Bright Star Academy

GS 110-91 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 10 Completed Date: 5/19/2026 Age: From 2 To 5 Total Minutes: 148 Time In: 09:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance with rated license visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shandra Torain, Admin Assistant. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Reduced Space; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on May 18, 2026, and Bright Star Academy LLC was listed as current and active. The program’s compliance history was 99% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play and playing in their outside learning environment. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Bright Wheel Curriculum. The last annual compliance visit was conducted on June 30, 2026. A sanitation inspection was completed on March 26, 2026, with Superior classification. The last fire inspection was conducted on April 21, 2026. Program records and required postings were monitored. A fire drill was conducted on April 30. 2026. A lockdown drill was documented on March 23, 2026. An outdoor inspection was documented on May 1, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation in the afternoon for school age children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I monitored one vehicle today. I observed a 2017, Ford Transit 350 XLT, Tag #VFW-2269. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due May 31, 2027, and the insurance is valid through November 15, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 2 lesson plan posted was dated for May 4-8, 2026. GS 110-91(12); .0508(a) 9999 A violation was found for which there is no item number. Two former employees have not been terminated from the facilities ABCMS portal. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before June 2, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Keeping lesson plans up to date in child care is essential to meet developmental milestones, adapt to evolving interests, and maintain a safe, organized environment. It ensures educators remain intentional, responsive, and prepared. • Updating the Automated Background Check Management System (ABCMS) in child care is critical to comply with federal law, ensure child safety through accurate, up-to-date background checks, and streamline staff onboarding. It enables efficient tracking of employee qualification status (valid for five years), manages rosters, and automates results from the NC SBI. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • We also discussed QRIS requirements for Pathway 2. The administrative team has determined that Pathway 2 is the most appropriate option for the center. Within the next 30 days, please notify me when: • Your Continuous Quality Improvement (CQI) plans have been initiated • Family and community engagement practices have been selected and implemented Additionally, please email a list of all staff, including their positions and dates of birth. The following topics were discussed: • Enhanced ratios, which the center is currently meeting • Family and community engagement, including a review of available options • Development of a facility-wide CQI plan • Development of individual staff CQI plans • Continued use of the Bright Wheel Curriculum for 4-year-old classrooms • We also discussed staff education and possibly completing a Competency Evaluation for B. Jones. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 10 Completed Date: 5/19/2026 Age: From 2 To 5 Total Minutes: 148 Time In: 09:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance with rated license visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shandra Torain, Admin Assistant. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Reduced Space; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on May 18, 2026, and Bright Star Academy LLC was listed as current and active. The program’s compliance history was 99% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play and playing in their outside learning environment. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Bright Wheel Curriculum. The last annual compliance visit was conducted on June 30, 2026. A sanitation inspection was completed on March 26, 2026, with Superior classification. The last fire inspection was conducted on April 21, 2026. Program records and required postings were monitored. A fire drill was conducted on April 30. 2026. A lockdown drill was documented on March 23, 2026. An outdoor inspection was documented on May 1, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation in the afternoon for school age children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I monitored one vehicle today. I observed a 2017, Ford Transit 350 XLT, Tag #VFW-2269. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due May 31, 2027, and the insurance is valid through November 15, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 2 lesson plan posted was dated for May 4-8, 2026. GS 110-91(12); .0508(a) 9999 A violation was found for which there is no item number. Two former employees have not been terminated from the facilities ABCMS portal. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before June 2, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Keeping lesson plans up to date in child care is essential to meet developmental milestones, adapt to evolving interests, and maintain a safe, organized environment. It ensures educators remain intentional, responsive, and prepared. • Updating the Automated Background Check Management System (ABCMS) in child care is critical to comply with federal law, ensure child safety through accurate, up-to-date background checks, and streamline staff onboarding. It enables efficient tracking of employee qualification status (valid for five years), manages rosters, and automates results from the NC SBI. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • We also discussed QRIS requirements for Pathway 2. The administrative team has determined that Pathway 2 is the most appropriate option for the center. Within the next 30 days, please notify me when: • Your Continuous Quality Improvement (CQI) plans have been initiated • Family and community engagement practices have been selected and implemented Additionally, please email a list of all staff, including their positions and dates of birth. The following topics were discussed: • Enhanced ratios, which the center is currently meeting • Family and community engagement, including a review of available options • Development of a facility-wide CQI plan • Development of individual staff CQI plans • Continued use of the Bright Wheel Curriculum for 4-year-old classrooms • We also discussed staff education and possibly completing a Competency Evaluation for B. Jones. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 6/30/2025 Number Present: 14 Completed Date: 6/30/2025 Age: From 2 To 7 Total Minutes: 145 Time In: 11:15 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shandra Torain and Jasmine Ross, Administrators. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on June 27, 2025, and Bright Star Academy LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in free play, lunch, and napping for the younger children/field trip preparation for campers. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on July 10, 2024. A sanitation inspection was completed January 16, 2025, with a Superior classification. The last fire inspection was conducted April 24, 2025. Program records and required postings were monitored. A fire drill was conducted on June 24, 2025. A lockdown drill was documented on March 6, 2025. An outdoor inspection was documented on May 19, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked storage. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation during the school year and summer. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2017, Ford, Transit 350, Tag#VFW2269. This vehicle was clean, in good repair, had working seat belts, adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due May 31, 2026 and the insurance is valid through November 15, 2025. The following violations were cited during today’s visit: Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In Space #1 there was a clear fast food cup with iced coffee inside. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 14, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. With the warmer weather approaching, review the following information. 1.Safety Check & Maintenance Inspect equipment: Check for loose bolts, rust, splinters, or cracks on play structures, swings, and slides. Surface check: Ensure mulch, rubber mats, or sand are evenly spread and thick enough to cushion falls. Fence & gate: Inspect for damage or sharp edges and make sure gates latch securely. Pest control: Check for bees/wasp nests, ant hills, or signs of other pests. 2. Sun Protection Shade structures: Install or check canopies, sails, or umbrellas over play areas and seating. Natural shade: Trim trees for safety but keep them healthy to provide extra sun coverage. Sunscreen policy: Have a plan for applying sunscreen (with parent permission) and ensure staff follows it. 3. Hydration Station Water access: Ensure water is available with disposable cups. Encourage water breaks: Schedule regular hydration times during play. 4. Outdoor Activities & Toys Summer-appropriate toys: Add water tables, sand toys, sports equipment, or ride-ons. Rotate toys: Keep the environment fresh and engaging by rotating outdoor toys. Nature-based play: Include items like gardening tools, pots, or sensory bins with natural materials. 5. Cleanliness Sanitize outdoor toys regularly, especially anything children put in their mouths. Tidy up landscaping: Remove any debris, broken branches, or trash. 6. Safety from Heat Playtime schedule: Shift outdoor play to cooler times (morning or late afternoon). Cooling activities: Plan for cooling breaks with misting bottles, or popsicle breaks. Watch for signs of heat exhaustion in children and staff (lethargy, excessive sweating, etc.). 7. Communication Notify parents about changes in outdoor routines, sunscreen application, and clothing suggestions (hats, water shoes, etc.). Staff training: Review summer safety protocols with your teachers. •Reminder to complete an Emergency Drill and Playground Inspection by today June 30, 2025. •J. Ross needs an Annual Staff Evaluation completed by the end of July. • Remember to update your EPR plan and review with your staff any changes. At the completion of the visit, this visit summary was reviewed with and provided to you via email due to issues with my Mifi. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 13 Completed Date: 7/10/2024 Age: From 1 To 5 Total Minutes: 200 Time In: 09:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance Visit. I was greeted by the owner Shandra Torain. She recently hired an administrator, Jasmine Ross. She was not in today. Ms. Torain assumed the responsibility of an assistant administrator since then. This program is operating with a four-star rated license, meeting reduced ratios. There was a volunteer working in the kitchen today. The operator completed the last fire inspection on 4/29/2024 and the last sanitation inspection on 1/9/2024 with superior rating. I completed a walkthrough of the indoor and outdoor of the facility. I observed the children finishing breakfast, toileting, playing in the outdoor learning environment, coming inside and washing hands, playing with the toys and materials accessible to them, and eating lunch. I observed the following violations today. I reviewed the items with Ms. Torain and provided technical assistance. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. The first aid kit in the preschool classroom contained alcohol wipes and ointments for burn. There were no written authorization from parents to administer the medications. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The new administrator, J.R., did not have a medical report on file. Her hire date was 6/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The new administrator, J.R., did not have a TB test or screen result on file. Her hire date was 6/10/2024. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The new administrator has not completed 6 clock hours of the orientation, the first part of the orientation. The hire date was 6/10/2024. .1101(a)(b) Any violations must be corrected immediately. I must receive a compliance statement/ letter (for the item pending correction) by email or mail by 7/24/2024. Include in the letter the following information: 1. Your facility name and ID# 2. Visit date 3. Violation item number 4. How and when the violation was corrected (Be specific) 5. Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Ms. Torain is in the process of having the Asbestos test completed. Lead in water was tested and found to be safe on 9/25 2023. Technical Assistance I discussed the following items with Ms. Torain and provided technical assistance. >First Aid kit: Ointments and alcohol wipes are considered medication which require parental authorization. This is child care rule #.0803. >The new administrator should complete an orientation based on this center’s policies and child care requirements. This is child care rule #.1101. >Health and Safety Training: After the initial training, Health and Safety Training is to be updated every 5 years, and the training hours count toward the required annual on-going training hours. This is child care rule #1102. >Rated license assessment: This program is in Cohort 2. The preparation year is July, 2024 to June 2025. Reassessment of the rated license begins July 2025. If applicable, submit any new educational information or changes in WORKS in a timely manner. When hiring, try to maintain the same education level or higher for the staff member you are replacing. >Visit NCRLAP.org to access the Environment Rating Scale (ERS) training videos, frequently asked questions, additional notes, and more. For technical assistance pertaining to the ERS assessment, reach out to the Partnership or CCSA for technical assistance. Reminder: >The new administrator’s record needs to be specific to this center and completed within the time frame noted on the File Checklist for staff. >The entire orientation for the new administrator should be completed within 6 weeks of hire date, 6/10/2024. I provided Ms. Torain an opportunity to ask questions regarding today’s visit and the interpretation and implementation of child care requirements applicable to the facility. If you have any questions or concerns, you may reach out to me at 336-706-2871 or email me at boon.trott@dhhs.nc.gov. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 13 Completed Date: 7/10/2024 Age: From 1 To 5 Total Minutes: 200 Time In: 09:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance Visit. I was greeted by the owner Shandra Torain. She recently hired an administrator, Jasmine Ross. She was not in today. Ms. Torain assumed the responsibility of an assistant administrator since then. This program is operating with a four-star rated license, meeting reduced ratios. There was a volunteer working in the kitchen today. The operator completed the last fire inspection on 4/29/2024 and the last sanitation inspection on 1/9/2024 with superior rating. I completed a walkthrough of the indoor and outdoor of the facility. I observed the children finishing breakfast, toileting, playing in the outdoor learning environment, coming inside and washing hands, playing with the toys and materials accessible to them, and eating lunch. I observed the following violations today. I reviewed the items with Ms. Torain and provided technical assistance. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. The first aid kit in the preschool classroom contained alcohol wipes and ointments for burn. There were no written authorization from parents to administer the medications. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The new administrator, J.R., did not have a medical report on file. Her hire date was 6/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The new administrator, J.R., did not have a TB test or screen result on file. Her hire date was 6/10/2024. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The new administrator has not completed 6 clock hours of the orientation, the first part of the orientation. The hire date was 6/10/2024. .1101(a)(b) Any violations must be corrected immediately. I must receive a compliance statement/ letter (for the item pending correction) by email or mail by 7/24/2024. Include in the letter the following information: 1. Your facility name and ID# 2. Visit date 3. Violation item number 4. How and when the violation was corrected (Be specific) 5. Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Ms. Torain is in the process of having the Asbestos test completed. Lead in water was tested and found to be safe on 9/25 2023. Technical Assistance I discussed the following items with Ms. Torain and provided technical assistance. >First Aid kit: Ointments and alcohol wipes are considered medication which require parental authorization. This is child care rule #.0803. >The new administrator should complete an orientation based on this center’s policies and child care requirements. This is child care rule #.1101. >Health and Safety Training: After the initial training, Health and Safety Training is to be updated every 5 years, and the training hours count toward the required annual on-going training hours. This is child care rule #1102. >Rated license assessment: This program is in Cohort 2. The preparation year is July, 2024 to June 2025. Reassessment of the rated license begins July 2025. If applicable, submit any new educational information or changes in WORKS in a timely manner. When hiring, try to maintain the same education level or higher for the staff member you are replacing. >Visit NCRLAP.org to access the Environment Rating Scale (ERS) training videos, frequently asked questions, additional notes, and more. For technical assistance pertaining to the ERS assessment, reach out to the Partnership or CCSA for technical assistance. Reminder: >The new administrator’s record needs to be specific to this center and completed within the time frame noted on the File Checklist for staff. >The entire orientation for the new administrator should be completed within 6 weeks of hire date, 6/10/2024. I provided Ms. Torain an opportunity to ask questions regarding today’s visit and the interpretation and implementation of child care requirements applicable to the facility. If you have any questions or concerns, you may reach out to me at 336-706-2871 or email me at boon.trott@dhhs.nc.gov. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: 0524-376L Visit Date: 6/4/2024 Number Present: 0 Completed Date: 6/4/2024 Age: From 0 To 0 Total Minutes: 170 Time In: 10:50 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. This program currently operates with a 4-star rated license. Upon arrival, I informed the owner/director, Cassandra Torain, the purpose of my visit. When I arrived, one group of children were in the playground and the other in the classroom. A short time later, both groups of children were observed in the playground. Ms. Torain left toward the end of the visit for a personal appointment. The allegation is as follows: There are concerns regarding discipline. I observed the following violation today. I discussed the violation item with Ms. Torain and provided technical assistance. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. "While in the playground, 2 one-year old children were grouped with 7 children who were between the ages of three to five in the same playground. There were two playgrounds available." 10A NCAC 09 .0713(a)(6) The above violation must be corrected immediately. I must receive a compliance statement/ letter by email or mail by 6/18/2024. In the letter, include the following information: 1. Your facility ID# and Name 2. Visit date 3. Violation item number(s) 4. How and when the violation was corrected (Be specific) 5. Your signature/name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Findings I interviewed three staff members and the administrator. Staff member 1 stated she did not and does not discipline children for anything related to potty or potty training. She has not seen or heard of any other staff member discipline a child due to potty related activities. She added she did/does not withhold any food from any child as a form of discipline. Staff members 2 and 3 also stated they did/do not discipline children or, seen or heard of any staff members having disciplined or withheld food from a child as a form of punishment. The administrator stated they do not discipline a child for any type of potty related accidents or behavior incidents and that withholding food as a punishment is prohibited as a policy. The center’s discipline policy I reviewed confirmed her statement. Two staff members told me that one day in April or May, one teacher put a treat, a cookie, to take home in each child’s basket in the cubby during nap time. One child saw the cookie when he got up and wanted to eat it instead of the snack provided. The classroom staff member told the child the cookie was a treat to take home and that he had to eat the snack instead. I viewed the video recording of the toddler classroom for the day the alleged incident occurred, concentrating on the typical potty or diaper changing time. There was one camera in each classroom. The angle of the camera allowed me to view the toddler-room well except toward the back of the room. There was no camera in the bathroom. I did not observe any form of discipline including during the potty/diaper changing times on the video recording. Based on my observations and the information gathered, I find the allegation unconfirmed. Technical Assistance Grouping of children younger than 2 years of age: Child Care Rule .0713 (6) which states “children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age;”. You may access the rulebook on the DCDEE website, https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information. If you have any questions or concerns, you may reach me at 336-706-2871 or email me at boon.trott@dhhs.nc.gov. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 14 Completed Date: 4/18/2024 Age: From 1 To 5 Total Minutes: 85 Time In: 09:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. This childcare center is operating with a four-star license meeting enhanced ratios and space. Upon arrival, I was invited in by the owner/director, Shonda Torain. She was working in space 2. The lead teacher of the room was out on a leave. I informed Ms. Torain of the purpose of my visit. The last fire inspection was completed on 5/15/2023 and the sanitation inspection was last completed on 1/9/2024. Lead in Water testing is in progress. I conducted a walkthrough of the indoor and outdoor learning environment. I conducted a partial assessment of the childcare requirements today. There were no new staff members. I observed the children having a group time, being diapered, and a new child being comforted and guided to help adjust to the new child care environment. I observed the following violation during today’s visit and provided technical assistance on the items. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. "In space 2, there was an inhaler and a prescription ointment with expired authorization." 10A NCAC 09 .0803(1)(a & b) The above violation must be corrected immediately. I must receive a compliance statement/ letter by email or mail by 5/1/2024. Include the following information in the letter. 1.Facility name and ID# 2.Visit date 3.Violation item number 4.Explain how and when each violation was corrected 5.Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Technical Assistance > Storage of the medication administration authorization form completed by the parents was discussed. Make them easy to access for frequent review and avoid letting the authorization expire. Per child care rule, prescription and over the counter medications that are not topical are good for 6 months. Please refer to Child Care Rule . 0803 (1) (a)&(b). > You are due for a fire inspection in May. Fire inspection report- Child Care Rule .0304 (a) states: Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Reminder Email the fire and sanitation inspection report to me in 7 days of the receipt. I was not able to connect to the internet during today’s visit. I may be reached at 336-706-2871 or Boon.Trott@dhhs.nc.gov if you have questions or concerns. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 7/18/2023 Number Present: 13 Completed Date: 7/18/2023 Age: From 2 To 4 Total Minutes: 175 Time In: 09:00 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance Visit. I was greeted by a staff member who told me the owner/administrator, Shandra Torain, was on her way in. She arrived a short time later. This program is operating with a four star rated license, meeting reduced ratios and enhanced space. The operator completed the last fire inspection on 10/4/2022 and the last sanitation inspection on 1/10/2023. I completed a walkthrough of the indoor and outdoor of the facility. Ms. Torain accompanied me. I observed the children arriving, eating breakfast, having a group time, working on writing skills, and playing with playdough, and playing in the outdoor play area. I observed the following violations today. I reviewed the items with Ms. Torain and provided technical assistance: Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. In space 2, there was a prescription ointment without a valid authorization form. The permission form to administer medication had expired. 10A NCAC 09 .0803(1)(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There was a bottle containing foam rubber shapes in an activity center accessible to children in space 2. Two year old children were present. This was corrected during the visit. .0604(q) Any cited violations must be corrected immediately. I must receive a compliance statement/ letter (for the item pending correction) by email or mail by 8/1/2023. Include in the letter the following information: 1. Your facility name and ID# 2. Visit date 3. Violation item number 4. How and when the violation was corrected (Be specific) 5. Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Falsification: If the compliance letter/statement states that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be issued. Compliance: Child care providers are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain compliance history score of at least 75% for the past 18 months or during the length of time the facility operated, whichever is less. Failure to do so may result in an issuance of provisional license or other administrative action. Technical Assistance I discussed the following items with Ms. Torain and provided technical assistance: >Fence and spacing between the pole and under the fence. >Installing stationary equipment and protective surfacing. Child care rule .0605. >Authorization valid date to administer medications. Child care rule .0803 (6)(7). >If you are using Zono sanitizing solution it is okay to use on surfaces but should not be used on food and mouthed toys. >Rated license assessment process was discussed. If applicable, submit any new education information or changes in WORKS in a timely manner. When hiring, try to maintain the same education level or higher for the staff member you are replacing. >Health and Safety Training must be renewed every 5 years. You may access the training on the Division’s website, https://www.dcdee.moodle.nc.gov/. >Health and Safety Training hours count toward the required on- going training hours. >The NC Early Childhood Equivalency Exam: A new pathway option comparable to a NC Early Childhood Credential that can be taken on Moodle. Applicants who achieve a score of 80% or higher on the Exam earn the new NC Early Childhood Equivalency Certificate. If you have any questions about the NC Early Childhood Equivalency Exam, please contact DCDEE.Equivalency.Exam@dhhs.nc.gov. > Visit NCRLAP.org to access the Environment Rating Scale (ERS) training videos, frequently asked questions, additional notes, and more. For technical assistance pertaining to the ERS assessment, reach out to the Partnership or CCSA for technical assistance. > It is the child care operator’s responsibility to be familiar and up to date on the most current child are rules. Child Care Rulebook as well as the Provider Forms and Documents can be accessed by going to the DCDEE Website, https://ncchildcare.ncdhhs.gov/. For child care Rules, go to the Provider tab and hover over it. In the drop-down box Click on Child Care Rules. Scroll down to North Carolina Child Care Rules and Law section. Click on Chapter 9- Child Care Rules. > If you have questions about the background check process, please call (919) 814-6401 or email DHHS.CBC.Unit@dhhs.nc.gov. I provided Ms. Torain an opportunity to ask questions regarding today’s visit and the interpretation and implementation of child care requirements applicable to the facility. If you have any questions or concerns, you may reach me at 336-706-2871 or email me at boon.trott@dhhs.nc.gov. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT STAR ACADEMY Facility ID: 68000556 Consultant: BOON TROTT Operation Type: Center Case Number: Visit Date: 7/18/2023 Number Present: 13 Completed Date: 7/18/2023 Age: From 2 To 4 Total Minutes: 175 Time In: 09:00 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance Visit. I was greeted by a staff member who told me the owner/administrator, Shandra Torain, was on her way in. She arrived a short time later. This program is operating with a four star rated license, meeting reduced ratios and enhanced space. The operator completed the last fire inspection on 10/4/2022 and the last sanitation inspection on 1/10/2023. I completed a walkthrough of the indoor and outdoor of the facility. Ms. Torain accompanied me. I observed the children arriving, eating breakfast, having a group time, working on writing skills, and playing with playdough, and playing in the outdoor play area. I observed the following violations today. I reviewed the items with Ms. Torain and provided technical assistance: Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. In space 2, there was a prescription ointment without a valid authorization form. The permission form to administer medication had expired. 10A NCAC 09 .0803(1)(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There was a bottle containing foam rubber shapes in an activity center accessible to children in space 2. Two year old children were present. This was corrected during the visit. .0604(q) Any cited violations must be corrected immediately. I must receive a compliance statement/ letter (for the item pending correction) by email or mail by 8/1/2023. Include in the letter the following information: 1. Your facility name and ID# 2. Visit date 3. Violation item number 4. How and when the violation was corrected (Be specific) 5. Your name and position My email address is boon.trott@dhhs.nc.gov, and the mailing address is PO Box 1374, Mebane, NC 27302. Falsification: If the compliance letter/statement states that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be issued. Compliance: Child care providers are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain compliance history score of at least 75% for the past 18 months or during the length of time the facility operated, whichever is less. Failure to do so may result in an issuance of provisional license or other administrative action. Technical Assistance I discussed the following items with Ms. Torain and provided technical assistance: >Fence and spacing between the pole and under the fence. >Installing stationary equipment and protective surfacing. Child care rule .0605. >Authorization valid date to administer medications. Child care rule .0803 (6)(7). >If you are using Zono sanitizing solution it is okay to use on surfaces but should not be used on food and mouthed toys. >Rated license assessment process was discussed. If applicable, submit any new education information or changes in WORKS in a timely manner. When hiring, try to maintain the same education level or higher for the staff member you are replacing. >Health and Safety Training must be renewed every 5 years. You may access the training on the Division’s website, https://www.dcdee.moodle.nc.gov/. >Health and Safety Training hours count toward the required on- going training hours. >The NC Early Childhood Equivalency Exam: A new pathway option comparable to a NC Early Childhood Credential that can be taken on Moodle. Applicants who achieve a score of 80% or higher on the Exam earn the new NC Early Childhood Equivalency Certificate. If you have any questions about the NC Early Childhood Equivalency Exam, please contact DCDEE.Equivalency.Exam@dhhs.nc.gov. > Visit NCRLAP.org to access the Environment Rating Scale (ERS) training videos, frequently asked questions, additional notes, and more. For technical assistance pertaining to the ERS assessment, reach out to the Partnership or CCSA for technical assistance. > It is the child care operator’s responsibility to be familiar and up to date on the most current child are rules. Child Care Rulebook as well as the Provider Forms and Documents can be accessed by going to the DCDEE Website, https://ncchildcare.ncdhhs.gov/. For child care Rules, go to the Provider tab and hover over it. In the drop-down box Click on Child Care Rules. Scroll down to North Carolina Child Care Rules and Law section. Click on Chapter 9- Child Care Rules. > If you have questions about the background check process, please call (919) 814-6401 or email DHHS.CBC.Unit@dhhs.nc.gov. I provided Ms. Torain an opportunity to ask questions regarding today’s visit and the interpretation and implementation of child care requirements applicable to the facility. If you have any questions or concerns, you may reach me at 336-706-2871 or email me at boon.trott@dhhs.nc.gov. My mailing address is P.O. Box 1374, Mebane, NC 27302. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times