Kiddie Academy Of Holly Springs Towne Center

10A NCAC 09 .0802 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 4/7/2026 Number Present: 99 Completed Date: 4/7/2026 Age: From 0 To 5 Total Minutes: 120 Time In: 11:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, Dominic Wong, owners, assisted me with Today’s visit. CURRENT LICENSE STATUS: The program operates with a four-star license issued on 5/2/25. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 11/3/25. The last fire inspection was completed on 9/23/25. The last outdoor play area inspection was completed on 3/2/26. The last fire drill was conducted on 3/4/26. The last lock down/shelter-in-place drill was completed on 1/4/26. The EPR plan was updated on 7/11/25. The last annual compliance visit was conducted on 10/7/25. The NC Secretary of State's website was reviewed on 4/6/26 and was listed as active- current. You visited all approved indoor and outdoor spaces with me during today’s visit. Children were observed appropriately engaged in group-time activities, including reading books and participating in art activities within the classrooms. One group of children was also observed riding tricycles on the playground. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The following violations of the Child Care Requirements were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child's food prepared from home did not have the child's name and date. 15A NCAC 18A .2804(d) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A caregiver did not have an EMC plan of file. 10A NCAC 09 .0802(a) 1757 A valid qualification letter was not on file and available to review at the facility. A provisional letter on file for a staff member expired 10/20/25. G.S. 110-90.2(b) & (d) & .2703(e) A corrective letter is not required for the above violation, as all issues were addressed and corrected during today’s visit. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 94%. . TECHNICAL ASSISTANCE The caregiver’s provisional letter on file expired on 10/20/2025. The manager stated that it had not been printed for the file. It is best practice to routinely check employee status on the ABCMS provider portal to ensure all qualifying letters are current and approved. Additionally, any employee who is no longer working at the facility should be updated accordingly in the system. Four new staff files were reviewed during today’s visit. Reminder: Your emergency shelter-in-place/lock down drill is due this month. CONSULTATION AND RESOURCES: ABCMS PROVIDER PORTAL Child care providers can now view and manage their facility’s staff roster through the ABCMS Provider Portal. Please note that you are required to add new employees within five days of their hire date and update your roster by adding or removing applicants as needed. Currently, it appears that you have not yet created a staff roster in the ABCMS Provider Portal. For your convenience, I have included step-by-step instructions to help you complete the setup process. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed every 5 years. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If I an unavailable you can reach my supervisor, Holli Hemby, at (919)819-9363, or email at holli.hemby@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 4/7/2026 Number Present: 99 Completed Date: 4/7/2026 Age: From 0 To 5 Total Minutes: 120 Time In: 11:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, Dominic Wong, owners, assisted me with Today’s visit. CURRENT LICENSE STATUS: The program operates with a four-star license issued on 5/2/25. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 11/3/25. The last fire inspection was completed on 9/23/25. The last outdoor play area inspection was completed on 3/2/26. The last fire drill was conducted on 3/4/26. The last lock down/shelter-in-place drill was completed on 1/4/26. The EPR plan was updated on 7/11/25. The last annual compliance visit was conducted on 10/7/25. The NC Secretary of State's website was reviewed on 4/6/26 and was listed as active- current. You visited all approved indoor and outdoor spaces with me during today’s visit. Children were observed appropriately engaged in group-time activities, including reading books and participating in art activities within the classrooms. One group of children was also observed riding tricycles on the playground. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The following violations of the Child Care Requirements were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child's food prepared from home did not have the child's name and date. 15A NCAC 18A .2804(d) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A caregiver did not have an EMC plan of file. 10A NCAC 09 .0802(a) 1757 A valid qualification letter was not on file and available to review at the facility. A provisional letter on file for a staff member expired 10/20/25. G.S. 110-90.2(b) & (d) & .2703(e) A corrective letter is not required for the above violation, as all issues were addressed and corrected during today’s visit. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 94%. . TECHNICAL ASSISTANCE The caregiver’s provisional letter on file expired on 10/20/2025. The manager stated that it had not been printed for the file. It is best practice to routinely check employee status on the ABCMS provider portal to ensure all qualifying letters are current and approved. Additionally, any employee who is no longer working at the facility should be updated accordingly in the system. Four new staff files were reviewed during today’s visit. Reminder: Your emergency shelter-in-place/lock down drill is due this month. CONSULTATION AND RESOURCES: ABCMS PROVIDER PORTAL Child care providers can now view and manage their facility’s staff roster through the ABCMS Provider Portal. Please note that you are required to add new employees within five days of their hire date and update your roster by adding or removing applicants as needed. Currently, it appears that you have not yet created a staff roster in the ABCMS Provider Portal. For your convenience, I have included step-by-step instructions to help you complete the setup process. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed every 5 years. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If I an unavailable you can reach my supervisor, Holli Hemby, at (919)819-9363, or email at holli.hemby@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 84 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 11:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by Dominic and Jeen Wong, they accompanied me throughout the visit. I observed groups of children engaged in free play/table activities, small groups of children having story time while they prepared for lunch and naptime. CURRENT LICENSE STATUS: The program operated with a four-star License, issued, May 2, 2024. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 12/20/24. The last fire inspection was completed on 10/4/25. The last outdoor play area inspection was completed on 9/25/25. The last fire drill was conducted on 9/25/25. The last lock down/shelter-in-place drill was completed on 7/18/25. The EPR plan was updated on 7/11/25. COMPLIANCE HISTORY The center was not in compliance with all applicable licensing requirements during today’s visit and violations were documented that could impact on the facility’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results if it drops below the required 75%. Prior to today’s visit, the program’s compliance history score was 96%. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, JD Educational Services Inc. current/active. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of October 2024 through October 2025 was not viewed during today’s visit. The facility did not have any employees who had been there for more than one year therefore, training hours were not assessed. I viewed eight (8) staff files and eight (8) children files. The following violations of the Child Care Requirements were observed or confirmed during today’s visit. Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. The posted feeding schedule was not updated to the child's current meal plan. 10 NCAC 09 .0902(a) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. During the walk through it was observed that two children's bathroom did not have toilet tissue. 15A NCAC 18A .2818(b) & (d) 847 Parent's medication authorization did not include required information. A container of sunscreen was not labeled with the child's name. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #7 five leftover medicine were not returned/discarded when child disenrolled. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On 10/7/25 the caregivers did not complete a 15 minute visual check of three babies that were sleeping. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/5/25 did not have verification of a medical report on file. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two employee did not have a qualification letter on file. The employee were hired on 10/21/24 and 5/21/25. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member hired on 10/21/24 to work with infants did not have verification of Its-SIDS training on file. .1102(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child's discipline statement was not on file. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not have a shaken baby syndrome/abusive head trauma policy. .0608(b)(1-6) The above violations must be corrected immediately and verification summitted within 2 weeks to maintain compliance with the NC Child Care Law and Requirements. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 10/21/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE During today’s visit two employee, Alexis Johnson (hired 10/21/24) and Jordan Sumner (hired 5/21/25) did not have a qualified letter on file. DCDEE will allow the child care provider or uncompensated provider fourteen (14) days to get a new criminal background check completed and a copy of the qualification letter on file. Upon receiving your letter a copy must be mail to the consultant at 1781 Indian Camp Road Clayton, NC 27520. An employee [Sai Veena Juluri] has a provisional status letter. Provisional child care providers are eligible for employment at a child care facility and can be counted in staff/child ratio. Provisional child care providers must be supervised at all times by an individual who received a qualifying letter. An employee with a provisional letter may not be left alone with children. Child care facilities found to be in violation of this rule may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. There were five (5) leftover medicines that were not returned to the parents when the child was disenrolled. Also, child’s medicine did not have his/her name on it. Staff must label all medications brought to the facility and the parent/guardian must bring them in the original container. The permission form should include the child's name; dosage; relevant warnings as well as specific; and legible instructions for administration, storage; and disposal. When a child is no longer attending the facility and the medicine is left behind it is best practice to call the parent to have it picked up or dispose of it. An employee did not have a medical statement on file. All staff members must submit a medical report before beginning employment. This report must be signed by a healthcare professional, like a physician, who attests that the employee is physically and emotionally capable of caring for children. An employee that works with infants did not have verification for ITS-SIDS training on file. Child care administrators and infant room providers must complete the ITS-SIDS training within two months of starting their roles and every three years thereafter. There should always be a certified provider in the infant room. Please note that citation of one of the following violations on two consecutive visits: ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with Child Care Requirements could potentially cause your facility