THE Sunshine House, Inc. #149

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0626-282L Visit Date: 6/25/2026 Number Present: 25 Completed Date: 6/25/2026 Age: From 0 To 9 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 90% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Taheerah Graves, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed April 8, 2026 Fire Classification of Approved for daytime care only completed October 22, 2025 There are allegations of violations of child care requirements, including, but not limited to: -Discipline During the observation period, T. Graves was present while both indoor and outdoor environments were monitored. Children in Spaces 1, 2, 3, 5, and 6 were engaged in free-choice activities, including molding clay, building with blocks, completing puzzles, and reading books. Routine care practices, such as diapering and bathroom use, were also observed. Children in Space 7 were preparing for a scheduled field trip to B&B Bowling Lanes. Lunch served on this date consisted of apple slices, lima beans, pizza, and milk. The allegations were reviewed with the administrator and four additional staff members. Staff collectively reported that the only time a child is held within the facility is when a teacher is providing comfort. One teacher explained that there is a child who occasionally sits on her lap for a few minutes during naptime to help him calm down and transition to his cot. She stated that this brief contact consistently helps the child settle. According to the teacher, the child rests his head on her shoulder before being placed on his cot and is never restrained in any way. She emphasized that the child is able to get down at any time. Based on the information gathered, the interviews conducted, and observations made during today’s visit, there was insufficient evidence to substantiate the allegation of a violation of child care requirements. Therefore, the allegation that a staff member restrained a child is determined to be unsubstantiated. Three new staff files were monitored during today’s visit and three violations were found. At the completion of the visit, the Visit Summary was reviewed with T. Graves. The following violations were observed today. Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff had not received 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three staff new staff did not have six clock hours of orientation within the first two weeks of hire. .1101(a)(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed with three staff members. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member did not have the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care to children. This was corrected during today's visit. The policy was reviewed and acknowledgement signed by staff and placed in the staff file .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was cited for inappropriate discipline of a child. Refer to NC Child Care Rule 10 A NCAC 09 .1803(a)(9). We discussed the following strategies: Ensure that all staff are aware of and have read over your discipline policy. Make sure staff are trained on all policies and procedures. A violation was cited regarding FOOD SERVICE EQUIPMENT AND UTENSIL STORAGE Refer to Sanitation Rule 15A NCAC 18A 2814 (a). In childcare centers, food-contact surfaces, equipment, utensils, and single service articles shall be protected from contamination. We discussed the following strategies: Ensure that when cooking staff transport food from one space to another that food is covered. Ensure that all staff are being trained on sanitation rules regarding the serving of food and storage of food. Reminders[DM3.1]: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 36 Completed Date: 4/10/2026 Age: From 0 To 8 Total Minutes: 320 Time In: 09:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to and unannounced follow up visit. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 4/8/2026. It was received during today’s visit. Fire Classification of Approved for daytime care only completed 10/22/2025. Ms. Webster was present while I monitored the indoor and outdoor areas. In Space #1, one child was observed sitting in highchair with a bottle and blanket. After speaking with the teacher, it was shared that sometimes she would put a blanket in the highchair to assist a child to eat. In Space #2, children were observed outdoors playing on small play structures. In space #3, the children were observed sitting in large groups singing songs. The children in #6, were observed outdoors playing on small play structures and swinging on the swings. Lunch served today was sweet peas, pears, pizza, and milk. A representative from DCDEE will follow up with you regarding allegation of violations of child care requirements. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 531 Bottles were propped. In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door. .2820(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today's visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was for the kitchen not being locked at all times when no one is present in the space. Refer to Child Care Rule 10A NCAC 09 .0601(a). We discussed the following strategies: Ensure staff are aware that the kitchen must be locked when no one is in that space. Ensure that checks are completed throughout the day to ensure the kitchen door is locked. A violation was cited regarding propped bottles: Refer to Child Care Rule 10A NCAC 09. 0902(b). We discussed the following strategies: Ensure that staff are aware that children who cannot feed themselves have to be held or assisted while they are in the highchairs. Reminders: NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 36 Completed Date: 4/10/2026 Age: From 0 To 8 Total Minutes: 320 Time In: 09:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to and unannounced follow up visit. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 4/8/2026. It was received during today’s visit. Fire Classification of Approved for daytime care only completed 10/22/2025. Ms. Webster was present while I monitored the indoor and outdoor areas. In Space #1, one child was observed sitting in highchair with a bottle and blanket. After speaking with the teacher, it was shared that sometimes she would put a blanket in the highchair to assist a child to eat. In Space #2, children were observed outdoors playing on small play structures. In space #3, the children were observed sitting in large groups singing songs. The children in #6, were observed outdoors playing on small play structures and swinging on the swings. Lunch served today was sweet peas, pears, pizza, and milk. A representative from DCDEE will follow up with you regarding allegation of violations of child care requirements. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 531 Bottles were propped. In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door. .2820(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today's visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was for the kitchen not being locked at all times when no one is present in the space. Refer to Child Care Rule 10A NCAC 09 .0601(a). We discussed the following strategies: Ensure staff are aware that the kitchen must be locked when no one is in that space. Ensure that checks are completed throughout the day to ensure the kitchen door is locked. A violation was cited regarding propped bottles: Refer to Child Care Rule 10A NCAC 09. 0902(b). We discussed the following strategies: Ensure that staff are aware that children who cannot feed themselves have to be held or assisted while they are in the highchairs. Reminders: NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 36 Completed Date: 4/10/2026 Age: From 0 To 8 Total Minutes: 320 Time In: 09:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to and unannounced follow up visit. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 4/8/2026. It was received during today’s visit. Fire Classification of Approved for daytime care only completed 10/22/2025. Ms. Webster was present while I monitored the indoor and outdoor areas. In Space #1, one child was observed sitting in highchair with a bottle and blanket. After speaking with the teacher, it was shared that sometimes she would put a blanket in the highchair to assist a child to eat. In Space #2, children were observed outdoors playing on small play structures. In space #3, the children were observed sitting in large groups singing songs. The children in #6, were observed outdoors playing on small play structures and swinging on the swings. Lunch served today was sweet peas, pears, pizza, and milk. A representative from DCDEE will follow up with you regarding allegation of violations of child care requirements. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 531 Bottles were propped. In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door. .2820(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today's visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was for the kitchen not being locked at all times when no one is present in the space. Refer to Child Care Rule 10A NCAC 09 .0601(a). We discussed the following strategies: Ensure staff are aware that the kitchen must be locked when no one is in that space. Ensure that checks are completed throughout the day to ensure the kitchen door is locked. A violation was cited regarding propped bottles: Refer to Child Care Rule 10A NCAC 09. 0902(b). We discussed the following strategies: Ensure that staff are aware that children who cannot feed themselves have to be held or assisted while they are in the highchairs. Reminders: NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 0902 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 36 Completed Date: 4/10/2026 Age: From 0 To 8 Total Minutes: 320 Time In: 09:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to and unannounced follow up visit. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 4/8/2026. It was received during today’s visit. Fire Classification of Approved for daytime care only completed 10/22/2025. Ms. Webster was present while I monitored the indoor and outdoor areas. In Space #1, one child was observed sitting in highchair with a bottle and blanket. After speaking with the teacher, it was shared that sometimes she would put a blanket in the highchair to assist a child to eat. In Space #2, children were observed outdoors playing on small play structures. In space #3, the children were observed sitting in large groups singing songs. The children in #6, were observed outdoors playing on small play structures and swinging on the swings. Lunch served today was sweet peas, pears, pizza, and milk. A representative from DCDEE will follow up with you regarding allegation of violations of child care requirements. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 531 Bottles were propped. In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door. .2820(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today's visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was for the kitchen not being locked at all times when no one is present in the space. Refer to Child Care Rule 10A NCAC 09 .0601(a). We discussed the following strategies: Ensure staff are aware that the kitchen must be locked when no one is in that space. Ensure that checks are completed throughout the day to ensure the kitchen door is locked. A violation was cited regarding propped bottles: Refer to Child Care Rule 10A NCAC 09. 0902(b). We discussed the following strategies: Ensure that staff are aware that children who cannot feed themselves have to be held or assisted while they are in the highchairs. Reminders: NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 36 Completed Date: 4/10/2026 Age: From 0 To 8 Total Minutes: 320 Time In: 09:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to and unannounced follow up visit. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 4/8/2026. It was received during today’s visit. Fire Classification of Approved for daytime care only completed 10/22/2025. Ms. Webster was present while I monitored the indoor and outdoor areas. In Space #1, one child was observed sitting in highchair with a bottle and blanket. After speaking with the teacher, it was shared that sometimes she would put a blanket in the highchair to assist a child to eat. In Space #2, children were observed outdoors playing on small play structures. In space #3, the children were observed sitting in large groups singing songs. The children in #6, were observed outdoors playing on small play structures and swinging on the swings. Lunch served today was sweet peas, pears, pizza, and milk. A representative from DCDEE will follow up with you regarding allegation of violations of child care requirements. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 531 Bottles were propped. In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door. .2820(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today's visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was for the kitchen not being locked at all times when no one is present in the space. Refer to Child Care Rule 10A NCAC 09 .0601(a). We discussed the following strategies: Ensure staff are aware that the kitchen must be locked when no one is in that space. Ensure that checks are completed throughout the day to ensure the kitchen door is locked. A violation was cited regarding propped bottles: Refer to Child Care Rule 10A NCAC 09. 0902(b). We discussed the following strategies: Ensure that staff are aware that children who cannot feed themselves have to be held or assisted while they are in the highchairs. Reminders: NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0326-024L Visit Date: 3/10/2026 Number Present: 35 Completed Date: 3/10/2026 Age: From 0 To 4 Total Minutes: 400 Time In: 08:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed July 18, 2025 Fire Classification of Approved for daytime care only completed October 22, 2025 There are allegations of violations of child care requirements, including, but not limited to: -Incident Report -Staff/Child Ratio -temperature of meals Ms. Webster was present while I was observing the indoor and outdoor areas. In Space #1, two children were observed lying on their backs on small baby pillows, while three children were sitting in highchairs preparing for breakfast. One teacher was holding a child while feeding the child a milk bottle. In Space #2, the children were observed preparing breakfast. In space #3, 5, and #6, the children were observed sitting at a child size table having breakfast. Breakfast was toast, applesauce, and milk. The allegations were discussed with the administrator, and three additional staff members; including a staff member whose last day at the facility was 2/24/2026. Video footage was available and reviewed for the day and time (4:20p.m. to 4:59p.m.) in question. The administrator stated the incident occurred while she was covering for a teacher that had stepped away from Space #2 to go to the restroom. A parent entered the classroom to pick their child up from care. Upon arrival into the room, the parent observed the administrator changing her child’s diaper. While changing the child’s diaper, the administrator stated she observed a child in the outdoor learning environment putting sand in their mouth. I requested the parent open the back door of the classroom and inform the teacher in the outdoor learning environment that a child was observed putting sand in their mouth. The parent opened the door to the classroom and told the teacher that the administrator observed a child putting sand in their mouth. The parent then closed the door and walked toward her child. She did not notice there was a child