Southwest Primary Ymca Childcare

10A NCAC 09 .0604 · Violation

Name of Operation: SOUTHWEST PRIMARY YMCA CHILDCARE Facility ID: 18000638 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 18 Completed Date: 10/7/2025 Age: From 5 To 8 Total Minutes: 270 Time In: 01:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Kimberly Espinal, Program Coordinator, who assisted me with today’s visit. Later in the visit, Kimberly Curtis, Administrator, joined the visit and assisted me. Ms. Espinal signed today’s visit summary. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area. The last monthly fire drill dated September 25, 2025 was documented on the Fire Drill Log. The last emergency drill dated September 4, 2025 was a shelter-in-place drill documented on the Emergency Drill Log. The last monthly playground inspection dated September 2025 was documented on the Playground Inspection Checklist. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria. Snack served today met the meal pattern requirements and did not require refrigeration. I completed a walkthrough of the indoor environment The children were arriving, attending to personal care routines, eating snack, participating in free choice play inside including a small group and individual activity focused on balance and departing. Positive interactions between the staff and children took place throughout the visit today. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. I monitored a portion of the staffs files and the completed Staff and Training Worksheets that you had available for review. Please continue to keep the Staff and Training Worksheets current and available for review by DCDEE staff. You stated that this facility does not provide transportation. On September 16, 2025, during the TTP#1 visit at Viewmont Elementary YMCA Childcare (18000639), we discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are now three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. During that visit, we visited the link above and reviewed the following documents: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR During today’s visit, we reviewed the QRIS: Pathways to the Stars options focusing most of our attention on the differences between Pathway 1 and Pathway 2, CQI, Self-Studies, and Environmental Rating Scale (ERS). Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. Please submit the “Application For Assessment for a Rated License for Centers” to Ms. Conley by the end of the business day on October 21, 2025 if you decide to apply for the two through five star license and indicate which pathway this program will chose complete. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were observed, cited, and corrected during today's visit: Violation Number Comment Rule 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. One aerosol can of Bamboo air fragrance was stored unlocked on a shelf under the mirror of the boys bathroom in the gymnasium. .0604(i) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0604(i), signage should be posted regarding the smoking and tobacco restriction at the entrance of the center and in vehicles used to transport children. Today, there is no signage regarding the smoking and tobacco restriction posted at the gymnasium door which is the entrance to the facility. Ms. Curtis printed a copy of a “Tobacco Free School” sign and posted it on the gymnasium door where it could be easily seen by parents and visitors which corrected the violation during today’s visit. To maintain compliance with this child care requirement, I suggest you keep tobacco free restriction signage posted at the gymnasium door where it can be easily seen by parents and visitors dropping off and picking up children from the licensed facility. 2. Per sanitation rule 15A NCAC 18A .2820(b), all cleaning supplies, aerosol cans, and items with “Keep out of the reach children” labels with additional warnings such as poison control contact numbers or first aid procedures should be stored in a locked cabinet, drawer, or closet. During today’s visit, I observed one aerosol can of Bamboo air fragrance stored unlocked on a shelf under the mirror of the boys bathroom in the gymnasium. Ms. Curtis placed the aerosol can of Bamboo air fragrance in a locked cabinet in the program coordinator’s office space in the gymnasium which corrected the violation during today’s visit. To maintain compliance with this child care requirement, I suggested you review this child care requirement with your staff and the school custodial staff. I also suggest that, as child care rule requires, your staff conduct daily safety inspections of the indoor and outdoor environments and spaces prior to the children arriving. CONSULTATION: 1. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education, enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plans, Self-Studies, and Coaching/Mentoring or CEU training. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, October 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. 2. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 3. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 4. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessment. 5. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 6. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 7. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 8. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 9. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 10. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 11. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 12. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: Since the violations observed and cited today were corrected during today’s visit, no compliance documentation is needed after today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#1 visit, feel free to contact me by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOUTHWEST PRIMARY YMCA CHILDCARE Facility ID: 18000638 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 18 Completed Date: 10/7/2025 Age: From 5 To 8 Total Minutes: 270 Time In: 01:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during the first Temporary Time Period (TTP#1) visit. Carolyn Conley, Lead Child Care Consultant, issued your temporary license and will continue to be your point of contact through the remainder of your temporary license period. I completed this TTP#1 visit upon Ms. Conley’s request and as a courtesy to Ms. Conley. I will be your point of contact for this TTP#1 visit only. Upon arrival, I was greeted by Kimberly Espinal, Program Coordinator, who assisted me with today’s visit. Later in the visit, Kimberly Curtis, Administrator, joined the visit and assisted me. Ms. Espinal signed today’s visit summary. Currently, your facility operates with a temporary license issued from August 9, 2025 through