Viewmont Elementary Ymca Childcare

10A NCAC 09 .0803 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 7/6/2026 Number Present: 46 Completed Date: 7/6/2026 Age: From 5 To 12 Total Minutes: 433 Time In: 09:02 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced This program operates with a four-star license, issued on February 10, 2026 by meeting the requirements for Pathway to the Stars: Classroom and Instructional Quality. This facility’s compliance history score was 91% as of July 2, 2026. The facility’s license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area outside the gym. Fire drills were up to date, completed monthly, and documented on the Fire Drill Log. The last fire drill was completed on June 9, 2026. Emergency drills were up to date, completed quarterly, and documented on the Emergency Drill Log. The last emergency drill was a shelter-in-place drill completed on April 29, 2026. This facility’s lead water testing results required to be completed every three years was dated July 3, 2025 and indicate that the facility’s water is within acceptable limits. The lead-based paint and asbestos results dated March 30, 2026 indicated that this facility is exempt from those test requirements based on submitted property tax documents. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Today’s meals met the meal pattern requirements. I completed a walkthrough of the indoor environment. When I arrived, students were eating breakfast in the school cafeteria. Students then moved by group to the hallway restrooms and then to the gymnasium where they gathered for morning assembly as a whole group of forty-six students supervised by five staff members. The whole group then moved to the playground for outdoor play. Students participated in indoor play in activity areas setup in the gymnasium and ate meals in the school cafeteria. Supervision, adequate approved space use, capacity and enhanced group size, enhanced staff/child ratios and permit restrictions were maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, children’s records, and staff records. A Staff and Training (S&T) Worksheet was available for review and included in this visit summary packet. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does provide transportation contracted through the Hickory City Schools school system with the buses and driver provided by the school system. The following violations were observed and cited during today's visit: Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. One sunscreen product expired in 09/2018 and one sunscreen product expired in 09/2025. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. The name of the medication or over the counter product was missing on the permission to administer medication form for one emergency medication and five sunscreen products. The description for how to apply the sunscreen product was missing on eight permission to administer forms. The valid dates to administer one prescription medication was missing from the permission to administer form. No permission to administer form was on file for seven sunscreen products. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the name of the medication or over the counter product, the amount of medication to be administered, when, where, and how administer to administer the medication. During today’s visit, I observed ten permission to administer forms with missing information and one permission to administer form that had not been completed. To correct this violation, I suggested you have the parent add the missing information to each of the permission to administer forms that had missing information. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 2. Per child care rule 10A NCAC 09 .0803(1)(d), a drug or medicine should not be administered after its expiration date. During today’s visit, one sunscreen had expired in 09/2018 and one sunscreen had expired in 09/2025. To correct this violation, I suggest you return these expired medications to the parent or discard them within seventy-two hours. To maintain compliance with this child care requirement, I suggested you review this child care rule and the permission to administer medication forms or establish a procedure for checking medications in the facility that includes oversight from the administrator and/or a designated staff member. CONSULTATION: 1. As discussed today, this facility completed the star rated license assessment process in February 2026 by completing the requirements for Pathways to the Stars: Curriculum and Instructional Quality. As part of the ongoing monitoring of this facility’s four star rated license, during today’s visit I verified the required components for the Pathways to the Stars: Curriculum and Instructional Quality license were being maintained as expected. The administrator, program coordinator, and group leaders assigned to this facility during the rated license assessment process in February 2026 had not changed. The facility continuous quality improvement plan was in place and in process. Individual continuous quality improvement plans were on file and in process. The family and community engagement foundational practices were documented in the family handbook and were in process. The family and community engagement communication practice option 1 was being maintained by the daily use of “Bright Wheel”. The family and community engagement and leadership option 3 was being maintained by the sponsoring of a “Family Festival” on May 16, 2026 at the local YMCA campus as a summer orientation and family event. The family and community engagement and leadership option 6 was being maintained with family surveys sent out earlier in 2026. Plans were pending to implement the family and community engagement educational opportunity option 1. I observed, SCALED, the approved curriculum of choice for this facility, being implemented by the activities documented on the activity plan and being implemented with students today. After informally monitoring the rated license components, I determined this facility continues to maintain a four star rated license through ongoing compliance with the Pathways to the Stars: Curriculum and Instructional Quality requirements. 2. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed the date of the posted Summary of North Carolina Child Care Law was February 2025. Please print the updated version, post it in your lobby, and add it to your new enrollment packets. I also suggest you regularly check the DCDEE website for updated versions and especially when you receive notification of child care or sanitation rule updates. 3. As discussed today, the Emergency Preparedness Response (EPR) Plan for this facility and all the YMCA Childcare programs in Catawba County should be created and printed by 08/09/2026. These newly created EPR Plans should be reviewed with staff at each of the YMCA Childcare locations prior to students attending during the 2026-2027 school year. For ease of tracking and maintaining, I suggested you create and date each of the EPR Plans within the same month. 4. As discussed today, each medical action plan should be signed by either the child’s parent or health care professional as a way to monitor and track the person that completed the medical action plan. 5. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I should receive your compliance letter no later than July 20, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6336 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. We appreciate all you and your staff do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 7/6/2026 Number Present: 46 Completed Date: 7/6/2026 Age: From 5 To 12 Total Minutes: 433 Time In: 09:02 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced This program operates with a four-star license, issued on February 10, 2026 by meeting the requirements for Pathway to the Stars: Classroom and Instructional Quality. This facility’s compliance history score was 91% as of July 2, 2026. The facility’s license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area outside the gym. Fire drills were up to date, completed monthly, and documented on the Fire Drill Log. The last fire drill was completed on June 9, 2026. Emergency drills were up to date, completed quarterly, and documented on the Emergency Drill Log. The last emergency drill was a shelter-in-place drill completed on April 29, 2026. This facility’s lead water testing results required to be completed every three years was dated July 3, 2025 and indicate that the facility’s water is within acceptable limits. The lead-based paint and asbestos results dated March 30, 2026 indicated that this facility is exempt from those test requirements based on submitted property tax documents. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Today’s meals met the meal pattern requirements. I completed a walkthrough of the indoor environment. When I arrived, students were eating breakfast in the school cafeteria. Students then moved by group to the hallway restrooms and then to the gymnasium where they gathered for morning assembly as a whole group of forty-six students supervised by five staff members. The whole group then moved to the playground for outdoor play. Students participated in indoor play in activity areas setup in the gymnasium and ate meals in the school cafeteria. Supervision, adequate approved space use, capacity and enhanced group size, enhanced staff/child ratios and permit restrictions were maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, children’s records, and staff records. A Staff and Training (S&T) Worksheet was available for review and included in this visit summary packet. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does provide transportation contracted through the Hickory City Schools school system with the buses and driver provided by the school system. The following violations were observed and cited during today's visit: Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. One sunscreen product expired in 09/2018 and one sunscreen product expired in 09/2025. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. The name of the medication or over the counter product was missing on the permission to administer medication form for one emergency medication and five sunscreen products. The description for how to apply the sunscreen product was missing on eight permission to administer forms. The valid dates to administer one prescription medication was missing from the permission to administer form. No permission to administer form was on file for seven sunscreen products. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the name of the medication or over the counter product, the amount of medication to be administered, when, where, and how administer to administer the medication. During today’s visit, I observed ten permission to administer forms with missing information and one permission to administer form that had not been completed. To correct this violation, I suggested you have the parent add the missing information to each of the permission to administer forms that had missing information. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 2. Per child care rule 10A NCAC 09 .0803(1)(d), a drug or medicine should not be administered after its expiration date. During today’s visit, one sunscreen had expired in 09/2018 and one sunscreen had expired in 09/2025. To correct this violation, I suggest you return these expired medications to the parent or discard them within seventy-two hours. To maintain compliance with this child care requirement, I suggested you review this child care rule and the permission to administer medication forms or establish a procedure for checking medications in the facility that includes oversight from the administrator and/or a designated staff member. CONSULTATION: 1. As discussed today, this facility completed the star rated license assessment process in February 2026 by completing the requirements for Pathways to the Stars: Curriculum and Instructional Quality. As part of the ongoing monitoring of this facility’s four star rated license, during today’s visit I verified the required components for the Pathways to the Stars: Curriculum and Instructional Quality license were being maintained as expected. The administrator, program coordinator, and group leaders assigned to this facility during the rated license assessment process in February 2026 had not changed. The facility continuous quality improvement plan was in place and in process. Individual continuous quality improvement plans were on file and in process. The family and community engagement foundational practices were documented in the family handbook and were in process. The family and community engagement communication practice option 1 was being maintained by the daily use of “Bright Wheel”. The family and community engagement and leadership option 3 was being maintained by the sponsoring of a “Family Festival” on May 16, 2026 at the local YMCA campus as a summer orientation and family event. The family and community engagement and leadership option 6 was being maintained with family surveys sent out earlier in 2026. Plans were pending to implement the family and community engagement educational opportunity option 1. I observed, SCALED, the approved curriculum of choice for this facility, being implemented by the activities documented on the activity plan and being implemented with students today. After informally monitoring the rated license components, I determined this facility continues to maintain a four star rated license through ongoing compliance with the Pathways to the Stars: Curriculum and Instructional Quality requirements. 2. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed the date of the posted Summary of North Carolina Child Care Law was February 2025. Please print the updated version, post it in your lobby, and add it to your new enrollment packets. I also suggest you regularly check the DCDEE website for updated versions and especially when you receive notification of child care or sanitation rule updates. 