Children'S Lighthouse OF Holly Springs

10A NCAC 09 .0902 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 12/16/2025 Number Present: 79 Completed Date: 12/16/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival Elania Arnold, administrator assisted me with the visit. CURRENT LICENSE STATUS: The program operated with a five-star License, issued August 15, 2022. ANNUAL INSPECTIONS: The last sanitation inspection was completed on 4/24/25. The last fire inspection was completed on 6/17/25. The last outdoor play area inspection was completed on 11/12/25. The last fire drill was conducted on 11/21/25. The last lock down/shelter-in-place drill was completed on 9/30/25. The EPR plan was updated on 12/16/25. The last annual compliance visit was conducted on 1/9/25. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old are enrolled. A full assessment was conducted. A monitoring checklist was used to observe all minimum licensing requirements. I viewed seven (7) staff files and nine (9) children’s files. ON GOING TRAINING HOURS Your center’s annual Inservice training for the period of January 2025 through December 2025 was viewed and in compliance during today’s visit. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 88%. The NC Secretary of State's website was reviewed on 12/15/25 and MAX LEARNING INC. was listed current/active. You visited all indoor and outdoor approved space with me. I observed children engaged in group time activities and preparing for lunch. Lunch consisted of sliced pizza, green beans, diced pineapple and milk. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding schedule were not posted for three children younger than 15 months. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. Chairs for young toddlers were stored in the lavatory used by 2 and 3 years old. 15A NCAC 18A .2818(a) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Christmas bulb were stored on the changing table, a staff purse was stored less than five feet, and latex gloves were stored in a container sitting on the bathroom floor. .0604(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Eucerin cream was stored in an unlocked cabinet in a classroom. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 8/25/25 did not have verification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 8/25/25 did not have verification on file. .1102(d) Please submit a corrective action letter for the above violations. While the documented; allows you time to explain how you have corrected violations when they are documented, it is expected that you will correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 12/30/25, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. TECHNICAL ASSISTANCE During today’s visit there were three children younger than fifteen months who did not have a feeding schedule posted. A written, signed feeding plan for kids under 15 months, detailing milk/formula, food, and frequency, must be on file for each infant. Each staff member working with children must complete CPR/FA within 90 days of employment. CONSULTATION AND RESOURCES: Today we discussed the pathways, you were given an opportunity to ask questions and voice any concerns you may have. You stated that you will be using Pathway #3 [Accreditation] for your rated license process. Please visit the DCDEE website by going to [www.ncchildcare.nc.gov] under “What New” - QRIS Modernization section, it will give you all the information that’s required for your pathways. FACILITY LEAD H2O, LEAD-BASED PAINT, ASBESTOS TESTING Child care facilities are now required to meet rule requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816). Clean Classrooms for Carolina Kids are designed to ensure facilities meet all requirements to test lead and asbestos hazards in buildings. In viewing the website, I noticed that you did not complete all requirements, it’s possible that your facility could potentially receive violation in the near future. You can check your status at https://data.cleanwaterforuskids.org/data/north-carolina. ABCMS PROVIDER PORTAL North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. The provider will have access to see background check status for all employees, add/delete applicants on their roster, and print rosters. To get access, you must complete the ABCMS Child Care Provider Portal Training in Moodle. HEALTH AND SAFETY Training in all the required health and safety topics must be completed at least every 5 years. It may be time for your staff to complete this training again. Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. All staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training counts toward requirements for Health and Safety. Recognizing and Responding to Suspicions of Child Maltreatment training is available at www.preventchildabusenc.org. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. CONTACT INFORMATION Contact me at [Corrine Fulp, Child Care Consultant, (919)-606-2388, corrine.fulp@dhhs.nc.gov] or if I am unavailable you can contact [Holli Hemby, my supervisor, (919)819-9363, holli.hemby@dhhs.nc.gov.]. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 0725-202A Visit Date: 7/17/2025 Number Present: 81 Completed Date: 7/17/2025 Age: From 0 To 5 Total Minutes: 60 Time In: 10:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Jamil Khan, owner, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Mr. Khan and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A staff member handled a child in a manner that resulted in finger print bruising to both of the child's upper arms. .1803(a)(1) 1810 There was a substantiation of child maltreatment. On September 30, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. GS 110-105.6(a) You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 95 Completed Date: 8/22/2024 Age: From 0 To 5 Total Minutes: 157 Time In: 02:23 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Mamta Batro, director assisted me with the visit. At the completion of the visit, this summary was printed, reviewed, and a copy left with you. LICENSE STATUS: The program operates with a 4-Star license issued on 8/15/22. They received 4 points in program standards, 5 points in staff education, and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. We conducted a walk-through of the indoor and outdoor learning environments I observed children sleeping, and children preparing for snack. INSPECTION/SAFTEY DRILL STATUS: The last sanitation inspection was conducted on 5/9/24. The last fire inspection was conducted on 4/9/24. The last outdoor play area inspection was conducted on 8/9/24. The last fire drill was conducted on 7/24/24. The last shelter-in-place/lock down was conducted on 6/28/24. The EPR plan was updated on 8/23/24. The last annual compliance visit was conducted on 2/26/24. According to the NC Secretary of State web site, the status of MAX LEARNING INC is “current-active”. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The log binder was checked for gate monitoring today. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #9 did not have an activity plan posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle in the infant classroom did not have a date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A child that was 13 months did not have a feeding plan. 10A NCAC 09 .0902(a) 611 All beds,cots, or mats with individual linen were not provided for each child. In space #11 two children were sleeping without sheet on their cots. 15A NCAC 18A .2821(c) 847 Parent's medication authorization did not include required information. Permission forms for Aquaphor, and Eucerin cream did not have an amount to be applied. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Diapers were stored in plastic bags in an unlocked changing table for two year old children. .0604(q) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 9/5/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 92%. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE A child in the toddler classroom did not have a feeding schedule posted; each child under 15 months of age shall have an individual written feeding plan. In a two-year-old classroom plastic bag with diapers were accessible to children. Children should not have access to plastic bags, toys, and toy parts small enough to be swallowed if they are under three years of age. REMINDER It may be time to update your EPR plan; the last documented date was 8/23/24. CONSULTATION AND RESOURCES Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although it may cost to go this route it can increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942- 7442 or info@nceec.org You ask about the site to update the EPR plan; this is the website for the Risk Management Portal - https://rmp.nc.gov › portal HEALTH AND SAFETY You have a lot of new staff that will need their health and safety training within a year. Training in all the required health and safety topics must be completed at least every 5 years. The Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. This training is available at www.preventchildabusenc.org. Hold Harmless have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached via email at corrine.fulp@dhhs.nc.gov or by phone at (919) 606-2388. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 95 Completed Date: 8/22/2024 Age: From 0 To 5 Total Minutes: 157 Time In: 02:23 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Mamta Batro, director assisted me with the visit. At the completion of the visit, this summary was printed, reviewed, and a copy left with you. LICENSE STATUS: The program operates with a 4-Star license issued on 8/15/22. They received 4 points in program standards, 5 points in staff education, and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. We conducted a walk-through of the indoor and outdoor learning environments I observed children sleeping, and children preparing for snack. INSPECTION/SAFTEY DRILL STATUS: The last sanitation inspection was conducted on 5/9/24. The last fire inspection was conducted on 4/9/24. The last outdoor play area inspection was conducted on 8/9/24. The last fire drill was conducted on 7/24/24. The last shelter-in-place/lock down was conducted on 6/28/24. The EPR plan was updated on 8/23/24. The last annual compliance visit was conducted on 2/26/24. According to the NC Secretary of State web site, the status of MAX LEARNING INC is “current-active”. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The log binder was checked for gate monitoring today. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #9 did not have an activity plan posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle in the infant classroom did not have a date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A child that was 13 months did not have a feeding plan. 10A NCAC 09 .0902(a) 611 All beds,cots, or mats with individual linen were not provided for each child. In space #11 two children were sleeping without sheet on their cots. 15A NCAC 18A .2821(c) 847 Parent's medication authorization did not include required information. Permission forms for Aquaphor, and Eucerin cream did not have an amount to be applied. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Diapers were stored in plastic bags in an unlocked changing table for two year old children. .0604(q) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 9/5/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 92%. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE A child in the toddler classroom did not have a feeding schedule posted; each child under 15 months of age shall have an individual written feeding plan. In a two-year-old classroom plastic bag with diapers were accessible to children. Children should not have access to plastic bags, toys, and toy parts small enough to be swallowed if they are under three years of age. REMINDER It may be time to update your EPR plan; the last documented date was 8/23/24. CONSULTATION AND RESOURCES Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although it may cost to go this route it can increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942- 7442 or info@nceec.org You ask about the site to update the EPR plan; this is the website for the Risk Management Portal - https://rmp.nc.gov › portal HEALTH AND SAFETY You have a lot of new staff that will need their health and safety training within a year. Training in all the required health and safety topics must be completed at least every 5 years. The Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. This training is available at www.preventchildabusenc.org. Hold Harmless have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached via email at corrine.fulp@dhhs.nc.gov or by phone at (919) 606-2388. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 95 Completed Date: 8/22/2024 Age: From 0 To 5 Total Minutes: 157 Time In: 02:23 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Mamta Batro, director assisted me with the visit. At the completion of the visit, this summary was printed, reviewed, and a copy left with you. LICENSE STATUS: The program operates with a 4-Star license issued on 8/15/22. They received 4 points in program standards, 5 points in staff education, and one quality point through the programmatic option of having a staff benefit package and an infrastructure of parent involvement. We conducted a walk-through of the indoor and outdoor learning environments I observed children sleeping, and children preparing for snack. INSPECTION/SAFTEY DRILL STATUS: The last sanitation inspection was conducted on 5/9/24. The last fire inspection was conducted on 4/9/24. The last outdoor play area inspection was conducted on 8/9/24. The last fire drill was conducted on 7/24/24. The last shelter-in-place/lock down was conducted on 6/28/24. The EPR plan was updated on 8/23/24. The last annual compliance visit was conducted on 2/26/24. According to the NC Secretary of State web site, the status of MAX LEARNING INC is “current-active”. ITEMS MONITORED: A partial monitoring of applicable child care requirements was conducted, monitoring Supervision, Staff Child Ratio, CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The log binder was checked for gate monitoring today. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space #9 did not have an activity plan posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle in the infant classroom did not have a date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A child that was 13 months did not have a feeding plan. 10A NCAC 09 .0902(a) 611 All beds,cots, or mats with individual linen were not provided for each child. In space #11 two children were sleeping without sheet on their cots. 15A NCAC 18A .2821(c) 847 Parent's medication authorization did not include required information. Permission forms for Aquaphor, and Eucerin cream did not have an amount to be applied. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Diapers were stored in plastic bags in an unlocked changing table for two year old children. .0604(q) Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. If I do not receive your letter by 9/5/24, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Your compliance letter should be sent to me at the following email address: corrine.fulp@dhhs.nc.gov., or mailed to 1781 Indian Camp Road Clayton, NC 27520. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history score was 92%. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE A child in the toddler classroom did not have a feeding schedule posted; each child under 15 months of age shall have an individual written feeding plan. In a two-year-old classroom plastic bag with diapers were accessible to children. Children should not have access to plastic bags, toys, and toy parts small enough to be swallowed if they are under three years of age. REMINDER It may be time to update your EPR plan; the last documented date was 8/23/24. CONSULTATION AND RESOURCES Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although it may cost to go this route it can increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942- 7442 or info@nceec.org You ask about the site to update the EPR plan; this is the website for the Risk Management Portal - https://rmp.nc.gov › portal HEALTH AND SAFETY You have a lot of new staff that will need their health and safety training within a year. Training in all the required health and safety topics must be completed at least every 5 years. The Health and Safety training is available, at no charge, on the DCDEE website, in Moodle. Staff should use their individual NCID username and password to access this training. Recognizing and Responding to Suspicions of Child Maltreatment must also be completed at least every 5 years. This training is available at www.preventchildabusenc.org. Hold Harmless have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. DCDEE UPDATES AND NEWS For the latest information on child care rules and regulations, please visit the DCDEE website at www.ncchildcare.nc.gov. CONTACT INFORMATION If you have any questions about today’s visit, I can be reached via email at corrine.fulp@dhhs.nc.gov or by phone at (919) 606-2388. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0224-359L Visit Date: 3/4/2024 Number Present: 0 Completed Date: 3/4/2024 Age: From 0 To 0 Total Minutes: 75 Time In: 03:15 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements regarding a report we received about the center. Upon arrival, I was greeted by the center director, Jennifer Lopez, and we discussed the nature of the report. We conducted a general walk through of the classrooms. There were 9 classrooms open. Groups of children were engaged in free play or group time activities in their classrooms or preparing to go outside to play. Allegation #1: There are concerns related to staff qualifications and that administrative staff had hidden records or failed to disclose an under-age staff member working at the center OBSERVATIONS During the walk through, I observed that the staff member named in the report was present and working in the classroom for infants with another teacher. I confirmed that she is scheduled to work 10:30 am – 6:00 pm each day and typically works as a third teacher with the infants. We discussed the center’s staffing schedule for closing and Jennifer told me the late day teacher assigned to each room, and she explained how groups are combined as teachers go home at the end of the day. During the walk through I asked the 2nd teacher in the classroom for infants what time she goes home, and she stated that she works until 2:30, but she was working late today since she was still needed in ratio. The teacher assigned to close the classroom for infants was not present today. When we returned to the office, I asked Jennifer who will close the infant room today and she said that the teacher named in the report was there. Jennifer then stated that she meant that she would look at other staff who could close that room. I requested to review center records to determine which staff members typically close the classroom for infants. I asked if staff signed themselves in and out of specific classrooms when they moved to another room and she said that they do not. I then asked what documents she uses to track where teachers were working. She said that she does a daily schedule that is updated as changes occur. I requested to see the schedule for the last two weeks. I had reviewed three days of schedules when I saw that on 2/16/24 the teacher assigned to close the classroom was scheduled out at 5:30, with the staff member named in the report was on the schedule until 6:00. I asked Jennifer, who worked with the infants until 6:00 pm and she said, probably the staff member named in the report. At this point I told Jennifer that the staff qualifications allegation was related to someone under 18 years of age being left alone in a classroom. I then said, it is a violation of child care requirements for the seventeen-year-old to be alone with a group of children. I requested to see the file for the employee named in the report. I confirmed that this employee was hired 11/29/22 and she is currently seventeen years old. I observed that all the required paperwork was present for this employee. In addition, I reviewed her staff training and confirmed that she had completed first aid, CPR, and training in all the required health and safety training topics. She did not have an ITS SIDS certificate in her file. I asked Jennifer about this, and she stated that the teacher had not completed ITS SIDS training. Prior to today’s visit I reviewed the staff and training worksheets, signed by the director on 2/26/24, that were reviewed during an annual compliance visit conducted on 2/26/24. I asked Jennifer to explain why the teacher named in the report was not noted on the current staff and training worksheet. Jennifer stated that she must have forgotten to add her to the list. I then compared the staff and training worksheet to the staff present during today’s visit. There were 6 additional staff members who were on the worksheets but were not present today. Jennifer stated that they had either left for the day or had called out today. I then asked Jennifer if there were any other employed staff who were not listed on the worksheets, and she stated that was all the staff. When I returned to my office, I reviewed staff and training worksheets, signed by the director on 2/28/23, and reviewed during a previous annual compliance visit conducted on 2/28/23. The teacher named in the report was also not included on these forms. RESOLUTION Based on staff interviews, file reviews, staff schedules and statements made by the director during today’s visit, it was determined that an employee under the age of 18 years of age has, on occasion, been left alone with groups of children. This allegation is SUBSTANTIATED. Information obtained during this investigation will be submitted for review. Due to the substantiated allegations, your center is at risk of being issued an administrative action. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A purse was stored on a shelf, approximately 4 feet above the ground, in an unlocked closet. 10A NCAC 09 .0601(a) 1016 Someone less than 18 years old had responsibility for, or was left in charge of a group of children. A teacher who is less that 18 years old has, on occasion, been left in charge of a group of children. GS 110-91(8); GS 110-106(e); 10A NCAC 09 .0703(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A teacher who has not completed ITS SIDS training has, on occasion, been left alone with a group of children. .01102 (f) The above violations must be corrected immediately. By 3/19/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the compliance history score for the center was 93%. TECHNICAL ASSISTANCE Any employee who is under 18 years of age can be counted in staff/child ratios but may not be left alone with a group of children. They must be supervised by someone who is at least 21 years of age. In situations where a teacher is absent, the staff member who is under 18 years of age should be moved to a classroom with someone who is at least 21 years old, and another teacher could cover her assigned classroom. All staff working in the classroom for infants must complete ITS SIDS training within their first 60 days, or within 60 days of being assigned to that room. In addition, there must be at least one teacher, with ITS SIDS training, present all the time that infants are in care. It is best practice to have other center staff complete ITS SIDS training, so they can work with the infants when there are staff absences. A closet was unlocked in one of the