to be at risk of an administrative action. Reminder: •Sai Veena Juluri qualifying letter will expire on 10/20/25. Please email me a copy of the recertified form by 10/21/25. •Your emergency shelter-in-place/lock down drill is due by the end of the month. CONSULTATION AND RESOURCES: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. The provider access to ABCMS will allow administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at (919)819-9363, holli.hemby@dhhs.nc.gov. if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 84 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 11:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by Dominic and Jeen Wong, they accompanied me throughout the visit. I observed groups of children engaged in free play/table activities, small groups of children having story time while they prepared for lunch and naptime. CURRENT LICENSE STATUS: The program operated with a four-star License, issued, May 2, 2024. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 12/20/24. The last fire inspection was completed on 10/4/25. The last outdoor play area inspection was completed on 9/25/25. The last fire drill was conducted on 9/25/25. The last lock down/shelter-in-place drill was completed on 7/18/25. The EPR plan was updated on 7/11/25. COMPLIANCE HISTORY The center was not in compliance with all applicable licensing requirements during today’s visit and violations were documented that could impact on the facility’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results if it drops below the required 75%. Prior to today’s visit, the program’s compliance history score was 96%. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, JD Educational Services Inc. current/active. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of October 2024 through October 2025 was not viewed during today’s visit. The facility did not have any employees who had been there for more than one year therefore, training hours were not assessed. I viewed eight (8) staff files and eight (8) children files. The following violations of the Child Care Requirements were observed or confirmed during today’s visit. Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. The posted feeding schedule was not updated to the child's current meal plan. 10 NCAC 09 .0902(a) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. During the walk through it was observed that two children's bathroom did not have toilet tissue. 15A NCAC 18A .2818(b) & (d) 847 Parent's medication authorization did not include required information. A container of sunscreen was not labeled with the child's name. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #7 five leftover medicine were not returned/discarded when child disenrolled. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On 10/7/25 the caregivers did not complete a 15 minute visual check of three babies that were sleeping. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/5/25 did not have verification of a medical report on file. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two employee did not have a qualification letter on file. The employee were hired on 10/21/24 and 5/21/25. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member hired on 10/21/24 to work with infants did not have verification of Its-SIDS training on file. .1102(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child's discipline statement was not on file. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not have a shaken baby syndrome/abusive head trauma policy. .0608(b)(1-6) The above violations must be corrected immediately and verification summitted within 2 weeks to maintain compliance with the NC Child Care Law and Requirements. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 10/21/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE During today’s visit two employee, Alexis Johnson (hired 10/21/24) and Jordan Sumner (hired 5/21/25) did not have a qualified letter on file. DCDEE will allow the child care provider or uncompensated provider fourteen (14) days to get a new criminal background check completed and a copy of the qualification letter on file. Upon receiving your letter a copy must be mail to the consultant at 1781 Indian Camp Road Clayton, NC 27520. An employee [Sai Veena Juluri] has a provisional status letter. Provisional child care providers are eligible for employment at a child care facility and can be counted in staff/child ratio. Provisional child care providers must be supervised at all times by an individual who received a qualifying letter. An employee with a provisional letter may not be left alone with children. Child care facilities found to be in violation of this rule may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. There were five (5) leftover medicines that were not returned to the parents when the child was disenrolled. Also, child’s medicine did not have his/her name on it. Staff must label all medications brought to the facility and the parent/guardian must bring them in the original container. The permission form should include the child's name; dosage; relevant warnings as well as specific; and legible instructions for administration, storage; and disposal. When a child is no longer attending the facility and the medicine is left behind it is best practice to call the parent to have it picked up or dispose of it. An employee did not have a medical statement on file. All staff members must submit a medical report before beginning employment. This report must be signed by a healthcare professional, like a physician, who attests that the employee is physically and emotionally capable of caring for children. An employee that works with infants did not have verification for ITS-SIDS training on file. Child care administrators and infant room providers must complete the ITS-SIDS training within two months of starting their roles and every three years thereafter. There should always be a certified provider in the infant room. Please note that citation of one of the following violations on