that needed to be replaced. This is a repeat violation. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in several areas on the playground for school-age children. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed a topical ointment without a permission form. This is a repeat violation. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8 where children under 3 years of age were present, I observed a plastic bag covering a toilet. This is a repeat violation. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. R.W completed the health questionnaire after the first day of employment. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. I.G completed the emergency information form after the first day of employment. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not on file for D.R. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Completion of CPR was not on file for D.R. .1102(d) 1054 Documentation of staff's on-going training was not on file and/or was not current . M.K did not have on-going training recorded and not on file. 10A NCAC 09 .1106(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children's photographs were missing from the emergency and identifying information for transportation. 10A NCAC 09 .1003(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #10 I overheard a teacher threaten a child that they would be excluded from the class party several times. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 2/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. The following items must be addressed: - the name of your facility - the facility ID number - the date the visit made - the date you are submitting the letter - citing each violation number - describing when AND how each violation was corrected AND how you will prevent the reoccurrence of each violation - close with your signature The program’s compliance history was eighty percent (80%) prior to today’s visit. Rated License: Information has been shared with you that this facility is in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. More information will be shared with you as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Your facility has temper resistant outlets therefore no covers are required however, if you notice that after wear and daily use the temper resistant film is no longer covering the outlet please use the outlet covers. Resources and Reminders: A new summary of the law was posted on our website, please ensure to use the most recent copy dated 1/2024. Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Union County Providers Only - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/4/2023 Number Present: 101 Completed Date: 8/4/2023 Age: From 0 To 11 Total Minutes: 335 Time In: 11:00 AM Time Out: 04:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow-up on a routine unannounced visit conducted on 8/1/23 due to violations being cited around discipline and criminal background checks not being completed. In addition, I was also unable to review staff records at the routine unannounced visit. Today I monitored staff records for new staff. Upon arrival I was greeted by Ms. Alexa Jackson, Director I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. I monitored the following items today: supervision, staff/child ratios, adequate approved space, permit restrictions, discipline, CBC letters and new staff files. Observations: On my walkthrough today I observed supervision, staff/child ratios, adequate approved space, and permit restrictions in compliance. Children were observed participating in individual care routines, lunch time, transitions, and nap/quiet time. There were one hundred and one (101) children present during today’s walkthrough. I completed the walkthrough alone during today’s visit. Today’s walkthrough was very chaotic, many children in space #1 were unhappy and crying for long periods of time. I shared with the teachers to use language and interact with the children who are unhappy if they attending to diaper changes/feedings. In addition, I shared with the teachers that children who are crying and screaming need to be attended to as soon as possible. In this space I observed an infant falling asleep on a seating device and the teacher walked over to wake him up harshly. When I asked her what the child needed, she stated he needed bottle. I explained to the teacher that when children fall asleep in devices that they should not be waken up harshly and to use gentle holding when picking them up. I observed the toddlers eating their lunch and the preschool children transitioning from lunch to nap/quiet time. In space #7 I walked into children hitting each other, walking and running around with their blankets, and a child eating another child’s food. The teacher stated that she has asked for help, but that they were shorted staff today. I shared with the teacher to focus on the transition to nap and the needs of the children first, then to complete the sweeping. She stated that one child has allergies and gets into things and that, that’s why she was focusing on the sweeping. I told her that I would inform you Ms. Jackson of the challenges she was having with the transition and how overwhelmed she was. When informed of this, you Ms. Jackson also shared that you were short staffed, and nobody was available. I completed the walkthrough to the school-age spaces, and nobody assisted the teacher in space #7. In space #8, I observed the preschool aged children walking around the classroom while eating and transitions taking place. I asked the teachers how the day was going, and they said it was a stressful day as they were short staffed and had children with challenging behaviors who needed more one-on-one support. I shared with the teachers to ensure children are safely completing their lunch and completing handwashing and restroom routines. In the school-age spaces, I walked in space #11 observing a child walking around with their lunch bag and talking back to one of the teachers. The teacher was trying to take the bag of food when I asked the teachers if he had eaten already, in which they said yes. The child immediately said they wanted to eat their food. I asked the child to pick a table and a chair to eat their food, the child found a space where they could eat the items of food in their lunch bag. Staff Files: Today it was reported that fingerprints were submitted on 8/1/23 for J.C. The staff-training worksheet was not completed during the visit. I completed the staff and training worksheet for the administrator during today’s visit. Today I discussed the importance of updating this document as needed and every time a new employee is hired. Please ensure in the future to have this document completed and ready for review by DCDEE. There were six (6) new staff files to review today. Staff documents were printed and paperclipped together for review today. Medical documents were not separated for all staff; we reviewed this requirement. The medical report for S.T was completed after employment; this needs to be completed on or before the first day of employment and cannot be older than (twelve) 12 months. Medical reports need