February 9, 2026. The facility’s temporary license, NC Summary of Child Care Law poster dated February 2025, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted in a prominent area. The last monthly fire drill dated September 25, 2025 was documented on the Fire Drill Log. The last emergency drill dated September 4, 2025 was a shelter-in-place drill documented on the Emergency Drill Log. The last monthly playground inspection dated September 2025 was documented on the Playground Inspection Checklist. The current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared and served in the school cafeteria. Snack served today met the meal pattern requirements and did not require refrigeration. I completed a walkthrough of the indoor environment The children were arriving, attending to personal care routines, eating snack, participating in free choice play inside including a small group and individual activity focused on balance and departing. Positive interactions between the staff and children took place throughout the visit today. I monitored supervision, adequate approved space use, capacity and group size, staff/child ratios and permit restrictions. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored a portion of the children files. I monitored a portion of the staffs files and the completed Staff and Training Worksheets that you had available for review. Please continue to keep the Staff and Training Worksheets current and available for review by DCDEE staff. You stated that this facility does not provide transportation. On September 16, 2025, during the TTP#1 visit at Viewmont Elementary YMCA Childcare (18000639), we discussed the rated license process. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are now three options available to demonstrate quality and earn a two through five star rated license. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. During that visit, we visited the link above and reviewed the following documents: -Competency Evaluations -Continuous Quality Improvement (CQI) for Centers and CLIAR -Education Standards – School Age Only Administrator -Education Standards – Program Coordinator -Education Standards – Group Leader -Family & Community Engagement Standards for Centers and CLIAR -Pathway 1 – Program Assessment for Child Care Centers and CLIAR -Pathway 2 – Classroom And Instructional Quality For Child Care Centers And CLIAR During today’s visit, we reviewed the QRIS: Pathways to the Stars options focusing most of our attention on the differences between Pathway 1 and Pathway 2, CQI, Self-Studies, and Environmental Rating Scale (ERS). Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. Please submit the “Application For Assessment for a Rated License for Centers” to Ms. Conley by the end of the business day on October 21, 2025 if you decide to apply for the two through five star license and indicate which pathway this program will chose complete. Please be reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. The following violations were observed, cited, and corrected during today's visit: Violation Number Comment Rule 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. One aerosol can of Bamboo air fragrance was stored unlocked on a shelf under the mirror of the boys bathroom in the gymnasium. .0604(i) TECHNICAL ASSISTANCE: 1. Per child care rule 10A NCAC 09 .0604(i), signage should be posted regarding the smoking and tobacco restriction at the entrance of the center and in vehicles used to transport children. Today, there is no signage regarding the smoking and tobacco restriction posted at the gymnasium door which is the entrance to the facility. Ms. Curtis printed a copy of a “Tobacco Free School” sign and posted it on the gymnasium door where it could be easily seen by parents and visitors which corrected the violation during today’s visit. To maintain compliance with this child care requirement, I suggest you keep tobacco free restriction signage posted at the gymnasium door where it can be easily seen by parents and visitors dropping off and picking up children from the licensed facility. 2. Per sanitation rule 15A NCAC 18A .2820(b), all cleaning supplies, aerosol cans, and items with “Keep out of the reach children” labels with additional warnings such as poison control contact numbers or first aid procedures should be stored in a locked cabinet, drawer, or closet. During today’s visit, I observed one aerosol can of Bamboo air fragrance stored unlocked on a shelf under the mirror of the boys bathroom in the gymnasium. Ms. Curtis placed the aerosol can of Bamboo air fragrance in a locked cabinet in the program coordinator’s office space in the gymnasium which corrected the violation during today’s visit. To maintain compliance with this child care requirement, I suggested you review this child care requirement with your staff and the school custodial staff. I also suggest that, as child care rule requires, your staff conduct daily safety inspections of the indoor and outdoor environments and spaces prior to the children arriving. CONSULTATION: 1. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education, enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plans, Self-Studies, and Coaching/Mentoring or CEU training. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, October 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, October 21, 2025. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. 2. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary license period. 3. All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. 4. Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessment. 5. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. 6. Helpful resources: • https://www.swcdcinc.org/ Southwestern Child Development Commission • https://www.childcareresourcesinc.org/ Child Care Resources inc. • https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council • https://www.smartstart.org/ Smart Start 7. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 8. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 9. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 10. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 11. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 12. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: Since the violations observed and cited today were corrected during today’s visit, no compliance documentation is needed after today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions regarding this TTP#1 visit, feel free to contact me by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. If you have questions regarding your temporary license period or licensing in general, please contact your lead child care consultant, Carolyn Conley by phone at 704.594.0149 or by email at carolyn.conley@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times