G.S. 110-90 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 8/28/2025 Number Present: 14 Completed Date: 8/28/2025 Age: From 3 To 4 Total Minutes: 298 Time In: 10:02 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Teresa Hartley, Principal, assisted with today’s visit. The permit restrictions were in compliance including 1st shift and children under 2 1/2 in rooms with direct exits only, capacity of thirty-eight (38) children two and a half years of age to twelve years of age. You stated that you are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. You stated you have sixteen children enrolled and four staff not including yourself. Fourteen children were present when I arrived. All areas were monitored for health and safety and were in compliance with all applicable NC Child Care Requirements. The Secretary of State website was checked on August 28, 2025, and your business, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, lunch, rest time, free play, and departure during the visit. Required Inspections: The last fire inspection was conducted on February 5, 2025. The last sanitation inspection was conducted on August 27, 2025. A “superior” classification was issued with superior (13) demerits noted on the grade card. The last playground inspection was conducted on August 28, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on October 15, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on August 28, 2025. The last emergency drill documented was conducted on August 28, 2025. Files Reviewed: Two (2) children’s files were reviewed during the visit. Two (2) staff files were reviewed during the visit. I reviewed the ABCMS Provider portal during the visit. Pine Mountain Preschool Inc. is listed. You are working to add staff members into your roster. You stated that you have had issues accessing your account and have reached out to the technical support number multiple times for assistance but still are having difficulties. A checklist was used to note the requirements I monitored today. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Pine Mountain Preschool, Inc. is listed in the ABCMS system. There are no staff listed under the roster for your facility. G.S. 110-90.2 & .2703(r) The violation(s) documented must be corrected immediately. On or before September 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 83%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: ABCMS: I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. Consultation: QRIS: We discussed the QRIS Modernization Pathway to the Stars during today’s visit. You stated that your facility would like to remain a GS 110-106 notice of compliance facility and are not interested in changing from your current status. NCRLAP: We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. WORKS: Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. ABCMS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at (828)-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-106 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 8/28/2025 Number Present: 14 Completed Date: 8/28/2025 Age: From 3 To 4 Total Minutes: 298 Time In: 10:02 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Teresa Hartley, Principal, assisted with today’s visit. The permit restrictions were in compliance including 1st shift and children under 2 1/2 in rooms with direct exits only, capacity of thirty-eight (38) children two and a half years of age to twelve years of age. You stated that you are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. You stated you have sixteen children enrolled and four staff not including yourself. Fourteen children were present when I arrived. All areas were monitored for health and safety and were in compliance with all applicable NC Child Care Requirements. The Secretary of State website was checked on August 28, 2025, and your business, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, lunch, rest time, free play, and departure during the visit. Required Inspections: The last fire inspection was conducted on February 5, 2025. The last sanitation inspection was conducted on August 27, 2025. A “superior” classification was issued with superior (13) demerits noted on the grade card. The last playground inspection was conducted on August 28, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on October 15, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on August 28, 2025. The last emergency drill documented was conducted on August 28, 2025. Files Reviewed: Two (2) children’s files were reviewed during the visit. Two (2) staff files were reviewed during the visit. I reviewed the ABCMS Provider portal during the visit. Pine Mountain Preschool Inc. is listed. You are working to add staff members into your roster. You stated that you have had issues accessing your account and have reached out to the technical support number multiple times for assistance but still are having difficulties. A checklist was used to note the requirements I monitored today. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Pine Mountain Preschool, Inc. is listed in the ABCMS system. There are no staff listed under the roster for your facility. G.S. 110-90.2 & .2703(r) The violation(s) documented must be corrected immediately. On or before September 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 83%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: ABCMS: I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. Consultation: QRIS: We discussed the QRIS Modernization Pathway to the Stars during today’s visit. You stated that your facility would like to remain a GS 110-106 notice of compliance facility and are not interested in changing from your current status. NCRLAP: We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. WORKS: Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. ABCMS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at (828)-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 18 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today's visit was reviewed with Teresa Hartley, Principal, who assisted with today’s visit. Your last annual compliance visit was conducted on September 11, 2024. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. The permit restrictions were in compliance including 1st shift and children under 2 1/2 in rooms with direct exits only, capacity of thirty-eight (38) children two and a half to twelve years of age. You stated you have twenty (20) children enrolled, eighteen (18) were present when I arrived. You stated that you have four staff not including yourself. All areas were monitored for health and safety and were in compliance with all applicable NC Child Care Requirements. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed group time activities, transitions, toileting, handwashing, outdoor gross motor activities, rest time, and departure. Fire Inspection: Fire inspection completed on February 5, 2025. Sanitation Inspection: Sanitation inspection completed on September 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: Playground inspection completed on April 16, 2025, and recorded. Emergency Drills: Fire drill was completed on April 17, 2025, at 8:50am and recorded. Shelter-in-place/lockdown drills were completed and documented on October 10, 2025, and March 5, 2025. Lead Water Testing: The most recent lead water testing results were completed on October 10, 2023. Lead testing must be completed every three years. Files Reviewed: No new staff have been hired since your annual compliance visit on September 17, 2024. There were three violations observed and documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On May 1, 2025, one child was not signed out. On May 15, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed one container of Great Value Disinfectant lemon scented wipes accessible to children, located on top of a white unlocked cabinet on the right side of the wall in the entrance area near the arrival and departure sheets and children's bathrooms downstairs. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency shelter-in-place/lockdown drill was completed and documented on October 10, 2025, and completed again on March 5, 2025, and documented. .0604(u);.0302(d)(8) Technical Assistance: Arrival/Departure: I suggested that a staff member review all arrival and departure sheets daily to ensure that each child has been signed and out each day as required by child care rules. Emergency Drills: I suggested that you schedule visits every three months starting in June 2025 to align with the school calendar to ensure a shelter-in-place or lockdown drill is completed and documented every three months as required by child care rule. Hazardous Products: I suggested that before children arrive each day staff conduct a walk through of all areas used by children to ensure that all products labeled keep out of reach of children with other safety warnings are in locked storage and not accessible to children as required by child care rule. Contact Information: You confirmed that Teresa Hartley was your current Administrator, that 2822 Pooveys Chapel Church Rd Hudson, NC 28638 was your current physical address, that teresa.hartley@pinemtnacademy.com was your current email address, and that (828)-572-2065 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was eighty-two (82) percent as of May 8, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 22, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 18 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today's visit was reviewed with Teresa Hartley, Principal, who assisted with today’s visit. Your last annual compliance visit was conducted on September 11, 2024. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. The permit restrictions were in compliance including 1st shift and children under 2 1/2 in rooms with direct exits only, capacity of thirty-eight (38) children two and a half to twelve years of age. You stated you have twenty (20) children enrolled, eighteen (18) were present when I arrived. You stated that you have four staff not including yourself. All areas were monitored for health and safety and were in compliance with all applicable NC Child Care Requirements. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed group time activities, transitions, toileting, handwashing, outdoor gross motor activities, rest time, and departure. Fire Inspection: Fire inspection completed on February 5, 2025. Sanitation Inspection: Sanitation inspection completed on September 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: Playground inspection completed on April 16, 2025, and recorded. Emergency Drills: Fire drill was completed on April 17, 2025, at 8:50am and recorded. Shelter-in-place/lockdown drills were completed and documented on October 10, 2025, and March 5, 2025. Lead Water Testing: The most recent lead water testing results were completed on October 10, 2023. Lead testing must be completed every three years. Files Reviewed: No new staff have been hired since your annual compliance visit on September 17, 2024. There were three violations observed and documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On May 1, 2025, one child was not signed out. On May 15, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed one container of Great Value Disinfectant lemon scented wipes accessible to children, located on top of a white unlocked cabinet on the right side of the wall in the entrance area near the arrival and departure sheets and children's bathrooms downstairs. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency shelter-in-place/lockdown drill was completed and documented on October 10, 2025, and completed again on March 5, 2025, and documented. .0604(u);.0302(d)(8) Technical Assistance: Arrival/Departure: I suggested that a staff member review all arrival and departure sheets daily to ensure that each child has been signed and out each day as required by child care rules. Emergency Drills: I suggested that you schedule visits every three months starting in June 2025 to align with the school calendar to ensure a shelter-in-place or lockdown drill is completed and documented every three months as required by child care rule. Hazardous Products: I suggested that before children arrive each day staff conduct a walk through of all areas used by children to ensure that all products labeled keep out of reach of children with other safety warnings are in locked storage and not accessible to children as required by child care rule. Contact Information: You confirmed that Teresa Hartley was your current Administrator, that 2822 Pooveys Chapel Church Rd Hudson, NC 28638 was your current physical address, that teresa.hartley@pinemtnacademy.com was your current email address, and that (828)-572-2065 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was eighty-two (82) percent as of May 8, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 22, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 18 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today's visit was reviewed with Teresa Hartley, Principal, who assisted with today’s visit. Your last annual compliance visit was conducted on September 11, 2024. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. The permit restrictions were in compliance including 1st shift and children under 2 1/2 in rooms with direct exits only, capacity of thirty-eight (38) children two and a half to twelve years of age. You stated you have twenty (20) children enrolled, eighteen (18) were present when I arrived. You stated that you have four staff not including yourself. All areas were monitored for health and safety and were in compliance with all applicable NC Child Care Requirements. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed group time activities, transitions, toileting, handwashing, outdoor gross motor activities, rest time, and departure. Fire Inspection: Fire inspection completed on February 5, 2025. Sanitation Inspection: Sanitation inspection completed on September 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: Playground inspection completed on April 16, 2025, and recorded. Emergency Drills: Fire drill was completed on April 17, 2025, at 8:50am and recorded. Shelter-in-place/lockdown drills were completed and documented on October 10, 2025, and March 5, 2025. Lead Water Testing: The most recent lead water testing results were completed on October 10, 2023. Lead testing must be completed every three years. Files Reviewed: No new staff have been hired since your annual compliance visit on September 17, 2024. There were three violations observed and documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On May 1, 2025, one child was not signed out. On May 15, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed one container of Great Value Disinfectant lemon scented wipes accessible to children, located on top of a white unlocked cabinet on the right side of the wall in the entrance area near the arrival and departure sheets and children's bathrooms downstairs. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency shelter-in-place/lockdown drill was completed and documented on October 10, 2025, and completed again on March 5, 2025, and documented. .0604(u);.0302(d)(8) Technical Assistance: Arrival/Departure: I suggested that a staff member review all arrival and departure sheets daily to ensure that each child has been signed and out each day as required by child care rules. Emergency Drills: I suggested that you schedule visits every three months starting in June 2025 to align with the school calendar to ensure a shelter-in-place or lockdown drill is completed and documented every three months as required by child care rule. Hazardous Products: I suggested that before children arrive each day staff conduct a walk through of all areas used by children to ensure that all products labeled keep out of reach of children with other safety warnings are in locked storage and not accessible to children as required by child care rule. Contact Information: You confirmed that Teresa Hartley was your current Administrator, that 2822 Pooveys Chapel Church Rd Hudson, NC 28638 was your current physical address, that teresa.hartley@pinemtnacademy.com was your current email address, and that (828)-572-2065 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was eighty-two (82) percent as of May 8, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 22, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 9/11/2024 Number Present: 15 Completed Date: 9/11/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 11:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care rules and requirements including health and safety for a Notice of Compliance. You, Teresa Hartley, Principal, assisted me with today’s visit. Your Notice of Compliance letter states that you agree to follow the Law, Rules and Requirements pertaining to and governing Child Care in NC. It is your responsibility to study, learn and know how to access information concerning Child Care Law, Rules and Requirements. It is your responsibility to ask Division staff questions for clarification of requirements you do not understand and to monitor your staff to ensure that all requirements are being met daily. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. Your letter of intent stated that you requested a projected capacity of thirty-eight (38) children ranging from two and a half years of age to five years of age. You stated have eighteen (18) children enrolled and five staff not including yourself. All areas were monitored for health and safety in compliance with all applicable NC Child Care Requirements. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on February 2, 2024. Sanitation Inspection: The last sanitation inspection was completed on August 23, 2023. A “superior” classification was issued with zero (0) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 29, 2024, and recorded. The last playground inspection was completed on September 11, 2024, and recorded. The last fire drill was completed on August 29, 2024, at 9:15pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff files were reviewed today. Two (2) children’s files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The sanitation inspection posted was dated August 23, 2024. 10A NCAC 09 .0304(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2 I observed an outlet uncovered that did not contain a safety cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the downstairs girls bathroom in an unlocked cabinet accessible to children below the sink I observed a bottle of Clorox Ultra Concentrated Dishwashing liquid that stated to keep the product out of the reach of children along with other multiple warnings. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter completed before being hired and being assigned to work with children. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a First Aid training certificate on file that expired August 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a CPR training certificate on file that expired August 14, 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: Required Inspections: I recommended that you contact the environmental health inspector at least one month prior to the expiration of the current sanitation inspection posted to maintain compliance with all child care rules and requirements. Safe Indoor Environment: I recommended that staff conduct a daily walk through of all licensed and approved space including bathrooms, classrooms and the gym to ensure all products labeled with keep out of reach of children and other warnings are kept in locked storage to ensure the health and safety of children and maintain compliance of all child care rules and requirement. Required Documentation and Training: I recommended that staff use the staff file checklist and staff and training worksheet to document and track that all required information, and training has been completed within the required timeframe and is completed thereafter as required to ensure completion and maintain compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was one hundred (100) percent as of September 13, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 25, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 9/11/2024 Number Present: 15 Completed Date: 9/11/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 11:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care rules and requirements including health and safety for a Notice of Compliance. You, Teresa Hartley, Principal, assisted me with today’s visit. Your Notice of Compliance letter states that you agree to follow the Law, Rules and Requirements pertaining to and governing Child Care in NC. It is your responsibility to study, learn and know how to access information concerning Child Care Law, Rules and Requirements. It is your responsibility to ask Division staff questions for clarification of requirements you do not understand and to monitor your staff to ensure that all requirements are being met daily. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. Your letter of intent stated that you requested a projected capacity of thirty-eight (38) children ranging from two and a half years of age to five years of age. You stated have eighteen (18) children enrolled and five staff not including yourself. All areas were monitored for health and safety in compliance with all applicable NC Child Care Requirements. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on February 2, 2024. Sanitation Inspection: The last sanitation inspection was completed on August 23, 2023. A “superior” classification was issued with zero (0) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 29, 2024, and recorded. The last playground inspection was completed on September 11, 2024, and recorded. The last fire drill was completed on August 29, 2024, at 9:15pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff files were reviewed today. Two (2) children’s files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The sanitation inspection posted was dated August 23, 2024. 10A NCAC 09 .0304(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2 I observed an outlet uncovered that did not contain a safety cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the downstairs girls bathroom in an unlocked cabinet accessible to children below the sink I observed a bottle of Clorox Ultra Concentrated Dishwashing liquid that stated to keep the product out of the reach of children along with other multiple warnings. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter completed before being hired and being assigned to work with children. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a First Aid training certificate on file that expired August 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a CPR training certificate on file that expired August 14, 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: Required Inspections: I recommended that you contact the environmental health inspector at least one month prior to the expiration of the current sanitation inspection posted to maintain compliance with all child care rules and requirements. Safe Indoor Environment: I recommended that staff conduct a daily walk through of all licensed and approved space including bathrooms, classrooms and the gym to ensure all products labeled with keep out of reach of children and other warnings are kept in locked storage to ensure the health and safety of children and maintain compliance of all child care rules and requirement. Required Documentation and Training: I recommended that staff use the staff file checklist and staff and training worksheet to document and track that all required information, and training has been completed within the required timeframe and is completed thereafter as required to ensure completion and maintain compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was one hundred (100) percent as of September 13, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 25, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 9/11/2024 Number Present: 15 Completed Date: 9/11/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 11:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care rules and requirements including health and safety for a Notice of Compliance. You, Teresa Hartley, Principal, assisted me with today’s visit. Your Notice of Compliance letter states that you agree to follow the Law, Rules and Requirements pertaining to and governing Child Care in NC. It is your responsibility to study, learn and know how to access information concerning Child Care Law, Rules and Requirements. It is your responsibility to ask Division staff questions for clarification of requirements you do not understand and to monitor your staff to ensure that all requirements are being met daily. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. Your letter of intent stated that you requested a projected capacity of thirty-eight (38) children ranging from two and a half years of age to five years of age. You stated have eighteen (18) children enrolled and five staff not including yourself. All areas were monitored for health and safety in compliance with all applicable NC Child Care Requirements. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on February 2, 2024. Sanitation Inspection: The last sanitation inspection was completed on August 23, 2023. A “superior” classification was issued with zero (0) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 29, 2024, and recorded. The last playground inspection was completed on September 11, 2024, and recorded. The last fire drill was completed on August 29, 2024, at 9:15pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff files were reviewed today. Two (2) children’s files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The sanitation inspection posted was dated August 23, 2024. 