Kidspoint Childcare Center

10A NCAC 09 .1102 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 3/31/2026 Number Present: 71 Completed Date: 3/31/2026 Age: From 0 To 5 Total Minutes: 371 Time In: 09:04 AM Time Out: 11:45 AM Time In: 01:00 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jessica Isenhour, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on August 26, 2025. We reviewed the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit including the restrictions, capacity, and age range and observed these being maintained today. St Luke's United Methodist Church, Inc., that owns this facility was reviewed and listed as current-active on the North Carolina Secretary of State website on March 30, 2026. This facility's compliance history was 87% as of March 30, 2026. This facility currently operates with a three-star license, issued on June 15, 2018, earning four points in staff education, five points in program standards, and one quality point for the center combined turnover rate being 20% of less for the administrator, program coordinator, lead teacher, teacher, and group leader over the past twelve months. The most recent fire inspection was dated December 10, 2025 and received in my office by email on December 10, 2025. The most recent sanitation inspection was dated November 7, 2025 with a superior classification and four demerits. The most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. The lead-based paint results dated November 8, 2025 indicated that the facility is free of lead-based paint hazards. The asbestos test results dated November 10, 2025 indicated that this facility is free of asbestos hazards. You and I completed a walk-through of the indoor and outdoor licensed spaces today. Children throughout the facility were playing in activity areas, transitioning from indoor to outdoor play, transitioning from outdoor to indoor play, playing outside, attending to personal care routines, and eating lunch. Infants were playing on the floor with caregiver interaction, being bottle fed, and having diapers changed. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the church kitchen and served in the classrooms. Cold food and milk were stored in a commercial refrigerator in the kitchen at thirty-five degrees Fahrenheit and in a residential refrigerator in the service kitchen at forty degrees Fahrenheit. Infant bottles and food were stored at twenty-five degrees Fahrenheit in a residential refrigerator located in Space 5 (Infants). Today’s lunch met the meal pattern requirements. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for fifteen returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid ITS-SIDS training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I reviewed staff record files for three new staff members hired since the last annual compliance visit on August 26, 2025. A staff and training worksheet was provided today and was attached to this visit summary. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at annual compliance visit on August 26, 2025. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violations were cited during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. No summary of the NC Child Care Law was posted in a prominent place in the center. G.S. 110-102 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. The initial health and safety training requirements had not been completed by two staff members within the first year of employment. One staff member with a date of employment of 01/14/2025 had completed eight out of the nine required health and safety training topics. One staff member with a date of employment of 03/24/2025 had completed two out of the nine required health and safety training topic. .1102(a) TECHNICAL ASSISTANCE: 1. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed no Summary of North Carolina Child Care Law poster posted on the parent information bulletin board on the child care hallway. During today’s visit, you printed a copy of the most recent Summary of North Carolina Child Care Law from the DCDEE website and posted it on the parent information bulletin board on the child care hallway. To maintain compliance with this child care requirement, I suggest you monitor your parent information bulletin board weekly to be sure all required postings are on the bulletin board. I also suggest that you check the DCDEE website for updated versions whenever you receive notification of child care or sanitation rule updates. 2. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and prior to the expiration date and documentation should be maintained in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR certificate. Today, the First Aid and CPR training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. You stated that you were aware that the First Aid and CPR training for this staff member had expired but a training class was not available. To correct this violation, I suggest you encourage and/or require this staff member to register/enroll in a First Aid and CPR training course taught by a training agency approved by DCDEE and complete this training within the next two weeks but no later than April 14, 2026. This staff member may need to go outside of Catawba County to complete this training within the required timeframe. To maintain compliance with this child care requirement, I suggest you create a tracking tool that will assist you in keep up with all the many training due dates for all the staff members under your supervision. 3. Per child care rule 10A NCAC 09 .1102(a), new employees should complete the Health & Safety (H&S) Training requirement within the first year of employment. Health and safety training should be in addition to the new staff orientation requirements. When a new employee submits completed health and safety training certificates to you that they completed prior to employment at your facility, be sure to check the date of each training certificate to be sure that the training certificate is no more than twelve months old. Today, the initial health and safety training requirements had not been completed by two staff members. One staff member with a date of employment of 01/14/2025 had completed eight out of the nine required health and safety training topics. One staff member with a date of employment of 03/24/2025 had completed two out of the nine required health and safety training topic. To correct this violation, these two staff members should complete the outstanding health and safety training topics within the next two weeks but no later than April 14, 2026. To maintain compliance with this child care requirement, I suggest you create a tracking tool that will assist you in keep up with all the many training due dates for all the staff members under your supervision. CONSULTATION: 1. As discussed today, since this facility completed a rated license reassessment under the previous rated license requirements and assessment process during the temporary license time period and this assessment was completed on March 17, 2025, this facility is due a rated license assessment on or before March 17, 2028. At that time, this facility will be reassessed under the QRIS Modernization Plan: Pathways to the Stars. Based on my informal assessment of staff education standards, program standards, and continued verification of the quality point, I verified that this facility continues to maintain three-star rated license standards. 2. During a phone conference on March 30, 2026, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. Today, I reminded you that you may initiate the star rated license reassessment process using the new QRIS Modernization Plan at any time by submitting the “Application For Assessment for a Rated License for Centers”. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active and current WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments by accessing resources, trainings, and outreach via ncrlap.org. and working with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arrange coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active and up to date WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. 3. Today, you stated that you would like to enroll more children in the classrooms now that you have two staff members hired and trained in each classroom, and you asked if the permit restriction “Meets enhanced space” could be removed from the license. After researching the rated license assessment packet, I determined that removing the restriction, “Meets enhanced space” would not affect the star rating for the facility. Today, you sent an email requesting to remove the permit restriction, “Meets enhanced space” from the license effective today, March 31, 2026. I will process this request as soon as possible. Today’s enrollment worksheet reflects the minimum space capacity requirements for each of the six licensed classrooms. Please use these numbers to revise the “Classroom Staff to Child Ratio” worksheets to reflect minimum space capacity or maximum group size whichever is the lesser of the two. Also, please keep your current permit posted until you receive a new permit in the mail from the Raleigh office. When you receive the new permit, please mail the old permit to my office mailing address at: Kimberly Crane, PO Box 6217, Hickory, NC 28603. 4. As discussed today, when siblings attend the center together and attend the same classroom and medications are to be administered, either each child should be provided their own medication container and permission to administer form or one medication container can be shared by both children as long as the instructions to administer the medication includes sanitary methods such as using a glove between applications. 5. As discussed today, any time a medical action plan lists a medication AND the parent provides that medication to be administered by the facility, a medication permission to administer form should be included with the medical action plan and the medication. If the medication is oral or prescription, a medication administration log should also be attached. 6. As discussed today, when updates/changes are made to an Individual Feeding Schedule, the change should be recorded at the bottom of the form under the “Any Changes” section. Changes may be documented by the staff or the parent. It is best practice for the parent to initial the change when it is recorded by the staff and it is best practice for the staff to initial the change with it is recorded by the parent. 7. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 8. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 9. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 10. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 11. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 12. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 14, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 3/31/2026 Number Present: 71 Completed Date: 3/31/2026 Age: From 0 To 5 Total Minutes: 371 Time In: 09:04 AM Time Out: 11:45 AM Time In: 01:00 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jessica Isenhour, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on August 26, 2025. We reviewed the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit including the restrictions, capacity, and age range and observed these being maintained today. St Luke's United Methodist Church, Inc., that owns this facility was reviewed and listed as current-active on the North Carolina Secretary of State website on March 30, 2026. This facility's compliance history was 87% as of March 30, 2026. This facility currently operates with a three-star license, issued on June 15, 2018, earning four points in staff education, five points in program standards, and one quality point for the center combined turnover rate being 20% of less for the administrator, program coordinator, lead teacher, teacher, and group leader over the past twelve months. The most recent fire inspection was dated December 10, 2025 and received in my office by email on December 10, 2025. The most recent sanitation inspection was dated November 7, 2025 with a superior classification and four demerits. The most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. The lead-based paint results dated November 8, 2025 indicated that the facility is free of lead-based paint hazards. The asbestos test results dated November 10, 2025 indicated that this facility is free of asbestos hazards. You and I completed a walk-through of the indoor and outdoor licensed spaces today. Children throughout the facility were playing in activity areas, transitioning from indoor to outdoor play, transitioning from outdoor to indoor play, playing outside, attending to personal care routines, and eating lunch. Infants were playing on the floor with caregiver interaction, being bottle fed, and having diapers changed. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the church kitchen and served in the classrooms. Cold food and milk were stored in a commercial refrigerator in the kitchen at thirty-five degrees Fahrenheit and in a residential refrigerator in the service kitchen at forty degrees Fahrenheit. Infant bottles and food were stored at twenty-five degrees Fahrenheit in a residential refrigerator located in Space 5 (Infants). Today’s lunch met the meal pattern requirements. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for fifteen returning staff members to verify current and valid Criminal Background Check qualification letters, valid CPR and First Aid training, valid ITS-SIDS training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I reviewed staff record files for three new staff members hired since the last annual compliance visit on August 26, 2025. A staff and training worksheet was provided today and was attached to this visit summary. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at annual compliance visit on August 26, 2025. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violations were cited during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. No summary of the NC Child Care Law was posted in a prominent place in the center. G.S. 110-102 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. The initial health and safety training requirements had not been completed by two staff members within the first year of employment. One staff member with a date of employment of 01/14/2025 had completed eight out of the nine required health and safety training topics. One staff member with a date of employment of 03/24/2025 had completed two out of the nine required health and safety training topic. .1102(a) TECHNICAL ASSISTANCE: 1. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed no Summary of North Carolina Child Care Law poster posted on the parent information bulletin board on the child care hallway. During today’s visit, you printed a copy of the most recent Summary of North Carolina Child Care Law from the DCDEE website and posted it on the parent information bulletin board on the child care hallway. To maintain compliance with this child care requirement, I suggest you monitor your parent information bulletin board weekly to be sure all required postings are on the bulletin board. I also suggest that you check the DCDEE website for updated versions whenever you receive notification of child care or sanitation rule updates. 2. Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and prior to the expiration date and documentation should be maintained in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR certificate. Today, the First Aid and CPR training certification for one staff member with a date of employment of 03/24/2025 had expired in January 2026 and no updated certificate or documentation of completion was in the file. You stated that you were aware that the First Aid and CPR training for this staff member had expired but a training class was not available. To correct this violation, I suggest you encourage and/or require this staff member to register/enroll in a First Aid and CPR training course taught by a training agency approved by DCDEE and complete this training within the next two weeks but no later than April 14, 2026. This staff member may need to go outside of Catawba County to complete this training within the required timeframe. To maintain compliance with this child care requirement, I suggest you create a tracking tool that will assist you in keep up with all the many training due dates for all the staff members under your supervision. 3. Per child care rule 10A NCAC 09 .1102(a), new employees should complete the Health & Safety (H&S) Training requirement within the first year of employment. Health and safety training should be in addition to the new staff orientation requirements. When a new employee submits completed health and safety training certificates to you that they completed prior to employment at your facility, be sure to check the date of each training certificate to be sure that the training certificate is no more than twelve months old. Today, the initial health and safety training requirements had not been completed by two staff members. One staff member with a date of employment of 01/14/2025 had completed eight out of the nine required health and safety training topics. One staff member with a date of employment of 03/24/2025 had completed two out of the nine required health and safety training topic. To correct this violation, these two staff members should complete the outstanding health and safety training topics within the next two weeks but no later than April 14, 2026. To maintain compliance with this child care requirement, I suggest you create a tracking tool that will assist you in keep up with all the many training due dates for all the staff members under your supervision. CONSULTATION: 1. As discussed today, since this facility completed a rated license reassessment under the previous rated license requirements and assessment process during the temporary license time period and this assessment was completed on March 17, 2025, this facility is due a rated license assessment on or before March 17, 2028. At that time, this facility will be reassessed under the QRIS Modernization Plan: Pathways to the Stars. Based on my informal assessment of staff education standards, program standards, and continued verification of the quality point, I verified that this facility continues to maintain three-star rated license standards. 2. During a phone conference on March 30, 2026, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. Today, I reminded you that you may initiate the star rated license reassessment process using the new QRIS Modernization Plan at any time by submitting the “Application For Assessment for a Rated License for Centers”. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active and current WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments by accessing resources, trainings, and outreach via ncrlap.org. and working with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active and up to date WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arrange coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active and up to date WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. 3. Today, you stated that you would like to enroll more children in the classrooms now that you have two staff members hired and trained in each classroom, and you asked if the permit restriction “Meets enhanced space” could be removed from the license. After researching the rated license assessment packet, I determined that removing the restriction, “Meets enhanced space” would not affect the star rating for the facility. Today, you sent an email requesting to remove the permit restriction, “Meets enhanced space” from the license effective today, March 31, 2026. I will process this request as soon as possible. Today’s enrollment worksheet reflects the minimum space capacity requirements for each of the six licensed classrooms. Please use these numbers to revise the “Classroom Staff to Child Ratio” worksheets to reflect minimum space capacity or maximum group size whichever is the lesser of the two. Also, please keep your current permit posted until you receive a new permit in the mail from the Raleigh office. When you receive the new permit, please mail the old permit to my office mailing address at: Kimberly Crane, PO Box 6217, Hickory, NC 28603. 4. As discussed today, when siblings attend the center together and attend the same classroom and medications are to be administered, either each child should be provided their own medication container and permission to administer form or one medication container can be shared by both children as long as the instructions to administer the medication includes sanitary methods such as using a glove between applications. 5. As discussed today, any time a medical action plan lists a medication AND the parent provides that medication to be administered by the facility, a medication permission to administer form should be included with the medical action plan and the medication. If the medication is oral or prescription, a medication administration log should also be attached. 6. As discussed today, when updates/changes are made to an Individual Feeding Schedule, the change should be recorded at the bottom of the form under the “Any Changes” section. Changes may be documented by the staff or the parent. It is best practice for the parent to initial the change when it is recorded by the staff and it is best practice for the staff to initial the change with it is recorded by the parent. 7. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 8. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 9. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 10. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 11. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 12. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 14, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 56 Completed Date: 8/26/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 09:05 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jessica Isenhour, Administrator, and Jennifer Prendergast, Assistant Director, assisted me with today’s visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit and assisted me with monitoring children’s and staff records. Ms. Wilder had to leave the visit before the visit summary was printed so her signature was not captured. Your temporary license was issued on September 16, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to the facility email address, mailing address, facility contact person or corporate contact. You requested that I change the facility phone number and add a fax number and web address for the facility. I made those changes for you today. I reviewed the facility’s permit today including the restrictions, capacity, and age range and observed these being maintained today. St. Luke's United Methodist Church, Inc. that owns your facility was reviewed and listed as current-active on the North Carolina Secretary of State website on August 25, 2025 and was reviewed with you today. Your center's compliance history was 87% as of August 25, 2025 and was reviewed with you today. Your program currently operates with a three-star license, issued on March 17, 2025, earning four points in staff education, two points in program standards, and one quality point for using Creative Curriculum as an approved curriculum for children four and five years of age. Your most recent fire inspection was dated January 9, 2025. Your most recent sanitation inspection was dated September 5, 2024 with an approved classification and zero demerits. I verified that the lead water testing required to be completed every three years was completed. Your most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. I verified that you have completed the enrollment process for the lead-based paint testing and are waiting on those test results. I verified that you completed the enrollment process for asbestos testing and are waiting on those test results. Ms. Isenhour and I visited each licensed indoor and outdoor space today. The six licensed indoor spaces were being used today. Children were participating in whole group activities, playing outside, transitioning indoors, and eating lunch. The two licensed playgrounds were being used today. On the outdoor learning environment (OLE) designated for ages two to five years, two stationary composite structures and two spring rockers had wood mulch surfacing within the six foot fall zone that measured six to ten inches in depth. The two sand areas had sand in them and were covered with tarps. Two shade structures covering the two sand areas, one large tree, and the building provided shade. On the OLE designated for children infant age to two years, all the equipment was movable, and wood mulch was used as surfacing. The fences, materials, and equipment on both playgrounds were in good repair. The fence on OLE 1 was five feet in height and the fence on OLE 2 was six feet in height. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were cooked in the “cooking kitchen” in an adjacent building, prepared in the “prep kitchen” on the child care hallway, and served in the classrooms. Today’s lunch met the meal pattern requirements. Cold food and milk were stored in a commercial refrigerator in the cooking kitchen at a temperature of thirty-five degrees Fahrenheit and a residential refrigerator in the prep kitchen at a temperature of thirty-four degrees Fahrenheit. Infant bottles and infant food were stored in a full-size residential refrigerator at thirty-three degrees Fahrenheit in Space 5. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, child record files, and staff record files. Your written operational, administrative, and personnel policies and your parent participation plan were reviewed during a pre-licensing visit on June 20, 2024. Today, you stated that your written administrative and personnel policies compiled in the “Employee Handbook” had been updated on July 22, 2025 and a dismissal policy had been added to the “Parent Handbook” on July 24, 2025. I reviewed the “Employee Handbook” today and observed all the required policies documented. I reviewed the dismissal policy and observed all the required documentation. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 5, one bottle was not labeled with the date the contents could be served to the child. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In Space 6, two permission to administer topical ointment forms were missing how to apply the ointment and one permission to administer topical ointment form was missing the amount of ointment to apply. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In Space 5, one permission to administer a prescription medication was documented on a topical ointment permission form and no medication administration log was attached or maintained. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, several Ziploc bags were stored unlocked and below five feet in a cabinet drawer. .0604(q) 871 Center staff did not comply with the safe sleep policy. The crib sheets in nine out of ten cribs had loose-fitting sheets. 10A NCAC 09 .0606(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified through the use of the staff roster in the ABCMS portal that one staff member was hired on 04/14/2025. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: 1. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and separate from the facility’s employment. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. Per child care rule 10A NCAC 09 .0604(q), plastic bags should be stored inaccessible to children under three years of age by placing them above five feet or in a locked cabinet, closet, or drawer. Ziploc bags, grocery bags, opened shrink wrapped or bagged products, diapers in opened plastic shrink wrap, opened diaper wipe refill packets, used and unused trash bags, used zip-loc bags, and opened teacher supply materials are considered plastic bags. During today’s visit, in Space 6, I observed several Ziploc bags stored unlocked and below five feet in a cabinet drawer. The teacher moved these plastic bags to a locked cabinet in the classroom which corrected this violation during today’s visit. To maintain compliance with this child requirement, I suggest you review this requirement with your staff, monitor classrooms weekly and remove any plastic bags, place them in your locked storage closet or move them above five feet as required. 3. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the amount of medication to be administered, when, where, and how administer to administer the medication. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 4. Per child care rule 10A NCAC 09 .0803(13)(a-e), when prescription medication is administered, documentation should be completed on a medication administration log, and the medication administration permission form should be used. To maintain compliance with this child care requirement, I suggest you review this child care requirement with your staff and explain the difference between when to use the “Medication Administration Permission Form for Over-The-Counter Topical Medications and Fluoridated Toothpaste” and the “Medication Administration Permission Form and Log” documents. 5. Per child care rule 10A NCAC 09 .0606(a), center staff should comply with the center’s safe sleep policy which should follow child care rule. Child care rule and the center’s safe sleep policy specifies that no loose bedding may be placed with a sleeping infant aged 12 months or younger. During today’s visit, in Space 5, the crib sheets in nine out of ten cribs had loose-fitting sheets. Ms. Isenhour stated that sheets too large for the cribs had been ordered by mistake and replacement sheets were ordered and received but the oversized sheets had not been discarded. The teachers removed the oversized sheets from the crib mattresses and replaced them with tight-fitting sheets which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggested you discard or donate the oversized crib sheets and only use the tight-fitting crib sheets going forward. 6. Per sanitation rules for child care centers rule 15A NCAC 18A .2804(d), each bottle prepared at home and brought to the center and any food provided by the parent and brought to the center for any age child should be labeled with the name of the child and the date the bottle or food item(s) can be served to the child. Any leftover bottle contents or meal items should be returned to the parent at the end of the day. During today’s visit, in Space 5, one bottle was not labeled with the date the contents could be served to the child. The teacher labeled the bottle with today’s date which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you review this sanitation rule with your staff and parents and ask staff to check that each bottle has been labeled with the name of the child and the date the bottle may be served. If the child’s name or the date is missing from the bottle, the teachers may label the bottle with the child’s name and the current date. CONSULTATION: 1. When making updates or changes to your written operational policies, please document the date of the update/change/revision on the printed document(s). 2. To decrease the number of necessary revisions you have to make to the Staff and Training Worksheets during monitoring visits, please be sure to report the dates and information with as much accuracy as possible. 3. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 4. If you purchase or change vehicles for transporting children, please request for the vehicle to be approved prior to using the new vehicle. A monitoring visit will be scheduled, and I’ll need to approve transportation and/or the new vehicle before you can use the vehicle. 5. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator and FCCH owner/operator training/meetings in September 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for these important meetings will be shared as soon as details are finalized. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the Children’s Resource Center training calendar: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 533, 858, and 871 corrected during today’s visit. I documented the corrective actions taken today to correct those violations in this visit summary. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than September 9, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 56 Completed Date: 8/26/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 09:05 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jessica Isenhour, Administrator, and Jennifer Prendergast, Assistant Director, assisted me with today’s visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit and assisted me with monitoring children’s and staff records. Ms. Wilder had to leave the visit before the visit summary was printed so her signature was not captured. Your temporary license was issued on September 16, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to the facility email address, mailing address, facility contact person or corporate contact. You requested that I change the facility phone number and add a fax number and web address for the facility. I made those changes for you today. I reviewed the facility’s permit today including the restrictions, capacity, and age range and observed these being maintained today. St. Luke's United Methodist Church, Inc. that owns your facility was reviewed and listed as current-active on the North Carolina Secretary of State website on August 25, 2025 and was reviewed with you today. Your center's compliance history was 87% as of August 25, 2025 and was reviewed with you today. Your program currently operates with a three-star license, issued on March 17, 2025, earning four points in staff education, two points in program standards, and one quality point for using Creative Curriculum as an approved curriculum for children four and five years of age. Your most recent fire inspection was dated January 9, 2025. Your most recent sanitation inspection was dated September 5, 2024 with an approved classification and zero demerits. I verified that the lead water testing required to be completed every three years was completed. Your most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. I verified that you have completed the enrollment process for the lead-based paint testing and are waiting on those test results. I verified that you completed the enrollment process for asbestos testing and are waiting on those test results. Ms. Isenhour and I visited each licensed indoor and outdoor space today. The six licensed indoor spaces were being used today. Children were participating in whole group activities, playing outside, transitioning indoors, and eating lunch. The two licensed playgrounds were being used today. On the outdoor learning environment (OLE) designated for ages two to five years, two stationary composite structures and two spring rockers had wood mulch surfacing within the six foot fall zone that measured six to ten inches in depth. The two sand areas had sand in them and were covered with tarps. Two shade structures covering the two sand areas, one large tree, and the building provided shade. On the OLE designated for children infant age to two years, all the equipment was movable, and wood mulch was used as surfacing. The fences, materials, and equipment on both playgrounds were in good repair. The fence on OLE 1 was five feet in height and the fence on OLE 2 was six feet in height. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were cooked in the “cooking kitchen” in an adjacent building, prepared in the “prep kitchen” on the child care hallway, and served in the classrooms. Today’s lunch met the meal pattern requirements. Cold food and milk were stored in a commercial refrigerator in the cooking kitchen at a temperature of thirty-five degrees Fahrenheit and a residential refrigerator in the prep kitchen at a temperature of thirty-four degrees Fahrenheit. Infant bottles and infant food were stored in a full-size residential refrigerator at thirty-three degrees Fahrenheit in Space 5. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, child record files, and staff record files. Your written operational, administrative, and personnel policies and your parent participation plan were reviewed during a pre-licensing visit on June 20, 2024. Today, you stated that your written administrative and personnel policies compiled in the “Employee Handbook” had been updated on July 22, 2025 and a dismissal policy had been added to the “Parent Handbook” on July 24, 2025. I reviewed the “Employee Handbook” today and observed all the required policies documented. I reviewed the dismissal policy and observed all the required documentation. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 5, one bottle was not labeled with the date the contents could be served to the child. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In Space 6, two permission to administer topical ointment forms were missing how to apply the ointment and one permission to administer topical ointment form was missing the amount of ointment to apply. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In Space 5, one permission to administer a prescription medication was documented on a topical ointment permission form and no medication administration log was attached or maintained. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, several Ziploc bags were stored unlocked and below five feet in a cabinet drawer. .0604(q) 871 Center staff did not comply with the safe sleep policy. The crib sheets in nine out of ten cribs had loose-fitting sheets. 10A NCAC 09 .0606(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified through the use of the staff roster in the ABCMS portal that one staff member was hired on 04/14/2025. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: 1. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and separate from the facility’s employment. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. Per child care rule 10A NCAC 09 .0604(q), plastic bags should be stored inaccessible to children under three years of age by placing them above five feet or in a locked cabinet, closet, or drawer. Ziploc bags, grocery bags, opened shrink wrapped or bagged products, diapers in opened plastic shrink wrap, opened diaper wipe refill packets, used and unused trash bags, used zip-loc bags, and opened teacher supply materials are considered plastic bags. During today’s visit, in Space 6, I observed several Ziploc bags stored unlocked and below five feet in a cabinet drawer. The teacher moved these plastic bags to a locked cabinet in the classroom which corrected this violation during today’s visit. To maintain compliance with this child requirement, I suggest you review this requirement with your staff, monitor classrooms weekly and remove any plastic bags, place them in your locked storage closet or move them above five feet as required. 3. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the amount of medication to be administered, when, where, and how administer to administer the medication. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 4. Per child care rule 10A NCAC 09 .0803(13)(a-e), when prescription medication is administered, documentation should be completed on a medication administration log, and the medication administration permission form should be used. To maintain compliance with this child care requirement, I suggest you review this child care requirement with your staff and explain the difference between when to use the “Medication Administration Permission Form for Over-The-Counter Topical Medications and Fluoridated Toothpaste” and the “Medication Administration Permission Form and Log” documents. 5. Per child care rule 10A NCAC 09 .0606(a), center staff should comply with the center’s safe sleep policy which should follow child care rule. Child care rule and the center’s safe sleep policy specifies that no loose bedding may be placed with a sleeping infant aged 12 months or younger. During today’s visit, in Space 5, the crib sheets in nine out of ten cribs had loose-fitting sheets. Ms. Isenhour stated that sheets too large for the cribs had been ordered by mistake and replacement sheets were ordered and received but the oversized sheets had not been discarded. The teachers removed the oversized sheets from the crib mattresses and replaced them with tight-fitting sheets which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggested you discard or donate the oversized crib sheets and only use the tight-fitting crib sheets going forward. 6. Per sanitation rules for child care centers rule 15A NCAC 18A .2804(d), each bottle prepared at home and brought to the center and any food provided by the parent and brought to the center for any age child should be labeled with the name of the child and the date the bottle or food item(s) can be served to the child. Any leftover bottle contents or meal items should be returned to the parent at the end of the day. During today’s visit, in Space 5, one bottle was not labeled with the date the contents could be served to the child. The teacher labeled the bottle with today’s date which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you review this sanitation rule with your staff and parents and ask staff to check that each bottle has been labeled with the name of the child and the date the bottle may be served. If the child’s name or the date is missing from the bottle, the teachers may label the bottle with the child’s name and the current date. CONSULTATION: 1. When making updates or changes to your written operational policies, please document the date of the update/change/revision on the printed document(s). 2. To decrease the number of necessary revisions you have to make to the Staff and Training Worksheets during monitoring visits, please be sure to report the dates and information with as much accuracy as possible. 3. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 4. If you purchase or change vehicles for transporting children, please request for the vehicle to be approved prior to using the new vehicle. A monitoring visit will be scheduled, and I’ll need to approve transportation and/or the new vehicle before you can use the vehicle. 5. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator and FCCH owner/operator training/meetings in September 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for these important meetings will be shared as soon as details are finalized. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the Children’s Resource Center training calendar: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 533, 858, and 871 corrected during today’s visit. I documented the corrective actions taken today to correct those violations in this visit summary. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than September 9, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 56 Completed Date: 8/26/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 09:05 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jessica Isenhour, Administrator, and Jennifer Prendergast, Assistant Director, assisted me with today’s visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit and assisted me with monitoring children’s and staff records. Ms. Wilder had to leave the visit before the visit summary was printed so her signature was not captured. Your temporary license was issued on September 16, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to the facility email address, mailing address, facility contact person or corporate contact. You requested that I change the facility phone number and add a fax number and web address for the facility. I made those changes for you today. I reviewed the facility’s permit today including the restrictions, capacity, and age range and observed these being maintained today. St. Luke's United Methodist Church, Inc. that owns your facility was reviewed and listed as current-active on the North Carolina Secretary of State website on August 25, 2025 and was reviewed with you today. Your center's compliance history was 87% as of August 25, 2025 and was reviewed with you today. Your program currently operates with a three-star license, issued on March 17, 2025, earning four points in staff education, two points in program standards, and one quality point for using Creative Curriculum as an approved curriculum for children four and five years of age. Your most recent fire inspection was dated January 9, 2025. Your most recent sanitation inspection was dated September 5, 2024 with an approved classification and zero demerits. I verified that the lead water testing required to be completed every three years was completed. Your most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. I verified that you have completed the enrollment process for the lead-based paint testing and are waiting on those test results. I verified that you completed the enrollment process for asbestos testing and are waiting on those test results. Ms. Isenhour and I visited each licensed indoor and outdoor space today. The six licensed indoor spaces were being used today. Children were participating in whole group activities, playing outside, transitioning indoors, and eating lunch. The two licensed playgrounds were being used today. On the outdoor learning environment (OLE) designated for ages two to five years, two stationary composite structures and two spring rockers had wood mulch surfacing within the six foot fall zone that measured six to ten inches in depth. The two sand areas had sand in them and were covered with tarps. Two shade structures covering the two sand areas, one large tree, and the building provided shade. On the OLE designated for children infant age to two years, all the equipment was movable, and wood mulch was used as surfacing. The fences, materials, and equipment on both playgrounds were in good repair. The fence on OLE 1 was five feet in height and the fence on OLE 2 was six feet in height. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were cooked in the “cooking kitchen” in an adjacent building, prepared in the “prep kitchen” on the child care hallway, and served in the classrooms. Today’s lunch met the meal pattern requirements. Cold food and milk were stored in a commercial refrigerator in the cooking kitchen at a temperature of thirty-five degrees Fahrenheit and a residential refrigerator in the prep kitchen at a temperature of thirty-four degrees Fahrenheit. Infant bottles and infant food were stored in a full-size residential refrigerator at thirty-three degrees Fahrenheit in Space 5. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, child record files, and staff record files. Your written operational, administrative, and personnel policies and your parent participation plan were reviewed during a pre-licensing visit on June 20, 2024. Today, you stated that your written administrative and personnel policies compiled in the “Employee Handbook” had been updated on July 22, 2025 and a dismissal policy had been added to the “Parent Handbook” on July 24, 2025. I reviewed the “Employee Handbook” today and observed all the required policies documented. I reviewed the dismissal policy and observed all the required documentation. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 5, one bottle was not labeled with the date the contents could be served to the child. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In Space 6, two permission to administer topical ointment forms were missing how to apply the ointment and one permission to administer topical ointment form was missing the amount of ointment to apply. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In Space 5, one permission to administer a prescription medication was documented on a topical ointment permission form and no medication administration log was attached or maintained. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, several Ziploc bags were stored unlocked and below five feet in a cabinet drawer. .0604(q) 871 Center staff did not comply with the safe sleep policy. The crib sheets in nine out of ten cribs had loose-fitting sheets. 10A NCAC 09 .0606(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified through the use of the staff roster in the ABCMS portal that one staff member was hired on 04/14/2025. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: 1. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and separate from the facility’s employment. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. Per child care rule 10A NCAC 09 .0604(q), plastic bags should be stored inaccessible to children under three years of age by placing them above five feet or in a locked cabinet, closet, or drawer. Ziploc bags, grocery bags, opened shrink wrapped or bagged products, diapers in opened plastic shrink wrap, opened diaper wipe refill packets, used and unused trash bags, used zip-loc bags, and opened teacher supply materials are considered plastic bags. During today’s visit, in Space 6, I observed several Ziploc bags stored unlocked and below five feet in a cabinet drawer. The teacher moved these plastic bags to a locked cabinet in the classroom which corrected this violation during today’s visit. To maintain compliance with this child requirement, I suggest you review this requirement with your staff, monitor classrooms weekly and remove any plastic bags, place them in your locked storage closet or move them above five feet as required. 3. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the amount of medication to be administered, when, where, and how administer to administer the medication. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 4. Per child care rule 10A NCAC 09 .0803(13)(a-e), when prescription medication is administered, documentation should be completed on a medication administration log, and the medication administration permission form should be used. To maintain compliance with this child care requirement, I suggest you review this child care requirement with your staff and explain the difference between when to use the “Medication Administration Permission Form for Over-The-Counter Topical Medications and Fluoridated Toothpaste” and the “Medication Administration Permission Form and Log” documents. 5. Per child care rule 10A NCAC 09 .0606(a), center staff should comply with the center’s safe sleep policy which should follow child care rule. Child care rule and the center’s safe sleep policy specifies that no loose bedding may be placed with a sleeping infant aged 12 months or younger. During today’s visit, in Space 5, the crib sheets in nine out of ten cribs had loose-fitting sheets. Ms. Isenhour stated that sheets too large for the cribs had been ordered by mistake and replacement sheets were ordered and received but the oversized sheets had not been discarded. The teachers removed the oversized sheets from the crib mattresses and replaced them with tight-fitting sheets which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggested you discard or donate the oversized crib sheets and only use the tight-fitting crib sheets going forward. 6. Per sanitation rules for child care centers rule 15A NCAC 18A .2804(d), each bottle prepared at home and brought to the center and any food provided by the parent and brought to the center for any age child should be labeled with the name of the child and the date the bottle or food item(s) can be served to the child. Any leftover bottle contents or meal items should be returned to the parent at the end of the day. During today’s visit, in Space 5, one bottle was not labeled with the date the contents could be served to the child. The teacher labeled the bottle with today’s date which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you review this sanitation rule with your staff and parents and ask staff to check that each bottle has been labeled with the name of the child and the date the bottle may be served. If the child’s name or the date is missing from the bottle, the teachers may label the bottle with the child’s name and the current date. CONSULTATION: 1. When making updates or changes to your written operational policies, please document the date of the update/change/revision on the printed document(s). 2. To decrease the number of necessary revisions you have to make to the Staff and Training Worksheets during monitoring visits, please be sure to report the dates and information with as much accuracy as possible. 3. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 4. If you purchase or change vehicles for transporting children, please request for the vehicle to be approved prior to using the new vehicle. A monitoring visit will be scheduled, and I’ll need to approve transportation and/or the new vehicle before you can use the vehicle. 5. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator and FCCH owner/operator training/meetings in September 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for these important meetings will be shared as soon as details are finalized. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the Children’s Resource Center training calendar: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 533, 858, and 871 corrected during today’s visit. I documented the corrective actions taken today to correct those violations in this visit summary. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than September 9, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 56 Completed Date: 8/26/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 09:05 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jessica Isenhour, Administrator, and Jennifer Prendergast, Assistant Director, assisted me with today’s visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit and assisted me with monitoring children’s and staff records. Ms. Wilder had to leave the visit before the visit summary was printed so her signature was not captured. Your temporary license was issued on September 16, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to the facility email address, mailing address, facility contact person or corporate contact. You requested that I change the facility phone number and add a fax number and web address for the facility. I made those changes for you today. I reviewed the facility’s permit today including the restrictions, capacity, and age range and observed these being maintained today. St. Luke's United Methodist Church, Inc. that owns your facility was reviewed and listed as current-active on the North Carolina Secretary of State website on August 25, 2025 and was reviewed with you today. Your center's compliance history was 87% as of August 25, 2025 and was reviewed with you today. Your program currently operates with a three-star license, issued on March 17, 2025, earning four points in staff education, two points in program standards, and one quality point for using Creative Curriculum as an approved curriculum for children four and five years of age. Your most recent fire inspection was dated January 9, 2025. Your most recent sanitation inspection was dated September 5, 2024 with an approved classification and zero demerits. I verified that the lead water testing required to be completed every three years was completed. Your most recent lead water test results dated May 31, 2024 indicated that the facility’s drinking water source was within the required limits. I verified that you have completed the enrollment process for the lead-based paint testing and are waiting on those test results. I verified that you completed the enrollment process for asbestos testing and are waiting on those test results. Ms. Isenhour and I visited each licensed indoor and outdoor space today. The six licensed indoor spaces were being used today. Children were participating in whole group activities, playing outside, transitioning indoors, and eating lunch. The two licensed playgrounds were being used today. On the outdoor learning environment (OLE) designated for ages two to five years, two stationary composite structures and two spring rockers had wood mulch surfacing within the six foot fall zone that measured six to ten inches in depth. The two sand areas had sand in them and were covered with tarps. Two shade structures covering the two sand areas, one large tree, and the building provided shade. On the OLE designated for children infant age to two years, all the equipment was movable, and wood mulch was used as surfacing. The fences, materials, and equipment on both playgrounds were in good repair. The fence on OLE 1 was five feet in height and the fence on OLE 2 was six feet in height. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were cooked in the “cooking kitchen” in an adjacent building, prepared in the “prep kitchen” on the child care hallway, and served in the classrooms. Today’s lunch met the meal pattern requirements. Cold food and milk were stored in a commercial refrigerator in the cooking kitchen at a temperature of thirty-five degrees Fahrenheit and a residential refrigerator in the prep kitchen at a temperature of thirty-four degrees Fahrenheit. Infant bottles and infant food were stored in a full-size residential refrigerator at thirty-three degrees Fahrenheit in Space 5. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored program records, child record files, and staff record files. Your written operational, administrative, and personnel policies and your parent participation plan were reviewed during a pre-licensing visit on June 20, 2024. Today, you stated that your written administrative and personnel policies compiled in the “Employee Handbook” had been updated on July 22, 2025 and a dismissal policy had been added to the “Parent Handbook” on July 24, 2025. I reviewed the “Employee Handbook” today and observed all the required policies documented. I reviewed the dismissal policy and observed all the required documentation. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 5, one bottle was not labeled with the date the contents could be served to the child. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. In Space 6, two permission to administer topical ointment forms were missing how to apply the ointment and one permission to administer topical ointment form was missing the amount of ointment to apply. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In Space 5, one permission to administer a prescription medication was documented on a topical ointment permission form and no medication administration log was attached or maintained. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, several Ziploc bags were stored unlocked and below five feet in a cabinet drawer. .0604(q) 871 Center staff did not comply with the safe sleep policy. The crib sheets in nine out of ten cribs had loose-fitting sheets. 10A NCAC 09 .0606(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified through the use of the staff roster in the ABCMS portal that one staff member was hired on 04/14/2025. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: 1. As stated in G.S. 110-90.2 & .2703(r), child care operators have five business days to notify the Division of any new child care providers working who were hired or moved into the child care facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Be sure this information is updated in ABCMS on an ongoing basis as staff members are hired and separate from the facility’s employment. These actions satisfy the requirement to notify the Division within five business days of new child care providers working who were hired or moved into the child care facility. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance, please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. Per child care rule 10A NCAC 09 .0604(q), plastic bags should be stored inaccessible to children under three years of age by placing them above five feet or in a locked cabinet, closet, or drawer. Ziploc bags, grocery bags, opened shrink wrapped or bagged products, diapers in opened plastic shrink wrap, opened diaper wipe refill packets, used and unused trash bags, used zip-loc bags, and opened teacher supply materials are considered plastic bags. During today’s visit, in Space 6, I observed several Ziploc bags stored unlocked and below five feet in a cabinet drawer. The teacher moved these plastic bags to a locked cabinet in the classroom which corrected this violation during today’s visit. To maintain compliance with this child requirement, I suggest you review this requirement with your staff, monitor classrooms weekly and remove any plastic bags, place them in your locked storage closet or move them above five feet as required. 3. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent should include valid dates for the medication to be administered, the amount of medication to be administered, when, where, and how administer to administer the medication. To maintain compliance with this child care rule, I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 4. Per child care rule 10A NCAC 09 .0803(13)(a-e), when prescription medication is administered, documentation should be completed on a medication administration log, and the medication administration permission form should be used. To maintain compliance with this child care requirement, I suggest you review this child care requirement with your staff and explain the difference between when to use the “Medication Administration Permission Form for Over-The-Counter Topical Medications and Fluoridated Toothpaste” and the “Medication Administration Permission Form and Log” documents. 5. Per child care rule 10A NCAC 09 .0606(a), center staff should comply with the center’s safe sleep policy which should follow child care rule. Child care rule and the center’s safe sleep policy specifies that no loose bedding may be placed with a sleeping infant aged 12 months or younger. During today’s visit, in Space 5, the crib sheets in nine out of ten cribs had loose-fitting sheets. Ms. Isenhour stated that sheets too large for the cribs had been ordered by mistake and replacement sheets were ordered and received but the oversized sheets had not been discarded. The teachers removed the oversized sheets from the crib mattresses and replaced them with tight-fitting sheets which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggested you discard or donate the oversized crib sheets and only use the tight-fitting crib sheets going forward. 6. Per sanitation rules for child care centers rule 15A NCAC 18A .2804(d), each bottle prepared at home and brought to the center and any food provided by the parent and brought to the center for any age child should be labeled with the name of the child and the date the bottle or food item(s) can be served to the child. Any leftover bottle contents or meal items should be returned to the parent at the end of the day. During today’s visit, in Space 5, one bottle was not labeled with the date the contents could be served to the child. The teacher labeled the bottle with today’s date which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you review this sanitation rule with your staff and parents and ask staff to check that each bottle has been labeled with the name of the child and the date the bottle may be served. If the child’s name or the date is missing from the bottle, the teachers may label the bottle with the child’s name and the current date. CONSULTATION: 1. When making updates or changes to your written operational policies, please document the date of the update/change/revision on the printed document(s). 2. To decrease the number of necessary revisions you have to make to the Staff and Training Worksheets during monitoring visits, please be sure to report the dates and information with as much accuracy as possible. 3. When and if you update your fire evacuation route, shelter-in-place, and/or lock-down drill plan, you need to have the fire department approve the your plan first BEFORE you put it in your EPR plan as an update. 4. If you purchase or change vehicles for transporting children, please request for the vehicle to be approved prior to using the new vehicle. A monitoring visit will be scheduled, and I’ll need to approve transportation and/or the new vehicle before you can use the vehicle. 5. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. Child care consultants will be conducting center administrator and FCCH owner/operator training/meetings in September 2025 as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. An invitation and announcement of the date, time, and location for these important meetings will be shared as soon as details are finalized. Please make plans to attend. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 6. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 7. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 8. Here is the link to the Children’s Resource Center training calendar: https://childrensresourcecenter.org/training-calendar/. 9. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item numbers 533, 858, and 871 corrected during today’s visit. I documented the corrective actions taken today to correct those violations in this visit summary. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than September 9, 2025. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 493-6390 or by email at kimberly.crane@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 45 Completed Date: 2/26/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to complete the rated license process. I was greeted by you, Jessica Isenhour, Director. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. The children were observed during free choice activities indoors and outdoors, story time, hand washing routines, lunch and nap time. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There was one new staff member hired today and I monitored her file. She was observed in the Workroom completing trainings and not in the classroom. You stated that she was scheduled for her doctor’s appointment today to get the physical and TB test/screening completed. We discussed that staff are required to have the medical statement prior to the first day of employment and the TB Screening/Test completed on or before the first day of hire. You spoke with the new staff member, and she will not return until she has completed these two requirements. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Administrator: Five (5) points. Lead Teachers: Four (4) points. Teachers: Six (6) points. This facility is eligible for four (4) points in education standards. -Program Standard Points: During the visit conducted on January 21, 2025, Administration decided not to have the Environmental Rating Scales (ERS 3) conducted. The facility is currently meeting requirements in CC Rule .2806 (Caregiving Activities for Preschool Aged Children), enhanced ratios and space. The facility is eligible for two (2) points in program standards. -Quality point: This facility uses the Creative Curriculum. Compliance History: In order to submit a two (2) component rated license application the facility must maintain at least seventy-five percent (75%) compliance history. The current 18-month compliance history is 90%. Based on the above verified information the compliance history meets minimal requirements. This facility is eligible for seven (7) points and a three-star license. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in the Climbers room was for the week of 2/17/25. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. There were sanitizing wipes on a table in the unlocked room used to store car seats. There was a bottle of disinfectant spray not in use located on the diaper changing area in the Tumbler Classroom 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new staff member began employment during today's visit and did not have a medical report on file. 10A NCAC 09 .0701(a) TECHNICAL ASSISTANCE: -Sanitizer wipes and disinfectant sprays are required to be at least five feet from the floor or placed in locked storage when not in use. -As discussed earlier, Medical Statements are required to be on file prior to the first day of hire. TB Test/Screenings are required before or on the first day of hire. You also want to make sure that they are no older than 12 months from the date of hire. -We discussed working on a protocol for activity plans to ensure that they are posted and current when staff may be out unexpectantly. It is important that substitute staff are aware of the activities that are planned when they are working with the children. CONSULTATION: -Programs must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process will take several months. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed, and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New -Financial Assistance/Grant Opportunities if available: https://ncchildcare.ncdhhs.gov/Whats-New Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 45 Completed Date: 2/26/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to complete the rated license process. I was greeted by you, Jessica Isenhour, Director. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. The children were observed during free choice activities indoors and outdoors, story time, hand washing routines, lunch and nap time. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There was one new staff member hired today and I monitored her file. She was observed in the Workroom completing trainings and not in the classroom. You stated that she was scheduled for her doctor’s appointment today to get the physical and TB test/screening completed. We discussed that staff are required to have the medical statement prior to the first day of employment and the TB Screening/Test completed on or before the first day of hire. You spoke with the new staff member, and she will not return until she has completed these two requirements. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Administrator: Five (5) points. Lead Teachers: Four (4) points. Teachers: Six (6) points. This facility is eligible for four (4) points in education standards. -Program Standard Points: During the visit conducted on January 21, 2025, Administration decided not to have the Environmental Rating Scales (ERS 3) conducted. The facility is currently meeting requirements in CC Rule .2806 (Caregiving Activities for Preschool Aged Children), enhanced ratios and space. The facility is eligible for two (2) points in program standards. -Quality point: This facility uses the Creative Curriculum. Compliance History: In order to submit a two (2) component rated license application the facility must maintain at least seventy-five percent (75%) compliance history. The current 18-month compliance history is 90%. Based on the above verified information the compliance history meets minimal requirements. This facility is eligible for seven (7) points and a three-star license. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in the Climbers room was for the week of 2/17/25. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. There were sanitizing wipes on a table in the unlocked room used to store car seats. There was a bottle of disinfectant spray not in use located on the diaper changing area in the Tumbler Classroom 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new staff member began employment during today's visit and did not have a medical report on file. 10A NCAC 09 .0701(a) TECHNICAL ASSISTANCE: -Sanitizer wipes and disinfectant sprays are required to be at least five feet from the floor or placed in locked storage when not in use. -As discussed earlier, Medical Statements are required to be on file prior to the first day of hire. TB Test/Screenings are required before or on the first day of hire. You also want to make sure that they are no older than 12 months from the date of hire. -We discussed working on a protocol for activity plans to ensure that they are posted and current when staff may be out unexpectantly. It is important that substitute staff are aware of the activities that are planned when they are working with the children. CONSULTATION: -Programs must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process will take several months. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed, and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New -Financial Assistance/Grant Opportunities if available: https://ncchildcare.ncdhhs.gov/Whats-New Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 45 Completed Date: 2/26/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to complete the rated license process. I was greeted by you, Jessica Isenhour, Director. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. The children were observed during free choice activities indoors and outdoors, story time, hand washing routines, lunch and nap time. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There was one new staff member hired today and I monitored her file. She was observed in the Workroom completing trainings and not in the classroom. You stated that she was scheduled for her doctor’s appointment today to get the physical and TB test/screening completed. We discussed that staff are required to have the medical statement prior to the first day of employment and the TB Screening/Test completed on or before the first day of hire. You spoke with the new staff member, and she will not return until she has completed these two requirements. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Administrator: Five (5) points. Lead Teachers: Four (4) points. Teachers: Six (6) points. This facility is eligible for four (4) points in education standards. -Program Standard Points: During the visit conducted on January 21, 2025, Administration decided not to have the Environmental Rating Scales (ERS 3) conducted. The facility is currently meeting requirements in CC Rule .2806 (Caregiving Activities for Preschool Aged Children), enhanced ratios and space. The facility is eligible for two (2) points in program standards. -Quality point: This facility uses the Creative Curriculum. Compliance History: In order to submit a two (2) component rated license application the facility must maintain at least seventy-five percent (75%) compliance history. The current 18-month compliance history is 90%. Based on the above verified information the compliance history meets minimal requirements. This facility is eligible for seven (7) points and a three-star license. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in the Climbers room was for the week of 2/17/25. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. There were sanitizing wipes on a table in the unlocked room used to store car seats. There was a bottle of disinfectant spray not in use located on the diaper changing area in the Tumbler Classroom 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new staff member began employment during today's visit and did not have a medical report on file. 10A NCAC 09 .0701(a) TECHNICAL ASSISTANCE: -Sanitizer wipes and disinfectant sprays are required to be at least five feet from the floor or placed in locked storage when not in use. -As discussed earlier, Medical Statements are required to be on file prior to the first day of hire. TB Test/Screenings are required before or on the first day of hire. You also want to make sure that they are no older than 12 months from the date of hire. -We discussed working on a protocol for activity plans to ensure that they are posted and current when staff may be out unexpectantly. It is important that substitute staff are aware of the activities that are planned when they are working with the children. CONSULTATION: -Programs must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process will take several months. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed, and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New -Financial Assistance/Grant Opportunities if available: https://ncchildcare.ncdhhs.gov/Whats-New Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: JENNIFER HILL Operation Type: Center Case Number: 0225-038A Visit Date: 2/10/2025 Number Present: 50 Completed Date: 2/10/2025 Age: From 0 To 4 Total Minutes: 175 Time In: 11:55 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kelly Prendergast, assistant director, accompanied me during a walk through the facility. During the visit, I discussed the allegations with Ms. Prendergast, Monica Childers, associate minister, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On January 30, 2025, one staff member cared for 8 infants when a second staff member left the classroom for approximately 3 minutes. GS 110-91(7);.0713(a-d) 871 Center staff did not comply with the safe sleep policy. On January 30, 2025, a staff member placed an infant on their stomach to sleep in their crib. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 30, 2025, a staff member pushed an infant back several times with their hand and one of the times pushed the child’s head. The same staff member lifted an infant from the floor by the wrists or forearms, and lifted infants from cribs and seating devices by the upper arms. The staff member grabbed an infant’s ankle and pulled the infant backwards on their stomach across the floor. Additionally, another staff member told infants to “shut up” and cursed around the children. G.S. 110-91(10) You may contact me at Jennifer Hill, Investigations Consultant, 828-358-5387, Jennifer.Hill@dhhs.nc.gov or Natosha Lambeth, Western Investigations Team Supervisor, Natosha.Lambeth@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: JENNIFER HILL Operation Type: Center Case Number: 0225-038A Visit Date: 2/10/2025 Number Present: 50 Completed Date: 2/10/2025 Age: From 0 To 4 Total Minutes: 175 Time In: 11:55 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kelly Prendergast, assistant director, accompanied me during a walk through the facility. During the visit, I discussed the allegations with Ms. Prendergast, Monica Childers, associate minister, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On January 30, 2025, one staff member cared for 8 infants when a second staff member left the classroom for approximately 3 minutes. GS 110-91(7);.0713(a-d) 871 Center staff did not comply with the safe sleep policy. On January 30, 2025, a staff member placed an infant on their stomach to sleep in their crib. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 30, 2025, a staff member pushed an infant back several times with their hand and one of the times pushed the child’s head. The same staff member lifted an infant from the floor by the wrists or forearms, and lifted infants from cribs and seating devices by the upper arms. The staff member grabbed an infant’s ankle and pulled the infant backwards on their stomach across the floor. Additionally, another staff member told infants to “shut up” and cursed around the children. G.S. 110-91(10) You may contact me at Jennifer Hill, Investigations Consultant, 828-358-5387, Jennifer.Hill@dhhs.nc.gov or Natosha Lambeth, Western Investigations Team Supervisor, Natosha.Lambeth@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: JENNIFER HILL Operation Type: Center Case Number: 0225-038A Visit Date: 2/10/2025 Number Present: 50 Completed Date: 2/10/2025 Age: From 0 To 4 Total Minutes: 175 Time In: 11:55 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kelly Prendergast, assistant director, accompanied me during a walk through the facility. During the visit, I discussed the allegations with Ms. Prendergast, Monica Childers, associate minister, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On January 30, 2025, one staff member cared for 8 infants when a second staff member left the classroom for approximately 3 minutes. GS 110-91(7);.0713(a-d) 871 Center staff did not comply with the safe sleep policy. On January 30, 2025, a staff member placed an infant on their stomach to sleep in their crib. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 30, 2025, a staff member pushed an infant back several times with their hand and one of the times pushed the child’s head. The same staff member lifted an infant from the floor by the wrists or forearms, and lifted infants from cribs and seating devices by the upper arms. The staff member grabbed an infant’s ankle and pulled the infant backwards on their stomach across the floor. Additionally, another staff member told infants to “shut up” and cursed around the children. G.S. 110-91(10) You may contact me at Jennifer Hill, Investigations Consultant, 828-358-5387, Jennifer.Hill@dhhs.nc.gov or Natosha Lambeth, Western Investigations Team Supervisor, Natosha.Lambeth@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 49 Completed Date: 1/21/2025 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Jessica Isenhour, Director, and you assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The children were observed during free choice activities indoors, music and movement, story time, diaper changing routines, hand-washing routines, lunch, nap time and departure procedures. Positive interactions between the staff and children was observed throughout the visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The outdoor play areas and monthly inspections were monitored. The last monthly fire drill was conducted on December 30, 2024. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There are 56 children enrolled, and I monitored a portion of the children files. You had the Staff and Training Worksheet completed for me to review and I monitored 11 staff files. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024 -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points: You have made the decision not to have the Environmental Rating Scales (ERS 3) conducted at this time. -Quality point: This facility uses the Creative Curriculum. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The following violations were observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was a medication administration form for diaper cream in the Climbers classroom (Space 4) that did list the specific amount to use. 10A NCAC 09 .0803(4)(6-9) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One child's file had a different incident report which did not include all the required components nor did it have a parent's/legal guardian's signature. .0802 (e) 853 Incident logs were not completed and maintained as required. The last documented Incident Report on the Incident Log was from October 2024. I observed two incident reports that were completed on 11/8/24 and 1/14/25 that were not documented on the Incident Log. .0802(g)(1-6) TECHNICAL ASSITANCE: -Remind staff to review medication administration forms for diaper creams and remind families to be specific on the amount to use, for example, quarter or dime size. -We discussed that if you are going to use a different Incident Report than the DCDEE’s report you will need to make sure that all the required components are on your form. Families are also required to sign and date the document. The Incident Report will need to be documented on the Incident Log and then filed in the child’s file. It may be helpful to have a separate bin for staff to place their Incident Reports and have them document it on the Log. Either you or Ms. Pendergast could monitor and file every Friday. CONSULTATION: -Make sure that staff are listing all their early childhood experience on their application or resume. They may need additional paper to list their experiences. They will also need to add this information into their WORKS account. It is important that their years of experience listed on the Staff and Training Worksheet is documented on their application and reflected in WORKS. -Please have staff familiarize themselves with the “Child Care Weather Watch” document that they have posted in their classrooms. This resource is helpful to determine if it is safe for the children to go outdoors. Children can go out it in colder temperature if there are no advisories even if it is for a short period of time. Remind families to provide proper clothing. Ask families to donate any used winter clothing to keep at the facility. -We discussed reviewing all the paperwork you received from families to ensure that they are fully completed. For example, the Safe Sleep Policy needs to include the date reviewed, your signature, date signed and date child was enrolled. -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 4, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Lead Child Care Consultant, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 49 Completed Date: 1/21/2025 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Jessica Isenhour, Director, and you assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The children were observed during free choice activities indoors, music and movement, story time, diaper changing routines, hand-washing routines, lunch, nap time and departure procedures. Positive interactions between the staff and children was observed throughout the visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The outdoor play areas and monthly inspections were monitored. The last monthly fire drill was conducted on December 30, 2024. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There are 56 children enrolled, and I monitored a portion of the children files. You had the Staff and Training Worksheet completed for me to review and I monitored 11 staff files. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024 -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points: You have made the decision not to have the Environmental Rating Scales (ERS 3) conducted at this time. -Quality point: This facility uses the Creative Curriculum. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The following violations were observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was a medication administration form for diaper cream in the Climbers classroom (Space 4) that did list the specific amount to use. 10A NCAC 09 .0803(4)(6-9) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One child's file had a different incident report which did not include all the required components nor did it have a parent's/legal guardian's signature. .0802 (e) 853 Incident logs were not completed and maintained as required. The last documented Incident Report on the Incident Log was from October 2024. I observed two incident reports that were completed on 11/8/24 and 1/14/25 that were not documented on the Incident Log. .0802(g)(1-6) TECHNICAL ASSITANCE: -Remind staff to review medication administration forms for diaper creams and remind families to be specific on the amount to use, for example, quarter or dime size. -We discussed that if you are going to use a different Incident Report than the DCDEE’s report you will need to make sure that all the required components are on your form. Families are also required to sign and date the document. The Incident Report will need to be documented on the Incident Log and then filed in the child’s file. It may be helpful to have a separate bin for staff to place their Incident Reports and have them document it on the Log. Either you or Ms. Pendergast could monitor and file every Friday. CONSULTATION: -Make sure that staff are listing all their early childhood experience on their application or resume. They may need additional paper to list their experiences. They will also need to add this information into their WORKS account. It is important that their years of experience listed on the Staff and Training Worksheet is documented on their application and reflected in WORKS. -Please have staff familiarize themselves with the “Child Care Weather Watch” document that they have posted in their classrooms. This resource is helpful to determine if it is safe for the children to go outdoors. Children can go out it in colder temperature if there are no advisories even if it is for a short period of time. Remind families to provide proper clothing. Ask families to donate any used winter clothing to keep at the facility. -We discussed reviewing all the paperwork you received from families to ensure that they are fully completed. For example, the Safe Sleep Policy needs to include the date reviewed, your signature, date signed and date child was enrolled. -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 4, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Lead Child Care Consultant, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 49 Completed Date: 1/21/2025 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Jessica Isenhour, Director, and you assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The children were observed during free choice activities indoors, music and movement, story time, diaper changing routines, hand-washing routines, lunch, nap time and departure procedures. Positive interactions between the staff and children was observed throughout the visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The outdoor play areas and monthly inspections were monitored. The last monthly fire drill was conducted on December 30, 2024. A fire inspection was conducted on January 9, 2025. A sanitation inspection was conducted on September 5, 2024, with no demerits and a superior classification. There are 56 children enrolled, and I monitored a portion of the children files. You had the Staff and Training Worksheet completed for me to review and I monitored 11 staff files. Rated License Discussion – I received a copy of the Application for Assessment for a Two component Star rated License on December 20, 2024 -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points: You have made the decision not to have the Environmental Rating Scales (ERS 3) conducted at this time. -Quality point: This facility uses the Creative Curriculum. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The following violations were observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was a medication administration form for diaper cream in the Climbers classroom (Space 4) that did list the specific amount to use. 10A NCAC 09 .0803(4)(6-9) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One child's file had a different incident report which did not include all the required components nor did it have a parent's/legal guardian's signature. .0802 (e) 853 Incident logs were not completed and maintained as required. The last documented Incident Report on the Incident Log was from October 2024. I observed two incident reports that were completed on 11/8/24 and 1/14/25 that were not documented on the Incident Log. .0802(g)(1-6) TECHNICAL ASSITANCE: -Remind staff to review medication administration forms for diaper creams and remind families to be specific on the amount to use, for example, quarter or dime size. -We discussed that if you are going to use a different Incident Report than the DCDEE’s report you will need to make sure that all the required components are on your form. Families are also required to sign and date the document. The Incident Report will need to be documented on the Incident Log and then filed in the child’s file. It may be helpful to have a separate bin for staff to place their Incident Reports and have them document it on the Log. Either you or Ms. Pendergast could monitor and file every Friday. CONSULTATION: -Make sure that staff are listing all their early childhood experience on their application or resume. They may need additional paper to list their experiences. They will also need to add this information into their WORKS account. It is important that their years of experience listed on the Staff and Training Worksheet is documented on their application and reflected in WORKS. -Please have staff familiarize themselves with the “Child Care Weather Watch” document that they have posted in their classrooms. This resource is helpful to determine if it is safe for the children to go outdoors. Children can go out it in colder temperature if there are no advisories even if it is for a short period of time. Remind families to provide proper clothing. Ask families to donate any used winter clothing to keep at the facility. -We discussed reviewing all the paperwork you received from families to ensure that they are fully completed. For example, the Safe Sleep Policy needs to include the date reviewed, your signature, date signed and date child was enrolled. -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 4, 2025, We must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Lead Child Care Consultant, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 40 Completed Date: 11/4/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor the program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Jessica Isenhour, Director. You assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. You stated that there are 47 children enrolled between infant aged and four years of age and that there are 40 children present today. The children were observed during free choice activities indoors, diaper changing routines, hand-washing routines and lunch. Positive interactions between the staff and children took place throughout the visit today. A portion of children files were monitored. I monitored a portion of the staff files today. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. A fire inspection was conducted on August 27, 2024. A sanitation inspection was conducted on September 5, 2024, with no demerits. A fire drill was conducted on October 18, 2024 and an outdoor inspection was conducted on October 31, 2024. The facility does not provide transportation. The outdoor play areas were monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessments completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than December 4, 2024. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to you. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed and corrected during today's visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator that stores the milk for the children did not have a thermometer so I was unable to determine the temperature inside. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. There were plastic bags storing diapers and wipes in the cabinets under the diaper changing tables in spaces 5 (Infants) and 6 (Tumblers). There were five diaper creams stored in the cabinet in space 6. The cabinets were considered "unlocked" because they were secured with u-shaped proofing safety child locks and not the required locks. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The two unlocked adult bathrooms had automatic aerosol air fresheners located on the paper towel holders. .2820(b) 847 Parent's medication authorization did not include required information. A medication administration form for a diaper cream in space 6 (Tumbler) did not include the specific amount to apply. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSITANCE: -Any documents that pertain to staffs’ health information (health questionnaire, TB results, medical report, doctor notes, etc.) need to be placed in separate individual files. You completed this task during today’s visit. -The adult bathrooms will need to be locked at all times if they are going to have any type of aerosol cans located in there unless the bathrooms were to have locked storage to place the aerosol cans in them. -It may be helpful to keep an extra thermometer or batteries so that you can replace it immediately in the refrigerator. You were able to find an extra battery and placed it in the thermometer located in the refrigerator. -Ensure you and staff are reviewing all Medication Administration Forms before the family leaves the medication with you and staff. You want to make sure that all the required information is on the form. CONSULTATION: -After you document an Incident Report on the Incident Log file the report in the child’s file. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. -We discussed that it is not a requirement for staff to completed the Moodle trainings for New Staff Orientation. You as the director can also review the information with new staff. If new staff do use the Moodle trainings for New Staff Orientation then they cannot count the training hours. The New Staff Orientation Form needs to be completed in its entirety and placed in each staffs’ file. -If children are going to bring water bottles from home the bottle will need to be labeled with the child’s name. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES for lead teachers and teachers: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your temporary license expires on March 6, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 40 Completed Date: 11/4/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor the program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Jessica Isenhour, Director. You assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. You stated that there are 47 children enrolled between infant aged and four years of age and that there are 40 children present today. The children were observed during free choice activities indoors, diaper changing routines, hand-washing routines and lunch. Positive interactions between the staff and children took place throughout the visit today. A portion of children files were monitored. I monitored a portion of the staff files today. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. A fire inspection was conducted on August 27, 2024. A sanitation inspection was conducted on September 5, 2024, with no demerits. A fire drill was conducted on October 18, 2024 and an outdoor inspection was conducted on October 31, 2024. The facility does not provide transportation. The outdoor play areas were monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessments completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than December 4, 2024. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to you. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed and corrected during today's visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator that stores the milk for the children did not have a thermometer so I was unable to determine the temperature inside. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. There were plastic bags storing diapers and wipes in the cabinets under the diaper changing tables in spaces 5 (Infants) and 6 (Tumblers). There were five diaper creams stored in the cabinet in space 6. The cabinets were considered "unlocked" because they were secured with u-shaped proofing safety child locks and not the required locks. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The two unlocked adult bathrooms had automatic aerosol air fresheners located on the paper towel holders. .2820(b) 847 Parent's medication authorization did not include required information. A medication administration form for a diaper cream in space 6 (Tumbler) did not include the specific amount to apply. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSITANCE: -Any documents that pertain to staffs’ health information (health questionnaire, TB results, medical report, doctor notes, etc.) need to be placed in separate individual files. You completed this task during today’s visit. -The adult bathrooms will need to be locked at all times if they are going to have any type of aerosol cans located in there unless the bathrooms were to have locked storage to place the aerosol cans in them. -It may be helpful to keep an extra thermometer or batteries so that you can replace it immediately in the refrigerator. You were able to find an extra battery and placed it in the thermometer located in the refrigerator. -Ensure you and staff are reviewing all Medication Administration Forms before the family leaves the medication with you and staff. You want to make sure that all the required information is on the form. CONSULTATION: -After you document an Incident Report on the Incident Log file the report in the child’s file. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. -We discussed that it is not a requirement for staff to completed the Moodle trainings for New Staff Orientation. You as the director can also review the information with new staff. If new staff do use the Moodle trainings for New Staff Orientation then they cannot count the training hours. The New Staff Orientation Form needs to be completed in its entirety and placed in each staffs’ file. -If children are going to bring water bottles from home the bottle will need to be labeled with the child’s name. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES for lead teachers and teachers: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your temporary license expires on March 6, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDSPOINT CHILDCARE CENTER Facility ID: 18000626 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 40 Completed Date: 11/4/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor the program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Jessica Isenhour, Director. You assisted me during today’s visit. This facility was issued a temporary license on September 16, 2024, with a restriction of daytime care only. You stated that there are 47 children enrolled between infant aged and four years of age and that there are 40 children present today. The children were observed during free choice activities indoors, diaper changing routines, hand-washing routines and lunch. Positive interactions between the staff and children took place throughout the visit today. A portion of children files were monitored. I monitored a portion of the staff files today. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. A fire inspection was conducted on August 27, 2024. A sanitation inspection was conducted on September 5, 2024, with no demerits. A fire drill was conducted on October 18, 2024 and an outdoor inspection was conducted on October 31, 2024. The facility does not provide transportation. The outdoor play areas were monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessments completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than December 4, 2024. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to you. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed and corrected during today's visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator that stores the milk for the children did not have a thermometer so I was unable to determine the temperature inside. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. There were plastic bags storing diapers and wipes in the cabinets under the diaper changing tables in spaces 5 (Infants) and 6 (Tumblers). There were five diaper creams stored in the cabinet in space 6. The cabinets were considered "unlocked" because they were secured with u-shaped proofing safety child locks and not the required locks. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The two unlocked adult bathrooms had automatic aerosol air fresheners located on the paper towel holders. .2820(b) 847 Parent's medication authorization did not include required information. A medication administration form for a diaper cream in space 6 (Tumbler) did not include the specific amount to apply. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSITANCE: -Any documents that pertain to staffs’ health information (health questionnaire, TB results, medical report, doctor notes, etc.) need to be placed in separate individual files. You completed this task during today’s visit. -The adult bathrooms will need to be locked at all times if they are going to have any type of aerosol cans located in there unless the bathrooms were to have locked storage to place the aerosol cans in them. -It may be helpful to keep an extra thermometer or batteries so that you can replace it immediately in the refrigerator. You were able to find an extra battery and placed it in the thermometer located in the refrigerator. -Ensure you and staff are reviewing all Medication Administration Forms before the family leaves the medication with you and staff. You want to make sure that all the required information is on the form. CONSULTATION: -After you document an Incident Report on the Incident Log file the report in the child’s file. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. -We discussed that it is not a requirement for staff to completed the Moodle trainings for New Staff Orientation. You as the director can also review the information with new staff. If new staff do use the Moodle trainings for New Staff Orientation then they cannot count the training hours. The New Staff Orientation Form needs to be completed in its entirety and placed in each staffs’ file. -If children are going to bring water bottles from home the bottle will need to be labeled with the child’s name. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES for lead teachers and teachers: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your temporary license expires on March 6, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times