to be completed on the required DCDEE form, please ensure to have all new staff complete this requirement with the form found on the documents/forms tab on our website. L.S and A.A did not have this completed on the required form. J.C did not have a medical report on file. A TB test/screening form was completed after the first date of employment for S.T and A.A, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on or before the first day of employment. The health questionnaire was completed after employment for S.T and O.M, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on the first day of employment. J.C did not have a health questionnaire on file and available for review. Applications were not made available for review for all new staff. You shared with me that in your online system you can see when the application was completed but the actual application wasn’t available. We reviewed this requirement. Orientation for the 1st two (2) weeks was not completed for L.S and O.M. We reviewed to have staff complete at least six (6) hours of orientation within the 1st two (2) weeks of employment and to document this accurately on the orientation form. Orientation for the 1st six (6) weeks of employment was not completed for L.S. I observed orientation topics for the 1st two (2) weeks and the 1st six (6) weeks being completed all on one (1) day or S.T. The orientation form was not completed accurately and did not have all of the required information and signatures. We reviewed how to complete this form and how to document orientation accurately. Operational, personnel, and aquatic policies were not reviewed on the first day of employment with A.A, we reviewed this requirement. Today we discussed the importance of having all on-going training hours recorded beginning the date of employment at your facility and not any training that the employee has taken before being employed at your facility. Please ensure to have all competed on-going training certificates attached to the on-going training log for all staff. We reviewed the requirements for the health and safety trainings. These are to be completed within the first year of employment at your facility, then every five (5) years after. Please note that the Recognizing and Responding training is also part of this series of trainings and you cannot accept completed trainings for this course or the health and safety topics, that were completed prior to the employee’s first day of employment at your facility. We reviewed that these trainings are no longer on prosolutions and can be completed on Moodle for free, the website for these trainings is listed here: https://www.dcdee.moodle.nc.gov/. Once these trainings are complete, please have each staff member have their certificates attached for review. Ten (10) Violations were observed: Violation Number Comment Rule 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. The aquatic policy was reviewed with AA after the first day of employment. 10A NCAC 09 .1403(h)(1-3) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. I observed and heard infants in space #1 unhappy and crying for long periods of time. .0511(b)(1) 1030 Application for employment and date of birth was not on file for all staff. Applications were not on file for all new staff files. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for ST was completed after employment. LS and AA did not complete their medical report on the required document provided by DCDEE. JC did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. ST and AA completed a TB Test/Screening after their first day of employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was completed after employment for ST and OM. JC did not have a health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for the first six (6) weeks of employment was not completed for LS. I observed orientation topics for the first two (2) weeks and the first six (6) weeks for ST, being completed all in one (1) day, the orientation form was not completed as required and accurately. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. LS and OM did not complete at least six clock hours of training in the required topic areas within the first two (2) weeks of employment. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Operational and personnel were not reviewed on the first day of employment with AA. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical documents for all new staff files reviewed were not maintained separate. .0701(d) Your compliance letter is due on or before 8/18/23. If this is not received within the required timeframe, a follow up visit may be completed to ensure compliance. The following items must be on your compliance letter: - Name of your facility - ID number - Date of the visit made - Date you are submitting the letter - Each violation number - When AND how it was corrected AND how you will prevent the reoccurrence of this violation (You need to specify how you will prevent this from re-occurring) - Close with YOUR SIGNATURE Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent (85%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: During today’s visit, you shared with me that you had seven (7) staff out and that you were the only administrator in the building and could not get the staff files ready for me to review or the staff and training worksheet completed. I shared with you that these requirements had to have been made available on the visit completed on 8/1/23. I shared with you the expectation of having files competed and maintained as required, as you onboard new staff and update existing forms. You shared that it has been a challenge retrieving files that have been made digital. Due to today’s staffing challenges and teachers needing support in the classrooms, I shared with you that I would complete the staff and training worksheet this one time and that moving forward all forms and documents are the administrator’s responsibility to maintain and have easily accessible for review. Today we discussed that the facility is having a difficult time maintaining compliance with child care requirements and for you to attending the rules review training on August 18th 2023, where you can invite your assistant administrator and owner, to review the Child Care Rules and Requirements. If you are unable to attend, please let me know so I can schedule a Technical Assistance visit for you and all your staff. Today we reviewed each violation in detail and how to get into compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/4/2023 Number Present: 101 Completed Date: 8/4/2023 Age: From 0 To 11 Total Minutes: 335 Time In: 11:00 AM Time Out: 04:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow-up on a routine unannounced visit conducted on 8/1/23 due to violations being cited around discipline and criminal background checks not being completed. In addition, I was also unable to review staff records at the routine unannounced visit. Today I monitored staff records for new staff. Upon arrival I was greeted by Ms. Alexa Jackson, Director I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. I monitored the following