classrooms. The handle was locked, but the double doors were unlatched, so the door could be pulled open. There was a purse, in the closet, on a shelf approximately 4 feet above the group. Staff should be reminded to secure the latches on double doors and to secure potentially hazardous materials at least 5 feet above the ground or in locked storage. AGENCY UPDATES Child Care facilities are required to test their drinking and cooking water for lead every three years. It may be time to test your program’s water. For information you should contact Clean Water for Carolina Kids. Contact www.cleanwaterforcarolinakids.org for more information. In addition, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/registration into your web browser. Additional information can be found in the RaiseNC newsletter sent on December 7, 2023. If you have any further questions or need any assistance, please contact me at 919 218-0988 or wanda.fowler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0703 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0224-359L Visit Date: 3/4/2024 Number Present: 0 Completed Date: 3/4/2024 Age: From 0 To 0 Total Minutes: 75 Time In: 03:15 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements regarding a report we received about the center. Upon arrival, I was greeted by the center director, Jennifer Lopez, and we discussed the nature of the report. We conducted a general walk through of the classrooms. There were 9 classrooms open. Groups of children were engaged in free play or group time activities in their classrooms or preparing to go outside to play. Allegation #1: There are concerns related to staff qualifications and that administrative staff had hidden records or failed to disclose an under-age staff member working at the center OBSERVATIONS During the walk through, I observed that the staff member named in the report was present and working in the classroom for infants with another teacher. I confirmed that she is scheduled to work 10:30 am – 6:00 pm each day and typically works as a third teacher with the infants. We discussed the center’s staffing schedule for closing and Jennifer told me the late day teacher assigned to each room, and she explained how groups are combined as teachers go home at the end of the day. During the walk through I asked the 2nd teacher in the classroom for infants what time she goes home, and she stated that she works until 2:30, but she was working late today since she was still needed in ratio. The teacher assigned to close the classroom for infants was not present today. When we returned to the office, I asked Jennifer who will close the infant room today and she said that the teacher named in the report was there. Jennifer then stated that she meant that she would look at other staff who could close that room. I requested to review center records to determine which staff members typically close the classroom for infants. I asked if staff signed themselves in and out of specific classrooms when they moved to another room and she said that they do not. I then asked what documents she uses to track where teachers were working. She said that she does a daily schedule that is updated as changes occur. I requested to see the schedule for the last two weeks. I had reviewed three days of schedules when I saw that on 2/16/24 the teacher assigned to close the classroom was scheduled out at 5:30, with the staff member named in the report was on the schedule until 6:00. I asked Jennifer, who worked with the infants until 6:00 pm and she said, probably the staff member named in the report. At this point I told Jennifer that the staff qualifications allegation was related to someone under 18 years of age being left alone in a classroom. I then said, it is a violation of child care requirements for the seventeen-year-old to be alone with a group of children. I requested to see the file for the employee named in the report. I confirmed that this employee was hired 11/29/22 and she is currently seventeen years old. I observed that all the required paperwork was present for this employee. In addition, I reviewed her staff training and confirmed that she had completed first aid, CPR, and training in all the required health and safety training topics. She did not have an ITS SIDS certificate in her file. I asked Jennifer about this, and she stated that the teacher had not completed ITS SIDS training. Prior to today’s visit I reviewed the staff and training worksheets, signed by the director on 2/26/24, that were reviewed during an annual compliance visit conducted on 2/26/24. I asked Jennifer to explain why the teacher named in the report was not noted on the current staff and training worksheet. Jennifer stated that she must have forgotten to add her to the list. I then compared the staff and training worksheet to the staff present during today’s visit. There were 6 additional staff members who were on the worksheets but were not present today. Jennifer stated that they had either left for the day or had called out today. I then asked Jennifer if there were any other employed staff who were not listed on the worksheets, and she stated that was all the staff. When I returned to my office, I reviewed staff and training worksheets, signed by the director on 2/28/23, and reviewed during a previous annual compliance visit conducted on 2/28/23. The teacher named in the report was also not included on these forms. RESOLUTION Based on staff interviews, file reviews, staff schedules and statements made by the director during today’s visit, it was determined that an employee under the age of 18 years of age has, on occasion, been left alone with groups of children. This allegation is SUBSTANTIATED. Information obtained during this investigation will be submitted for review. Due to the substantiated allegations, your center is at risk of being issued an administrative action. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A purse was stored on a shelf, approximately 4 feet above the ground, in an unlocked closet. 10A NCAC 09 .0601(a) 1016 Someone less than 18 years old had responsibility for, or was left in charge of a group of children. A teacher who is less that 18 years old has, on occasion, been left in charge of a group of children. GS 110-91(8); GS 110-106(e); 10A NCAC 09 .0703(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A teacher who has not completed ITS SIDS training has, on occasion, been left alone with a group of children. .01102 (f) The above violations must be corrected immediately. By 3/19/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the compliance history score for the center was 93%. TECHNICAL ASSISTANCE Any employee who is under 18 years of age can be counted in staff/child ratios but may not be left alone with a group of children. They must be supervised by someone who is at least 21 years of age. In situations where a teacher is absent, the staff member who is under 18 years of age should be moved to a classroom with someone who is at least 21 years old, and another teacher could cover her assigned classroom. All staff working in the classroom for infants must complete ITS SIDS training within their first 60 days, or within 60 days of being assigned to that room. In addition, there must be at least one teacher, with ITS SIDS training, present all the time that infants are in care. It is best practice to have other center staff complete ITS SIDS training, so they can work with the infants when there are staff absences. A closet was unlocked in one of the classrooms. The handle was locked, but the double doors were unlatched, so the door could be pulled open. There was a purse, in the closet, on a shelf approximately 4 feet above the group. Staff should be reminded to secure the latches on double doors and to secure potentially hazardous materials at least 5 feet above the ground or in locked storage. AGENCY UPDATES Child Care facilities are required to test their drinking and cooking water for lead every three years. It may be time to test your program’s water. For information you should contact Clean Water for Carolina Kids. Contact www.cleanwaterforcarolinakids.org for more information. In addition, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/registration into your web browser. Additional information can be found in the RaiseNC newsletter sent on December 7, 2023. If you have any further questions or need any assistance, please contact me at 919 218-0988 or wanda.fowler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0224-359L Visit Date: 3/4/2024 Number Present: 0 Completed Date: 3/4/2024 Age: From 0 To 0 Total Minutes: 75 Time In: 03:15 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements regarding a report we received about the center. Upon arrival, I was greeted by the center director, Jennifer Lopez, and we discussed the nature of the report. We conducted a general walk through of the classrooms. There were 9 classrooms open. Groups of children were engaged in free play or group time activities in their classrooms or preparing to go outside to play. Allegation #1: There are concerns related to staff qualifications and that administrative staff had hidden records or failed to disclose an under-age staff member working at the center OBSERVATIONS During the walk through, I observed that the staff member named in the report was present and working in the classroom for infants with another teacher. I confirmed that she is scheduled to work 10:30 am – 6:00 pm each day and typically works as a third teacher with the infants. We discussed the center’s staffing schedule for closing and Jennifer told me the late day teacher assigned to each room, and she explained how groups are combined as teachers go home at the end of the day. During the walk through I asked the 2nd teacher in the classroom for infants what time she goes home, and she stated that she works until 2:30, but she was working late today since she was still needed in ratio. The teacher assigned to close the classroom for infants was not present today. When we returned to the office, I asked Jennifer who will close the infant room today and she said that the teacher named in the report was there. Jennifer then stated that she meant that she would look at other staff who could close that room. I requested to review center records to determine which staff members typically close the classroom for infants. I asked if staff signed themselves in and out of specific classrooms when they moved to another room and she said that they do not. I then asked what documents she uses to track where teachers were working. She said that she does a daily schedule that is updated as changes occur. I requested to see the schedule for the last two weeks. I had reviewed three days of schedules when I saw that on 2/16/24 the teacher assigned to close the classroom was scheduled out at 5:30, with the staff member named in the report was on the schedule until 6:00. I asked Jennifer, who worked with the infants until 6:00 pm and she said, probably the staff member named in the report. At this point I told Jennifer that the staff qualifications allegation was related to someone under 18 years of age being left alone in a classroom. I then said, it is a violation of child care requirements for the seventeen-year-old to be alone with a group of children. I requested to see the file for the employee named in the report. I confirmed that this employee was hired 11/29/22 and she is currently seventeen years old. I observed that all the required paperwork was present for this employee. In addition, I reviewed her staff training and confirmed that she had completed first aid, CPR, and training in all the required health and safety training topics. She did not have an ITS SIDS certificate in her file. I asked Jennifer about this, and she stated that the teacher had not completed ITS SIDS