Holly Springs Learning Center

10A NCAC 09 .0803 · Violation

Name of Operation: HOLLY SPRINGS LEARNING CENTER Facility ID: 92001825 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 52 Completed Date: 1/7/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by Jessica Lavoie, and she accompanied me throughout the visit. CURRENT LICENSE STATUS: The program operates with a 5 star-rated License issued on 11/10/20. They received 5 points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 2/2/24. The last fire inspection was completed on 12/6/24. The last outdoor play area inspection was completed on 12/19/24. The last fire drill was conducted on 12/19/24. The last lock down/shelter-in-place drill was completed on 12/20/24. The EPR plan was updated on 1/6/25. The last annual compliance visit was conducted on 2/6/24. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 88%. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, INVESTMENT CHOICES III, LLC. was active/not current. You visited all approved indoor/outdoor spaces with me during today’s visit. Children were engaged in classroom activities and outdoor play. Lunch consisted of macaroni and cheese, broccoli, mixed fruit, and milk. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements and applicable enhanced requirements including but not limited to approved space, child interactions, required in-service trainings, indoor and outdoor materials and equipment, storage of hazardous items, storage of medication and medication forms, children records, Staff Criminal Record Checks, attendance records, CPR and First Aid certificates, activity plans and supervision. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of February 2024 through January 2025 was reviewed during today’s visit. Seven staff files were viewed and were in compliance. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two bottles in space #4 were not dated. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Three nails were protruding from A planter box on the preschool playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A storage closet with bleach and other chemicals was not locked. .2820(b) 847 Parent's medication authorization did not include required information. In space #3 an authorization form did specify the amount of cream to be applied. 10A NCAC 09 .0803(4)(6-9) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 1/21/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE Medication: One classroom was observed with an authorization form without an amount to apply. When a person is assigned to check in medication it helps to identify missing items that parent forgot to fill-in or you could put the amount to apply on the form with an option for parents to circle which one they would prefer to have applied. During today playground walk through a planter box had nails protruding out of the boards. The director immediately removed one loose board, and the second board was nailed back into place. You stated that you would have maintenance to check any additional concerns. CONSULTATION AND RESOURCES: ANNUAL LICENSE FEE Per North Carolina General Statute § 110-90(1a), licensed child care facilities are assessed an annual license fee. The amount of your annual license fee is based on your licensed capacity. Invoices were emailed to the facility and online payments are due. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HOLLY SPRINGS LEARNING CENTER Facility ID: 92001825 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 52 Completed Date: 1/7/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by Jessica Lavoie, and she accompanied me throughout the visit. CURRENT LICENSE STATUS: The program operates with a 5 star-rated License issued on 11/10/20. They received 5 points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. ANNUAL INSPECTIONS: The last sanitation inspection was completed on: 2/2/24. The last fire inspection was completed on 12/6/24. The last outdoor play area inspection was completed on 12/19/24. The last fire drill was conducted on 12/19/24. The last lock down/shelter-in-place drill was completed on 12/20/24. The EPR plan was updated on 1/6/25. The last annual compliance visit was conducted on 2/6/24. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 88%. Prior to the visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, INVESTMENT CHOICES III, LLC. was active/not current. You visited all approved indoor/outdoor spaces with me during today’s visit. Children were engaged in classroom activities and outdoor play. Lunch consisted of macaroni and cheese, broccoli, mixed fruit, and milk. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements and applicable enhanced requirements including but not limited to approved space, child interactions, required in-service trainings, indoor and outdoor materials and equipment, storage of hazardous items, storage of medication and medication forms, children records, Staff Criminal Record Checks, attendance records, CPR and First Aid certificates, activity plans and supervision. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of February 2024 through January 2025 was reviewed during today’s visit. Seven staff files were viewed and were in compliance. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two bottles in space #4 were not dated. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Three nails were protruding from A planter box on the preschool playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A storage closet with bleach and other chemicals was not locked. .2820(b) 847 Parent's medication authorization did not include required information. In space #3 an authorization form did specify the amount of cream to be applied. 