10A NCAC 09 .0606 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/9/2025 Number Present: 7 Completed Date: 5/9/2025 Age: From 0 To 2 Total Minutes: 180 Time In: 08:50 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for during the annual compliance visit. Gladys Pridgen, Administrator, assisted with the visit. This center currently operates with a Notice of Compliance issued June 12, 2024. The last annual compliance visit was completed on May 14, 2024. The last sanitation inspection was completed on March 17, 2025, with a “Superior” classification. The last fire inspection was completed on February 2, 2025, and the center was approved for daytime care only. Seven children were in care today ranging from zero to two years old. Children were engaged in free choice play with developmentally age-appropriate materials, completing toileting, diapering and hand washing routines, interacting with caregivers, and eating breakfast. Breakfast consisted of pancakes, hash brown, and milk. The following violations were documented today. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Pine-Sol was observed in an unlocked cabinet near the diaper changing station in Space #1. .2820(b) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file to verify the center’s safe sleep policy was reviewed and given to the parent of an infant enrolled. 10A NCAC 09 .0606(c) 1123 All vehicles used to transport children were not free of hazards. Two seats on the white 15-passenger van used to transport children were torn, exposing the interior padding 10A NCAC 09 .1002(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 23, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 88% as of May 8, 2025. CORPORATION STATUS: Covenant of Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant of Faith, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF RECORDS AND TRAINING WORKSHEETS: The staff/training worksheets were emailed to me during the visit; however, they were not legible and difficult to read. I requested that you complete a hand copy of the staff/training worksheets for me during the visit or send to me by close of business, but you stated there was not enough time to complete them today. You requested to have them finalized and submitted by Monday, May 12, 2025. Although the staff/training worksheets were not completed at the time of the visit, staff files were reviewed and all component were found to be in compliance. I asked that you sent the signed staff/training worksheets to me no later than Monday May 12, 2025 by the end of the day. SAFE ENVIRONMENT During the visit, I observed a bottle of Pine-Sol in an unlocked cabinet near the diaper changing station in Space #1A. When asked about this, you explained that locks had been purchased; however, they were too large for the existing lock holders. You also mentioned that you had applied strips to keep the cabinet doors locked and secure. I informed you that the cabinet doors were nearly open when I approached to observe the area. I further explained that the strips used were not appropriate for locking and securing cabinet, particularly when hazardous materials are stored inside. You stated that you would be purchasing new locks for the cabinet doors as soon as possible, pending availability in the stores. I advised you to relocate the hazardous product to a secure area with the appropriate locking device to ensure it remains inaccessible to children and to maintain a safe environment. SAFE SLEEP POLICY: Documentation was not on file verifying that the center’s safe sleep policy had been reviewed and provided to the parent of an infant enrolled. You stated you thought the safe sleep policy was included in the packet given to the parent during the enrollment process; however, it must have been omitted. You added that you would have the parent review and sign documentation acknowledging receipt of the safe sleep policy at the end of the day. You confirmed a copy would be placed in the child’s file. TRANSPORTATION SAFETY: Two seats on the white 15-passenger van used to transport children were torn, exposing the interior padding. I informed you that the interior of the seat must not be exposed when transporting children, as this presents a potential safety and sanitation concern. I advised you to repair the seat immediately to eliminate the hazard and ensure a safe environment for the children. KITCHEN AREA: you stated the kitchen is not used to prepare meals. You added meals for children are purchased and picked up daily; therefore, the kitchen on site was not monitored today. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, there were no results found verifying that the ABCMS training was completed for your program; however, you stated the training had been taken. You shared issues were experience when utilizing the portal; therefore, you contact someone in the criminal background check unit for assistance. You added after completing the training the certificate could not be retrieved. I assisted you with accessing the portal and you were able to log in to obtain the training certificate. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1002 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/9/2025 Number Present: 7 Completed Date: 5/9/2025 Age: From 0 To 2 Total Minutes: 180 Time In: 08:50 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for during the annual compliance visit. Gladys Pridgen, Administrator, assisted with the visit. This center currently operates with a Notice of Compliance issued June 12, 2024. The last annual compliance visit was completed on May 14, 2024. The last sanitation inspection was completed on March 17, 2025, with a “Superior” classification. The last fire inspection was completed on February 2, 2025, and the center was approved for daytime care only. Seven children were in care today ranging from zero to two years old. Children were engaged in free choice play with developmentally age-appropriate materials, completing toileting, diapering and hand washing routines, interacting with caregivers, and eating breakfast. Breakfast consisted of pancakes, hash brown, and milk. The following violations were documented today. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Pine-Sol was observed in an unlocked cabinet near the diaper changing station in Space #1. .2820(b) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file to verify the center’s safe sleep policy was reviewed and given to the parent of an infant enrolled. 10A NCAC 09 .0606(c) 1123 All vehicles used to transport children were not free of hazards. Two seats on the white 15-passenger van used to transport children were torn, exposing the interior padding 10A NCAC 09 .1002(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 23, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 88% as of May 8, 2025. CORPORATION STATUS: Covenant of Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant of Faith, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF RECORDS AND TRAINING WORKSHEETS: The staff/training worksheets were emailed to me during the visit; however, they were not legible and difficult to read. I requested that you complete a hand copy of the staff/training worksheets for me during the visit or send to me by close of business, but you stated there was not enough time to complete them today. You requested to have them finalized and submitted by Monday, May 12, 2025. Although the staff/training worksheets were not completed at the time of the visit, staff files were reviewed and all component were found to be in compliance. I asked that you sent the signed staff/training worksheets to me no later than Monday May 12, 2025 by the end of the day. SAFE ENVIRONMENT During the visit, I observed a bottle of Pine-Sol in an unlocked cabinet near the diaper changing station in Space #1A. When asked about this, you explained that locks had been purchased; however, they were too large for the existing lock holders. You also mentioned that you had applied strips to keep the cabinet doors locked and secure. I informed you that the cabinet doors were nearly open when I approached to observe the area. I further explained that the strips used were not appropriate for locking and securing cabinet, particularly when hazardous materials are stored inside. You stated that you would be purchasing new locks for the cabinet doors as soon as possible, pending availability in the stores. I advised you to relocate the hazardous product to a secure area with the appropriate locking device to ensure it remains inaccessible to children and to maintain a safe environment. SAFE SLEEP POLICY: Documentation was not on file verifying that the center’s safe sleep policy had been reviewed and provided to the parent of an infant enrolled. You stated you thought the safe sleep policy was included in the packet given to the parent during the enrollment process; however, it must have been omitted. You added that you would have the parent review and sign documentation acknowledging receipt of the safe sleep policy at the end of the day. You confirmed a copy would be placed in the child’s file. TRANSPORTATION SAFETY: Two seats on the white 15-passenger van used to transport children were torn, exposing the interior padding. I informed you that the interior of the seat must not be exposed when transporting children, as this presents a potential safety and sanitation concern. I advised you to repair the seat immediately to eliminate the hazard and ensure a safe environment for the children. KITCHEN AREA: you stated the kitchen is not used to prepare meals. You added meals for children are purchased and picked up daily; therefore, the kitchen on site was not monitored today. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, there were no results found verifying that the ABCMS training was completed for your program; however, you stated the training had been taken. You shared issues were experience when utilizing the portal; therefore, you contact someone in the criminal background check unit for assistance. You added after completing the training the certificate could not be retrieved. I assisted you with accessing the portal and you were able to log in to obtain the training certificate. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/12/2024 Number Present: 12 Completed Date: 11/12/2024 Age: From 0 To 3 Total Minutes: 95 Time In: 01:10 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance applicable child care requirements and verify compliance with the staff/child ratio violation documented during the routine unannounced visit conducted on October 31, 2024. G. Pridgen, Administrator assisted with the visit. Twelve (12) children were observed in care today ranging from ages eleven months to three years old. Children were napping. I completed a general walk-through of the child care facility and conducted observation of indoor and outdoor spaces used by children. Limited monitoring of the child care requirements was completed today. The following requirements were monitored: Staff/child ratio supervision, adequate approved space, permit restrictions and general safety. Due to the type of visit conducted, enrollment was not completed; however, attendance was taken to determine the number and ages of children present. The following violation was documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff child ratio requirements were not met when one caregiver was providing care to seven children ranging from ages eleven months to one year old in Space #1A. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left five children ranging from two to three years old in the classroom alone to answer the entrance door. .1801(a)(1-5) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. OBSERVATION, TECHNICAL ASSISTANCE/GUIDANCE: Upon arrival the caregiver from Space #2 came and opened the do or for me. When I entered the facility, you stepped to the door from Space #3 and greeted me. I informed you I was present to complete the unannounced follow-up visit. When I entered Space #2, the caregiver who opened the door was working alone. Five children were in the classroom. Four were asleep and one was on the cot crying. Seven (7) children ages eleven (11) months to one year old was being cared for by one (1) caregiver in Space #1A. I informed you Space #2 did not meet compliance with staff/child ratio requirements when the caregiver walked out of the classroom leaving five children ages two to three years old children alone and Space #1A did not meet compliance because one (1) caregiver was providing care to seven (7) children ranging from ages eleven (11) months to one (1) year old. You stated you thought the caregiver could leave the classroom because the children were down for nap. You added you assumed there were only six (6) children in Space #1A. I explained even with six (6) children the space would be out of compliance because an eleven (11) month-old infant was present. I reviewed the staff/child ratio chart with you. We talked about ensuring there are no more than five (5) children between the ages of zero (0) to twelve (12) months are cared for when there is one (1) caregiver present When we walked back into the classroom, there were two (2) caregivers watching the children. We also reviewed and discussed child care rule 10A NCAC 09 .1801. (b) regarding maintaining nap time ratio requirements. I explained the rule did not apply to Space #1A because the children were under the age of two years old. You stated you were going to put a sign on the door for parents/visitors to utilize the door on the side of the building leading to the classroom during lunch and nap time to avoid the staff from having to leave the classroom and ensure staff/child ratio requirement are met. I advised you to encourage staff to notify you when someone is at the door instead of leaving the classroom to open it. Be reminded you are responsible for always maintaining compliance with staff/child ratio requirements. ADMINISTRATIVE ACTION: I informed you based on child care requirements 10A NCAC 09 .2203 (3) (c), an administrative action would recommend for your program. I explained if the administrative action is issued, you will be required to develop written policies and procedures included in a corrective action plan. I suggested you begin thinking of steps that will be taken to ensure compliance is maintained with staff/child ratio requirements. FOLLOW-UP VISITS: Unannounced follow-up visits will be conducted in the future to monitor compliance staff/child ratio requirements. FREE WEBINAR – EMOTIONAL LITERACY: Join Healthy Social Behaviors Hotline advisors to discuss strategies and resources to help young children use emotional literacy to build friendships and problem-solving skills! Presented twice. Attend one - Date: Tuesday November 19 or Wednesday November 20, 2024 from 7-8 pm Click to Join: https://ccrinc.zoom.us/j/3677997738 Meeting ID: 367 799 7738 DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. CONTACT INFORMATION: If you have any questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2203 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/12/2024 Number Present: 12 Completed Date: 11/12/2024 Age: From 0 To 3 Total Minutes: 95 Time In: 01:10 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance applicable child care requirements and verify compliance with the staff/child ratio violation documented during the routine unannounced visit conducted on October 31, 2024. G. Pridgen, Administrator assisted with the visit. Twelve (12) children were observed in care today ranging from ages eleven months to three years old. Children were napping. I completed a general walk-through of the child care facility and conducted observation of indoor and outdoor spaces used by children. Limited monitoring of the child care requirements was completed today. The following requirements were monitored: Staff/child ratio supervision, adequate approved space, permit restrictions and general safety. Due to the type of visit conducted, enrollment was not completed; however, attendance was taken to determine the number and ages of children present. The following violation was documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff child ratio requirements were not met when one caregiver was providing care to seven children ranging from ages eleven months to one year old in Space #1A. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left five children ranging from two to three years old in the classroom alone to answer the entrance door. .1801(a)(1-5) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. OBSERVATION, TECHNICAL ASSISTANCE/GUIDANCE: Upon arrival the caregiver from Space #2 came and opened the do or for me. When I entered the facility, you stepped to the door from Space #3 and greeted me. I informed you I was present to complete the unannounced follow-up visit. When I entered Space #2, the caregiver who opened the door was working alone. Five children were in the classroom. Four were asleep and one was on the cot crying. Seven (7) children ages eleven (11) months to one year old was being cared for by one (1) caregiver in Space #1A. I informed you Space #2 did not meet compliance with staff/child ratio requirements when the caregiver walked out of the classroom leaving five children ages two to three years old children alone and Space #1A did not meet compliance because one (1) caregiver was providing care to seven (7) children ranging from ages eleven (11) months to one (1) year old. You stated you thought the caregiver could leave the classroom because the children were down for nap. You added you assumed there were only six (6) children in Space #1A. I explained even with six (6) children the space would be out of compliance because an eleven (11) month-old infant was present. I reviewed the staff/child ratio chart with you. We talked about ensuring there are no more than five (5) children between the ages of zero (0) to twelve (12) months are cared for when there is one (1) caregiver present When we walked back into the classroom, there were two (2) caregivers watching the children. We also reviewed and discussed child care rule 10A NCAC 09 .1801. (b) regarding maintaining nap time ratio requirements. I explained the rule did not apply to Space #1A because the children were under the age of two years old. You stated you were going to put a sign on the door for parents/visitors to utilize the door on the side of the building leading to the classroom during lunch and nap time to avoid the staff from having to leave the classroom and ensure staff/child ratio requirement are met. I advised you to encourage staff to notify you when someone is at the door instead of leaving the classroom to open it. Be reminded you are responsible for always maintaining compliance with staff/child ratio requirements. ADMINISTRATIVE ACTION: I informed you based on child care requirements 10A NCAC 09 .2203 (3) (c), an administrative action would recommend for your program. I explained if the administrative action is issued, you will be required to develop written policies and procedures included in a corrective action plan. I suggested you begin thinking of steps that will be taken to ensure compliance is maintained with staff/child ratio requirements. FOLLOW-UP VISITS: Unannounced follow-up visits will be conducted in the future to monitor compliance staff/child ratio requirements. FREE WEBINAR – EMOTIONAL LITERACY: Join Healthy Social Behaviors Hotline advisors to discuss strategies and resources to help young children use emotional literacy to build friendships and problem-solving skills! Presented twice. Attend one - Date: Tuesday November 19 or Wednesday November 20, 2024 from 7-8 pm Click to Join: https://ccrinc.zoom.us/j/3677997738 Meeting ID: 367 799 7738 DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. CONTACT INFORMATION: If you have any questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/12/2024 Number Present: 12 Completed Date: 11/12/2024 Age: From 0 To 3 Total Minutes: 95 Time In: 01:10 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance applicable child care requirements and verify compliance with the staff/child ratio violation documented during the routine unannounced visit conducted on October 31, 2024. G. Pridgen, Administrator assisted with the visit. Twelve (12) children were observed in care today ranging from ages eleven months to three years old. Children were napping. I completed a general walk-through of the child care facility and conducted observation of indoor and outdoor spaces used by children. Limited monitoring of the child care requirements was completed today. The following requirements were monitored: Staff/child ratio supervision, adequate approved space, permit restrictions and general safety. Due to the type of visit conducted, enrollment was not completed; however, attendance was taken to determine the number and ages of children present. The following violation was documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff child ratio requirements were not met when one caregiver was providing care to seven children ranging from ages eleven months to one year old in Space #1A. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left five children ranging from two to three years old in the classroom alone to answer the entrance door. .1801(a)(1-5) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. OBSERVATION, TECHNICAL ASSISTANCE/GUIDANCE: Upon arrival the caregiver from Space #2 came and opened the do or for me. When I entered the facility, you stepped to the door from Space #3 and greeted me. I informed you I was present to complete the unannounced follow-up visit. When I entered Space #2, the caregiver who opened the door was working alone. Five children were in the classroom. Four were asleep and one was on the cot crying. Seven (7) children ages eleven (11) months to one year old was being cared for by one (1) caregiver in Space #1A. I informed you Space #2 did not meet compliance with staff/child ratio requirements when the caregiver walked out of the classroom leaving five children ages two to three years old children alone and Space #1A did not meet compliance because one (1) caregiver was providing care to seven (7) children ranging from ages eleven (11) months to one (1) year old. You stated you thought the caregiver could leave the classroom because the children were down for nap. You added you assumed there were only six (6) children in Space #1A. I explained even with six (6) children the space would be out of compliance because an eleven (11) month-old infant was present. I reviewed the staff/child ratio chart with you. We talked about ensuring there are no more than five (5) children between the ages of zero (0) to twelve (12) months are cared for when there is one (1) caregiver present When we walked back into the classroom, there were two (2) caregivers watching the children. We also reviewed and discussed child care rule 10A NCAC 09 .1801. (b) regarding maintaining nap time ratio requirements. I explained the rule did not apply to Space #1A because the children were under the age of two years old. You stated you were going to put a sign on the door for parents/visitors to utilize the door on the side of the building leading to the classroom during lunch and nap time to avoid the staff from having to leave the classroom and ensure staff/child ratio requirement are met. I advised you to encourage staff to notify you when someone is at the door instead of leaving the classroom to open it. Be reminded you are responsible for always maintaining compliance with staff/child ratio requirements. ADMINISTRATIVE ACTION: I informed you based on child care requirements 10A NCAC 09 .2203 (3) (c), an administrative action would recommend for your program. I explained if the administrative action is issued, you will be required to develop written policies and procedures included in a corrective action plan. I suggested you begin thinking of steps that will be taken to ensure compliance is maintained with staff/child ratio requirements. FOLLOW-UP VISITS: Unannounced follow-up visits will be conducted in the future to monitor compliance staff/child ratio requirements. FREE WEBINAR – EMOTIONAL LITERACY: Join Healthy Social Behaviors Hotline advisors to discuss strategies and resources to help young children use emotional literacy to build friendships and problem-solving skills! Presented twice. Attend one - Date: Tuesday November 19 or Wednesday November 20, 2024 from 7-8 pm Click to Join: https://ccrinc.zoom.us/j/3677997738 Meeting ID: 367 799 7738 DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. CONTACT INFORMATION: If you have any questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 14 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival T. Atkinson, teacher assisted with the visit. You arrived shortly after the visits started and assisted. Sixteen (16) children were observed in care today ranging from eleven months to five years old. Children were observed eating breakfast interacting with the caregivers, engaged in free choice play, and completing toileting, diapering and hand washing routines. Breakfast consisted of sausage on a bun with grape jelly, pancakes, cereals, juice and milk. Children were also observed watching television in Space #2 upon arrival. Currently this program operates with a Notice of Compliance. The last sanitation inspection was completed on March 19, 2024, earning a superior classification. The last fire inspection was completed on February 22, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on May 14, 2024. The following violations were documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left four children ranging from ages two to five years old alone in the classroom to answer the entrance door. .1801(a)(1-5) 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. Diaper changing was completed on a mat placed on the floor for two children in Space #2. 15A NCAC 18A .2819(a) & (b) 405 A child's hands were not washed after each diaper change. Two children’s hands were not washed after diaper changing in Space #2. 15A NCAC 18A .2803(c)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Six children in Space #2 hands were not washed prior to eating breakfast 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. The caregiver in Space #2 did not wash hands prior to preparing and serving breakfast to children. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. A board enclosing the sand around the play structure was split and exposing sharp points. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An EpiPen onsite for one child enrolled expired September 2024. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed on a table used by children and a cubby accessible to children under the age of three in Space #2. .0604(q) 866 A caregiver administered medication to a child without parental permission or authorization from a bona fide medical care provider during the event of an emergency medical condition when the child's parent was not available. Written permission to administer medication was not on file for an EpiPen kept onsite for one child in Space #2. 10A NCAC 09 .0803(10) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 17, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Covenant of Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant of Faith, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 92% percent as of October 30, 2024. STAFF/CHILD INTERACTIONS: Upon arrival children in classroom Space #2 were playing with little tike toy cars and watching television. The caregiver served breakfast from McDonald to children and juice brough from home was provided. One child was served cereal and milk. Infants and one-year olds were sitting in highchairs waiting to be given their breakfast. After breakfast was served the children were split into groups. After the children were separated, they were allowed to play freely with materials on the floor. Caregivers sat on the floor with children while they played with age-appropriate toys and materials. Materials and toys were in good repair. Caregivers used a lot of communication to redirect children’s behavior. We talked about encouraging caregiver to use more positive redirection instead of words such as no, stop, don’t, etc. It was explained using positive redirection tends to gain better responses form children. CARE OF CHILDREN: Upon arrival the caregiver in Space #2 came out of the classroom to open the door for me leaving a parent standing at the door to monitor children. After entering the building the caregiver went back into the classroom with the children. Parents should not be left alone to provide care to children at any time. We discussed ensuring a plan is in place for parents and visitors to enter the building without compromising care provided to children. I reminded you anyone providing care to children alone is required to have a criminal background check on file. I will conduct further research of the matter to determine what type of violation should be documented if applicable. I will follow-up with you tomorrow regarding the outcome. If a violation is warranted, it will be added to the visit summary record and documentation will be provided. SAFE ENVIRONMENT: A wooden board used to enclose the sand around the play structure on the playground was split and exposing sharp point. It was recommended replacing the board to eliminate the sharp point and create a safe environment for children. We also discussed removing the mushrooms growing on the playground. I reminded you plastic bags should be inaccessible to children under the age of three. The caregiver removed pampers from the plastic and left it on the table accessible to children for a short period of time. Also, a carton of juice was observed on a cubby behind the caregiver desk in a plastic grocery bag. SANITATION REQUIREMENTS: The caregiver in Space #2 was observed changing children’s diapers on a mat placed on the floor inside the classroom. The caregiver stated this was her normal routine for diaper changing; however, you stated the diaper changing should occur in the bathroom with a mat placed on a cot. You stated environmental health specialist granted authorization to change diapers using a mat placed on top of a cot inside the bathroom. You added the caregiver stated she changed the diapers on the floor because no one was available to release her form the classroom. A plan should be put in place that will allow the caregiver or other staff to conduct diaper changing in the bathroom as instructed. This will ensure compliance is met and snatiation practices are followed as required. Children and staff hands should be washed prior to preparing, serving and eating meals. Children did not wash their hand prior to eating breakfast after playing with toys. The caregiver did not wash her hands prior to preparing and serving the food to children. Gloves were not used during this process either. Hand washing cuts down on the spread of germs and provide a health environment for children and staff. It was recommended speaking with your environmental health inspector for additional guidance on sanitation practices. I informed you contact would be made to environmental health to discuss today’s observation and information provided for more clarity on permission granted to your program. MEDICATION ADMINISTRATION: An EpiPen onsite for one child enrolled expired September 2024. Permission to administer medication was not on file for an asthma inhaler. You stated the information was posted; however, the action plan was the only documentation observed. Based on my review of the action plan posted, authorization to administer the medicine was not included. It was recommended requesting the parent to complete a permission to administer medication form and provided for the medication. You were also advised to request an updated EpiPen from the parent to replace the expired one. You were advised to refer to the administering medication flyer on the Division’s website for more information and guidance. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 14 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival T. Atkinson, teacher assisted with the visit. You arrived shortly after the visits started and assisted. Sixteen (16) children were observed in care today ranging from eleven months to five years old. Children were observed eating breakfast interacting with the caregivers, engaged in free choice play, and completing toileting, diapering and hand washing routines. Breakfast consisted of sausage on a bun with grape jelly, pancakes, cereals, juice and milk. Children were also observed watching television in Space #2 upon arrival. Currently this program operates with a Notice of Compliance. The last sanitation inspection was completed on March 19, 2024, earning a superior classification. The last fire inspection was completed on February 22, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on May 14, 2024. The following violations were documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left four children ranging from ages two to five years old alone in the classroom to answer the entrance door. .1801(a)(1-5) 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. Diaper changing was completed on a mat placed on the floor for two children in Space #2. 15A NCAC 18A .2819(a) & (b) 405 A child's hands were not washed after each diaper change. Two children’s hands were not washed after diaper changing in Space #2. 15A NCAC 18A .2803(c)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Six children in Space #2 hands were not washed prior to eating breakfast 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. The caregiver in Space #2 did not wash hands prior to preparing and serving breakfast to children. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. A board enclosing the sand around the play structure was split and exposing sharp points. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An EpiPen onsite for one child enrolled expired September 2024. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed on a table used by children and a cubby accessible to children under the age of three in Space #2. .0604(q) 866 A caregiver administered medication to a child without parental permission or authorization from a bona fide medical care provider during the event of an emergency medical condition when the child's parent was not available. Written permission to administer medication was not on file for an EpiPen kept onsite for one child in Space #2. 10A NCAC 09 .0803(10) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 17, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Covenant of Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant of Faith, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 92% percent as of October 30, 2024. STAFF/CHILD INTERACTIONS: Upon arrival children in classroom Space #2 were playing with little tike toy cars and watching television. The caregiver served breakfast from McDonald to children and juice brough from home was provided. One child was served cereal and milk. Infants and one-year olds were sitting in highchairs waiting to be given their breakfast. After breakfast was served the children were split into groups. After the children were separated, they were allowed to play freely with materials on the floor. Caregivers sat on the floor with children while they played with age-appropriate toys and materials. Materials and toys were in good repair. Caregivers used a lot of communication to redirect children’s behavior. We talked about encouraging caregiver to use more positive redirection instead of words such as no, stop, don’t, etc. It was explained using positive redirection tends to gain better responses form children. CARE OF CHILDREN: Upon arrival the caregiver in Space #2 came out of the classroom to open the door for me leaving a parent standing at the door to monitor children. After entering the building the caregiver went back into the classroom with the children. Parents should not be left alone to provide care to children at any time. We discussed ensuring a plan is in place for parents and visitors to enter the building without compromising care provided to children. I reminded you anyone providing care to children alone is required to have a criminal background check on file. I will conduct further research of the matter to determine what type of violation should be documented if applicable. I will follow-up with you tomorrow regarding the outcome. If a violation is warranted, it will be added to the visit summary record and documentation will be provided. SAFE ENVIRONMENT: A wooden board used to enclose the sand around the play structure on the playground was split and exposing sharp point. It was recommended replacing the board to eliminate the sharp point and create a safe environment for children. We also discussed removing the mushrooms growing on the playground. I reminded you plastic bags should be inaccessible to children under the age of three. The caregiver removed pampers from the plastic and left it on the table accessible to children for a short period of time. Also, a carton of juice was observed on a cubby behind the caregiver desk in a plastic grocery bag. SANITATION REQUIREMENTS: The caregiver in Space #2 was observed changing children’s diapers on a mat placed on the floor inside the classroom. The caregiver stated this was her normal routine for diaper changing; however, you stated the diaper changing should occur in the bathroom with a mat placed on a cot. You stated environmental health specialist granted authorization to change diapers using a mat placed on top of a cot inside the bathroom. You added the caregiver stated she changed the diapers on the floor because no one was available to release her form the classroom. A plan should be put in place that will allow the caregiver or other staff to conduct diaper changing in the bathroom as instructed. This will ensure compliance is met and snatiation practices are followed as required. Children and staff hands should be washed prior to preparing, serving and eating meals. Children did not wash their hand prior to eating breakfast after playing with toys. The caregiver did not wash her hands prior to preparing and serving the food to children. Gloves were not used during this process either. Hand washing cuts down on the spread of germs and provide a health environment for children and staff. It was recommended speaking with your environmental health inspector for additional guidance on sanitation practices. I informed you contact would be made to environmental health to discuss today’s observation and information provided for more clarity on permission granted to your program. MEDICATION ADMINISTRATION: An EpiPen onsite for one child enrolled expired September 2024. Permission to administer medication was not on file for an asthma inhaler. You stated the information was posted; however, the action plan was the only documentation observed. Based on my review of the action plan posted, authorization to administer the medicine was not included. It was recommended requesting the parent to complete a permission to administer medication form and provided for the medication. You were also advised to request an updated EpiPen from the parent to replace the expired one. You were advised to refer to the administering medication flyer on the Division’s website for more information and guidance. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 14 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival T. Atkinson, teacher assisted with the visit. You arrived shortly after the visits started and assisted. Sixteen (16) children were observed in care today ranging from eleven months to five years old. Children were observed eating breakfast interacting with the caregivers, engaged in free choice play, and completing toileting, diapering and hand washing routines. Breakfast consisted of sausage on a bun with grape jelly, pancakes, cereals, juice and milk. Children were also observed watching television in Space #2 upon arrival. Currently this program operates with a Notice of Compliance. The last sanitation inspection was completed on March 19, 2024, earning a superior classification. The last fire inspection was completed on February 22, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on May 14, 2024. The following violations were documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not provided when the caregiver in Space #2 left four children ranging from ages two to five years old alone in the classroom to answer the entrance door. .1801(a)(1-5) 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. Diaper changing was completed on a mat placed on the floor for two children in Space #2. 15A NCAC 18A .2819(a) & (b) 405 A child's hands were not washed after each diaper change. Two children’s hands were not washed after diaper changing in Space #2. 15A NCAC 18A .2803(c)(2) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Six children in Space #2 hands were not washed prior to eating breakfast 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. The caregiver in Space #2 did not wash hands prior to preparing and serving breakfast to children. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. A board enclosing the sand around the play structure was split and exposing sharp points. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An EpiPen onsite for one child enrolled expired September 2024. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed on a table used by children and a cubby accessible to children under the age of three in Space #2. .0604(q) 866 A caregiver administered medication to a child without parental permission or authorization from a bona fide medical care provider during the event of an emergency medical condition when the child's parent was not available. Written permission to administer medication was not on file for an EpiPen kept onsite for one child in Space #2. 