Home › NC › Hillsborough › Master'S Garden Preschool
Master'S Garden Preschool
7500 Schley Road, Hillsborough NC 27278 · License #68000414 · Child Care Center
Contact
- Phone
- (919) 732-3449
- Website
- Add via profile claim
- Address
- 7500 Schley Road, Hillsborough NC 27278 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- Accepts subsidy
- Licensed for 135 children
Inspection history & violations
Source: North Carolina's child care licensing agency- Violation
10A NCAC 09 .0604 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 90 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 185 Time In: 09:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Keia Slade, Admin assisted me with the visit. Your program currently operates with a Notice of Compliance. The program’s compliance history was 90% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, playing in their outside learning environment, and lunch. Five new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded on March 20, 2026. A fire drill was recorded on February 25, 2026. A shelter in place drill for the facility was recorded on February 27, 2026. The most recent fire inspection was on November 7, 2025. I observed a sanitation inspection was last conducted on November 13, 2025, earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in Spaces 2, 3, and 6 were not in the outlets. 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were located less than 5 feet up. .0604(q) 9995 A violation was found for which there is no item number. A child in Space 4 did not have a permission to administer form in the classroom. The cream was removed from the classroom. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The items cited today were corrected during the visit. You will not need to submit a compliance letter. Technical assistance discussed during today’s visit: •Outlet covers are essential in child care centers to prevent severe electrical shocks, burns, and electrocution, as outlets are often at a child's eye level and curiosity leads them to insert fingers or foreign objects. They are vital for protecting children from accessing live electrical currents and ensuring a safe, regulated environment. • Plastic bags must be kept out of reach in child care centers primarily to prevent suffocation, choking, and strangulation, as they are a leading cause of death among infants. Lightweight plastic can easily cling to a child’s face, causing asphyxiation, while thin materials pose a choking hazard if ingested. • Diaper cream requires a signed permission form in childcare to ensure legal compliance, as many state regulations classify these creams as medications. These forms protect the child from allergic reactions to specific products, prevent liability issues for the center, and provide clear instructions for staff, ensuring the safe application of products. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The health and safety training is required to be completed within the first year of employment, except for Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) courses must be completed within ninety (90) days of employment. Following the initial completion of the health and safety training must be completed every five years of employment following the initial completion. There is a training log available on the Division’s website to document the completion of the training. All topics must be covered. The Recognizing and Responding to Suspicions of Child Maltreatment training can be found at https://www.preventchildabusenc.org/. • The following staff members must complete Recognizing and Responding to the Suspicions of Child maltreatment within 90 days of employment. They must also complete Health and Safety training within 1 year of employment. S. Branham 5/13/26 and H&S by 2/13/27. E. Aguilar 4/9/26 and H&S 1/9/27 K. Pore 4/20/26, CPR by 4/20/26 and H&S by 1/20/2027 H. Williams 5/2/26 and H&S 3/2/2027 D. Burton 5/17/26 and H&S 2/17/27 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 90 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 185 Time In: 09:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Keia Slade, Admin assisted me with the visit. Your program currently operates with a Notice of Compliance. The program’s compliance history was 90% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, playing in their outside learning environment, and lunch. Five new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded on March 20, 2026. A fire drill was recorded on February 25, 2026. A shelter in place drill for the facility was recorded on February 27, 2026. The most recent fire inspection was on November 7, 2025. I observed a sanitation inspection was last conducted on November 13, 2025, earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in Spaces 2, 3, and 6 were not in the outlets. 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were located less than 5 feet up. .0604(q) 9995 A violation was found for which there is no item number. A child in Space 4 did not have a permission to administer form in the classroom. The cream was removed from the classroom. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The items cited today were corrected during the visit. You will not need to submit a compliance letter. Technical assistance discussed during today’s visit: •Outlet covers are essential in child care centers to prevent severe electrical shocks, burns, and electrocution, as outlets are often at a child's eye level and curiosity leads them to insert fingers or foreign objects. They are vital for protecting children from accessing live electrical currents and ensuring a safe, regulated environment. • Plastic bags must be kept out of reach in child care centers primarily to prevent suffocation, choking, and strangulation, as they are a leading cause of death among infants. Lightweight plastic can easily cling to a child’s face, causing asphyxiation, while thin materials pose a choking hazard if ingested. • Diaper cream requires a signed permission form in childcare to ensure legal compliance, as many state regulations classify these creams as medications. These forms protect the child from allergic reactions to specific products, prevent liability issues for the center, and provide clear instructions for staff, ensuring the safe application of products. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The health and safety training is required to be completed within the first year of employment, except for Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) courses must be completed within ninety (90) days of employment. Following the initial completion of the health and safety training must be completed every five years of employment following the initial completion. There is a training log available on the Division’s website to document the completion of the training. All topics must be covered. The Recognizing and Responding to Suspicions of Child Maltreatment training can be found at https://www.preventchildabusenc.org/. • The following staff members must complete Recognizing and Responding to the Suspicions of Child maltreatment within 90 days of employment. They must also complete Health and Safety training within 1 year of employment. S. Branham 5/13/26 and H&S by 2/13/27. E. Aguilar 4/9/26 and H&S 1/9/27 K. Pore 4/20/26, CPR by 4/20/26 and H&S by 1/20/2027 H. Williams 5/2/26 and H&S 3/2/2027 D. Burton 5/17/26 and H&S 2/17/27 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0701 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 77 Completed Date: 10/7/2025 Age: From 0 To 5 Total Minutes: 377 Time In: 09:48 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for an unannounced annual compliance visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with T. Rebecca Epley, Director. Your program currently operates with a Notice of Compliance. The program’s compliance history was 94% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, playing in their outside learning environment, and eating lunch. The last annual compliance visit was conducted on October 31, 2025. A sanitation inspection was completed March 13, 2025, with a Superior classification. The last fire inspection was conducted on February 11, 2025. Program records and required postings were monitored. A fire drill was conducted on September 22, 2025. A shelter in place drill was documented on August 29, 2025. An outdoor inspection was documented on September 22, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. The program provides transportation however the vehicles are parked off site. Please make sure you contact me to inspect the vehicles before they are used. The following violations were cited during today’s visit: Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. Feeding schedule for one child was not up to date in Room 5. 10 NCAC 09 .0902(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. L. Mangan was employed 7/9/25. Her tb and medical report were dated for 1/19/23. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. M. Perry and N. Tidwell did not complete First Aid with in 90 days of employment. B. Picazo First Aid expired 8/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. M. Perry and N. Tidwell did not complete CPR within 90 days of employment. B Picazo CPR expired 8/25. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. B. Picazo did not complete Health and Safety training by 8/2/24. B. King did not complete Health and Safety training before 8/7/24. .1102(a) 9999 A violation was found for which there is no item number. In Room 1 there was three medications without Permission to Administrator forms. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 21, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Detailed information is critical for administering medication in childcare to ensure the safety and well-being of the child, prevent medication errors, and meet legal and licensing requirements. Unlike adults, children are more vulnerable to medication errors because they are highly susceptible to incorrect dosages, and mistakes can have severe or fatal consequences. • Updated training is vital for childcare teachers to ensure children's safety and well-being, stay current with best practices in early childhood education, and meet legal compliance requirements. This training enhances the quality of care by improving teaching strategies, supporting the needs of diverse learners, and fostering positive child development. Furthermore, it helps childcare centers attract and retain qualified staff and build a reputation for high-quality education. • Updating feeding schedules is essential in childcare to support children's growth by meeting individual nutritional needs and fostering healthy eating habits, while also providing predictability, reducing fussiness, and improving overall behavior. Adjustments are necessary to account for growth spurts, varied nutrient absorption, and the need for consistent energy levels, ensuring children learn to recognize hunger and fullness cues and receive appropriate nourishment for their developmental stage. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • L. Tupper Health and Safety Training due 12/25/26, E. Stubbs Recognizing and Responding to Suspicions of Child Maltreatment and CPR/First Aid due by 11/12/25, A. Burnette CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment due by 11/22/25, C. Keels Health and Safety due by 9/16/26, Recognizing and Responding to Suspicions of Child Maltreatment and CPR/First Aid due by 12/16/25, M. Lopez CPR/First Aid and Suspicions of Child Maltreatment due by 1/3/26 and Health and Safety due by 10/3/26, L. Mangan CPR/First Aid and Recognizing and Responding to the Suspicions of Child Maltreatment due by 10/9/25, Health and Safety due by 7/9/26, M. Slade needs CPR/First Aid by 12/2/25, T. Shue CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment due by 12/8/25 and Health and Safety due by 9/8/26. • Make sure that staff complete the Administering Medication training located on the Moodle website. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 77 Completed Date: 10/7/2025 Age: From 0 To 5 Total Minutes: 377 Time In: 09:48 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for an unannounced annual compliance visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with T. Rebecca Epley, Director. Your program currently operates with a Notice of Compliance. The program’s compliance history was 94% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, playing in their outside learning environment, and eating lunch. The last annual compliance visit was conducted on October 31, 2025. A sanitation inspection was completed March 13, 2025, with a Superior classification. The last fire inspection was conducted on February 11, 2025. Program records and required postings were monitored. A fire drill was conducted on September 22, 2025. A shelter in place drill was documented on August 29, 2025. An outdoor inspection was documented on September 22, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. The program provides transportation however the vehicles are parked off site. Please make sure you contact me to inspect the vehicles before they are used. The following violations were cited during today’s visit: Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. Feeding schedule for one child was not up to date in Room 5. 10 NCAC 09 .0902(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. L. Mangan was employed 7/9/25. Her tb and medical report were dated for 1/19/23. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. M. Perry and N. Tidwell did not complete First Aid with in 90 days of employment. B. Picazo First Aid expired 8/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. M. Perry and N. Tidwell did not complete CPR within 90 days of employment. B Picazo CPR expired 8/25. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. B. Picazo did not complete Health and Safety training by 8/2/24. B. King did not complete Health and Safety training before 8/7/24. .1102(a) 9999 A violation was found for which there is no item number. In Room 1 there was three medications without Permission to Administrator forms. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 21, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Detailed information is critical for administering medication in childcare to ensure the safety and well-being of the child, prevent medication errors, and meet legal and licensing requirements. Unlike adults, children are more vulnerable to medication errors because they are highly susceptible to incorrect dosages, and mistakes can have severe or fatal consequences. • Updated training is vital for childcare teachers to ensure children's safety and well-being, stay current with best practices in early childhood education, and meet legal compliance requirements. This training enhances the quality of care by improving teaching strategies, supporting the needs of diverse learners, and fostering positive child development. Furthermore, it helps childcare centers attract and retain qualified staff and build a reputation for high-quality education. • Updating feeding schedules is essential in childcare to support children's growth by meeting individual nutritional needs and fostering healthy eating habits, while also providing predictability, reducing fussiness, and improving overall behavior. Adjustments are necessary to account for growth spurts, varied nutrient absorption, and the need for consistent energy levels, ensuring children learn to recognize hunger and fullness cues and receive appropriate nourishment for their developmental stage. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • L. Tupper Health and Safety Training due 12/25/26, E. Stubbs Recognizing and Responding to Suspicions of Child Maltreatment and CPR/First Aid due by 11/12/25, A. Burnette CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment due by 11/22/25, C. Keels Health and Safety due by 9/16/26, Recognizing and Responding to Suspicions of Child Maltreatment and CPR/First Aid due by 12/16/25, M. Lopez CPR/First Aid and Suspicions of Child Maltreatment due by 1/3/26 and Health and Safety due by 10/3/26, L. Mangan CPR/First Aid and Recognizing and Responding to the Suspicions of Child Maltreatment due by 10/9/25, Health and Safety due by 7/9/26, M. Slade needs CPR/First Aid by 12/2/25, T. Shue CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment due by 12/8/25 and Health and Safety due by 9/8/26. • Make sure that staff complete the Administering Medication training located on the Moodle website. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0701 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: VACANT TEAM 8 Operation Type: Center Case Number: Visit Date: 4/8/2025 Number Present: 90 Completed Date: 4/8/2025 Age: From 0 To 5 Total Minutes: 119 Time In: 02:01 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Rebecca Epley, Director assisted me with the visit. I was accompanied by Kaye Adkins, Licensing Supervisor. Your program currently operates with a Notice of Compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training (if receiving subsidy) • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children napping, snack, and outdoor play. Six new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, Special Training including Health and Safety Training (if receiving subsidy) and Criminal Background Checks. A playground inspection was recorded on March 26, 2025. A fire drill was recorded March 21, 2025. A shelter in place drill for the facility was recorded February 6, 2025. The most recent fire inspection was on February 11, 2025. I observed a sanitation inspection that was last conducted on March 13, 2025, earning a Superior classification. The following violations were cited during today’s visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A provider was employed on 1/28/25 and their TB and Medical Report was dated on 2/10/25. Another provider was employed on 3/27/25 and their TB and Medical Report was dated 3/31/25. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A provider's First Aid training expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A provider's CPR training expired March 2025. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member that was employed on 12/2/24 had not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before April 22, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • All staff members involved in providing direct care to children should complete and document training in pediatric first aid and cardiopulmonary resuscitation (CPR). Courses in pediatric first aid and CPR should be taught in person by instructor-led demonstrations and practiced ensuring the technique could be performed in an emergency. Early care and education programs should follow training renewal cycles recommended by the providing organization (eg, American Heart Association [AHA]). Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: VACANT TEAM 8 Operation Type: Center Case Number: Visit Date: 4/8/2025 Number Present: 90 Completed Date: 4/8/2025 Age: From 0 To 5 Total Minutes: 119 Time In: 02:01 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Rebecca Epley, Director assisted me with the visit. I was accompanied by Kaye Adkins, Licensing Supervisor. Your program currently operates with a Notice of Compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training (if receiving subsidy) • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children napping, snack, and outdoor play. Six new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, Special Training including Health and Safety Training (if receiving subsidy) and Criminal Background Checks. A playground inspection was recorded on March 26, 2025. A fire drill was recorded March 21, 2025. A shelter in place drill for the facility was recorded February 6, 2025. The most recent fire inspection was on February 11, 2025. I observed a sanitation inspection that was last conducted on March 13, 2025, earning a Superior classification. The following violations were cited during today’s visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A provider was employed on 1/28/25 and their TB and Medical Report was dated on 2/10/25. Another provider was employed on 3/27/25 and their TB and Medical Report was dated 3/31/25. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A provider's First Aid training expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A provider's CPR training expired March 2025. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member that was employed on 12/2/24 had not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before April 22, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • All staff members involved in providing direct care to children should complete and document training in pediatric first aid and cardiopulmonary resuscitation (CPR). Courses in pediatric first aid and CPR should be taught in person by instructor-led demonstrations and practiced ensuring the technique could be performed in an emergency. Early care and education programs should follow training renewal cycles recommended by the providing organization (eg, American Heart Association [AHA]). Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 69 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 11:55 AM Time Out: 03:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. This religious sponsored program is operating with a Notice of Compliance. The last annual compliance visit was completed on 12/13/2023. The last fire inspection was completed on 12/18/2024, but the report was not completed on the Adult Care and Child Care Fire Inspection Form as required. The last sanitation inspection was completed on 6/11/2024 with a superior rating. Upon arrival, I was greeted by the interim director, Cindy Duke. She told me Rebecca Epley is the new director. Her hire date was 6/24/2024. Ms. Epley was relieving a staff member for a break. A partial assessment of the child care requirements was completed today. Children were resting. I reviewed three new staff member files. I conducted a walkthrough of the indoor and outdoor learning environment. I observed the following violations during today’s visit. Violation Number Comment Rule 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. "One existing staff member, A. Stanley, has not completed a First Aid/ CPR training." .1102(d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. "E. Johnson did not have a medical record nor TB test/screening result on file. Her employment date was 5/15/2024." .0701(d) The above violations must be corrected immediately. I must receive a compliance statement or letter by email or mail no later than 8/13/2024. Please include the following information: 1. Your facility name and ID # 2. Visit date 3. Violation item number 4. How and when the violation was corrected (Be specific) 5. Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Compliance: Child care operators are required to maintain compliance with all applicable child care requirements at all times. GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance I discussed the following items with Ms. Epley and provided technical assistance: >Fire inspection report- Child Care Rule .0304 (a) states: Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. >The new director, Ms. Epley, needs to complete an Emergency Preparedness Readiness Training within 4 months. Review child care rule 607. >Child Care Rule Section 2100 regarding religious sponsored programs: Section 2100, Rule 2110 (f) outlines the rules which religious sponsored programs are exempt from. The operator is required meet other child care requirements for centers. Child Care Rulebook including provider forms and documents can be accessed by going to the DCDEE Website, https://ncchildcare.ncdhhs.gov/. For child care Rules, go to the Provider tab and hover over it. In the drop-down box Click on Child Care Rules. Scroll down to the North Carolina Child Care Rules and Law section. Click on Chapter 9- Child Care Rules for the most current rules. Other information There were no violations regarding the following, but I discussed these items with Ms. Epley: >Optimum supervision during nap time >Nutrition Requirements >EPR training requirements >Medical Action Plan >Difference between Notice of Compliance and star rated license. Reminders: 1.Send the completed Preservice Requirement for Administrator form to me by 7/31/2024. 2.First Aid and CPR Training must be completed by 9/17/24 for P. Thompson and 9/24/2024 for R. Epley, within 90 days of employment. At the end of today’s visit, you were provided an opportunity to ask questions regarding today’s visit and interpretation and implementation of child care requirements. If you have questions or concerns, I may be reached at 336-706-2871 or Boon.Trott@dhhs.nc.gov. My mailing address is PO Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: 1023-150L Visit Date: 10/25/2023 Number Present: 87 Completed Date: 10/25/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements pertinent to a Complaint Follow Up Visit and to verify the space violation cited on 10/19/2023 was corrected. Upon arrival, I was invited in by a staff member and was greeted by the director Tressa Wend. I informed her the purpose of my visit. Ms. Wend accompanied me as I conducted a walk through of the indoor and outdoor learning environment and monitored the buildings on the premise. I completed a limited assessment of the childcare requirements today. I observed the children playing with toys and materials, playing in the outdoor learning environment, and the infants having a tummy time. I observed the “TK” children being cared for in Room 205 in Building B which is the only building approved for child care. Ms. Wend told me she has designated Room 205 as the “TK” classroom. Ms. Wend has moved the toddlers out of Room 205 and combined them with the toddlers in Room 203. Ms. Wend stated she is in the process of working toward meeting the building and fire codes for all the other buildings, Building C,D,E, F, and possibly the Library in Building A. I observed the following violation today. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Room 203, there were 17 children present. Two of the children present were one year old. The maximum group size for one year old is 12 children. GS 110-91(7);.0713(a-d) The above violation must be corrected immediately. As I’ll be on leave beginning 10/31/2023 email a compliance letter to my supervisor, Kaye Adkins, and CC me by no later than November 2, 2023 . Ms. Adkins’ email address is kaye.adkins@dhhs.nc.gov. My email address is boon.trott@dhhs.nc.gov. In the letter, include the following information: 1.Your Facility ID# and Name 2.Violation item number 3.Explain in detail what you did to correct the violation item. Falsification: If you state in your letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. Repeat violations may result in an Administrative Action. Technical Assistance provided: >The maximum number of children allowed in a group is determined by the age of the youngest child resent, even though the size of the room is large enough to accommodate more. For example, if a youngest child’s age is one, the maximum number of children is 12 in the group. If an infant child, who has not had turned 12 months of age yet is present in a group, the maximum number of children allowed is 10. >Options to bring the group size violation to compliance was discussed. >Remind your staff to refer to the Staff/Child Ratios sheet posted in each room each day. This would assist them maintain compliance with the group size based on the age of the youngest child present. It’s important that the Staff/Child Ratios sheet is updated as changes occur. Consultation provided: Compliance: Childcare operators are required to maintain compliance with all applicable childcare requirements at all times. Your compliance history score as of 9/11/2023 was 82%. GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. > All center rules apply to you except the rules you are exempt from as listed in Child Care Rule .2101 (f). Child Care Rulebook can be accessed by going to the DCDEE Website, https://ncchildcare.ncdhhs.gov/. Go to the Provider tab and hover over it. In the drop-down box Click on Child Care Rules. Scroll down to the North Carolina Child Care Rules and Law section. Click on Chapter 9- Child Care Rules for the most current rules. Reminder: It will be time for your annual compliance visit soon. I remain available to assist you upon request. I may be reached at (336) 706-2871 or boon.trott@dhhs.nc.gov/. My mailing address is PO BOX 1374, Mebane, NC 27302, After 10/31/2023, reach out to my supervisor, Kaye Adkins, at Kaye.Adkins.dhhs.nc.gov or 336-580-2527. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: 1023-150L Visit Date: 10/25/2023 Number Present: 87 Completed Date: 10/25/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements pertinent to a Complaint Follow Up Visit and to verify the space violation cited on 10/19/2023 was corrected. Upon arrival, I was invited in by a staff member and was greeted by the director Tressa Wend. I informed her the purpose of my visit. Ms. Wend accompanied me as I conducted a walk through of the indoor and outdoor learning environment and monitored the buildings on the premise. I completed a limited assessment of the childcare requirements today. I observed the children playing with toys and materials, playing in the outdoor learning environment, and the infants having a tummy time. I observed the “TK” children being cared for in Room 205 in Building B which is the only building approved for child care. Ms. Wend told me she has designated Room 205 as the “TK” classroom. Ms. Wend has moved the toddlers out of Room 205 and combined them with the toddlers in Room 203. Ms. Wend stated she is in the process of working toward meeting the building and fire codes for all the other buildings, Building C,D,E, F, and possibly the Library in Building A. I observed the following violation today. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Room 203, there were 17 children present. Two of the children present were one year old. The maximum group size for one year old is 12 children. GS 110-91(7);.0713(a-d) The above violation must be corrected immediately. As I’ll be on leave beginning 10/31/2023 email a compliance letter to my supervisor, Kaye Adkins, and CC me by no later than November 2, 2023 . Ms. Adkins’ email address is kaye.adkins@dhhs.nc.gov. My email address is boon.trott@dhhs.nc.gov. In the letter, include the following information: 1.Your Facility ID# and Name 2.Violation item number 3.Explain in detail what you did to correct the violation item. Falsification: If you state in your letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. Repeat violations may result in an Administrative Action. Technical Assistance provided: >The maximum number of children allowed in a group is determined by the age of the youngest child resent, even though the size of the room is large enough to accommodate more. For example, if a youngest child’s age is one, the maximum number of children is 12 in the group. If an infant child, who has not had turned 12 months of age yet is present in a group, the maximum number of children allowed is 10. >Options to bring the group size violation to compliance was discussed. >Remind your staff to refer to the Staff/Child Ratios sheet posted in each room each day. This would assist them maintain compliance with the group size based on the age of the youngest child present. It’s important that the Staff/Child Ratios sheet is updated as changes occur. Consultation provided: Compliance: Childcare operators are required to maintain compliance with all applicable childcare requirements at all times. Your compliance history score as of 9/11/2023 was 82%. GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. > All center rules apply to you except the rules you are exempt from as listed in Child Care Rule .2101 (f). Child Care Rulebook can be accessed by going to the DCDEE Website, https://ncchildcare.ncdhhs.gov/. Go to the Provider tab and hover over it. In the drop-down box Click on Child Care Rules. Scroll down to the North Carolina Child Care Rules and Law section. Click on Chapter 9- Child Care Rules for the most current rules. Reminder: It will be time for your annual compliance visit soon. I remain available to assist you upon request. I may be reached at (336) 706-2871 or boon.trott@dhhs.nc.gov/. My mailing address is PO BOX 1374, Mebane, NC 27302, After 10/31/2023, reach out to my supervisor, Kaye Adkins, at Kaye.Adkins.dhhs.nc.gov or 336-580-2527. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: 1023-150L Visit Date: 10/19/2023 Number Present: 76 Completed Date: 10/19/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. I informed the director, Ms. Wend, the purpose of the visit. This program currently operates with a Notice of Compliance. Kaye Adkins, my supervisor, accompanied me today. Ms. Adkins and I conducted a walkthrough of the child care facility, accompanied by Ms. Wend. The allegations are as follows: There are concerns regarding children being cared for in an unlicensed space. There are concerns regarding staff/child ratio. Ms. Adkins and I observed the children eating lunch, resting, playing in the outdoor learning environment. We also observed the “TK” children leaving Building C toward Building E, and eating lunch in the building. I observed the following violation today. Violation Number Comment Rule 209 Children used space that was not approved. A group of children were observed using Building c and E. Those buildings were not approved for child care. GS 110-91(1)&(4-5) The above violation must be corrected immediately. As I’ll be on leave beginning October 31, 2023, email a compliance letter to my supervisor, Kaye Adkins, and CC me by no later than November 2, 2023. Ms. Adkins’ email address is kaye.adkins@dhhs.nc.gov. My email address is boon.trott@dhhs.nc.gov. In the letter, include the following information: 1. Your facility ID# and Name 2. Visit date 3. Violation item number(s) 4. How and when the violation was corrected (Be specific) 5. Your signature/name and position FINDINGS Based on my observation and the information gathered, I find the allegation of violation of unlicensed space substantiated. Based on my observation and the information gathered, I find the allegation of violation of staff/child ratio unsubstantiated. I reviewed the visit with Ms. Wend and provided Ms. Wend an opportunity to ask questions regarding today’s visit and the interpretation and implementation of child care requirements. While I am on leave for a couple of months. You may reach out to my supervisor, Kaye Adkins at 336-580-2527 or kaye.adkins@dhhs.nc.gov for any questions or concerns. Please CC me, boon.trott@dhhs.nc.gov. Until