10A NCAC 09 .0803(4)(6-9) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 1/21/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE Medication: One classroom was observed with an authorization form without an amount to apply. When a person is assigned to check in medication it helps to identify missing items that parent forgot to fill-in or you could put the amount to apply on the form with an option for parents to circle which one they would prefer to have applied. During today playground walk through a planter box had nails protruding out of the boards. The director immediately removed one loose board, and the second board was nailed back into place. You stated that you would have maintenance to check any additional concerns. CONSULTATION AND RESOURCES: ANNUAL LICENSE FEE Per North Carolina General Statute § 110-90(1a), licensed child care facilities are assessed an annual license fee. The amount of your annual license fee is based on your licensed capacity. Invoices were emailed to the facility and online payments are due. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached at: 919-606-2388 or email me at corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HOLLY SPRINGS LEARNING CENTER Facility ID: 92001825 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/21/2024 Number Present: 59 Completed Date: 8/21/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 10:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The owner/director, Jessica Lavoie assisted me with today’s visit. LICENSE STATUS: The program operates with a 5 star-rated License issued on 11/10/20. They received 5 points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. We conducted a walkthrough of the indoor and outdoor environments. I observed groups of children participating in water play activities outdoors and children engaged in center activity in the classrooms. INSPECTION/SAFTEY DRILL STATUS: The last sanitation inspection was conducted on 2/2/24. The last fire inspection was conducted on 12/18/24. The last outdoor play area inspection was conducted on 7/22/24. The last fire drill was conducted on 8/5/24. The last shelter-in-place/lockdown was conducted on 6/17/24. The EPR plan was updated on 1/8/24. The last annual compliance visit was conducted on 2/6/24. According to the NC Secretary of State web site, the status of INVESTMENT CHOICES II, LLC is “current-active”. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A staff member purse was stored on a hook less than five feet from the floor. .0604(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #6 diaper cream and sunscreen was stored in a unlocked cabinet less than five feet from the floor. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1 A container of Aquaphor did not have an authorization form. 10A NCAC 09 .0803(1)(a & b) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 9/4/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 92%. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE We talked about adapting a brand of sunscreen for the school, it would help cut down on the different kinds of medication teacher would have to apply daily. It would also help in reducing the potential number of violations. Parents would have to sign an authorization and agree to the brand you have selected. This would help teachers tremendously during the application process. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container. Room #6 stored their sunscreen/diaper cream in an unlock cabinet less than five feet. CONSULTATION Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. The Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. This training is available at www.preventchildabusenc.org DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached via email at corrine.fulp@dhhs.nc.gov or by phone at (919) 606-2388. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HOLLY SPRINGS LEARNING CENTER Facility ID: 92001825 Consultant: WANDA FOWLER Operation Type: Center Case Number: Visit Date: 2/6/2024 Number Present: 79 Completed Date: 2/6/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to assess applicable child-care requirements during an unannounced annual compliance visit. The center administrator, Jessica , assisted me with today’s visit. We conducted a walk-through of the indoor and outdoor learning environments. I observed groups of children engaged in free play in their classrooms and in the gym. I also observed infant meal time. RATED LICENSE STATUS The program operates with a 5 star-rated License issued on 11/10/20. This permit was issued after the program completed an Administrative Action. Their last rated license assessment was conducted 5/16/17. They received 5points in program standards, 7 points in staff education and 1 quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. Full rated license assessments will occur based on the program’s Cohort assignment; your program is in Cohort 1, therefore your assessment period would begin on or around July 1, 2024. You should begin preparing and planning for your assessment now if you wish to complete the Environment Rating Scales. We discussed other strategies and resources to assist in preparing for your rated license assessment. I emailed a copy of the Rated License Request Review form to you. This should be completed and returned to me if you wish to complete a prep year assessment. Assessments slots are quickly filling