training. Prior to today’s visit I reviewed the staff and training worksheets, signed by the director on 2/26/24, that were reviewed during an annual compliance visit conducted on 2/26/24. I asked Jennifer to explain why the teacher named in the report was not noted on the current staff and training worksheet. Jennifer stated that she must have forgotten to add her to the list. I then compared the staff and training worksheet to the staff present during today’s visit. There were 6 additional staff members who were on the worksheets but were not present today. Jennifer stated that they had either left for the day or had called out today. I then asked Jennifer if there were any other employed staff who were not listed on the worksheets, and she stated that was all the staff. When I returned to my office, I reviewed staff and training worksheets, signed by the director on 2/28/23, and reviewed during a previous annual compliance visit conducted on 2/28/23. The teacher named in the report was also not included on these forms. RESOLUTION Based on staff interviews, file reviews, staff schedules and statements made by the director during today’s visit, it was determined that an employee under the age of 18 years of age has, on occasion, been left alone with groups of children. This allegation is SUBSTANTIATED. Information obtained during this investigation will be submitted for review. Due to the substantiated allegations, your center is at risk of being issued an administrative action. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A purse was stored on a shelf, approximately 4 feet above the ground, in an unlocked closet. 10A NCAC 09 .0601(a) 1016 Someone less than 18 years old had responsibility for, or was left in charge of a group of children. A teacher who is less that 18 years old has, on occasion, been left in charge of a group of children. GS 110-91(8); GS 110-106(e); 10A NCAC 09 .0703(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A teacher who has not completed ITS SIDS training has, on occasion, been left alone with a group of children. .01102 (f) The above violations must be corrected immediately. By 3/19/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the compliance history score for the center was 93%. TECHNICAL ASSISTANCE Any employee who is under 18 years of age can be counted in staff/child ratios but may not be left alone with a group of children. They must be supervised by someone who is at least 21 years of age. In situations where a teacher is absent, the staff member who is under 18 years of age should be moved to a classroom with someone who is at least 21 years old, and another teacher could cover her assigned classroom. All staff working in the classroom for infants must complete ITS SIDS training within their first 60 days, or within 60 days of being assigned to that room. In addition, there must be at least one teacher, with ITS SIDS training, present all the time that infants are in care. It is best practice to have other center staff complete ITS SIDS training, so they can work with the infants when there are staff absences. A closet was unlocked in one of the classrooms. The handle was locked, but the double doors were unlatched, so the door could be pulled open. There was a purse, in the closet, on a shelf approximately 4 feet above the group. Staff should be reminded to secure the latches on double doors and to secure potentially hazardous materials at least 5 feet above the ground or in locked storage. AGENCY UPDATES Child Care facilities are required to test their drinking and cooking water for lead every three years. It may be time to test your program’s water. For information you should contact Clean Water for Carolina Kids. Contact www.cleanwaterforcarolinakids.org for more information. In addition, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/registration into your web browser. Additional information can be found in the RaiseNC newsletter sent on December 7, 2023. If you have any further questions or need any assistance, please contact me at 919 218-0988 or wanda.fowler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S LIGHTHOUSE OF HOLLY SPRINGS Facility ID: 92003826 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0224-359L Visit Date: 3/4/2024 Number Present: 0 Completed Date: 3/4/2024 Age: From 0 To 0 Total Minutes: 75 Time In: 03:15 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements regarding a report we received about the center. Upon arrival, I was greeted by the center director, Jennifer Lopez, and we discussed the nature of the report. We conducted a general walk through of the classrooms. There were 9 classrooms open. Groups of children were engaged in free play or group time activities in their classrooms or preparing to go outside to play. Allegation #1: There are concerns related to staff qualifications and that administrative staff had hidden records or failed to disclose an under-age staff member working at the center OBSERVATIONS During the walk through, I observed that the staff member named in the report was present and working in the classroom for infants with another teacher. I confirmed that she is scheduled to work 10:30 am – 6:00 pm each day and typically works as a third teacher with the infants. We discussed the center’s staffing schedule for closing and Jennifer told me the late day teacher assigned to each room, and she explained how groups are combined as teachers go home at the end of the day. During the walk through I asked the 2nd teacher in the classroom for infants what time she goes home, and she stated that she works until 2:30, but she was working late today since she was still needed in ratio. The teacher assigned to close the classroom for infants was not present today. When we returned to the office, I asked Jennifer who will close the infant room today and she said that the teacher named in the report was there. Jennifer then stated that she meant