Lightbridge Academy - Holly Springs

GS 110-91 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 148 Completed Date: 1/29/2026 Age: From 0 To 5 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, Jennifer Frink, administrator, assisted me with Today’s visit. CURRENT LICENSE STATUS: The program operates with a five-star accreditation issued on 7/25/25. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 7/21/25. The last fire inspection was completed on 1/5/26. The last outdoor play area inspection was completed on 1/5/26. The last fire drill was conducted on 12/7/25. The last lock down/shelter-in-place drill was completed on 1/12/26. The EPR plan was updated on 11/1/2025. The last annual compliance visit was conducted on 7/23/25. The NC Secretary of State's website was reviewed on 1/29/26 and was listed as active- current. You visited all approved indoor and outdoor spaces with me during today’s visit. Children were observed appropriately engaged in group-time activities, including reading books and participating in art activities within the classrooms. One group of children was also observed riding tricycles on the playground. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The following violations of the Child Care Requirements were observed and documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Two classrooms did not have a current activity plan posted. GS 110-91(12); .0508(a) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 10/6/25 did not have a current TB test (12/29/23) on file. .0701(d) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you will correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 2/12/26, and/or if you do not address all violations, I will be making a return visit to your program to monitor compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 92%. TECHNICAL ASSISTANCE During today’s file review, it was noted that a staff member hired on October 6, 2025, has a TB test on file dated December 24, 2023. This date precedes the employee’s hire date and does not meet current onboarding or compliance requirements. CONSULTATION AND RESOURCES: ABCMS PROVIDER PORTAL North Carolina child care providers can now view and edit their facility’s staff roster in the ABCMS Provider Portal. You are required to list new employees within five days of hire and add/delete applicants on your roster as needed. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle and submit the signed power form available at the conclusion of the training. FACILITY LEAD H2O, LEAD-BASED PAINT, ASBESTOS TESTING Child care facilities are now required to meet rule requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816). Clean Classrooms for Carolina Kids are designed to ensure facilities meet all requirements to test lead and asbestos hazards in buildings. In viewing the website, I noticed that you did not complete all requirements, it’s possible that your facility could potentially receive violation in the near future. You can check your status at https://data.cleanwaterforuskids.org/data/north-carolina. HEALTH AND SAFETY Training in all the required health and safety topics must be completed every 5 years. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at (919)819-9363, holli.hemby@dhhs.nc.gov. if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0511 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 147 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 231 Time In: 10:09 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Holli Hemby, licensing supervisor, accompanied me with the visit. Upon arrival, I was greeted by Jennifer Frink, she accompanied me during the walk through of the facility. CURRENT LICENSE STATUS: The program operates with a 4-star rated license issued on 12/5/24. They received 2 points in program standards, 7 points in staff education and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on 7/21/25. The last fire inspection was completed on 1/10/25. The last outdoor play area inspection was completed on 7/10/25. The last fire drill was conducted on 6/16/25. The last lock down/shelter-in-place drill was completed on 6/16/25. The EPR plan was updated on 12/26/24. The last annual compliance visit was conducted on 7/30/24. You visited all approved indoor spaces with me during today’s visit. Children were participating in group activities, and outdoor play. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements Eight (8) staff files and ten (20) children’s files were reviewed during today’s visit. A sample of the files reviewed for children/staff was left with you. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of July 2024 through July 2025 was reviewed during today’s visit. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Lightbridge Academy Holly Spring, LLC., was active/current. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The changing table in space#3 had a crack surface. 15A NCAC 18A .2819(a) & (b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle and foods item in space #5 was not dated with the correct date. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In space #2 several permission forms expired in June/2025. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic bag in a two year old classroom was stored in a child's cubby; which was accessible to children. .0604(q) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you will correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 8/6/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 86%. TECHNICAL ASSISTANCE In a classroom for two-year-old plastic bags were stored accessible to children. Plastic bags should not be accessible to children under 3 years of age. Please remove diapers from their plastic covers when storing them. One classroom was observed with an expired permission form. A good suggestion would be to have all the forms dated with the same ending date. Also, to have the medication labeled with the ending date. You could also have the permission form reduced in size and apply the form to the medication. Playground surfaces, especially those made of metal or dark-colored materials, can get dangerously hot in direct sunlight, posing a risk of burns to children. To mitigate this, consider