up, so it is important that you send me the Rated License Request Review form soon, to ensure that the scales are scheduled. You stated that you are discussing dropping to 4 stars, based on staff education. We discussed that you would need to receive 7 points in staff education to qualify for 4 stars, without completing the scales. We also discussed that if you completed the scales and maintained 5 points in program standards, you would only need 4 points in staff education. You stated that you were still considering which would be the best option. I anticipate beginning your program’s rated license assessment around July/August 2024, during the first visit in our new year (beginning in July). You should also ensure that all staff have registered and have their education assessed in WORKS. It is recommended that you complete this process as part of your on-boarding process with new hires and as existing staff members complete additional coursework. You stated that some of your staff are not yet registered in WORKS and you had a few new staff who wanted to complete the NC Early Childhood Equivalency Exam and you were disappointed that it is currently not available. We discussed other options for qualifying as a lead teacher, through completing EDU 119 or a CDA. I will complete a staff worksheet and email it to you, so you know where you currently stand with staff education. INSPECTIONS The last sanitation inspection was conducted 2/2/24. The last fire inspection was conducted 12/15/23. The last documented fire drill was conducted 2/1/24. The last documented shelter-in-place or lockdown drill was conducted 12/16/23. The last documented playground inspection was conducted 1/17/24. The status of the owners, Investment Choices II, LLC., is listed as current and active on the NC Secretary of State website. All applicable child care requirements were assessed during today’s visit. The program does not provide school age care or transportation. Therefore, these requirements were not assessed. Staff on-going training was assessed from March 1, 2023 – February 29, 2024. All but one of your staff have completed their required training. On staff member, with the initials A.A. needs to complete 6 additional hours by the end of this month. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. Medication authorization forms were expired for two medications. 10A NCAC 09 .0803(1)(d) 1308 Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application. One child's application was missing this information. .0801(a)(7) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child's medical action plan had expired. .0801(b) The above violations must be corrected immediately. By 2/20/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 95%. TECHNICAL ASSISTANCE One child’s file was missing people authorized to pick up the child if the parents cannot be reached. Please ask the parent to identify someone the center can release the child to in the event of an emergency. The authorization form for two topical medications had expired. Over the counter, topical medication authorization forms are valid for one year. Some programs designate a time, each year, when medication authorization forms are updated. This may be a helpful strategy to maintain compliance with this requirement One child’s allergy care plan for an epi-pen had expired. The allergy care plan is valid for one year. You stated that you have sent the parent multiple reminders that this was due, but you have not received the updated form. I advised that the medication be removed from the classroom and that you contact the parents to let them know that you are unable to administer this medication. I also suggest that you contact your child health consultant, for guidance. REMINDERS Several staff members’ CPR and First Aid expires in March. This training must stay current for all employees. If you have not already done so, you should schedule this training soon. CONSULTATION There are new Sanitation Requirements effective 7/1/23. You should review their website or contact your Environmental Health Specialist for more information. Programs are required to complete water testing for lead, every three years. It may be time for your program to complete this testing again. You stated that you have completed the test and are waiting for the results. Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID user name and password to access this training. Staff should use their individual NCID user name and password to access this training. If you are unable to access Moodle, this training is also available through Prosolutions or through other local vendors. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. There is a link to this training on Moodle. Medication Administration is also a required health and safety training topic. This training is available through Moodle as a separate training. The expiration date on staff qualification letters has been extended by two years. New letters reflecting this change will not be sent. However, I will note this change as I make visits to the center. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. Please be safe and continue to follow the guidelines in the Childcare Strong NC Public Health Toolkit, which was last updated on 8/31/22. COVID is still a reportable illness. You must contact the Health Department if you have a confirmed case in your program. If you have any questions or need assistance, please contact me at wanda.fowler@dhhs.nc.gov or by phone at 919 218-0988. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times