10A NCAC 09 .0803(10) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 17, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Covenant of Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant of Faith, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 92% percent as of October 30, 2024. STAFF/CHILD INTERACTIONS: Upon arrival children in classroom Space #2 were playing with little tike toy cars and watching television. The caregiver served breakfast from McDonald to children and juice brough from home was provided. One child was served cereal and milk. Infants and one-year olds were sitting in highchairs waiting to be given their breakfast. After breakfast was served the children were split into groups. After the children were separated, they were allowed to play freely with materials on the floor. Caregivers sat on the floor with children while they played with age-appropriate toys and materials. Materials and toys were in good repair. Caregivers used a lot of communication to redirect children’s behavior. We talked about encouraging caregiver to use more positive redirection instead of words such as no, stop, don’t, etc. It was explained using positive redirection tends to gain better responses form children. CARE OF CHILDREN: Upon arrival the caregiver in Space #2 came out of the classroom to open the door for me leaving a parent standing at the door to monitor children. After entering the building the caregiver went back into the classroom with the children. Parents should not be left alone to provide care to children at any time. We discussed ensuring a plan is in place for parents and visitors to enter the building without compromising care provided to children. I reminded you anyone providing care to children alone is required to have a criminal background check on file. I will conduct further research of the matter to determine what type of violation should be documented if applicable. I will follow-up with you tomorrow regarding the outcome. If a violation is warranted, it will be added to the visit summary record and documentation will be provided. SAFE ENVIRONMENT: A wooden board used to enclose the sand around the play structure on the playground was split and exposing sharp point. It was recommended replacing the board to eliminate the sharp point and create a safe environment for children. We also discussed removing the mushrooms growing on the playground. I reminded you plastic bags should be inaccessible to children under the age of three. The caregiver removed pampers from the plastic and left it on the table accessible to children for a short period of time. Also, a carton of juice was observed on a cubby behind the caregiver desk in a plastic grocery bag. SANITATION REQUIREMENTS: The caregiver in Space #2 was observed changing children’s diapers on a mat placed on the floor inside the classroom. The caregiver stated this was her normal routine for diaper changing; however, you stated the diaper changing should occur in the bathroom with a mat placed on a cot. You stated environmental health specialist granted authorization to change diapers using a mat placed on top of a cot inside the bathroom. You added the caregiver stated she changed the diapers on the floor because no one was available to release her form the classroom. A plan should be put in place that will allow the caregiver or other staff to conduct diaper changing in the bathroom as instructed. This will ensure compliance is met and snatiation practices are followed as required. Children and staff hands should be washed prior to preparing, serving and eating meals. Children did not wash their hand prior to eating breakfast after playing with toys. The caregiver did not wash her hands prior to preparing and serving the food to children. Gloves were not used during this process either. Hand washing cuts down on the spread of germs and provide a health environment for children and staff. It was recommended speaking with your environmental health inspector for additional guidance on sanitation practices. I informed you contact would be made to environmental health to discuss today’s observation and information provided for more clarity on permission granted to your program. MEDICATION ADMINISTRATION: An EpiPen onsite for one child enrolled expired September 2024. Permission to administer medication was not on file for an asthma inhaler. You stated the information was posted; however, the action plan was the only documentation observed. Based on my review of the action plan posted, authorization to administer the medicine was not included. It was recommended requesting the parent to complete a permission to administer medication form and provided for the medication. You were also advised to request an updated EpiPen from the parent to replace the expired one. You were advised to refer to the administering medication flyer on the Division’s website for more information and guidance. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 26 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 11:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on March 19, 2024, classification “3” demerits. The fire inspection was completed on February 22, 2024, and the center was approved for day and nighttime care. All items were in compliance for transportation. The notice of compliance was posted. Twenty-six (26) children from ages four (4) months old to five (5) years old were present during the visit. A walk-through of the facility was completed today. Due to inclement weather the outdoor environment was not observed today. I observed children in the indoor learning environment found staff/child ratios to be out of compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The children were observed eating the following for lunch: sausage and cheese pizza, apple sauce, French fries, and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ms. Ray left space number two (#2) to open the door. Ms. Ray was the second teacher in space number two (#2). She left one teacher in the room with a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. GS 110-91(7);.0713(a-d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. 10A NCAC 09 .0606(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 93%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: Ten (10%) percent of existing staff files and two new staff files were reviewed today. Staff files were well organized and found to be incompliance. Ten (10%) percent of the children’s records were reviewed today. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. Please remember a safe sleep policy must be signed on or prior to the first day of enrollment. STAFF-CHILD RATIO: Upon arrival Ms. Ray left space number two (#2) to open the door to let me in, she then proceeded to walk down the hall to let Ms. Pridgen know I was here to conduct a visit. Ms. Ray was the second teacher in space number two (#2). Ms. Ray left the room with one (1) teacher and a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. I reminded Ms. Ray that the classroom can never be out of ratio. I reminded Ms. Ray and Ms. Pridgen, that if either teacher needs to leave the classroom, make sure to take the correct number of children with them, so the classroom is not left out of ratio. Remember you have two-year-old's in the classroom, so the ratio is one (1) teacher to ten (10) children. Please refer to your staff-child ratio charts that are posted in each classroom. SAFETY AND HEALTH: In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. This was corrected during the visit. INFANT/TODDLER ROOM CAPACITY: We discussed space number one (#1) cannot have more than ten (10) children present at one time. You currently have seven (7) children ages 0-12 months on your attendance and six (6) one-year-olds on your attendance, for a total of thirteen (13) children. You stated a couple of the children are part-time and not always here. Today there were ten (10) children, and three (3) teachers present. I reminded you that you can not have more than ten (10) children present because you have infants enrolled. You have split the classroom using a divider and a few cribs. One side is for non-walking children and one side is for walking children. You asked about making space number one (#1) into two (2) separate classrooms. I informed you that you would need to contact your fire inspector and sanitation inspector to receive their written approval on letterhead. I also informed you that I would come back once you had their approval and remeasure each side for the correct square footage. We also discussed that once you make the room two (2) separate spaces that you would always have to have the correct number of teachers on each side, you would also need to have materials on each side and would have to have the same written materials posted on each side. You said you understood and would be in contact with me. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. OUTDOOR LEARNING ENVIRONEMNT: As we approach the warmer months, please be sure to monitor your outdoor learning environment for ant hills and insect hives that may be hiding under wooden tables/structures, large playground equipment, and any awnings. CLEAN WATER FOR CAROLINA KIDS: We discussed the Clean Water for Carolina Kids program and what that means for you as a child care center. I also informed you that I sent an email to you on March 5, 2024, with the following information included. I also attached to that email three (3) flyers that discuss the process for testing, for lead in the water, lead in paint, and asbestos. According to the Clean Water for Us Kids website you tested your water for lead on September 1, 2021. You will need to test your water again prior to September 1, 2024. You have also started enrollment for the lead paint and asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 26 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 11:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on March 19, 2024, classification “3” demerits. The fire inspection was completed on February 22, 2024, and the center was approved for day and nighttime care. All items were in compliance for transportation. The notice of compliance was posted. Twenty-six (26) children from ages four (4) months old to five (5) years old were present during the visit. A walk-through of the facility was completed today. Due to inclement weather the outdoor environment was not observed today. I observed children in the indoor learning environment found staff/child ratios to be out of compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The children were observed eating the following for lunch: sausage and cheese pizza, apple sauce, French fries, and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ms. Ray left space number two (#2) to open the door. Ms. Ray was the second teacher in space number two (#2). She left one teacher in the room with a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. GS 110-91(7);.0713(a-d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. 10A NCAC 09 .0606(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 93%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: Ten (10%) percent of existing staff files and two new staff files were reviewed today. Staff files were well organized and found to be incompliance. Ten (10%) percent of the children’s records were reviewed today. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. Please remember a safe sleep policy must be signed on or prior to the first day of enrollment. STAFF-CHILD RATIO: Upon arrival Ms. Ray left space number two (#2) to open the door to let me in, she then proceeded to walk down the hall to let Ms. Pridgen know I was here to conduct a visit. Ms. Ray was the second teacher in space number two (#2). Ms. Ray left the room with one (1) teacher and a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. I reminded Ms. Ray that the classroom can never be out of ratio. I reminded Ms. Ray and Ms. Pridgen, that if either teacher needs to leave the classroom, make sure to take the correct number of children with them, so the classroom is not left out of ratio. Remember you have two-year-old's in the classroom, so the ratio is one (1) teacher to ten (10) children. Please refer to your staff-child ratio charts that are posted in each classroom. SAFETY AND HEALTH: In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. This was corrected during the visit. INFANT/TODDLER ROOM CAPACITY: We discussed space number one (#1) cannot have more than ten (10) children present at one time. You currently have seven (7) children ages 0-12 months on your attendance and six (6) one-year-olds on your attendance, for a total of thirteen (13) children. You stated a couple of the children are part-time and not always here. Today there were ten (10) children, and three (3) teachers present. I reminded you that you can not have more than ten (10) children present because you have infants enrolled. You have split the classroom using a divider and a few cribs. One side is for non-walking children and one side is for walking children. You asked about making space number one (#1) into two (2) separate classrooms. I informed you that you would need to contact your fire inspector and sanitation inspector to receive their written approval on letterhead. I also informed you that I would come back once you had their approval and remeasure each side for the correct square footage. We also discussed that once you make the room two (2) separate spaces that you would always have to have the correct number of teachers on each side, you would also need to have materials on each side and would have to have the same written materials posted on each side. You said you understood and would be in contact with me. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. OUTDOOR LEARNING ENVIRONEMNT: As we approach the warmer months, please be sure to monitor your outdoor learning environment for ant hills and insect hives that may be hiding under wooden tables/structures, large playground equipment, and any awnings. CLEAN WATER FOR CAROLINA KIDS: We discussed the Clean Water for Carolina Kids program and what that means for you as a child care center. I also informed you that I sent an email to you on March 5, 2024, with the following information included. I also attached to that email three (3) flyers that discuss the process for testing, for lead in the water, lead in paint, and asbestos. According to the Clean Water for Us Kids website you tested your water for lead on September 1, 2021. You will need to test your water again prior to September 1, 2024. You have also started enrollment for the lead paint and asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-106 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 26 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 11:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on March 19, 2024, classification “3” demerits. The fire inspection was completed on February 22, 2024, and the center was approved for day and nighttime care. All items were in compliance for transportation. The notice of compliance was posted. Twenty-six (26) children from ages four (4) months old to five (5) years old were present during the visit. A walk-through of the facility was completed today. Due to inclement weather the outdoor environment was not observed today. I observed children in the indoor learning environment found staff/child ratios to be out of compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The children were observed eating the following for lunch: sausage and cheese pizza, apple sauce, French fries, and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ms. Ray left space number two (#2) to open the door. Ms. Ray was the second teacher in space number two (#2). She left one teacher in the room with a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. GS 110-91(7);.0713(a-d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. 10A NCAC 09 .0606(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 93%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: Ten (10%) percent of existing staff files and two new staff files were reviewed today. Staff files were well organized and found to be incompliance. Ten (10%) percent of the children’s records were reviewed today. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. Please remember a safe sleep policy must be signed on or prior to the first day of enrollment. STAFF-CHILD RATIO: Upon arrival Ms. Ray left space number two (#2) to open the door to let me in, she then proceeded to walk down the hall to let Ms. Pridgen know I was here to conduct a visit. Ms. Ray was the second teacher in space number two (#2). Ms. Ray left the room with one (1) teacher and a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. I reminded Ms. Ray that the classroom can never be out of ratio. I reminded Ms. Ray and Ms. Pridgen, that if either teacher needs to leave the classroom, make sure to take the correct number of children with them, so the classroom is not left out of ratio. Remember you have two-year-old's in the classroom, so the ratio is one (1) teacher to ten (10) children. Please refer to your staff-child ratio charts that are posted in each classroom. SAFETY AND HEALTH: In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. This was corrected during the visit. INFANT/TODDLER ROOM CAPACITY: We discussed space number one (#1) cannot have more than ten (10) children present at one time. You currently have seven (7) children ages 0-12 months on your attendance and six (6) one-year-olds on your attendance, for a total of thirteen (13) children. You stated a couple of the children are part-time and not always here. Today there were ten (10) children, and three (3) teachers present. I reminded you that you can not have more than ten (10) children present because you have infants enrolled. You have split the classroom using a divider and a few cribs. One side is for non-walking children and one side is for walking children. You asked about making space number one (#1) into two (2) separate classrooms. I informed you that you would need to contact your fire inspector and sanitation inspector to receive their written approval on letterhead. I also informed you that I would come back once you had their approval and remeasure each side for the correct square footage. We also discussed that once you make the room two (2) separate spaces that you would always have to have the correct number of teachers on each side, you would also need to have materials on each side and would have to have the same written materials posted on each side. You said you understood and would be in contact with me. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. OUTDOOR LEARNING ENVIRONEMNT: As we approach the warmer months, please be sure to monitor your outdoor learning environment for ant hills and insect hives that may be hiding under wooden tables/structures, large playground equipment, and any awnings. CLEAN WATER FOR CAROLINA KIDS: We discussed the Clean Water for Carolina Kids program and what that means for you as a child care center. I also informed you that I sent an email to you on March 5, 2024, with the following information included. I also attached to that email three (3) flyers that discuss the process for testing, for lead in the water, lead in paint, and asbestos. According to the Clean Water for Us Kids website you tested your water for lead on September 1, 2021. You will need to test your water again prior to September 1, 2024. You have also started enrollment for the lead paint and asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 26 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 11:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on March 19, 2024, classification “3” demerits. The fire inspection was completed on February 22, 2024, and the center was approved for day and nighttime care. All items were in compliance for transportation. The notice of compliance was posted. Twenty-six (26) children from ages four (4) months old to five (5) years old were present during the visit. A walk-through of the facility was completed today. Due to inclement weather the outdoor environment was not observed today. I observed children in the indoor learning environment found staff/child ratios to be out of compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The children were observed eating the following for lunch: sausage and cheese pizza, apple sauce, French fries, and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ms. Ray left space number two (#2) to open the door. Ms. Ray was the second teacher in space number two (#2). She left one teacher in the room with a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. GS 110-91(7);.0713(a-d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. 10A NCAC 09 .0606(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 93%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: Ten (10%) percent of existing staff files and two new staff files were reviewed today. Staff files were well organized and found to be incompliance. Ten (10%) percent of the children’s records were reviewed today. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. Please remember a safe sleep policy must be signed on or prior to the first day of enrollment. STAFF-CHILD RATIO: Upon arrival Ms. Ray left space number two (#2) to open the door to let me in, she then proceeded to walk down the hall to let Ms. Pridgen know I was here to conduct a visit. Ms. Ray was the second teacher in space number two (#2). Ms. Ray left the room with one (1) teacher and a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. I reminded Ms. Ray that the classroom can never be out of ratio. I reminded Ms. Ray and Ms. Pridgen, that if either teacher needs to leave the classroom, make sure to take the correct number of children with them, so the classroom is not left out of ratio. Remember you have two-year-old's in the classroom, so the ratio is one (1) teacher to ten (10) children. Please refer to your staff-child ratio charts that are posted in each classroom. SAFETY AND HEALTH: In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. This was corrected during the visit. INFANT/TODDLER ROOM CAPACITY: We discussed space number one (#1) cannot have more than ten (10) children present at one time. You currently have seven (7) children ages 0-12 months on your attendance and six (6) one-year-olds on your attendance, for a total of thirteen (13) children. You stated a couple of the children are part-time and not always here. Today there were ten (10) children, and three (3) teachers present. I reminded you that you can not have more than ten (10) children present because you have infants enrolled. You have split the classroom using a divider and a few cribs. One side is for non-walking children and one side is for walking children. You asked about making space number one (#1) into two (2) separate classrooms. I informed you that you would need to contact your fire inspector and sanitation inspector to receive their written approval on letterhead. I also informed you that I would come back once you had their approval and remeasure each side for the correct square footage. We also discussed that once you make the room two (2) separate spaces that you would always have to have the correct number of teachers on each side, you would also need to have materials on each side and would have to have the same written materials posted on each side. You said you understood and would be in contact with me. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. OUTDOOR LEARNING ENVIRONEMNT: As we approach the warmer months, please be sure to monitor your outdoor learning environment for ant hills and insect hives that may be hiding under wooden tables/structures, large playground equipment, and any awnings. CLEAN WATER FOR CAROLINA KIDS: We discussed the Clean Water for Carolina Kids program and what that means for you as a child care center. I also informed you that I sent an email to you on March 5, 2024, with the following information included. I also attached to that email three (3) flyers that discuss the process for testing, for lead in the water, lead in paint, and asbestos. According to the Clean Water for Us Kids website you tested your water for lead on September 1, 2021. You will need to test your water again prior to September 1, 2024. You have also started enrollment for the lead paint and asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 26 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 11:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on March 19, 2024, classification “3” demerits. The fire inspection was completed on February 22, 2024, and the center was approved for day and nighttime care. All items were in compliance for transportation. The notice of compliance was posted. Twenty-six (26) children from ages four (4) months old to five (5) years old were present during the visit. A walk-through of the facility was completed today. Due to inclement weather the outdoor environment was not observed today. I observed children in the indoor learning environment found staff/child ratios to be out of compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The children were observed eating the following for lunch: sausage and cheese pizza, apple sauce, French fries, and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ms. Ray left space number two (#2) to open the door. Ms. Ray was the second teacher in space number two (#2). She left one teacher in the room with a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. GS 110-91(7);.0713(a-d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. 10A NCAC 09 .0606(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 93%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: Ten (10%) percent of existing staff files and two new staff files were reviewed today. Staff files were well organized and found to be incompliance. Ten (10%) percent of the children’s records were reviewed today. One child’s file with an enrollment date of February 19, 2024, did not have a signed and dated Safe Sleep Policy on file for review. Please remember a safe sleep policy must be signed on or prior to the first day of enrollment. STAFF-CHILD RATIO: Upon arrival Ms. Ray left space number two (#2) to open the door to let me in, she then proceeded to walk down the hall to let Ms. Pridgen know I was here to conduct a visit. Ms. Ray was the second teacher in space number two (#2). Ms. Ray left the room with one (1) teacher and a total of twelve (12) children. There were four (4) two-year-old children present and eight (8) three-year-old children present. I reminded Ms. Ray that the classroom can never be out of ratio. I reminded Ms. Ray and Ms. Pridgen, that if either teacher needs to leave the classroom, make sure to take the correct number of children with them, so the classroom is not left out of ratio. Remember you have two-year-old's in the classroom, so the ratio is one (1) teacher to ten (10) children. Please refer to your staff-child ratio charts that are posted in each classroom. SAFETY AND HEALTH: In space number two (#2) there was an electrical outlet next to the hand washing sink that was not covered by a protective outlet cover. The teacher immediately covered the outlet with a protective outlet cover. This was corrected during the visit. INFANT/TODDLER ROOM CAPACITY: We discussed space number one (#1) cannot have more than ten (10) children present at one time. You currently have seven (7) children ages 0-12 months on your attendance and six (6) one-year-olds on your attendance, for a total of thirteen (13) children. You stated a couple of the children are part-time and not always here. Today there were ten (10) children, and three (3) teachers present. I reminded you that you can not have more than ten (10) children present because you have infants enrolled. You have split the classroom using a divider and a few cribs. One side is for non-walking children and one side is for walking children. You asked about making space number one (#1) into two (2) separate classrooms. I informed you that you would need to contact your fire inspector and sanitation inspector to receive their written approval on letterhead. I also informed you that I would come back once you had their approval and remeasure each side for the correct square footage. We also discussed that once you make the room two (2) separate spaces that you would always have to have the correct number of teachers on each side, you would also need to have materials on each side and would have to have the same written materials posted on each side. You said you understood and would be in contact with me. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. OUTDOOR LEARNING ENVIRONEMNT: As we approach the warmer months, please be sure to monitor your outdoor learning environment for ant hills and insect hives that may be hiding under wooden tables/structures, large playground equipment, and any awnings. CLEAN WATER FOR CAROLINA KIDS: We discussed the Clean Water for Carolina Kids program and what that means for you as a child care center. I also informed you that I sent an email to you on March 5, 2024, with the following information included. I also attached to that email three (3) flyers that discuss the process for testing, for lead in the water, lead in paint, and asbestos. According to the Clean Water for Us Kids website you tested your water for lead on September 1, 2021. You will need to test your water again prior to September 1, 2024. You have also started enrollment for the lead paint and asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 14 Completed Date: 2/16/2024 Age: From 0 To 4 Total Minutes: 202 Time In: 09:08 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during a routine unannounced visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on December 4, 2023, with a “Superior” classification “8” demerits. The fire inspection was completed on February 10, 2023, and the center was approved for daytime care only. Your notice of compliance was posted, and restrictions were in compliance. Fourteen (14) children from ages seven (7) months to four (4) years of age were present during the visit. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. Files for new staff were reviewed. The following were monitored: Supervision, Staff Child Ratio, First Aid, CPR, ITS SIDS, Special Training, CBC Qualification, Emergency Medical Care Plan, Storage of Hazardous Substances, Administration of Medication, Adequate/Approved Space, Permit Restrictions, and Program Records. One new substitute file was reviewed today. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection conducted was February 10, 2023. 10A NCAC 09 .0304(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was not a playground inspection conducted for December 2023. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017; however the Maltreatment training needs to be completed every five (5) years. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 95%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROGRAM RECORDS-PLAYGROUND INSPECTIONS: Upon review of the playground inspection forms, there was not a playground inspection form available for review for the month of December 2023. Please remember a playground inspection must be conducted every month. You may want to set a monthly alarm on your computer, phone, or write a reminder on your calendar. ANNUAL INSPECTIONS-FIRE INSPECTION: The last fire inspection conducted was February 10, 2023. Please contact your local fire inspector to schedule a fire inspection. The fire inspection should be conducted on the Division of Child Development and Early Education (DCDEE) form. Once the inspection has been conducted, please submit the original inspection to me within one week of the inspection being completed. GENERAL SAFETY ITEMS: The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. Shelter-in-place and/or lock down drills need to be conducted on a quarterly basis. You may want to set an alarm on your computer, phone, or write a reminder on your calendar. MEICATION: In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. Permission to administer medicines for chronic medical conditions or an allergy must be signed every six (6) months. I have printed the DCDEE’s Medication Administration Permission Form for your reference. SPECIAL TRAINING: RECOGNIZING AND RESPONDING TO CHILD MALTREATMENT: Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017. All health and safety trainings must be completed every five (5) years. Please go to the North Carolina Prevent Child Abuse an Neglect https://www.preventchildabusenc.org/ to complete the training. INFANT FEEDING FORM: In space number two (#2) there were outdated feeing plan forms being used in the classroom. I have printed a current infant feeding plan for you to use. Please check the DCDEE's website https://ncchildcare.ncdhhs.gov/ to ensure you are using the most current forms. RMINDERS: CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. MOODLE: Problems Getting Into Moodle Courses? For early educators with urgent need for CCDF Health and Safety in Child Care or Medication in Child Care trainings: 1. If you can log into Moodle with your MyNCID but need support with completing CCDF Health and Safety in Child Care or Medication in Child Care training, use this contact form: healthychildcare.unc.edu/contact-us-form 2. If you cannot log into Moodle, try visiting https://myncid.nc.gov/ for technical support unlocking or resetting your NCID password. 