shade structures, water features, and surfaces like engineered wood fiber or perforated rubber tiles, which are known to stay cooler. Today’s ambient temperature is high, and it is sunny, so we checked the temperature of the playground surfacing; it felt hot to the skin, so we discussed that finding with the director. Since your entire play areas are covered in artificial grass surfacing, we discussed the potential for burn hazards. Providing shade over play areas may help reduce direct sunlight exposure and keep surfaces cooler, especially for younger children that sit, crawl lay on the ground surfacing. Preventing burns: Test surface temperatures: Before letting children play, caregivers or administrators should touch surfaces like artificial surfacing, slides and metal platforms to check for excessive heat. Consider the time of day: Playground use should be limited during the hottest parts of the day, especially during peak sun hours. Water features: Incorporating water features like sprinklers or misters can help cool down surfaces and equipment. We left two handouts with you during today’s visit on monitoring hot playground surfaces. TECHNICAL ASSISTANCE ON HELPING TODDLERS ADJUST TO NEW CARE SETTINGS We observed a child in an older toddler group crying, probably due to new, unknown people entering her classroom and the teacher mentioned that she was new and entering childcare for the first time. The teacher quickly moved to the child and provided comforting reassurances to her. We also observed other groups of toddler-aged children where they all appeared happy in their environments, even during transition periods between outdoor play, meals and rest. Having children begin their enrollment in child care settings as toddlers can be challenging for them and their caregivers. It is typical for them to have trouble adjusting to the new environment and may experience periods of stress, crying and struggles with routine activities such as drop-off, transitions, napping and meals. Caregivers play a crucial role in helping toddlers adjust to child care by providing emotional support, building trust, and creating a nurturing environment. Here's some things you can do to facilitate this adjustment: -Emotional Support and Nurturing: Caregivers offer a warm and welcoming presence, providing comfort and reassurance to toddlers as they navigate the new environment. -Building Trust and Familiarity: Establishing a trusting relationship with caregivers helps toddlers feel safe and secure in their new surroundings. This can be achieved through consistent routines, positive interactions, and familiar items from home. -Individualized Attention: Tailoring interactions to each child's needs and temperament helps them feel seen, heard, and understood. -Comforting Items and Rituals: Familiar objects from home, like a favorite blanket or toy, can provide a sense of comfort and security during the initial days of daycare. -Patience and Understanding: It's important to recognize that adjusting to child care is a process, and caregivers should be patient and understanding throughout the child's journey. If you would like assistance or additional information on working with toddlers, you can reach out to the Statewide Infant Toddler Quality Enhancement Project (ITQEP) that is managed by Early Years or participate in one of their NCB3 workshops. More information can be found here: https://www.earlyyearsnc.org/programs/b3qi/ or https://www.childcarerrnc.org/special-projects/b3qi/resources/ See Child Care Rule 10A NCAC 09 .0511(b)(1) and (2) for more information on caregiver’s responsibilities for caring for toddlers that may be having a hard time adjusting to their new care environment. Reach out to me any time if you want any extra assistance in providing high quality care for this age group of children. CONSULTATION AND RESOURCES: HEALTH AND SAFETY Training in all the required health and safety topics must be completed every 5 years. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 147 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 231 Time In: 10:09 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Holli Hemby, licensing supervisor, accompanied me with the visit. Upon arrival, I was greeted by Jennifer Frink, she accompanied me during the walk through of the facility. CURRENT LICENSE STATUS: The program operates with a 4-star rated license issued on 12/5/24. They received 2 points in program standards, 7 points in staff education and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on 7/21/25. The last fire inspection was completed on 1/10/25. The last outdoor play area inspection was completed on 7/10/25. The last fire drill was conducted on 6/16/25. The last lock down/shelter-in-place drill was completed on 6/16/25. The EPR plan was updated on 12/26/24. The last annual compliance visit was conducted on 7/30/24. You visited all approved indoor spaces with me during today’s visit. Children were participating in group activities, and outdoor play. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements Eight (8) staff files and ten (20) children’s files were reviewed during today’s visit. A sample of the files reviewed for children/staff was left with you. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of July 2024 through July 2025 was reviewed during today’s visit. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Lightbridge Academy Holly Spring, LLC., was active/current. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The changing table in space#3 had a crack surface. 15A NCAC 18A .2819(a) & (b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle and foods item in space #5 was not dated with the correct date. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In space #2 several permission forms expired in June/2025. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic bag in a two year old classroom was stored in a child's cubby; which was accessible to children. .0604(q) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you will correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 8/6/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 86%. TECHNICAL ASSISTANCE In a classroom for two-year-old plastic bags were stored accessible to children. Plastic bags should not be accessible to children under 3 years of age. Please remove diapers from their plastic covers when storing them. One classroom was observed with an expired permission form. A good suggestion would be to have all the forms dated with the same ending date. Also, to have the medication labeled with the ending date. You could also have the permission form reduced in size and apply the form to the medication. Playground surfaces, especially those made of metal or dark-colored materials, can get dangerously hot in direct sunlight, posing a risk of burns to children. To mitigate this, consider shade structures, water features, and surfaces like engineered wood fiber or perforated rubber tiles, which are known to stay cooler. Today’s ambient temperature is high, and it is sunny, so we checked the temperature of the playground surfacing; it felt hot to the skin, so we discussed that finding with the director. Since your entire play areas are covered in artificial grass surfacing, we discussed the potential for burn hazards. Providing shade over play areas may help reduce direct sunlight exposure and keep surfaces cooler, especially for younger children that sit, crawl lay on the ground surfacing. Preventing burns: Test surface temperatures: Before letting children play, caregivers or administrators should touch surfaces like artificial surfacing, slides and metal platforms to check for excessive heat. Consider the time of day: Playground use should be limited during the hottest parts of the day, especially during peak sun hours. Water features: Incorporating water features like sprinklers or misters can help cool down surfaces and equipment. We left two handouts with you during today’s visit on monitoring hot playground surfaces. TECHNICAL ASSISTANCE ON HELPING TODDLERS ADJUST TO NEW CARE SETTINGS We observed a child in an older toddler group crying, probably due to new, unknown people entering her classroom and the teacher mentioned that she was new and entering childcare for the first time. The teacher quickly moved to the child and provided comforting reassurances to her. We also observed other groups of toddler-aged children where they all appeared happy in their environments, even during transition periods between outdoor play, meals and rest. Having children begin their enrollment in child care settings as toddlers can be challenging for them and their caregivers. It is typical for them to have trouble adjusting to the new environment and may experience periods of stress, crying and struggles with routine activities such as drop-off, transitions, napping and meals. Caregivers play a crucial role in helping toddlers adjust to child care by providing emotional support, building trust, and creating a nurturing environment. Here's some things you can do to facilitate this adjustment: -Emotional Support and Nurturing: Caregivers offer a warm and welcoming presence, providing comfort and reassurance to toddlers as they navigate the new environment. -Building Trust and Familiarity: Establishing a trusting relationship with caregivers helps toddlers feel safe and secure in their new surroundings. This can be achieved through consistent routines, positive interactions, and familiar items from home. -Individualized Attention: Tailoring interactions to each child's needs and temperament helps them feel seen, heard, and understood. -Comforting Items and Rituals: Familiar objects from home, like a favorite blanket or toy, can provide a sense of comfort and security during the initial days of daycare. -Patience and Understanding: It's important to recognize that adjusting to child care is a process, and caregivers should be patient and understanding throughout the child's journey. If you would like assistance or additional information on working with toddlers, you can reach out to the Statewide Infant Toddler Quality Enhancement Project (ITQEP) that is managed by Early Years or participate in one of their NCB3 workshops. More information can be found here: https://www.earlyyearsnc.org/programs/b3qi/ or https://www.childcarerrnc.org/special-projects/b3qi/resources/ See Child Care Rule 10A NCAC 09 .0511(b)(1) and (2) for more information on caregiver’s responsibilities for caring for toddlers that may be having a hard time adjusting to their new care environment. Reach out to me any time if you want any extra assistance in providing high quality care for this age group of children. CONSULTATION AND RESOURCES: HEALTH AND SAFETY Training in all the required health and safety topics must be completed every 5 years. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 135 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable children care requirements for an annual compliance visit. Upon arrival, I was greeted by Jennifer Frink, and she accompanied me throughout the visit. CURRENT LICENSE STATUS: The program operates with a 4-star rated license issued on 6/17/24. They received 2 points in program standards, 7 points in staff education and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 8/24/24. The last fire inspection was completed on 11/15/23. The last outdoor play area inspection was completed on 7/25/24. The last fire drill was conducted on 7/24/24. The last lock down/shelter-in-place drill was completed on 5/15/24. The EPR plan was updated on 12/6/23. The last annual compliance visit was conducted on 8/29/23. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements and applicable enhanced requirements including but not limited to approved space, child interactions, required in-service trainings, indoor and outdoor materials and equipment, storage of hazardous items, storage of medication and medication forms, children records, Staff Criminal Record Checks, attendance records, CPR and First Aid certificates, ITSIDS certificates, activity plans and supervision. A sample of Children's files and all Staff records were reviewed during today’s visit. A summary of the review was left with you along with this summary. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of September 2023 through July 2024 was reviewed during today’s visit. Six employees hired in 2024 training hours were not assessed. A copy of the Staff-Training Worksheet with specific delinquent and carryover hours was shared with you today. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, LIGHTBRIDGE ACADEMY HOLLY SPRINGS LLC. was current/active. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four children files did not have verification of the law on file. GS 110-102 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant classroom was not dated. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. An authorization form in the Bears classroom did not have required information. 10A NCAC 09 .0803(4)(6-9) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Six employees did not meet their required ongoing annual hours. .1103(a) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 8/13/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 86%. REMINDER: The emergency drill [shelter-in-place/lock down is due next month. The sanitation inspection is due next month – please forward a copy to me when you receive it. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 135 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable children care requirements for an annual compliance visit. Upon arrival, I was greeted by Jennifer Frink, and she accompanied me throughout the visit. CURRENT LICENSE STATUS: The program operates with a 4-star rated license issued on 6/17/24. They received 2 points in program standards, 7 points in staff education and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 8/24/24. The last fire inspection was completed on 11/15/23. The last outdoor play area inspection was completed on 7/25/24. The last fire drill was conducted on 7/24/24. The last lock down/shelter-in-place drill was completed on 5/15/24. The EPR plan was updated on 12/6/23. The last annual compliance visit was conducted on 8/29/23. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements and applicable enhanced requirements including but not limited to approved space, child interactions, required in-service trainings, indoor and outdoor materials and equipment, storage of hazardous items, storage of medication and medication forms, children records, Staff Criminal Record Checks, attendance records, CPR and First Aid certificates, ITSIDS certificates, activity plans and supervision. A sample of Children's files and all Staff records were reviewed during today’s visit. A summary of the review was left with you along with this summary. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of September 2023 through July 2024 was reviewed during today’s visit. Six employees hired in 2024 training hours were not assessed. A copy of the Staff-Training Worksheet with specific delinquent and carryover hours was shared with you today. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, LIGHTBRIDGE ACADEMY HOLLY SPRINGS LLC. was current/active. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four children files did not have verification of the law on file. GS 110-102 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant classroom was not dated. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. An authorization form in the Bears classroom did not have required information. 10A NCAC 09 .0803(4)(6-9) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Six employees did not meet their required ongoing annual hours. .1103(a) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 8/13/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 86%. REMINDER: The emergency drill [shelter-in-place/lock down is due next month. The sanitation inspection is due next month – please forward a copy to me when you receive it. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: WANDA FOWLER Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 153 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to assess applicable child-care requirements during a routine unannounced visit. The director, Jennifer Frink, assisted me with today’s visit. We conducted a walk-through of the indoor and outdoor learning environments I observed groups of children engaged in free play in their classrooms and outdoors. I also observed a diaper change, infant rest time, hand washing and face to name matches as groups of children transitioned from their classroom. RATED LICENSE STATUS The program operates with a 4-star rated license issued on 5/20/21. They received 2 points in program standards, 7 points in staff education and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. Full rated license assessments will occur based on the program’s Cohort assignment; your program is in Cohort 3, therefore your assessment period would begin on or around July 1, 2026. You should begin preparing and planning for your assessment on or after July 1, 2025, if you wish to complete the Environment Rating Scales. You should also ensure that all staff have registered and have their education assessed in WORKS. It is recommended that you complete this process as part of your onboarding process with new hires and as existing staff members complete additional coursework. INSPECTIONS The last sanitation inspection was conducted 8/31/23. The last fire inspection was conducted 11/15/23. The last documented fire drill was conducted 3/24/24. The last documented shelter-in-place or lockdown drill was conducted 2/13/24. The last documented playground inspection was conducted 3/18/24. The status of the owners, Lightbridge Academy Holly Springs, LLC., is listed as current and active on the NC Secretary of State website. Limited monitoring of child care requirements was assessed during today’s visit. I reviewed emergency medications, 8 new staff files and confirmed that all staff have current CPR, First Aid and ITS SIDS certificates, as required. The program does not transport children or enroll school aged children, therefore, these requirements were not assessed. During today’s visit, we discussed that the center’s indoor space calculations are based at 35 square feet per child, because there was not enough outdoor space to meet the requirement of 100 square feet per the total licensed capacity. A new rule, 10A NCAC 09 .2809 (a), states, “There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time.” This means that the center now has the option of reducing