10A NCAC 09 .0604 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 158 Completed Date: 6/12/2025 Age: From 0 To 12 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney, Ms. Elizondo and Ms. Flow assisted me with today’s visit. Permit Information: The program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 3/14/24. During the visit I obtained a fire inspection dated for 2/19/25, this was corrected during the visit. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 12/18/24. The program received ten (10) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual nap times and feedings, nap/quiet time, transitions, free play, afternoon snack, art activities and literature activities. In space #8, I observed a torn book, this was removed during the visit. In space #13, some books were starting to look too worn, we reviewed requirements and suggestions to give them more use. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. During the visit, the observation was discussed with the teacher and the administrator. In space #14, one (1) outlet was uncovered, this was corrected during the visit. In space #15, I observed a toilet seat lid that was cracked, it was reported that a work order has been submitted and that this would be addressed soon. Outdoor Learning Environments: The outdoor learning environments were monitored, the playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. It was reported that a mulch order has been placed. Program Records: The last fire drill was conducted on 5/20/25 and the last emergency drill was conducted on 3/21/25. The last playground inspection was completed on 6/9/25. Staff Records: There were seven (7) new staff files to review. The staff and training worksheets were completed during the visit. One (1) staff file did not have the DCDEE medical report on file, requirements were discussed. Nutrition: The allergy list was not posted in the kitchen; this was corrected during the visit. Medication: All reported medication was monitored and in compliance. Many forms are about to need an annual review and updating, requirements were discussed. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit I obtained a fire inspection dated for 2/19/25,the inspection was not sent within seven (7) days. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The allergy list was not posted in the kitchen. .0901(g) 721 All equipment and furnishings were not in good repair. In space #8, I observed a torn book, this was removed during the visit. In space #15, I observed a toilet seat lid that was cracked. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, one (1) outlet was uncovered. 10A NCAC 09 .0604(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. .0605(k)(1-4) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/26/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-three percent (83%) prior to today’s visit. Technical Assistance: Please post the most current summary of the law found on our website under the provider tab and in the section labeled provider documents. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: As of today, your facility completed all three (3) sections. Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 158 Completed Date: 6/12/2025 Age: From 0 To 12 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney, Ms. Elizondo and Ms. Flow assisted me with today’s visit. Permit Information: The program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 3/14/24. During the visit I obtained a fire inspection dated for 2/19/25, this was corrected during the visit. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 12/18/24. The program received ten (10) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual nap times and feedings, nap/quiet time, transitions, free play, afternoon snack, art activities and literature activities. In space #8, I observed a torn book, this was removed during the visit. In space #13, some books were starting to look too worn, we reviewed requirements and suggestions to give them more use. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. During the visit, the observation was discussed with the teacher and the administrator. In space #14, one (1) outlet was uncovered, this was corrected during the visit. In space #15, I observed a toilet seat lid that was cracked, it was reported that a work order has been submitted and that this would be addressed soon. Outdoor Learning Environments: The outdoor learning environments were monitored, the playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. It was reported that a mulch order has been placed. Program Records: The last fire drill was conducted on 5/20/25 and the last emergency drill was conducted on 3/21/25. The last playground inspection was completed on 6/9/25. Staff Records: There were seven (7) new staff files to review. The staff and training worksheets were completed during the visit. One (1) staff file did not have the DCDEE medical report on file, requirements were discussed. Nutrition: The allergy list was not posted in the kitchen; this was corrected during the visit. Medication: All reported medication was monitored and in compliance. Many forms are about to need an annual review and updating, requirements were discussed. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit I obtained a fire inspection dated for 2/19/25,the inspection was not sent within seven (7) days. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The allergy list was not posted in the kitchen. .0901(g) 721 All equipment and furnishings were not in good repair. In space #8, I observed a torn book, this was removed during the visit. In space #15, I observed a toilet seat lid that was cracked. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, one (1) outlet was uncovered. 10A NCAC 09 .0604(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. .0605(k)(1-4) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/26/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-three percent (83%) prior to today’s visit. Technical Assistance: Please post the most current summary of the law found on our website under the provider tab and in the section labeled provider documents. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: As of today, your facility completed all three (3) sections. Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 158 Completed Date: 6/12/2025 Age: From 0 To 12 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney, Ms. Elizondo and Ms. Flow assisted me with today’s visit. Permit Information: The program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 3/14/24. During the visit I obtained a fire inspection dated for 2/19/25, this was corrected during the visit. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 12/18/24. The program received ten (10) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual nap times and feedings, nap/quiet time, transitions, free play, afternoon snack, art activities and literature activities. In space #8, I observed a torn book, this was removed during the visit. In space #13, some books were starting to look too worn, we reviewed requirements and suggestions to give them more use. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. During the visit, the observation was discussed with the teacher and the administrator. In space #14, one (1) outlet was uncovered, this was corrected during the visit. In space #15, I observed a toilet seat lid that was cracked, it was reported that a work order has been submitted and that this would be addressed soon. Outdoor Learning Environments: The outdoor learning environments were monitored, the playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. It was reported that a mulch order has been placed. Program Records: The last fire drill was conducted on 5/20/25 and the last emergency drill was conducted on 3/21/25. The last playground inspection was completed on 6/9/25. Staff Records: There were seven (7) new staff files to review. The staff and training worksheets were completed during the visit. One (1) staff file did not have the DCDEE medical report on file, requirements were discussed. Nutrition: The allergy list was not posted in the kitchen; this was corrected during the visit. Medication: All reported medication was monitored and in compliance. Many forms are about to need an annual review and updating, requirements were discussed. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit I obtained a fire inspection dated for 2/19/25,the inspection was not sent within seven (7) days. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The allergy list was not posted in the kitchen. .0901(g) 721 All equipment and furnishings were not in good repair. In space #8, I observed a torn book, this was removed during the visit. In space #15, I observed a toilet seat lid that was cracked. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, one (1) outlet was uncovered. 10A NCAC 09 .0604(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. .0605(k)(1-4) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/26/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-three percent (83%) prior to today’s visit. Technical Assistance: Please post the most current summary of the law found on our website under the provider tab and in the section labeled provider documents. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: As of today, your facility completed all three (3) sections. Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 158 Completed Date: 6/12/2025 Age: From 0 To 12 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney, Ms. Elizondo and Ms. Flow assisted me with today’s visit. Permit Information: The program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 3/14/24. During the visit I obtained a fire inspection dated for 2/19/25, this was corrected during the visit. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 12/18/24. The program received ten (10) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed participating in individual nap times and feedings, nap/quiet time, transitions, free play, afternoon snack, art activities and literature activities. In space #8, I observed a torn book, this was removed during the visit. In space #13, some books were starting to look too worn, we reviewed requirements and suggestions to give them more use. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. During the visit, the observation was discussed with the teacher and the administrator. In space #14, one (1) outlet was uncovered, this was corrected during the visit. In space #15, I observed a toilet seat lid that was cracked, it was reported that a work order has been submitted and that this would be addressed soon. Outdoor Learning Environments: The outdoor learning environments were monitored, the playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. It was reported that a mulch order has been placed. Program Records: The last fire drill was conducted on 5/20/25 and the last emergency drill was conducted on 3/21/25. The last playground inspection was completed on 6/9/25. Staff Records: There were seven (7) new staff files to review. The staff and training worksheets were completed during the visit. One (1) staff file did not have the DCDEE medical report on file, requirements were discussed. Nutrition: The allergy list was not posted in the kitchen; this was corrected during the visit. Medication: All reported medication was monitored and in compliance. Many forms are about to need an annual review and updating, requirements were discussed. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit I obtained a fire inspection dated for 2/19/25,the inspection was not sent within seven (7) days. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The allergy list was not posted in the kitchen. .0901(g) 721 All equipment and furnishings were not in good repair. In space #8, I observed a torn book, this was removed during the visit. In space #15, I observed a toilet seat lid that was cracked. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, one (1) outlet was uncovered. 10A NCAC 09 .0604(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The playgrounds for preschool children did not meet the mulch height requirement of six (6) inches. .0605(k)(1-4) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/26/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-three percent (83%) prior to today’s visit. Technical Assistance: Please post the most current summary of the law found on our website under the provider tab and in the section labeled provider documents. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: As of today, your facility completed all three (3) sections. Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 137 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival I was greeted by Ms. Christie Elizondo Director. I shared the reason for the visit, Ms. Elizondo and Ms. Mary McAlhaney, Director assisted me with the visit. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff records, health, safety, and program records. Ownership: The facility’s corporate owner Big Blue Marble Academy, LLC with SoS ID # 1784259 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 3/14/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 12/5/24. The program's last sanitation inspection on file with DCDEE was completed on 6/13/24. The program received twelve (12) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning drop-off, free play, individual routines, group time, and small-group activities. I observed children engaged in art activities, sing-a-longs and read-a-louds. Space #1 did not have a current lesson plan posted, this was corrected during the visit. Space #2 had a trash can full of plastic bags from diaper storage. Requirements were reviewed and this was corrected during the visit. Space #4 had a plastic bag over a toilet plunger, requirements were discussed and this was also corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were in compliance. I shared that I had not observed any children going outdoors today; it was reported that the children were receiving their gross motor activities indoors and that children 2 years and up use the gym and that children under 2 years old use their classroom. Although there was light rain and equipment was wet, children need to have outdoor play if there are no weather conditions permitting this. The weather chart can be found on our website. Per rule on page. 11: 10A NCAC 09 .0508 (c)When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: All Programs – Under 2 years – 30 minutes Less than 5 hours – 0-12 years – 30 minutes More than 5 hours – 0-12 years – 60 minutes Program Records: The last fire drill was conducted on 12/5/24 and the last emergency drill was conducted on 10/2/24. The EPR plan was last updated on 11/18/24. Staff Records: The staff-training worksheets were completed prior to the visit. There was a total of six (6) staff files that were reviewed. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. C.F did not complete all the required on-going training hours, six (6) hours were observed out of the eight (8) hours required. D.G completed the health and safety training topics after the five (5) year requirement. Children's Records: Twenty-three (23) files were reviewed, please refer to the worksheet to review which files were reviewed. One (1) child’s file was missing a current transportation authorization form. Medication: All reported medication was monitored, I observed two (2) prescribed diaper creams with topical ointment permission forms. I reviewed that due to the diaper cream being prescribed by a health professional, a medical administration form is required. Please refer to page 31. 10A NCAC 09 .0803 for rule reference. Nutrition: The facility was in compliance with child care meal pattern requirements. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. The kitchen was extremely warm and it was reported that when the refrigerator door is opened the temperature drops. This was corrected towards the end of the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, three (3) buses are being used for transportation; several transportation authorization forms had been expired, please remember these have to be updated annually (12 months). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom. .0604(q) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. 10A NCAC 09 .0514(f) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form. .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement. .1103(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/24/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water, Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and Ms. McAlhaney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 137 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival I was greeted by Ms. Christie Elizondo Director. I shared the reason for the visit, Ms. Elizondo and Ms. Mary McAlhaney, Director assisted me with the visit. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff records, health, safety, and program records. Ownership: The facility’s corporate owner Big Blue Marble Academy, LLC with SoS ID # 1784259 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 3/14/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 12/5/24. The program's last sanitation inspection on file with DCDEE was completed on 6/13/24. The program received twelve (12) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning drop-off, free play, individual routines, group time, and small-group activities. I observed children engaged in art activities, sing-a-longs and read-a-louds. Space #1 did not have a current lesson plan posted, this was corrected during the visit. Space #2 had a trash can full of plastic bags from diaper storage. Requirements were reviewed and this was corrected during the visit. Space #4 had a plastic bag over a toilet plunger, requirements were discussed and this was also corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were in compliance. I shared that I had not observed any children going outdoors today; it was reported that the children were receiving their gross motor activities indoors and that children 2 years and up use the gym and that children under 2 years old use their classroom. Although there was light rain and equipment was wet, children need to have outdoor play if there are no weather conditions permitting this. The weather chart can be found on our website. Per rule on page. 11: 10A NCAC 09 .0508 (c)When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: All Programs – Under 2 years – 30 minutes Less than 5 hours – 0-12 years – 30 minutes More than 5 hours – 0-12 years – 60 minutes Program Records: The last fire drill was conducted on 12/5/24 and the last emergency drill was conducted on 10/2/24. The EPR plan was last updated on 11/18/24. Staff Records: The staff-training worksheets were completed prior to the visit. There was a total of six (6) staff files that were reviewed. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. C.F did not complete all the required on-going training hours, six (6) hours were observed out of the eight (8) hours required. D.G completed the health and safety training topics after the five (5) year requirement. Children's Records: Twenty-three (23) files were reviewed, please refer to the worksheet to review which files were reviewed. One (1) child’s file was missing a current transportation authorization form. Medication: All reported medication was monitored, I observed two (2) prescribed diaper creams with topical ointment permission forms. I reviewed that due to the diaper cream being prescribed by a health professional, a medical administration form is required. Please refer to page 31. 10A NCAC 09 .0803 for rule reference. Nutrition: The facility was in compliance with child care meal pattern requirements. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. The kitchen was extremely warm and it was reported that when the refrigerator door is opened the temperature drops. This was corrected towards the end of the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, three (3) buses are being used for transportation; several transportation authorization forms had been expired, please remember these have to be updated annually (12 months). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom. .0604(q) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. 10A NCAC 09 .0514(f) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form. .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement. .1103(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/24/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water, Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and Ms. McAlhaney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 137 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival I was greeted by Ms. Christie Elizondo Director. I shared the reason for the visit, Ms. Elizondo and Ms. Mary McAlhaney, Director assisted me with the visit. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff records, health, safety, and program records. Ownership: The facility’s corporate owner Big Blue Marble Academy, LLC with SoS ID # 1784259 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 3/14/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 12/5/24. The program's last sanitation inspection on file with DCDEE was completed on 6/13/24. The program received twelve (12) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning drop-off, free play, individual routines, group time, and small-group activities. I observed children engaged in art activities, sing-a-longs and read-a-louds. Space #1 did not have a current lesson plan posted, this was corrected during the visit. Space #2 had a trash can full of plastic bags from diaper storage. Requirements were reviewed and this was corrected during the visit. Space #4 had a plastic bag over a toilet plunger, requirements were discussed and this was also corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were in compliance. I shared that I had not observed any children going outdoors today; it was reported that the children were receiving their gross motor activities indoors and that children 2 years and up use the gym and that children under 2 years old use their classroom. Although there was light rain and equipment was wet, children need to have outdoor play if there are no weather conditions permitting this. The weather chart can be found on our website. Per rule on page. 11: 10A NCAC 09 .0508 (c)When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: All Programs – Under 2 years – 30 minutes Less than 5 hours – 0-12 years – 30 minutes More than 5 hours – 0-12 years – 60 minutes Program Records: The last fire drill was conducted on 12/5/24 and the last emergency drill was conducted on 10/2/24. The EPR plan was last updated on 11/18/24. Staff Records: The staff-training worksheets were completed prior to the visit. There was a total of six (6) staff files that were reviewed. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. C.F did not complete all the required on-going training hours, six (6) hours were observed out of the eight (8) hours required. D.G completed the health and safety training topics after the five (5) year requirement. Children's Records: Twenty-three (23) files were reviewed, please refer to the worksheet to review which files were reviewed. One (1) child’s file was missing a current transportation authorization form. Medication: All reported medication was monitored, I observed two (2) prescribed diaper creams with topical ointment permission forms. I reviewed that due to the diaper cream being prescribed by a health professional, a medical administration form is required. Please refer to page 31. 10A NCAC 09 .0803 for rule reference. Nutrition: The facility was in compliance with child care meal pattern requirements. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. The kitchen was extremely warm and it was reported that when the refrigerator door is opened the temperature drops. This was corrected towards the end of the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, three (3) buses are being used for transportation; several transportation authorization forms had been expired, please remember these have to be updated annually (12 months). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom. .0604(q) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. 10A NCAC 09 .0514(f) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form. .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement. .1103(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/24/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water, Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and Ms. McAlhaney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 137 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival I was greeted by Ms. Christie Elizondo Director. I shared the reason for the visit, Ms. Elizondo and Ms. Mary McAlhaney, Director assisted me with the visit. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff records, health, safety, and program records. Ownership: The facility’s corporate owner Big Blue Marble Academy, LLC with SoS ID # 1784259 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 3/14/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 12/5/24. The program's last sanitation inspection on file with DCDEE was completed on 6/13/24. The program received twelve (12) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning drop-off, free play, individual routines, group time, and small-group activities. I observed children engaged in art activities, sing-a-longs and read-a-louds. Space #1 did not have a current lesson plan posted, this was corrected during the visit. Space #2 had a trash can full of plastic bags from diaper storage. Requirements were reviewed and this was corrected during the visit. Space #4 had a plastic bag over a toilet plunger, requirements were discussed and this was also corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were in compliance. I shared that I had not observed any children going outdoors today; it was reported that the children were receiving their gross motor activities indoors and that children 2 years and up use the gym and that children under 2 years old use their classroom. Although there was light rain and equipment was wet, children need to have outdoor play if there are no weather conditions permitting this. The weather chart can be found on our website. Per rule on page. 11: 10A NCAC 09 .0508 (c)When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: All Programs – Under 2 years – 30 minutes Less than 5 hours – 0-12 years – 30 minutes More than 5 hours – 0-12 years – 60 minutes Program Records: The last fire drill was conducted on 12/5/24 and the last emergency drill was conducted on 10/2/24. The EPR plan was last updated on 11/18/24. Staff Records: The staff-training worksheets were completed prior to the visit. There was a total of six (6) staff files that were reviewed. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. C.F did not complete all the required on-going training hours, six (6) hours were observed out of the eight (8) hours required. D.G completed the health and safety training topics after the five (5) year requirement. Children's Records: Twenty-three (23) files were reviewed, please refer to the worksheet to review which files were reviewed. One (1) child’s file was missing a current transportation authorization form. Medication: All reported medication was monitored, I observed two (2) prescribed diaper creams with topical ointment permission forms. I reviewed that due to the diaper cream being prescribed by a health professional, a medical administration form is required. Please refer to page 31. 10A NCAC 09 .0803 for rule reference. Nutrition: The facility was in compliance with child care meal pattern requirements. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. The kitchen was extremely warm and it was reported that when the refrigerator door is opened the temperature drops. This was corrected towards the end of the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, three (3) buses are being used for transportation; several transportation authorization forms had been expired, please remember these have to be updated annually (12 months). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom. .0604(q) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. 10A NCAC 09 .0514(f) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form. .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement. .1103(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/24/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water, Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and Ms. McAlhaney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 137 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival I was greeted by Ms. Christie Elizondo Director. I shared the reason for the visit, Ms. Elizondo and Ms. Mary McAlhaney, Director assisted me with the visit. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff records, health, safety, and program records. Ownership: The facility’s corporate owner Big Blue Marble Academy, LLC with SoS ID # 1784259 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 3/14/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 12/5/24. The program's last sanitation inspection on file with DCDEE was completed on 6/13/24. The program received twelve (12) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning drop-off, free play, individual routines, group time, and small-group activities. I observed children engaged in art activities, sing-a-longs and read-a-louds. Space #1 did not have a current lesson plan posted, this was corrected during the visit. Space #2 had a trash can full of plastic bags from diaper storage. Requirements were reviewed and this was corrected during the visit. Space #4 had a plastic bag over a toilet plunger, requirements were discussed and this was also corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were in compliance. I shared that I had not observed any children going outdoors today; it was reported that the children were receiving their gross motor activities indoors and that children 2 years and up use the gym and that children under 2 years old use their classroom. Although there was light rain and equipment was wet, children need to have outdoor play if there are no weather conditions permitting this. The weather chart can be found on our website. Per rule on page. 11: 10A NCAC 09 .0508 (c)When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: All Programs – Under 2 years – 30 minutes Less than 5 hours – 0-12 years – 30 minutes More than 5 hours – 0-12 years – 60 minutes Program Records: The last fire drill was conducted on 12/5/24 and the last emergency drill was conducted on 10/2/24. The EPR plan was last updated on 11/18/24. Staff Records: The staff-training worksheets were completed prior to the visit. There was a total of six (6) staff files that were reviewed. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. C.F did not complete all the required on-going training hours, six (6) hours were observed out of the eight (8) hours required. D.G completed the health and safety training topics after the five (5) year requirement. Children's Records: Twenty-three (23) files were reviewed, please refer to the worksheet to review which files were reviewed. One (1) child’s file was missing a current transportation authorization form. Medication: All reported medication was monitored, I observed two (2) prescribed diaper creams with topical ointment permission forms. I reviewed that due to the diaper cream being prescribed by a health professional, a medical administration form is required. Please refer to page 31. 10A NCAC 09 .0803 for rule reference. Nutrition: The facility was in compliance with child care meal pattern requirements. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. The kitchen was extremely warm and it was reported that when the refrigerator door is opened the temperature drops. This was corrected towards the end of the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, three (3) buses are being used for transportation; several transportation authorization forms had been expired, please remember these have to be updated annually (12 months). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom. .0604(q) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023. 10A NCAC 09 .0514(f) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form. .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement. .1103(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 12/24/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water, Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and Ms. McAlhaney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 142 Completed Date: 6/18/2024 Age: From 0 To 10 Total Minutes: 315 Time In: 09:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney and Ms. Elizondo assisted me with today’s visit. Susannah Stone-Gill, Child Care Health Consultant accompanied me today. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions were in compliance: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the three (3) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. During the visit I observed a fire inspection form from the Fire Marshal dated 3/14/24. It was reported that they have been contacted to provide you with the inspection on the DCDEE form. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 11/30/23. The program received ten (10) demerits and received a superior classification. During the visit I obtained a current inspection competed on 6/13/24 with twelve (12) demerits and receiving a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to in compliance. Children were observed participating in free play, individual nap times, outdoor play, transitions and lunch routines. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. We reviewed that developmentally appropriate language can be used in lieu of words that are not suitable for 3 and 4-year-olds. With this in mind please also have developmentally appropriate books and materials. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/22/24 and the last emergency drill was conducted on 4/22/24. The last playground inspection was completed on 6/10/24. Staff Records: There were four (4) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. We reviewed that new staff employed at your facility can bring health and safety trainings completed elsewhere if it is within twelve (12) months. One (1) new staff member will need to complete their health and safety trainings on or before 4/1/25 then every five (5) years after if still employed at your facility. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: All reported medication was monitored. In space #3, I observed an expired epi-pen dated for 5/24. The child had two (2) more that were current, and the expired epi-pen was removed. In space #4, we reviewed to have the Medical Action Plan for Food Allergies from our website re-printed to ensure that caregivers can read the instructions and information. The form I observed today was distorted and hard to read due to print quality. In space #12, I observed an expired topical ointment, this was removed during the visit. Overall, there were two (2) topical ointments a Vaseline and Bug Spray that did not have expiration dates on them, it was reported that a date was put for the Vaseline by a teacher, but it couldn’t be confirmed on the item. It is highly recommended and best practice that you accept topical ointments with clear and printed expiration dates and to have that information on the permission form. We reviewed today that emergency medication such as inhalers and epi-pens, need to be located in the classroom of the child or wherever the child is, in the event of a emergency. Transportation: Three (3) vehicles were monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Three (3) violations were observed, two (2) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. 10A NCAC 09 .0304(a) 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. GS 110-91(12) 843 A drug or medicine was administered after its expiration date. In space #3, I observed an expired epi-pen dated for 5/24. 10A NCAC 09 .0803(1)(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 7/2/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-one percent (81%) prior to today’s visit. Rated License Information: This facility is in Cohort #2 and your preparation year is from 7/1/24 to 6/30/25. Your reassessment year will be from 7/1/25 to 6/30/26. I shared with you that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. You shared that you only want the facility to be evaluated on education and meeting minimal program standards and that you are not interested in getting the assessments completed. If this changes, please notify me. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility is in progress to complete lead in water testing. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 142 Completed Date: 6/18/2024 Age: From 0 To 10 Total Minutes: 315 Time In: 09:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney and Ms. Elizondo assisted me with today’s visit. Susannah Stone-Gill, Child Care Health Consultant accompanied me today. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions were in compliance: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the three (3) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. During the visit I observed a fire inspection form from the Fire Marshal dated 3/14/24. It was reported that they have been contacted to provide you with the inspection on the DCDEE form. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 11/30/23. The program received ten (10) demerits and received a superior classification. During the visit I obtained a current inspection competed on 6/13/24 with twelve (12) demerits and receiving a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to in compliance. Children were observed participating in free play, individual nap times, outdoor play, transitions and lunch routines. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. We reviewed that developmentally appropriate language can be used in lieu of words that are not suitable for 3 and 4-year-olds. With this in mind please also have developmentally appropriate books and materials. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/22/24 and the last emergency drill was conducted on 4/22/24. The last playground inspection was completed on 6/10/24. Staff Records: There were four (4) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. We reviewed that new staff employed at your facility can bring health and safety trainings completed elsewhere if it is within twelve (12) months. One (1) new staff member will need to complete their health and safety trainings on or before 4/1/25 then every five (5) years after if still employed at your facility. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: All reported medication was monitored. In space #3, I observed an expired epi-pen dated for 5/24. The child had two (2) more that were current, and the expired epi-pen was removed. In space #4, we reviewed to have the Medical Action Plan for Food Allergies from our website re-printed to ensure that caregivers can read the instructions and information. The form I observed today was distorted and hard to read due to print quality. In space #12, I observed an expired topical ointment, this was removed during the visit. Overall, there were two (2) topical ointments a Vaseline and Bug Spray that did not have expiration dates on them, it was reported that a date was put for the Vaseline by a teacher, but it couldn’t be confirmed on the item. It is highly recommended and best practice that you accept topical ointments with clear and printed expiration dates and to have that information on the permission form. We reviewed today that emergency medication such as inhalers and epi-pens, need to be located in the classroom of the child or wherever the child is, in the event of a emergency. Transportation: Three (3) vehicles were monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Three (3) violations were observed, two (2) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. 10A NCAC 09 .0304(a) 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. GS 110-91(12) 843 A drug or medicine was administered after its expiration date. In space #3, I observed an expired epi-pen dated for 5/24. 10A NCAC 09 .0803(1)(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 7/2/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-one percent (81%) prior to today’s visit. Rated License Information: This facility is in Cohort #2 and your preparation year is from 7/1/24 to 6/30/25. Your reassessment year will be from 7/1/25 to 6/30/26. I shared with you that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. You shared that you only want the facility to be evaluated on education and meeting minimal program standards and that you are not interested in getting the assessments completed. If this changes, please notify me. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility is in progress to complete lead in water testing. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 142 Completed Date: 6/18/2024 Age: From 0 To 10 Total Minutes: 315 Time In: 09:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Mary McAlhaney, Director and Ms. Christie Elizondo, Director. I shared the reason for the visit. Ms. McAlhaney and Ms. Elizondo assisted me with today’s visit. Susannah Stone-Gill, Child Care Health Consultant accompanied me today. Permit Information: Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, and the following restrictions were in compliance: • 1st shift • Meets enhanced ratios • Children under 2 1/2 years old in rooms with direct exits only • Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the three (3) outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble Academy, LLC with SoS ID # 1784259 and was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. During the visit I observed a fire inspection form from the Fire Marshal dated 3/14/24. It was reported that they have been contacted to provide you with the inspection on the DCDEE form. As a reminder your fire inspection needs to be completed annually and the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 11/30/23. The program received ten (10) demerits and received a superior classification. During the visit I obtained a current inspection competed on 6/13/24 with twelve (12) demerits and receiving a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to in compliance. Children were observed participating in free play, individual nap times, outdoor play, transitions and lunch routines. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. We reviewed that developmentally appropriate language can be used in lieu of words that are not suitable for 3 and 4-year-olds. With this in mind please also have developmentally appropriate books and materials. Outdoor Learning Environments: The outdoor learning environments were monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. If you will be using the toddler playground for infants as well, please remember that separate play areas or time schedules need to be provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/22/24 and the last emergency drill was conducted on 4/22/24. The last playground inspection was completed on 6/10/24. Staff Records: There were four (4) new staff files to review. The staff and training worksheets were completed, and all requirements were in compliance. We reviewed that new staff employed at your facility can bring health and safety trainings completed elsewhere if it is within twelve (12) months. One (1) new staff member will need to complete their health and safety trainings on or before 4/1/25 then every five (5) years after if still employed at your facility. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: All reported medication was monitored. In space #3, I observed an expired epi-pen dated for 5/24. The child had two (2) more that were current, and the expired epi-pen was removed. In space #4, we reviewed to have the Medical Action Plan for Food Allergies from our website re-printed to ensure that caregivers can read the instructions and information. The form I observed today was distorted and hard to read due to print quality. In space #12, I observed an expired topical ointment, this was removed during the visit. Overall, there were two (2) topical ointments a Vaseline and Bug Spray that did not have expiration dates on them, it was reported that a date was put for the Vaseline by a teacher, but it couldn’t be confirmed on the item. It is highly recommended and best practice that you accept topical ointments with clear and printed expiration dates and to have that information on the permission form. We reviewed today that emergency medication such as inhalers and epi-pens, need to be located in the classroom of the child or wherever the child is, in the event of a emergency. Transportation: Three (3) vehicles were monitored, and requirements were in compliance. Weapons: You reported that your facility was in compliance with child care requirements regarding firearms. Three (3) violations were observed, two (2) were corrected during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's most recent fire inspection on file with DCDEE was completed on 2/21/23. 10A NCAC 09 .0304(a) 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”. GS 110-91(12) 843 A drug or medicine was administered after its expiration date. In space #3, I observed an expired epi-pen dated for 5/24. 10A NCAC 09 .0803(1)(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 7/2/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-one percent (81%) prior to today’s visit. Rated License Information: This facility is in Cohort #2 and your preparation year is from 7/1/24 to 6/30/25. Your reassessment year will be from 7/1/25 to 6/30/26. I shared with you that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. You shared that you only want the facility to be evaluated on education and meeting minimal program standards and that you are not interested in getting the assessments completed. If this changes, please notify me. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility is in progress to complete lead in water testing. The other two (2) components, lead-based paint and asbestos reads enrollment has been started. Please continue to get all three (3) sections completed as required in the rule. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: • Staff Development Plans • Annual Evaluations for Staff • Medical Forms (Health Questionnaire/Emergency Info) • Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/11/2023 Number Present: 111 Completed Date: 12/11/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Christe Elizondo, Director. I shared the reason for the visit. Ms. Elizondo accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Three-Star Center License effective 7/27/19. The license was posted, with restrictions to: - 1st shift - Meets enhanced ratios - Children under 2 1/2 years old in rooms with direct exits only - Capacity of Bldg. #1 is 131 Children, Capacity of Bldg. #2 is 85 Children, Capacity of Bldg. #3 is 199 Children I monitored the following items: supervision, staff/child ratio, staff, health, safety, and program records. All classroom spaces, the kitchen, and outdoor learning environments were monitored. Ownership: The facility’s corporate owner is Big Blue Marble, LLC with SoS ID # 1784259 was current and active as of 12/20/18. Inspections: All inspections were monitored. The last fire drill was conducted on 12/7/23 and the last emergency drill was conducted on 10/23/23. The program's last fire inspection on file with DCDEE was completed on 2/21/23. As a reminder your fire inspection needs to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send me a copy of the report within seven (7) days. The program's recent sanitation inspection on file with DCDEE was conducted on 6/14/23. The program received four (4) demerits and received a Superior classification. I received a sanitation inspection dated for 11/30/23 with ten (10) demerits and a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in individual nap routines, free play, group activities, small group activities, and gross motor play in the gym. In space #8, I observed a lesson plan dated for the week of 11/30/23, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheet was completed prior to the visit. There were six (6) new staff files to review and two (2) existing staff files. Please refer to the staff/training worksheet to review which files was monitored. I reviewed that all staff need to have their information on the staff-training worksheet including cooks and that their file needs to be completed to its entirety including all of the applicable items on the staff file checklist. There were two (2) staff who completed their recognizing and responding abuse training after the timeframe of ninety (90) days within hire. Two (2) staff need to complete their recognizing and responding training. Please ensure to have the staff file checklist in each staff file to avoid incomplete files and to ensure all paperwork is completed within the required timeframes. Many documents are due on or before the first day of hire. Orientation needs to be documented and completed accurately. I observed three (3) files with many training hours being completed in a single day. Children’s Records: Twenty (20) children’s files were reviewed, and all were in compliance. Please refer to the children’s worksheet to review which files were monitored. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. I observed the kitchen’s refrigerator reading sixty (60) degrees Fahrenheit, after fifteen (15) minutes of the refrigerator being strictly closed, the temperature dropped to fifty (50) degrees Fahrenheit. After about an hour later the temperature dropped to forty (40) degrees Fahrenheit. A work order was submitted, and maintenance personnel were on site during the visit to address the issue, this was corrected during the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Three (3) vehicles were monitored today, Bus #1, Bus #2, and Bus #3. All requirements were met and in compliance. Four (4) violations were observed today, two (2) were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #8, I observed a lesson plan dated for week 11/30/23. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. I observed the refrigerator in the kitchen reach sixty (60) degrees. 15A NCAC 18A .2806(j)(2) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. I observed three (3) staff files with a high amount of hours being completed in a single day. The range of hours completed varied from twelve (12) to sixteen (16) hours. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff completed their recognizing and responding training after their ninety (90) days of employment. Two (2) staff did not complete the required training within the timeframe required. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 12/25/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: abigail.avalos@dhhs.nc.gov The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License: I discussed that you are in Cohort #2 and that your preparation year is from 7/1/24 to 6/30/25. Your reassessment year will be from 7/1/25 to 6/30/26. I shared with you that more information would be forthcoming as we get closer to your prep year and to lookout for any email communication regarding the rated license process. You shared that you only want the facility to be evaluated on education and meeting minimal program standards and that you are not interested in getting the assessments completed. If this changes, please notify me. Resources and Reminders: Union County Providers - The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. You can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Elizondo. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance with today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: BIG BLUE MARBLE-WESLEY CHAPEL Facility ID: 90000497 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 0723-143L Visit Date: 8/3/2023 Number Present: 163 Completed Date: 8/3/2023 Age: From 0 To 12 Total Minutes: 315 Time In: 10:30 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. There are concerns: - of inadequate supervision. - sanitation and health as it pertains to rooms in the facility that are in need of being cleaned. - inappropriate interaction with children and voices being raised when speaking to the children. Upon arrival, I was greeted by Ms. Crystal Flow, Assistant Director. I met with you Ms. Christie Elizondo and Ms. Mary McAlhaney, Directors and shared the complaint allegations and gave you chance to respond. It was shared with me today that no concerns of inadequate supervision have been brought to the administrator’s attention nor any situations where children are left out of ratio or injured due to lack of teacher supervision. It was stated today that there are no concerns regarding the sanitation and cleanliness of the center. It was shared that a third party does come to the facility to assist with carpet cleanings and that staff are responsible for maintaining their own classrooms clean. It was stated that there are no concerns regarding any staff using inappropriate interactions or language with children. Overall, it was stated today that teachers and staff are working hard to maintain a clean and safe environment. It was shared today that the company is implementing a new policy that any devices that restraint movement for infants will no longer be used due to safety recalls. Today we reviewed the steps that are taken when incidents at the facility occur. It was also stated that in a recent incident involving an infant child, that the facility took the adequate steps in communicating with the family, documenting the incident, and working with the child and their family on additional support they needed for a variety of medical accommodations. It was stated today that cameras are on site in all common areas and classrooms, and that footage can be traced back to five (5) to (7) days if requested to view by the company. I was unable to view any footage during today’s visit. Interview Findings: I interviewed a total of six (6) staff. The teachers interviewed today shared that they provide adequate supervision and are not aware of any situation in which a child was left unsupervised, and an unknown injury was caused. They reviewed what typical diaper changes look like and activities involving infant’s feet. Teachers shared that were no concerns with inappropriate or harsh touching of children during these activities. Teachers shared that they have a variety of children with different mobile abilities who are not mobile and somewhat mobile that can either scoot, army crawl, crawl, sit up, spin in place or walk. Teachers were aware of a recent incident involving an infant child who had a bruise on their face that was a cause from the child army crawling, turning their head, and bumping into a shelf. I reviewed the incident report that was filed and signed by the family. The teacher verified that they observed when this incident occurred. There were no other instances reported of any unexplained bruises on the child. It was verified that teachers are responsible for their classroom spaces to maintain clean and that common areas are a shared responsibility, amongst all staff. It was shared today, by most teachers that they do not have concerns regarding inappropriate interactions with children and that some teachers do have concerns. It was shared that teachers can be rough with children after lunch as they are trying to put children down to sleep. It was shared that teachers shove the children, and their actions are “aggressive”. It was stated that overall, the interactions are harsh when teachers are saying “no” or “stop it”. Findings: Based on interviews and observations the allegation that “there are concerns of inadequate supervision” is unsubstantiated. Based on interviews and observations the allegation “there are concerns of sanitation and health as it pertains to rooms in the facility that are in need of being cleaned” is substantiated. Based on interviews and observations the allegation that “there are concerns of inappropriate interaction with children and voices being raised when speaking to the children” is substantiated. Observations: There were one hundred and sixty-three (163) children in attendance today. The children were observed participating in free play, transitions, group time, nap/quiet time, and lunch. Teachers were being attentive to the children’s needs and assisting them with transitions and mealtimes. During the walkthrough I observed the room used for breastfeeding in need of cleaning. There were webs, dead and alive insects, and dirt build up on the two (2) windows and every corner of the room, including behind the rocking chairs. This was discussed and the windows and corners were cleaned during the visit. In the room used for physical therapy sessions, I observed a linen couch with visible marks and soiled. This was removed during the visit. I observed a trash can in the space, it was stated today that you are unsure of how often the trash is removed. We reviewed this requirement. Violation Number Comment Rule 490 Caregiver did not interact in a positive manner with each child every day. It was reported today that there are concerns of teacher interactions with children. .0511(b) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. I observed the windows in the breastfeeding room visibly dirty along with insects and webs. I observed dirty build up, webs and insects on the corners and behind the rocking chairs also. In the space where physical therapy is provided, the couch had visible marks and was soiled. 15A NCAC 18A .2825(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: Today I shared with you that new and updated Child Care Sanitation Rules, have been posted and are effective as of July 1, 2023. To access the new sanitation rules trainings, PowerPoints, and FAQ’s you can visit this website: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm During the interviews, I shared with each staff strategies and brief rule reviews around supervision, sanitation, and appropriate discipline. I encouraged you today Ms. Elizondo and Ms. McAlhaney, to enroll any new staff who have been employed at your facility for less than a year and any staff who you may have concerns with in regards to supervision, sanitation guidelines, and/or discipline; to participate and compete the training series provided by CCRI: “New Employee Orientation”. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance In addition, I re-shared with you the contact information for you and your staff to have and reach out to when addressing challenging behaviors: - Heathy Social Behavioral Specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is: https://www.childcareresourcesinc.org/challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Elizondo and Ms. McAlhaney. I encouraged you to ask any questions and you did not have any at the end of the visit. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.