Cadence Academy Preschool, Eastfield

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/14/2026 Number Present: 153 Completed Date: 5/14/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. I started the walkthrough of the facility. Ms. Chillous joined me in space #2 and the remaining classrooms. G. Ashe, director, arrived at the facility during my walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 2/26/26. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 4/22/2026. There were 153 children in attendance today during the walkthrough. I observed the children participating in free play, transitions, breakfast, teacher directed activities, and outdoor play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored 5 new staff files. Ten percent of existing staff files. Ten percent of children files were monitored. There were 11 violations cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces #2 and #9 there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint in the walls. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of protective surfacing around stationary equipment. .0605(j) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's vaseline. In space #4, there were 2 expired children's diaper creams. In space #6, there was an expired diaper cream. In space #6, a child's inhaler medication had expired. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for a staff member. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was no TB report on file for a staff member. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member has not completed First aid within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member has not completed the CPR course within the required timeframe. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrators do not have a current SIDS training on file. .1102(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a staff member completed the training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that 2 staff members have completed the trainings for the 5 year mark. .1103(b) Technical Assistance: -We reviewed the ABCMS portal. -We reviewed QRIS information/ Pathway 3. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/27/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/14/2026 Number Present: 153 Completed Date: 5/14/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. I started the walkthrough of the facility. Ms. Chillous joined me in space #2 and the remaining classrooms. G. Ashe, director, arrived at the facility during my walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 2/26/26. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 4/22/2026. There were 153 children in attendance today during the walkthrough. I observed the children participating in free play, transitions, breakfast, teacher directed activities, and outdoor play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored 5 new staff files. Ten percent of existing staff files. Ten percent of children files were monitored. There were 11 violations cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces #2 and #9 there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint in the walls. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of protective surfacing around stationary equipment. .0605(j) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's vaseline. In space #4, there were 2 expired children's diaper creams. In space #6, there was an expired diaper cream. In space #6, a child's inhaler medication had expired. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for a staff member. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was no TB report on file for a staff member. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member has not completed First aid within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member has not completed the CPR course within the required timeframe. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrators do not have a current SIDS training on file. .1102(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a staff member completed the training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that 2 staff members have completed the trainings for the 5 year mark. .1103(b) Technical Assistance: -We reviewed the ABCMS portal. -We reviewed QRIS information/ Pathway 3. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/27/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/14/2026 Number Present: 153 Completed Date: 5/14/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. I started the walkthrough of the facility. Ms. Chillous joined me in space #2 and the remaining classrooms. G. Ashe, director, arrived at the facility during my walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 2/26/26. The center received 12 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 4/22/2026. There were 153 children in attendance today during the walkthrough. I observed the children participating in free play, transitions, breakfast, teacher directed activities, and outdoor play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored 5 new staff files. Ten percent of existing staff files. Ten percent of children files were monitored. There were 11 violations cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces #2 and #9 there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint in the walls. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of protective surfacing around stationary equipment. .0605(j) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's vaseline. In space #4, there were 2 expired children's diaper creams. In space #6, there was an expired diaper cream. In space #6, a child's inhaler medication had expired. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for a staff member. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was no TB report on file for a staff member. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member has not completed First aid within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member has not completed the CPR course within the required timeframe. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrators do not have a current SIDS training on file. .1102(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a staff member completed the training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that 2 staff members have completed the trainings for the 5 year mark. .1103(b) Technical Assistance: -We reviewed the ABCMS portal. -We reviewed QRIS information/ Pathway 3. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/27/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 149 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:20 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a five star license and an 18 month compliance history score of 83%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by G. Ashe, director. Ms. Ashe accompanied me during the walkthrough of the facility. There were 149 children present during the walkthrough of the facility. During the visit, I observed the children participating in free play, teacher directed activities and outdoor play. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. In space #4, the license capacity for that space is 16. During the walkthrough, there were 18 children present. There is also 18 children enrolled in the space. There have been 4 new staff since my last visit. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. There were 4 violations cited during today’s visit. Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #3, the staff/child ratio was not posted. .0713(a)(10), (c) & (f)(3); .2818(e) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #4, there are 18 children enrolled and 18 children present during the visit. The space capacity for space #4 is for 16 children. The facility is licensed to follow enhanced space requirements. 10A NCAC 09 .2809(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, there was Mcdonalds teacher drink on the shelf. .0901(i) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no signed acknowledgment of the policy for a new employee. .0608(d)(1-4) Technical Assistance: -I share with Ms. Ashe that a follow up visit will be made in the near future to monitor space capacity. - QRIS Modernization Update: -Today, I had the QRIS conversation with Ms. Ashe. A QRIS conversation report was completed, signed by Ms. Ashe and she was given a copy. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 11/24/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 147 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:20 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. During the visit, G. Ashe, director, arrived at the facility. Ms. Chillous accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented for November and December 2024. Shelter in place and/or lockdown drills were not documented December 2024. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/13/24. The center received 8 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/8/24. There were 147 children in attendance today during the walkthrough. I observed the children participating in napping, routines, free play, outdoor play and teacher directed activities. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces 4 and 9, there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces 5 and 6, there is peeling paint on the walls. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required fire drills for November and December 2024. .0604(t); .0302(d)(5) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, there was no permission to give form for a child's hand lotion. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's Aquaphor. In space #6, there was expired permission to give dates for a child's Ibprohen. In space #6, there was expired permission to give dates for a child's sunscreen. In space #8, there was expired permission to give dates for a child's Diazepam. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher did not complete the medical report using the division medical form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for a teacher. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within the first 2 weeks of employment for a staff member. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for December 2024. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a teacher completed the training. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed the trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. N. Wilson and D. Tilton have not completed the health and safety trainings for the 5 year mark. .1103(b) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/2/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 147 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:20 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. During the visit, G. Ashe, director, arrived at the facility. Ms. Chillous accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented for November and December 2024. Shelter in place and/or lockdown drills were not documented December 2024. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/13/24. The center received 8 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/8/24. There were 147 children in attendance today during the walkthrough. I observed the children participating in napping, routines, free play, outdoor play and teacher directed activities. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces 4 and 9, there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces 5 and 6, there is peeling paint on the walls. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required fire drills for November and December 2024. .0604(t); .0302(d)(5) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, there was no permission to give form for a child's hand lotion. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's Aquaphor. In space #6, there was expired permission to give dates for a child's Ibprohen. In space #6, there was expired permission to give dates for a child's sunscreen. In space #8, there was expired permission to give dates for a child's Diazepam. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher did not complete the medical report using the division medical form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for a teacher. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within the first 2 weeks of employment for a staff member. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for December 2024. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a teacher completed the training. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed the trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. N. Wilson and D. Tilton have not completed the health and safety trainings for the 5 year mark. .1103(b) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/2/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 147 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:20 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. During the visit, G. Ashe, director, arrived at the facility. Ms. Chillous accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented for November and December 2024. Shelter in place and/or lockdown drills were not documented December 2024. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/13/24. The center received 8 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/8/24. There were 147 children in attendance today during the walkthrough. I observed the children participating in napping, routines, free play, outdoor play and teacher directed activities. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces 4 and 9, there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces 5 and 6, there is peeling paint on the walls. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required fire drills for November and December 2024. .0604(t); .0302(d)(5) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, there was no permission to give form for a child's hand lotion. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's Aquaphor. In space #6, there was expired permission to give dates for a child's Ibprohen. In space #6, there was expired permission to give dates for a child's sunscreen. In space #8, there was expired permission to give dates for a child's Diazepam. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher did not complete the medical report using the division medical form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for a teacher. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within the first 2 weeks of employment for a staff member. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for December 2024. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a teacher completed the training. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed the trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. N. Wilson and D. Tilton have not completed the health and safety trainings for the 5 year mark. .1103(b) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/2/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 147 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:20 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION, LLC. is current and active. I was greeted by S. Chillous, assistant director. During the visit, G. Ashe, director, arrived at the facility. Ms. Chillous accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented for November and December 2024. Shelter in place and/or lockdown drills were not documented December 2024. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/13/24. The center received 8 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/8/24. There were 147 children in attendance today during the walkthrough. I observed the children participating in napping, routines, free play, outdoor play and teacher directed activities. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all new staff files since my last visit. Ten percent of existing staff files were monitored today. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In spaces 4 and 9, there was no current activity plan posted. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces 5 and 6, there is peeling paint on the walls. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required fire drills for November and December 2024. .0604(t); .0302(d)(5) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, there was no permission to give form for a child's hand lotion. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's Aquaphor. In space #6, there was expired permission to give dates for a child's Ibprohen. In space #6, there was expired permission to give dates for a child's sunscreen. In space #8, there was expired permission to give dates for a child's Diazepam. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher did not complete the medical report using the division medical form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for a teacher. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within the first 2 weeks of employment for a staff member. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for December 2024. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a teacher completed the training. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. A staff member has not completed the trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. N. Wilson and D. Tilton have not completed the health and safety trainings for the 5 year mark. .1103(b) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/2/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 137 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 95%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION LLC. is current and active. I was greeted by G. Ashe, director. Ms. Ashe accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/14/23. The center received 16 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/1/23. There were 137 children in attendance today. The children were observed participating in feeding, arrival, napping, free play, outdoor play and breakfast. The playground was monitored during today’s visit. The facility does not provide transportation. There have been 2 new staff since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator has not completed an annual fire inspection. 10A NCAC 09 .0304(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #7, there is a torn child size sofa. .0601(d) 843 A drug or medicine was administered after its expiration date. In space #5, a child's coppertone sunscreen had expired permission to give dates. In space #7 a diaper rash cream, destin and aquaphor had expired permission to give dates. In space #8, a child's motrin had expired permission to give dates. In space #10, a child's epi-pen was expired 4/24. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In space #5, the permission form for a child's vaseline had missing information. In space #7, the permission form for a child's destin had missing information. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Burroughs did not have a medical report on file. T. Taylor medical report shows completed after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. Burroughs did not have a TB on file. T. Taylor TB test form shows completion after employment. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Moore SIDS expired on 4/2024. .1102(f) 1827 The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. A staff member has not completed the EPR training within the required timeframe. .0607(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, a child needs an updated medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not have an updated training within 90 days of transfer from sister location (A. Florence). .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. C. Peace, G. Ashe, A. Florence, S. Chillous, and A. Upadhyay have not completed all of the health and safety tranings within one year of employment. I. Figuena has not completed the medication health and safety trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Clifton has not completed the health and safety trainings for the 5 year mark including the maltreatment training. .1103(b) Technical Assistance: I shared with the administrator a new staff shall not provide care for children until they received an updated medical report. I shared with the administrator to fix the school age playground fence prior to use. I provided technical assistance to the administrator regarding on going training hours. I shared with the administrator to keep motrin and/or benadryl in a locked cabinet. It is not considered part of the emergency medication. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/3/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 137 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 95%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION LLC. is current and active. I was greeted by G. Ashe, director. Ms. Ashe accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/14/23. The center received 16 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/1/23. There were 137 children in attendance today. The children were observed participating in feeding, arrival, napping, free play, outdoor play and breakfast. The playground was monitored during today’s visit. The facility does not provide transportation. There have been 2 new staff since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator has not completed an annual fire inspection. 10A NCAC 09 .0304(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #7, there is a torn child size sofa. .0601(d) 843 A drug or medicine was administered after its expiration date. In space #5, a child's coppertone sunscreen had expired permission to give dates. In space #7 a diaper rash cream, destin and aquaphor had expired permission to give dates. In space #8, a child's motrin had expired permission to give dates. In space #10, a child's epi-pen was expired 4/24. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In space #5, the permission form for a child's vaseline had missing information. In space #7, the permission form for a child's destin had missing information. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Burroughs did not have a medical report on file. T. Taylor medical report shows completed after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. Burroughs did not have a TB on file. T. Taylor TB test form shows completion after employment. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Moore SIDS expired on 4/2024. .1102(f) 1827 The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. A staff member has not completed the EPR training within the required timeframe. .0607(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, a child needs an updated medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not have an updated training within 90 days of transfer from sister location (A. Florence). .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. C. Peace, G. Ashe, A. Florence, S. Chillous, and A. Upadhyay have not completed all of the health and safety tranings within one year of employment. I. Figuena has not completed the medication health and safety trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Clifton has not completed the health and safety trainings for the 5 year mark including the maltreatment training. .1103(b) Technical Assistance: I shared with the administrator a new staff shall not provide care for children until they received an updated medical report. I shared with the administrator to fix the school age playground fence prior to use. I provided technical assistance to the administrator regarding on going training hours. I shared with the administrator to keep motrin and/or benadryl in a locked cabinet. It is not considered part of the emergency medication. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/3/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 137 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 95%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION LLC. is current and active. I was greeted by G. Ashe, director. Ms. Ashe accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/14/23. The center received 16 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/1/23. There were 137 children in attendance today. The children were observed participating in feeding, arrival, napping, free play, outdoor play and breakfast. The playground was monitored during today’s visit. The facility does not provide transportation. There have been 2 new staff since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator has not completed an annual fire inspection. 10A NCAC 09 .0304(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #7, there is a torn child size sofa. .0601(d) 843 A drug or medicine was administered after its expiration date. In space #5, a child's coppertone sunscreen had expired permission to give dates. In space #7 a diaper rash cream, destin and aquaphor had expired permission to give dates. In space #8, a child's motrin had expired permission to give dates. In space #10, a child's epi-pen was expired 4/24. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In space #5, the permission form for a child's vaseline had missing information. In space #7, the permission form for a child's destin had missing information. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Burroughs did not have a medical report on file. T. Taylor medical report shows completed after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. Burroughs did not have a TB on file. T. Taylor TB test form shows completion after employment. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Moore SIDS expired on 4/2024. .1102(f) 1827 The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. A staff member has not completed the EPR training within the required timeframe. .0607(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, a child needs an updated medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not have an updated training within 90 days of transfer from sister location (A. Florence). .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. C. Peace, G. Ashe, A. Florence, S. Chillous, and A. Upadhyay have not completed all of the health and safety tranings within one year of employment. I. Figuena has not completed the medication health and safety trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Clifton has not completed the health and safety trainings for the 5 year mark including the maltreatment training. .1103(b) Technical Assistance: I shared with the administrator a new staff shall not provide care for children until they received an updated medical report. I shared with the administrator to fix the school age playground fence prior to use. I provided technical assistance to the administrator regarding on going training hours. I shared with the administrator to keep motrin and/or benadryl in a locked cabinet. It is not considered part of the emergency medication. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/3/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 137 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a five-star license and an 18 month compliance history of 95%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and CADENCE EDUCATION LLC. is current and active. I was greeted by G. Ashe, director. Ms. Ashe accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were documented quarterly as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/14/23. The center received 16 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/1/23. There were 137 children in attendance today. The children were observed participating in feeding, arrival, napping, free play, outdoor play and breakfast. The playground was monitored during today’s visit. The facility does not provide transportation. There have been 2 new staff since my last visit. Ten percent of existing staff files were monitored. Ten percent of the enrolled children’s files were monitored at random today. There were 12 violations cited during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator has not completed an annual fire inspection. 10A NCAC 09 .0304(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #7, there is a torn child size sofa. .0601(d) 843 A drug or medicine was administered after its expiration date. In space #5, a child's coppertone sunscreen had expired permission to give dates. In space #7 a diaper rash cream, destin and aquaphor had expired permission to give dates. In space #8, a child's motrin had expired permission to give dates. In space #10, a child's epi-pen was expired 4/24. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In space #5, the permission form for a child's vaseline had missing information. In space #7, the permission form for a child's destin had missing information. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Burroughs did not have a medical report on file. T. Taylor medical report shows completed after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. Burroughs did not have a TB on file. T. Taylor TB test form shows completion after employment. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Moore SIDS expired on 4/2024. .1102(f) 1827 The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. A staff member has not completed the EPR training within the required timeframe. .0607(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, a child needs an updated medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not have an updated training within 90 days of transfer from sister location (A. Florence). .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. C. Peace, G. Ashe, A. Florence, S. Chillous, and A. Upadhyay have not completed all of the health and safety tranings within one year of employment. I. Figuena has not completed the medication health and safety trainings within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Clifton has not completed the health and safety trainings for the 5 year mark including the maltreatment training. .1103(b) Technical Assistance: I shared with the administrator a new staff shall not provide care for children until they received an updated medical report. I shared with the administrator to fix the school age playground fence prior to use. I provided technical assistance to the administrator regarding on going training hours. I shared with the administrator to keep motrin and/or benadryl in a locked cabinet. It is not considered part of the emergency medication. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above-listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 6/3/2024. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, EASTFIELD Facility ID: 60003054 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 12/6/2023 Number Present: 131 Completed Date: 12/6/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable child care rules and laws. This center has a five star license and an 18 month compliance history score of 98%. The license and NC child care law summary were prominently posted. Upon arrival, I was greeted by S. Chillous, assistant director. She stated she was in a classroom and the cook was covering for her so that she could greet me. G. Ashe, the director, arrived later on during the visit. I conducted a walkthrough of the facility. There were 131 children in attendance today. The children were observed participating in free play, feeding, eating, outdoor play and teacher directed activities. During the walkthrough, I spent time observing space #2, the classroom for infants. I observed the teacher participating in routines with the children. I observed the teacher sitting on the carpet with the infants. During the walkthrough, I spent time observing space 8, a preschool classroom. I observed the children sitting on the carpet. I observed the teacher encouraging the children to sing their alphabet letters and counting. I observed a dance instructor at the facility alone with children. I monitored the instructor’s qualification letter. The following items were monitored today: supervision, staff/child ratios, permit restrictions, license posted, approved space, storage of hazardous products, storage of medication, staff records and program records. There has been 1 new staff since the last consultant’s visit. I monitored the new staff file. The staff and training worksheets were reviewed to confirm existing staff were still current with CPR, First Aid, ITS-SIDS training and criminal background qualifying letters. The center’s Emergency Drill Log and Report was reviewed. I observed no documentation of a required fire drill for November 2023. This was corrected during the visit. Shelter-in-place and Lock-Down drills were documented quarterly as required. The playground safety inspections were reviewed. Reports were documented monthly as required. There were 4 violations cited during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In spaces #5, 8, and 11 there is peeling paint on the walls. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space #2, the back part of a chair was ripped/torn. G.S. 110-91(6); .0601(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for November 2023. .0604(t); .0302(d)(5) 1898 Staff did not complete the health and safety training within one year of employment. B. Herron and T. Roy have not completed all the trainings within the required timeframe. .1102(a) Technical Assistance: Your facility is in cohort one. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 License fee collection moved to December There are a few changes to the Annual License Fee process this year: • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. For the latest updates, please visit the divisions website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 12/19/2023. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times