items today: supervision, staff/child ratios, adequate approved space, permit restrictions, discipline, CBC letters and new staff files. Observations: On my walkthrough today I observed supervision, staff/child ratios, adequate approved space, and permit restrictions in compliance. Children were observed participating in individual care routines, lunch time, transitions, and nap/quiet time. There were one hundred and one (101) children present during today’s walkthrough. I completed the walkthrough alone during today’s visit. Today’s walkthrough was very chaotic, many children in space #1 were unhappy and crying for long periods of time. I shared with the teachers to use language and interact with the children who are unhappy if they attending to diaper changes/feedings. In addition, I shared with the teachers that children who are crying and screaming need to be attended to as soon as possible. In this space I observed an infant falling asleep on a seating device and the teacher walked over to wake him up harshly. When I asked her what the child needed, she stated he needed bottle. I explained to the teacher that when children fall asleep in devices that they should not be waken up harshly and to use gentle holding when picking them up. I observed the toddlers eating their lunch and the preschool children transitioning from lunch to nap/quiet time. In space #7 I walked into children hitting each other, walking and running around with their blankets, and a child eating another child’s food. The teacher stated that she has asked for help, but that they were shorted staff today. I shared with the teacher to focus on the transition to nap and the needs of the children first, then to complete the sweeping. She stated that one child has allergies and gets into things and that, that’s why she was focusing on the sweeping. I told her that I would inform you Ms. Jackson of the challenges she was having with the transition and how overwhelmed she was. When informed of this, you Ms. Jackson also shared that you were short staffed, and nobody was available. I completed the walkthrough to the school-age spaces, and nobody assisted the teacher in space #7. In space #8, I observed the preschool aged children walking around the classroom while eating and transitions taking place. I asked the teachers how the day was going, and they said it was a stressful day as they were short staffed and had children with challenging behaviors who needed more one-on-one support. I shared with the teachers to ensure children are safely completing their lunch and completing handwashing and restroom routines. In the school-age spaces, I walked in space #11 observing a child walking around with their lunch bag and talking back to one of the teachers. The teacher was trying to take the bag of food when I asked the teachers if he had eaten already, in which they said yes. The child immediately said they wanted to eat their food. I asked the child to pick a table and a chair to eat their food, the child found a space where they could eat the items of food in their lunch bag. Staff Files: Today it was reported that fingerprints were submitted on 8/1/23 for J.C. The staff-training worksheet was not completed during the visit. I completed the staff and training worksheet for the administrator during today’s visit. Today I discussed the importance of updating this document as needed and every time a new employee is hired. Please ensure in the future to have this document completed and ready for review by DCDEE. There were six (6) new staff files to review today. Staff documents were printed and paperclipped together for review today. Medical documents were not separated for all staff; we reviewed this requirement. The medical report for S.T was completed after employment; this needs to be completed on or before the first day of employment and cannot be older than (twelve) 12 months. Medical reports need to be completed on the required DCDEE form, please ensure to have all new staff complete this requirement with the form found on the documents/forms tab on our website. L.S and A.A did not have this completed on the required form. J.C did not have a medical report on file. A TB test/screening form was completed after the first date of employment for S.T and A.A, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on or before the first day of employment. The health questionnaire was completed after employment for S.T and O.M, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on the first day of employment. J.C did not have a health questionnaire on file and available for review. Applications were not made available for review for all new staff. You shared with me that in your online system you can see when the application was completed but the actual application wasn’t available. We reviewed this requirement. Orientation for the 1st two (2) weeks was not completed for L.S and O.M. We reviewed to have staff complete at least six (6) hours of orientation within the 1st two (2) weeks of employment and to document this accurately on the orientation form. Orientation for the 1st six (6) weeks of employment was not completed for L.S. I observed orientation topics for the 1st two (2) weeks and the 1st six (6) weeks being completed all on one (1) day or S.T. The orientation form was not completed accurately and did not have all of the required information and signatures. We reviewed how to complete this form and how to document orientation accurately. Operational, personnel, and aquatic policies were not reviewed on the first day of employment with A.A, we reviewed this requirement. Today we discussed the importance of having all on-going training hours recorded beginning the date of employment at your facility and not any training that the employee has taken before being employed at your facility. Please ensure to have all competed on-going training certificates attached to the on-going training log for all staff. We reviewed the requirements for the health and safety trainings. These are to be completed within the first year of employment at your facility, then every five (5) years after. Please note that the Recognizing and Responding training is also part of this series of trainings and you cannot accept completed trainings for this course or the health and safety topics, that were completed prior to the employee’s first day of employment at your facility. We reviewed that these trainings are no longer on prosolutions and can be completed on Moodle for free, the website for these trainings is listed here: https://www.dcdee.moodle.nc.gov/. Once these trainings are complete, please have each staff member have their certificates attached for review. Ten (10) Violations were observed: Violation Number Comment Rule 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. The aquatic policy was reviewed with AA after the first day of employment. 10A NCAC 09 .1403(h)(1-3) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. I observed and heard infants in space #1 unhappy and crying for long periods of time. .0511(b)(1) 1030 Application for employment and date of birth was not on file for all staff. Applications were not on file for all new staff files. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for ST was completed after employment. LS and AA did not complete their medical report on the required document provided by DCDEE. JC did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. ST and AA completed a TB Test/Screening after their first day of employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was completed after employment for ST and OM. JC did not have a health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for the first six (6) weeks of employment was not completed for LS. I observed orientation topics for the first two (2) weeks and the first six (6) weeks for ST, being completed all in one (1) day, the orientation form was not completed as required and accurately. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. LS and OM did not complete at least six clock hours of training in the required topic areas within the first two (2) weeks of employment. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Operational and personnel were not reviewed on the first day of employment with AA. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical documents for all new staff files reviewed were not maintained separate. .0701(d) Your compliance letter is due on or before 8/18/23. If this is not received within the required timeframe, a follow up visit may be completed to ensure compliance. The following items must be on your compliance letter: - Name of your facility - ID number - Date of the visit made - Date you are submitting the letter - Each violation number - When AND how it was corrected AND how you will prevent the reoccurrence of this violation (You need to specify how you will prevent this from re-occurring) - Close with YOUR SIGNATURE Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent (85%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: During today’s visit, you shared with me that you had seven (7) staff out and that you were the only administrator in the building and could not get the staff files ready for me to review or the staff and training worksheet completed. I shared with you that these requirements had to have been made available on the visit completed on 8/1/23. I shared with you the expectation of having files competed and maintained as required, as you onboard new staff and update existing forms. You shared that it has been a challenge retrieving files that have been made digital. Due to today’s staffing challenges and teachers needing support in the classrooms, I shared with you that I would complete the staff and training worksheet this one time and that moving forward all forms and documents are the administrator’s responsibility to maintain and have easily accessible for review. Today we discussed that the facility is having a difficult time maintaining compliance with child care requirements and for you to attending the rules review training on August 18th 2023, where you can invite your assistant administrator and owner, to review the Child Care Rules and Requirements. If you are unable to attend, please let me know so I can schedule a Technical Assistance visit for you and all your staff. Today we reviewed each violation in detail and how to get into compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1403 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/4/2023 Number Present: 101 Completed Date: 8/4/2023 Age: From 0 To 11 Total Minutes: 335 Time In: 11:00 AM Time Out: 04:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow-up on a routine unannounced visit conducted on 8/1/23 due to violations being cited around discipline and criminal background checks not being completed. In addition, I was also unable to review staff records at the routine unannounced visit. Today I monitored staff records for new staff. Upon arrival I was greeted by Ms. Alexa Jackson, Director I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. I monitored the following items today: supervision, staff/child ratios, adequate approved space, permit restrictions, discipline, CBC letters and new staff files. Observations: On my walkthrough today I observed supervision, staff/child ratios, adequate approved space, and permit restrictions in compliance. Children were observed participating in individual care routines, lunch time, transitions, and nap/quiet time. There were one hundred and one (101) children present during today’s walkthrough. I completed the walkthrough alone during today’s visit. Today’s walkthrough was very chaotic, many children in space #1 were unhappy and crying for long periods of time. I shared with the teachers to use language and interact with the children who are unhappy if they attending to diaper changes/feedings. In addition, I shared with the teachers that children who are crying and screaming need to be attended to as soon as possible. In this space I observed an infant falling asleep on a seating device and the teacher walked over to wake him up harshly. When I asked her what the child needed, she stated he needed bottle. I explained to the teacher that when children fall asleep in devices that they should not be waken up harshly and to use gentle holding when picking them up. I observed the toddlers eating their lunch and the preschool children transitioning from lunch to nap/quiet time. In space #7 I walked into children hitting each other, walking and running around with their blankets, and a child eating another child’s food. The teacher stated that she has asked for help, but that they were shorted staff today. I shared with the teacher to focus on the transition to nap and the needs of the children first, then to complete the sweeping. She stated that one child has allergies and gets into things and that, that’s why she was focusing on the sweeping. I told her that I would inform you Ms. Jackson of the challenges she was having with the transition and how overwhelmed she was. When informed of this, you Ms. Jackson also shared that you were short staffed, and nobody was available. I completed the walkthrough to the school-age spaces, and nobody assisted the teacher in space #7. In space #8, I observed the preschool aged children walking around the classroom while eating and transitions taking place. I asked the teachers how the day was going, and they said it was a stressful day as they were short staffed and had children with challenging behaviors who needed more one-on-one support. I shared with the teachers to ensure children are safely completing their lunch and completing handwashing and restroom routines. In the school-age spaces, I walked in space #11 observing a child walking around with their lunch bag and talking back to one of the teachers. The teacher was trying to take the bag of food when I asked the teachers if he had eaten already, in which they said yes. The child immediately said they wanted to eat their food. I asked the child to pick a table and a chair to eat their food, the child found a space where they could eat the items of food in their lunch bag. Staff Files: Today it was reported that fingerprints were submitted on 8/1/23 for J.C. The staff-training