Childtime Learning Center

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: 0426-228L Visit Date: 4/21/2026 Number Present: 71 Completed Date: 4/21/2026 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 09:50 AM Time In: 10:45 AM Time Out: 11:50 AM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. The complaint report was received 4/15/26. This facility currently operates with a four-star license issued 8/10/22. The compliance history as of today is Ninety-one (91) percent. The last annual compliance visit was 12/10/25. I arrived at the facility to investigate the allegations received in the complaint report. Upon my arrival, I was greeted by Terlishia Rickett, Director. The allegations were reviewed with Terlishia Rickett, Director. During today’s visit we completed a walk through of the facility to monitor for compliance with ratio and group size. All classrooms were meeting staff/child and group size regulations. Limited monitoring of child care requirements was conducted during the visit. Seventy-one (71) children were present during today’s visit. There was one violation cited regarding the allegation in the complaint and there was one (1) separate violation cited today during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. A record of arrival time for children arriving to the facility on 4/15/26 could not be located. 10A NCAC 09 .0302(d)(4) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The state regulated staff/child ratio was not maintained on 4/15/26 in the opening classroom for children age two and older. GS 110-91(7);.0713(a-d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by Friday, 4/24/26. Include the following information in your correction letter: 1. Facility Name 2. 2. Facility ID 3. 3. Date of the letter 4. 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. FINDINGS: During interviews with Ms. Rickett and two staff members, it was confirmed that the opening classroom (Twos room) was over ratio during the morning of 4/15/26. Based on my interviews with the director/staff, a review of staff hours report and face-to-name rosters, I was able to confirm the report regarding the violation of childcare rules regarding ratio on the morning of 4/15/26. On 4/15/26 there was one room open (the two year old room) for all children age 2 and older. There was one staff member. He opened the room at 6:30 am and before the next staff member arrived at 7:43, he was over ratio. Because the face-to-name record for the two room could not be located it is unclear as to how many children were present. The staff member stated he had “about twenty” and the complaint states there were 18 children present. Due to there being two year olds in the room, the required ratio would be 1 to 9. The exact numbers could not be determined because the record of children's arrival into this classroom on 4/15/26 was not maintained. Technical Assistance provided: We discussed the staff roster. Ms. Rickett has recently hired four additional people. We also discussed the importance of maintaining accurate attendance records. If you have questions please contact me at jen.jones@dhhs.nc.gov. For additional questions contact Meg Riddle, Licensing Supervisor at meg.riddle@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: 0426-228L Visit Date: 4/21/2026 Number Present: 71 Completed Date: 4/21/2026 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 09:50 AM Time In: 10:45 AM Time Out: 11:50 AM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. The complaint report was received 4/15/26. This facility currently operates with a four-star license issued 8/10/22. The compliance history as of today is Ninety-one (91) percent. The last annual compliance visit was 12/10/25. I arrived at the facility to investigate the allegations received in the complaint report. Upon my arrival, I was greeted by Terlishia Rickett, Director. The allegations were reviewed with Terlishia Rickett, Director. During today’s visit we completed a walk through of the facility to monitor for compliance with ratio and group size. All classrooms were meeting staff/child and group size regulations. Limited monitoring of child care requirements was conducted during the visit. Seventy-one (71) children were present during today’s visit. There was one violation cited regarding the allegation in the complaint and there was one (1) separate violation cited today during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. A record of arrival time for children arriving to the facility on 4/15/26 could not be located. 10A NCAC 09 .0302(d)(4) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The state regulated staff/child ratio was not maintained on 4/15/26 in the opening classroom for children age two and older. GS 110-91(7);.0713(a-d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by Friday, 4/24/26. Include the following information in your correction letter: 1. Facility Name 2. 2. Facility ID 3. 3. Date of the letter 4. 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. FINDINGS: During interviews with Ms. Rickett and two staff members, it was confirmed that the opening classroom (Twos room) was over ratio during the morning of 4/15/26. Based on my interviews with the director/staff, a review of staff hours report and face-to-name rosters, I was able to confirm the report regarding the violation of childcare rules regarding ratio on the morning of 4/15/26. On 4/15/26 there was one room open (the two year old room) for all children age 2 and older. There was one staff member. He opened the room at 6:30 am and before the next staff member arrived at 7:43, he was over ratio. Because the face-to-name record for the two room could not be located it is unclear as to how many children were present. The staff member stated he had “about twenty” and the complaint states there were 18 children present. Due to there being two year olds in the room, the required ratio would be 1 to 9. The exact numbers could not be determined because the record of