Lightbridge Academy OF Huntersville

10A NCAC 09 .0701 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/8/2025 Number Present: 137 Completed Date: 12/8/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CARE OF CHARLOTTE LLC. is current and active. I was greeted by P. Garny, director. Ms. Garny accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/10/25. The center received 13 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/10/24. There were 137 children in attendance today during the walkthrough. I observed the children participating in breakfast, napping, free play, routines, teacher directed activities and vendor activity. The playgrounds were not monitored today due to inclement weather. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 3 violations cited during today’s visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. There was no posting of the summary of the NC Child care law. G.S. 110-102 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member did not have a medical report on file. A staff member had an incomplete medical report on file. 10A NCAC 09 .0701(a) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed all the health and safety trainings within one year of employment. .1102(a) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/22/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/8/2025 Number Present: 137 Completed Date: 12/8/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CARE OF CHARLOTTE LLC. is current and active. I was greeted by P. Garny, director. Ms. Garny accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/10/25. The center received 13 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/10/24. There were 137 children in attendance today during the walkthrough. I observed the children participating in breakfast, napping, free play, routines, teacher directed activities and vendor activity. The playgrounds were not monitored today due to inclement weather. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 3 violations cited during today’s visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. There was no posting of the summary of the NC Child care law. G.S. 110-102 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member did not have a medical report on file. A staff member had an incomplete medical report on file. 10A NCAC 09 .0701(a) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed all the health and safety trainings within one year of employment. .1102(a) Technical Assistance: For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/22/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 7/3/2025 Number Present: 125 Completed Date: 7/3/2025 Age: From 0 To 9 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a one star license and an 18 month compliance history score of 87%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by P. Garny, director. Ms. Garny accompanied me during the walkthrough of the facility. There were 125 children present during the walkthrough of the facility. During the visit, I spent time observing space #7, the classroom for children 2 years of age. I observed the teacher and children sitting on the carpet. I observed the teacher reading a book with the children and asking open ended questions. I spent time observing space #10, I observed the teacher and children sitting on the carpet. I observed a teacher reading a book with the children. I observed children who did not want to participate in story time enjoy free play. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There have been 6 new staff since my last visit. I monitored all new staff files. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. During the visit, when asking questions about exiting staff, I monitored that A. Eudy had an expired criminal background letter on file. Prior to the visit, I reviewed A. Eudy background information using the ABCMS portal. Ms. Eudy has until July 17, 2025, to get a current letter on file. If a current letter is not on file by July 17, 2025, Ms. Eudy cannot report to work. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 7 violations cited during today’s visit. Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Incident logs were not maintained as required. The incidents that occurred in June 2025 were not logged. .0802(g)(1-6) 1030 Application for employment and date of birth was not on file for all staff. A substitute staff did not have an application on file. .0302(d)(1)(A) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A substitute staff did not have a current TB on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A substitute staff did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A substitute provider did not have a current Emergency information form on file. .0701(a) 1757 A valid qualification letter was not on file and available to review at the facility. A. Eudy does not have valid qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1898 Staff did not complete the health and safety training within one year of employment. Two staff members did not complete the trainings within one year of employment. .1102(a) Technical Assistance: -We discussed changing the facilities age range. -We discussed making sure staff complete the division’s medical form. -I discuss the ABCMS Portal with the administrator. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 7/16/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 134 Completed Date: 12/11/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 08:45 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is active/not current. This information was shared with the director and owner prior and during the visit. I was greeted by P. Garny, director. Ms. Garny accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 8/13/24. The center received 17 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/10/2024. There were 134 children in attendance today during the walkthrough. I observed the children participating in free play, arrival, handwashing and teacher directed activities. The playground was not monitored today due to inclement weather. The facility does not provide transportation. I monitored all new staff files since my last visit and 10 percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 5 violations cited today. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In spaces #1 and #2, there was no daily gross motor activity listed on the plans. .0508(g)(3) 843 A drug or medicine was administered after its expiration date. In space #6, a child's vaseline had expired permission to give dates. In space #7, a child's boogie wipes had expired permission to give dates. A child's butt paste had expired permission to give dates. A child's aquaphor had expired dates. 10A NCAC 09 .0803(1)(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no documentation on file of completion of training for M. Dial. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. .1102(d) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no documentation on file of completion of training for M. Dial. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation on file that B. Nicoletti completed the trainings within one year of employment. .1102(a) Technical Assistance: -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/24/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 140 Completed Date: 11/21/2024 Age: From 0 To 5 Total Minutes: 80 Time In: 09:30 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced An unannounced visit was made today to monitor for compliance with child care requirements and the Administrative Action’s corrective action plan. A walkthrough of the facility was completed, and the following items were monitored: supervision, capacity, staff/child ratios, CPR, First Aid, ITS-SIDS, current criminal record checks, storage of hazardous products and medications, adequate/approved space, staff records, program records, license posted and permit restrictions. P. Garny (Courtney Garny), director, stated there has been 1 new staff since my last visit. The center last had a sanitation inspection on 8/13/24. The center received 17 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/15/24. The following items were posted for easy reference: NC Summary of the law, emergency medical care plan, safe arrival and departure procedures, daily schedules, activity plans, staff/child ratio charts, current menus, SIDS policy and evacuation routes. There were 140 children present today. The children were observed participating in free play, napping, routines, and teacher directed activities. The Written Warning administrative action was issued on September 25, 2024. Ms. Garny received the Written Warning administrative action on September 30, 2024. I reviewed the Written Warning administrative action with Ms. Garny on October 1, 2024. The action was not appealed. The action and cover letter was posted in the facility. The facilities corrective action plan consists of 4 stipulations. 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1801(a) regarding supervision. 2. Within one (1) week after this Notice is received, Paige Garny, administrator, shall contact Jennifer Kappas, Child Development Specialist, Child Care Resources Inc., telephone number 704-376-6697 ext. 370, email Jkappas@childcareresourcesinc.org, to arrange for training regarding supervision of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Ms. Garny sent me an email on 10/8/2024 that documented that contact was made with Jennifer Kappas to arrange the training regarding supervision. During the visit, Ms. Garny shared with me that the training will take place on November 6, 2024. The training was completed on November 6, 2024. Within three (3) days after completing the training, documentation of the training shall be submitted to Michelle Cuthbertson, Child Care Consultant, PO Box 681376, Charlotte, NC, 28216, telephone number, 704- 497-4454, email Michelle.Cuthbertson@dhhs.nc.gov. Documentation shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due on November 11, 2024. Ms. Garny emailed me documentation of the training on November 8, 2024. 3. Within two (2) weeks after the required training in Item #2, Ms. Garny shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When children are preparing for and eating meals • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Cuthbertson for approval. Ms. Cuthbertson shall notify Ms. Garny, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due by November 20, 2024. Ms. Garny emailed me the supervision written plan on November 12, 2024. It was reviewed and modifications were needed. Ms. Garny corrected the plan. The plan was approved on November 12, 2024. 4. Within two (2) weeks after approval of the written plan in Item #3, a staff meeting shall be conducted to review the approved written plan. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, the time, and length of meeting, and minutes documenting the information discussed during the meeting. Ms. Garny conducted a staff meeting on November 12, 2024, and review the supervision written plan. Ms. Garny shall email documentation of the meeting to Ms. Cuthbertson within three (3) days of the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Garny emailed me the required documentation for the staff meeting on November 14, 2024. All stipulations of the corrective action plan has been completed. A closure letter for the written warning administrative action will be placed in the mail. There were 2 violations cited during today’s visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff members medical report was older than year. 10A NCAC 09 .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the training within the required timeframe. .1102(g) Technical Assistance: For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/4/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 140 Completed Date: 11/21/2024 Age: From 0 To 5 Total Minutes: 80 Time In: 09:30 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced An unannounced visit was made today to monitor for compliance with child care requirements and the Administrative Action’s corrective action plan. A walkthrough of the facility was completed, and the following items were monitored: supervision, capacity, staff/child ratios, CPR, First Aid, ITS-SIDS, current criminal record checks, storage of hazardous products and medications, adequate/approved space, staff records, program records, license posted and permit restrictions. P. Garny (Courtney Garny), director, stated there has been 1 new staff since my last visit. The center last had a sanitation inspection on 8/13/24. The center received 17 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/15/24. The following items were posted for easy reference: NC Summary of the law, emergency medical care plan, safe arrival and departure procedures, daily schedules, activity plans, staff/child ratio charts, current menus, SIDS policy and evacuation routes. There were 140 children present today. The children were observed participating in free play, napping, routines, and teacher directed activities. The Written Warning administrative action was issued on September 25, 2024. Ms. Garny received the Written Warning administrative action on September 30, 2024. I reviewed the Written Warning administrative action with Ms. Garny on October 1, 2024. The action was not appealed. The action and cover letter was posted in the facility. The facilities corrective action plan consists of 4 stipulations. 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1801(a) regarding supervision. 