worksheet was not completed during the visit. I completed the staff and training worksheet for the administrator during today’s visit. Today I discussed the importance of updating this document as needed and every time a new employee is hired. Please ensure in the future to have this document completed and ready for review by DCDEE. There were six (6) new staff files to review today. Staff documents were printed and paperclipped together for review today. Medical documents were not separated for all staff; we reviewed this requirement. The medical report for S.T was completed after employment; this needs to be completed on or before the first day of employment and cannot be older than (twelve) 12 months. Medical reports need to be completed on the required DCDEE form, please ensure to have all new staff complete this requirement with the form found on the documents/forms tab on our website. L.S and A.A did not have this completed on the required form. J.C did not have a medical report on file. A TB test/screening form was completed after the first date of employment for S.T and A.A, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on or before the first day of employment. The health questionnaire was completed after employment for S.T and O.M, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on the first day of employment. J.C did not have a health questionnaire on file and available for review. Applications were not made available for review for all new staff. You shared with me that in your online system you can see when the application was completed but the actual application wasn’t available. We reviewed this requirement. Orientation for the 1st two (2) weeks was not completed for L.S and O.M. We reviewed to have staff complete at least six (6) hours of orientation within the 1st two (2) weeks of employment and to document this accurately on the orientation form. Orientation for the 1st six (6) weeks of employment was not completed for L.S. I observed orientation topics for the 1st two (2) weeks and the 1st six (6) weeks being completed all on one (1) day or S.T. The orientation form was not completed accurately and did not have all of the required information and signatures. We reviewed how to complete this form and how to document orientation accurately. Operational, personnel, and aquatic policies were not reviewed on the first day of employment with A.A, we reviewed this requirement. Today we discussed the importance of having all on-going training hours recorded beginning the date of employment at your facility and not any training that the employee has taken before being employed at your facility. Please ensure to have all competed on-going training certificates attached to the on-going training log for all staff. We reviewed the requirements for the health and safety trainings. These are to be completed within the first year of employment at your facility, then every five (5) years after. Please note that the Recognizing and Responding training is also part of this series of trainings and you cannot accept completed trainings for this course or the health and safety topics, that were completed prior to the employee’s first day of employment at your facility. We reviewed that these trainings are no longer on prosolutions and can be completed on Moodle for free, the website for these trainings is listed here: https://www.dcdee.moodle.nc.gov/. Once these trainings are complete, please have each staff member have their certificates attached for review. Ten (10) Violations were observed: Violation Number Comment Rule 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. The aquatic policy was reviewed with AA after the first day of employment. 10A NCAC 09 .1403(h)(1-3) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. I observed and heard infants in space #1 unhappy and crying for long periods of time. .0511(b)(1) 1030 Application for employment and date of birth was not on file for all staff. Applications were not on file for all new staff files. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for ST was completed after employment. LS and AA did not complete their medical report on the required document provided by DCDEE. JC did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. ST and AA completed a TB Test/Screening after their first day of employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was completed after employment for ST and OM. JC did not have a health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for the first six (6) weeks of employment was not completed for LS. I observed orientation topics for the first two (2) weeks and the first six (6) weeks for ST, being completed all in one (1) day, the orientation form was not completed as required and accurately. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. LS and OM did not complete at least six clock hours of training in the required topic areas within the first two (2) weeks of employment. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Operational and personnel were not reviewed on the first day of employment with AA. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical documents for all new staff files reviewed were not maintained separate. .0701(d) Your compliance letter is due on or before 8/18/23. If this is not received within the required timeframe, a follow up visit may be completed to ensure compliance. The following items must be on your compliance letter: - Name of your facility - ID number - Date of the visit made - Date you are submitting the letter - Each violation number - When AND how it was corrected AND how you will prevent the reoccurrence of this violation (You need to specify how you will prevent this from re-occurring) - Close with YOUR SIGNATURE Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent (85%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: During today’s visit, you shared with me that you had seven (7) staff out and that you were the only administrator in the building and could not get the staff files ready for me to review or the staff and training worksheet completed. I shared with you that these requirements had to have been made available on the visit completed on 8/1/23. I shared with you the expectation of having files competed and maintained as required, as you onboard new staff and update existing forms. You shared that it has been a challenge retrieving files that have been made digital. Due to today’s staffing challenges and teachers needing support in the classrooms, I shared with you that I would complete the staff and training worksheet this one time and that moving forward all forms and documents are the administrator’s responsibility to maintain and have easily accessible for review. Today we discussed that the facility is having a difficult time maintaining compliance with child care requirements and for you to attending the rules review training on August 18th 2023, where you can invite your assistant administrator and owner, to review the Child Care Rules and Requirements. If you are unable to attend, please let me know so I can schedule a Technical Assistance visit for you and all