Legrande Learning Center

10A NCAC 09 .0302 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 5/29/2026 Number Present: 114 Completed Date: 5/29/2026 Age: From 0 To 10 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a rated license assessment visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on November 25, 2025. Prior to today’s visit your compliance history score was 82%. Prior to today’s visit the NC Secretary of State was checked and LEGRANDE LEARNING CENTER OF NORTH HICKORY, LLC, the corporation that owns this facility was listed as current-active. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. The following required postings were posted as required at the entrance to the facility: the facility’s license, NC Summary of Child Care Law brochure dated November 2025, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, emergency phone numbers, and first aid information poster were posted in prominent areas of the classrooms. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced space, and meets enhanced ratios. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 13, 2025, with a superior classification Your most recent fire drill was conducted on April 30, 2026, and your most recent lockdown emergency drill was conducted on April 30, 2025, and has been completed quarterly. Today your incident report log and outdoor safety inspections were monitored and documented as required. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. A walkthrough of your indoor and outdoor spaces was conducted, and I observed children to be participating in free play in activity areas, transitions, supper and personal care routines. Teacher interactions with children were positive and nurturing. Daily sign in/out sheets and attendance was current/accurate. Supervision, staff-child ratios, adequate/approved space, appropriate discipline, group size, general safety, storage of medication, medication administration, storage of hazardous substances, and permit restrictions were monitored. You stated that there were 31 medications, 31 medication permission to administer forms and 5 Medical Action Plans to monitor. You stated that your program does provide transportation. Staff records for twenty-five (25) returning staff members were monitored today to verify current Criminal Background Check qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, playground safety training, ABCMS roster created, ITS-SIDS, BSAC, special trainings and Health and Safety training. Staff records for two (2) new staff members hired since the last monitoring visit was monitored today. I monitored health and safety requirements. Rated License Information: On May 5, 2026, I received the following rated license paperwork indicating that your program is choosing Pathway 2 Classroom and Instructional Quality to earn a 5-star rated license: • Application for Assessment for a Rated License for Centers (sent to me on 5/5/26) • Family and Community and Engagement requirements (sent to me on 5/5/26 and monitored on 5/29/26 during the visit/in my office) • Staff education requirements (sent to me on 5/5/26) • Individual CQI Plan (monitored in staff files on 5/29/26 during the RL Visit) • Facility CQI Plan (monitored on 5/29/26 during the visit) • Coaching/Mentoring/Training for Administrators (Choose to complete mentoring by Community Partner at the Catawba County Smart Start) • Coaching/Mentoring/Training for Lead Teachers (Choose to complete mentoring, the mentor will be designated the administrator) To process your rated license paperwork, I will need the following by 7/15/26: • Approved curriculum • Approved formative assessment • Administrators’ completion of approved formative assessment training • Lead Teachers completion of approved formative assessment training • Administrators’ completion of approved curriculum training • Lead Teachers completion of approved curriculum training • Child Assessments shared with families twice annually • Administrator signed the Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers Form (Program Standards Form) • Quality Initiatives Form (IF APPLICABLE) • Enhanced Staff/Child Ratio Worksheet (IF REQUIRED) The following violations were observed and cited during this visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1b two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. One (1) wall in the space where school-aged children are cared for was not in good repair. 15A NCAC 18A .2825(a) 871 Center staff did not comply with the safe sleep policy. In space 1a, infant sleep checks were not documented where infant children were cared for. 10A NCAC 09 .0606(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). G.S. 110-90.2(b) & .2703(n)&(o) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • One (1) staff member with a hire date of 4/27/21, had a criminal background letter that expired on 4/27/26. I suggest beginning the CBC check process at least 3 to 6 months prior to the expiration of the current CBC letter. • In space 1a, infant sleep checks were not documented where infant children were cared for. I suggest documenting sleep checks immediately as they are being completed for each child. This violation was corrected during the visit by the teachers updated the sleep check log. • In space 1b two (2) children were not signed in upon arrival. I suggest children be signed in/out immediately upon arrival and during departure. This violation was corrected during the visit by the teacher signing the children in. • A wall in the space where school-aged children are cared for was not in good repair. I suggest that all walls and furnishings be kept clean and in good repair. This violation was corrected during the visit by the teacher rearranging the furniture. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facilities must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record, a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov When emailing the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 5/29/2026 Number Present: 114 Completed Date: 5/29/2026 Age: From 0 To 10 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a rated license assessment visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on November 25, 2025. Prior to today’s visit your compliance history score was 82%. Prior to today’s visit the NC Secretary of State was checked and LEGRANDE LEARNING CENTER OF NORTH HICKORY, LLC, the corporation that owns this facility was listed as current-active. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. The following required postings were posted as required at the entrance to the facility: the facility’s license, NC Summary of Child Care Law brochure dated November 2025, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, emergency phone numbers, and first aid information poster were posted in prominent areas of the classrooms. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced space, and meets enhanced ratios. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 13, 2025, with a superior classification Your most recent fire drill was conducted on April 30, 2026, and your most recent lockdown emergency drill was conducted on April 30, 2025, and has been completed quarterly. Today your incident report log and outdoor safety inspections were monitored and documented as required. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. A walkthrough of your indoor and outdoor spaces was conducted, and I observed children to be participating in free play in activity areas, transitions, supper and personal care routines. Teacher interactions with children were positive and nurturing. Daily sign in/out sheets and attendance was current/accurate. Supervision, staff-child ratios, adequate/approved space, appropriate discipline, group size, general safety, storage of medication, medication administration, storage of hazardous substances, and permit restrictions were monitored. You stated that there were 31 medications, 31 medication permission to administer forms and 5 Medical Action Plans to monitor. You stated that your program does provide transportation. Staff records for twenty-five (25) returning staff members were monitored today to verify current Criminal Background Check qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, playground safety training, ABCMS roster created, ITS-SIDS, BSAC, special trainings and Health and Safety training. Staff records for two (2) new staff members hired since the last monitoring visit was monitored today. I monitored health and safety requirements. Rated License Information: On May 5, 2026, I received the following rated license paperwork indicating that your program is choosing Pathway 2 Classroom and Instructional Quality to earn a 5-star rated license: • Application for Assessment for a Rated License for Centers (sent to me on 5/5/26) • Family and Community and Engagement requirements (sent to me on 5/5/26 and monitored on 5/29/26 during the visit/in my office) • Staff education requirements (sent to me on 5/5/26) • Individual CQI Plan (monitored in staff files on 5/29/26 during the RL Visit) • Facility CQI Plan (monitored on 5/29/26 during the visit) • Coaching/Mentoring/Training for Administrators (Choose to complete mentoring by Community Partner at the Catawba County Smart Start) • Coaching/Mentoring/Training for Lead Teachers (Choose to complete mentoring, the mentor will be designated the administrator) To process your rated license paperwork, I will need the following by 7/15/26: • Approved curriculum • Approved formative assessment • Administrators’ completion of approved formative assessment training • Lead Teachers completion of approved formative assessment training • Administrators’ completion of approved curriculum training • Lead Teachers completion of approved curriculum training • Child Assessments shared with families twice annually • Administrator signed the Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers Form (Program Standards Form) • Quality Initiatives Form (IF APPLICABLE) • Enhanced Staff/Child Ratio Worksheet (IF REQUIRED) The following violations were observed and cited during this visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1b two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. One (1) wall in the space where school-aged children are cared for was not in good repair. 