two consecutive visits: ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with Child Care Requirements could potentially cause your facility to be at risk of an administrative action. Reminder: •Sai Veena Juluri qualifying letter will expire on 10/20/25. Please email me a copy of the recertified form by 10/21/25. •Your emergency shelter-in-place/lock down drill is due by the end of the month. CONSULTATION AND RESOURCES: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. The provider access to ABCMS will allow administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at (919)819-9363, holli.hemby@dhhs.nc.gov. if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 84 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 11:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by Dominic and Jeen Wong, they accompanied me throughout the visit. I observed groups of children engaged in free play/table activities, small groups of children having story time while they prepared for lunch and naptime. CURRENT LICENSE STATUS: The program operated with a four-star License, issued, May 2, 2024. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 12/20/24. The last fire inspection was completed on 10/4/25. The last outdoor play area inspection was completed on 9/25/25. The last fire drill was conducted on 9/25/25. The last lock down/shelter-in-place drill was completed on 7/18/25. The EPR plan was updated on 7/11/25. COMPLIANCE HISTORY The center was not in compliance with all applicable licensing requirements during today’s visit and violations were documented that could impact on the facility’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results if it drops below the required 75%. Prior to today’s visit, the program’s compliance history score was 96%. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, JD Educational Services Inc. current/active. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of October 2024 through October 2025 was not viewed during today’s visit. The facility did not have any employees who had been there for more than one year therefore, training hours were not assessed. I viewed eight (8) staff files and eight (8) children files. The following violations of the Child Care Requirements were observed or confirmed during today’s visit. Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. The posted feeding schedule was not updated to the child's current meal plan. 10 NCAC 09 .0902(a) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. During the walk through it was observed that two children's bathroom did not have toilet tissue. 15A NCAC 18A .2818(b) & (d) 847 Parent's medication authorization did not include required information. A container of sunscreen was not labeled with the child's name. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #7 five leftover medicine were not returned/discarded when child disenrolled. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On 10/7/25 the caregivers did not complete a 15 minute visual check of three babies that were sleeping. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/5/25 did not have verification of a medical report on file. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two employee did not have a qualification letter on file. The employee were hired on 10/21/24 and 5/21/25. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member hired on 10/21/24 to work with infants did not have verification of Its-SIDS training on file. .1102(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child's discipline statement was not on file. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not have a shaken baby syndrome/abusive head trauma policy. .0608(b)(1-6) The above violations must be corrected immediately and verification summitted within 2 weeks to maintain compliance with the NC Child Care Law and Requirements. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 10/21/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE During today’s visit two employee, Alexis Johnson (hired 10/21/24) and Jordan Sumner (hired 5/21/25) did not have a qualified letter on file. DCDEE will allow the child care provider or uncompensated provider fourteen (14) days to get a new criminal background check completed and a copy of the qualification letter on file. Upon receiving your letter a copy must be mail to the consultant at 1781 Indian Camp Road Clayton, NC 27520. An employee [Sai Veena Juluri] has a provisional status letter. Provisional child care providers are eligible for employment at a child care facility and can be counted in staff/child ratio. Provisional child care providers must be supervised at all times by an individual who received a qualifying letter. An employee with a provisional letter may not be left alone with children. Child care facilities found to be in violation of this rule may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. There were five (5) leftover medicines that were not returned to the parents when the child was disenrolled. Also, child’s medicine did not have his/her name on it. Staff must label all medications brought to the facility and the parent/guardian must bring them in the original container. The permission form should include the child's name; dosage; relevant warnings as well as specific; and legible instructions for administration, storage; and disposal. When a child is no longer attending the facility and the medicine is left behind it is best practice to call the parent to have it picked up or dispose of it. An employee did not have a medical statement on file. All staff members must submit a medical report before beginning employment. This report must be signed by a healthcare professional, like a physician, who attests that the employee is physically and emotionally capable of caring for children. An employee that works with infants did not have verification for ITS-SIDS training on file. Child care administrators and infant room providers must complete the ITS-SIDS training within two months of starting their roles and every three years