children's arrival into this classroom on 4/15/26 was not maintained. Technical Assistance provided: We discussed the staff roster. Ms. Rickett has recently hired four additional people. We also discussed the importance of maintaining accurate attendance records. If you have questions please contact me at jen.jones@dhhs.nc.gov. For additional questions contact Meg Riddle, Licensing Supervisor at meg.riddle@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: 0326-476L Visit Date: 4/1/2026 Number Present: 68 Completed Date: 4/2/2026 Age: From 0 To 11 Total Minutes: 90 Time In: 08:45 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. The complaint report was received 3/31/26. This facility currently operates with a four-star license issued 8/10/22. The compliance history as of today is Ninety-one (91) percent. The last annual compliance visit was 12/10/25. I arrived at the facility to investigate the allegations received in the complaint report. Upon \my arrival, I was greeted by Terlishia Rickett, Director. The allegations were reviewed with Terlishia Rickett, Director and Brandi Jones, Director of Childtime (41000697). During today’s visit we completed a walk through of the facility to monitor for compliance with ratio and group size. All classrooms were meeting staff/child and group size regulations. However, two classrooms were closed due to staff shortages. Some classrooms included children who were enrolled in other classrooms. Children under two years of age were not in classrooms with children older than two years of age. Limited monitoring of child care requirements was conducted during the visit. Sixty-eight (68) children were present during today’s visit. There were 0 violations cited regarding the allegation in the complaint and there was one (1) separate violation cited today during the visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Two classrooms, not named in the allegation, were out of compliance with ratio on 3/31/26. GS 110-91(7);.0713(a-d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 4/15/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. FINDINGS: In talking with Ms. Rickett and Ms. Jones it appears that Tuesday morning (3/31/26) there was initially no administrator on-site. Ms. Jones arrived approximately at 9:00 am. She is the Director of a nearby Childtime center. Due to staff shortages, some parents were not able to leave their children at the center due to the need to be in compliance with staff/child ratios. In talking with the teachers, no teacher could confirm they were out of ratio the morning of 3/31/26, but they did indicate it had been a chaotic morning. In examining the face-to-name records from 3/31/26, Ms. Rickett and I determined that, based on the record, one classroom room was out of ratio at 8:00 am with seven (7) children to one teacher. The ratio for that classroom is 1:5. Another classroom was out of ratio 9:00 am with one teacher to twelve (12) children. The ratio for that classroom is 1 to 10. Based on my observations, director and staff interviews, and face-to-time record review, I was unable to confirm the report regarding the violation of childcare rules regarding ratio in the two year old room. However, two other classrooms were out of ratio on 3/31/26. Technical Assistance provided: We discussed the staff shortages. Ms. Rickett indicated that she was in the process of hiring four additional people. Two should start Monday 4/6/26 based on their CBC qualification letters. Ms. Rickett also stated that she was working with families and refunding money to families whose children were unable to attend due to staff/child ratios. It is important to have policies in place that outline what will happen if a child cannot attend due to staff shortages on a day that the center is open. We also discussed not leaving newly hired staff in classrooms alone when they begin. She agreed that this was best practice. Ms. Rickett also stated that she will be re-training her staff in completing the Face-to- Name transition sheets. From the transition sheets on 3/31/26 it was difficult to ascertain when the children entered the center as opposed to individual classrooms. It was also difficult to ascertain when and if they were moved from one classroom to another throughout the day to maintain ratios. If you have questions please contact me at jen.jones@dhhs.nc.gov. For additional questions contact Meg Riddle, Licensing Supervisor at meg.riddle@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: 0126-232L Visit Date: 1/30/2026 Number Present: 69 Completed Date: 1/30/2026 Age: From 0 To 11 Total Minutes: 120 Time In: 02:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report on 1/23/26 regarding potential violations of child care regulations. This facility currently operates under Four-star license issued 8/10/22. The compliance history is 85% as of 1/30/26. The last annual compliance visit was 11/18/25. I arrived at the facility to investigate the allegations received in the complaint report. Upon my arrival I was greeted by Kaneesha Ross, Assistant Director. The allegations were reviewed with Keyanda Satchell, Director. During today’s visit we completed a walkthrough of the facility to monitor compliance with safe environment--indoor and developmentally appropriate activities. Limited monitoring of child care requirements were conducted on this visit. Sixty-nine (69) children were present during today’ visit. There were 0 violations cited related to the allegation in the complaint and there were 2 separate violations cited during the visit today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets in the Two Room were not covered with safety plugs. 