their indoor square footage to 30 square feet per child. When considering if this change will be beneficial to the center, we discussed the following factors. No class should exceed the number of students permitted in the space. No class should exceed the number of students permitted by the maximum group size, which is determined by the age of the children assigned to the class space. The center can not exceed the capacity listed on the license, which is currently 170, however, this could increase to 199 without having additional licensing considerations to the center. You stated that you would talk with your owners and district manager and will follow up with me if you decide to proceed with the lower indoor square footage. You may not make this change until a new license has been issued to your center, reflecting the changes made to your indoor square footage and/or capacity. The following violation was observed and recorded during today’s visit. https://ncdcd.ncdhhs.gov/visit.asp# Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child's emergency medication authorization form expired in March 2024. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) The above violations must be corrected immediately. By 5/2/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 98%. TECHNICAL ASSISTANCE One child’s authorization emergency medication authorization form expired in March 2024. The allergy action care plan is valid for one year, but the standing medicine authorization for emergency medicines is good for 6 months. It is helpful to designate a staff member who routinely checks the medication, allergy care plans and medication authorization forms to ensure that they are compliant with child care requirements. CONSULTATION All child care facilities are required to test their drinking and cooking water for led every three years. It may be time for your facility to complete this testing again. For more information, you should contact Clean Water for Carolina Kids. Contact www.cleanwaterforcarolinakids.org for more information. In addition, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/registration into your web browser. Additional information can be found in the RaiseNC newsletter sent on December 7, 2023. Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. There is a link to this training on Moodle. Medication Administration is also a required health and safety training topic. This training is available through Moodle as a separate training. Staff should use their individual NCID user name and password to access this training. Staff should use their individual NCID user name and password to access this training. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. Please be safe and continue to follow the guidelines in the Childcare Strong NC Public Health Toolkit, which was last updated on 8/31/22. Also, remember that COVID is still a reportable disease. You should contact the Health Department or a child care health consultant for information about reporting. If you have any questions or need assistance, please contact me at wanda.fowler@dhhs.nc.gov or by phone at 919 218-0988. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: WANDA FOWLER Operation Type: Center Case Number: Visit Date: 8/29/2023 Number Present: 139 Completed Date: 8/29/2023 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. The director, Jennifer, assisted me with today’s visit. We conducted a walk through of the indoor and outdoor learning environments I observed groups of children engaged in free play in their classroom and on the playground. I also observed infant rest time. RATED LICENSE STATUS The program operates with a 4 star-rated license, issued on 5/20/21. They received 2 points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. INSPECTIONS The last sanitation inspection was conducted 8/24/23. The last fire inspection was conducted 11/9/22. The last documented fire drill was conducted 8/9/23. The last documented shelter-in-place or lockdown drill was conducted 7/9/23. The last documented playground inspection was conducted 8/7/23. The status of the owner, Lightbridge Academy Holly Springs, LLC, is listed as current and active on the NC Secretary of State website. All applicable child care requirements were assessed during today’s visit. The program does not provide transportation or care for school-aged children; therefore, these requirements were not assessed. Also, some annual staff evaluations were overdue, however, those have been completed and will be reviewed with staff during the teacher workday this Friday, so this was not documented as a violation. Staff on-going training was assessed from October 1, 2022 – September 30, 2023. Please ensure that all staff have completed their required number of training hours by this date. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans in most rooms was not current. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. One infant did not have a feeding plan on file at the center. 10 NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A diaper changing cabinet containing diaper creams and sunscreen was unlocked. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A tube of sunscreen, labeled with a child's name, was in a classroom without a medication authorization form. 10A NCAC 09 .0803(1)(a & b) The above violations must be corrected immediately. By 9/12/23 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 91%. TECHNICAL ASSISTANCE The activity plans in most classrooms were not current. Many were dated for last week and one was dated for the first week of August. Best practice is for the closing staff member to post the next week’s activity plan before they sign out on Friday afternoons. Admin staff should also conduct a walk through to ensure that activity plans are current. Diaper creams are stored in the bottom of the changing table, in locked storage. However, in one of the classrooms, the cabinet was unlocked. I reminded the classroom staff that the cabinet should be locked. The teacher apologized and stated that she had just completed changing diapers and forgot to lock the cabinet. The teacher then locked the cabinet. Please remind staff that all medications must be in locked