standing behind her as she walked away. The parent immediately turned around when she heard the child crying and realized the child’s hand was in the door. She quickly opened the door and responded to the crying child. The teacher assigned to the classroom returned from her break after the incident occurred. She walked over to the parent and took the crying child from her arms. The teacher immediately observed the child’s hand to assess the injury. The administrator responded to the child and began implementing basic first aid. The administrator washed the open wound, applied paper towels and gauze, and applied pressure until the bleeding stopped. Afterwards, the administrator and the child left Space #2 and transitioned to Space #1. While in Space #1, the administrator contacted the parent by telephone to inform the parent of the incident. After contact with the parent, the administrator held the child in her arms while waiting for the parent to arrive. The administrator stated that while they were waiting, she observed that the bleeding had started again so she continued to apply pressure. The parents arrived at 4:59p.m. to pick the child up from care. The incident report was not completed at that time. The Administrator stated that she completed the incident report on 2/18/2026. She stated that she tried to contact the parents to inquire about the child and to receive an update, but she did not hear from them until 2/24/2026. Contact with the administrator was made through email. The administrator stated that the parents informed her they were out of town and would not be back until 3/2/2026. The father came to the facility to sign the incident report on 3/3/2026. The incident report was submitted to DCDEE on 3/3/2026. Based on the information gathered and observations conducted, the allegation regarding incident report not being submitted within 7 days after the incident when medical treatment was received is substantiated. Based on the information gathered, review of video footage, and observations conducted during today’s visit, the allegation regarding staff/child ratios is unsubstantiated. Based on the information gathered and observations conducted, the allegation regarding temperature of food is unsubstantiated. Two new staff members and a staff member from The Sunshine House #145 were present as a substitute in space #1, files were monitored during today’s visit. The staff and training worksheet is attached. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid within 90 days of hire by an approve training organization. Refer to the attached staff and training worksheet. .1102(c) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two staff members did not have a signed acknowledgement form on file for Shaken Baby Syndrome and Abusive Head Trauma policy on prior to working with children ages 0-5. Refer to staff and training worksheet that is attached to the visit summary. .0608(d)(1-4) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. The incident report dated for 2/17/2026 was not submitted to the Division with seven days of the incident. This was corrected during today's visit. The incident report was received by the Division via email on 3/3/2026. .0802(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TA: A violation was cited for an incident report not being submitted to DCDEE within seven days. Refer to NC Child Care Rule 10 A NCAC 09 .0802 (f). We discussed the following strategies: Ensure that all staff are aware of your policy and procedures for completing an incident report and submitting it to the Division. First Aid: A violation was cited for One staff member not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you monitor the staff file to see when certification is due upon hire date. Document on a calendar prior to when documents are due. Reminders: Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0326-024L Visit Date: 3/10/2026 Number Present: 35 Completed Date: 3/10/2026 Age: From 0 To 4 Total Minutes: 400 Time In: 08:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Cassandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed July 18, 2025 Fire Classification of Approved for daytime care only completed October 22, 2025 There are allegations of violations of child care requirements, including, but not limited to: -Incident Report -Staff/Child Ratio -temperature of meals Ms. Webster was present while I was observing the indoor and outdoor areas. In Space #1, two children were observed lying on their backs on small baby pillows, while three children were sitting in highchairs preparing for breakfast. One teacher was holding a child while feeding the child a milk bottle. In Space #2, the children were observed preparing breakfast. In space #3, 5, and #6, the children were observed sitting at a child size table having breakfast. Breakfast was toast, applesauce, and milk. The allegations were discussed with the administrator, and three additional staff members; including a staff member whose last day at the facility was 2/24/2026. Video footage was available and reviewed for the day and time (4:20p.m. to 4:59p.m.) in question. The administrator stated the incident occurred while she was covering for a teacher that had stepped away from Space #2 to go to the restroom. A parent entered the classroom to pick their child up from care. Upon arrival into the room, the parent observed the administrator changing her child’s diaper. While changing the child’s diaper, the administrator stated she observed a child in the outdoor learning environment putting sand in their mouth. I requested the parent open the back door of the classroom and inform the teacher in the outdoor learning environment that a child was observed putting sand in their mouth. The parent opened the door to the classroom and told the teacher that the administrator observed a child putting sand in their mouth. The parent then closed the door and walked toward her child. She did not notice there was a child standing behind her as she walked away. The parent immediately turned around when she heard the child crying and realized the child’s hand was in the door. She quickly opened the door and responded to the crying child. The teacher assigned to the classroom returned from her break after the incident occurred. She walked over to the parent and took the crying child from her arms. The teacher immediately observed the child’s hand to assess the injury. The administrator responded to the child and began implementing basic first aid. The administrator washed the open wound, applied paper towels and gauze, and applied pressure until the bleeding stopped. Afterwards, the administrator and the child left Space #2 and transitioned to Space #1. While in Space #1, the administrator contacted the parent by telephone to inform the parent of the incident. After contact with the parent, the administrator held the child in her arms while waiting for the parent to arrive. The administrator stated that while they were waiting, she observed that the bleeding had started again so she continued to apply pressure. The parents arrived at 4:59p.m. to pick the child up from care. The incident report was not completed at that time. The Administrator stated that she completed the incident report on 2/18/2026. She stated that she tried to contact the parents to inquire about the child and to receive an update, but she did not hear from them until 2/24/2026. Contact with the administrator was made through email. The administrator stated that the parents informed her they were out of town and would not be back until 3/2/2026. The father came to the facility to sign the incident report on 3/3/2026. The incident report was submitted to DCDEE on 3/3/2026. Based on the information gathered and observations conducted, the allegation regarding incident report not being submitted within 7 days after the incident when medical treatment was received is substantiated. Based on the information gathered, review of video footage, and observations conducted during today’s visit, the allegation regarding staff/child ratios is unsubstantiated. Based on the information gathered and observations conducted, the allegation regarding temperature of food is unsubstantiated. Two new staff members and a staff member from The Sunshine House #145 were present as a substitute in space #1, files were monitored during today’s visit. The staff and training worksheet is attached. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed today. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid within 90 days of hire by an approve training organization. Refer to the attached staff and training worksheet. .1102(c) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two staff members did not have a signed acknowledgement form on file for Shaken Baby Syndrome and Abusive Head Trauma policy on prior to working with children ages 0-5. Refer to staff and training worksheet that is attached to the visit summary. .0608(d)(1-4) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. The incident report dated for 2/17/2026 was not submitted to the Division with seven days of the incident. This was corrected during today's visit. The incident report was received by the Division via email on 3/3/2026. .0802(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TA: A violation was cited for an incident report not being submitted to DCDEE within seven days. Refer to NC Child Care Rule 10 A NCAC 09 .0802 (f). We discussed the following strategies: Ensure that all staff are aware of your policy and procedures for completing an incident report and submitting it to the Division. First Aid: A violation was cited for One staff member not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you monitor the staff file to see when certification is due upon hire date. Document on a calendar prior to when documents are due. Reminders: Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 53 Completed Date: 10/21/2025 Age: From 0 To 9 Total Minutes: 480 Time In: 08:50 AM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit to include Health and Safety Trainings. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Casandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed July 17, 2025 Fire Classification of Approved for daytime care only completed November 21, 2024. Ms. Webster was present while observing the indoor and outdoor areas. The children were observed playing with sensory toys, reading books, participating in bathroom routines before transiting to lunch. The lunch served today was chicken nuggets, peaches, sweet potato fires, and milk. The Preservice Requirements for Administrator of Child Care Center form was received during the visit and Ms. Webster was entered into the Regulatory System as the Administrator. Ms. Webster stated that she would like to ask the Corp. Office about the QRIS and the pathway that they will require the facility to take. I will set up a TA visit within the next two weeks. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with three staff members annually. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff has not completed all required hours. The staff is required 10 hours, she completed 5 of the 10 hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two new staff did not have the first two weeks of orientation on file. The hire date for both staff were 9/24/2025 and .1101(a)(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child did not have a signed and dated statement on file for the discipline policy. .1804(c) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed with three staff annually. .0607(e) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One child did not have a sign statement or smoking and tobacco restriction. .0604(j) 1872 Parents were not given the changed Shaken Baby Syndrome and Abusive Head Trauma policy 14 days prior to implementation and did not sign a statement which attests that the new policy was given to and discussed with him or her. Three children did not have a sign statement of the Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete health and safety trainings within the five years. The last time they were completed was 2/2020. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with Parents prior. The acknowledgement must be retained in the child's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608 (c). Reminders: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program has a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 53 Completed Date: 10/21/2025 Age: From 0 To 9 Total Minutes: 480 Time In: 08:50 AM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit to include Health and Safety Trainings. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Casandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed July 17, 2025 Fire Classification of Approved for daytime care only completed November 21, 2024. Ms. Webster was present while observing the indoor and outdoor areas. The children were observed playing with sensory toys, reading books, participating in bathroom routines before transiting to lunch. The lunch served today was chicken nuggets, peaches, sweet potato fires, and milk. The Preservice Requirements for Administrator of Child Care Center form was received during the visit and Ms. Webster was entered into the Regulatory System as the Administrator. Ms. Webster stated that she would like to ask the Corp. Office about the QRIS and the pathway that they will require the facility to take. I will set up a TA visit within the next two weeks. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with three staff members annually. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff has not completed all required hours. The staff is required 10 hours, she completed 5 of the 10 hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two new staff did not have the first two weeks of orientation on file. The hire date for both staff were 9/24/2025 and .1101(a)(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child did not have a signed and dated statement on file for the discipline policy. .1804(c) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed with three staff annually. .0607(e) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One child did not have a sign statement or smoking and tobacco restriction. .0604(j) 1872 Parents were not given the changed Shaken Baby Syndrome and Abusive Head Trauma policy 14 days prior to implementation and did not sign a statement which attests that the new policy was given to and discussed with him or her. Three children did not have a sign statement of the Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete health and safety trainings within the five years. The last time they were completed was 2/2020. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with Parents prior. The acknowledgement must be retained in the child's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608 (c). Reminders: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program has a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 53 Completed Date: 10/21/2025 Age: From 0 To 9 Total Minutes: 480 Time In: 08:50 AM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit to include Health and Safety Trainings. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Casandra Webster, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed July 17, 2025 Fire Classification of Approved for daytime care only completed November 21, 2024. Ms. Webster was present while observing the indoor and outdoor areas. The children were observed playing with sensory toys, reading books, participating in bathroom routines before transiting to lunch. The lunch served today was chicken nuggets, peaches, sweet potato fires, and milk. The Preservice Requirements for Administrator of Child Care Center form was received during the visit and Ms. Webster was entered into the Regulatory System as the Administrator. Ms. Webster stated that she would like to ask the Corp. Office about the QRIS and the pathway that they will require the facility to take. I will set up a TA visit within the next two weeks. At the completion of the visit, the Visit Summary was reviewed with Ms. Webster. The following violations were observed: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with three staff members annually. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff has not completed all required hours. The staff is required 10 hours, she completed 5 of the 10 hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two new staff did not have the first two weeks of orientation on file. The hire date for both staff were 9/24/2025 and .1101(a)(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child did not have a signed and dated statement on file for the discipline policy. .1804(c) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed with three staff annually. .0607(e) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One child did not have a sign statement or smoking and tobacco restriction. .0604(j) 1872 Parents were not given the changed Shaken Baby Syndrome and Abusive Head Trauma policy 14 days prior to implementation and did not sign a statement which attests that the new policy was given to and discussed with him or her. Three children did not have a sign statement of the Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete health and safety trainings within the five years. The last time they were completed was 2/2020. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with Parents prior. The acknowledgement must be retained in the child's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608 (c). Reminders: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program has a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0425-304L Visit Date: 4/28/2025 Number Present: 52 Completed Date: 4/28/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a compliant visit. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There are allegations of violations of child care requirements, including, but not limited to: -Discipline Ms. Dixon was present while I observed the indoor and outdoor areas. In Space #1, children were observed crawling and walking about the space some children were lying in their cribs asleep. In Space #2, children were observed participating in a teacher directed activity with sponges, soapy water, and construction paper. The teacher sat with the children as they dipped their sponges into a tin pan with water and soap and squeezed it onto the construction paper. The teacher stated it was a scenery activity. The children in #3, #5, and #6 were observed participating in free choice activities outdoors. Lunch served today was turkey and ham, mac and cheese, green beans, pears, and milk. The allegations were discussed with the administrator staff. The administrator stated the incident had been reported to her and she had reviewed video, confirming on April 10, 2025, nine two-year-old children were on the playground with one teacher. One child was throwing sand at other children and the teacher. The teacher had asked the child to stop and attempted to redirect the child. The child then threw sand at the face of the teacher. The teacher then picked up a small child size cup and dug up some of the sand and tossed it at the child. The child turned before sand reached her face and eyes. Based on the information gathered and observation made, the allegation regarding use of inappropriate discipline was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violations were observed today. Violation Number Comment Rule 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. After a review of video footage. The teacher assigned to space #3, caring for children on the day in question was observed throwing sand at a child because the child threw sand at her. This was corrected during today's visit because the teacher is no longer employed. .1803(a)(9) 9999 A violation was found for which there is no item number. Based on rule 15A NCAC 18A .2814(a). In child care centers, food-contact surfaces, equipment, utensils, and single service articles shall be protected from contamination. In space #3, I observed single services articles sitting on top of a shelf with food items on the plates and stacked on top of each other waiting to be served to children. The was corrected by the cook. when serving the rest of the classrooms. She she put parchment paper over top of the plates before serving them to the other classrooms. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. There is no compliance letter due. Violations were corrected during today’s visit. TA: A violation was cited for inappropriate discipline of a child. Refer to NC Child Care Rule 10 A NCAC 09 .1803(a)(9). We discussed the following strategies: Ensure that all staff are aware of and have read over your discipline policy. Make sure staff are trained on all policies and procedures. A violation was cited regarding FOOD SERVICE EQUIPMENT AND UTENSIL STORAGE Refer to Sanitation Rule 15A NCAC 18A 2814 (a). In childcare centers, food-contact surfaces, equipment, utensils, and single service articles shall be protected from contamination. We discussed the following strategies: Ensure that when cooking staff transport food from one space to another that food is covered. Ensure that all staff are being trained on sanitation rules regarding the serving of food and storage of food. Reminders : Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 1801 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0425-202L Visit Date: 4/24/2025 Number Present: 67 Completed Date: 4/24/2025 Age: From 0 To 11 Total Minutes: 375 Time In: 10:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a compliant visit. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There are allegations of violations of child care requirements, including, but not limited to: -Adequate Supervision. Ms. Dixon was present while I observed the indoor and outdoor areas. In Space #1, children and staff participated in diapering routines. Children were observed having their diapers changed, while other children crawled or walked about the space and played with small handheld toys. The teachers talked with the children as they moved about the space and while changing the children’s diapers. In Space #2, children participated in diapering routines and transitioned to free choice play. Children and staff assigned to Spaces #3 and #5, participated in free play activities outdoors. Children sat and rocked back and forth on small rocking toys, climbed on small play structures, and played with hula hoops. Lunch served today was pizza, corn, pears, and milk. The allegations were discussed with the administrator and the administrative assistant, Kahadja Campbell. The administrator stated she had reviewed the video for the dates in question starting from 4:12pm to 4:28pm on April 14, 2025, and 7:16am to 8:29am. She stated on April 14, 2025, a child was left in the classroom by the teacher when they were transitioning outdoors. The child was left alone in the classroom for about 14mins., before being found by a parent and taken to the teacher who was caring for children in Space #3. The teacher in Space # 3 then took the child to Ms. Dixon who were caring for children in space#5. On April 18, 2025, Ms. Dixon stated that she was off. However, she was contacted via telephone by Ms. Campbell, stating that another child had been left in a classroom during the transition of children from Space # 5 to Space #4. The child was left alone in Space #5, from 8:12am. to 8:29am. Which was about 17 mins., The child’s sibling that is enrolled in Space # 4, asked Ms. Campbell where