10A NCAC 09 .0304 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .3222 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Hot Springs Early Childhood Education Center Facility ID: 57000078 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 12 Completed Date: 5/19/2026 Age: From 4 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jenni Wallin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Wallin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety percent (90%) as of 5/18/26. The facility is operated by Madison County Schools. Permit type – Provisional License issued 1/14/26. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets reduced ratios. The temporary license due to location change was issued 8/18/25. The facility operates on a school year schedule and will be closed 5/29/26-8/17/26. The last fire drill was practiced on 5/12/26. The last lockdown drill was practiced on 3/27/26. The last playground inspection was documented on 5/4/26. The last fire inspection was approved on 7/29/25. The last sanitation inspection was conducted on 9/15/25 with eleven (11) demerits for a type of classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint and asbestos testing has not been completed. The Clean Classrooms for Carolina Kids website lists the status as “waiting for on-site visit results”. Continue to work with RTI and the public school to complete required testing. The program does not provide transportation. Upon arrival, I was greeted by Marissa Self, Lead Teacher. Ms. Wallin arrived at approximately 10:30am. Children built small structures with magnatiles, participated in a teacher-guided painting activity, pretended to are for babies in dramatic play, and played literacy games on an iPad. Screen time was documented on a log. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child’s arrival time was not documented upon their arrival to the center. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in each child’s individual file. The reports were maintained in a binder that contained the incident log. .0802 (e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch within the fall zone of one (1) climber on the playground measured zero (0) to four (4) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented on the sign in/out sheet during the visit. This is corrected. No further corrective action is needed. Item #852: The incident reports were moved to the children’s files during the visit today. This is corrected. No further corrective action is needed. Item #1805: The administrator was added to the facility in the ABCMS Provider Portal during the visit today. This is corrected. As a reminder all existing staff must be connected and new staff must be connected to the facility within five (5) days of hire to maintain compliance with this requirement. Item #1867: We discussed the facility will be closed for the summer on 5/29/26. As a temporary compliance measure, in your letter of compliance, state children will not be permitted to use the structure through the remainder of the school year which ends on 5/29/26. For permanent compliance measure, mulch must be added to a depth of six (6) inches. We discussed this can be completed over the summer if needed. Please send me a follow-up statement of compliance once the permanent compliance measure has been reached. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/2/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Provisional License due to Lead: We discussed the provisional license for lead expires on 7/14/26. We discussed the Corrective Action Plan during the visit today. The provisional license and Corrective Action Plan (CAP) were posted. The Lead Remediation Plan was approved on 12/10/25 by Tammy Cody, Health Director for Madison County Health Department. You stated remediation work was completed over the winter break while children and staff were not present at the facility. Per the CAP, an approval letter is needed from Ms. Cody in order to close the Administrative Action: “No later than thirty (30) days after the approval of the plans, Ms. Wallin shall send Ms. Marshall written verification from the Madison County Health Department that the remediation of potential lead hazards has been completed. If remediation cannot be completed by this date, you shall immediately notify Ms. Marshall.” We discussed the facility will close for the summer on 5/29/26. If the provisional license expires, your facility will be placed on a Probationary License. You have two options to avoid a Probationary license: 1. Send me written verification from Ms. Cody that the remediation has been completed. 2. Request an extension for the provisional license for up to six (6) additional months or to 1/14/27. This extension request must come from Lisa Gahagan, the legal operator for the facility. In the request, include the date you would like the provisional license extended and the reason you require an extension. Rated License: We discussed plans for the Rated License Reassessment. You stated you are interested in pursuing Pathway 2: Classroom and Instructional Quality. You stated you will plan to apply for the Rated License Reassessment by October 2026. We reviewed all components of Pathway 2 during the visit today including: -Administrator and Lead Teacher must complete training on Creative Curriculum -Administrator and Lead Teacher must complete either five (5) training hours in addition to their required on-going training hours or receive five (5) hours of coaching per year. -All staff and the facility must have a Continuous Quality Improvement (CQI) plan on file in order to process the Rated License. -Family and Community Engagement requirements must be met prior to processing the Rated License. -Child assessments using an approved formative assessment tool, such as Teaching Strategies Gold, must be shared with families twice annually. Visit ncchildcare.ncdhhs.gov>”What’s New” tab> click on QRIS Modernization for additional resources. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Administrator Credentials: We discussed your Administrator credentials. Currently, you are meeting pre-service requirements by sharing administrative duties with Lisa Gahagan, Assistant Superintendent. You received a return letter from WORKS on 1/30/26 stating you must complete EDU 262 in order to receive a Level III Administrator status. We discussed you are enrolling in a class that begins in June. When the class is completed, please submit your transcripts to WORKS and follow the procedures to reapply for the position of Administrator. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.