Childtime Childrens Center #2009

10A NCAC 09 .0701 · Violation

Name of Operation: CHILDTIME CHILDRENS CENTER #2009 Facility ID: 60001516 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 52 Completed Date: 3/12/2026 Age: From 0 To 6 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CHILDTIME CHILDCARE, INC. is current and active. I was greeted by N. Woodward, new director. J. Stuart, assistant director, also assisted with today’s visit. Ms. Woodward accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/5/25. The center received 13 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 1/14/26. There were 52 children in attendance today during the walkthrough. I observed the children participating in breakfast, free play, and teacher directed activities. The playgrounds were not monitored during today’s visit due to inclement weather. I monitored the facilities transportation vehicle. I monitored all new staff files. Ten percent of existing staff files. Ten percent of children files were monitored. There were 5 violations cited during today’s visit. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #5, there was a torn child size sofa. .0601(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no documentation on file that a teacher completed the medical report prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was no documentation on file that a teacher completed a TB test or screening prior to employment. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff members orientation form for training within 6 weeks of employment was incomplete. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A staff members orientation form for training within 2 weeks of employment was incomplete. .1101(a)(b) Technical Assistance: -I shared with Ms. Woodward to revise the facilities EPR plan by May 2025. - QRIS Modernization Update: -Today, I had the QRIS conversation with Ms. Woodward and Ms. Stuart. A QRIS conversation report was completed, signed by Ms. Woodward and she was given a copy. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/25/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDTIME CHILDRENS CENTER #2009 Facility ID: 60001516 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 42 Completed Date: 9/22/2025 Age: From 0 To 5 Total Minutes: 85 Time In: 09:20 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a five star license and an 18 month compliance history score of 86%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by J. Stuart, assistant director. Ms. Rickett, director arrived later on during the visit. Ms. Stuart accompanied me during the walkthrough of the facility. There were 42 children present during the walkthrough of the facility. During the visit, I observed the children participating in free play and transitions. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There have been 1 new staff since my last visit. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 4 violations cited during today’s visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #8, there were 2 torn child size sofas. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member did not have a current first aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member did not have a current CPR course certificate on file. .1102(d) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The EPR plan has not been completed within the required timeframe. .0607(c) Technical Assistance: - QRIS Modernization Update: Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 10/6/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDTIME CHILDRENS CENTER #2009 Facility ID: 60001516 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 3/20/2025 Number Present: 66 Completed Date: 3/20/2025 Age: From 0 To 6 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 88%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored and CHILDTIME CHILDCARE, INC is current/active. I was greeted by J. Touart, director from sister location. I was also greeted by J. Stuart, school education manager. T. Rickett, director, was not present during today’s visit. Ms. Stuart accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 3/10/25. The center received 15 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/20/2025. There were 66 children in attendance today during the walkthrough. I observed the children participating in napping, free play, breakfast, and teacher directed activities. The playground was monitored during today’s visit. I monitored the facilities 2 transportation vehicles. Currently, only 1 vehicle is being used to transport children. I monitored all new staff files since my last visit and 10 percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 4 violations cited today. During the visit, T. Rickett requested by phone if I could re-measure spaces #4 and #5. For space #5, there were no measurement changes. It remains 22 children at 30 square feet per child. For space #4: It measured 22 children at 30 square feet per child. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was an outlet uncovered in the bathroom. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. C. Hegedous has not completed the approved First Aid training. .1102(c) 1898 Staff did not complete the health and safety training within one year of employment. There was no documentation on file that a staff member completed the medication health and safety training within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that 2 staff members completed the Recognziing and Responding to maltreatment training for the 5 year mark. .1103(b) Technical Assistance: -The updated measurement changes for space #4 will be emailed to the director. -I discussed the ABCMS Portal with the administrator. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 4/2/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDTIME CHILDRENS CENTER #2009 Facility ID: 60001516 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 3/26/2024 Number Present: 81 Completed Date: 3/26/2024 Age: From 0 To 5 Total Minutes: 208 Time In: 09:02 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CHILDTIME CHILDCARE, INC. is current and active. I was greeted by J. Stuart, school education manager. Ms. Stuart accompanied me during the walkthrough of the facility. During the visit, B. Deboe, the director, arrived at the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 1/10/24. The center received 19 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/15/24. There were 81 children in attendance today. The children were observed participating in napping, free play, breakfast and teacher directed activities. The playground was monitored during today’s visit. I monitored the facilities transportation vehicle. There have been 6 new staff since my last visit. I monitored all new staff files. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 5 violations cited during the visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The bathroom between space 2 and 3 had an aerosol febreze on the shelf. The bathroom between space 7 and 8 had a Wizard room mist spray accessible to children. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The bathroom between spaces 2 and 3 had a body lotion accessible to children. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. In space #4, the permission to give form for a child's epi-pen has expired. 10A NCAC 09 .0803(1)(d) 860 Balloons were accessible to children. In space #3, a balloon was accessible to children. .0604(q) 9999 A violation was found for which there is no item number. 15A NCAC 18A .2803 Handwashing (c) In space #2, children hands were not washed before eating breakfast. In space #3, a child's hands were not washed upon arrival. Technical Assistance: I shared with the administrator to send me the fire inspection report within one week of inspection. Ms. Deboe requested to participate in the prep-assessment. Your facility is in cohort one. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 o For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 4/8/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CHILDTIME CHILDRENS CENTER #2009 Facility ID: 60001516 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 10/25/2023 Number Present: 70 Completed Date: 10/25/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a five star license and an 18 month compliance history score of 80%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by C. Quinn team lead and J. Stuart, assistant director. Bethany (Jordan) Deboe, director arrived later during the visit. Ms. Stuart accompanied me during the walkthrough of the facility. There were 70 children in attendance today. The children were observed participating in free play, feeding, transitions and outdoor play. During the walkthrough, I spent time observing space 1ab, the classroom for infants. I observed a teacher sitting in a chair and feeding an infant. During the walkthrough, I spent time observing space 6, the preschool classroom. I observed a teacher sitting on the carpet with the children. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There have been 8 new staff since my last visit. I monitored the new staff files. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were monitored. I observed no required shelter in place and/or lockdown drill for July 2023. This was corrected during the visit. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 3 violations cited during today’s visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. F. Bently completed her medical report after employment. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for July 2023. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. C. Walker did not complete her health and safety training within one year of employment. .1102(a) Technical Assistance: Your facility is in cohort one. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 o For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 11/7/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times