2. Within one (1) week after this Notice is received, Paige Garny, administrator, shall contact Jennifer Kappas, Child Development Specialist, Child Care Resources Inc., telephone number 704-376-6697 ext. 370, email Jkappas@childcareresourcesinc.org, to arrange for training regarding supervision of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Ms. Garny sent me an email on 10/8/2024 that documented that contact was made with Jennifer Kappas to arrange the training regarding supervision. During the visit, Ms. Garny shared with me that the training will take place on November 6, 2024. The training was completed on November 6, 2024. Within three (3) days after completing the training, documentation of the training shall be submitted to Michelle Cuthbertson, Child Care Consultant, PO Box 681376, Charlotte, NC, 28216, telephone number, 704- 497-4454, email Michelle.Cuthbertson@dhhs.nc.gov. Documentation shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due on November 11, 2024. Ms. Garny emailed me documentation of the training on November 8, 2024. 3. Within two (2) weeks after the required training in Item #2, Ms. Garny shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When children are preparing for and eating meals • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Cuthbertson for approval. Ms. Cuthbertson shall notify Ms. Garny, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due by November 20, 2024. Ms. Garny emailed me the supervision written plan on November 12, 2024. It was reviewed and modifications were needed. Ms. Garny corrected the plan. The plan was approved on November 12, 2024. 4. Within two (2) weeks after approval of the written plan in Item #3, a staff meeting shall be conducted to review the approved written plan. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, the time, and length of meeting, and minutes documenting the information discussed during the meeting. Ms. Garny conducted a staff meeting on November 12, 2024, and review the supervision written plan. Ms. Garny shall email documentation of the meeting to Ms. Cuthbertson within three (3) days of the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Garny emailed me the required documentation for the staff meeting on November 14, 2024. All stipulations of the corrective action plan has been completed. A closure letter for the written warning administrative action will be placed in the mail. There were 2 violations cited during today’s visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff members medical report was older than year. 10A NCAC 09 .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the training within the required timeframe. .1102(g) Technical Assistance: For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/4/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 10/10/2024 Number Present: 145 Completed Date: 10/10/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced An unannounced visit was made today to monitor for compliance with child care requirements and the Administrative Action’s corrective action plan. A walkthrough of the facility was completed, and the following items were monitored: supervision, capacity, staff/child ratios, CPR, First Aid, ITS-SIDS, current criminal record checks, storage of hazardous products and medications, adequate/approved space, staff records, program records, license posted and permit restrictions. P. Garny (Courtney Garny), director, stated that there have been 5 new staff since my last visit. The center last had a sanitation inspection on 8/13/24. The center received 17 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/15/24. The following items were posted for easy reference: NC Summary of the law, emergency medical care plan, safe arrival and departure procedures, daily schedules, activity plans, staff/child ratio charts, current menus, SIDS policy and evacuation routes. There were 145 children present today. The children were observed participating in free play, napping, outdoor play, and transitions. The Written Warning administrative action was issued on September 25, 2024. Ms. Garny received the Written Warning administrative action on September 30, 2024. I reviewed the Written Warning administrative action with Ms. Garny on October 1, 2024. The action was not appealed. The action and cover letter was posted in the facility. The facilities corrective action plan consists of 4 stipulations. 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1801(a) regarding supervision. 2. Within one (1) week after this Notice is received, Paige Garny, administrator, shall contact Jennifer Kappas, Child Development Specialist, Child Care Resources Inc., telephone number 704-376-6697 ext. 370, email Jkappas@childcareresourcesinc.org, to arrange for training regarding supervision of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Ms. Garny sent me an email on 10/8/2024 that documented that contact was made with Jennifer Kappas to arrange the training regarding supervision. During the visit, Ms. Garny shared with me that the training will take place on November 6, 2024. Within three (3) days after completing the training, documentation of the training shall be submitted to Michelle Cuthbertson, Child Care Consultant, PO Box 681376, Charlotte, NC, 28216, telephone number, 704- 497-4454, email Michelle.Cuthbertson@dhhs.nc.gov. Documentation shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due on November 11, 2024. 3. Within two (2) weeks after the required training in Item #2, Ms. Garny shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When children are preparing for and eating meals • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Cuthbertson for approval. Ms. Cuthbertson shall notify Ms. Garny, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due by November 20, 2024. 4. Within two (2) weeks after approval of the written plan in Item #3, a staff meeting shall be conducted to review the approved written plan. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, the time, and length of meeting, and minutes documenting the information discussed during the meeting. Ms. Garny shall email documentation of the meeting to Ms. Cuthbertson within three (3) days of the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. During the visit, when monitoring staff files, I observed Courtney Earl qualification letter expired on 8/2/24. Ms. Earl no longer goes by Courtney Earl, instead when her new letter is published it will state Courtney Garny. At the facility, she goes by Paige Garny. Ms. Garny has until 10/24/2024 to get a current letter on file There were 5 violations cited during today’s visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #5, there were packing peanuts in the sensory table for children 1 year of age. .0604(q) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for a staff member completing orientation training within the first 2 weeks of employment. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for Courtney (Earl) Garny. It expired on 8/2/2024. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the training within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff members have not completed the health and safety trainings within one year of employment. .1102(a) Technical Assistance: I shared with the administrator to make sure garbage bags are tucked away and not accessible to children under 3 years of age as it hangs to low around the trash can. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 10/23/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 10/10/2024 Number Present: 145 Completed Date: 10/10/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced An unannounced visit was made today to monitor for compliance with child care requirements and the Administrative Action’s corrective action plan. A walkthrough of the facility was completed, and the following items were monitored: supervision, capacity, staff/child ratios, CPR, First Aid, ITS-SIDS, current criminal record checks, storage of hazardous products and medications, adequate/approved space, staff records, program records, license posted and permit restrictions. P. Garny (Courtney Garny), director, stated that there have been 5 new staff since my last visit. The center last had a sanitation inspection on 8/13/24. The center received 17 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/15/24. The following items were posted for easy reference: NC Summary of the law, emergency medical care plan, safe arrival and departure procedures, daily schedules, activity plans, staff/child ratio charts, current menus, SIDS policy and evacuation routes. There were 145 children present today. The children were observed participating in free play, napping, outdoor play, and transitions. The Written Warning administrative action was issued on September 25, 2024. Ms. Garny received the Written Warning administrative action on September 30, 2024. I reviewed the Written Warning administrative action with Ms. Garny on October 1, 2024. The action was not appealed. The action and cover letter was posted in the facility. The facilities corrective action plan consists of 4 stipulations. 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1801(a) regarding supervision. 2. Within one (1) week after this Notice is received, Paige Garny, administrator, shall contact Jennifer Kappas, Child Development Specialist, Child Care Resources Inc., telephone number 704-376-6697 ext. 370, email Jkappas@childcareresourcesinc.org, to arrange for training regarding supervision of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Ms. Garny sent me an email on 10/8/2024 that documented that contact was made with Jennifer Kappas to arrange the training regarding supervision. During the visit, Ms. Garny shared with me that the training will take place on November 6, 2024. Within three (3) days after completing the training, documentation of the training shall be submitted to Michelle Cuthbertson, Child Care Consultant, PO Box 681376, Charlotte, NC, 28216, telephone number, 704- 497-4454, email Michelle.Cuthbertson@dhhs.nc.gov. Documentation shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due on November 11, 2024. 3. Within two (2) weeks after the required training in Item #2, Ms. Garny shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When children are preparing for and eating meals • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Cuthbertson for approval. Ms. Cuthbertson shall notify Ms. Garny, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This assignment is due by November 20, 2024. 4. Within two (2) weeks after approval of the written plan in Item #3, a staff meeting shall be conducted to review the approved written plan. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, the time, and length of meeting, and minutes documenting the information discussed during the meeting. Ms. Garny shall email documentation of the meeting to Ms. Cuthbertson within three (3) days of the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. During the visit, when monitoring staff files, I observed Courtney Earl qualification letter expired on 8/2/24. Ms. Earl no longer goes by Courtney Earl, instead when her new letter is published it will state Courtney Garny. At the facility, she goes by Paige Garny. Ms. Garny has until 10/24/2024 to get a current letter on file There were 5 violations cited during today’s visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #5, there were packing peanuts in the sensory table for children 1 year of age. .0604(q) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for a staff member completing orientation training within the first 2 weeks of employment. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for Courtney (Earl) Garny. It expired on 8/2/2024. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the training within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff members have not completed the health and safety trainings within one year of employment. .1102(a) Technical Assistance: I shared with the administrator to make sure garbage bags are tucked away and not accessible to children under 3 years of age as it hangs to low around the trash can. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 10/23/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 129 Completed Date: 7/30/2024 Age: From 0 To 6 Total Minutes: 175 Time In: 09:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a one star license and an 18 month compliance history score of 88%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by P. Garny, director. Ms. Garny accompanied me during the walkthrough of the facility. There were 129 children in attendance today. The children were observed participating in free play, outdoor play, music and teacher directed activities. During the walkthrough, I spent time in space #4, classroom for children 1 year of age. I observed a teacher sitting on the carpet with the children. I observed the teacher helping the children with identifying letters. During the walkthrough, I spent time in space #10, classroom for children 3 and 4 years of age. I observed the children participating in music from an outside vendor. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There have been 14 new staff since my last visit. I monitored new staff files. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 6 violations cited during today’s visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #12, there was 1 electrical outlet not covered. 