University Child Dev. Center AT Northcross

GS110-91 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0626-216L Visit Date: 6/25/2026 Number Present: 24 Completed Date: 6/25/2026 Age: From 0 To 7 Total Minutes: 106 Time In: 01:04 PM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit. Ms. Rivens stated there is a file for child, K.H. I requested to see the child’s file. I requested to see attendance records for the infant and toddler classrooms. Ms. Rivens asked A. Hancock, staff member, to assist me with attendance records. Ms. Hancock shared with me attendance records of the infant room from November 2025 to December 2025 and toddler room from January 2026 to current. All attendance records were documented for child, K.H. The child’s file also contained emergency contact information and approved pick up list. Ms. Hancock stated on June 16, 2026, the mother arrived at the facility to drop off K.H. Ms. Hancock stated she was told to tell the parent the child couldn’t stay because no payments had been made. Ms. L. Barnette, general manager, was contacted via phone during the visit. She stated the child does have records on file and this was more related to tuition, vouchers and payments. There were 24 children present during today’s visit. I observed the children participating in free play and nap time. Supervision, staff/child ratios, group size, capacity and space were observed in compliance today. Based on interviews and documentation, the allegations of violations of child care requirements are unconfirmed. During today’s visit and not related to the complaint visit a violation was cited. There was 1 violation cited. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child's medical assessment was not on file. GS110-91(1) Technical Assistance: Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 7/8/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0526-055L Visit Date: 5/7/2026 Number Present: 77 Completed Date: 5/7/2026 Age: From 0 To 5 Total Minutes: 54 Time In: 11:06 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit. It was shared that the cook has been out and that she reported back to work today. It was shared that staff have been filling in to prepare the children’s meals. It was shared that on May 5, 2026, the children had applesauce, green beans, chicken drumettes and milk for lunch. After review of menu, it listed turkey and cheese sandwiches, oranges and milk. It was shared that the children did have what was listed on menu for Tuesday. I interviewed additional staff members, and it was shared that on Tuesday May 5, 2026, the toddlers had only applesauce and green beans for lunch. There were 77 children present during today’s visit. I observed the children participating in free play, napping, routines, and lunch. Supervision, staff/child ratios, group size, capacity and space were observed in compliance today. Based on interviews and documentation, the allegations of violations of child care requirements are confirmed. During today’s visit an additional violation was cited. Ms. L. Barnette, general manager, arrived during the visit. There were 2 violations cited during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On May 5, 2026, the children in the toddler classroom were only served applesauce and green beans for lunch which does not comply the Meal patterns for children in child care programs. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. On May 7, 2026 the children were served meatballs, peas, tropical fruit and milk for lunch. The posted menu listed meatballs, peas, pineapples and milk. 10A NCAC 09 .0901(b) Technical Assistance: -I shared with Ms. Rivens, Ms. Barnette and the cook the posted menu must be followed. I shared with them if there are changes to the menu, please revise the menu to what the children will be eating prior to serving the food to children. -I shared that children must be served all meal components. -It was shared that there have been issues with consistency in the kitchen. - I shared that an administrative action may be issued. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/20/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0526-055L Visit Date: 5/7/2026 Number Present: 77 Completed Date: 5/7/2026 Age: From 0 To 5 Total Minutes: 54 Time In: 11:06 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit. It was shared that the cook has been out and that she reported back to work today. It was shared that staff have been filling in to prepare the children’s meals. It was shared that on May 5, 2026, the children had applesauce, green beans, chicken drumettes and milk for lunch. After review of menu, it listed turkey and cheese sandwiches, oranges and milk. It was shared that the children did have what was listed on menu for Tuesday. I interviewed additional staff members, and it was shared that on Tuesday May 5, 2026, the toddlers had only applesauce and green beans for lunch. There were 77 children present during today’s visit. I observed the children participating in free play, napping, routines, and lunch. Supervision, staff/child ratios, group size, capacity and space were observed in compliance today. Based on interviews and documentation, the allegations of violations of child care requirements are confirmed. During today’s visit an additional violation was cited. Ms. L. Barnette, general manager, arrived during the visit. There were 2 violations cited during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On May 5, 2026, the children in the toddler classroom were only served applesauce and green beans for lunch which does not comply the Meal patterns for children in child care programs. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. On May 7, 2026 the children were served meatballs, peas, tropical fruit and milk for lunch. The posted menu listed meatballs, peas, pineapples and milk. 10A NCAC 09 .0901(b) Technical Assistance: -I shared with Ms. Rivens, Ms. Barnette and the cook the posted menu must be followed. I shared with them if there are changes to the menu, please revise the menu to what the children will be eating prior to serving the food to children. -I shared that children must be served all meal components. -It was shared that there have been issues with consistency in the kitchen. - I shared that an administrative action may be issued. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/20/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0226-316L Visit Date: 3/10/2026 Number Present: 81 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 140 Time In: 11:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit. I immediately requested to monitor the kitchen and menus. A. Hancock, staff member, was in the kitchen preparing lunch. I interviewed several staff members. It was shared the menu posted is not followed. It was shared they feed the children based on what they have in the pantry or what is delivered to them by the owners. They stated the menu is planned out but sometimes it can’t be followed because they don’t have the food items. It was shared that today the children did not have what was on the Week 2 menu for breakfast. I observed week 2 menu. The following items were listed: French toast sticks, strawberries and milk. It was shared the children consumed turkey sausage with English muffin, pears and milk for today’s breakfast. In the kitchen, I observed what the children would be consuming for today’s lunch. I was told that they were getting Week 3 lunch instead of week 2 lunch. It was shared that most of the