Faith & Love Childcare Enrichment Center

10A NCAC 09 .1803 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: ERICKA BAILEY Operation Type: Center Case Number: 0925-212L Visit Date: 9/23/2025 Number Present: 48 Completed Date: 9/26/2025 Age: From 0 To 4 Total Minutes: 60 Time In: 11:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of non-compliance with the NC Child Care Licensing Requirements received by the agency on September 16, 2025. This facility currently operates with a Four-Star license, effective March 25, 2019. The last annual compliance visit was conducted on May 14, 2025. I arrived at the facility to investigate the allegations received in the complaint report regarding alleging non- compliance with NC Child Care Rule 10A NCAC 09 .1803, which outlines prohibited discipline practices in licensed child care centers. Specifically, the concern involves the use of language or tone that may not be developmentally appropriate for children in care. Upon my arrival, I was greeted by Ms. C. Horsley, the administrator. Ms. Horsley accompanied me during the visit and assisted with access to the three- year- old classroom central to the allegations. During today’s visit, I observed the three-year-old classroom for compliance of childcare requirements. Forty- eight (48) children were present during today’s visit. Partial monitoring was conducted in the three-year-old classroom I observed lunch and rest preparation; no other classrooms were monitored during this visit. During my observation the staff and child interactions observed were caring and developmentally appropriate. I conducted interviews with the administrator and the staff member named in the complaint. I reviewed the allegations with the administrator. I spoke to the administrator and explained that the reporter had concerns regarding staff interactions with children in the three- year- old classroom, specifically related to tone and word choice used during disciplinary moments. The administrator acknowledged awareness of the incident and stated that the staff member’s tone was not perceived as mean but the staff member’s words of choice were not appropriate. Ms. Horsley reported that the family had a meeting with her and expressed their concern. Documentation was placed in the staff member’s file, and the administrator confirmed that staff are required to complete training on appropriate discipline practices for children. I spoke with the staff member in the three-year-old classroom and reviewed the allegations and explained the reporter’s concerns regarding staff interactions with children in the classroom, related to tone and word choice used. The staff member explained that the words of choice used that day was not said in a mean way to the child, the staff member explained that they were telling the child “they play in the centers, and participate in classroom activities with peers, engaged in outdoor play, talk to the teacher all day, and then go home and tell parents different things, and they need to cut that crap out”! Findings: Based on information obtained during today’s interview with Ms. Horsley and staff member, and information from the report the following determination was made regarding the reported allegations below. There was one violation cited regarding the allegations in the complaint during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member in the three- five year old classroom used language with a child that was not developmentally appropriate. G.S. 110-91(10) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by October 7, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. If I do not receive your letter by October 7, 2025 / or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Technical Assistance: We discussed: The importance of using developmentally appropriate language with children, especially during moments of redirection or discipline. The administrator and I agreed that even neutral or calm tones can be perceived negatively if the word choice is not supportive or affirming. Strategies for reframing directives in positive language, Ms. Horsley agreed and encouraged the alleged staff member during the first initial meeting concerning the allegations to reflect on how language impacts a child self-esteem and emotional regulation even if we don’t mean it in a mean way the interpretation can be perceived that way. Suggesting: • Include reflective notes in the staff member file and ensure that follow-up training is documented. • Provide sample coaching form and checklist for monitoring classroom language to support ongoing supervision. • Offering family reassurance through observation and policy reviews with staff members. • Implement a family communication template to share to support consistent messaging and updating. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is ericka.bailey@dhhs.nc.gov and my phone number is 336-406-8953. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: ERICKA BAILEY Operation Type: Center Case Number: 0925-212L Visit Date: 9/23/2025 Number Present: 48 Completed Date: 9/26/2025 Age: From 0 To 4 Total Minutes: 60 Time In: 11:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of non-compliance with the NC Child Care Licensing Requirements received by the agency on September 16, 2025. This facility currently operates with a Four-Star license, effective March 25, 2019. The last annual compliance visit was conducted on May 14, 2025. I arrived at the facility to investigate the allegations received in the complaint report regarding alleging non- compliance with NC Child Care Rule 10A NCAC 09 .1803, which outlines prohibited discipline practices in licensed child care centers. Specifically, the concern involves the use of language or tone that may not be developmentally appropriate for children in care. Upon my arrival, I was greeted by Ms. C. Horsley, the administrator. Ms. Horsley accompanied me during the visit and assisted with access to the three- year- old classroom central to the allegations. During today’s visit, I observed the three-year-old classroom for compliance of childcare requirements. Forty- eight (48) children were present during today’s visit. Partial monitoring was conducted in the three-year-old classroom I observed lunch and rest preparation; no other classrooms were monitored during this visit. During my observation the staff and child interactions observed were caring and developmentally appropriate. I conducted interviews with the administrator and