her brother was. It was stated by Ms. Campbell that she went into Space #5 and found the child lying in a wooden box cube that is used for the cozy area. The child was asleep. It was also stated by Ms. Dixon that each teacher who is responsible for children have to do a name to face check every 30 mins. and document the times they are doing the checks. On the days in question the teacher checked off every 30mins. as if they had children in their presence. Ms. Dixon stated both staff members who did not provide adequate supervision for children on April 14, 2025, and April 18, 2025, were put on administrative leave and employment was terminated on April 21, 2025. She further stated there is a mandatory staff meeting scheduled May 2, 2025, to review Supervision and Transition policies and procedures. Ms. Dixon stated she plans to place new child enrollment on hold until new staff have been hired and are trained. She further stated administrative staff are now verifying all transitions between spaces for children. Based on the information gathered and observation made, the allegation regarding supervision was substantiated. Three new staff members’ files were monitored during today’s visit. The staff and training worksheet is attached. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violation was observed today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was reported by administrative staff that on two sperate dates that a child was not adequately supervised at all time. On 4/14/2025 a child was left alone in a classroom for 14 mins. On 4/18/2025, a child was left alone in a classroom for 17mins. This was corrected during today's visit. No children were left alone. .1801(a)(1-5) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff did not complete First Aid training from an approved training source; their training was from a distance learning entity. One staff did not renew First Aid training on or before the expiration date of the previous training. Expiration date 11/2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff did not complete CPR training from an approved training source; their training was from a distance learning entity. One staff did not renew CPR training on or before the expiration date of the previous training. Expiration date 11/2024. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 8, 2025, you must submit a . Mail or email a written, dated, and signed statement to me by date (14 days from today)., The statement must describe accurately and in detail, describing how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. and how the facility plans to maintain compliance in the future. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care TA: A violation was cited for the supervision of children. Refer to NC Child Care Rule 10A NCAC 09 1801 (a) (1-5). We discussed the following strategies: Ensure that teachers are all areas of the classrooms during transitions. Ensure that teachers are doing their name-to-face checks and not just documenting that they have the child in their presents. Ensure that you as the administrator are monitoring the documents that they are checking off on through out the day. Reminders : Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0425-202L Visit Date: 4/24/2025 Number Present: 67 Completed Date: 4/24/2025 Age: From 0 To 11 Total Minutes: 375 Time In: 10:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a compliant visit. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There are allegations of violations of child care requirements, including, but not limited to: -Adequate Supervision. Ms. Dixon was present while I observed the indoor and outdoor areas. In Space #1, children and staff participated in diapering routines. Children were observed having their diapers changed, while other children crawled or walked about the space and played with small handheld toys. The teachers talked with the children as they moved about the space and while changing the children’s diapers. In Space #2, children participated in diapering routines and transitioned to free choice play. Children and staff assigned to Spaces #3 and #5, participated in free play activities outdoors. Children sat and rocked back and forth on small rocking toys, climbed on small play structures, and played with hula hoops. Lunch served today was pizza, corn, pears, and milk. The allegations were discussed with the administrator and the administrative assistant, Kahadja Campbell. The administrator stated she had reviewed the video for the dates in question starting from 4:12pm to 4:28pm on April 14, 2025, and 7:16am to 8:29am. She stated on April 14, 2025, a child was left in the classroom by the teacher when they were transitioning outdoors. The child was left alone in the classroom for about 14mins., before being found by a parent and taken to the teacher who was caring for children in Space #3. The teacher in Space # 3 then took the child to Ms. Dixon who were caring for children in space#5. On April 18, 2025, Ms. Dixon stated that she was off. However, she was contacted via telephone by Ms. Campbell, stating that another child had been left in a classroom during the transition of children from Space # 5 to Space #4. The child was left alone in Space #5, from 8:12am. to 8:29am. Which was about 17 mins., The child’s sibling that is enrolled in Space # 4, asked Ms. Campbell where her brother was. It was stated by Ms. Campbell that she went into Space #5 and found the child lying in a wooden box cube that is used for the cozy area. The child was asleep. It was also stated by Ms. Dixon that each teacher who is responsible for children have to do a name to face check every 30 mins. and document the times they are doing the checks. On the days in question the teacher checked off every 30mins. as if they had children in their presence. Ms. Dixon stated both staff members who did not provide adequate supervision for children on April 14, 2025, and April 18, 2025, were put on administrative leave and employment was terminated on April 21, 2025. She further stated there is a mandatory staff meeting scheduled May 2, 2025, to review Supervision and Transition policies and procedures. Ms. Dixon stated she plans to place new child enrollment on hold until new staff have been hired and are trained. She further stated administrative staff are now verifying all transitions between spaces for children. Based on the information gathered and observation made, the allegation regarding supervision was substantiated. Three new staff members’ files were monitored during today’s visit. The staff and training worksheet is attached. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violation was observed today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was reported by administrative staff that on two sperate dates that a child was not adequately supervised at all time. On 4/14/2025 a child was left alone in a classroom for 14 mins. On 4/18/2025, a child was left alone in a classroom for 17mins. This was corrected during today's visit. No children were left alone. .1801(a)(1-5) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff did not complete First Aid training from an approved training source; their training was from a distance learning entity. One staff did not renew First Aid training on or before the expiration date of the previous training. Expiration date 11/2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff did not complete CPR training from an approved training source; their training was from a distance learning entity. One staff did not renew CPR training on or before the expiration date of the previous training. Expiration date 11/2024. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 8, 2025, you must submit a . Mail or email a written, dated, and signed statement to me by date (14 days from today)., The statement must describe accurately and in detail, describing how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. and how the facility plans to maintain compliance in the future. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care TA: A violation was cited for the supervision of children. Refer to NC Child Care Rule 10A NCAC 09 1801 (a) (1-5). We discussed the following strategies: Ensure that teachers are all areas of the classrooms during transitions. Ensure that teachers are doing their name-to-face checks and not just documenting that they have the child in their presents. Ensure that you as the administrator are monitoring the documents that they are checking off on through out the day. Reminders : Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0325-074L Visit Date: 3/11/2025 Number Present: 56 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 08:35 AM Time Out: 12:30 PM Time In: 01:30 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There is a concern that children were not adequately supervised. Ms. Dixon was present while I was observing the indoor and outdoor areas. In space #1, the children were observed playing on a small carpet with musical toys and soft toys. In spaces # 2, # 3, #5, and #6, the children were observed playing with playdough, block, dress up clothes, and sitting at a table drawing on construction paper with markers. Lunch served today was sweet peas, peaches, pasta & meat sauce, and milk. The allegations were discussed with the administrator. The administrator stated she had reviewed the video for the date in question starting at 3:34pm to 3:41pm of time the parent arrival. I reviewed video for the date in question time stamped 3:10pm until 3:45pm. During my observation of the video, I observed the teacher seated in a child size chair working on what appeared to be a bulletin board project. A group of three children entered and exited the bathroom together several times and the teacher appeared to address their behavior. Additionally, there were three children in the corner of the classroom, behind a shelf, where they were not visible to the teacher. They stayed in that area for approximately 10 minutes and at no time did the teacher appear to check on or speak to the children. Throughout the video footage reviewed, of approximately 35 minutes, the teacher only engaged with some of the children in the classroom three times and was unaware of the three children hidden from view and/or their actions. Based on the information gathered and observations made, the allegation regarding supervision was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violations were observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not submit the current fire inspection within one week of the inspection visit. The inspection was completed on 11/21/2024 and was submitted to me on 1/7/2025 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. During a review of approximately 35 minutes of classroom video footage, a teacher was observed seated in a child size chair working on an art project. Three times during that time frame, she acknowledged children in the classroom and their behavior, primarily three children entering and exiting the bathroom together. At no time did she appear to know the whereabouts or activities of three children who remained out of sight, in the corner of the classroom, behind shelving, for approximately 10 minutes. This was corrected during today's visit based on observation of the teachers participating, interacting and moving about the space while the children where in free choice play. .1801(a)(1-5) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of hire. Hire date was 11/4/2024. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for the supervision of children. Refer to NC Child Care Rule 10A NCAC 09 1801 (a) (1-5). We discussed the following strategies: Ensure that teachers monitor all areas of the classrooms. Teachers should not be engaging with the children when children are moving about space. A violation was cited for not having First Aid training completed within the first 90 days of hire. Refer to NC Child Care Rule 10 A NCAC 09 1102(c). We discussed the strategies: Start a checklist on all new employees, start filling out Staff at training worksheet at the start of employment, give staff timelines for returning documents, and make sure you as the administrator are keeping track of all required documents. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 1801 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0325-074L Visit Date: 3/11/2025 Number Present: 56 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 08:35 AM Time Out: 12:30 PM Time In: 01:30 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There is a concern that children were not adequately supervised. Ms. Dixon was present while I was observing the indoor and outdoor areas. In space #1, the children were observed playing on a small carpet with musical toys and soft toys. In spaces # 2, # 3, #5, and #6, the children were observed playing with playdough, block, dress up clothes, and sitting at a table drawing on construction paper with markers. Lunch served today was sweet peas, peaches, pasta & meat sauce, and milk. The allegations were discussed with the administrator. The administrator stated she had reviewed the video for the date in question starting at 3:34pm to 3:41pm of time the parent arrival. I reviewed video for the date in question time stamped 3:10pm until 3:45pm. During my observation of the video, I observed the teacher seated in a child size chair working on what appeared to be a bulletin board project. A group of three children entered and exited the bathroom together several times and the teacher appeared to address their behavior. Additionally, there were three children in the corner of the classroom, behind a shelf, where they were not visible to the teacher. They stayed in that area for approximately 10 minutes and at no time did the teacher appear to check on or speak to the children. Throughout the video footage reviewed, of approximately 35 minutes, the teacher only engaged with some of the children in the classroom three times and was unaware of the three children hidden from view and/or their actions. Based on the information gathered and observations made, the allegation regarding supervision was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violations were observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not submit the current fire inspection within one week of the inspection visit. The inspection was completed on 11/21/2024 and was submitted to me on 1/7/2025 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. During a review of approximately 35 minutes of classroom video footage, a teacher was observed seated in a child size chair working on an art project. Three times during that time frame, she acknowledged children in the classroom and their behavior, primarily three children entering and exiting the bathroom together. At no time did she appear to know the whereabouts or activities of three children who remained out of sight, in the corner of the classroom, behind shelving, for approximately 10 minutes. This was corrected during today's visit based on observation of the teachers participating, interacting and moving about the space while the children where in free choice play. .1801(a)(1-5) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of hire. Hire date was 11/4/2024. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for the supervision of children. Refer to NC Child Care Rule 10A NCAC 09 1801 (a) (1-5). We discussed the following strategies: Ensure that teachers monitor all areas of the classrooms. Teachers should not be engaging with the children when children are moving about space. A violation was cited for not having First Aid training completed within the first 90 days of hire. Refer to NC Child Care Rule 10 A NCAC 09 1102(c). We discussed the strategies: Start a checklist on all new employees, start filling out Staff at training worksheet at the start of employment, give staff timelines for returning documents, and make sure you as the administrator are keeping track of all required documents. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0325-074L Visit Date: 3/11/2025 Number Present: 56 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 08:35 AM Time Out: 12:30 PM Time In: 01:30 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued February 19, 2021. The license was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option: meeting staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by TaeNeeuqua Dixon, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 21, 2024 Fire Classification of Approved for daytime care only completed November 21, 2024. There is a concern that children were not adequately supervised. Ms. Dixon was present while I was observing the indoor and outdoor areas. In space #1, the children were observed playing on a small carpet with musical toys and soft toys. In spaces # 2, # 3, #5, and #6, the children were observed playing with playdough, block, dress up clothes, and sitting at a table drawing on construction paper with markers. Lunch served today was sweet peas, peaches, pasta & meat sauce, and milk. The allegations were discussed with the administrator. The administrator stated she had reviewed the video for the date in question starting at 3:34pm to 3:41pm of time the parent arrival. I reviewed video for the date in question time stamped 3:10pm until 3:45pm. During my observation of the video, I observed the teacher seated in a child size chair working on what appeared to be a bulletin board project. A group of three children entered and exited the bathroom together several times and the teacher appeared to address their behavior. Additionally, there were three children in the corner of the classroom, behind a shelf, where they were not visible to the teacher. They stayed in that area for approximately 10 minutes and at no time did the teacher appear to check on or speak to the children. Throughout the video footage reviewed, of approximately 35 minutes, the teacher only engaged with some of the children in the classroom three times and was unaware of the three children hidden from view and/or their actions. Based on the information gathered and observations made, the allegation regarding supervision was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Dixon. The following violations were observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not submit the current fire inspection within one week of the inspection visit. The inspection was completed on 11/21/2024 and was submitted to me on 1/7/2025 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. During a review of approximately 35 minutes of classroom video footage, a teacher was observed seated in a child size chair working on an art project. Three times during that time frame, she acknowledged children in the classroom and their behavior, primarily three children entering and exiting the bathroom together. At no time did she appear to know the whereabouts or activities of three children who remained out of sight, in the corner of the classroom, behind shelving, for approximately 10 minutes. This was corrected during today's visit based on observation of the teachers participating, interacting and moving about the space while the children where in free choice play. .1801(a)(1-5) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of hire. Hire date was 11/4/2024. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for the supervision of children. Refer to NC Child Care Rule 10A NCAC 09 1801 (a) (1-5). We discussed the following strategies: Ensure that teachers monitor all areas of the classrooms. Teachers should not be engaging with the children when children are moving about space. A violation was cited for not having First Aid training completed within the first 90 days of hire. Refer to NC Child Care Rule 10 A NCAC 09 1102(c). We discussed the strategies: Start a checklist on all new employees, start filling out Staff at training worksheet at the start of employment, give staff timelines for returning documents, and make sure you as the administrator are keeping track of all required documents. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: STACEY EATON Operation Type: Center Case Number: 0924-032A Visit Date: 9/10/2024 Number Present: 40 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 12:15 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. JoAnne Whaley, Regional Director, accompanied me during the walk-through of the facility. During the visit, I spoke with Ms. Whaley, Jakiya Bailey, Assistant Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity. G.S. 110-91(10) 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water. GS 110-91(10); .1803(a) 904 Child was handled roughly. On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (September 17, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: STACEY EATON Operation Type: Center Case Number: 0924-032A Visit Date: 9/10/2024 Number Present: 40 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 12:15 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. JoAnne Whaley, Regional Director, accompanied me during the walk-through of the facility. During the visit, I spoke with Ms. Whaley, Jakiya Bailey, Assistant Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity. G.S. 110-91(10) 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water. GS 110-91(10); .1803(a) 904 Child was handled roughly. On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (September 17, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: STACEY EATON Operation Type: Center Case Number: 0924-032A Visit Date: 9/10/2024 Number Present: 40 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 12:15 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. JoAnne Whaley, Regional Director, accompanied me during the walk-through of the facility. During the visit, I spoke with Ms. Whaley, Jakiya Bailey, Assistant Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity. G.S. 110-91(10) 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water. GS 110-91(10); .1803(a) 904 Child was handled roughly. On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (September 17, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: STACEY EATON Operation Type: Center Case Number: 0924-032A Visit Date: 9/10/2024 Number Present: 40 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 12:15 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. JoAnne Whaley, Regional Director, accompanied me during the walk-through of the facility. During the visit, I spoke with Ms. Whaley, Jakiya Bailey, Assistant Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity. G.S. 110-91(10) 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water. GS 110-91(10); .1803(a) 904 Child was handled roughly. On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (September 17, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #149 Facility ID: 26001541 Consultant: STACEY EATON Operation Type: Center Case Number: 0924-032A Visit Date: 9/10/2024 Number Present: 40 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 12:15 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. JoAnne Whaley, Regional Director, accompanied me during the walk-through of the facility. During the visit, I spoke with Ms. Whaley, Jakiya Bailey, Assistant Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today's visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity. G.S. 110-91(10) 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water. GS 110-91(10); .1803(a) 904 Child was handled roughly. On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (September 17, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times