your staff. Today we reviewed each violation in detail and how to get into compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/4/2023 Number Present: 101 Completed Date: 8/4/2023 Age: From 0 To 11 Total Minutes: 335 Time In: 11:00 AM Time Out: 04:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow-up on a routine unannounced visit conducted on 8/1/23 due to violations being cited around discipline and criminal background checks not being completed. In addition, I was also unable to review staff records at the routine unannounced visit. Today I monitored staff records for new staff. Upon arrival I was greeted by Ms. Alexa Jackson, Director I shared the reason for the visit. Ms. Jackson accompanied me throughout the walk-through of the facility and the outdoor learning environments. I monitored the following items today: supervision, staff/child ratios, adequate approved space, permit restrictions, discipline, CBC letters and new staff files. Observations: On my walkthrough today I observed supervision, staff/child ratios, adequate approved space, and permit restrictions in compliance. Children were observed participating in individual care routines, lunch time, transitions, and nap/quiet time. There were one hundred and one (101) children present during today’s walkthrough. I completed the walkthrough alone during today’s visit. Today’s walkthrough was very chaotic, many children in space #1 were unhappy and crying for long periods of time. I shared with the teachers to use language and interact with the children who are unhappy if they attending to diaper changes/feedings. In addition, I shared with the teachers that children who are crying and screaming need to be attended to as soon as possible. In this space I observed an infant falling asleep on a seating device and the teacher walked over to wake him up harshly. When I asked her what the child needed, she stated he needed bottle. I explained to the teacher that when children fall asleep in devices that they should not be waken up harshly and to use gentle holding when picking them up. I observed the toddlers eating their lunch and the preschool children transitioning from lunch to nap/quiet time. In space #7 I walked into children hitting each other, walking and running around with their blankets, and a child eating another child’s food. The teacher stated that she has asked for help, but that they were shorted staff today. I shared with the teacher to focus on the transition to nap and the needs of the children first, then to complete the sweeping. She stated that one child has allergies and gets into things and that, that’s why she was focusing on the sweeping. I told her that I would inform you Ms. Jackson of the challenges she was having with the transition and how overwhelmed she was. When informed of this, you Ms. Jackson also shared that you were short staffed, and nobody was available. I completed the walkthrough to the school-age spaces, and nobody assisted the teacher in space #7. In space #8, I observed the preschool aged children walking around the classroom while eating and transitions taking place. I asked the teachers how the day was going, and they said it was a stressful day as they were short staffed and had children with challenging behaviors who needed more one-on-one support. I shared with the teachers to ensure children are safely completing their lunch and completing handwashing and restroom routines. In the school-age spaces, I walked in space #11 observing a child walking around with their lunch bag and talking back to one of the teachers. The teacher was trying to take the bag of food when I asked the teachers if he had eaten already, in which they said yes. The child immediately said they wanted to eat their food. I asked the child to pick a table and a chair to eat their food, the child found a space where they could eat the items of food in their lunch bag. Staff Files: Today it was reported that fingerprints were submitted on 8/1/23 for J.C. The staff-training worksheet was not completed during the visit. I completed the staff and training worksheet for the administrator during today’s visit. Today I discussed the importance of updating this document as needed and every time a new employee is hired. Please ensure in the future to have this document completed and ready for review by DCDEE. There were six (6) new staff files to review today. Staff documents were printed and paperclipped together for review today. Medical documents were not separated for all staff; we reviewed this requirement. The medical report for S.T was completed after employment; this needs to be completed on or before the first day of employment and cannot be older than (twelve) 12 months. Medical reports need to be completed on the required DCDEE form, please ensure to have all new staff complete this requirement with the form found on the documents/forms tab on our website. L.S and A.A did not have this completed on the required form. J.C did not have a medical report on file. A TB test/screening form was completed after the first date of employment for S.T and A.A, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on or before the first day of employment. The health questionnaire was completed after employment for S.T and O.M, this was corrected during the visit. We reviewed this requirement and to ensure all staff have this completed on the first day of employment. J.C did not have a health questionnaire on file and available for review. Applications were not made available for review for all new staff. You shared with me that in your online system you can see when the application was completed but the actual application wasn’t available. We reviewed this requirement. Orientation for the 1st two (2) weeks was not completed for L.S and O.M. We reviewed to have staff complete at least six (6) hours of orientation within the 1st two (2) weeks of employment and to document this accurately on the orientation form. Orientation for the 1st six (6) weeks of employment was not completed for L.S. I observed orientation topics for the 1st two (2) weeks and the 1st six (6) weeks being completed all on one (1) day or S.T. The orientation form was not completed accurately and did not have all of the required information and signatures. We reviewed how to complete this form and how to document orientation accurately. Operational, personnel, and aquatic policies were not reviewed on the first day of employment with A.A, we reviewed this requirement. Today we discussed the importance of having all on-going training hours recorded beginning the date of employment at your facility and not any training that the employee has taken before being employed at your facility. Please ensure to have all competed on-going training certificates attached to the on-going training log for all staff. We reviewed the requirements for the health and safety trainings. These are to be completed within the first year of employment at your facility, then every five (5) years after. Please note that the Recognizing and Responding training is also part of this series of trainings and you cannot accept completed trainings for this course or the health and safety topics, that were completed prior to the employee’s first day of employment at your facility. We reviewed that these trainings are no longer on prosolutions and can be completed on Moodle for free, the website for these trainings is listed here: https://www.dcdee.moodle.nc.gov/. Once these trainings are complete, please have each staff member have their certificates attached for review. Ten (10) Violations were observed: Violation Number Comment Rule 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. The aquatic policy was reviewed with AA after the first day of employment. 