10A NCAC 09 .0604(c) 1030 Application for employment and date of birth was not on file for all staff. There was no documentation on file that a new staff member completed an application. .0302(d)(1)(A) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no documentation on file that a new staff member completed the Emergency information form on or before the first day of employment. .0701(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that a new staff member completed the acknowledgement prior to working with children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training after 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation that Y. Spencer completed the health and safety trainings within one year of employment. .1102(a) Technical Assistance: For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 8/12/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: 0424-325L Visit Date: 5/1/2024 Number Present: 161 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 181 Time In: 09:44 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate a complaint allegation. There are concerns that: Children were handled in an inappropriate manner. A child was not treated in a nurturing manner. Incident reports are not prepared as required. Upon arrival, I was greeted by P. Garney, administrator. I stated the reason for my visit. Ms. Garney stated it was an isolated incident with a teacher. There has been no other concerns regarding that classroom. The children were outside playing with a parachute when a teacher pulled a child by the leg to come out from under the parachute because it was not time for her to go under the parachute. Ms. Garney stated that she immediately spoke with the teacher and shared with her that it was inappropriate. She stated that she sent the teacher home for the day. She stated the following day she spoke with the teacher again about how it was inappropriate and what she should have done instead. She stated that D. Mazur, the director, had a meeting with the child’s parent regarding her concerns. She stated Ms. Mazur shared with the parent that the teacher was spoken to about the incident, the teacher was sent home for the day, received coaching regarding how to handle children in an appropriate manner. Ms. Garney shared with me a parent who was concerned about a gross motor activity her child was participating in. She stated that the activity was pretending to step on puddles. She stated that some of the children were able to jump without assistance. She stated that a few children needed assistance with the activity. The teacher picked up the child by their hands raised in the air having them jump from puddle to puddle. Ms. Garney stated that there was no malicious intent with activity, they thought they were doing something fun to go along with their theme. She stated that she spoke with the teachers about picking up children in an appropriate manner. She stated that she demonstrated how to pick up children in an appropriate manner. She stated that she had the teacher practice picking up children in an appropriate manner. Ms. Garney stated that all incident reports are completed as required. She stated that there have been no concerns regarding incidents. There were 161 children present during the visit. I observed them participating in outdoor play, napping, feeding, free play and teacher directed activities. Staff/child ratio, Supervision, group size, capacity and space were observed in compliance today. Based on interviews, observations and review of footage the allegation that children were handled in an inappropriate manner is substantiated. Based on interviews, observation and review of footage the allegation that a child was not treated in a nurturing manner is substantiated. Based on interview, observation and review of incident logs the allegation that incident reports are not prepared as required is unsubstantiated. Video footage was sent to me prior to the visit. Prior to the visit, the administrator self-reported to me regarding children being handled in an inappropriate manner. There were 2 violations cited during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A child was not attended to in a nurturing and appropriate manner after being pulled by the leg to come out under the parachute. A teacher told the child "get from under there" and was left standing by the parachute while the other children went under the parachute. G.S. 110-91(10) 904 Child was handled roughly. A teacher pulled a child by the leg to come out under the parachute because it was not time to go under the parachute. .1803(a)(1) Technical Assistance: Technical assistance was given to the administrator regarding the concern for the gross motor activity regarding picking up children in a safe manner. We discussed the risk potential for how the activity was conducted. A follow up visit will be made in the near future. I shared that an administrative action may be issued. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/14/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 139 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 90%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is current and active. I was greeted by P. Garney, assistant director. Ms. Garney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. I observed no required shelter in place and/or lockdown drill for November 2023. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 10/31/2023. The center received 5 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/8/22. The facility is past due on an annual fire inspection. There were 139 children in attendance today. The children were observed participating in free play, breakfast, outdoor play, and teacher directed activities. The playground was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. 10A NCAC 09 .0304(a) 843 A drug or medicine was administered after its expiration date. In space #5, there was expired permission to give dates for a childs Boogie diaper rash. In space #10, there was expired permission to give dates for a child's Triple past diaper cream. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for D. Clowe, B. Nicoletti and K. Long. R. Oliver needs an updated medical report. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Oliver needs an updated TB completed. There was no TB on file for B. Nicoletti. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for B. Harris, T. McClurkin and N. Edmond. B. Harris updated the form during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form for P. Garney B. Harris, T. Mcclurkin, K. Parrish, N. Edmond and G.Bynum. P. Garney and B. Harris updated the form during the visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for J. Dalton, R. Oliver, B. Teague, L. Lubrano and A. Kaur. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of the required orientation tranings within 2 two week of employment for D. Wright-boyd, J. DAlton, D. Clowe, R. Oliver, B. teague, L. Lubrano, A. Kaur and K. Long. .1101(a)(b) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file had an incomplete medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for B. Nicoletti. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required drill for November 2023. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the required training within 90 days of employment for L. Jones and J. Azucey-reynoo. .1102(g) Technical Assistance: I shared with the administrators to update their staff/child ratio form to minimum staff/child ratio. License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/26/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 139 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 90%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is current and active. I was greeted by P. Garney, assistant director. Ms. Garney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. I observed no required shelter in place and/or lockdown drill for November 2023. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 10/31/2023. The center received 5 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/8/22. The facility is past due on an annual fire inspection. There were 139 children in attendance today. The children were observed participating in free play, breakfast, outdoor play, and teacher directed activities. The playground was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. 10A NCAC 09 .0304(a) 843 A drug or medicine was administered after its expiration date. In space #5, there was expired permission to give dates for a childs Boogie diaper rash. In space #10, there was expired permission to give dates for a child's Triple past diaper cream. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for D. Clowe, B. Nicoletti and K. Long. R. Oliver needs an updated medical report. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Oliver needs an updated TB completed. There was no TB on file for B. Nicoletti. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for B. Harris, T. McClurkin and N. Edmond. B. Harris updated the form during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form for P. Garney B. Harris, T. Mcclurkin, K. Parrish, N. Edmond and G.Bynum. P. Garney and B. Harris updated the form during the visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for J. Dalton, R. Oliver, B. Teague, L. Lubrano and A. Kaur. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of the required orientation tranings within 2 two week of employment for D. Wright-boyd, J. DAlton, D. Clowe, R. Oliver, B. teague, L. Lubrano, A. Kaur and K. Long. .1101(a)(b) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file had an incomplete medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for B. Nicoletti. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required drill for November 2023. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the required training within 90 days of employment for L. Jones and J. Azucey-reynoo. .1102(g) Technical Assistance: I shared with the administrators to update their staff/child ratio form to minimum staff/child ratio. License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/26/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 139 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 90%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is current and active. I was greeted by P. Garney, assistant director. Ms. Garney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. I observed no required shelter in place and/or lockdown drill for November 2023. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 10/31/2023. The center received 5 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/8/22. The facility is past due on an annual fire inspection. There were 139 children in attendance today. The children were observed participating in free play, breakfast, outdoor play, and teacher directed activities. The playground was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. 10A NCAC 09 .0304(a) 843 A drug or medicine was administered after its expiration date. In space #5, there was expired permission to give dates for a childs Boogie diaper rash. In space #10, there was expired permission to give dates for a child's Triple past diaper cream. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for D. Clowe, B. Nicoletti and K. Long. R. Oliver needs an updated medical report. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Oliver needs an updated TB completed. There was no TB on file for B. Nicoletti. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for B. Harris, T. McClurkin and N. Edmond. B. Harris updated the form during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form for P. Garney B. Harris, T. Mcclurkin, K. Parrish, N. Edmond and G.Bynum. P. Garney and B. Harris updated the form during the visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for J. Dalton, R. Oliver, B. Teague, L. Lubrano and A. Kaur. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of the required orientation tranings within 2 two week of employment for D. Wright-boyd, J. DAlton, D. Clowe, R. Oliver, B. teague, L. Lubrano, A. Kaur and K. Long. .1101(a)(b) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file had an incomplete medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for B. Nicoletti. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required drill for November 2023. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the required training within 90 days of employment for L. Jones and J. Azucey-reynoo. .1102(g) Technical Assistance: I shared with the administrators to update their staff/child ratio form to minimum staff/child ratio. License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/26/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 139 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 90%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is current and active. I was greeted by P. Garney, assistant director. Ms. Garney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. I observed no required shelter in place and/or lockdown drill for November 2023. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 10/31/2023. The center received 5 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/8/22. The facility is past due on an annual fire inspection. There were 139 children in attendance today. The children were observed participating in free play, breakfast, outdoor play, and teacher directed activities. The playground was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. 10A NCAC 09 .0304(a) 843 A drug or medicine was administered after its expiration date. In space #5, there was expired permission to give dates for a childs Boogie diaper rash. In space #10, there was expired permission to give dates for a child's Triple past diaper cream. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for D. Clowe, B. Nicoletti and K. Long. R. Oliver needs an updated medical report. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Oliver needs an updated TB completed. There was no TB on file for B. Nicoletti. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for B. Harris, T. McClurkin and N. Edmond. B. Harris updated the form during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form for P. Garney B. Harris, T. Mcclurkin, K. Parrish, N. Edmond and G.Bynum. P. Garney and B. Harris updated the form during the visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for J. Dalton, R. Oliver, B. Teague, L. Lubrano and A. Kaur. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of the required orientation tranings within 2 two week of employment for D. Wright-boyd, J. DAlton, D. Clowe, R. Oliver, B. teague, L. Lubrano, A. Kaur and K. Long. .1101(a)(b) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file had an incomplete medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for B. Nicoletti. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required drill for November 2023. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the required training within 90 days of employment for L. Jones and J. Azucey-reynoo. .1102(g) Technical Assistance: I shared with the administrators to update their staff/child ratio form to minimum staff/child ratio. License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/26/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 139 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a one-star license and an 18 month compliance history of 90%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CARE OF CHARLOTTE LLC is current and active. I was greeted by P. Garney, assistant director. Ms. Garney accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. I observed no required shelter in place and/or lockdown drill for November 2023. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 10/31/2023. The center received 5 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/8/22. The facility is past due on an annual fire inspection. There were 139 children in attendance today. The children were observed participating in free play, breakfast, outdoor play, and teacher directed activities. The playground was monitored during today’s visit. I monitored all new staff files since my last visit. I monitored ten percent of existing staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. 10A NCAC 09 .0304(a) 843 A drug or medicine was administered after its expiration date. In space #5, there was expired permission to give dates for a childs Boogie diaper rash. In space #10, there was expired permission to give dates for a child's Triple past diaper cream. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for D. Clowe, B. Nicoletti and K. Long. R. Oliver needs an updated medical report. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Oliver needs an updated TB completed. There was no TB on file for B. Nicoletti. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for B. Harris, T. McClurkin and N. Edmond. B. Harris updated the form during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form for P. Garney B. Harris, T. Mcclurkin, K. Parrish, N. Edmond and G.Bynum. P. Garney and B. Harris updated the form during the visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for J. Dalton, R. Oliver, B. Teague, L. Lubrano and A. Kaur. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of the required orientation tranings within 2 two week of employment for D. Wright-boyd, J. DAlton, D. Clowe, R. Oliver, B. teague, L. Lubrano, A. Kaur and K. Long. .1101(a)(b) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file had an incomplete medical report. GS 110-91(1);.0302(d)(2); .0304(g) 1757 A valid qualification letter was not on file and available to review at the facility. There was no valid qualification letter on file for B. Nicoletti. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required drill for November 2023. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the required training within 90 days of employment for L. Jones and J. Azucey-reynoo. .1102(g) Technical Assistance: I shared with the administrators to update their staff/child ratio form to minimum staff/child ratio. License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/26/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 1123-128L Visit Date: 11/28/2023 Number Present: 127 Completed Date: 11/28/2023 Age: From 0 To 5 Total Minutes: 185 Time In: 11:00 AM Time Out: 02:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. There is a concern that food substitutions were not made as required for a child with a special diet that is posted and on file at the center. The diet was previously honored but the facility switched vendors and the parent was not informed of the changes to the child’s meal plan. Upon arrival, I was greeted by Ms. Brittany Harris, Enrollment Coordinator. I shared the reason for the visit, and I met with Dana Mazur, Director and Paige Garney, Assistant Director. I shared the complaint allegation with you and gave you a chance to respond. It was shared that a conversation did take place with a family regarding the meals that their child was receiving at the center. It was reported that the center did make a mistake, however the families and staff were notified of the vendor changes verbally in the beginning of October 2023. It was shared that the current vendor does provide substitutions for vegetarian options, those substitutions contain no meat. It was also reported that the vendor does not supply any beef nor pork. It was shared that there are several families who have selected vegetarian meal options but have stated to the staff that chicken and turkey are ok for their children to eat. The staff were aware of these preferences and an error occurred where a teacher shared with a family that the vegetarian option included serving chicken and turkey. The admin team and the child’s teachers had a conversation with the family regarding this mistake and they have noted that their child shall have not meat whatsoever including chicken and turkey. I reviewed the following items: - Current menu for November 2023 - Current snack menu for November 2023 - Allergy Postings - Home/School Lunch Postings - The child’s file including the applications and vegetarian and meal selection forms Interview Findings: I interviewed a total of four (4) staff members. It was confirmed that a child was served turkey and chicken due to a misunderstanding of the child’s vegetarian options, based on the previous knowledge and conversations about other family’s preferences of vegetarian options including chicken and turkey. The staff shared that they addressed the concern with the family after the family spoke with administration and that moving forward, they would ensure to not serve their child any meat. The staff verified that they were notified by administration verbally of the meal vendor change before it occurred and they also verified that they have the lunch menu posted in their classrooms along with allergens, and meal preference posters. Staff shared that daily reports are sent to families with details on what the children have for lunch via an application called line leader. Overall, the staff shared that it was loss in translation of the actual term vegetarian due to previous family’s preferences of allowing chicken and turkey to be a part of the children’s meals. Findings: Based on interviews and observations the allegation that “there is a concern that food substitutions were not made as required for a child with a special diet that is posted and on file at the center. The diet was previously honored but the facility switched vendors and the parent was not informed of the changes to the child’s meal plan” is substantiated. I conducted a walk-through of the center. Supervision, staff/child ratios, adequate/approved space and permit restrictions were observed in compliance today. The children were observed participating in tummy time, free play, transitions to nap time, group time, lunch, and nap/quiet activities. There were one hundred and twenty-seven (127) children present. Violation Number Comment Rule 509 Food required for any special diet was not provided by parent or center. A child with vegetarian selections for meals, was served chicken and turkey at the center. .0901(h) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not posted. 