3. As discussed today, the Emergency Preparedness Response (EPR) Plan for this facility and all the YMCA Childcare programs in Catawba County should be created and printed by 08/09/2026. These newly created EPR Plans should be reviewed with staff at each of the YMCA Childcare locations prior to students attending during the 2026-2027 school year. For ease of tracking and maintaining, I suggested you create and date each of the EPR Plans within the same month. 4. As discussed today, each medical action plan should be signed by either the child’s parent or health care professional as a way to monitor and track the person that completed the medical action plan. 5. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I should receive your compliance letter no later than July 20, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6336 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. We appreciate all you and your staff do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 . 1102 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 23 Completed Date: 1/6/2026 Age: From 5 To 11 Total Minutes: 215 Time In: 02:25 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the third Temporary Time Period visit. Karagen Bailey, Program Coordinator, assisted me with today’s visit. Currently, this facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. This facility’s compliance history prior to today’s visit was 96% and was reviewed with you today. This facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated December 1, 2025. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Snack food and beverage items did not require refrigeration. I completed a walkthrough of the indoor environment. Students arrived in the gym at 3:30pm while staff recorded their arrival times and attendance. Students immediately began to work on homework and pencil-paper activity sheets. Students transitioned to the bathrooms in the hallway to wash hands and then moved to the cafeteria to eat snack. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all returning staff files for completion of the trainings required to completed within the first ninety days of employment: Basic School Age Care (BSAC) training, Recognizing and Responding to Suspicions of Child Maltreatment training, and First Aid and CPR training. No Staff and Training (S&T) Worksheet was shared with me and therefore was not included in this visit summary report. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE ASSESSMENT INFORMATION: During the visit conducted on September 16, 2025, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on October 21, 2025. As of today’s date, I have not received the application or required documents. On January 2, 2026, Ms. Curtis informed me by email that she was considering the “Classroom and Instruction Quality Assessment (Pathway 2)” option but was unsure of this choice due to the pending approval of their submitted curriculum. I responded to Ms. Curtis’ email informing her that I was working to gather the best and most informative response to her question. During today’s visit, I responded to Ms. Curtis’ second email and shared the following clarifying information to answer her question: “Unfortunately, there is not enough time to complete the Environmental Rating Scale (ERS) assessment before the YMCA Childcare in Catawba County temporary licenses expire. Therefore, ‘Program Assessment (Pathway 1)’ is not a viable option due to the expiration date of the temporary license. If you want to earn a 4 or 5 star rated license at any or all of the YMCA Childcare locations in Catawba County, you may move forward with the ‘Classroom and Instructional Quality (Pathway 2)’ option with the plan to use the curriculum you have submitted for approval. However, you will need to choose a curriculum that has already been approved as a back-up plan just in case your curriculum (that is under review) is not approved before your rated license assessment is processed. Two reminders: • Formative Assessments aren’t required for SA only programs. • Rule .3205(d)(5), ‘Classroom and Instructional Quality (Pathway 2)’, three-star level doesn’t require an approved curriculum to be used. You can use any curriculum when earning a three-star rating. “ Here is a review of the steps that need to be completed for the “Classroom and Instructional Quality Assessment (Pathway 2)” option: If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 7, 2026. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically and submit to your child care consultant no later than January 7, 2026. • Identify Continuous Quality Improvement (CQI) goals for the facility and individuals and begin implementation and documenting ongoing progress toward achieving the goal(s). Complete the Facility CQI Plan form electronically and submit to your child care consultant no later than January 9, 2026. • Identify Family and Community Engagement practices. Begin planning for implementation and documentation. Complete the “Family and Community Engagement” form electronically and submit to your child care consultant no later than January 9, 2026. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) Send documentation by email to be used to verify the curriculum of your choice that you have put in place no later than January 9, 2026. • Select and implement a coaching or training option for the administrator. Send documentation by email to used to verify the coaching or training option you choose for the administrator. Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: o (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; o (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or o © annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218.2. • (OPTIONAL) Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition Visit child care rule section 10A NCAC 09 .3224 Recognition Of Quality Initiatives for more information and details to earn quality initiative recognition. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents on or before January 7, 2026. The following violations were observed, cited, and corrected prior to or during today's visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose First Aid training was due by 11/22/2025 completed First Aid training on 12/08/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose CPR training was due by 11/22/2025 completed CPR training on 12/08/2025. .1102(d) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One staff member with a date of employment of 08/28/2025 whose BSAC training was due by 11/28/2025 completed BSAC training on 01/05/2026. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/28/2025 whose Recognizing and Responding to Suspicions of Child Maltreatment training was due by 11/28/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. .1102(g) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within ninety days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid training. During today’s visit, one staff member with a date of employment of 08/22/2025 whose First Aid and CPR training was due by 11/22/2025 but whose First Aid and CPR training was completed on 12/08/2025 resulting in two violations. Because this training was completed prior to today’s visit, these violations were recorded as corrected during today’s visit. To maintain compliance with this child care requirement, I suggest you enroll staff members in a First Aid and CPR training course during the first six weeks of new staff orientation that can be completed within the first ninety days of employment. 2. Per child care rule 10A NCAC 09 . 1102(g), each child care administrator and all staff should complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator with the completion certificate within the first ninety days of employment. During today’s visit, one staff member with a date of employment of 08/22/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 12/14/2025. One staff member with a date of employment of 08/28/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. Because this training was completed prior to or during today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. 3. Per child care rule 10A NCAC 09 .2510(j), staff working part-time, full-day or track out school age care programs required to complete Basic School Age Care (BSAC) training, should complete this training within three months of employment. During today’s visit, one staff member with a date of employment of 08/28/2025 completed BSAC training on 01/05/2026. Because this training was completed prior to today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the BSAC training and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. CONSULTATION FOR THE RATED LICENSE ASSESSMENT: After reviewing all paperwork for accuracy and completion before the expiration of the temporary license on February 9, 2026, a permit packet will be submitted for processing to request a QRIS Pathway to the Stars star rated license for this facility. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1048, 1049, 1445, or 1897 corrected during today’s visit. I documented the correction of these violations in this visit summary. Because the violations cited during today’s visit were all corrected during today’s visit, no compliance letter documentation will be due after today’s visit. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#3 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period, licensing in general, or the rated license assessment process, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 23 Completed Date: 1/6/2026 Age: From 5 To 11 Total Minutes: 215 Time In: 02:25 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the third Temporary Time Period visit. Karagen Bailey, Program Coordinator, assisted me with today’s visit. Currently, this facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. This facility’s compliance history prior to today’s visit was 96% and was reviewed with you today. This facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated December 1, 2025. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Snack food and beverage items did not require refrigeration. I completed a walkthrough of the indoor environment. Students arrived in the gym at 3:30pm while staff recorded their arrival times and attendance. Students immediately began to work on homework and pencil-paper activity sheets. Students transitioned to the bathrooms in the hallway to wash hands and then moved to the cafeteria to eat snack. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all returning staff files for completion of the trainings required to completed within the first ninety days of employment: Basic School Age Care (BSAC) training, Recognizing and Responding to Suspicions of Child Maltreatment training, and First Aid and CPR training. No Staff and Training (S&T) Worksheet was shared with me and therefore was not included in this visit summary report. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE ASSESSMENT INFORMATION: During the visit conducted on September 16, 2025, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on October 21, 2025. As of today’s date, I have not received the application or required documents. On January 2, 2026, Ms. Curtis informed me by email that she was considering the “Classroom and Instruction Quality Assessment (Pathway 2)” option but was unsure of this choice due to the pending approval of their submitted curriculum. I responded to Ms. Curtis’ email informing her that I was working to gather the best and most informative response to her question. During today’s visit, I responded to Ms. Curtis’ second email and shared the following clarifying information to answer her question: “Unfortunately, there is not enough time to complete the Environmental Rating Scale (ERS) assessment before the YMCA Childcare in Catawba County temporary licenses expire. Therefore, ‘Program Assessment (Pathway 1)’ is not a viable option due to the expiration date of the temporary license. If you want to earn a 4 or 5 star rated license at any or all of the YMCA Childcare locations in Catawba County, you may move forward with the ‘Classroom and Instructional Quality (Pathway 2)’ option with the plan to use the curriculum you have submitted for approval. However, you will need to choose a curriculum that has already been approved as a back-up plan just in case your curriculum (that is under review) is not approved before your rated license assessment is processed. Two reminders: • Formative Assessments aren’t required for SA only programs. • Rule .3205(d)(5), ‘Classroom and Instructional Quality (Pathway 2)’, three-star level doesn’t require an approved curriculum to be used. You can use any curriculum when earning a three-star rating. “ Here is a review of the steps that need to be completed for the “Classroom and Instructional Quality Assessment (Pathway 2)” option: If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 7, 2026. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically and submit to your child care consultant no later than January 7, 2026. • Identify Continuous Quality Improvement (CQI) goals for the facility and individuals and begin implementation and documenting ongoing progress toward achieving the goal(s). Complete the Facility CQI Plan form electronically and submit to your child care consultant no later than January 9, 2026. • Identify Family and Community Engagement practices. Begin planning for implementation and documentation. Complete the “Family and Community Engagement” form electronically and submit to your child care consultant no later than January 9, 2026. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) Send documentation by email to be used to verify the curriculum of your choice that you have put in place no later than January 9, 2026. • Select and implement a coaching or training option for the administrator. Send documentation by email to used to verify the coaching or training option you choose for the administrator. Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: o (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; o (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or o © annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218.2. • (OPTIONAL) Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition Visit child care rule section 10A NCAC 09 .3224 Recognition Of Quality Initiatives for more information and details to earn quality initiative recognition. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents on or before January 7, 2026. The following violations were observed, cited, and corrected prior to or during today's visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose First Aid training was due by 11/22/2025 completed First Aid training on 12/08/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose CPR training was due by 11/22/2025 completed CPR training on 12/08/2025. .1102(d) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One staff member with a date of employment of 08/28/2025 whose BSAC training was due by 11/28/2025 completed BSAC training on 01/05/2026. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/28/2025 whose Recognizing and Responding to Suspicions of Child Maltreatment training was due by 11/28/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. .1102(g) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within ninety days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid training. During today’s visit, one staff member with a date of employment of 08/22/2025 whose First Aid and CPR training was due by 11/22/2025 but whose First Aid and CPR training was completed on 12/08/2025 resulting in two violations. Because this training was completed prior to today’s visit, these violations were recorded as corrected during today’s visit. To maintain compliance with this child care requirement, I suggest you enroll staff members in a First Aid and CPR training course during the first six weeks of new staff orientation that can be completed within the first ninety days of employment. 2. Per child care rule 10A NCAC 09 . 1102(g), each child care administrator and all staff should complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator with the completion certificate within the first ninety days of employment. During today’s visit, one staff member with a date of employment of 08/22/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 12/14/2025. One staff member with a date of employment of 08/28/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. Because this training was completed prior to or during today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. 3. Per child care rule 10A NCAC 09 .2510(j), staff working part-time, full-day or track out school age care programs required to complete Basic School Age Care (BSAC) training, should complete this training within three months of employment. During today’s visit, one staff member with a date of employment of 08/28/2025 completed BSAC training on 01/05/2026. Because this training was completed prior to today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the BSAC training and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. CONSULTATION FOR THE RATED LICENSE ASSESSMENT: After reviewing all paperwork for accuracy and completion before the expiration of the temporary license on February 9, 2026, a permit packet will be submitted for processing to request a QRIS Pathway to the Stars star rated license for this facility. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1048, 1049, 1445, or 1897 corrected during today’s visit. I documented the correction of these violations in this visit summary. Because the violations cited during today’s visit were all corrected during today’s visit, no compliance letter documentation will be due after today’s visit. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#3 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period, licensing in general, or the rated license assessment process, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 23 Completed Date: 1/6/2026 Age: From 5 To 11 Total Minutes: 215 Time In: 02:25 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the third Temporary Time Period visit. Karagen Bailey, Program Coordinator, assisted me with today’s visit. Currently, this facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. This facility’s compliance history prior to today’s visit was 96% and was reviewed with you today. This facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated December 1, 2025. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Snack food and beverage items did not require refrigeration. I completed a walkthrough of the indoor environment. Students arrived in the gym at 3:30pm while staff recorded their arrival times and attendance. Students immediately began to work on homework and pencil-paper activity sheets. Students transitioned to the bathrooms in the hallway to wash hands and then moved to the cafeteria to eat snack. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all returning staff files for completion of the trainings required to completed within the first ninety days of employment: Basic School Age Care (BSAC) training, Recognizing and Responding to Suspicions of Child Maltreatment training, and First Aid and CPR training. No Staff and Training (S&T) Worksheet was shared with me and therefore was not included in this visit summary report. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE ASSESSMENT INFORMATION: During the visit conducted on September 16, 2025, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on October 21, 2025. As of today’s date, I have not received the application or required documents. On January 2, 2026, Ms. Curtis informed me by email that she was considering the “Classroom and Instruction Quality Assessment (Pathway 2)” option but was unsure of this choice due to the pending approval of their submitted curriculum. I responded to Ms. Curtis’ email informing her that I was working to gather the best and most informative response to her question. During today’s visit, I responded to Ms. Curtis’ second email and shared the following clarifying information to answer her question: “Unfortunately, there is not enough time to complete the Environmental Rating Scale (ERS) assessment before the YMCA Childcare in Catawba County temporary licenses expire. Therefore, ‘Program Assessment (Pathway 1)’ is not a viable option due to the expiration date of the temporary license. If you want to earn a 4 or 5 star rated license at any or all of the YMCA Childcare locations in Catawba County, you may move forward with the ‘Classroom and Instructional Quality (Pathway 2)’ option with the plan to use the curriculum you have submitted for approval. However, you will need to choose a curriculum that has already been approved as a back-up plan just in case your curriculum (that is under review) is not approved before your rated license assessment is processed. Two reminders: • Formative Assessments aren’t required for SA only programs. • Rule .3205(d)(5), ‘Classroom and Instructional Quality (Pathway 2)’, three-star level doesn’t require an approved curriculum to be used. You can use any curriculum when earning a three-star rating. “ Here is a review of the steps that need to be completed for the “Classroom and Instructional Quality Assessment (Pathway 2)” option: If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 7, 2026. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically and submit to your child care consultant no later than January 7, 2026. • Identify Continuous Quality Improvement (CQI) goals for the facility and individuals and begin implementation and documenting ongoing progress toward achieving the goal(s). Complete the Facility CQI Plan form electronically and submit to your child care consultant no later than January 9, 2026. • Identify Family and Community Engagement practices. Begin planning for implementation and documentation. Complete the “Family and Community Engagement” form electronically and submit to your child care consultant no later than January 9, 2026. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) Send documentation by email to be used to verify the curriculum of your choice that you have put in place no later than January 9, 2026. • Select and implement a coaching or training option for the administrator. Send documentation by email to used to verify the coaching or training option you choose for the administrator. Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: o (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; o (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or o © annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218.2. • (OPTIONAL) Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition Visit child care rule section 10A NCAC 09 .3224 Recognition Of Quality Initiatives for more information and details to earn quality initiative recognition. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents on or before January 7, 2026. The following violations were observed, cited, and corrected prior to or during today's visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose First Aid training was due by 11/22/2025 completed First Aid training on 12/08/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose CPR training was due by 11/22/2025 completed CPR training on 12/08/2025. .1102(d) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One staff member with a date of employment of 08/28/2025 whose BSAC training was due by 11/28/2025 completed BSAC training on 01/05/2026. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/28/2025 whose Recognizing and Responding to Suspicions of Child Maltreatment training was due by 11/28/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. .1102(g) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within ninety days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid training. During today’s visit, one staff member with a date of employment of 08/22/2025 whose First Aid and CPR training was due by 11/22/2025 but whose First Aid and CPR training was completed on 12/08/2025 resulting in two violations. Because this training was completed prior to today’s visit, these violations were recorded as corrected during today’s visit. To maintain compliance with this child care requirement, I suggest you enroll staff members in a First Aid and CPR training course during the first six weeks of new staff orientation that can be completed within the first ninety days of employment. 2. Per child care rule 10A NCAC 09 . 1102(g), each child care administrator and all staff should complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator with the completion certificate within the first ninety days of employment. During today’s visit, one staff member with a date of employment of 08/22/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 12/14/2025. One staff member with a date of employment of 08/28/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. Because this training was completed prior to or during today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. 3. Per child care rule 10A NCAC 09 .2510(j), staff working part-time, full-day or track out school age care programs required to complete Basic School Age Care (BSAC) training, should complete this training within three months of employment. During today’s visit, one staff member with a date of employment of 08/28/2025 completed BSAC training on 01/05/2026. Because this training was completed prior to today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the BSAC training and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. CONSULTATION FOR THE RATED LICENSE ASSESSMENT: After reviewing all paperwork for accuracy and completion before the expiration of the temporary license on February 9, 2026, a permit packet will be submitted for processing to request a QRIS Pathway to the Stars star rated license for this facility. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1048, 1049, 1445, or 1897 corrected during today’s visit. I documented the correction of these violations in this visit summary. Because the violations cited during today’s visit were all corrected during today’s visit, no compliance letter documentation will be due after today’s visit. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#3 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period, licensing in general, or the rated license assessment process, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3224 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 23 Completed Date: 1/6/2026 Age: From 5 To 11 Total Minutes: 215 Time In: 02:25 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the third Temporary Time Period visit. Karagen Bailey, Program Coordinator, assisted me with today’s visit. Currently, this facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. This facility’s compliance history prior to today’s visit was 96% and was reviewed with you today. This facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated December 1, 2025. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Snack food and beverage items did not require refrigeration. I completed a walkthrough of the indoor environment. Students arrived in the gym at 3:30pm while staff recorded their arrival times and attendance. Students immediately began to work on homework and pencil-paper activity sheets. Students transitioned to the bathrooms in the hallway to wash hands and then moved to the cafeteria to eat snack. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all returning staff files for completion of the trainings required to completed within the first ninety days of employment: Basic School Age Care (BSAC) training, Recognizing and Responding to Suspicions of Child Maltreatment training, and First Aid and CPR training. No Staff and Training (S&T) Worksheet was shared with me and therefore was not included in this visit summary report. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE ASSESSMENT INFORMATION: During the visit conducted on September 16, 2025, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on October 21, 2025. As of today’s date, I have not received the application or required documents. On January 2, 2026, Ms. Curtis informed me by email that she was considering the “Classroom and Instruction Quality Assessment (Pathway 2)” option but was unsure of this choice due to the pending approval of their submitted curriculum. I responded to Ms. Curtis’ email informing her that I was working to gather the best and most informative response to her question. During today’s visit, I responded to Ms. Curtis’ second email and shared the following clarifying information to answer her question: “Unfortunately, there is not enough time to complete the Environmental Rating Scale (ERS) assessment before the YMCA Childcare in Catawba County temporary licenses expire. Therefore, ‘Program Assessment (Pathway 1)’ is not a viable option due to the expiration date of the temporary license. If you want to earn a 4 or 5 star rated license at any or all of the YMCA Childcare locations in Catawba County, you may move forward with the ‘Classroom and Instructional Quality (Pathway 2)’ option with the plan to use the curriculum you have submitted for approval. However, you will need to choose a curriculum that has already been approved as a back-up plan just in case your curriculum (that is under review) is not approved before your rated license assessment is processed. Two reminders: • Formative Assessments aren’t required for SA only programs. • Rule .3205(d)(5), ‘Classroom and Instructional Quality (Pathway 2)’, three-star level doesn’t require an approved curriculum to be used. You can use any curriculum when earning a three-star rating. “ Here is a review of the steps that need to be completed for the “Classroom and Instructional Quality Assessment (Pathway 2)” option: If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 7, 2026. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically and submit to your child care consultant no later than January 7, 2026. • Identify Continuous Quality Improvement (CQI) goals for the facility and individuals and begin implementation and documenting ongoing progress toward achieving the goal(s). Complete the Facility CQI Plan form electronically and submit to your child care consultant no later than January 9, 2026. • Identify Family and Community Engagement practices. Begin planning for implementation and documentation. Complete the “Family and Community Engagement” form electronically and submit to your child care consultant no later than January 9, 2026. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) Send documentation by email to be used to verify the curriculum of your choice that you have put in place no later than January 9, 2026. • Select and implement a coaching or training option for the administrator. Send documentation by email to used to verify the coaching or training option you choose for the administrator. Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: o (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; o (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or o © annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218.2. • (OPTIONAL) Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition Visit child care rule section 10A NCAC 09 .3224 Recognition Of Quality Initiatives for more information and details to earn quality initiative recognition. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents on or before January 7, 2026. The following violations were observed, cited, and corrected prior to or during today's visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose First Aid training was due by 11/22/2025 completed First Aid training on 12/08/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose CPR training was due by 11/22/2025 completed CPR training on 12/08/2025. .1102(d) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One staff member with a date of employment of 08/28/2025 whose BSAC training was due by 11/28/2025 completed BSAC training on 01/05/2026. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/28/2025 whose Recognizing and Responding to Suspicions of Child Maltreatment training was due by 11/28/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. .1102(g) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within ninety days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid training. During today’s visit, one staff member with a date of employment of 08/22/2025 whose First Aid and CPR training was due by 11/22/2025 but whose First Aid and CPR training was completed on 12/08/2025 resulting in two violations. Because this training was completed prior to today’s visit, these violations were recorded as corrected during today’s visit. To maintain compliance with this child care requirement, I suggest you enroll staff members in a First Aid and CPR training course during the first six weeks of new staff orientation that can be completed within the first ninety days of employment. 2. Per child care rule 10A NCAC 09 . 1102(g), each child care administrator and all staff should complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator with the completion certificate within the first ninety days of employment. During today’s visit, one staff member with a date of employment of 08/22/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 12/14/2025. One staff member with a date of employment of 08/28/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. Because this training was completed prior to or during today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. 3. Per child care rule 10A NCAC 09 .2510(j), staff working part-time, full-day or track out school age care programs required to complete Basic School Age Care (BSAC) training, should complete this training within three months of employment. During today’s visit, one staff member with a date of employment of 08/28/2025 completed BSAC training on 01/05/2026. Because this training was completed prior to today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the BSAC training and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. CONSULTATION FOR THE RATED LICENSE ASSESSMENT: After reviewing all paperwork for accuracy and completion before the expiration of the temporary license on February 9, 2026, a permit packet will be submitted for processing to request a QRIS Pathway to the Stars star rated license for this facility. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1048, 1049, 1445, or 1897 corrected during today’s visit. I documented the correction of these violations in this visit summary. Because the violations cited during today’s visit were all corrected during today’s visit, no compliance letter documentation will be due after today’s visit. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#3 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period, licensing in general, or the rated license assessment process, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 23 Completed Date: 1/6/2026 Age: From 5 To 11 Total Minutes: 215 Time In: 02:25 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the third Temporary Time Period visit. Karagen Bailey, Program Coordinator, assisted me with today’s visit. Currently, this facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. This facility’s compliance history prior to today’s visit was 96% and was reviewed with you today. This facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated December 1, 2025. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Snack food and beverage items did not require refrigeration. I completed a walkthrough of the indoor environment. Students arrived in the gym at 3:30pm while staff recorded their arrival times and attendance. Students immediately began to work on homework and pencil-paper activity sheets. Students transitioned to the bathrooms in the hallway to wash hands and then moved to the cafeteria to eat snack. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all returning staff files for completion of the trainings required to completed within the first ninety days of employment: Basic School Age Care (BSAC) training, Recognizing and Responding to Suspicions of Child Maltreatment training, and First Aid and CPR training. No Staff and Training (S&T) Worksheet was shared with me and therefore was not included in this visit summary report. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE ASSESSMENT INFORMATION: During the visit conducted on September 16, 2025, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on October 21, 2025. As of today’s date, I have not received the application or required documents. On January 2, 2026, Ms. Curtis informed me by email that she was considering the “Classroom and Instruction Quality Assessment (Pathway 2)” option but was unsure of this choice due to the pending approval of their submitted curriculum. I responded to Ms. Curtis’ email informing her that I was working to gather the best and most informative response to her question. During today’s visit, I responded to Ms. Curtis’ second email and shared the following clarifying information to answer her question: “Unfortunately, there is not enough time to complete the Environmental Rating Scale (ERS) assessment before the YMCA Childcare in Catawba County temporary licenses expire. Therefore, ‘Program Assessment (Pathway 1)’ is not a viable option due to the expiration date of the temporary license. If you want to earn a 4 or 5 star rated license at any or all of the YMCA Childcare locations in Catawba County, you may move forward with the ‘Classroom and Instructional Quality (Pathway 2)’ option with the plan to use the curriculum you have submitted for approval. However, you will need to choose a curriculum that has already been approved as a back-up plan just in case your curriculum (that is under review) is not approved before your rated license assessment is processed. Two reminders: • Formative Assessments aren’t required for SA only programs. • Rule .3205(d)(5), ‘Classroom and Instructional Quality (Pathway 2)’, three-star level doesn’t require an approved curriculum to be used. You can use any curriculum when earning a three-star rating. “ Here is a review of the steps that need to be completed for the “Classroom and Instructional Quality Assessment (Pathway 2)” option: If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 7, 2026. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically and submit to your child care consultant no later than January 7, 2026. • Identify Continuous Quality Improvement (CQI) goals for the facility and individuals and begin implementation and documenting ongoing progress toward achieving the goal(s). Complete the Facility CQI Plan form electronically and submit to your child care consultant no later than January 9, 2026. • Identify Family and Community Engagement practices. Begin planning for implementation and documentation. Complete the “Family and Community Engagement” form electronically and submit to your child care consultant no later than January 9, 2026. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) Send documentation by email to be used to verify the curriculum of your choice that you have put in place no later than January 9, 2026. • Select and implement a coaching or training option for the administrator. Send documentation by email to used to verify the coaching or training option you choose for the administrator. Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: o (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; o (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or o © annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218.2. • (OPTIONAL) Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition Visit child care rule section 10A NCAC 09 .3224 Recognition Of Quality Initiatives for more information and details to earn quality initiative recognition. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents on or before January 7, 2026. The following violations were observed, cited, and corrected prior to or during today's visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose First Aid training was due by 11/22/2025 completed First Aid training on 12/08/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/22/2025 whose CPR training was due by 11/22/2025 completed CPR training on 12/08/2025. .1102(d) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One staff member with a date of employment of 08/28/2025 whose BSAC training was due by 11/28/2025 completed BSAC training on 01/05/2026. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/28/2025 whose Recognizing and Responding to Suspicions of Child Maltreatment training was due by 11/28/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. .1102(g) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within ninety days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid training. During today’s visit, one staff member with a date of employment of 08/22/2025 whose First Aid and CPR training was due by 11/22/2025 but whose First Aid and CPR training was completed on 12/08/2025 resulting in two violations. Because this training was completed prior to today’s visit, these violations were recorded as corrected during today’s visit. To maintain compliance with this child care requirement, I suggest you enroll staff members in a First Aid and CPR training course during the first six weeks of new staff orientation that can be completed within the first ninety days of employment. 2. Per child care rule 10A NCAC 09 . 