thereafter. There should always be a certified provider in the infant room. Please note that citation of one of the following violations on two consecutive visits: ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with Child Care Requirements could potentially cause your facility to be at risk of an administrative action. Reminder: •Sai Veena Juluri qualifying letter will expire on 10/20/25. Please email me a copy of the recertified form by 10/21/25. •Your emergency shelter-in-place/lock down drill is due by the end of the month. CONSULTATION AND RESOURCES: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. The provider access to ABCMS will allow administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at (919)819-9363, holli.hemby@dhhs.nc.gov. if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: CORRINE FULP Operation Type: Center Case Number: 0525-030L Visit Date: 5/8/2025 Number Present: 69 Completed Date: 5/8/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor concerns regarding non-compliance child care requirements. Upon arrival, I was greeted by the center director. We discussed the nature of the visit, and we conducted a general walk-through of the facility. OBSERVATIONS: While I was conducting my walk-through, I asked the teachers how many children they can have with enhanced staff/child ratios. All teachers were aware of the ratio for their age group. Staff stated that at no time are they out of ratio. Each classroom has a phone to communicate with management if needed. A tablet is used to record attendance and communicate with parents a child’s daily activities. I viewed attendance records for two weeks no decencies found. I observed the classroom that was reported with concerns for 45 minutes. According to birthdays all children enrolled in the concerned classroom was two years of age. The director stated that she has a child that will turn two within a week, periodically the child visits the two’s classroom. Ratio was maintained according to the youngest child when the child was visiting. A menu was posted in the lobby area and the kitchen. The center uses a four-week recycling menu. I observed meals for five weeks and a variety of meals were served each week along with fresh fruit. No repetition was noted; checked tablet posting and meals served matched what was on the menu. The serving size for the meals served today was appropriate according to the nutritional standard for CACFP meal pattern. I observed all the classrooms on the playground today. During today’s visit I did not observe younger children playing in areas assigned to older children. There were two groups of two on the playground at the same time. The staff/child ratios were incompliance, teachers were engaged in playing with the children, teachers were positioned where they could always see the children, children were given opportunities to drink water, plenty of riding toys and activities to play with; and space #2 has a capacity for 69 children at 100 square feet per/child. I reviewed incident reports for two months, and all reports noted the cause. The director was unaware of any concerns that had not been addressed. RESOLUTION: Based on interviews and observations made during the investigation, I was unable to determine whether any violations related to ratios, grouping of different ages, unidentified incidents, and meal plan not followed according to what was posted had occurred, therefore those allegations were unsubstantiated. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was dated 4/30/25. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Containers with baby food was not labeled and dated. 15A NCAC 18A .2804(d) Correction letter is not required; corrections were made during the visit. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 99%. TECHNICAL ASSISTANCE In the observed classroom, very little communication was seen between the teachers. Best practice is to develop a sense of community with each other and the children will see the joy of them working as a team. Encourage teachers to get to know each other on a personal level, building relationships beyond the classroom. We discussed how placing the incident reports and log sheets in a binder would be time consuming when asked to see them. The incident log is to be completed any time an incident report is filed. The log should be maintained for review by a representative from the Division of Child Development. An incident log sheet can be found on the DCDEE website. I notice on the classroom staff to child ratio form you have highlighted the age for each group. It would be helpful if you completed the top portion of the form with the assigned classroom number, age of the youngest child enrolled in that classroom, the ratio you are using for that classroom, and the maximum number of children that can be allowed in a group would help the teacher greatly. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Kiddie Academy of Holly Springs Towne Center Facility ID: 92004002 Consultant: AMBER TELFAIR Operation Type: Center Case Number: 0425-234A Visit Date: 4/22/2025 Number Present: 85 Completed Date: 4/22/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 10:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Dominic Wong and Jeen Wong, owners, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Mr. and Mrs. Wong and an additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On April 14, 2025, a staff member handled two (2) two-year-old children in a aggressive manner when the staff member lifted and sat the children down. G.S. 110-91(10) Violations must be corrected immediately. Within one week (4/29/25), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Amber Telfair, Investigations Consultant, 2201 Mail Service Center Raleigh, NC 27699, email amber.telfair@dhhs.nc.gov, 919-715-1013. You may contact me Amber Telfair, Investigations Consultant, (919) 830-7551, amber.telfair@dhhs.nc.gov or Sheronda Harris, Central Investigations Supervisor, Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times