storage, except for emergency medications which must be stored at least 5 feet above the ground. One tube of sunscreen was in the classroom without a medication authorization form. This medication was removed from the classroom. Best practice is for parents to drop medication off at the front desk and an administrator review the authorization form to confirm that it is complete before taking the medication and the form to the classroom. One infant was missing a feeding schedule. The teacher stated that the child recently began eating center food and she placed the schedule in the child’s cubby, for the parent’s signature, but the parent must have taken the form home. Please ensure that all children who are 15 months or younger have a feeding schedule on file. CONSULTATION There are new sanitation rules effective July 1, 2023. You should visit their website for more information. The expiration date for staff qualification letters was extended by 2 years. Letters will not be sent confirming this information. However, I will note the changes when conducting visits to the program. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. Please be safe and continue to follow the guidelines in the Childcare Strong NC Public Health Toolkit, which was last updated on 8/31/22. COVID is still a reportable illness, therefore you must report all confirmed cases to the Health Department. If you have any questions or need assistance, please contact me at wanda.fowler@dhhs.nc.gov or by phone at 919 218-0988. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LIGHTBRIDGE ACADEMY - HOLLY SPRINGS Facility ID: 92003705 Consultant: WANDA FOWLER Operation Type: Center Case Number: Visit Date: 8/29/2023 Number Present: 139 Completed Date: 8/29/2023 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. The director, Jennifer, assisted me with today’s visit. We conducted a walk through of the indoor and outdoor learning environments I observed groups of children engaged in free play in their classroom and on the playground. I also observed infant rest time. RATED LICENSE STATUS The program operates with a 4 star-rated license, issued on 5/20/21. They received 2 points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. INSPECTIONS The last sanitation inspection was conducted 8/24/23. The last fire inspection was conducted 11/9/22. The last documented fire drill was conducted 8/9/23. The last documented shelter-in-place or lockdown drill was conducted 7/9/23. The last documented playground inspection was conducted 8/7/23. The status of the owner, Lightbridge Academy Holly Springs, LLC, is listed as current and active on the NC Secretary of State website. All applicable child care requirements were assessed during today’s visit. The program does not provide transportation or care for school-aged children; therefore, these requirements were not assessed. Also, some annual staff evaluations were overdue, however, those have been completed and will be reviewed with staff during the teacher workday this Friday, so this was not documented as a violation. Staff on-going training was assessed from October 1, 2022 – September 30, 2023. Please ensure that all staff have completed their required number of training hours by this date. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans in most rooms was not current. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. One infant did not have a feeding plan on file at the center. 10 NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A diaper changing cabinet containing diaper creams and sunscreen was unlocked. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A tube of sunscreen, labeled with a child's name, was in a classroom without a medication authorization form. 10A NCAC 09 .0803(1)(a & b) The above violations must be corrected immediately. By 9/12/23 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 91%. TECHNICAL ASSISTANCE The activity plans in most classrooms were not current. Many were dated for last week and one was dated for the first week of August. Best practice is for the closing staff member to post the next week’s activity plan before they sign out on Friday afternoons. Admin staff should also conduct a walk through to ensure that activity plans are current. Diaper creams are stored in the bottom of the changing table, in locked storage. However, in one of the classrooms, the cabinet was unlocked. I reminded the classroom staff that the cabinet should be locked. The teacher apologized and stated that she had just completed changing diapers and forgot to lock the cabinet. The teacher then locked the cabinet. Please remind staff that all medications must be in locked storage, except for emergency medications which must be stored at least 5 feet above the ground. One tube of sunscreen was in the classroom without a medication authorization form. This medication was removed from the classroom. Best practice is for parents to drop medication off at the front desk and an administrator review the authorization form to confirm that it is complete before taking the medication and the form to the classroom. One infant was missing a feeding schedule. The teacher stated that the child recently began eating center food and she placed the schedule in the child’s cubby, for the parent’s signature, but the parent must have taken the form home. Please ensure that all children who are 15 months or younger have a feeding schedule on file. CONSULTATION There are new sanitation rules effective July 1, 2023. You should visit their website for more information. The expiration date for staff qualification letters was extended by 2 years. Letters will not be sent confirming this information. However, I will note the changes when conducting visits to the program. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. Please be safe and continue to follow the guidelines in the Childcare Strong NC Public Health Toolkit, which was last updated on 8/31/22. COVID is still a reportable illness, therefore you must report all confirmed cases to the Health Department. If you have any questions or need assistance, please contact me at wanda.fowler@dhhs.nc.gov or by phone at 919 218-0988. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times