10A NCAC 09 .1403(h)(1-3) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. I observed and heard infants in space #1 unhappy and crying for long periods of time. .0511(b)(1) 1030 Application for employment and date of birth was not on file for all staff. Applications were not on file for all new staff files. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for ST was completed after employment. LS and AA did not complete their medical report on the required document provided by DCDEE. JC did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. ST and AA completed a TB Test/Screening after their first day of employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was completed after employment for ST and OM. JC did not have a health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for the first six (6) weeks of employment was not completed for LS. I observed orientation topics for the first two (2) weeks and the first six (6) weeks for ST, being completed all in one (1) day, the orientation form was not completed as required and accurately. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. LS and OM did not complete at least six clock hours of training in the required topic areas within the first two (2) weeks of employment. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Operational and personnel were not reviewed on the first day of employment with AA. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical documents for all new staff files reviewed were not maintained separate. .0701(d) Your compliance letter is due on or before 8/18/23. If this is not received within the required timeframe, a follow up visit may be completed to ensure compliance. The following items must be on your compliance letter: - Name of your facility - ID number - Date of the visit made - Date you are submitting the letter - Each violation number - When AND how it was corrected AND how you will prevent the reoccurrence of this violation (You need to specify how you will prevent this from re-occurring) - Close with YOUR SIGNATURE Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent (85%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: During today’s visit, you shared with me that you had seven (7) staff out and that you were the only administrator in the building and could not get the staff files ready for me to review or the staff and training worksheet completed. I shared with you that these requirements had to have been made available on the visit completed on 8/1/23. I shared with you the expectation of having files competed and maintained as required, as you onboard new staff and update existing forms. You shared that it has been a challenge retrieving files that have been made digital. Due to today’s staffing challenges and teachers needing support in the classrooms, I shared with you that I would complete the staff and training worksheet this one time and that moving forward all forms and documents are the administrator’s responsibility to maintain and have easily accessible for review. Today we discussed that the facility is having a difficult time maintaining compliance with child care requirements and for you to attending the rules review training on August 18th 2023, where you can invite your assistant administrator and owner, to review the Child Care Rules and Requirements. If you are unable to attend, please let me know so I can schedule a Technical Assistance visit for you and all your staff. Today we reviewed each violation in detail and how to get into compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WONDER ACADEMY Facility ID: 90000507 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 102 Completed Date: 8/1/2023 Age: From 0 To 11 Total Minutes: 375 Time In: 09:30 AM Time Out: 01:20 PM Time In: 02:20 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Atkins, Teacher. I shared the reason for the visit. Ms. Alexa Jackson, Director assisted me throughout the visit. Your program currently operates with a Four-Star Center License effective 5/15/22. The license was posted, with restrictions to 1st shift, meets enhanced ratios, and meets enhanced space. I monitored the following items today: supervision, staff/child ratio, new staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility corporate owner is Wonder Academy, LLC with SoS ID # 1986833. They are current and active as of 5/22/20. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: All inspections were monitored. The last fire drill was conducted on 7/8/23 and the last emergency drill was conducted on 6/5/23. The program's fire inspection was completed on 10/4/22. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection was conducted on 6/6/23. The program received seventeen (17) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in nap time, individual routines, free play, outdoor play, meal times and nap/quiet time. Infants– The infants were engaged in individual routines and nap times. The teachers were attentive to the children’s needs and responded quickly to hold the children. I observed children sleeping, engaged in free play and diaper changes. I reviewed with the teachers to remember to move any pacifiers that have fallen out of the children’s mouth and to take them out of the crib. In space #2, I observed a prescribed ointment without the prescription label, this was removed form the classroom during the visit. We reviewed this requirement. In space #2, I observed sleep charts not being completed as required, many children had missing sleep charts from 7/7/23 to 7/25/23. We reviewed this requirement. In space #2, I observed one (1) refrigerator without a thermometer. Toddlers - I observed the toddlers engaged in free play with their teachers. The children from space #4 were merged with space #3. I reviewed with the teachers to ensure that all topical ointment forms have the required information and the form completed to its entirety. In space #4, #6, and #8 I observed the carpets visibly dirty and in need of cleaning. Preschoolers – Children were observed participating in outdoor play, free play, and lunch routines. In space #6, I observed a toilet being covered with a plastic bag, we reviewed this hazard that is accessible to children under three years old and to have the toilet repaired as soon as possible. In space #6, I observed topical ointments in need of new permission forms due to residue on the bags/forms. I observed several forms in need of full completion. In space #7, I observed an expired ointment, this was removed from the