3. If you still cannot access Moodle, one alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. CONTACT INFORMATION: If you have any questions about today’s visit, please contact me, Angela Nieves at 252-557-5597 or angela.nieves@dhhs.nc.gov . You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-106 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 14 Completed Date: 2/16/2024 Age: From 0 To 4 Total Minutes: 202 Time In: 09:08 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during a routine unannounced visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on December 4, 2023, with a “Superior” classification “8” demerits. The fire inspection was completed on February 10, 2023, and the center was approved for daytime care only. Your notice of compliance was posted, and restrictions were in compliance. Fourteen (14) children from ages seven (7) months to four (4) years of age were present during the visit. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. Files for new staff were reviewed. The following were monitored: Supervision, Staff Child Ratio, First Aid, CPR, ITS SIDS, Special Training, CBC Qualification, Emergency Medical Care Plan, Storage of Hazardous Substances, Administration of Medication, Adequate/Approved Space, Permit Restrictions, and Program Records. One new substitute file was reviewed today. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection conducted was February 10, 2023. 10A NCAC 09 .0304(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was not a playground inspection conducted for December 2023. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017; however the Maltreatment training needs to be completed every five (5) years. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 95%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROGRAM RECORDS-PLAYGROUND INSPECTIONS: Upon review of the playground inspection forms, there was not a playground inspection form available for review for the month of December 2023. Please remember a playground inspection must be conducted every month. You may want to set a monthly alarm on your computer, phone, or write a reminder on your calendar. ANNUAL INSPECTIONS-FIRE INSPECTION: The last fire inspection conducted was February 10, 2023. Please contact your local fire inspector to schedule a fire inspection. The fire inspection should be conducted on the Division of Child Development and Early Education (DCDEE) form. Once the inspection has been conducted, please submit the original inspection to me within one week of the inspection being completed. GENERAL SAFETY ITEMS: The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. Shelter-in-place and/or lock down drills need to be conducted on a quarterly basis. You may want to set an alarm on your computer, phone, or write a reminder on your calendar. MEICATION: In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. Permission to administer medicines for chronic medical conditions or an allergy must be signed every six (6) months. I have printed the DCDEE’s Medication Administration Permission Form for your reference. SPECIAL TRAINING: RECOGNIZING AND RESPONDING TO CHILD MALTREATMENT: Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017. All health and safety trainings must be completed every five (5) years. Please go to the North Carolina Prevent Child Abuse an Neglect https://www.preventchildabusenc.org/ to complete the training. INFANT FEEDING FORM: In space number two (#2) there were outdated feeing plan forms being used in the classroom. I have printed a current infant feeding plan for you to use. Please check the DCDEE's website https://ncchildcare.ncdhhs.gov/ to ensure you are using the most current forms. RMINDERS: CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. MOODLE: Problems Getting Into Moodle Courses? For early educators with urgent need for CCDF Health and Safety in Child Care or Medication in Child Care trainings: 1. If you can log into Moodle with your MyNCID but need support with completing CCDF Health and Safety in Child Care or Medication in Child Care training, use this contact form: healthychildcare.unc.edu/contact-us-form 2. If you cannot log into Moodle, try visiting https://myncid.nc.gov/ for technical support unlocking or resetting your NCID password. 3. If you still cannot access Moodle, one alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. CONTACT INFORMATION: If you have any questions about today’s visit, please contact me, Angela Nieves at 252-557-5597 or angela.nieves@dhhs.nc.gov . You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WORD OF FAITH CHILD CARE CENTER Facility ID: 40000022 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 14 Completed Date: 2/16/2024 Age: From 0 To 4 Total Minutes: 202 Time In: 09:08 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during a routine unannounced visit. G. Pridgen, Administrator, was present and available to assist with today’s visit. Your program currently operates with a G.S. 110-106, Notice of Compliance, issued October 1, 2023. The last annual compliance visit was conducted on June 8, 2023. The sanitation inspection was completed on December 4, 2023, with a “Superior” classification “8” demerits. The fire inspection was completed on February 10, 2023, and the center was approved for daytime care only. Your notice of compliance was posted, and restrictions were in compliance. Fourteen (14) children from ages seven (7) months to four (4) years of age were present during the visit. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. Files for new staff were reviewed. The following were monitored: Supervision, Staff Child Ratio, First Aid, CPR, ITS SIDS, Special Training, CBC Qualification, Emergency Medical Care Plan, Storage of Hazardous Substances, Administration of Medication, Adequate/Approved Space, Permit Restrictions, and Program Records. One new substitute file was reviewed today. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations of the child care requirements were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection conducted was February 10, 2023. 10A NCAC 09 .0304(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was not a playground inspection conducted for December 2023. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017; however the Maltreatment training needs to be completed every five (5) years. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit your center’s Compliance History score, over an 18-month period time frame, is 95%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Covenant Faith, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Covenant Faith, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROGRAM RECORDS-PLAYGROUND INSPECTIONS: Upon review of the playground inspection forms, there was not a playground inspection form available for review for the month of December 2023. Please remember a playground inspection must be conducted every month. You may want to set a monthly alarm on your computer, phone, or write a reminder on your calendar. ANNUAL INSPECTIONS-FIRE INSPECTION: The last fire inspection conducted was February 10, 2023. Please contact your local fire inspector to schedule a fire inspection. The fire inspection should be conducted on the Division of Child Development and Early Education (DCDEE) form. Once the inspection has been conducted, please submit the original inspection to me within one week of the inspection being completed. GENERAL SAFETY ITEMS: The last shelter-in-place and/or lock down drill was conducted on October 26, 2023. The next drill should have been conducted in January 2024. Shelter-in-place and/or lock down drills need to be conducted on a quarterly basis. You may want to set an alarm on your computer, phone, or write a reminder on your calendar. MEICATION: In space number two (#2) there was an EPI Pen action plan/permission form that was signed by the child’s parent on May 26, 2023; the form needed to be resigned on or prior to November 26, 2023. Permission to administer medicines for chronic medical conditions or an allergy must be signed every six (6) months. I have printed the DCDEE’s Medication Administration Permission Form for your reference. SPECIAL TRAINING: RECOGNIZING AND RESPONDING TO CHILD MALTREATMENT: Ms. T. Shaw had documentation of completing the Recognizing and Responding to Child Maltreatment on May 21, 2017. All health and safety trainings must be completed every five (5) years. Please go to the North Carolina Prevent Child Abuse an Neglect https://www.preventchildabusenc.org/ to complete the training. INFANT FEEDING FORM: In space number two (#2) there were outdated feeing plan forms being used in the classroom. I have printed a current infant feeding plan for you to use. Please check the DCDEE's website https://ncchildcare.ncdhhs.gov/ to ensure you are using the most current forms. RMINDERS: CHILD A CARE RULE CHANGES: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. MOODLE: Problems Getting Into Moodle Courses? For early educators with urgent need for CCDF Health and Safety in Child Care or Medication in Child Care trainings: 1. If you can log into Moodle with your MyNCID but need support with completing CCDF Health and Safety in Child Care or Medication in Child Care training, use this contact form: healthychildcare.unc.edu/contact-us-form 2. If you cannot log into Moodle, try visiting https://myncid.nc.gov/ for technical support unlocking or resetting your NCID password. 3. If you still cannot access Moodle, one alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. CONTACT INFORMATION: If you have any questions about today’s visit, please contact me, Angela Nieves at 252-557-5597 or angela.nieves@dhhs.nc.gov . You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times