THE Sunshine House #125

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 7/7/2026 Number Present: 66 Completed Date: 7/7/2026 Age: From 0 To 11 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 5/6/2019. This facility has a 97% compliance score as of 6/22/26. The last annual compliance visit was on 8/1/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 6/25/26 and resulted in a Superior rating with zero (0) demerits. The facility tested negative for lead in water 4/14/24 and is exempt for lead in paint and asbestos. Upon my arrival, I was greeted by Shannon Owens, Director. I informed Ms. Owens of the purpose of today’s visit. Ms. Owens and Rebecca Lemons, Assistant Director, gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 6/22/26. The last emergency drill(lockdown) was conducted on 4/10/26. The last playground inspection was 6/1/26. The last fire inspection was 11/20/25. Sixty-six (66) children were present during today’s visit. I observed the indoor and outdoor spaces. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being changed, toddlers playing outside, twos blowing bubbles, and preschoolers engaged in centers. All teachers appeared engaged with the children and interacted in a pleasant manner. All medication and hazardous items were out of the children's reach. One tube of Aquaphor was expired and one medication permission slip did not list the dates of permission. The bus and transportation paperwork was reviewed. Staff and children’s files were monitored during today’s visit. Eight (8) children files were reviewed. The staff and training worksheets were reviewed during today’s visit. Three new staff files were reviewed as well as two previously employed staff. Your signature on these forms will serve as verification of the information provided is accurate and complete. There were two violations cited during today’s visit. Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. A jar of aquaphor was expired. It was removed from the classroom. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. The medication form for a tube of sunscreen and a tube of bug spray did not include the dates the medication could be applied. 10A NCAC 09 .0803(4)(6-9) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 7/21/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff Training: EQUiPD The EQUiPD website has many webinar trainings that can be completed online for no cost and have been approved by NCDCDEE. The newly hired staff will need trainings as appropriate. BSAC within 3 months for group leaders and health and safety training within one year of hire date. There are a number of staff who will need to redo their 5 year health and safety trainings during 2027. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov QRIS Rated License Your current license is a Four-Star License issued 5/06/19 On this license you received 6 points for program standards, 4 points for education and 1 point for the Quality point (Staff benefits and infrastructure of parent involvement.). Restrictions on this license include: First shift (daytime care) only, enhanced ratio and enhanced space. The QRIS Rated License application can be found on the NCDCDEE website under provider documents and forms. Application • The application needs to be submitted. Ms. Owens stated that Sunshine House will be making the decision for when the application is submitted and what Pathway is selected. • We discussed that if the facility applies for Pathway #1, a three month self-study will need to be completed. • If the facility chooses to apply using Pathway #2 the facility uses Creative Curriculum and TS Gold. Family and Community Engagement Standards • I explained to Ms. Owens that this form needs to be completed based on what opportunities are available to families. For a four star, one item in each category needs to be selected. For a five-star, one item in each category plus one additional. Facility CQI plan • The facility will complete an Facility CQI plan based on the center’s overall goal. • Ms. Owens and I discussed having staff complete the Individual CQI plans when they complete their PDP plans for the 2026-27 year. These can be maintained in the individual staff files. Staff Education • I showed MS. Owens the Staff Information and Education worksheet which can be accessed by a link on the application. I showed her the two tabs—Lead Teacher and Others. • I reminded Ms. Owens that the facility would not be able to receive a higher number of stars than what they receive in Education. It is very important to get all staff transcripts/credentials into WORKS. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Mary McMillan, Licensing Supervisor, at mary.mcmillan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 7/7/2026 Number Present: 66 Completed Date: 7/7/2026 Age: From 0 To 11 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 5/6/2019. This facility has a 97% compliance score as of 6/22/26. The last annual compliance visit was on 8/1/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 6/25/26 and resulted in a Superior rating with zero (0) demerits. The facility tested negative for lead in water 4/14/24 and is exempt for lead in paint and asbestos. Upon my arrival, I was greeted by Shannon Owens, Director. I informed Ms. Owens of the purpose of today’s visit. Ms. Owens and Rebecca Lemons, Assistant Director, gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 6/22/26. The last emergency drill(lockdown) was conducted on 4/10/26. The last playground inspection was 6/1/26. The last fire inspection was 11/20/25. Sixty-six (66) children were present during today’s visit. I observed the indoor and outdoor spaces. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being changed, toddlers playing outside, twos blowing bubbles, and preschoolers engaged in centers. All teachers appeared engaged with the children and interacted in a pleasant manner. All medication and hazardous items were out of the children's reach. One tube of Aquaphor was expired and one medication permission slip did not list the dates of permission. The bus and transportation paperwork was reviewed. Staff and children’s files were monitored during today’s visit. Eight (8) children files were reviewed. The staff and training worksheets were reviewed during today’s visit. Three new staff files were reviewed as well as two previously employed staff. Your signature on these forms will serve as verification of the information provided is accurate and complete. There were two violations cited during today’s visit. Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. A jar of aquaphor was expired. It was removed from the classroom. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. The medication form for a tube of sunscreen and a tube of bug spray did not include the dates the medication could be applied. 10A NCAC 09 .0803(4)(6-9) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 7/21/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff Training: EQUiPD The EQUiPD website has many webinar trainings that can be completed online for no cost and have been approved by NCDCDEE. The newly hired staff will need trainings as appropriate. BSAC within 3 months for group leaders and health and safety training within one year of hire date. There are a number of staff who will need to redo their 5 year health and safety trainings during 2027. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov QRIS Rated License Your current license is a Four-Star License issued 5/06/19 On this license you received 6 points for program standards, 4 points for education and 1 point for the Quality point (Staff benefits and infrastructure of parent involvement.). Restrictions on this license include: First shift (daytime care) only, enhanced ratio and enhanced space. The QRIS Rated License application can be found on the NCDCDEE website under provider documents and forms. Application • The application needs to be submitted. Ms. Owens stated that Sunshine House will be making the decision for when the application is submitted and what Pathway is selected. • We discussed that if the facility applies for Pathway #1, a three month self-study will need to be completed. • If the facility chooses to apply using Pathway #2 the facility uses Creative Curriculum and TS Gold. Family and Community Engagement Standards • I explained to Ms. Owens that this form needs to be completed based on what opportunities are available to families. For a four star, one item in each category needs to be selected. For a five-star, one item in each category plus one additional. Facility CQI plan • The facility will complete an Facility CQI plan based on the center’s overall goal. • Ms. Owens and I discussed having staff complete the Individual CQI plans when they complete their PDP plans for the 2026-27 year. These can be maintained in the individual staff files. Staff Education • I showed MS. Owens the Staff Information and Education worksheet which can be accessed by a link on the application. I showed her the two tabs—Lead Teacher and Others. • I reminded Ms. Owens that the facility would not be able to receive a higher number of stars than what they receive in Education. It is very important to get all staff transcripts/credentials into WORKS. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Mary McMillan, Licensing Supervisor, at mary.mcmillan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: RHONDA GRADY Operation Type: Center Case Number: 1024-126A Visit Date: 10/22/2024 Number Present: 56 Completed Date: 10/22/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up and monitor compliance with child care requirements confirmed as violations on October 15, 2024. I conducted a walk-through of the facility unaccompanied. During the visit, I spoke with Madeline Coulter, the assistant director and additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff failed to interact and handle a group of two-year-old children in a nurturing and appropriate manner. G.S. 110-91(10) All violations documented above must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, no later than October 29, 2024, describing how and when the violation was corrected and how compliance will be maintained in the future. The letter of compliance should be emailed to me at rhonda.m.grady@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: RHONDA GRADY Operation Type: Center Case Number: 1024-126A Visit Date: 10/15/2024 Number Present: 61 Completed Date: 10/15/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Madeline Coulter, the assistant director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Coulter and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A staff member was left alone on the playground caring for eighteen, two-year-old children. GS 110-91(7);.0713(a-d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The facility failed to complete an incident report when made aware of an incident that resulted in a two-year-old child's injury The facility also failed to complete the incident reporting log when a child injury occurred. .0802 (e) Violations must be corrected immediately. Within one week, no later than October 22, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me via email at rhonda.m.grady@dhhs.nc.gov. You may contact me, Rhonda Grady, Investigations Consultant by email or phone at (336) 266-0520 or Elizabeth Nichols, Investigations Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: WYTINA BLACKMON Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 67 Completed Date: 8/13/2024 Age: From 0 To 11 Total Minutes: 420 Time In: 09:15 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a Four Star license issued on May 6,2019. Ericka Bailey, a childcare consultant accompanied during today’s visit. Upon our arrival to the facility, we were greeted by Ms. S. Owens the director. We introduced ourselves and informed her the purpose of today’s visit. Ms. Owens gave us the necessary paperwork and assisted us during today’s visit . All indoor spaces used use by the children was observed today. I was unable to monitor the outdoer play area due to the weather. All required items were posted. All medication and hazardous items were out of the children's reach. Sixty-seven (67) children were present during today’s visit. We observed the children, being fed and diapered, playing with playdough, fixing puzzles, building with blocks, washing their hands in preparation for lunch, eating, lunch, napping waking up from naptime and departing. A sanitation inspection was conducted on June 11, 2024. This facility received a superior rating with six (6) demerits. A fire inspection was conducted on February 26, 2024. The original will be mailed to Raleigh with this documentation. Staff and children files were monitored during today’s visit. The staff and training worksheets were updated during today’s visit. Your signature on these forms serves as verification the information provided is accurate and complete. I monitored one (1) school bus this facility uses to transport the children from school and field trips. The insurance policy was current for the vehicle. The vehicle met the transportation requirements and was in compliance. I checked the NC Department of the Secretary of State for your corporation status. Your corporation status is active and current on August 13,2024 Five (5) violations were cited during today’s visit. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. There was not a third activity in the book and art area in the two year old classroom .0510(d)(1) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Three were broken baskets with sharp edges in three classrooms. .0601(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover medicines were not returned to two parent authorization had expired. .0803(12) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. There were foam toys in a two year olds classroom. .0604(q) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Seven children did not have their photograph on their emergency contact from. 10A NCAC 09 .1003(d) The above violations must be corrected immediately, and a letter must be emailed to me with your signature no later than August 27,2024 stating how each item was corrected. My email address is at wytina.blackmon@dhhs.nc.gov If I do not receive your letter by August 27,2024 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Consultation: I discussed with Ms. Owens the staff members need in-service training hours. It-SIDS, health safety trainings, CPR and First Aid Trainings by specific dates. Please refer to the staff/training worksheet. There are several children’s Emergency medications, topical creams, and permissions to admission form and medical action plans and expirations of medications are due soon. Please have each teacher to check their forms. Rated License Assessment: I discussed with Ms. Owens the Rated license assessment process the hold harmless has been extended until the new QRIS is implemented. This means that you are not required to go any further with a rated license assessment unless you want to proceed. Ms. Owens informed me that she would like to increase in stars and have the environmental rating scales conducted. I explained to Ms. Owens that the Cohorts no longer exist therefore there are no more prep assessments. This facility can request an assessment at any time. Education Standards: Today we discussed the education of the current staff. Ms. Owens asked what would this facility need to do to maintain the Four star license without having the environment rating scales. I informed Ms. Owens that this facility will have to earn seven points in education. This means the administrator will need to be a Level 3 administrator, 75% of the lead teachers would need have an Associate’s degree or higher and 50% of teacher would need to have credentials and 6 semester hours or higher. This will allow your facility to earn seven points. I informed Ms. Owens can send me a list of the staff and I can check their education in our workforce database. This will be a guide to where to start with education of staff then this will determine what you will need to score on the rated license assessments. WORKS: Please ensure that all new staff member’s education information is current in the W.O.R.K.S. database. Each staff member must register in the WORKS system as soon as they are hired at this location. You may also want to consider having staff members complete the Early Educator Certification process to assist in getting higher education evaluations completed if their degree is not in early childhood education. Early Educator information is available at www.ncicdp.org. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE #125 Facility ID: 41001326 Consultant: SHERRY PROCTOR Operation Type: Center Case Number: Visit Date: 8/24/2023 Number Present: 60 Completed Date: 8/24/2023 Age: From 0 To 8 Total Minutes: 225 Time In: 10:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. I was greeted by Ms. Shannon Owens, the center director. This center currently operates with a Four-Star license, effective May 6, 2019. An approved fire inspection was conducted on May 10, 2023, and I received a copy. The latest sanitation inspection was conducted on July 6, 2023, with a Superior score. The compliance history is 100% as of August 23, 2023. A full assessment of applicable child care requirements was conducted, I used the Annual Monitoring Checklist during today’s visit. Ms. Owens accompanied me on a walk-through of the center and the playgrounds. I observed the children and gathered attendance. Children were participating in group activities, playing outdoors, preparing for lunch, eating lunch, and resting. The classrooms are supplied with activities and toys for the children. We also checked the bus; the tags, insurance, inspection and insurance is current. There is a first aid kit and a fire extinguisher on the bus. The playground has plenty of shade, also there is room for vigorous play. There is plenty of mulch under climbing equipment. The playground with the natural area has some benches, gardening boxes and rail fences that needs to be removed. They are splintering and two of the gardening boxes are warped. These are safety concerns. Ms Owens told me the rocks are scheduled to be removed and new equipment installed. This improvement will provide the children with more room for running without the rocks. I reviewed a sampling of staff and children files. Program files were current and in order. Your signature on these forms will serve as verification that the information provided is accurate and complete. All staff have completed their Health and Safety training. The transportation notebook is ready to add the children’s information for transportation when school resumes next week. Thank you for having staff files, children’s files and programming files in order and ready to review. I observed one item of non-compliance of childcare rules during the visit today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground with the natural area has some benches, gardening boxes and rail fences that needs to be removed. They are splintering and two of the gardening boxes are warped. These are safety concerns. 10A NCAC 09 .0601(a) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by September 7, 2023. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is sherry.proctor@dhhs.nc.gov. Ms Owens and I scheduled a TA visit next month. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times