1102(g), each child care administrator and all staff should complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator with the completion certificate within the first ninety days of employment. During today’s visit, one staff member with a date of employment of 08/22/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 12/14/2025. One staff member with a date of employment of 08/28/2025 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 01/06/2026. Because this training was completed prior to or during today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the Recognizing and Responding to Suspicions of Child Maltreatment training through the Positive Childhood Alliance NC website and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. 3. Per child care rule 10A NCAC 09 .2510(j), staff working part-time, full-day or track out school age care programs required to complete Basic School Age Care (BSAC) training, should complete this training within three months of employment. During today’s visit, one staff member with a date of employment of 08/28/2025 completed BSAC training on 01/05/2026. Because this training was completed prior to today’s visit, this violation was recorded as corrected during today’s visit. I suggested you require new employees to complete the BSAC training and/or present the administrator or program coordinator with the completion certificate within the first six weeks of employment. CONSULTATION FOR THE RATED LICENSE ASSESSMENT: After reviewing all paperwork for accuracy and completion before the expiration of the temporary license on February 9, 2026, a permit packet will be submitted for processing to request a QRIS Pathway to the Stars star rated license for this facility. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1048, 1049, 1445, or 1897 corrected during today’s visit. I documented the correction of these violations in this visit summary. Because the violations cited during today’s visit were all corrected during today’s visit, no compliance letter documentation will be due after today’s visit. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#3 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period, licensing in general, or the rated license assessment process, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 25 Completed Date: 11/19/2025 Age: From 5 To 11 Total Minutes: 200 Time In: 02:40 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the second Temporary Time Period visit. Karagen Bailey, Program Coordinator assisted me with today’s visit. Currently, your facility operates with a temporary license issued on August 9, 2025. The facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated October 22, 2023. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2023. I verified that lead water testing required to be completed every three years was completed on July 3, 2025 those test results indicated that the school’s drinking water source was within the required limits. I verified that lead-based paint testing was completed as required and those test results indicated that the school had no lead-based paint hazards based on a signed attestation submitted by the school and dated June 3, 2025. I verified that asbestos testing was completed as required and those test results indicated that the school had no asbestos hazards based on an exemption letter submitted by the school and dated June 3, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Today’s snack met the meal pattern requirements. I completed a walkthrough of the indoor and outdoor environment. Students arrived, were greeted, and participated in a welcoming group activity, and divided into two groups in the Media Center. Students transitioned to the restrooms in the hallway located between the gymnasium and the cafeteria to wash hands. Students transitioned to the cafeteria where they ate snack. Students transitioned to the gymnasium where they played in activity areas of their choice. Students transitioned to the playground for outdoor play. Students transitioned to back to the gymnasium for a whole group read-aloud activity and Flop Ball activities. Students departed from the gymnasium. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored three staffs files that were not available for review during the TTP#1 visit on September 16, 2025. Kimberly Curtis, Regional Programming Director, sent me the Staff and Training (S&T) Worksheet by email today. The S&T worksheet was not signed. Please keep the Staff and Training Worksheet current and make a signed copy available for review by DCDEE staff. I understand that this facility does not provide transportation. During the visit conducted on September 16, 2025, Ms. Curtis and I discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on September 30, 2025. As of today’s date, I have not received the application or required documents. Today, I sent Ms. Curtis an email asking that she choose a QRIS rated license assessment option and notify me of that choice as soon as possible. The following steps are how you can begin preparing for the Rated License process: If you choose the Program Assessment option (Pathway 1): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, November 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, November 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the SACERS-U book. • Prepare for Environmental Rating Scale (ERS) assessments. O Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. If you choose the Classroom and Instructional Quality Assessment option (Pathway 2): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, December 5, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for administrators. If you choose the Accreditation and Head Start Assessment (Pathway 3): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 5, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents as stated above depending on the assessment option chosen. The following violations were cited during today's visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. .0701(a) 1314 Emergency information did not name child's health care professional. One child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. .0802(c)(2) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. One staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. 10A NCAC 09 .2510(i)(2) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0701(a), each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. During today’s visit, three staff members had staff medical assessments on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. Since these staff medical assessments were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 2. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual who is free of active tuberculosis may not be more than twelve months old. During today’s visit, three staff members had TB test results on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. Since these TB test results were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the TB Screening Form/TB Test Results documents provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 3. Per child care rule 10A NCAC 09 .0802(c)(2), emergency information should include the name of a health care professional for the child. During today’s visit, one child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. To correct this violation, I suggest you have the parent write in the name of a health care professional such as a family physician, a pediatrician, a local urgent care center, or a local health department. To maintain compliance with this child care requirement, I suggested you review each child enrollment application upon receipt to ensure all required information has been completed and provided by the parent. To ensure this violation does not occur again in the future, I suggested you review all the child enrollment applications to make sure all required information was provided by each parent for each child enrolled. 4. Per child care rule 10A NCAC 09 .2510(i)(2)(A-G), within the first six weeks of assuming responsibility for supervising a group of school-age children, each employee should complete a total of nine clock hours of training on topics outlined in this rule. During today’s visit, one staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. Ms. Bailey stated that Ms. Curtis was in the process of completing the new staff orientation training with this staff member but had reset the employee’s hire date based on the correction of violation item number 1041 regarding a criminal background check (CBC) qualification letter cited during the TTP#1 visit on 09/16/2025. I explained that we would not change the employee’s date of employment based on the correction of a violation regarding the CBC qualification letter. To correct this violation, I suggested you complete the new staff orientation training with this staff member and document all the new staff orientation training on the “Documentation Of Staff Orientation Centers: School-Age” form provided on the DCDEE website under “Provider”/”Provider Documents and Forms”. To maintain compliance with this child care requirement, I suggested you complete new staff orientation training for all new staff members within the first six weeks of employment. CONSULTATION: 1. I suggest you provide an up to date, printed, and signed copy of the Staff and Training Worksheet to each site location. This practice would make monitoring time in facilities much more efficient and timely. 2. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. The compliance of this rule will be monitored during your next visit. No action is needed on your part if you have already completed the ABCMS Provider Portal training and are currently using the ABCMS Provider Portal to update information regarding new hires or FCCH residents. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and terminated and as FCCH residents move in or reach sixteen years of age. If you are not already using the ABCMS Provider Portal to update information regarding new hires or FCCH residents, you will need both an Individual NCID and a Business NCID. You will need an email address for your Individual NCID and a different email address for your Business NCID account. Once you have created your Business NCID, complete the ABCMS Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given to you, you must verify your facility roster to ensure current staff or current FCCH residents are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated and as FCCH residents change or reach sixteen years of age. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at 919.814.6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1032 and 1033 corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter and supporting documents no later than December 3, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, a handwritten visit summary including violations cited and a handwritten enrollment form were prepared, reviewed, signed, and a copy was left with you today. A computer-generated visit summary will be prepared and mailed to you as soon as possible. If you have any questions regarding this TTP#2 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 25 Completed Date: 11/19/2025 Age: From 5 To 11 Total Minutes: 200 Time In: 02:40 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the second Temporary Time Period visit. Karagen Bailey, Program Coordinator assisted me with today’s visit. Currently, your facility operates with a temporary license issued on August 9, 2025. The facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated October 22, 2023. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2023. I verified that lead water testing required to be completed every three years was completed on July 3, 2025 those test results indicated that the school’s drinking water source was within the required limits. I verified that lead-based paint testing was completed as required and those test results indicated that the school had no lead-based paint hazards based on a signed attestation submitted by the school and dated June 3, 2025. I verified that asbestos testing was completed as required and those test results indicated that the school had no asbestos hazards based on an exemption letter submitted by the school and dated June 3, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Today’s snack met the meal pattern requirements. I completed a walkthrough of the indoor and outdoor environment. Students arrived, were greeted, and participated in a welcoming group activity, and divided into two groups in the Media Center. Students transitioned to the restrooms in the hallway located between the gymnasium and the cafeteria to wash hands. Students transitioned to the cafeteria where they ate snack. Students transitioned to the gymnasium where they played in activity areas of their choice. Students transitioned to the playground for outdoor play. Students transitioned to back to the gymnasium for a whole group read-aloud activity and Flop Ball activities. Students departed from the gymnasium. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored three staffs files that were not available for review during the TTP#1 visit on September 16, 2025. Kimberly Curtis, Regional Programming Director, sent me the Staff and Training (S&T) Worksheet by email today. The S&T worksheet was not signed. Please keep the Staff and Training Worksheet current and make a signed copy available for review by DCDEE staff. I understand that this facility does not provide transportation. During the visit conducted on September 16, 2025, Ms. Curtis and I discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on September 30, 2025. As of today’s date, I have not received the application or required documents. Today, I sent Ms. Curtis an email asking that she choose a QRIS rated license assessment option and notify me of that choice as soon as possible. The following steps are how you can begin preparing for the Rated License process: If you choose the Program Assessment option (Pathway 1): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, November 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, November 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the SACERS-U book. • Prepare for Environmental Rating Scale (ERS) assessments. O Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. If you choose the Classroom and Instructional Quality Assessment option (Pathway 2): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, December 5, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for administrators. If you choose the Accreditation and Head Start Assessment (Pathway 3): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 5, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents as stated above depending on the assessment option chosen. The following violations were cited during today's visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. .0701(a) 1314 Emergency information did not name child's health care professional. One child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. .0802(c)(2) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. One staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. 10A NCAC 09 .2510(i)(2) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0701(a), each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. During today’s visit, three staff members had staff medical assessments on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. Since these staff medical assessments were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 2. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual who is free of active tuberculosis may not be more than twelve months old. During today’s visit, three staff members had TB test results on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. Since these TB test results were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the TB Screening Form/TB Test Results documents provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 3. Per child care rule 10A NCAC 09 .0802(c)(2), emergency information should include the name of a health care professional for the child. During today’s visit, one child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. To correct this violation, I suggest you have the parent write in the name of a health care professional such as a family physician, a pediatrician, a local urgent care center, or a local health department. To maintain compliance with this child care requirement, I suggested you review each child enrollment application upon receipt to ensure all required information has been completed and provided by the parent. To ensure this violation does not occur again in the future, I suggested you review all the child enrollment applications to make sure all required information was provided by each parent for each child enrolled. 4. Per child care rule 10A NCAC 09 .2510(i)(2)(A-G), within the first six weeks of assuming responsibility for supervising a group of school-age children, each employee should complete a total of nine clock hours of training on topics outlined in this rule. During today’s visit, one staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. Ms. Bailey stated that Ms. Curtis was in the process of completing the new staff orientation training with this staff member but had reset the employee’s hire date based on the correction of violation item number 1041 regarding a criminal background check (CBC) qualification letter cited during the TTP#1 visit on 09/16/2025. I explained that we would not change the employee’s date of employment based on the correction of a violation regarding the CBC qualification letter. To correct this violation, I suggested you complete the new staff orientation training with this staff member and document all the new staff orientation training on the “Documentation Of Staff Orientation Centers: School-Age” form provided on the DCDEE website under “Provider”/”Provider Documents and Forms”. To maintain compliance with this child care requirement, I suggested you complete new staff orientation training for all new staff members within the first six weeks of employment. CONSULTATION: 1. I suggest you provide an up to date, printed, and signed copy of the Staff and Training Worksheet to each site location. This practice would make monitoring time in facilities much more efficient and timely. 2. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. The compliance of this rule will be monitored during your next visit. No action is needed on your part if you have already completed the ABCMS Provider Portal training and are currently using the ABCMS Provider Portal to update information regarding new hires or FCCH residents. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and terminated and as FCCH residents move in or reach sixteen years of age. If you are not already using the ABCMS Provider Portal to update information regarding new hires or FCCH residents, you will need both an Individual NCID and a Business NCID. You will need an email address for your Individual NCID and a different email address for your Business NCID account. Once you have created your Business NCID, complete the ABCMS Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given to you, you must verify your facility roster to ensure current staff or current FCCH residents are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated and as FCCH residents change or reach sixteen years of age. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at 919.814.6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1032 and 1033 corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter and supporting documents no later than December 3, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, a handwritten visit summary including violations cited and a handwritten enrollment form were prepared, reviewed, signed, and a copy was left with you today. A computer-generated visit summary will be prepared and mailed to you as soon as possible. If you have any questions regarding this TTP#2 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 25 Completed Date: 11/19/2025 Age: From 5 To 11 Total Minutes: 200 Time In: 02:40 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the second Temporary Time Period visit. Karagen Bailey, Program Coordinator assisted me with today’s visit. Currently, your facility operates with a temporary license issued on August 9, 2025. The facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated October 22, 2023. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2023. I verified that lead water testing required to be completed every three years was completed on July 3, 2025 those test results indicated that the school’s drinking water source was within the required limits. I verified that lead-based paint testing was completed as required and those test results indicated that the school had no lead-based paint hazards based on a signed attestation submitted by the school and dated June 3, 2025. I verified that asbestos testing was completed as required and those test results indicated that the school had no asbestos hazards based on an exemption letter submitted by the school and dated June 3, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Today’s snack met the meal pattern requirements. I completed a walkthrough of the indoor and outdoor environment. Students arrived, were greeted, and participated in a welcoming group activity, and divided into two groups in the Media Center. Students transitioned to the restrooms in the hallway located between the gymnasium and the cafeteria to wash hands. Students transitioned to the cafeteria where they ate snack. Students transitioned to the gymnasium where they played in activity areas of their choice. Students transitioned to the playground for outdoor play. Students transitioned to back to the gymnasium for a whole group read-aloud activity and Flop Ball activities. Students departed from the gymnasium. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored three staffs files that were not available for review during the TTP#1 visit on September 16, 2025. Kimberly Curtis, Regional Programming Director, sent me the Staff and Training (S&T) Worksheet by email today. The S&T worksheet was not signed. Please keep the Staff and Training Worksheet current and make a signed copy available for review by DCDEE staff. I understand that this facility does not provide transportation. During the visit conducted on September 16, 2025, Ms. Curtis and I discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on September 30, 2025. As of today’s date, I have not received the application or required documents. Today, I sent Ms. Curtis an email asking that she choose a QRIS rated license assessment option and notify me of that choice as soon as possible. The following steps are how you can begin preparing for the Rated License process: If you choose the Program Assessment option (Pathway 1): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, November 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, November 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the SACERS-U book. • Prepare for Environmental Rating Scale (ERS) assessments. O Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. If you choose the Classroom and Instructional Quality Assessment option (Pathway 2): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, December 5, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for administrators. If you choose the Accreditation and Head Start Assessment (Pathway 3): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 5, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents as stated above depending on the assessment option chosen. The following violations were cited during today's visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. .0701(a) 1314 Emergency information did not name child's health care professional. One child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. .0802(c)(2) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. One staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. 10A NCAC 09 .2510(i)(2) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0701(a), each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. During today’s visit, three staff members had staff medical assessments on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. Since these staff medical assessments were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 2. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual who is free of active tuberculosis may not be more than twelve months old. During today’s visit, three staff members had TB test results on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. Since these TB test results were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the TB Screening Form/TB Test Results documents provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 3. Per child care rule 10A NCAC 09 .0802(c)(2), emergency information should include the name of a health care professional for the child. During today’s visit, one child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. To correct this violation, I suggest you have the parent write in the name of a health care professional such as a family physician, a pediatrician, a local urgent care center, or a local health department. To maintain compliance with this child care requirement, I suggested you review each child enrollment application upon receipt to ensure all required information has been completed and provided by the parent. To ensure this violation does not occur again in the future, I suggested you review all the child enrollment applications to make sure all required information was provided by each parent for each child enrolled. 4. Per child care rule 10A NCAC 09 .2510(i)(2)(A-G), within the first six weeks of assuming responsibility for supervising a group of school-age children, each employee should complete a total of nine clock hours of training on topics outlined in this rule. During today’s visit, one staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. Ms. Bailey stated that Ms. Curtis was in the process of completing the new staff orientation training with this staff member but had reset the employee’s hire date based on the correction of violation item number 1041 regarding a criminal background check (CBC) qualification letter cited during the TTP#1 visit on 09/16/2025. I explained that we would not change the employee’s date of employment based on the correction of a violation regarding the CBC qualification letter. To correct this violation, I suggested you complete the new staff orientation training with this staff member and document all the new staff orientation training on the “Documentation Of Staff Orientation Centers: School-Age” form provided on the DCDEE website under “Provider”/”Provider Documents and Forms”. To maintain compliance with this child care requirement, I suggested you complete new staff orientation training for all new staff members within the first six weeks of employment. CONSULTATION: 1. I suggest you provide an up to date, printed, and signed copy of the Staff and Training Worksheet to each site location. This practice would make monitoring time in facilities much more efficient and timely. 2. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. The compliance of this rule will be monitored during your next visit. No action is needed on your part if you have already completed the ABCMS Provider Portal training and are currently using the ABCMS Provider Portal to update information regarding new hires or FCCH residents. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and terminated and as FCCH residents move in or reach sixteen years of age. If you are not already using the ABCMS Provider Portal to update information regarding new hires or FCCH residents, you will need both an Individual NCID and a Business NCID. You will need an email address for your Individual NCID and a different email address for your Business NCID account. Once you have created your Business NCID, complete the ABCMS Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given to you, you must verify your facility roster to ensure current staff or current FCCH residents are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated and as FCCH residents change or reach sixteen years of age. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at 919.814.6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1032 and 1033 corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter and supporting documents no later than December 3, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, a handwritten visit summary including violations cited and a handwritten enrollment form were prepared, reviewed, signed, and a copy was left with you today. A computer-generated visit summary will be prepared and mailed to you as soon as possible. If you have any questions regarding this TTP#2 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 25 Completed Date: 11/19/2025 Age: From 5 To 11 Total Minutes: 200 Time In: 02:40 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the second Temporary Time Period visit. Karagen Bailey, Program Coordinator assisted me with today’s visit. Currently, your facility operates with a temporary license issued on August 9, 2025. The facility’s temporary license, NC Summary of Child Care Law poster, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area in the hallway outside the gym. The last monthly fire drill documented on the Fire Drill Log dated October 22, 2023. The last emergency drill documented on the Emergency Drill Log was a shelter-in-place drill dated October 24, 2023. I verified that lead water testing required to be completed every three years was completed on July 3, 2025 those test results indicated that the school’s drinking water source was within the required limits. I verified that lead-based paint testing was completed as required and those test results indicated that the school had no lead-based paint hazards based on a signed attestation submitted by the school and dated June 3, 2025. I verified that asbestos testing was completed as required and those test results indicated that the school had no asbestos hazards based on an exemption letter submitted by the school and dated June 3, 2025. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. Today’s snack met the meal pattern requirements. I completed a walkthrough of the indoor and outdoor environment. Students arrived, were greeted, and participated in a welcoming group activity, and divided into two groups in the Media Center. Students transitioned to the restrooms in the hallway located between the gymnasium and the cafeteria to wash hands. Students transitioned to the cafeteria where they ate snack. Students transitioned to the gymnasium where they played in activity areas of their choice. Students transitioned to the playground for outdoor play. Students transitioned to back to the gymnasium for a whole group read-aloud activity and Flop Ball activities. Students departed from the gymnasium. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions and observed these being maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored three staffs files that were not available for review during the TTP#1 visit on September 16, 2025. Kimberly Curtis, Regional Programming Director, sent me the Staff and Training (S&T) Worksheet by email today. The S&T worksheet was not signed. Please keep the Staff and Training Worksheet current and make a signed copy available for review by DCDEE staff. I understand that this facility does not provide transportation. During the visit conducted on September 16, 2025, Ms. Curtis and I discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for the administrator and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During that visit, you stated that you were uncertain of the QRIS assessment option that this program would choose. We reviewed the “Pathways to the Stars Application for Assessment for a Rated License for Centers” and the various components. I requested that the application and required documents be submitted to me no later than the end of the business day on September 30, 2025. As of today’s date, I have not received the application or required documents. Today, I sent Ms. Curtis an email asking that she choose a QRIS rated license assessment option and notify me of that choice as soon as possible. The following steps are how you can begin preparing for the Rated License process: If you choose the Program Assessment option (Pathway 1): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, November 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, November 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the SACERS-U book. • Prepare for Environmental Rating Scale (ERS) assessments. O Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. If you choose the Classroom and Instructional Quality Assessment option (Pathway 2): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, December 5, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for administrators. If you choose the Accreditation and Head Start Assessment (Pathway 3): • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, January 5, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Please submit the “Application For Assessment for a Rated License for Centers” and the required documents as stated above depending on the assessment option chosen. The following violations were cited during today's visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. .0701(a) 1314 Emergency information did not name child's health care professional. One child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. .0802(c)(2) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. One staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. 10A NCAC 09 .2510(i)(2) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0701(a), each employee should have a staff medical assessment on file on or before the first day of employment that includes a statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. During today’s visit, three staff members had staff medical assessments on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had a staff medical assessment on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had a staff medical on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had a staff medical assessment on file dated 10/29/2025. Since these staff medical assessments were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the Staff Health Assessment/Medical Report document provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 2. Per child care rule 10A NCAC 09 .0701(a), all staff, including the director and individuals who volunteer more than once per week must have negative TB test results or screening information on file prior to employment. The results indicate that the individual who is free of active tuberculosis may not be more than twelve months old. During today’s visit, three staff members had TB test results on file dated after their date of employment which resulted in a violation. One staff member with a date of employment of 08/14/2025 had TB test results on file dated 10/07/2025. One staff member with a date of employment of 08/22/2025 had TB test results on file dated 09/19/2025. One staff member with a date of employment of 09/16/2025 had TB test results on file dated 10/29/2025. Since these TB test results were on file prior to today’s visit, the violation was corrected during today’s visit. To maintain compliance with this child care requirement, I suggested you give each new employee a blank copy of the TB Screening Form/TB Test Results documents provided by DCDEE when a job offer is made and require the completed document to be on file on or before the new staff member’s first day of employment. 3. Per child care rule 10A NCAC 09 .0802(c)(2), emergency information should include the name of a health care professional for the child. During today’s visit, one child enrollment application submitted electronically to the organization which included the required emergency information did not have a health care professional listed for the child. To correct this violation, I suggest you have the parent write in the name of a health care professional such as a family physician, a pediatrician, a local urgent care center, or a local health department. To maintain compliance with this child care requirement, I suggested you review each child enrollment application upon receipt to ensure all required information has been completed and provided by the parent. To ensure this violation does not occur again in the future, I suggested you review all the child enrollment applications to make sure all required information was provided by each parent for each child enrolled. 4. Per child care rule 10A NCAC 09 .2510(i)(2)(A-G), within the first six weeks of assuming responsibility for supervising a group of school-age children, each employee should complete a total of nine clock hours of training on topics outlined in this rule. During today’s visit, one staff member with a date of employment of 09/16/2025 had not completed new staff orientation training and no documentation of new staff orientation was on file. Ms. Bailey stated that Ms. Curtis was in the process of completing the new staff orientation training with this staff member but had reset the employee’s hire date based on the correction of violation item number 1041 regarding a criminal background check (CBC) qualification letter cited during the TTP#1 visit on 09/16/2025. I explained that we would not change the employee’s date of employment based on the correction of a violation regarding the CBC qualification letter. To correct this violation, I suggested you complete the new staff orientation training with this staff member and document all the new staff orientation training on the “Documentation Of Staff Orientation Centers: School-Age” form provided on the DCDEE website under “Provider”/”Provider Documents and Forms”. To maintain compliance with this child care requirement, I suggested you complete new staff orientation training for all new staff members within the first six weeks of employment. CONSULTATION: 1. I suggest you provide an up to date, printed, and signed copy of the Staff and Training Worksheet to each site location. This practice would make monitoring time in facilities much more efficient and timely. 2. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. The compliance of this rule will be monitored during your next visit. No action is needed on your part if you have already completed the ABCMS Provider Portal training and are currently using the ABCMS Provider Portal to update information regarding new hires or FCCH residents. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and terminated and as FCCH residents move in or reach sixteen years of age. If you are not already using the ABCMS Provider Portal to update information regarding new hires or FCCH residents, you will need both an Individual NCID and a Business NCID. You will need an email address for your Individual NCID and a different email address for your Business NCID account. Once you have created your Business NCID, complete the ABCMS Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given to you, you must verify your facility roster to ensure current staff or current FCCH residents are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated and as FCCH residents change or reach sixteen years of age. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at 919.814.6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 1032 and 1033 corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter and supporting documents no later than December 3, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, a handwritten visit summary including violations cited and a handwritten enrollment form were prepared, reviewed, signed, and a copy was left with you today. A computer-generated visit summary will be prepared and mailed to you as soon as possible. If you have any questions regarding this TTP#2 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2318 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: VIEWMONT ELEMENTARY YMCA CHILDCARE Facility ID: 18000639 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 22 Completed Date: 9/16/2025 Age: From 5 To 12 Total Minutes: 203 Time In: 03:07 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Karagen Bailey, Program Coordinator, and two group leaders. During the visit, Kimberly Curtis, Administrator, joined the visit to assist me. Because Ms. Curtis’ first of employment was September 9, 2025, Erica Simmons, Vice-President of Youth Development for Young Men’s Christian Association of Catawba Valley, Inc. joined the visit to assist Ms. Curtis and me with today’s visit. Ms. Curtis stated that program coordinators are on-site at the facility in their office as early as 1:00pm and will be available to assist with monitoring visits prior to students arriving for after-school care. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. I reviewed with Ms. Simmons today the facility information found in our system. Ms. Simmons stated there have been no changes to the facility phone number, email address, mailing address, or corporate contact for the facility. Ms. Simmons requested that I add a web address for the facility. I will make that addition for you. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board outside the school gym. The last monthly fire drill dated August 27, 2025 was documented on the Fire Drill Log. No emergency drill had been completed to date. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria by the YMCA staff. Shelf stable foods and beverages that did not require refrigeration were prepared and served to the students. I completed a walkthrough of the indoor licensed spaces and environments. I observed students arriving in the Media Center where headcount sheets were maintained by two group leaders. Shortly after arrival, the group leaders lead the students in a whole group opportunity to share snippets of their school day and personal plans for the week. The program coordinator lead the students in a review of the daily routine and the activities planned for which they could participate. I observed the three staff members transition students from the Media Center to the hall restrooms were they attended to personal care routines including handwashing. I observed one group leader move to the cafeteria where creative art activities, games, manipulatives, and homework assistance was available for the students. Students transitioned to the cafeteria and chose an activity after washing their hands. I observed students eating snack in the cafeteria and staff transition the group to the hall restrooms to wash hands and separate the whole group into two separate groups each lead by a group leader. I observed staff transition the two groups of students back to the cafeteria where they participated in a planned activity and lesson centered around the theme of “affirmations”. I observed the staff transition the two groups to the playground. I later observed the staff and students riding scooters in the gym. Positive interactions between the staff and the students took place throughout the visit today. I completed a walkthrough of the outdoor environment. I observed equipment in good repair and no safety concerns based on my walkthrough. I monitored supervision, adequate approved enhanced space use, enhanced capacity and group size, enhanced staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. Please see the attached Children’s Record worksheets. I monitored a portion of the staffs files. No Staff and Training (S&T) Worksheet was available for review. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. We discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization where you will find more information and details about the three different pathways so that your program can begin working towards a star rated license. During today’s visit, we I reviewed the following documents with Ms. Simmons and Ms. Curtis: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR If you decide to apply for the two through five star license, please access the fillable document, “Application For Assessment for a Rated License for Centers” through the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. Please indicate which pathway this program chooses to complete. Please submit your application by email to Carolyn Conley, Lead Child Care Consultant, at carolyn.conley@dhhs.nc.gov, by the end of the business day on September 30, 2025. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were cited during today's visit: Violation Number Comment Rule 801 Written procedures were not established for pick-up and delivery of children. The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. .1003(b) 1041 Prior to employment a Criminal Background Check was not completed. One staff member with a date of employment of 08/2025 did not complete the application process to obtain a CBC qualification letter prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review in paper format or in electronic format. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024. One staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. Neither staff member had a copy of the CBC qualification letter on file in paper format or electronic format. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1. Per child care rule, 10A NCAC 09 .1003(b), each facility should establish safe arrival and departure procedures and should post these procedures in a prominent location where they can be easily seen by parents and staff. During today’s visit, the template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted on the bulletin board outside the school gym but the facility procedures for arrival and departure were not posted. To maintain compliance with this child care requirement, I suggest you replace the template you have posted with the safe arrival and departure procedures you have documented in your parent handbook or create safe arrival and departure procedures for the facility using the child care rule clarifications included on the template. 2. Per North Carolina General Statute 110-91(9), all staff records, except financial records, should be available for review. Per child care rule 10A NCAC 09 .2318 Child Care Center Record Retention, all records shall(must) be maintained for review by representatives of the Division as specified in General Statute 110-91(9), child care rule .0304(g), shall(must) be available at the center during the hours of operation listed on the child care license, and may be maintained in a paper format or an electronic format, provided that all required signatures are preserved in a paper format, PDF or other used graphic format. During today’s visit, staff records were not available for review in paper format or in electronic format. Ms. Simmons stated that for confidentiality reasons, all staff records were kept in paper format at the corporate office and in electronic format at the facility site. Ms. Simmons stated that children records were kept in paper format and electronic format at the facility site. While attempting to share the staff records with me electronically, Ms. Simmons discovered that the staff records had not been uploaded electronically by the previous administrator resulting in staff records not being available to review today. I was able to review today at the facility site the Emergency Information forms in paper format for each of the three on-site staff members. I was able to verify Criminal Background Check (CBC) qualification letters through the ABCMS portal during today’s visit. To maintain compliance with this child care requirement, I suggest you upload the staff records in their electronic format and train Ms. Curtis and Ms. Bailey to access these documents for review upon the request of DCDEE representatives. 3. Per NC General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. During today’s visit, Peyton Solesbee, with a date of employment of 08/2025, did not complete the application process to obtain a CBC qualification letter prior to employment. Ms. Solesbee stated that she had submitted an application and paid a processing fee through the ABCMS portal but had not had her fingerprints taken and submitted by a law enforcement agency. Ms. Simmons and Ms. Curtis explained the complete CBC application process to Ms. Solesbee and informed her that she would not be allowed to return to work until the CBC application process was completed and she could submit a CBC qualification letter to the organization. Ms. Simmons and Ms. Solesbee created a plan for Ms. Solesbee to complete the CBC application process as soon as possible. To correct this violation, Ms. Solesbee may not work for this facility or any child care facility until she has completed the CBC application process and can produce a CBC qualification letter to Ms. Simmons and/or Ms. Curtis. Once Ms. Solesbee’s CBC qualification letter has been received, you will need to send me a copy of the CBC qualification by email for verification that this violation has been corrected. To maintain compliance with this child care requirement, I suggest you speak with the human resource (HR) department for your organization to revise your “onboarding procedures for new employees” if necessary. I also suggest that you speak with the program coordinator and make it clear that new employees may not begin working at the facility site until they can produce their CBC qualification letter. Making clear to the HR department, the administrator, and the program coordinator that onboarding and employment cannot begin without a CBC qualification letter in hand will create a “checks and balances” procedure within your organization leading to a less likelihood that this violation will be repeated in the future. 4. Per G.S. 110-90.2(b) & (d) & 10A NCAC 09 .2703(e), each employee should have a valid Criminal Background Check (CBC) qualification letter on file in their staff records. During today’s visit, one staff member with a date of employment of 05/2024 had a CBC qualified status dated 10/22/2024 and one staff member with a date of employment of 08/2025 had a CBC qualified status dated 08/21/2025. To maintain compliance with this child care requirement, this violation should be corrected within two weeks, and a copy of the qualification letter should be sent to the child care consultant along with the compliance letter. If the violation is corrected as stated and within two weeks, the staff member may remain in the facility. If the violation is not corrected as stated and within two weeks, the staff member will need to be removed from the work schedule until the CBC qualification letter is received by the organization and verified by the child care consultant. CONSULTATION: 1. As discussed today, please send me the completed S&T worksheet as soon as possible to be included in today’s visit summary packet. 2. Ms. Curtis stated that she had not received a copy of the site floor plan diagrams and space calculations and therefore estimated space capacities had been added to the Classroom Staff to Child Ratio charts. Ms. Simmons stated that she had the floor plan and the space capacities and had sent them to the previous administrator but would send them to Ms. Curtis. Once you receive the floor plan diagrams and space calculations, you will want to update the Classroom Staff to Child Ratio charts to include the accurate information. Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of groups times the maximum number of students allowed in each group based on staff to child ratio. Documenting the space capacity allows your staff to know the maximum number of students allowed in the space should the need arise for multiple groups to be combined together in the same space. The following minimum space capacities apply during the temporary license period: Space 1 (Cafeteria) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 2 (Gymnasium) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 Space 3 (Media Center) Maximum number of children allowed is 3 groups at 25 children per group for a total of 75 3. Per North Carolina General Statute 110-90.2(b), each employee should have a Criminal Background Check (CBC) qualification letter on file prior to employment. As discussed today, employee’s may not complete any “onboarding procedures for new employees” prior to your receiving a CBC qualification letter. Completing “onboarding procedures for new employees” shows an intent to hire and an employee cannot be hired prior to verifying the employee’s qualification as a child care provider. New employees that come to you with a valid and current CBC qualification letter in hand may begin “onboarding procedures for new employees” as you wish. To maintain compliance with this child requirement, I suggest you speak with the human resource department for your organization to ensure your “onboarding procedures for new employees” include waiting until the new employee has received their CBC qualification letter. 4. When employees are assigned to a different facility site within the same organization, the employee’s date of employment does not change. Therefore, training due dates should be completed based on the employee's date of employment with the organization and not based on the start date at a facility site. 5. Remind applicants to include all their work history that involves early childhood education. This is how you will determine how many years’ experience they have when you complete line item 16 on the S&T Worksheet. 6. As discussed today, per sanitation for child care center rule 15A NCAC 18A .2825(a), walls should be kept in good repair and clean. Today, I observed chipping and peeling blue paint along the cinderblock wall in the cafeteria. To maintain compliance with this sanitation rule, I suggest the chipping and peeling blue paint on the cinderblock wall in the cafeteria be repaired before your next sanitation inspection. 7. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 8. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 9. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale 3 (ERS3) assessments. 10. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 11. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 12. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 13. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator training/meetings on September 25, 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for this important meeting was shared with you by Ms. Conley. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 14. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 15. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 16. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 17. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation including CBC letters, links to staff records in electronic format or copies of staff records in paper format, and safe arrival and departure procedures for me to use to verify compliance. 2. Please DO NOT send staff medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed, we will verify these documents at the next monitoring visit. I should receive your compliance letter no later than September 30, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. Due to time restraints, at the completion of the visit, a handwritten visit summary was printed, reviewed, and a copy was left with you today. A computer-generated visit summary packet with my signature was prepared and mailed to you within two business days. An unsigned computer-generated visit summary was emailed to Ms. Simmons and Ms. Curtis on 09/17/2025. If you have any questions regarding this TTP#1 visit, feel free to contact me, Kimberly Crane, by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times