10A NCAC 09 .0901(b) On or before 12/12/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. I left a compliance letter template for you to use, please email the information to: abigail.avalos@dhhs.nc.gov Technical Assistance with the Substantiated Allegation: I reviewed with all staff that children’s applications need to have specific details on what their meal preferences are, especially with vegetarian selections. The center needs to ask follow-up questions on what provisions the diet consists of. It would be best practice to set definitions of vegetarian selections and ask the family to share specifications. In addition, it would be helpful to have these specifics posted in the classrooms for all staff to be knowledgeable of what each child receives for their meals. I reviewed with all staff that menus need to reflect the substitution options for when meals are changed, and that the menu needs to also reflect the lunch options for the vegetarian meals. I shared that the snack menu needs to also be posted where it is easily seen by parents, and for best practice also placed in all classrooms. The center currently has the lunch menu on a bulletin board in the hallway, the snack menu can be posted there as well and/or combined with the lunch menu. I left you a copy of the nutrition opt out form and reviewed the requirements around the form if families want to provide all meals for their children. We reviewed 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (h) The food required by special diets for medical, religious, or cultural reasons, or parental preferences, may be provided by the center or may be brought to the center by the parents. If the diet is prescribed by a health care professional, a statement signed by the health care professional shall be on file at the center and written instructions shall be provided by the child's parent, health care professional, or a licensed dietitian/nutritionist. If the diet is not prescribed by a health care professional, written instructions shall be provided by the child's parent and shall be on file at the center. Overall, we discussed that your facility can set parameters around polices and procedures, however you need to meet all state requirements we reviewed today regarding nutritional standards. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Mazur. Please continue to visit the DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 128 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a three star license and an 18 month compliance history score of 94%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by D. Mazur. Ms. Mazur accompanied me during the walkthrough of the facility. There were 128 children in attendance today. The children were observed participating in free play, transitions, napping, breakfast and play. During the walkthrough, I spent time observing space #7, the classroom for children 2 years of age. I observed a teacher sitting on the carpet with children. She was reading a story with the children. During the walkthrough, I spent time observing space # 12, the classroom for children 4 and 5 years of age. I observed the children sitting on the carpet. I observed a teacher asking open ended questions. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There were 13 new staff since the last visit by a child care consultant. The new staff files were monitored. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 7 violations cited during today’s visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #11, there was an electrical outlet not covered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Simpson does not have a current medical form on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Simpson does not have a current TB on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. T. Carson does not have a current first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. T. Carson does not have a current CPR training. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file of the required 2 week orientation trainings for A. Patterson. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Diggs did not complete the training within 90 days of employment. Her start date is 3/28/2023. She completed the training on 9/7/2023. .1102(g) Technical Assistance: I shared with the administrators to make sure all staff complete the divisions medical form. I shared with the administrators to place the health questionnaire forms in each staff member’s medical file. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 9/25/23. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY OF HUNTERSVILLE Facility ID: 60004243 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 128 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a three star license and an 18 month compliance history score of 94%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by D. Mazur. Ms. Mazur accompanied me during the walkthrough of the facility. There were 128 children in attendance today. The children were observed participating in free play, transitions, napping, breakfast and play. During the walkthrough, I spent time observing space #7, the classroom for children 2 years of age. I observed a teacher sitting on the carpet with children. She was reading a story with the children. During the walkthrough, I spent time observing space # 12, the classroom for children 4 and 5 years of age. I observed the children sitting on the carpet. I observed a teacher asking open ended questions. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There were 13 new staff since the last visit by a child care consultant. The new staff files were monitored. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 7 violations cited during today’s visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #11, there was an electrical outlet not covered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Simpson does not have a current medical form on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Simpson does not have a current TB on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. T. Carson does not have a current first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. T. Carson does not have a current CPR training. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file of the required 2 week orientation trainings for A. Patterson. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Diggs did not complete the training within 90 days of employment. Her start date is 3/28/2023. She completed the training on 9/7/2023. .1102(g) Technical Assistance: I shared with the administrators to make sure all staff complete the divisions medical form. I shared with the administrators to place the health questionnaire forms in each staff member’s medical file. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 9/25/23. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times