time the children get the required meal components. It was shared that yesterday the children did not get milk with their lunch as it was delivered after most of the children were done with lunch. During today’s visit, I observed adequate portions of food. There were 81 children present during today’s visit. I observed the children participating in napping, transitions, free play, teacher directed activities and lunch. Supervision, group size, capacity and space were observed in compliance today. Based on interviews and observations, the allegations of violations of child care requirements are confirmed. During today’s visit and not related to complaint allegations, I observed staff/child ratios out of compliance in space #12 and NCprek classroom. There were 17 children present with 1 teacher. The children were 4 and 5 years of age. This was monitored during the walkthrough. Ms. Rivens accompanied me during the walkthrough of the facility. The classroom for children 1 years of age had 6 children present with 2 teachers. Ms. Rivens had 1 of the teachers assist in space #12. Ms. L. Barnette, general manager, arrived at the facility after the walkthrough of the facility. There were 3 violations cited during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interviews, on 3/9/2026 children did not receive the milk component with their lunch. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted is not followed. Based on interviews, the children are served based on what is in the pantry or what is delivered to the facility by the owners. Based on today's observation the children were served week 3 lunch instead of week 2 lunch. 10A NCAC 09 .0901(b) 1775 NC Pre-K program staff/child ratios and group sizes were not met. In space #12, an NCPre-K classroom there were 17 children present with 1 teacher. The children were 4 and 5 years of age. .3009 Technical Assistance: -I shared with Ms. Rivens and Ms. Barnette the posted menu must be followed. I shared with them if there are changes to the menu, please revise the menu to what the children will be eating prior to serving the food to children. -I shared that children must be served all meal components. -It was shared that they have been having some issues with the food company. -Ms. Barnette stated they will be revising their planned menus. - I shared with Ms. Rivens and Ms. Barnette, that the facility is license to follow enhanced staff/child ratio requirements at all times. NCprek requirements at all times. In space #12, there were 17 children present with 1 teacher. The children were 4 and 5 years of age. It was shared that 4 teachers were out today. Ms. Rivens stated that she was on her way to support space #12, but she had to answer the door and check on lunch. I shared that you could bring the children with you to maintain ratios if you need to step out of the classroom. They both stated that this was an unusual day as they didn’t expect the 2 NC PreK teachers would have to attend an offsite training. They stated there have been no previous issues with staff/child ratios. - I shared with Ms. Rivens and Ms. Barnette that a follow-up visit would be made in the near future. - I shared that an administrative action may be issued. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/23/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0226-316L Visit Date: 3/10/2026 Number Present: 81 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 140 Time In: 11:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit. I immediately requested to monitor the kitchen and menus. A. Hancock, staff member, was in the kitchen preparing lunch. I interviewed several staff members. It was shared the menu posted is not followed. It was shared they feed the children based on what they have in the pantry or what is delivered to them by the owners. They stated the menu is planned out but sometimes it can’t be followed because they don’t have the food items. It was shared that today the children did not have what was on the Week 2 menu for breakfast. I observed week 2 menu. The following items were listed: French toast sticks, strawberries and milk. It was shared the children consumed turkey sausage with English muffin, pears and milk for today’s breakfast. In the kitchen, I observed what the children would be consuming for today’s lunch. I was told that they were getting Week 3 lunch instead of week 2 lunch. It was shared that most of the time the children get the required meal components. It was shared that yesterday the children did not get milk with their lunch as it was delivered after most of the children were done with lunch. During today’s visit, I observed adequate portions of food. There were 81 children present during today’s visit. I observed the children participating in napping, transitions, free play, teacher directed activities and lunch. Supervision, group size, capacity and space were observed in compliance today. Based on interviews and observations, the allegations of violations of child care requirements are confirmed. During today’s visit and not related to complaint allegations, I observed staff/child ratios out of compliance in space #12 and NCprek classroom. There were 17 children present with 1 teacher. The children were 4 and 5 years of age. This was monitored during the walkthrough. Ms. Rivens accompanied me during the walkthrough of the facility. The classroom for children 1 years of age had 6 children present with 2 teachers. Ms. Rivens had 1 of the teachers assist in space #12. Ms. L. Barnette, general manager, arrived at the facility after the walkthrough of the facility. There were 3 violations cited during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interviews, on 3/9/2026 children did not receive the milk component with their lunch. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted is not followed. Based on interviews, the children are served based on what is in the pantry or what is delivered to the facility by the owners. Based on today's observation the children were served week 3 lunch instead of week 2 lunch. 10A NCAC 09 .0901(b) 1775 NC Pre-K program staff/child ratios and group sizes were not met. In space #12, an NCPre-K classroom there were 17 children present with 1 teacher. The children were 4 and 5 years of age. .3009 Technical Assistance: -I shared with Ms. Rivens and Ms. Barnette the posted menu must be followed. I shared with them if there are changes to the menu, please revise the menu to what the children will be eating prior to serving the food to children. -I shared that children must be served all meal components. -It was shared that they have been having some issues with the food company. -Ms. Barnette stated they will be revising their planned menus. - I shared with Ms. Rivens and Ms. Barnette, that the facility is license to follow enhanced staff/child ratio requirements at all times. NCprek requirements at all times. In space #12, there were 17 children present with 1 teacher. The children were 4 and 5 years of age. It was shared that 4 teachers were out today. Ms. Rivens stated that she was on her way to support space #12, but she had to answer the door and check on lunch. I shared that you could bring the children with you to maintain ratios if you need to step out of the classroom. They both stated that this was an unusual day as they didn’t expect the 2 NC PreK teachers would have to attend an offsite training. They stated there have been no previous issues with staff/child ratios. - I shared with Ms. Rivens and Ms. Barnette that a follow-up visit would be made in the near future. - I shared that an administrative action may be issued. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/23/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 77 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 355 Time In: 08:50 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by S. Rivens, office assistant. L. Barnette, general manager, also assisted with today’s visit. They both accompanied me during portions of the walkthrough. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 8/14/25. The center received 14 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/14/25. There were 77 children in attendance today. The children were observed participating in free play, breakfast and teacher directed activities. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. M. Santorello criminal background check expired on 12/8/25. She has until 2/4/26 to get a current letter on file. If a current letter is not on file by 2/4/26 she can not report to work. There were 13 violations cited during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not current with what the children eating for am snack. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The EMC plan was not current. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was peppermint oil on a top shelf. It had several warning labels. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Turner TB is incomplete. M. Shreves did not have a current TB on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member did not have a current Emergency information form on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). M. Santorrelo does not have a current background letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for completion of orientation trainings within 6 weeks of employment for A. Morerra and J. Thomas. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for orientation trainings within 2 weeks of employment for A. Morera and J. Thomas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no current plan and evaluation forms for A. Hancock, C. Tuck, V. White, T. Tompkins, R. white, S. Rivens, M. Dafazio, K. Mcknight. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no certificate on file for M. Santorello, A. Morrera, and J. Thomas. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation of completion on file T. Tompkins and M. Difazio. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that K. Mcknight completed that trainings for the 5 year mark. .1103(b) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/4/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 77 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 355 Time In: 08:50 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by S. Rivens, office assistant. L. Barnette, general manager, also assisted with today’s visit. They both accompanied me during portions of the walkthrough. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 8/14/25. The center received 14 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/14/25. There were 77 children in attendance today. The children were observed participating in free play, breakfast and teacher directed activities. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. M. Santorello criminal background check expired on 12/8/25. She has until 2/4/26 to get a current letter on file. If a current letter is not on file by 2/4/26 she can not report to work. There were 13 violations cited during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not current with what the children eating for am snack. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The EMC plan was not current. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was peppermint oil on a top shelf. It had several warning labels. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Turner TB is incomplete. M. Shreves did not have a current TB on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member did not have a current Emergency information form on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). M. Santorrelo does not have a current background letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for completion of orientation trainings within 6 weeks of employment for A. Morerra and J. Thomas. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for orientation trainings within 2 weeks of employment for A. Morera and J. Thomas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no current plan and evaluation forms for A. Hancock, C. Tuck, V. White, T. Tompkins, R. white, S. Rivens, M. Dafazio, K. Mcknight. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no certificate on file for M. Santorello, A. Morrera, and J. Thomas. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation of completion on file T. Tompkins and M. Difazio. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that K. Mcknight completed that trainings for the 5 year mark. .1103(b) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/4/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 77 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 355 Time In: 08:50 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by S. Rivens, office assistant. L. Barnette, general manager, also assisted with today’s visit. They both accompanied me during portions of the walkthrough. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 8/14/25. The center received 14 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/14/25. There were 77 children in attendance today. The children were observed participating in free play, breakfast and teacher directed activities. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. M. Santorello criminal background check expired on 12/8/25. She has until 2/4/26 to get a current letter on file. If a current letter is not on file by 2/4/26 she can not report to work. There were 13 violations cited during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not current with what the children eating for am snack. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The EMC plan was not current. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was peppermint oil on a top shelf. It had several warning labels. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Turner TB is incomplete. M. Shreves did not have a current TB on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member did not have a current Emergency information form on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). M. Santorrelo does not have a current background letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for completion of orientation trainings within 6 weeks of employment for A. Morerra and J. Thomas. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for orientation trainings within 2 weeks of employment for A. Morera and J. Thomas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no current plan and evaluation forms for A. Hancock, C. Tuck, V. White, T. Tompkins, R. white, S. Rivens, M. Dafazio, K. Mcknight. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no certificate on file for M. Santorello, A. Morrera, and J. Thomas. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation of completion on file T. Tompkins and M. Difazio. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that K. Mcknight completed that trainings for the 5 year mark. .1103(b) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/4/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 77 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 355 Time In: 08:50 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by S. Rivens, office assistant. L. Barnette, general manager, also assisted with today’s visit. They both accompanied me during portions of the walkthrough. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 8/14/25. The center received 14 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/14/25. There were 77 children in attendance today. The children were observed participating in free play, breakfast and teacher directed activities. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. M. Santorello criminal background check expired on 12/8/25. She has until 2/4/26 to get a current letter on file. If a current letter is not on file by 2/4/26 she can not report to work. There were 13 violations cited during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not current with what the children eating for am snack. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The EMC plan was not current. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was peppermint oil on a top shelf. It had several warning labels. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Turner TB is incomplete. M. Shreves did not have a current TB on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member did not have a current Emergency information form on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). M. Santorrelo does not have a current background letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for completion of orientation trainings within 6 weeks of employment for A. Morerra and J. Thomas. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for orientation trainings within 2 weeks of employment for A. Morera and J. Thomas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no current plan and evaluation forms for A. Hancock, C. Tuck, V. White, T. Tompkins, R. white, S. Rivens, M. Dafazio, K. Mcknight. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no certificate on file for M. Santorello, A. Morrera, and J. Thomas. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation of completion on file T. Tompkins and M. Difazio. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that K. Mcknight completed that trainings for the 5 year mark. .1103(b) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/4/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 1225-082L Visit Date: 12/16/2025 Number Present: 74 Completed Date: 12/16/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by S. Rivens, office assistant. I shared the reason for my visit with Ms. Rivens. Ms. Rivens shared with me they still don’t have a director at the facility. She stated that Ms. L. Barnette, district regional manager, has been assisting at times. I requested to start with a walkthrough of the facility. Ms. A. Hancock, staff member, also assisted with today’s visit. During the walkthrough, I observed space #10 with no doorknob. Ms. Rivens stated it was scheduled to be fix this past Saturday. Ms. Rivens stated that it was not repaired and yesterday Ms. Barnette was at the facility and took notes to reach back out to maintenance to get it rescheduled and fixed. Ms. Rivens and Ms. Hancock both shared that water is offered to children throughout the day. Ms. Hancock stated that the cook gives each classroom a pitcher of water. She stated some teachers will go ahead and get the pitcher from the kitchen. She stated they are offered water after outdoor play. She stated the children in the PreK classrooms bring in their own bottle of water. There were 74 children present during today’s visit. I observed the children participating in free play, breakfast, and teacher directed activities. Staff/child ratio, Supervision, group size, capacity and space were observed in compliance today. Based on interviews the allegations of violations of child care requirements are substantiated. There was 1 violation cited during today’s visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #10, the door does not have a doorknob. G.S. 110-91(6); .0601(b) Technical Assistance: Ms. Rivens shared the carpets/rugs were last cleaned about 3 months ago. I monitored the rug in the one-year-old classroom. It did not appear to be in an extremely worn condition; however, I did recommend that it get cleaned. Ms. Rivens and Ms. Hancock stated that it would get clean as soon as possible and would stay on track of getting it clean every 3 months. Ms. Rivens and Ms. Hancock shared that the closure was an emergency situation and there was no time for proper notification for parents. I shared with Ms. Rivens and Ms. Hancock there are no child care rules regarding a staff member shall be in the front office/foyer area to greet and open the door for families. Ms. Rivens and Ms. Hancock shared that the previous director would try to be up front to greet families and some parents/teachers may have been accustomed to that routine. They both shared that until there is a director at the facility some staff have been assigned with helping families enter the building and assisting with visitors. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/29/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/27/2025 Number Present: 65 Completed Date: 1/27/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 82%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by T. Lipscomb (Forney), assistant director. Ms. Forney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 7/22/24. The center received 11 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. The facility is past due for a fire inspection. There were 65 children in attendance today. The children were observed participating in free play, breakfast, teacher directed activities, and routines. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facility file did not contain playground diagrams and space calculation sheet. The playgrounds were measured during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 9 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for a fire inspection. The last fire inspection was conducted on 1/2/24. 10A NCAC 09 .0304(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space #3, there was no daily gross motor activity listed on the plan. .0508(g)(3) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The preschool playground does not have the required amount of mulch stationary equipment. .0605(j) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for T. Davidson. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no annual emergency information form on file for T. Davidson. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation on file that U. Kerns completed an annual staff evaluation and development plan. 10A NCAC 09 .0514(f) 1768 The health assessment did not include a hearing screening. A child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. A child's file did not include a dental screening. .3005 (a)(5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D. Sorrels has not completed the health and safety trainings for the 5 year mark. There was no documentation on file that V. White and J. Mafera has completed the maltreatment training for the 5 year mark. .1103(b) Technical Assistance: -I shared with Ms. Forney that I would email her a copy of the outdoor measurements. -I shared with Ms. Forney to update the facilities EPR plan. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/10/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/27/2025 Number Present: 65 Completed Date: 1/27/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 82%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is current/active. I was greeted by T. Lipscomb (Forney), assistant director. Ms. Forney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 7/22/24. The center received 11 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. The facility is past due for a fire inspection. There were 65 children in attendance today. The children were observed participating in free play, breakfast, teacher directed activities, and routines. I monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facility file did not contain playground diagrams and space calculation sheet. The playgrounds were measured during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 9 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for a fire inspection. The last fire inspection was conducted on 1/2/24. 10A NCAC 09 .0304(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space #3, there was no daily gross motor activity listed on the plan. .0508(g)(3) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The preschool playground does not have the required amount of mulch stationary equipment. .0605(j) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for T. Davidson. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no annual emergency information form on file for T. Davidson. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation on file that U. Kerns completed an annual staff evaluation and development plan. 10A NCAC 09 .0514(f) 1768 The health assessment did not include a hearing screening. A child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. A child's file did not include a dental screening. .3005 (a)(5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D. Sorrels has not completed the health and safety trainings for the 5 year mark. There was no documentation on file that V. White and J. Mafera has completed the maltreatment training for the 5 year mark. .1103(b) Technical Assistance: -I shared with Ms. Forney that I would email her a copy of the outdoor measurements. -I shared with Ms. Forney to update the facilities EPR plan. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/10/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 21 Completed Date: 6/18/2024 Age: From 1 To 9 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced routine visit. Upon arrival I was greeted by Ms. T. Lipscomb. I shared the reason for the visit and she assisted me with today’s visit. Your program currently operates with a Five (5) star license. The license was posted, with restrictions to first (1st) shift, meets enhanced ratios, meets enhanced space, and children’s under two and one half (2 ½) years old in rooms with direct exits only. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82%) percent as of today’s visit. Ownership: The facility owner is Ramsey Peele Corporation SSI # 0220121 which is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The following items were monitored: Licensing Posted, Permit Restrictions, Staff/Child Ratio, Supervision, Specialized Trainings, Storage of Hazardous Substances and Storage of Medication, Program Records, and General Safety. The fire inspection and sanitation inspection remain current and in good standing since the last visit. The following items above were found in/out of compliance. The following inspections are below. •Last fire drill was conducted on 6/7/24. •Last Shelter in Place/Lockdown Drill was conducted 4/4/24. •Last Playground Inspection was conducted on 5/2/24. •The incident report(s) and log were in compliance. The facility typically operates with five (5) NC Pre K classrooms and all were out for the summer. The children were observed the child in the toddler room was interacting with his teacher using play food and pretending to feed the babies, then transitioning to shape and sorting activities. The children in the room that serves school age/summer camp children were beginning their second (2nd) day of camp and were participating in getting to know me activities. The children in the pre k room were participating in teacher led circle time and large group activities. The menu and allergy list were posted and the children were finishing breakfast which consisted of grits, oranges, sausage and milk. Outdoor Learning Environment: The facility has two large outdoor learning environments. On the side that serves toddler and younger children, everything was in compliance. It was recommended to weed the fence and smaller standing structures as well as to seek solutions on ways to prevent grass from growing into the mulch to remain in compliance. On the side that serves the preschool, school age and summer camp program, one slide was observed to be cracked and in need of replacement. Ms. Lipscomb, provided documentation from the playground supplier stating the issue of the broken equipment and a time line to fix or replace the slide. In the meantime, no children are allowed to play on that particular piece of equipment. This area is also in need of weeding around the back fence area. Ms. Lipscomb and I discussed the trees from the apartment complex which were hanging dangerously close to the backside of the building. This is not an area where children play, but the trees are hanging close to the Pre K room’s windows and need to be pruned. Since this is on the apartment complex’s property, they should prune the trees in a timely manner, and maintain an adequate level of maintenance through out the year to ensure the trees don’t fall on this facility’s property and cause hazards and damage. Staff Records: The staff-training worksheets were completed before the visit. There were two (2) new staff files to monitor. While the files were well organized the date of the annual emergency medical care review was not documented as done upon hire. Medication: Medication was monitored and was in compliance. A six month prescription permission form was left with the facility to maintain medication best practice with current emergency medication. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is provided but not monitored on today’s visit. One (1) violation was observed today. The violations are as follows: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. New staff members D.H. and A. H, files did not show documentation of a review of the EMC plan. 10A NCAC 09 .0802(a) On or before 7/1/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Reach out to your Child Care Consultant for the facility’s star rated cohort assessment and preparation year. Please make the Child Care Consultant aware of when and if you are ready to begin the Star Rated License process within the cohort timeline. Technical Assistance •The infant room will be opened in August of 2024. Ms. Lipscomb and I walked through the empty room and noted some of the changes she felt were needed. I encouraged her to reach out to her Environmental Health Consultant for guidance on the food preparation area and bottle warming area. As well as the depth and height of the diaper changing platform. We also discussed ways to keep the room cool and not overheated, reminding Ms. Lipscomb that any changes to a structure should be looked at by fire and sanitation to remain in compliance. •Each employee should review the EPR on an annual basis or when changes occur, and upon hire. Please visit the DCDEE website’s “emergency preparedness” tab for step by step instructions on annual updates and best practices. This review can also be added to a new hires personnel policy to be reviewed upon hire. •On May 13, 2024, DCDEE emailed the following information included in the Raise NC Newsletter Blast regarding a 2024 Legislative Session Update: Last week the Senate Health Committee unanimously passed and sent Senate Bill 876 QRIS Modernization to the Senate Appropriations Committee. The legislation authorizes the Child Care Commission to adopt rules to update and revise the Quality Rating Improvement System to include alternative pathways for licensed child care facilities to earn or maintain star ratings and extends the hold harmless provisions until the updated system is implemented. •The Senate also assigned Senate Bill 896 Investing in NC Act to the Senate Rules Committee. The legislation includes proposed funding to support expansion of the WAGE$ program statewide. •Reach out to your local CCRI and Partnership for Children for assistance with the Rated License process. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 21 Completed Date: 6/18/2024 Age: From 1 To 9 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced routine visit. Upon arrival I was greeted by Ms. T. Lipscomb. I shared the reason for the visit and she assisted me with today’s visit. Your program currently operates with a Five (5) star license. The license was posted, with restrictions to first (1st) shift, meets enhanced ratios, meets enhanced space, and children’s under two and one half (2 ½) years old in rooms with direct exits only. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82%) percent as of today’s visit. Ownership: The facility owner is Ramsey Peele Corporation SSI # 0220121 which is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The following items were monitored: Licensing Posted, Permit Restrictions, Staff/Child Ratio, Supervision, Specialized Trainings, Storage of Hazardous Substances and Storage of Medication, Program Records, and General Safety. The fire inspection and sanitation inspection remain current and in good standing since the last visit. The following items above were found in/out of compliance. The following inspections are below. •Last fire drill was conducted on 6/7/24. •Last Shelter in Place/Lockdown Drill was conducted 4/4/24. •Last Playground Inspection was conducted on 5/2/24. •The incident report(s) and log were in compliance. The facility typically operates with five (5) NC Pre K classrooms and all were out for the summer. The children were observed the child in the toddler room was interacting with his teacher using play food and pretending to feed the babies, then transitioning to shape and sorting activities. The children in the room that serves school age/summer camp children were beginning their second (2nd) day of camp and were participating in getting to know me activities. The children in the pre k room were participating in teacher led circle time and large group activities. The menu and allergy list were posted and the children were finishing breakfast which consisted of grits, oranges, sausage and milk. Outdoor Learning Environment: The facility has two large outdoor learning environments. On the side that serves toddler and younger children, everything was in compliance. It was recommended to weed the fence and smaller standing structures as well as to seek solutions on ways to prevent grass from growing into the mulch to remain in compliance. On the side that serves the preschool, school age and summer camp program, one slide was observed to be cracked and in need of replacement. Ms. Lipscomb, provided documentation from the playground supplier stating the issue of the broken equipment and a time line to fix or replace the slide. In the meantime, no children are allowed to play on that particular piece of equipment. This area is also in need of weeding around the back fence area. Ms. Lipscomb and I discussed the trees from the apartment complex which were hanging dangerously close to the backside of the building. This is not an area where children play, but the trees are hanging close to the Pre K room’s windows and need to be pruned. Since this is on the apartment complex’s property, they should prune the trees in a timely manner, and maintain an adequate level of maintenance through out the year to ensure the trees don’t fall on this facility’s property and cause hazards and damage. Staff Records: The staff-training worksheets were completed before the visit. There were two (2) new staff files to monitor. While the files were well organized the date of the annual emergency medical care review was not documented as done upon hire. Medication: Medication was monitored and was in compliance. A six month prescription permission form was left with the facility to maintain medication best practice with current emergency medication. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is provided but not monitored on today’s visit. One (1) violation was observed today. The violations are as follows: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. New staff members D.H. and A. H, files did not show documentation of a review of the EMC plan. 10A NCAC 09 .0802(a) On or before 7/1/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Reach out to your Child Care Consultant for the facility’s star rated cohort assessment and preparation year. Please make the Child Care Consultant aware of when and if you are ready to begin the Star Rated License process within the cohort timeline. Technical Assistance •The infant room will be opened in August of 2024. Ms. Lipscomb and I walked through the empty room and noted some of the changes she felt were needed. I encouraged her to reach out to her Environmental Health Consultant for guidance on the food preparation area and bottle warming area. As well as the depth and height of the diaper changing platform. We also discussed ways to keep the room cool and not overheated, reminding Ms. Lipscomb that any changes to a structure should be looked at by fire and sanitation to remain in compliance. •Each employee should review the EPR on an annual basis or when changes occur, and upon hire. Please visit the DCDEE website’s “emergency preparedness” tab for step by step instructions on annual updates and best practices. This review can also be added to a new hires personnel policy to be reviewed upon hire. •On May 13, 2024, DCDEE emailed the following information included in the Raise NC Newsletter Blast regarding a 2024 Legislative Session Update: Last week the Senate Health Committee unanimously passed and sent Senate Bill 876 QRIS Modernization to the Senate Appropriations Committee. The legislation authorizes the Child Care Commission to adopt rules to update and revise the Quality Rating Improvement System to include alternative pathways for licensed child care facilities to earn or maintain star ratings and extends the hold harmless provisions until the updated system is implemented. •The Senate also assigned Senate Bill 896 Investing in NC Act to the Senate Rules Committee. The legislation includes proposed funding to support expansion of the WAGE$ program statewide. •Reach out to your local CCRI and Partnership for Children for assistance with the Rated License process. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/29/2024 Number Present: 55 Completed Date: 1/29/2024 Age: From 1 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is displayed as suspended. The owners were notified. Traci Meyer Carpenter, Child Care Consultant accompanied me during today’s visit. We were greeted by L. Barnette, interim director. Ms. Barnette accompanied us during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 1/5/23. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. There were 55 children in attendance today. The children were observed participating in free play and teacher directed activities. We monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 19 violations cited during today's the visit. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One NCprek child's file did not include knowledge of a summary of the law. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #6, there was documentation of arrival times. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space #3, there was no current activity plan posted. GS 110-91(12); .0508(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information posted in the facility. .0802(h) 832 There was no written emergency medical care (EMC) plan. The facility has not updated the written medical emergency care plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was clorox and glade aerosol containers in an unlocked closet. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. There was triple antibiotic ointment located in the classrooms first aid kit accessible to children. 15A NCAC 18A .2820(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated annual health questionnaire on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White, and S. Jones. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated emergency information form on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White and S. Jones. .0701(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not include a medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1765 The health assessment did not include a physical examination. Two NC prek children's file did not include a medical report. .3005(a)(1) 1766 The health assessment did not include updated immunizations. One NCprek child's file did not include immunization records. .3005 (a)(2) 1767 The health assessment did not include a vision screening. One NCprek child's file did not include a vision screening. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One NC-prek child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Three NC-PreK children's file did not include a dental screening. .3005 (a)(5) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child's inhaler medication did not include a medical action plan. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One NC prek child's file did have a no smoking notification. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. Q. Goodwin has not completed the medication health and safety training within one year of employment. .1102(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One NCprek child's file did not include acknowlegment regarding the policy. .0608(b)(1-6) Technical Assistance: I shared with the administrator that due to the number of violations a follow up visit would be made in the near future. I shared with the administrator to contact environmental health for an inspection. The facilities annual inspection was due when the facility was transitioning back into their building from their sister location. The facility was closed June 2023 until early January 2024 due to storm damage. The facility did receive an environmental health visit on 1/2/24 that gave them permission to reopen. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/12/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/29/2024 Number Present: 55 Completed Date: 1/29/2024 Age: From 1 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is displayed as suspended. The owners were notified. Traci Meyer Carpenter, Child Care Consultant accompanied me during today’s visit. We were greeted by L. Barnette, interim director. Ms. Barnette accompanied us during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 1/5/23. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. There were 55 children in attendance today. The children were observed participating in free play and teacher directed activities. We monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 19 violations cited during today's the visit. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One NCprek child's file did not include knowledge of a summary of the law. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #6, there was documentation of arrival times. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space #3, there was no current activity plan posted. GS 110-91(12); .0508(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information posted in the facility. .0802(h) 832 There was no written emergency medical care (EMC) plan. The facility has not updated the written medical emergency care plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was clorox and glade aerosol containers in an unlocked closet. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. There was triple antibiotic ointment located in the classrooms first aid kit accessible to children. 15A NCAC 18A .2820(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated annual health questionnaire on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White, and S. Jones. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated emergency information form on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White and S. Jones. .0701(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not include a medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1765 The health assessment did not include a physical examination. Two NC prek children's file did not include a medical report. .3005(a)(1) 1766 The health assessment did not include updated immunizations. One NCprek child's file did not include immunization records. .3005 (a)(2) 1767 The health assessment did not include a vision screening. One NCprek child's file did not include a vision screening. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One NC-prek child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Three NC-PreK children's file did not include a dental screening. .3005 (a)(5) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child's inhaler medication did not include a medical action plan. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One NC prek child's file did have a no smoking notification. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. Q. Goodwin has not completed the medication health and safety training within one year of employment. .1102(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One NCprek child's file did not include acknowlegment regarding the policy. .0608(b)(1-6) Technical Assistance: I shared with the administrator that due to the number of violations a follow up visit would be made in the near future. I shared with the administrator to contact environmental health for an inspection. The facilities annual inspection was due when the facility was transitioning back into their building from their sister location. The facility was closed June 2023 until early January 2024 due to storm damage. The facility did receive an environmental health visit on 1/2/24 that gave them permission to reopen. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/12/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/29/2024 Number Present: 55 Completed Date: 1/29/2024 Age: From 1 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is displayed as suspended. The owners were notified. Traci Meyer Carpenter, Child Care Consultant accompanied me during today’s visit. We were greeted by L. Barnette, interim director. Ms. Barnette accompanied us during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 1/5/23. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. There were 55 children in attendance today. The children were observed participating in free play and teacher directed activities. We monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 19 violations cited during today's the visit. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One NCprek child's file did not include knowledge of a summary of the law. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #6, there was documentation of arrival times. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space #3, there was no current activity plan posted. GS 110-91(12); .0508(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information posted in the facility. .0802(h) 832 There was no written emergency medical care (EMC) plan. The facility has not updated the written medical emergency care plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was clorox and glade aerosol containers in an unlocked closet. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. There was triple antibiotic ointment located in the classrooms first aid kit accessible to children. 15A NCAC 18A .2820(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated annual health questionnaire on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White, and S. Jones. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated emergency information form on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White and S. Jones. .0701(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not include a medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1765 The health assessment did not include a physical examination. Two NC prek children's file did not include a medical report. .3005(a)(1) 1766 The health assessment did not include updated immunizations. One NCprek child's file did not include immunization records. .3005 (a)(2) 1767 The health assessment did not include a vision screening. One NCprek child's file did not include a vision screening. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One NC-prek child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Three NC-PreK children's file did not include a dental screening. .3005 (a)(5) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child's inhaler medication did not include a medical action plan. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One NC prek child's file did have a no smoking notification. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. Q. Goodwin has not completed the medication health and safety training within one year of employment. .1102(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One NCprek child's file did not include acknowlegment regarding the policy. .0608(b)(1-6) Technical Assistance: I shared with the administrator that due to the number of violations a follow up visit would be made in the near future. I shared with the administrator to contact environmental health for an inspection. The facilities annual inspection was due when the facility was transitioning back into their building from their sister location. The facility was closed June 2023 until early January 2024 due to storm damage. The facility did receive an environmental health visit on 1/2/24 that gave them permission to reopen. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/12/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: UNIVERSITY CHILD DEV. CENTER AT NORTHCROSS Facility ID: 60000296 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 1/29/2024 Number Present: 55 Completed Date: 1/29/2024 Age: From 1 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and RAMSEY PEELE CORPORATION is displayed as suspended. The owners were notified. Traci Meyer Carpenter, Child Care Consultant accompanied me during today’s visit. We were greeted by L. Barnette, interim director. Ms. Barnette accompanied us during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 1/5/23. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/2/24. There were 55 children in attendance today. The children were observed participating in free play and teacher directed activities. We monitored NC Pre-K program requirements. The playground was monitored during today’s visit. The facilities transportation vehicle was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 19 violations cited during today's the visit. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One NCprek child's file did not include knowledge of a summary of the law. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #6, there was documentation of arrival times. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space #3, there was no current activity plan posted. GS 110-91(12); .0508(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information posted in the facility. .0802(h) 832 There was no written emergency medical care (EMC) plan. The facility has not updated the written medical emergency care plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was clorox and glade aerosol containers in an unlocked closet. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. There was triple antibiotic ointment located in the classrooms first aid kit accessible to children. 15A NCAC 18A .2820(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated annual health questionnaire on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White, and S. Jones. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated emergency information form on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White and S. Jones. .0701(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not include a medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1765 The health assessment did not include a physical examination. Two NC prek children's file did not include a medical report. .3005(a)(1) 1766 The health assessment did not include updated immunizations. One NCprek child's file did not include immunization records. .3005 (a)(2) 1767 The health assessment did not include a vision screening. One NCprek child's file did not include a vision screening. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One NC-prek child's file did not include a hearing screening. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Three NC-PreK children's file did not include a dental screening. .3005 (a)(5) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child's inhaler medication did not include a medical action plan. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One NC prek child's file did have a no smoking notification. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. Q. Goodwin has not completed the medication health and safety training within one year of employment. .1102(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One NCprek child's file did not include acknowlegment regarding the policy. .0608(b)(1-6) Technical Assistance: I shared with the administrator that due to the number of violations a follow up visit would be made in the near future. I shared with the administrator to contact environmental health for an inspection. The facilities annual inspection was due when the facility was transitioning back into their building from their sister location. The facility was closed June 2023 until early January 2024 due to storm damage. The facility did receive an environmental health visit on 1/2/24 that gave them permission to reopen. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 2/12/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times