classroom. In space #7, I observed children not wash their hands before sitting down for lunch, I reviewed this requirement with the teacher. In space #8, I observed two (2) expired topical ointments and permission forms in need of full completion, we reviewed this requirement. In space #8, I overheard the teacher yell loudly and harshly at a child during nap time. I shared with the teacher and you Ms. Jackson, that developmentally appropriate language and redirection strategies need to be used instead of yelling harshly at children. In space #10, I observed five (5) topical ointments that did not have a permission form, we reviewed that every ointment needs a form even if it’s a duplicate/backup. I also reviewed with the teacher to ensure that permission forms are being completed to its entirety. School-age – The school age spaces were monitored; children were transitioning from lunch into free play. Outdoor Learning Environment: The outdoor learning environments were monitored. I shared with you today Ms. Jackson to ensure to do a walkthrough of the playgrounds and repair any tripping hazards and to repair the fence lining that is coming undone on the playground used by older children. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was not complete during today’s visit. I shared with you today Ms. Jackson, that the staff and training worksheet needs to be completed for all new staff and updated as needed for all existing staff. During today’s visit I left and came back to review the files and the files were not available for review nor the staff and training worksheet. I shared with you today that a follow-up visit will be conducted to review staff files. Today you shared with me that your company is moving towards having all children’s files and staff files to be digital. Today I observed how challenging it was for you to gather and find all the forms/files required. We reviewed that future visits will require children’s files to be monitored and staff files both new and existing, all selected at random and that the best way for me to monitor this is with a physical file. If items will all be digital, I would need to be able to easily access each individual file. In addition, any forms that are required to be completed by parents and a signature is required, will also need to be physically present and available for review, digital copies of forms with required parent signatures will not be accepted. Today you shared with me that you have a Curriculum Development Specialist who recently joined your team and she does not have a qualifying CBC letter on file. It was stated today that fingerprints were going to be done today at 4pm. I reviewed the requirements needed and that all new staff need to have a CBC letter on or before the first day of employment. I verified today that J.C had completed onboarding paperwork starting 7/19/23 and was in the facility clocked in starting 7/31/23. You asked me today if you could complete a volunteer file for J.C and I reviewed with you today that she would need a staff file completed and her background check completed as soon as possible. Children’s Records: There are currently one hundred and twenty-one (121) children enrolled in this center. There were one hundred and two (102) children in attendance today. Medication: Medication was monitored. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. There was not a current menu posted in any of the classrooms, the kitchen, or the front entrance. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: One (1) vehicle was monitored today, I observed an aerosol can of sunscreen on the vehicle. It was shared with me today that an additional vehicle, a school bus is used during the summer to provide transportation to both groups of school aged children. The bus is provided by a third party. Thirteen (13) violations were observed today. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the lobby, the classrooms, or the kitchen. 10A NCAC 09 .0901(b) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, I observed a refrigerator without a thermometer. 15A NCAC 18A .2806(j)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed children in space #7, not wash hands before eating. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. In spaces #4, #6, #8 I observed carpets visibly dirty and in need of cleaning. The outdoor fence on the playground used by older children was coming undone at the top. I observed one (1) toilet by space #6 in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed an aerosol can of sunscreen on the console of the vehicle used for transportation. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In spaces #2, #3, #6, #8 and #10 permission forms for topical ointments were not completed as required and forms were not being completed for all present topical ointments. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In spaces #7 and #8 I observed expired topical ointments. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #2 I observed one (1) prescribed diaper cream without the original prescribed label. .0803(2)(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic bag covering a toilet by space #7. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not completed for several infants between the dates of 7/7/23 and 7/25/23. .0606(g) 1041 Prior to employment a Criminal Background Check was not completed. Jordan Carone did not complete a criminal background check prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Jordan Carone did not have a qualification letter on file and available for review. G.S. 110-90.2(b) & (d) & .2703(e) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard a teacher in space #8 yell loudly and harshly at a child during nap time. .1803(a)(9) The violations not corrected during the visit must be corrected immediately. On or before 8/15/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are in Cohort #3 and that your preparation year is from 7/1/25 to 6/30/26. Your reassessment year will be from 7/1/26 to 6/30/27. I shared with you today that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. Technical Assistance: Today we reviewed the owner’s interest in using one of your closed licensed spaces, that is currently not in use, for tutoring purposes for outside children not enrolled at Wonder Academy AND for enrolled children at Wonder Academy. After further consultation with my supervisor about this request, tutoring services can only be provided to children enrolled at your facility. Tutoring services can not be provided to outside children in the local area due to the entrance, kitchen, bathrooms, playgrounds not being completely separate from the licensed facility. I reviewed with you today that I would give the owner a call to discuss this information. Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Please reach out to CCRI to enroll new staff in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/ challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Jackson. I encouraged to ask any questions and you did not have any. An unannounced follow-up visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times