that she would look at other staff who could close that room. I requested to review center records to determine which staff members typically close the classroom for infants. I asked if staff signed themselves in and out of specific classrooms when they moved to another room and she said that they do not. I then asked what documents she uses to track where teachers were working. She said that she does a daily schedule that is updated as changes occur. I requested to see the schedule for the last two weeks. I had reviewed three days of schedules when I saw that on 2/16/24 the teacher assigned to close the classroom was scheduled out at 5:30, with the staff member named in the report was on the schedule until 6:00. I asked Jennifer, who worked with the infants until 6:00 pm and she said, probably the staff member named in the report. At this point I told Jennifer that the staff qualifications allegation was related to someone under 18 years of age being left alone in a classroom. I then said, it is a violation of child care requirements for the seventeen-year-old to be alone with a group of children. I requested to see the file for the employee named in the report. I confirmed that this employee was hired 11/29/22 and she is currently seventeen years old. I observed that all the required paperwork was present for this employee. In addition, I reviewed her staff training and confirmed that she had completed first aid, CPR, and training in all the required health and safety training topics. She did not have an ITS SIDS certificate in her file. I asked Jennifer about this, and she stated that the teacher had not completed ITS SIDS training. Prior to today’s visit I reviewed the staff and training worksheets, signed by the director on 2/26/24, that were reviewed during an annual compliance visit conducted on 2/26/24. I asked Jennifer to explain why the teacher named in the report was not noted on the current staff and training worksheet. Jennifer stated that she must have forgotten to add her to the list. I then compared the staff and training worksheet to the staff present during today’s visit. There were 6 additional staff members who were on the worksheets but were not present today. Jennifer stated that they had either left for the day or had called out today. I then asked Jennifer if there were any other employed staff who were not listed on the worksheets, and she stated that was all the staff. When I returned to my office, I reviewed staff and training worksheets, signed by the director on 2/28/23, and reviewed during a previous annual compliance visit conducted on 2/28/23. The teacher named in the report was also not included on these forms. RESOLUTION Based on staff interviews, file reviews, staff schedules and statements made by the director during today’s visit, it was determined that an employee under the age of 18 years of age has, on occasion, been left alone with groups of children. This allegation is SUBSTANTIATED. Information obtained during this investigation will be submitted for review. Due to the substantiated allegations, your center is at risk of being issued an administrative action. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A purse was stored on a shelf, approximately 4 feet above the ground, in an unlocked closet. 10A NCAC 09 .0601(a) 1016 Someone less than 18 years old had responsibility for, or was left in charge of a group of children. A teacher who is less that 18 years old has, on occasion, been left in charge of a group of children. GS 110-91(8); GS 110-106(e); 10A NCAC 09 .0703(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A teacher who has not completed ITS SIDS training has, on occasion, been left alone with a group of children. .01102 (f) The above violations must be corrected immediately. By 3/19/24 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If you prefer to mail your letter, you may send it to 2201 Mail Service Center Raleigh, NC 27699-2201 If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the compliance history score for the center was 93%. TECHNICAL ASSISTANCE Any employee who is under 18 years of age can be counted in staff/child ratios but may not be left alone with a group of children. They must be supervised by someone who is at least 21 years of age. In situations where a teacher is absent, the staff member who is under 18 years of age should be moved to a classroom with someone who is at least 21 years old, and another teacher could cover her assigned classroom. All staff working in the classroom for infants must complete ITS SIDS training within their first 60 days, or within 60 days of being assigned to that room. In addition, there must be at least one teacher, with ITS SIDS training, present all the time that infants are in care. It is best practice to have other center staff complete ITS SIDS training, so they can work with the infants when there are staff absences. A closet was unlocked in one of the classrooms. The handle was locked, but the double doors were unlatched, so the door could be pulled open. There was a purse, in the closet, on a shelf approximately 4 feet above the group. Staff should be reminded to secure the latches on double doors and to secure potentially hazardous materials at least 5 feet above the ground or in locked storage. AGENCY UPDATES Child Care facilities are required to test their drinking and cooking water for lead every three years. It may be time to test your program’s water. For information you should contact Clean Water for Carolina Kids. Contact www.cleanwaterforcarolinakids.org for more information. In addition, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/registration into your web browser. Additional information can be found in the RaiseNC newsletter sent on December 7, 2023. If you have any further questions or need any assistance, please contact me at 919 218-0988 or wanda.fowler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times