the staff member named in the complaint. I reviewed the allegations with the administrator. I spoke to the administrator and explained that the reporter had concerns regarding staff interactions with children in the three- year- old classroom, specifically related to tone and word choice used during disciplinary moments. The administrator acknowledged awareness of the incident and stated that the staff member’s tone was not perceived as mean but the staff member’s words of choice were not appropriate. Ms. Horsley reported that the family had a meeting with her and expressed their concern. Documentation was placed in the staff member’s file, and the administrator confirmed that staff are required to complete training on appropriate discipline practices for children. I spoke with the staff member in the three-year-old classroom and reviewed the allegations and explained the reporter’s concerns regarding staff interactions with children in the classroom, related to tone and word choice used. The staff member explained that the words of choice used that day was not said in a mean way to the child, the staff member explained that they were telling the child “they play in the centers, and participate in classroom activities with peers, engaged in outdoor play, talk to the teacher all day, and then go home and tell parents different things, and they need to cut that crap out”! Findings: Based on information obtained during today’s interview with Ms. Horsley and staff member, and information from the report the following determination was made regarding the reported allegations below. There was one violation cited regarding the allegations in the complaint during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member in the three- five year old classroom used language with a child that was not developmentally appropriate. G.S. 110-91(10) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by October 7, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. If I do not receive your letter by October 7, 2025 / or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Technical Assistance: We discussed: The importance of using developmentally appropriate language with children, especially during moments of redirection or discipline. The administrator and I agreed that even neutral or calm tones can be perceived negatively if the word choice is not supportive or affirming. Strategies for reframing directives in positive language, Ms. Horsley agreed and encouraged the alleged staff member during the first initial meeting concerning the allegations to reflect on how language impacts a child self-esteem and emotional regulation even if we don’t mean it in a mean way the interpretation can be perceived that way. Suggesting: • Include reflective notes in the staff member file and ensure that follow-up training is documented. • Provide sample coaching form and checklist for monitoring classroom language to support ongoing supervision. • Offering family reassurance through observation and policy reviews with staff members. • Implement a family communication template to share to support consistent messaging and updating. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is ericka.bailey@dhhs.nc.gov and my phone number is 336-406-8953. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: ERICKA BAILEY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 52 Completed Date: 5/14/2025 Age: From 0 To 5 Total Minutes: 290 Time In: 09:40 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. I was greeted by Ms. Crishauna Horsley the center director. This center currently operates with a Four-Star license, effective March 25, 2019. An approved fire inspection was conducted on March 3, 2025. The latest sanitation inspection was conducted on December 04, 2024, with a Superior score. The compliance history is 88% as of May 14, 2025. A full assessment of applicable child care requirements was conducted, I used the Annual Monitoring Checklist during today’s visit. There were 52 children present today. I walked through the center and the playground. I observed the children and gathered attendance. Children were participating in group activities, individual play, outdoor play and coming back inside from the playground. The classrooms are supplied with many activities and toys for the children. The playground has plenty of shade, also there is room for vigorous play. There is plenty of mulch under climbing equipment. Teachers were using transition strategies while they were transitioning outdoors, also when they came in and began washing hands to prepare for lunch. The infant classroom went outside on a buggy walk around the playground, and the toddler classroom played in different centers in their classroom. All interactions I observed were warm and caring. I reviewed a sampling of staff and children files. Program files were current and in order. Your signature on these forms will serve as verification that the information provided is accurate and complete. Ms. Horsely and I reviewed the staff and training worksheet. All staff have current Health and Safety training. I reviewed children’s emergency medications and permission forms and actions plans were in order. All medications were current, and none were expired. This center does provide transportation. Ms. Horsely maintains transportation notebooks. She is updating the notebooks for summer field trips. The vans have up-to-date inspections, insurance, registration, and tags. There were two items of noncompliance documented today, and both were corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the two year old classroom one of the plug outlet did not have a cover on it. The teacher corrected this violation during the visit. 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The infant room had plastic bags hanging low across from changing table. This violation was corrected during the visit. .0604(q) Technical Assistance Criminal Background Checks (CBC) •Start Early: Encourage staff to begin the process at least six months in advance to account for any delays. •Use ABCMS Portals: Regularly check the ABCMS Portal to track when staff qualification letters are due. •Set Reminders: Implement a system of automated reminders for upcoming CBC renewals. •Maintain Compliance: Ensure all staff meet the NC Child care Law (General Statute 110-90.2), which mandates CBCs for all child care workers. All Health and Safety trainings are located on MOODLE. Recognizing and Responding to Suspicions of Child Maltreatment training is located on this website, https://www.preventchildabusenc.org. We appreciate all you are doing to serve the children and families of NC. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is erick.bailey@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 37 Completed Date: 12/12/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 10:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. Upon arrival, I was greeted by Crishauna Horsley, Administrator. Ericka Bailey, Child Care Consultant was present and assisted me during today’s visit. We completed a walk-through of the facility and Ms. Horsley assisted me with the required documents. There were thirty-seven children present during today’s visit. Children throughout the facility were participating in outdoor play, transitions, lunch time, and personal care routines. They were also observed transitioning to outdoors. Teachers were observed interacting in a positive and nurturing manner. This center currently operates with a Four-Star License effective March 25, 2019. The sanitation inspection and fire inspections were current. Required items were posted and current including emergency drills and outdoor inspections. A partial assessment of applicable child care requirements was conducted during today’s visit. There were violations observed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Both toddler and two year old group were in the same playground space at the same time. GS 110-91(7);.0713(a-d) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The wooden part of the fence was cracked at the bottom of the fence on the schoolagers are of playground. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitors and disinfectant towels were in reach of children in the school ager room. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. One child in the infant room diaper cream did not have the permission slip from parent. In the 3 and 4 year old classroom two eczema lotions were located in within children's reach in the child's cubby. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Children have medications that was not returned to parents after usage. .0803(12) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Permission for children was not updated to administered every 6 months. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic bags hanging by the diaper changing area within reach of children in the infant classroom.(The infant room violation was corrected during the visit). Plastic Ziplocs bags were in the two year old classroom within accessible reach in the cubbies. .0604(q) 1043 All staff records, except financial records, were not made available for review. One staff member file was not available to be viewed. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have orientation document completed in file. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members CBC letters were not on file to be viewed. G.S. 110-90.2(b) & (d) & .2703(e) In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 26, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. Medical Action Plans - Growing up healthy is every child's right and every parent's dream for their children. Significant advances in improving the overall health and development of children with chronic illnesses have been made. Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. --Prescribed medications as well as over the counter (OTC) medicines, must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). It is important that all medications properly contain the child’s first and last name on the medicine and the box (if applicable) to avoid a child receiving the wrong mediation (this also includes OTC medication). -- It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. --You currently store all emergency medications in your office, you stated that the staff will contact via walkie talkie or by cell phone if they need medication in an emergency. It was recommended that you have these emergency medications in the classrooms so they can be more easily accessible in the event of an emergency. Keep in mind the staff should also take these medications with them when outside and while on field trips. -- We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommended that you keep a tracking log available for review that list the mediations (prescribed/over the counter) each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. It is also recommended that you contact your Child Care Health Nurse for additional training on monitoring mediation requirements and medication administration. You were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Please continue to visit DCDEE’s website to get the latest updates and information for child care at https://ncchildcare.ncdhhs.gov/ If you have any questions or if I may be of further assistance, please email at Samantha.mcleod@dhhs.nc.gov. Thank you for your time today and for all you are doing to serve the children and families in your care. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 37 Completed Date: 12/12/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 10:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. Upon arrival, I was greeted by Crishauna Horsley, Administrator. Ericka Bailey, Child Care Consultant was present and assisted me during today’s visit. We completed a walk-through of the facility and Ms. Horsley assisted me with the required documents. There were thirty-seven children present during today’s visit. Children throughout the facility were participating in outdoor play, transitions, lunch time, and personal care routines. They were also observed transitioning to outdoors. Teachers were observed interacting in a positive and nurturing manner. This center currently operates with a Four-Star License effective March 25, 2019. The sanitation inspection and fire inspections were current. Required items were posted and current including emergency drills and outdoor inspections. A partial assessment of applicable child care requirements was conducted during today’s visit. There were violations observed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Both toddler and two year old group were in the same playground space at the same time. GS 110-91(7);.0713(a-d) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The wooden part of the fence was cracked at the bottom of the fence on the schoolagers are of playground. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitors and disinfectant towels were in reach of children in the school ager room. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. One child in the infant room diaper cream did not have the permission slip from parent. In the 3 and 4 year old classroom two eczema lotions were located in within children's reach in the child's cubby. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Children have medications that was not returned to parents after usage. .0803(12) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Permission for children was not updated to administered every 6 months. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic bags hanging by the diaper changing area within reach of children in the infant classroom.(The infant room violation was corrected during the visit). Plastic Ziplocs bags were in the two year old classroom within accessible reach in the cubbies. .0604(q) 1043 All staff records, except financial records, were not made available for review. One staff member file was not available to be viewed. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have orientation document completed in file. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members CBC letters were not on file to be viewed. G.S. 110-90.2(b) & (d) & .2703(e) In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 26, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. Medical Action Plans - Growing up healthy is every child's right and every parent's dream for their children. Significant advances in improving the overall health and development of children with chronic illnesses have been made. Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. --Prescribed medications as well as over the counter (OTC) medicines, must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). It is important that all medications properly contain the child’s first and last name on the medicine and the box (if applicable) to avoid a child receiving the wrong mediation (this also includes OTC medication). -- It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. --You currently store all emergency medications in your office, you stated that the staff will contact via walkie talkie or by cell phone if they need medication in an emergency. It was recommended that you have these emergency medications in the classrooms so they can be more easily accessible in the event of an emergency. Keep in mind the staff should also take these medications with them when outside and while on field trips. -- We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommended that you keep a tracking log available for review that list the mediations (prescribed/over the counter) each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. It is also recommended that you contact your Child Care Health Nurse for additional training on monitoring mediation requirements and medication administration. You were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Please continue to visit DCDEE’s website to get the latest updates and information for child care at https://ncchildcare.ncdhhs.gov/ If you have any questions or if I may be of further assistance, please email at Samantha.mcleod@dhhs.nc.gov. Thank you for your time today and for all you are doing to serve the children and families in your care. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 37 Completed Date: 12/12/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 10:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. Upon arrival, I was greeted by Crishauna Horsley, Administrator. Ericka Bailey, Child Care Consultant was present and assisted me during today’s visit. We completed a walk-through of the facility and Ms. Horsley assisted me with the required documents. There were thirty-seven children present during today’s visit. Children throughout the facility were participating in outdoor play, transitions, lunch time, and personal care routines. They were also observed transitioning to outdoors. Teachers were observed interacting in a positive and nurturing manner. This center currently operates with a Four-Star License effective March 25, 2019. The sanitation inspection and fire inspections were current. Required items were posted and current including emergency drills and outdoor inspections. A partial assessment of applicable child care requirements was conducted during today’s visit. There were violations observed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Both toddler and two year old group were in the same playground space at the same time. GS 110-91(7);.0713(a-d) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The wooden part of the fence was cracked at the bottom of the fence on the schoolagers are of playground. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitors and disinfectant towels were in reach of children in the school ager room. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. One child in the infant room diaper cream did not have the permission slip from parent. In the 3 and 4 year old classroom two eczema lotions were located in within children's reach in the child's cubby. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Children have medications that was not returned to parents after usage. .0803(12) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Permission for children was not updated to administered every 6 months. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic bags hanging by the diaper changing area within reach of children in the infant classroom.(The infant room violation was corrected during the visit). Plastic Ziplocs bags were in the two year old classroom within accessible reach in the cubbies. .0604(q) 1043 All staff records, except financial records, were not made available for review. One staff member file was not available to be viewed. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have orientation document completed in file. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members CBC letters were not on file to be viewed. G.S. 110-90.2(b) & (d) & .2703(e) In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 26, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. Medical Action Plans - Growing up healthy is every child's right and every parent's dream for their children. Significant advances in improving the overall health and development of children with chronic illnesses have been made. Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. --Prescribed medications as well as over the counter (OTC) medicines, must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). It is important that all medications properly contain the child’s first and last name on the medicine and the box (if applicable) to avoid a child receiving the wrong mediation (this also includes OTC medication). -- It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. --You currently store all emergency medications in your office, you stated that the staff will contact via walkie talkie or by cell phone if they need medication in an emergency. It was recommended that you have these emergency medications in the classrooms so they can be more easily accessible in the event of an emergency. Keep in mind the staff should also take these medications with them when outside and while on field trips. -- We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommended that you keep a tracking log available for review that list the mediations (prescribed/over the counter) each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. It is also recommended that you contact your Child Care Health Nurse for additional training on monitoring mediation requirements and medication administration. You were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Please continue to visit DCDEE’s website to get the latest updates and information for child care at https://ncchildcare.ncdhhs.gov/ If you have any questions or if I may be of further assistance, please email at Samantha.mcleod@dhhs.nc.gov. Thank you for your time today and for all you are doing to serve the children and families in your care. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FAITH & LOVE CHILDCARE ENRICHMENT CENTER Facility ID: 41001171 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 37 Completed Date: 12/12/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 10:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. Upon arrival, I was greeted by Crishauna Horsley, Administrator. Ericka Bailey, Child Care Consultant was present and assisted me during today’s visit. We completed a walk-through of the facility and Ms. Horsley assisted me with the required documents. There were thirty-seven children present during today’s visit. Children throughout the facility were participating in outdoor play, transitions, lunch time, and personal care routines. They were also observed transitioning to outdoors. Teachers were observed interacting in a positive and nurturing manner. This center currently operates with a Four-Star License effective March 25, 2019. The sanitation inspection and fire inspections were current. Required items were posted and current including emergency drills and outdoor inspections. A partial assessment of applicable child care requirements was conducted during today’s visit. There were violations observed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Both toddler and two year old group were in the same playground space at the same time. GS 110-91(7);.0713(a-d) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The wooden part of the fence was cracked at the bottom of the fence on the schoolagers are of playground. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitors and disinfectant towels were in reach of children in the school ager room. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. One child in the infant room diaper cream did not have the permission slip from parent. In the 3 and 4 year old classroom two eczema lotions were located in within children's reach in the child's cubby. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Children have medications that was not returned to parents after usage. .0803(12) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Permission for children was not updated to administered every 6 months. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic bags hanging by the diaper changing area within reach of children in the infant classroom.(The infant room violation was corrected during the visit). Plastic Ziplocs bags were in the two year old classroom within accessible reach in the cubbies. .0604(q) 1043 All staff records, except financial records, were not made available for review. One staff member file was not available to be viewed. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have orientation document completed in file. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members CBC letters were not on file to be viewed. G.S. 110-90.2(b) & (d) & .2703(e) In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 26, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. Medical Action Plans - Growing up healthy is every child's right and every parent's dream for their children. Significant advances in improving the overall health and development of children with chronic illnesses have been made. Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. --Prescribed medications as well as over the counter (OTC) medicines, must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). It is important that all medications properly contain the child’s first and last name on the medicine and the box (if applicable) to avoid a child receiving the wrong mediation (this also includes OTC medication). -- It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. --You currently store all emergency medications in your office, you stated that the staff will contact via walkie talkie or by cell phone if they need medication in an emergency. It was recommended that you have these emergency medications in the classrooms so they can be more easily accessible in the event of an emergency. Keep in mind the staff should also take these medications with them when outside and while on field trips. -- We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommended that you keep a tracking log available for review that list the mediations (prescribed/over the counter) each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. It is also recommended that you contact your Child Care Health Nurse for additional training on monitoring mediation requirements and medication administration. You were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Please continue to visit DCDEE’s website to get the latest updates and information for child care at https://ncchildcare.ncdhhs.gov/ If you have any questions or if I may be of further assistance, please email at Samantha.mcleod@dhhs.nc.gov. Thank you for your time today and for all you are doing to serve the children and families in your care. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times