10A NCAC 09 .0604(c) 9999 Sanitizing solution was not available in the Two Room. The disinfecting spray in the Two Room was not within the prescribed chlorine concentration. This is a violation of Sanitation Rule 15A NCAC 18A .2812 (i) and (j). To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 2/13/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. Findings: During my visit I observed the two and early preschool classroom. In these rooms I observed the children napping, getting ready for snack, eating snack, and participating in free play activities. The teacher in the two room read a book with the children and sang songs in the group time area. During my observations, the staff cleaned the tables and sprayed them with spray and let the spray air dry, according to environmental health guidelines. I tested the sanitizing and disinfecting spray in two classrooms. In one classroom both tested in the appropriate range. In the other classroom there were two bottles of disinfecting spray and no sanitizing spray. Both disinfecting sprays tested too strong in this classroom. It is important that sanitizing spray rather than disinfecting spray be used on the tables as children may come into contact with this solution as it dries. During interviews I discussed the procedure for making sanitizing and disinfecting spray and testing it. Based on child care rule, both rooms observed had developmentally appropriate activities occurring, and current lesson plans posted. While there is no specific child care rule regarding daily notifications from the facility to the parents, the Director also informed me that all lesson plans are sent to parents via the Sprout About App and information about children is also sent through this app. Based on the observations and interviews, I was unable to confirm the report regarding the violation of childcare requirements. If you have questions, please contact me at jen.jones@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 83 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meg Riddle, Supervisor, accompanied me on the visit. We were greeted by Kaneesha Ross, Assistant Director. This center currently operates with a Four Star License since August 10, 2022. As of November 3, 2025, the facilities compliance score was eighty-six (86) percent. A sanitation inspection was conducted on June 26, 2025. This facility received a superior classification and zero (0) demerits. Monthly fire drills have not been completed for June 2025 and playground inspections have not been documented for July, August or September 2025. A playground inspection was conducted for October 2025. The last disaster drill was 3/20/25. A satisfactory fire inspection was completed on 1/21/25. This facility’s corporation status was verified current and active on the NC Department of the Secretary of State on November 3, 2024. I verified the lead in water was up to date as of July 19, 2025 and the facility is exempt from lead-based paint and asbestos testing. Ms. Ross accompanied us on a walk-through of the center and the playgrounds. Children were participating in group activities, playing outside, doing art projects, and playing in centers. Outside we observed children playing on two playgrounds. While there is enough mulch, it needs to be tilled and there needs to be more gross motor toys for the children. There are shady areas and water available for the children. There were nine violations cited during today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The mats in PK 2 space were too close. 15A NCAC 18A .2821(e) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was not a fire drill for June 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In the outside environment there were various hazards: a hose was hanging over a fence, their was a sharp drain spout exposed, a water spout cover was missing, and there was a trash bag on the toddler playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three classrooms had uncovered outlets. In one classroom the outlet cover was broke and will need to be replaced. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) 1043 All staff records, except financial records, were not made available for review. We were unable to view orientation for two new staff, health questionnaire and emergency information for staff, and staff training for the current year. G.S. 110-91( 9) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not have a current CBC. G.S. 110-90.2(b) & .2703(n)&(o) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was on the vehicle for 5 of the 15 children who are transported. 10A NCAC 09 .1003(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted 3/20/25. .0604(u);.0302(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by November 18, 2025. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, and information regarding how the violation was corrected. We provided technical assistance regarding: Records: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. Children's records were well organized. However, all required parts of the staff files were not available for review. In the outdoor space, we provided guidance on how to eliminate hazards. Do not allow the hose to hang over the fence on the toddler classroom as this poses a risk of strangulation. Also, we suggested covering the drain pipe with something soft until a work order could be completed. A trash can should be placed on the toddler playground so that the trash bag is not accessible to the children. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. If you have any questions or if I may be of further assistance, please contact me, my email is Jen.jones@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 83 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. Ericka Bailey, Child Care Consultant accompanied me today. Keyanda Satchell Center Director and Tanesha Harris, Associate Director assisted us today with the visit. Your program currently operates with a Four-Star license, effective August 10, 2022. The license was posted, and the restrictions were in compliance. A fire inspection was completed January 3, 2024. I received a copy of the inspection report during the visit today. The most recent sanitation inspection was conducted on November 12, 2024, and received a classification of Superior with eight demerits. A walk-through of the facility was completed today, all indoor areas were monitored, due to rain we were not able to monitor the outside area. We observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. There were eighty- three children present during the visit today. Children throughout the facility were participating in group time, free play in activity areas, transitions, lunch time, and personal care routines. Infants were engaged in tummy time, bottle feeding, crawling around the room, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. Three Files for new staff were reviewed. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the infant room and two year old classroom activity plan was not current. GS 110-91(12); .0508(a) 843 A drug or medicine was administered after its expiration date. Destin, Aquaphor, Eucerin, and Stelatopia were being used after the expiration dates printed on the products. 10A NCAC 09 .0803(1)(d) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam blocks were accessible to children two years old in classroom. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Five (5) infants did not have their nap times documented or check every 15 minutes. .0606(g) 9998 Any rule from NC General Statues or Child Care Requirements or Sanitation must be followed. 15A NCAC 18A .2819(d)(8) Employees at the child care center are required to change a child's diaper according to the established diaper changing procedures. In the infant room, the teacher held a baby while spraying the entire diapering area with a cleaning solution instead of putting the baby back in a supervised spot before cleaning. 9999 15A NCAC 18A .2812 (b) equipment and utensils that are cleaned manually instead of in a dishwasher shall be washed and sanitized. In the classroom for two-year-olds, the teacher did not clean and sanitize the table following a play-doh activity and prior to the children eating their lunch. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 24, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. TA: Technical assistance was provided on the following: Caregivers are required to visually check sleeping infants and document this requirement each time a sleeping infant is visually checked. Visually checking on sleeping infants aged 12 months or younger is crucial to ensure their safety and well-being. To ensure the safety and well-being during nap time, I recommend you review the safe sleep policy quarterly with all staff. Topical preparations such as petroleum jelly, diaper rash ointments, sunscreen, bug sprays, and other ointments may be administered to children with written parental authorization. Expired creams can become a breeding ground for bacteria and fungi. Some ingredients may break down into substances that trigger allergic reactions. Medication should not be used beyond the date of expiration. Expired medications should be returned to the parent/guardian for disposal. Non-prescription diaper creams and sunscreen shall be kept out of reach of children; five feet or more above the floor when not in use but are not required to be in locked storage. I recommend you contact the health nurse for additional training and technical assistance on medication. One child with medical plan on file, the medication listed was EpiPen Jr but the medication at the facility was EpiPen. Have a discussion with the parent to contact the medical provider to get clarification on the medication needed. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 83 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. Ericka Bailey, Child Care Consultant accompanied me today. Keyanda Satchell Center Director and Tanesha Harris, Associate Director assisted us today with the visit. Your program currently operates with a Four-Star license, effective August 10, 2022. The license was posted, and the restrictions were in compliance. A fire inspection was completed January 3, 2024. I received a copy of the inspection report during the visit today. The most recent sanitation inspection was conducted on November 12, 2024, and received a classification of Superior with eight demerits. A walk-through of the facility was completed today, all indoor areas were monitored, due to rain we were not able to monitor the outside area. We observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. There were eighty- three children present during the visit today. Children throughout the facility were participating in group time, free play in activity areas, transitions, lunch time, and personal care routines. Infants were engaged in tummy time, bottle feeding, crawling around the room, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. Three Files for new staff were reviewed. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the infant room and two year old classroom activity plan was not current. GS 110-91(12); .0508(a) 843 A drug or medicine was administered after its expiration date. Destin, Aquaphor, Eucerin, and Stelatopia were being used after the expiration dates printed on the products. 10A NCAC 09 .0803(1)(d) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam blocks were accessible to children two years old in classroom. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Five (5) infants did not have their nap times documented or check every 15 minutes. .0606(g) 9998 Any rule from NC General Statues or Child Care Requirements or Sanitation must be followed. 15A NCAC 18A .2819(d)(8) Employees at the child care center are required to change a child's diaper according to the established diaper changing procedures. In the infant room, the teacher held a baby while spraying the entire diapering area with a cleaning solution instead of putting the baby back in a supervised spot before cleaning. 9999 15A NCAC 18A .2812 (b) equipment and utensils that are cleaned manually instead of in a dishwasher shall be washed and sanitized. In the classroom for two-year-olds, the teacher did not clean and sanitize the table following a play-doh activity and prior to the children eating their lunch. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 24, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. TA: Technical assistance was provided on the following: Caregivers are required to visually check sleeping infants and document this requirement each time a sleeping infant is visually checked. Visually checking on sleeping infants aged 12 months or younger is crucial to ensure their safety and well-being. To ensure the safety and well-being during nap time, I recommend you review the safe sleep policy quarterly with all staff. Topical preparations such as petroleum jelly, diaper rash ointments, sunscreen, bug sprays, and other ointments may be administered to children with written parental authorization. Expired creams can become a breeding ground for bacteria and fungi. Some ingredients may break down into substances that trigger allergic reactions. Medication should not be used beyond the date of expiration. Expired medications should be returned to the parent/guardian for disposal. Non-prescription diaper creams and sunscreen shall be kept out of reach of children; five feet or more above the floor when not in use but are not required to be in locked storage. I recommend you contact the health nurse for additional training and technical assistance on medication. One child with medical plan on file, the medication listed was EpiPen Jr but the medication at the facility was EpiPen. Have a discussion with the parent to contact the medical provider to get clarification on the medication needed. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDTIME LEARNING CENTER Facility ID: 41002422 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 83 Completed Date: 12/10/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. Ericka Bailey, Child Care Consultant accompanied me today. Keyanda Satchell Center Director and Tanesha Harris, Associate Director assisted us today with the visit. Your program currently operates with a Four-Star license, effective August 10, 2022. The license was posted, and the restrictions were in compliance. A fire inspection was completed January 3, 2024. I received a copy of the inspection report during the visit today. The most recent sanitation inspection was conducted on November 12, 2024, and received a classification of Superior with eight demerits. A walk-through of the facility was completed today, all indoor areas were monitored, due to rain we were not able to monitor the outside area. We observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. There were eighty- three children present during the visit today. Children throughout the facility were participating in group time, free play in activity areas, transitions, lunch time, and personal care routines. Infants were engaged in tummy time, bottle feeding, crawling around the room, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. Three Files for new staff were reviewed. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled). Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the infant room and two year old classroom activity plan was not current. GS 110-91(12); .0508(a) 843 A drug or medicine was administered after its expiration date. Destin, Aquaphor, Eucerin, and Stelatopia were being used after the expiration dates printed on the products. 10A NCAC 09 .0803(1)(d) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam blocks were accessible to children two years old in classroom. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Five (5) infants did not have their nap times documented or check every 15 minutes. .0606(g) 9998 Any rule from NC General Statues or Child Care Requirements or Sanitation must be followed. 15A NCAC 18A .2819(d)(8) Employees at the child care center are required to change a child's diaper according to the established diaper changing procedures. In the infant room, the teacher held a baby while spraying the entire diapering area with a cleaning solution instead of putting the baby back in a supervised spot before cleaning. 9999 15A NCAC 18A .2812 (b) equipment and utensils that are cleaned manually instead of in a dishwasher shall be washed and sanitized. In the classroom for two-year-olds, the teacher did not clean and sanitize the table following a play-doh activity and prior to the children eating their lunch. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected. It must be submitted to me by December 24, 2024 Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected. TA: Technical assistance was provided on the following: Caregivers are required to visually check sleeping infants and document this requirement each time a sleeping infant is visually checked. Visually checking on sleeping infants aged 12 months or younger is crucial to ensure their safety and well-being. To ensure the safety and well-being during nap time, I recommend you review the safe sleep policy quarterly with all staff. Topical preparations such as petroleum jelly, diaper rash ointments, sunscreen, bug sprays, and other ointments may be administered to children with written parental authorization. Expired creams can become a breeding ground for bacteria and fungi. Some ingredients may break down into substances that trigger allergic reactions. Medication should not be used beyond the date of expiration. Expired medications should be returned to the parent/guardian for disposal. Non-prescription diaper creams and sunscreen shall be kept out of reach of children; five feet or more above the floor when not in use but are not required to be in locked storage. I recommend you contact the health nurse for additional training and technical assistance on medication. One child with medical plan on file, the medication listed was EpiPen Jr but the medication at the facility was EpiPen. Have a discussion with the parent to contact the medical provider to get clarification on the medication needed. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times