10A NCAC 09 .0304(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2 I observed an outlet uncovered that did not contain a safety cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the downstairs girls bathroom in an unlocked cabinet accessible to children below the sink I observed a bottle of Clorox Ultra Concentrated Dishwashing liquid that stated to keep the product out of the reach of children along with other multiple warnings. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter completed before being hired and being assigned to work with children. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a First Aid training certificate on file that expired August 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a CPR training certificate on file that expired August 14, 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: Required Inspections: I recommended that you contact the environmental health inspector at least one month prior to the expiration of the current sanitation inspection posted to maintain compliance with all child care rules and requirements. Safe Indoor Environment: I recommended that staff conduct a daily walk through of all licensed and approved space including bathrooms, classrooms and the gym to ensure all products labeled with keep out of reach of children and other warnings are kept in locked storage to ensure the health and safety of children and maintain compliance of all child care rules and requirement. Required Documentation and Training: I recommended that staff use the staff file checklist and staff and training worksheet to document and track that all required information, and training has been completed within the required timeframe and is completed thereafter as required to ensure completion and maintain compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was one hundred (100) percent as of September 13, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 25, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Pine Mountain Preschool, INC. Facility ID: 14000435 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 9/11/2024 Number Present: 15 Completed Date: 9/11/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 11:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care rules and requirements including health and safety for a Notice of Compliance. You, Teresa Hartley, Principal, assisted me with today’s visit. Your Notice of Compliance letter states that you agree to follow the Law, Rules and Requirements pertaining to and governing Child Care in NC. It is your responsibility to study, learn and know how to access information concerning Child Care Law, Rules and Requirements. It is your responsibility to ask Division staff questions for clarification of requirements you do not understand and to monitor your staff to ensure that all requirements are being met daily. You are not planning to receive subsidy funding. If you plan to receive subsidy funding in the future, then all staff must complete Orientation Training, Health and Safety Training and Recognizing and Responding to Suspicions of Child Maltreatment Training. Your letter of intent stated that you requested a projected capacity of thirty-eight (38) children ranging from two and a half years of age to five years of age. You stated have eighteen (18) children enrolled and five staff not including yourself. All areas were monitored for health and safety in compliance with all applicable NC Child Care Requirements. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on February 2, 2024. Sanitation Inspection: The last sanitation inspection was completed on August 23, 2023. A “superior” classification was issued with zero (0) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 29, 2024, and recorded. The last playground inspection was completed on September 11, 2024, and recorded. The last fire drill was completed on August 29, 2024, at 9:15pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff files were reviewed today. Two (2) children’s files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The sanitation inspection posted was dated August 23, 2024. 10A NCAC 09 .0304(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2 I observed an outlet uncovered that did not contain a safety cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the downstairs girls bathroom in an unlocked cabinet accessible to children below the sink I observed a bottle of Clorox Ultra Concentrated Dishwashing liquid that stated to keep the product out of the reach of children along with other multiple warnings. .2820(b) 1041 Prior to employment a Criminal Background Check was not completed. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter completed before being hired and being assigned to work with children. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a First Aid training certificate on file that expired August 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on August 12, 2023 had a CPR training certificate on file that expired August 14, 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Katie Marie Smith, employed on August 12, 2024 did not have a qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: Required Inspections: I recommended that you contact the environmental health inspector at least one month prior to the expiration of the current sanitation inspection posted to maintain compliance with all child care rules and requirements. Safe Indoor Environment: I recommended that staff conduct a daily walk through of all licensed and approved space including bathrooms, classrooms and the gym to ensure all products labeled with keep out of reach of children and other warnings are kept in locked storage to ensure the health and safety of children and maintain compliance of all child care rules and requirement. Required Documentation and Training: I recommended that staff use the staff file checklist and staff and training worksheet to document and track that all required information, and training has been completed within the required timeframe and is completed thereafter as required to ensure completion and maintain compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was one hundred (100) percent as of September 13, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 25, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times