then, you may reach out to me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2200 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: CUSARAH RIDDICK Operation Type: Center Case Number: 1023-108A Visit Date: 10/12/2023 Number Present: 75 Completed Date: 10/12/2023 Age: From 0 To 4 Total Minutes: 170 Time In: 08:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tressa Wend, Director, accompanied me during a walk-through of the facility .During the visit, I discussed the allegations with Ms. Wend and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On October 6, 2023,four staff members shared a classroom where there was a total of 14 children. The children's ages ranged from one to three years of age. GS 110-91(7);.0713(a-d) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 4, 2023, a staff member raised their voice and spoke harshly to a two year old child. On April 28, 2023, a staff member told a three-year-old child they needed a spanking and tapped the child's lip with their fingers. In addition, on October 6, 2023,the staff member repeatedly yelled at a one-year-old child to pick toys off the floor. When the child refused, the staff member popped the child twice with an open hand on their arm. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a one-year-old child by the forearm and forced the child down to the floor to pick up toys. .1803(a)(1) You may contact me at (Cusarah Riddick, Investigations Consultant, 919-208-0546, Cusarah.riddick@dhhs.nc.gov) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-91 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: CUSARAH RIDDICK Operation Type: Center Case Number: 1023-108A Visit Date: 10/12/2023 Number Present: 75 Completed Date: 10/12/2023 Age: From 0 To 4 Total Minutes: 170 Time In: 08:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tressa Wend, Director, accompanied me during a walk-through of the facility .During the visit, I discussed the allegations with Ms. Wend and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On October 6, 2023,four staff members shared a classroom where there was a total of 14 children. The children's ages ranged from one to three years of age. GS 110-91(7);.0713(a-d) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 4, 2023, a staff member raised their voice and spoke harshly to a two year old child. On April 28, 2023, a staff member told a three-year-old child they needed a spanking and tapped the child's lip with their fingers. In addition, on October 6, 2023,the staff member repeatedly yelled at a one-year-old child to pick toys off the floor. When the child refused, the staff member popped the child twice with an open hand on their arm. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a one-year-old child by the forearm and forced the child down to the floor to pick up toys. .1803(a)(1) You may contact me at (Cusarah Riddick, Investigations Consultant, 919-208-0546, Cusarah.riddick@dhhs.nc.gov) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: CUSARAH RIDDICK Operation Type: Center Case Number: 1023-108A Visit Date: 10/12/2023 Number Present: 75 Completed Date: 10/12/2023 Age: From 0 To 4 Total Minutes: 170 Time In: 08:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tressa Wend, Director, accompanied me during a walk-through of the facility .During the visit, I discussed the allegations with Ms. Wend and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On October 6, 2023,four staff members shared a classroom where there was a total of 14 children. The children's ages ranged from one to three years of age. GS 110-91(7);.0713(a-d) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 4, 2023, a staff member raised their voice and spoke harshly to a two year old child. On April 28, 2023, a staff member told a three-year-old child they needed a spanking and tapped the child's lip with their fingers. In addition, on October 6, 2023,the staff member repeatedly yelled at a one-year-old child to pick toys off the floor. When the child refused, the staff member popped the child twice with an open hand on their arm. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a one-year-old child by the forearm and forced the child down to the floor to pick up toys. .1803(a)(1) You may contact me at (Cusarah Riddick, Investigations Consultant, 919-208-0546, Cusarah.riddick@dhhs.nc.gov) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-90 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 68 Completed Date: 9/12/2023 Age: From 0 To 4 Total Minutes: 168 Time In: 09:32 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements pertinent to an unannounced follow up visit and to verify the space violation cited on 9/6/2023 was corrected. Upon arrival, I was invited in by a staff member and was greeted by the director Tressa Wend. I informed her the purpose of my visit. She accompanied me as I conducted a walk through of the indoor and outdoor learning environment. I completed a limited assessment of the childcare requirements today. I observed the children playing in the outdoor learning environment, playing with toys and materials indoors, and the infants sleeping and being held and bottle fed. I observed another group of children. They were the same group of four four-year children with the same caregiver observed using building C during the 9/6/2023 visit. I observed them heading to the outdoor play area located outside the fenced in playground and playing in the library (Multi-Purpose Room) in Building A. The caregiver stated she was told by the director to use the library, gym, and the cafeteria to care for the children. Ms. Wend told me they use the cafeteria (in Building E) and the gym (located in Building F). I observed a group of children returning from the gym. I observed the following violation today. Violation Number