Wncsource Dana Children'S Center

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 17 Completed Date: 10/29/2025 Age: From 4 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, Ashley McCarl, Site Supervisor, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Supervisor, after the visit. An electronic signed copy of the visit summary was left on-site. Today, the Lead Teacher, Christina Plummer and Assistant Teacher Ariana Luna Munoz, were available during the visit. Ashley McCarl, Site Supervisor The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percentage as of 10/28/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action, is current/active as of 10/29/2025. Permit type- Five Star Child Care License; issued 8/11/25. Special Services/Restrictions- Daytime care only; Meets reduced ratios; Meets Enhanced Space. This facility provides NC PREK. The last annual compliance visit was conducted on 11/20/24. The last fire drill was practiced on 10/28/2025. The last lockdown drill was practiced on 10/29/2025. The last playground inspection was documented on 10/6/2025. The last fire inspection was approved on 5/27/2025. The last sanitation inspection was conducted on 8/26/25 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum and Teaching Strategies Gold. Lead water testing was completed 11/14/2024 without hazards. The facility is exempt from lead paint and asbestos hazards. Upon arrival, I made my presence known to Teacher Assistant, Ariana Luna Munoz. Ashley McCarl, Site Supervisor arrived approximately 20 minutes after my arrival. The children were observed having free choice play in the learning centers. The children transitioned to clean up and a group activity about animals that live in trees. The children transitioned to lunch. The lunch served today was chicken nuggets, bread stick, mashed potatoes, peaches and milk. All interactions were positive. Supervision was adequate. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to it not being completed. The NC Pre-K Program Site Monitoring Tool will be reviewed during the Routine Unannounced visit. Two (2) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. Monday-Friday. QRIS modernization discussion: During today’s visit a conversation with Ashley McCarl, Site Supervisor, took place to discuss the QRIS pathways: Based on today’s conversation the facility will most likely pursue the Head Start and Accreditation pathway. The facility plans to apply for a rated license in Winter of 2025 or Spring of 2026. The staff and training worksheet was received during today’s visit and was monitored for child care requirements. There are zero (0) newly hired staff and four (4) existing staff. One (1) staff file was monitored for child care requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. GS 110-91(12); .0508(a) Technical assistance provided as follows 428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS The activity plan posted upon arrival was dated for the week 10/20/25 to 10/24/25. You stated that technological issues were experienced on Monday, 10/27/25 which led to the current activity plan not being printed for posting. The current activity plan was printed and posted during today's visit for correction. We discussed having a hand-written hard paper copy for back-up if needed. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556.3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 15 Completed Date: 5/14/2024 Age: From 4 To 5 Total Minutes: 100 Time In: 11:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Heather Brewer-Jones, Area Manager, during the visit. A signed copy of the visit summary was left on site for you. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 5/13/24. Upon arrival, I made my presence known to Christina Plummer, Lead Teacher. Ms. Plummer was available to assist during the visit. Heather Brewer-Jones, Area Manager arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were observed working puzzles, resting, toileting and washing hands. The outdoor play area has adequate space for running and vigorous play with portable materials to enhance play. During today’s visit, it was raining. Gross motor activities were provided indoors. All interactions were nurturing and positive. Supervision was adequate. There are zero (0) newly hired staff. The ABCMS system was checked for all staff members present. All staff have valid background qualifying letters. The emergency medication on site was monitored for child care requirements. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. .2820(b) Technical assistance provided as follows: 840-All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. This was corrected during the visit. No action required. Consultation Plan to have staff A.L-M. renew CPR and FA prior to 8/25/24. Plan to schedule a fire inspection prior to 8/22/24. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 15 Completed Date: 5/14/2024 Age: From 4 To 5 Total Minutes: 100 Time In: 11:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Heather Brewer-Jones, Area Manager, during the visit. A signed copy of the visit summary was left on site for you. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 5/13/24. Upon arrival, I made my presence known to Christina Plummer, Lead Teacher. Ms. Plummer was available to assist during the visit. Heather Brewer-Jones, Area Manager arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were observed working puzzles, resting, toileting and washing hands. The outdoor play area has adequate space for running and vigorous play with portable materials to enhance play. During today’s visit, it was raining. Gross motor activities were provided indoors. All interactions were nurturing and positive. Supervision was adequate. There are zero (0) newly hired staff. The ABCMS system was checked for all staff members present. All staff have valid background qualifying letters. The emergency medication on site was monitored for child care requirements. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. .2820(b) Technical assistance provided as follows: 840-All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. This was corrected during the visit. No action required. Consultation Plan to have staff A.L-M. renew CPR and FA prior to 8/25/24. Plan to schedule a fire inspection prior to 8/22/24. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 15 Completed Date: 5/14/2024 Age: From 4 To 5 Total Minutes: 100 Time In: 11:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Heather Brewer-Jones, Area Manager, during the visit. A signed copy of the visit summary was left on site for you. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 5/13/24. Upon arrival, I made my presence known to Christina Plummer, Lead Teacher. Ms. Plummer was available to assist during the visit. Heather Brewer-Jones, Area Manager arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were observed working puzzles, resting, toileting and washing hands. The outdoor play area has adequate space for running and vigorous play with portable materials to enhance play. During today’s visit, it was raining. Gross motor activities were provided indoors. All interactions were nurturing and positive. Supervision was adequate. There are zero (0) newly hired staff. The ABCMS system was checked for all staff members present. All staff have valid background qualifying letters. The emergency medication on site was monitored for child care requirements. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. .2820(b) Technical assistance provided as follows: 840-All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. This was corrected during the visit. No action required. Consultation Plan to have staff A.L-M. renew CPR and FA prior to 8/25/24. Plan to schedule a fire inspection prior to 8/22/24. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 15 Completed Date: 5/14/2024 Age: From 4 To 5 Total Minutes: 100 Time In: 11:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Heather Brewer-Jones, Area Manager, during the visit. A signed copy of the visit summary was left on site for you. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 5/13/24. Upon arrival, I made my presence known to Christina Plummer, Lead Teacher. Ms. Plummer was available to assist during the visit. Heather Brewer-Jones, Area Manager arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were observed working puzzles, resting, toileting and washing hands. The outdoor play area has adequate space for running and vigorous play with portable materials to enhance play. During today’s visit, it was raining. Gross motor activities were provided indoors. All interactions were nurturing and positive. Supervision was adequate. There are zero (0) newly hired staff. The ABCMS system was checked for all staff members present. All staff have valid background qualifying letters. The emergency medication on site was monitored for child care requirements. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. .2820(b) Technical assistance provided as follows: 840-All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. This was corrected during the visit. No action required. Consultation Plan to have staff A.L-M. renew CPR and FA prior to 8/25/24. Plan to schedule a fire inspection prior to 8/22/24. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 15 Completed Date: 5/14/2024 Age: From 4 To 5 Total Minutes: 100 Time In: 11:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Heather Brewer-Jones, Area Manager, during the visit. A signed copy of the visit summary was left on site for you. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 5/13/24. Upon arrival, I made my presence known to Christina Plummer, Lead Teacher. Ms. Plummer was available to assist during the visit. Heather Brewer-Jones, Area Manager arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were observed working puzzles, resting, toileting and washing hands. The outdoor play area has adequate space for running and vigorous play with portable materials to enhance play. During today’s visit, it was raining. Gross motor activities were provided indoors. All interactions were nurturing and positive. Supervision was adequate. There are zero (0) newly hired staff. The ABCMS system was checked for all staff members present. All staff have valid background qualifying letters. The emergency medication on site was monitored for child care requirements. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. .2820(b) Technical assistance provided as follows: 840-All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Bottles of Dawn dishwashing liquid was stored above the sink in an unlocked cabinet. This was corrected during the visit. No action required. Consultation Plan to have staff A.L-M. renew CPR and FA prior to 8/25/24. Plan to schedule a fire inspection prior to 8/22/24. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE DANA CHILDREN'S CENTER Facility ID: 45000394 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/26/2023 Number Present: 17 Completed Date: 10/26/2023 Age: From 4 To 5 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 10/25/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/25/23. Permit type – Five Star Child Care License; issued 6/8/22; earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/4/22. The last fire drill was practiced on 9/18/23. The last lockdown drill was practiced on 10/9/23. The last playground inspection was documented on 10/19/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 8/30/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Christina Plummer, Lead Teacher. The children participated in free choice play, clean up, large group, toileting, handwashing, and transitioned to lunch. Lunch was cheese quesadilla, pinto beans, corn, applesauce and milk. The lunch matched what was on the posted menu. Ashley McCarl, Site Supervisor, arrived as the children were having lunch. After lunch the children washed their hands and transitioned to free choice play on the playground. The outdoor learning environments offer adequate space for running and vigorous play with portable materials for riding, building, dramatic play, climbing, balancing, sand play and water play. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was received during today’s visit and monitored for child care requirements. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff file was monitored for compliance of child care requirements. One (1) existing staff file was monitored as well. There are eighteen (18) children enrolled. The eighteen (18) children are enrolled in the NC PRE K program. Two (2) child files, were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. .2820(b) Technical Assistance provided 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning solutions were stored in an unlocked cabinet under the handwashing sink. The cabinet was locked for correction during the visit. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Consultation Environmental Rating Assessment process. WNCSource Dana Children’s Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times