15A NCAC 18A .2825(a) 871 Center staff did not comply with the safe sleep policy. In space 1a, infant sleep checks were not documented where infant children were cared for. 10A NCAC 09 .0606(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). G.S. 110-90.2(b) & .2703(n)&(o) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • One (1) staff member with a hire date of 4/27/21, had a criminal background letter that expired on 4/27/26. I suggest beginning the CBC check process at least 3 to 6 months prior to the expiration of the current CBC letter. • In space 1a, infant sleep checks were not documented where infant children were cared for. I suggest documenting sleep checks immediately as they are being completed for each child. This violation was corrected during the visit by the teachers updated the sleep check log. • In space 1b two (2) children were not signed in upon arrival. I suggest children be signed in/out immediately upon arrival and during departure. This violation was corrected during the visit by the teacher signing the children in. • A wall in the space where school-aged children are cared for was not in good repair. I suggest that all walls and furnishings be kept clean and in good repair. This violation was corrected during the visit by the teacher rearranging the furniture. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facilities must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record, a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov When emailing the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 5/29/2026 Number Present: 114 Completed Date: 5/29/2026 Age: From 0 To 10 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a rated license assessment visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on November 25, 2025. Prior to today’s visit your compliance history score was 82%. Prior to today’s visit the NC Secretary of State was checked and LEGRANDE LEARNING CENTER OF NORTH HICKORY, LLC, the corporation that owns this facility was listed as current-active. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. The following required postings were posted as required at the entrance to the facility: the facility’s license, NC Summary of Child Care Law brochure dated November 2025, Classroom Staff to Child Ratio chart, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, emergency phone numbers, and first aid information poster were posted in prominent areas of the classrooms. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced space, and meets enhanced ratios. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 13, 2025, with a superior classification Your most recent fire drill was conducted on April 30, 2026, and your most recent lockdown emergency drill was conducted on April 30, 2025, and has been completed quarterly. Today your incident report log and outdoor safety inspections were monitored and documented as required. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. A walkthrough of your indoor and outdoor spaces was conducted, and I observed children to be participating in free play in activity areas, transitions, supper and personal care routines. Teacher interactions with children were positive and nurturing. Daily sign in/out sheets and attendance was current/accurate. Supervision, staff-child ratios, adequate/approved space, appropriate discipline, group size, general safety, storage of medication, medication administration, storage of hazardous substances, and permit restrictions were monitored. You stated that there were 31 medications, 31 medication permission to administer forms and 5 Medical Action Plans to monitor. You stated that your program does provide transportation. Staff records for twenty-five (25) returning staff members were monitored today to verify current Criminal Background Check qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, playground safety training, ABCMS roster created, ITS-SIDS, BSAC, special trainings and Health and Safety training. Staff records for two (2) new staff members hired since the last monitoring visit was monitored today. I monitored health and safety requirements. Rated License Information: On May 5, 2026, I received the following rated license paperwork indicating that your program is choosing Pathway 2 Classroom and Instructional Quality to earn a 5-star rated license: • Application for Assessment for a Rated License for Centers (sent to me on 5/5/26) • Family and Community and Engagement requirements (sent to me on 5/5/26 and monitored on 5/29/26 during the visit/in my office) • Staff education requirements (sent to me on 5/5/26) • Individual CQI Plan (monitored in staff files on 5/29/26 during the RL Visit) • Facility CQI Plan (monitored on 5/29/26 during the visit) • Coaching/Mentoring/Training for Administrators (Choose to complete mentoring by Community Partner at the Catawba County Smart Start) • Coaching/Mentoring/Training for Lead Teachers (Choose to complete mentoring, the mentor will be designated the administrator) To process your rated license paperwork, I will need the following by 7/15/26: • Approved curriculum • Approved formative assessment • Administrators’ completion of approved formative assessment training • Lead Teachers completion of approved formative assessment training • Administrators’ completion of approved curriculum training • Lead Teachers completion of approved curriculum training • Child Assessments shared with families twice annually • Administrator signed the Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers Form (Program Standards Form) • Quality Initiatives Form (IF APPLICABLE) • Enhanced Staff/Child Ratio Worksheet (IF REQUIRED) The following violations were observed and cited during this visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1b two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. One (1) wall in the space where school-aged children are cared for was not in good repair. 15A NCAC 18A .2825(a) 871 Center staff did not comply with the safe sleep policy. In space 1a, infant sleep checks were not documented where infant children were cared for. 10A NCAC 09 .0606(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). G.S. 110-90.2(b) & .2703(n)&(o) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • One (1) staff member with a hire date of 4/27/21, had a criminal background letter that expired on 4/27/26. I suggest beginning the CBC check process at least 3 to 6 months prior to the expiration of the current CBC letter. • In space 1a, infant sleep checks were not documented where infant children were cared for. I suggest documenting sleep checks immediately as they are being completed for each child. This violation was corrected during the visit by the teachers updated the sleep check log. • In space 1b two (2) children were not signed in upon arrival. I suggest children be signed in/out immediately upon arrival and during departure. This violation was corrected during the visit by the teacher signing the children in. • A wall in the space where school-aged children are cared for was not in good repair. I suggest that all walls and furnishings be kept clean and in good repair. This violation was corrected during the visit by the teacher rearranging the furniture. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facilities must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record, a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov When emailing the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 101 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 398 Time In: 10:22 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Erin Pickard, Licensing Supervisor, assisted me with today's visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on December 11, 2024. Prior to today’s visit your compliance history score was 87%. The NC Secretary of State was checked prior to today’s visit and your business LeGrande Learning Center of North Hickory, LLC was listed as Admin. dissolved. Please contact the NC Secretary of State to learn the steps needed to bring the corporation in good standing. If the corporation is not brought back into good standing, a Provisional License Administrative Action may be recommended to allow a time period for correction of the administratively dissolved corporation status from the NC Secretary of State as required by Child Care Rule .2204. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. Your program currently operates with a four-star license, issued on June 10, 2022, earning six (6) points in program standards, four (4) points in staff education and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. Your most recent fire drill was conducted on August 29, 2025 and has been completed monthly as required. Your most recent lock down emergency drill was conducted on August 1, 2025, and has been completed quarterly as required. Your written operational, administrative, personnel policies and your parent participation plan from 2024 were reviewed in my office. You stated that there had been no changes to your written policies and procedures. Required postings were posted as required at the entrance to the facility. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Program. A walkthrough of your indoor and outdoor spaces was conducted, and students were participating in teacher-directed whole group activities, free choice play, outdoor play, transitions, toileting/handwashing routines, eating lunch, and rest time. The facility provided a Thanksgiving meal with families of the children enrolled during today’s visit. Developmentally appropriate materials were provided that were of sufficient quantity and were in good repair. There were no potentially hazardous items accessible to the children. Facility capacity, adequate/approved space, supervision, staff/child ratios, group size, and appropriate discipline were observed today. There were 14 medications, 12 medication permission to administer forms and 4 Medical Action Plans to monitor. Daily sign in/out sheets and attendance were current/accurate. Incident reports were logged and stored in children’s files. The Emergency Preparedness and Response (EPR) plan was current, printed and reviewed with staff annually. A portion of the children’s files were monitored. Ten new staff files and two existing staff files were monitored. Your facility does provide transportation and does provide screen time for school-age children only. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. Health and safety requirements were monitored. The following violations were observed and cited during this visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Two (2) children had an Auvi-Q epi-pen that did not have a medication permission to administer form on file. 10A NCAC 09 .0803(1)(a & b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed during the month of October. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. There were seven (7) staff members that were not assigned to the ABCMS roster for this facility within five (5) days of being hired. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On playground 3 and playground 5, the surfacing measured 2-4 inches at the slides and swings. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete all of the required health and safety training within the first year of being hired. .1102(a) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • There were seven (7) staff members that were not assigned to the ABCMS roster for this facility within five (5) days of being hired. As discussed, all staff hired must have their criminal background check qualification letter assigned to this facility within five (5) days of being hired. I suggest that you review your facilities ABCMS roster to ensure that all staff that are employed are assigned to this facility. • Two (2) children had an Auvi-Q epi-pen that did not have a medication permission to administer form on file. As discussed, a medication permission to administer form must be on file for all medications that are brought into the facility to be administered by staff members. I suggest that all medications be monitored to ensure that all required documentation is on file for all children who have medication administered at the facility. • On playground 3 and playground 5, the surfacing measured 2-4 inches at the slides and swings. As discussed, the surfacing on the playgrounds should be fluffed when the surfacing becomes compacted due to weather and environmental conditions to maintain 6 inches of surfacing under and around each piece of stationary equipment. • Playground inspections were not completed during the month of October. As discussed, playground inspections are to be completed monthly for a 12-month period. I suggest that a reminder be put on your calendar to remind you that monthly playground inspections are coming due. • One staff member did not complete all of the required health and safety training within the first year of being hired. As discussed, all staff must complete all of the required health and safety training within one year of being hired. I suggest that you review all staff members’ staff files to ensure that all staff have completed all staff documentation requirements within the required timeframes outlined in child care rule. CONSULTATION: • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: During todays visit you stated that you intend for this facility to complete Pathway 2. Below you will find information related to Pathway that will assist you in preparation for the upcoming rated license process. If you choose Pathway 2: • Complete the “Application for Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facility’s must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than December 9, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov When emailing the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 101 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 398 Time In: 10:22 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Erin Pickard, Licensing Supervisor, assisted me with today's visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on December 11, 2024. Prior to today’s visit your compliance history score was 87%. The NC Secretary of State was checked prior to today’s visit and your business LeGrande Learning Center of North Hickory, LLC was listed as Admin. dissolved. Please contact the NC Secretary of State to learn the steps needed to bring the corporation in good standing. If the corporation is not brought back into good standing, a Provisional License Administrative Action may be recommended to allow a time period for correction of the administratively dissolved corporation status from the NC Secretary of State as required by Child Care Rule .2204. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. Your program currently operates with a four-star license, issued on June 10, 2022, earning six (6) points in program standards, four (4) points in staff education and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. Your most recent fire drill was conducted on August 29, 2025 and has been completed monthly as required. Your most recent lock down emergency drill was conducted on August 1, 2025, and has been completed quarterly as required. Your written operational, administrative, personnel policies and your parent participation plan from 2024 were reviewed in my office. You stated that there had been no changes to your written policies and procedures. Required postings were posted as required at the entrance to the facility. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Program. A walkthrough of your indoor and outdoor spaces was conducted, and students were participating in teacher-directed whole group activities, free choice play, outdoor play, transitions, toileting/handwashing routines, eating lunch, and rest time. The facility provided a Thanksgiving meal with families of the children enrolled during today’s visit. Developmentally appropriate materials were provided that were of sufficient quantity and were in good repair. There were no potentially hazardous items accessible to the children. Facility capacity, adequate/approved space, supervision, staff/child ratios, group size, and appropriate discipline were observed today. There were 14 medications, 12 medication permission to administer forms and 4 Medical Action Plans to monitor. Daily sign in/out sheets and attendance were current/accurate. Incident reports were logged and stored in children’s files. The Emergency Preparedness and Response (EPR) plan was current, printed and reviewed with staff annually. A portion of the children’s files were monitored. Ten new staff files and two existing staff files were monitored. Your facility does provide transportation and does provide screen time for school-age children only. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. Health and safety requirements were monitored. The following violations were observed and cited during this visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Two (2) children had an Auvi-Q epi-pen that did not have a medication permission to administer form on file. 10A NCAC 09 .0803(1)(a & b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed during the month of October. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. There were seven (7) staff members that were not assigned to the ABCMS roster for this facility within five (5) days of being hired. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On playground 3 and playground 5, the surfacing measured 2-4 inches at the slides and swings. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete all of the required health and safety training within the first year of being hired. .1102(a) TECHNICAL ASSISTANCE: Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. • There were seven (7) staff members that were not assigned to the ABCMS roster for this facility within five (5) days of being hired. As discussed, all staff hired must have their criminal background check qualification letter assigned to this facility within five (5) days of being hired. I suggest that you review your facilities ABCMS roster to ensure that all staff that are employed are assigned to this facility. • Two (2) children had an Auvi-Q epi-pen that did not have a medication permission to administer form on file. As discussed, a medication permission to administer form must be on file for all medications that are brought into the facility to be administered by staff members. I suggest that all medications be monitored to ensure that all required documentation is on file for all children who have medication administered at the facility. • On playground 3 and playground 5, the surfacing measured 2-4 inches at the slides and swings. As discussed, the surfacing on the playgrounds should be fluffed when the surfacing becomes compacted due to weather and environmental conditions to maintain 6 inches of surfacing under and around each piece of stationary equipment. • Playground inspections were not completed during the month of October. As discussed, playground inspections are to be completed monthly for a 12-month period. I suggest that a reminder be put on your calendar to remind you that monthly playground inspections are coming due. • One staff member did not complete all of the required health and safety training within the first year of being hired. As discussed, all staff must complete all of the required health and safety training within one year of being hired. I suggest that you review all staff members’ staff files to ensure that all staff have completed all staff documentation requirements within the required timeframes outlined in child care rule. CONSULTATION: • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: During todays visit you stated that you intend for this facility to complete Pathway 2. Below you will find information related to Pathway that will assist you in preparation for the upcoming rated license process. If you choose Pathway 2: • Complete the “Application for Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facility’s must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than December 9, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov When emailing the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 109 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 400 Time In: 09:50 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a routine unannounced visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. I observed all of the required postings in the hallway including the following: four-star rated license, NC Summary of Child Care Law dated February 2025, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, daily schedule, current activity plan, and safe arrival and departure procedures. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your center's compliance history score prior to today’s visit was 92% and was reviewed with you today. Your last annual compliance visit was conducted on December 11, 2024. Your business LeGrande Learning Center of North Hickory, LLC was listed as current and active in the NC Secretary of State today. I monitored all the indoor and outdoor areas. I observed children to be participating in free play in activity areas, transitions, lunch and personal care routines. I monitored for general safety, storage of hazardous products, appropriate discipline, storage of medication and medication administration. Program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan were monitored. Today, I reviewed staff record files for twenty-three (23) returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid BSAC training, ITS SIDS, special trainings and completion of the Recognizing and Responding to Suspicions of Child Maltreatment training. I monitored seven (7) new staff members files today. You emailed me your current handbook and it included: written operational, administrative, personnel policies and your parent participation plan in. You stated your written policies and procedures had not changed. Children were adequately supervised, minimum staff-child ratios were maintained, adequate approved space was used, enhanced space capacities were maintained, and permit restrictions were maintained during today’s visit. Today’s lunch consisted of whole grain bread, parmesan crusted tilapia, sweet peas, cole slaw and 1% unflavored white milk as listed on the menu. Today I monitored nine (9) medications, nine (9) medication permission to administer forms and no Medical Action Plans to monitor. I monitored the incident report log and the LeGrande Learning Center EPR plan dated for April 3, 2025. You stated that your program does not screen time. Your facility does provide transportation that was monitored during today’s visit. You have two (2) vehicles approved for transportation, both had current license plates/registrations, insurance policy/documentation, fire extinguishers, children’s information including photos, attendance rosters and seat belts. Both vehicles are in good repair. Your most recent fire drill was conducted on May 30, 2025, and has been completed monthly for the past twelve (12) months and your most recent shelter in place emergency drill was conducted on May 30, 2025, and has been completed quarterly. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. During today’s visit I monitored for all health and safety requirements. The following violations were cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 2a the activity plan that was posted was dated through June 9, 2025 and was not current. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. 15A NCAC 18A .2803(c) 871 Center staff did not comply with the safe sleep policy. In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. 10A NCAC 09 .0606(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. .1102(d) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. 10A NCAC 09 .2510(i)(2) 1449 Within the first two weeks of assuming responsibilty for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. .1102(g) Technical Assistance: • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 10 hours of orientation within the first 6 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. As discussed, children are supposed to wash their hands prior to being served meals, after diapering and before/after water play. This item was corrected during the visit by the teacher calling children to wash hands. • In space 2a the lesson plan that was posted was dated through June 9, 2025 and was not current. As discussed, the activity plan should be current and posted for each group of children which includes age and developmentally appropriate activities. This item was corrected during the visit. • In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. As discussed, according to the safe sleep policy each assigned crib should identify whether that child is able to roll back and forth independently. I suggest that as children enroll this is updated as each crib is assigned and as needed. This item was corrected during the visit. • There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. As discussed, it is required that all staff complete Recognizing and Responding to Suspicions of Child Maltreatment training upon hire and prior to caring for children. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 30, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Meria Wilder Post Office Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980)434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 109 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 400 Time In: 09:50 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a routine unannounced visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. I observed all of the required postings in the hallway including the following: four-star rated license, NC Summary of Child Care Law dated February 2025, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, daily schedule, current activity plan, and safe arrival and departure procedures. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your center's compliance history score prior to today’s visit was 92% and was reviewed with you today. Your last annual compliance visit was conducted on December 11, 2024. Your business LeGrande Learning Center of North Hickory, LLC was listed as current and active in the NC Secretary of State today. I monitored all the indoor and outdoor areas. I observed children to be participating in free play in activity areas, transitions, lunch and personal care routines. I monitored for general safety, storage of hazardous products, appropriate discipline, storage of medication and medication administration. Program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan were monitored. Today, I reviewed staff record files for twenty-three (23) returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid BSAC training, ITS SIDS, special trainings and completion of the Recognizing and Responding to Suspicions of Child Maltreatment training. I monitored seven (7) new staff members files today. You emailed me your current handbook and it included: written operational, administrative, personnel policies and your parent participation plan in. You stated your written policies and procedures had not changed. Children were adequately supervised, minimum staff-child ratios were maintained, adequate approved space was used, enhanced space capacities were maintained, and permit restrictions were maintained during today’s visit. Today’s lunch consisted of whole grain bread, parmesan crusted tilapia, sweet peas, cole slaw and 1% unflavored white milk as listed on the menu. Today I monitored nine (9) medications, nine (9) medication permission to administer forms and no Medical Action Plans to monitor. I monitored the incident report log and the LeGrande Learning Center EPR plan dated for April 3, 2025. You stated that your program does not screen time. Your facility does provide transportation that was monitored during today’s visit. You have two (2) vehicles approved for transportation, both had current license plates/registrations, insurance policy/documentation, fire extinguishers, children’s information including photos, attendance rosters and seat belts. Both vehicles are in good repair. Your most recent fire drill was conducted on May 30, 2025, and has been completed monthly for the past twelve (12) months and your most recent shelter in place emergency drill was conducted on May 30, 2025, and has been completed quarterly. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. During today’s visit I monitored for all health and safety requirements. The following violations were cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 2a the activity plan that was posted was dated through June 9, 2025 and was not current. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. 15A NCAC 18A .2803(c) 871 Center staff did not comply with the safe sleep policy. In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. 10A NCAC 09 .0606(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. .1102(d) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. 10A NCAC 09 .2510(i)(2) 1449 Within the first two weeks of assuming responsibilty for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. .1102(g) Technical Assistance: • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 10 hours of orientation within the first 6 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. As discussed, children are supposed to wash their hands prior to being served meals, after diapering and before/after water play. This item was corrected during the visit by the teacher calling children to wash hands. • In space 2a the lesson plan that was posted was dated through June 9, 2025 and was not current. As discussed, the activity plan should be current and posted for each group of children which includes age and developmentally appropriate activities. This item was corrected during the visit. • In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. As discussed, according to the safe sleep policy each assigned crib should identify whether that child is able to roll back and forth independently. I suggest that as children enroll this is updated as each crib is assigned and as needed. This item was corrected during the visit. • There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. As discussed, it is required that all staff complete Recognizing and Responding to Suspicions of Child Maltreatment training upon hire and prior to caring for children. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 30, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Meria Wilder Post Office Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980)434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 109 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 400 Time In: 09:50 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a routine unannounced visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. I observed all of the required postings in the hallway including the following: four-star rated license, NC Summary of Child Care Law dated February 2025, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, daily schedule, current activity plan, and safe arrival and departure procedures. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your center's compliance history score prior to today’s visit was 92% and was reviewed with you today. Your last annual compliance visit was conducted on December 11, 2024. Your business LeGrande Learning Center of North Hickory, LLC was listed as current and active in the NC Secretary of State today. I monitored all the indoor and outdoor areas. I observed children to be participating in free play in activity areas, transitions, lunch and personal care routines. I monitored for general safety, storage of hazardous products, appropriate discipline, storage of medication and medication administration. Program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan were monitored. Today, I reviewed staff record files for twenty-three (23) returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid BSAC training, ITS SIDS, special trainings and completion of the Recognizing and Responding to Suspicions of Child Maltreatment training. I monitored seven (7) new staff members files today. You emailed me your current handbook and it included: written operational, administrative, personnel policies and your parent participation plan in. You stated your written policies and procedures had not changed. Children were adequately supervised, minimum staff-child ratios were maintained, adequate approved space was used, enhanced space capacities were maintained, and permit restrictions were maintained during today’s visit. Today’s lunch consisted of whole grain bread, parmesan crusted tilapia, sweet peas, cole slaw and 1% unflavored white milk as listed on the menu. Today I monitored nine (9) medications, nine (9) medication permission to administer forms and no Medical Action Plans to monitor. I monitored the incident report log and the LeGrande Learning Center EPR plan dated for April 3, 2025. You stated that your program does not screen time. Your facility does provide transportation that was monitored during today’s visit. You have two (2) vehicles approved for transportation, both had current license plates/registrations, insurance policy/documentation, fire extinguishers, children’s information including photos, attendance rosters and seat belts. Both vehicles are in good repair. Your most recent fire drill was conducted on May 30, 2025, and has been completed monthly for the past twelve (12) months and your most recent shelter in place emergency drill was conducted on May 30, 2025, and has been completed quarterly. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. During today’s visit I monitored for all health and safety requirements. The following violations were cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 2a the activity plan that was posted was dated through June 9, 2025 and was not current. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. 15A NCAC 18A .2803(c) 871 Center staff did not comply with the safe sleep policy. In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. 10A NCAC 09 .0606(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. .1102(d) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. 10A NCAC 09 .2510(i)(2) 1449 Within the first two weeks of assuming responsibilty for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. .1102(g) Technical Assistance: • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 10 hours of orientation within the first 6 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. As discussed, children are supposed to wash their hands prior to being served meals, after diapering and before/after water play. This item was corrected during the visit by the teacher calling children to wash hands. • In space 2a the lesson plan that was posted was dated through June 9, 2025 and was not current. As discussed, the activity plan should be current and posted for each group of children which includes age and developmentally appropriate activities. This item was corrected during the visit. • In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. As discussed, according to the safe sleep policy each assigned crib should identify whether that child is able to roll back and forth independently. I suggest that as children enroll this is updated as each crib is assigned and as needed. This item was corrected during the visit. • There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. As discussed, it is required that all staff complete Recognizing and Responding to Suspicions of Child Maltreatment training upon hire and prior to caring for children. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 30, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Meria Wilder Post Office Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980)434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 109 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 400 Time In: 09:50 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable Child Care requirements during a routine unannounced visit. You, Pandora Ussery, Administrator, assisted me with today’s visit. I observed all of the required postings in the hallway including the following: four-star rated license, NC Summary of Child Care Law dated February 2025, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, daily schedule, current activity plan, and safe arrival and departure procedures. Your program currently operates with a four-star license, issued on June 10, 2022, earning four (4) points in staff education, six (6) points in program standards and one (1) quality point. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios and meets enhanced space. Your center's compliance history score prior to today’s visit was 92% and was reviewed with you today. Your last annual compliance visit was conducted on December 11, 2024. Your business LeGrande Learning Center of North Hickory, LLC was listed as current and active in the NC Secretary of State today. I monitored all the indoor and outdoor areas. I observed children to be participating in free play in activity areas, transitions, lunch and personal care routines. I monitored for general safety, storage of hazardous products, appropriate discipline, storage of medication and medication administration. Program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan were monitored. Today, I reviewed staff record files for twenty-three (23) returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid BSAC training, ITS SIDS, special trainings and completion of the Recognizing and Responding to Suspicions of Child Maltreatment training. I monitored seven (7) new staff members files today. You emailed me your current handbook and it included: written operational, administrative, personnel policies and your parent participation plan in. You stated your written policies and procedures had not changed. Children were adequately supervised, minimum staff-child ratios were maintained, adequate approved space was used, enhanced space capacities were maintained, and permit restrictions were maintained during today’s visit. Today’s lunch consisted of whole grain bread, parmesan crusted tilapia, sweet peas, cole slaw and 1% unflavored white milk as listed on the menu. Today I monitored nine (9) medications, nine (9) medication permission to administer forms and no Medical Action Plans to monitor. I monitored the incident report log and the LeGrande Learning Center EPR plan dated for April 3, 2025. You stated that your program does not screen time. Your facility does provide transportation that was monitored during today’s visit. You have two (2) vehicles approved for transportation, both had current license plates/registrations, insurance policy/documentation, fire extinguishers, children’s information including photos, attendance rosters and seat belts. Both vehicles are in good repair. Your most recent fire drill was conducted on May 30, 2025, and has been completed monthly for the past twelve (12) months and your most recent shelter in place emergency drill was conducted on May 30, 2025, and has been completed quarterly. Your most recent fire inspection was completed on January 17, 2025. Your most recent sanitation inspection was completed on May 30, 2025, with a superior classification. During today’s visit I monitored for all health and safety requirements. The following violations were cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 2a the activity plan that was posted was dated through June 9, 2025 and was not current. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. 15A NCAC 18A .2803(c) 871 Center staff did not comply with the safe sleep policy. In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. 10A NCAC 09 .0606(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. .1102(d) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. 10A NCAC 09 .2510(i)(2) 1449 Within the first two weeks of assuming responsibilty for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. .1102(g) Technical Assistance: • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 6 hours of orientation within the first 2 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • One (1) new staff member with a hire date of 3/12/2025 who had contact with children did not receive at least 10 hours of orientation within the first 6 weeks of being hired. As discussed today, be sure to document on the New Staff Orientation Training Record the exact time spent on each topic. When providing new staff orientation training, be sure to use the most current EPR Plan and Emergency Medical Care (EMC) Plan. I suggest that a reminder is set to monitor staff files prior to working to ensure that all required orientation and documentation have been completed as outlined in child care rules. • In space 3b children did not wash their hands prior to being served lunch after transitioning from story time on the carpet. As discussed, children are supposed to wash their hands prior to being served meals, after diapering and before/after water play. This item was corrected during the visit by the teacher calling children to wash hands. • In space 2a the lesson plan that was posted was dated through June 9, 2025 and was not current. As discussed, the activity plan should be current and posted for each group of children which includes age and developmentally appropriate activities. This item was corrected during the visit. • In space 1b there were assigned children’s cribs that did not identify if the children were able to roll back and forth. As discussed, according to the safe sleep policy each assigned crib should identify whether that child is able to roll back and forth independently. I suggest that as children enroll this is updated as each crib is assigned and as needed. This item was corrected during the visit. • There was one (1) staff member with a hire date of 2/14/2025 that did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of being hired. As discussed, it is required that all staff complete Recognizing and Responding to Suspicions of Child Maltreatment training upon hire and prior to caring for children. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing First Aid training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. • One (1) staff member with a hire date of 3/12/2025 did not have documentation of completing CPR training within 90 days of being hired. As discussed, all staff with child care responsibilities are required to complete First Aid training within 90 days of being hired. I suggest that staff files be reviewed quarterly to ensure that all staff files are current and include all required documentation to remain in compliance with child care rules. CONSULTATION: • DCDEE Resources - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. - Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License - Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development - Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings - Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy - DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • When reviewing Staff Files, Children’s Files, and Program Records, utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. These forms should be updated annually with staff files, children’s records and program record documents to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under provider documents. • Located on the DCDEE website there is an editable form of the staff and training worksheet that you may utilize when completing the staff and training worksheet to assist you with being prepared for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. • Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature • Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 30, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Meria Wilder Post Office Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980)434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 94 Completed Date: 12/11/2024 Age: From 0 To 5 Total Minutes: 340 Time In: 10:20 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. You, Pandora Ussery, Administrator, assisted us with today’s visit. Your program currently operates with a four-star license, that was issued on June 10, 2022. Your facility’s four-star rated license earned 6 points in program standards, 4 points in staff education and 1 quality point. The following restrictions are listed on the license: first shift care (daytime care), meets enhanced space and meets enhanced ratios. Prior to today’s visit, the compliance history was 93%. Your business, LeGrande Learning Center of North Hickory, LLC, was checked in the North Carolina Secretary of State and was listed as current and active. The following required postings were prominently displayed at the entrance to the facility and foyer: NC Summary of Childcare Law, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, sanitation placard, Five Star License, and daily schedule. Your last sanitation inspection was dated May 20, 2024, with a Superior classification and 4 demerits. Your last fire inspection was dated January 12, 2024. Emergency drills, fire drills and playground inspections were monitored and are occurring as required. I monitored your incident report log and EPR plan dated for December 11, 2024. I visited each licensed indoor and each outdoor play space with you today. The children were observed playing in activity areas, toileting and participating in teacher directed activities. A current menu was posted, prepared, and items listed on the menu were served that documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. I have monitored all of your indoor spaces for hazardous product storage, general safety, and discipline practices were monitored. Due to the weather, I was unable to monitor your outdoor spaces. A random sampling of the children’s files and staff record files were monitored. Health and safety requirements were monitored. Your program does provide transportation, due to the weather today I was not able to monitor your transportation. I will monitor your transportation vehicles and documentation during the next monitoring visit. Supervision of children, staff-child ratios and group sizes, use of approved space, classroom capacities, and permit restrictions were monitored during today’s visit. Attendance, sign-in and sign-out sheets were monitored. Activity plans were monitored. You stated that your facility does not provide screen time. The incident report log was monitored. I monitored 32 medications, the medications permission to administer forms and Medical Action Plans. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 1 there was an over-the-counter diaper cream (Destin) that did not have a medication permission to administer form available for review. 10A NCAC 09 .0803(1)(a & b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member with a hire date of 8/5/2019, had a criminal background check qualification letter that expired on 11/14/2024. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete first aid training within 90 days of being hired from an approved agency. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete CPR training within 90 days of being hired from an approved agency. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member with a hire date of 8/5/2019 did not have a current criminal background letter on file. The staff members qualification letter expired on 11/14/2024. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: • Space 1 there was an over-the-counter diaper cream (Destin) that did not have a medication permission to administer form available for review. As discussed, all medications are required to have permission to administer form completed on site that provides standing orders for the medications to be administered as specified while the child is in care. I suggest that all medications and their permission to administer forms be monitored quarterly to ensure that all medications and medication documentation meet requirements identified in child care rules. • The permission to administer form for 1 emergency medication (Ventolin HFA) that provides standing orders for up to 6 months had the standing orders identified for 15 months from 10/9/24 - 1/2026. As discussed, permission to administer forms providing standing orders for prescribed medication are only for 6 months. I suggest that all medications and their permission to administer forms be monitored quarterly to ensure that all medications and medication documentation meet requirements identified in child care rules. • Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete first aid training within 90 days of being hired from an approved agency. As discussed, all staff members working with children must have first aid training within 90 days of hire from an approved agency. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. • Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete CPR training within 90 days of being hired from an approved agency. As discussed, all staff members working with children must have CPR training within 90 days of hire from an approved agency. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. • A staff member with a hire date of 8/5/2019 did not have a criminal background letter available for review. As discussed, all staff members are required to have a current criminal background check completed every 5 years. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. CONSULTATION: 1. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. 2. Please send the annual fire inspection to me within seven days of receiving a visit from the fire marshal. Please ensure that the fire inspection is completed on the Adult Day Care & Child Care Fire Inspection Report form. 3. Please ensure that the staff and training worksheet is updated for all staff members to reflect any changes. Remember if there is a blank space something will need to be written in that space. If it does not pertain to that staff member, you can write “NA”. 4. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website for new staff to complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Please ensure that a copy of the training certificate is in each staff member’s file. 5. Please ensure that all staff have a WORKS account and that they mail official transcripts to the Workforce Unit located in the Raleigh office for evaluation. Once staff have received a status letter in their WORKS account, they should place a copy of their letter in their staff file. 6. On-going training hours are monitored annually from annual compliance visit date to annual compliance visit date. Please ensure that staff are documenting their training on the on-going training log and have attached the training certificates. 7. All Health & Safety trainings are required to be completed by all staff within one year of employment. Please ensure that staff are documenting Health & Safety trainings on the Health & Safety training log and have attached the training certificates. 8. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 9. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 10. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email or mailing address below detailing the following information: 1) Your compliance letter must include the following: a. The name of your center b. The center’s ID number c. The date you write the letter d. Address each violation stating how you corrected the violation and are now in compliance. e. Your signature 2) Supporting documentation including the following: a. Training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. b. Please DO NOT send staff or child medical documents as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than December 25, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Your letter may be mailed to me at: Meria Wilder P.O. Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to meria.wilder@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 94 Completed Date: 12/11/2024 Age: From 0 To 5 Total Minutes: 340 Time In: 10:20 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. You, Pandora Ussery, Administrator, assisted us with today’s visit. Your program currently operates with a four-star license, that was issued on June 10, 2022. Your facility’s four-star rated license earned 6 points in program standards, 4 points in staff education and 1 quality point. The following restrictions are listed on the license: first shift care (daytime care), meets enhanced space and meets enhanced ratios. Prior to today’s visit, the compliance history was 93%. Your business, LeGrande Learning Center of North Hickory, LLC, was checked in the North Carolina Secretary of State and was listed as current and active. The following required postings were prominently displayed at the entrance to the facility and foyer: NC Summary of Childcare Law, Emergency Medical Care Plan, Emergency Phone Numbers, First Aid poster, tobacco free signage, sanitation placard, Five Star License, and daily schedule. Your last sanitation inspection was dated May 20, 2024, with a Superior classification and 4 demerits. Your last fire inspection was dated January 12, 2024. Emergency drills, fire drills and playground inspections were monitored and are occurring as required. I monitored your incident report log and EPR plan dated for December 11, 2024. I visited each licensed indoor and each outdoor play space with you today. The children were observed playing in activity areas, toileting and participating in teacher directed activities. A current menu was posted, prepared, and items listed on the menu were served that documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. I have monitored all of your indoor spaces for hazardous product storage, general safety, and discipline practices were monitored. Due to the weather, I was unable to monitor your outdoor spaces. A random sampling of the children’s files and staff record files were monitored. Health and safety requirements were monitored. Your program does provide transportation, due to the weather today I was not able to monitor your transportation. I will monitor your transportation vehicles and documentation during the next monitoring visit. Supervision of children, staff-child ratios and group sizes, use of approved space, classroom capacities, and permit restrictions were monitored during today’s visit. Attendance, sign-in and sign-out sheets were monitored. Activity plans were monitored. You stated that your facility does not provide screen time. The incident report log was monitored. I monitored 32 medications, the medications permission to administer forms and Medical Action Plans. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 1 there was an over-the-counter diaper cream (Destin) that did not have a medication permission to administer form available for review. 10A NCAC 09 .0803(1)(a & b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member with a hire date of 8/5/2019, had a criminal background check qualification letter that expired on 11/14/2024. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete first aid training within 90 days of being hired from an approved agency. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete CPR training within 90 days of being hired from an approved agency. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member with a hire date of 8/5/2019 did not have a current criminal background letter on file. The staff members qualification letter expired on 11/14/2024. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: • Space 1 there was an over-the-counter diaper cream (Destin) that did not have a medication permission to administer form available for review. As discussed, all medications are required to have permission to administer form completed on site that provides standing orders for the medications to be administered as specified while the child is in care. I suggest that all medications and their permission to administer forms be monitored quarterly to ensure that all medications and medication documentation meet requirements identified in child care rules. • The permission to administer form for 1 emergency medication (Ventolin HFA) that provides standing orders for up to 6 months had the standing orders identified for 15 months from 10/9/24 - 1/2026. As discussed, permission to administer forms providing standing orders for prescribed medication are only for 6 months. I suggest that all medications and their permission to administer forms be monitored quarterly to ensure that all medications and medication documentation meet requirements identified in child care rules. • Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete first aid training within 90 days of being hired from an approved agency. As discussed, all staff members working with children must have first aid training within 90 days of hire from an approved agency. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. • Two staff members with hire dates of 4/22/24 and 6/25/2024, did not complete CPR training within 90 days of being hired from an approved agency. As discussed, all staff members working with children must have CPR training within 90 days of hire from an approved agency. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. • A staff member with a hire date of 8/5/2019 did not have a criminal background letter available for review. As discussed, all staff members are required to have a current criminal background check completed every 5 years. I suggest that staff files be reviewed quarterly to ensure that all staff members complete all required training within the timeframe specified in child care rules to prevent any training from expiring. CONSULTATION: 1. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. 2. Please send the annual fire inspection to me within seven days of receiving a visit from the fire marshal. Please ensure that the fire inspection is completed on the Adult Day Care & Child Care Fire Inspection Report form. 3. Please ensure that the staff and training worksheet is updated for all staff members to reflect any changes. Remember if there is a blank space something will need to be written in that space. If it does not pertain to that staff member, you can write “NA”. 4. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website for new staff to complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Please ensure that a copy of the training certificate is in each staff member’s file. 5. Please ensure that all staff have a WORKS account and that they mail official transcripts to the Workforce Unit located in the Raleigh office for evaluation. Once staff have received a status letter in their WORKS account, they should place a copy of their letter in their staff file. 6. On-going training hours are monitored annually from annual compliance visit date to annual compliance visit date. Please ensure that staff are documenting their training on the on-going training log and have attached the training certificates. 7. All Health & Safety trainings are required to be completed by all staff within one year of employment. Please ensure that staff are documenting Health & Safety trainings on the Health & Safety training log and have attached the training certificates. 8. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 9. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 10. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email or mailing address below detailing the following information: 1) Your compliance letter must include the following: a. The name of your center b. The center’s ID number c. The date you write the letter d. Address each violation stating how you corrected the violation and are now in compliance. e. Your signature 2) Supporting documentation including the following: a. Training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. b. Please DO NOT send staff or child medical documents as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than December 25, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Your letter may be mailed to me at: Meria Wilder P.O. Box 6591 Statesville, NC 28677 For your convenience, your compliance letter may be sent by email to meria.wilder@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/17/2024 Number Present: 19 Completed Date: 6/17/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 11:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a rated license visit. You, Jessica Friday, Site Director, and Joanna Garcia, District Director, assisted me with today’s visit. Prior to today’s visit your business Little Stars Child Development Center, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 94%. Your last annual compliance visit was conducted on January 31, 2024. Your program operates with a four-star rated license that was issued on April 1. 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, children under 2 ½ years old in rooms with direct exits only, buildings with direct exits B, C, and D are not approved for childcare, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. You stated that you do not provide screentime. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 9 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 2 emergency medications, medical action plans and their permission to administer forms during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. G.S. 110-91(6); .0601(b) Technical Assistance: • On the playground used for infants and toddlers there was a Little Tykes shopping cart that had a wheel broken off it. As discussed, all equipment and materials should be kept in good repair. I suggest that when completing playground checks and daily when going onto the playground that all materials be inspected to ensure that they are in good repair or removed. • The gate on the playground used by infants and toddlers was left open and unlocked while children were in care. As discussed, be sure to check the gates to the playground daily to ensure that the gates are closed. Consultation: • Your program is in cohort 2 for the rated license reassessment. Your program’s planning year will be from July 1, 2024, to June 30, 2025. Your program’s reassessment year will be 2025 to 2026 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Due to all of the violations that were cited during today’s visit being corrected during the visit there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/17/2024 Number Present: 19 Completed Date: 6/17/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 11:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a rated license visit. You, Jessica Friday, Site Director, and Joanna Garcia, District Director, assisted me with today’s visit. Prior to today’s visit your business Little Stars Child Development Center, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 94%. Your last annual compliance visit was conducted on January 31, 2024. Your program operates with a four-star rated license that was issued on April 1. 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, children under 2 ½ years old in rooms with direct exits only, buildings with direct exits B, C, and D are not approved for childcare, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. You stated that you do not provide screentime. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 9 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 2 emergency medications, medical action plans and their permission to administer forms during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. G.S. 110-91(6); .0601(b) Technical Assistance: • On the playground used for infants and toddlers there was a Little Tykes shopping cart that had a wheel broken off it. As discussed, all equipment and materials should be kept in good repair. I suggest that when completing playground checks and daily when going onto the playground that all materials be inspected to ensure that they are in good repair or removed. • The gate on the playground used by infants and toddlers was left open and unlocked while children were in care. As discussed, be sure to check the gates to the playground daily to ensure that the gates are closed. Consultation: • Your program is in cohort 2 for the rated license reassessment. Your program’s planning year will be from July 1, 2024, to June 30, 2025. Your program’s reassessment year will be 2025 to 2026 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Due to all of the violations that were cited during today’s visit being corrected during the visit there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/17/2024 Number Present: 19 Completed Date: 6/17/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 11:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a rated license visit. You, Jessica Friday, Site Director, and Joanna Garcia, District Director, assisted me with today’s visit. Prior to today’s visit your business Little Stars Child Development Center, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 94%. Your last annual compliance visit was conducted on January 31, 2024. Your program operates with a four-star rated license that was issued on April 1. 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, children under 2 ½ years old in rooms with direct exits only, buildings with direct exits B, C, and D are not approved for childcare, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. You stated that you do not provide screentime. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 9 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 2 emergency medications, medical action plans and their permission to administer forms during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. G.S. 110-91(6); .0601(b) Technical Assistance: • On the playground used for infants and toddlers there was a Little Tykes shopping cart that had a wheel broken off it. As discussed, all equipment and materials should be kept in good repair. I suggest that when completing playground checks and daily when going onto the playground that all materials be inspected to ensure that they are in good repair or removed. • The gate on the playground used by infants and toddlers was left open and unlocked while children were in care. As discussed, be sure to check the gates to the playground daily to ensure that the gates are closed. Consultation: • Your program is in cohort 2 for the rated license reassessment. Your program’s planning year will be from July 1, 2024, to June 30, 2025. Your program’s reassessment year will be 2025 to 2026 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Due to all of the violations that were cited during today’s visit being corrected during the visit there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 115 Completed Date: 6/11/2024 Age: From 0 To 11 Total Minutes: 281 Time In: 10:19 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a routine unannounced visit. You, Pandora Ussery, Director, and Preston Miles, Assistant Director, assisted me with today’s visit. Prior to today’s visit your business LeGrande Learning Center of North Hickory, LLC, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 84%. Your last annual compliance visit was conducted on January 8, 2024. Your program operates with a four-star rated license that was issued on June 10, 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. Your program has not provided any screen time this monitoring year. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 22 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 38 medications and their permission to administer forms. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. 10A NCAC 09 .0601(a) Technical Assistance: • During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. As discussed, the door to the kitchen should always remain locked while the cook is not present in the kitchen. I suggest that the cook check the door each time she leaves the kitchen to ensure the door is locked while exiting. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in cohort 3 for the rated license reassessment. Your program’s planning year will be from July 1, 2025, to June 30, 2026. Your program’s reassessment year will be 2026 to 2027 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Due to a all violations that were cited during today’s visit being corrected during the visit, there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-90 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 115 Completed Date: 6/11/2024 Age: From 0 To 11 Total Minutes: 281 Time In: 10:19 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a routine unannounced visit. You, Pandora Ussery, Director, and Preston Miles, Assistant Director, assisted me with today’s visit. Prior to today’s visit your business LeGrande Learning Center of North Hickory, LLC, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 84%. Your last annual compliance visit was conducted on January 8, 2024. Your program operates with a four-star rated license that was issued on June 10, 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. Your program has not provided any screen time this monitoring year. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 22 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 38 medications and their permission to administer forms. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. 10A NCAC 09 .0601(a) Technical Assistance: • During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. As discussed, the door to the kitchen should always remain locked while the cook is not present in the kitchen. I suggest that the cook check the door each time she leaves the kitchen to ensure the door is locked while exiting. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in cohort 3 for the rated license reassessment. Your program’s planning year will be from July 1, 2025, to June 30, 2026. Your program’s reassessment year will be 2026 to 2027 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Due to a all violations that were cited during today’s visit being corrected during the visit, there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: LEGRANDE LEARNING CENTER Facility ID: 18000403 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 115 Completed Date: 6/11/2024 Age: From 0 To 11 Total Minutes: 281 Time In: 10:19 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for applicable child care requirements during a routine unannounced visit. You, Pandora Ussery, Director, and Preston Miles, Assistant Director, assisted me with today’s visit. Prior to today’s visit your business LeGrande Learning Center of North Hickory, LLC, was checked on the North Carolina Secretary of State website and was listed as current and active. Prior to today’s visit your compliance history score was 84%. Your last annual compliance visit was conducted on January 8, 2024. Your program operates with a four-star rated license that was issued on June 10, 2022, and earned 6 points in program standards, 4 points in education standards and 1 quality point. Your program operates with the following restrictions: daytime care only, meets enhanced space and meets enhanced ratios. The following required postings were prominently displayed at the entrance to the facility: star rated license, sanitation placard, Emergency Medical Care Plan, Emergency Phone Numbers, NC Summary of Child Care Law, and tobacco free signage. Playground inspections, emergency drills, fire inspection reports, fire drills and sanitation reports were monitored. Incident report logs were monitored. Sign in/sign out sheets and daily attendance records were completed and current. Your program has not provided any screen time this monitoring year. Staff child ratios, appropriate group sizes, adequate supervision, appropriate discipline, and adequate/approved spaces were being used. Children were being cared for in a nurturing way. Health and safety standards were monitored. Toys and materials were of sufficient quantity and were observed to be in good repair. Children participated in transitioning from outside play, toileting routines, and rest time. Your outdoor playground was monitored. I monitored 22 staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, IT’S SIDS and special trainings. No children’s records were monitored during today’s visit. I monitored 38 medications and their permission to administer forms. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. 10A NCAC 09 .0601(a) Technical Assistance: • During today's visit the door to the kitchen was not locked while children were in care, providing access to hazardous material and water tempered between 80 degrees F and 110 degrees F. As discussed, the door to the kitchen should always remain locked while the cook is not present in the kitchen. I suggest that the cook check the door each time she leaves the kitchen to ensure the door is locked while exiting. The gate on the playground used by preschool aged children was left open and unlocked while children were in care and utilizing that outdoor space. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in cohort 3 for the rated license reassessment. Your program’s planning year will be from July 1, 2025, to June 30, 2026. Your program’s reassessment year will be 2026 to 2027 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist, and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. Due to a all violations that were cited during today’s visit being corrected during the visit, there is no compliance letter due to be sent to me. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. At the end of today’s visit a copy of your visit summary was printed, signed, and left with you for you to print and save for your records. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times