Comment Rule 209 Children used space that was not approved. . “I observed a group of four-year-old children playing in the library which was in Building A. The caregiver of the children told me she was told by the director to use the cafeteria (located in Building E), gym (located in Building F), and the library (located in Building A) to care for the children. In addition, one staff member told me a group of children were in the gym when I asked whereabouts of them. As I was leaving the facility, I observed children being cared for by a caregiver in Building C which was not an approved space for childcare. This is a repeat violation." GS 110-91(1)&(4-5) The above violation must be corrected immediately. I must receive a compliance letter or statement in writing by 9/26/2023 for the above violation. In the compliance letter, include the following: 1.Your Facility Name and ID# 2.Violation item number 3.Explain in detail what you did to correct the violation item. Technical assistance > By the end of the day, you may not provide childcare in any other building except in Building B. Presently, the only building you are approved to provide care is in Building B, which is where the only approved space is located for your childcare program under the ID# 68000414. >Falsification: If you state in your letter that corrections have been made when they have not, this will be considered falsification of information and an Administrative Action may be issued. >Repeat violations may result in an Administrative Action. >Compliance: Childcare operators are required to maintain compliance with all applicable childcare requirements at all times. Your compliance history score as of 9/11/2023 was 82%. GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. If you have any questions or concerns, I may be reached at (336) 706-2871 or boon.trott@dhhs.nc.gov/. My mailing address is PO BOX 1374, Mebane, NC 27302 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 68 Completed Date: 9/12/2023 Age: From 0 To 4 Total Minutes: 168 Time In: 09:32 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements pertinent to an unannounced follow up visit and to verify the space violation cited on 9/6/2023 was corrected. Upon arrival, I was invited in by a staff member and was greeted by the director Tressa Wend. I informed her the purpose of my visit. She accompanied me as I conducted a walk through of the indoor and outdoor learning environment. I completed a limited assessment of the childcare requirements today. I observed the children playing in the outdoor learning environment, playing with toys and materials indoors, and the infants sleeping and being held and bottle fed. I observed another group of children. They were the same group of four four-year children with the same caregiver observed using building C during the 9/6/2023 visit. I observed them heading to the outdoor play area located outside the fenced in playground and playing in the library (Multi-Purpose Room) in Building A. The caregiver stated she was told by the director to use the library, gym, and the cafeteria to care for the children. Ms. Wend told me they use the cafeteria (in Building E) and the gym (located in Building F). I observed a group of children returning from the gym. I observed the following violation today. Violation Number Comment Rule 209 Children used space that was not approved. . “I observed a group of four-year-old children playing in the library which was in Building A. The caregiver of the children told me she was told by the director to use the cafeteria (located in Building E), gym (located in Building F), and the library (located in Building A) to care for the children. In addition, one staff member told me a group of children were in the gym when I asked whereabouts of them. As I was leaving the facility, I observed children being cared for by a caregiver in Building C which was not an approved space for childcare. This is a repeat violation." GS 110-91(1)&(4-5) The above violation must be corrected immediately. I must receive a compliance letter or statement in writing by 9/26/2023 for the above violation. In the compliance letter, include the following: 1.Your Facility Name and ID# 2.Violation item number 3.Explain in detail what you did to correct the violation item. Technical assistance > By the end of the day, you may not provide childcare in any other building except in Building B. Presently, the only building you are approved to provide care is in Building B, which is where the only approved space is located for your childcare program under the ID# 68000414. >Falsification: If you state in your letter that corrections have been made when they have not, this will be considered falsification of information and an Administrative Action may be issued. >Repeat violations may result in an Administrative Action. >Compliance: Childcare operators are required to maintain compliance with all applicable childcare requirements at all times. Your compliance history score as of 9/11/2023 was 82%. GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. If you have any questions or concerns, I may be reached at (336) 706-2871 or boon.trott@dhhs.nc.gov/. My mailing address is PO BOX 1374, Mebane, NC 27302 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Mar 24, 2026 inspection noted: “Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 3/24/2026 Num…” — what has changed since then?
- 2The Oct 7, 2025 inspection noted: “Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 10/7/2025 Num…” — what has changed since then?
- 3The Apr 8, 2025 inspection noted: “Name of Operation: MASTER'S GARDEN PRESCHOOL Facility ID: 68000414 Consultant: VACANT TEAM 8 Operation Type: Center Case Number: Visit Date: 4/8/2025 Number Pre…” — what has changed since then?
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