Wncsource Clear Creek Children'S Center

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 17 Completed Date: 5/13/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for your records. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 5/12/25. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. Upon arrival, I made my presence known to Jennifer Clark, Lead Teacher and Denise Murphy, Teacher assistant. Ms. Clark and Ms. Murphy were available to assist during the visit. Ashley McCarl, Administrator, arrived approximately twenty minutes after my arrival. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the four- to five-year-old children were having free choice play on the outdoor playground. They were observed riding trikes, using science materials, running, jumping and interacting with their peers and caregivers. The children transitioned indoors, washed hands and went to a large group space for a gross motor activity and then a music/yoga activity while seated. The children participated in a literacy activity. The children washed hands and transitioned to lunch. The lunch served today was sloppy joes, green beans, applesauce and milk. All interactions were positive. Supervision was adequate. There is one (1) newly hired staff. The newly hired staff's file was monitored for child care requirements. All staff have valid criminal background letters. All staff have valid CPR and FA training. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Four (4) child files were monitored for NC Pre-K requirements and found to be in compliance. Due to Tropical Storm Helene, NC Pre-K sites will not be required to complete the site monitoring tool and will not receive annual monitoring from NC Pre-K contractors for FY 2024-2025. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. .0604(u);.0302(d)(8) Technical assistance provided as follows: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS A lockdown drill was practiced 1/24/25, the next lockdown or shelter in place drill was documented 5/5/25. However, a shelter in place drill was practiced 4/30/25 but was not recorded. The emergency drill log was updated with the required information for correction during the visit. Consultation is provided as follows: Staff, D.M. has CPR and FA training that expires 6/1/25. You stated that D.M. has CPR and FA training scheduled 5/14/25. We discussed that this program does a staggered entry at the beginning of the school year. I suggested that a notation should be made on the child's application and in the Child Plus database that states the date of enrollment may be different than the date the child begins the program, thus, some policies may have a parent signature that has a date different than the enrollment date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 16 Completed Date: 4/25/2024 Age: From 4 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Due to DCDEE Regulatory system being down, a hand-written summary report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Administrator, during the visit. A signed copy of the visit summary was left on site for you. Upon arrival, I made my presence known to Sherry Fowler, Lead Teacher. Ms. Fowler was available to assist during the visit. Ashley Carl, Administrator, arrived shortly after the visit began. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. During today’s visit, the children were participating in free choice play indoors, washing hands and transitioning to lunch. Lunch was served earlier than usual due to a scheduled parent activity to occur at 11:15am. The parent activity is to implement gardening on the outdoor playground. All interactions were nurturing and positive. Supervision was adequate. The ABCMS system was checked for all staff members present. This program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1811-Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete A lockdown drill was practiced 9/21/23 and the next shelter-in-place or lockdown drill was completed 1/3/24. Additional shelter-in-place and lockdown drills have been practiced as required. Plan to indicate dates to practice drills on a calendar and share with other staff to ensure drills are practiced as required. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/9/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WNCSOURCE CLEAR CREEK CHILDREN'S CENTER Facility ID: 45000405 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 12 Completed Date: 10/19/2023 Age: From 4 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Amy Smith, Head Start/ NC Pre-K Program Manager, after the visit. An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, assisted with the visit and was available to answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percentage as of 10/18/23. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Western Carolina Community Action is current/active as of 10/18/23. Permit type – Five Star Child Care License; issued 6/8/22; earning seven (7) points in Staff Education; seven (7) points in Program Standards; and one (1) quality point. Special Services/Restrictions – Daytime care only; Meeting reduced ratios; Meets enhanced space. Provides NC PRE K. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/22/23. The last lockdown drill was practiced on 9/21/23. The last playground inspection was documented on 9/25/23. The last fire inspection was approved on 8/22/23. The last sanitation inspection was conducted on 9/7/23 with two (2) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival, I made my presence known to Ashley McCarl, Site Supervisor and the teaching staff. The children were observed in free choice play in the classroom. They transitioned to clean-up time and lined up for outdoor play. The classroom offers many interesting, developmentally appropriate, hands-on learning activities. This NC PREK classroom has been chosen as the Henderson County Pilot classroom for "Letter Land" literacy curriculum implementation. The playground offers space for running, balancing, dramatic play, sand and water, jumping, ball play and building with blocks. All staff interactions were nurturing and positive. Supervision was adequate. Today's lunch was baked pasta with meat sauce, salad, fresh fruit and milk. The lunch served matched what was on the posted menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was monitored for child care requirements. The program does not provide transportation. There are zero (0) newly hired staff. One (1) existing staff file was monitored for child care requirements. There are seventeen (17) children enrolled. Two (2) child files, were monitored for compliance of child care regulations. Four (4) child files were monitored for NC PREK health and developmental screening requirements. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. The NC PRE-K site monitoring tool is not complete. The monitoring tool will be monitored during the center's next routine unannounced visit. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 8/14/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was on the classroom's electronic tablet and not posted for review by parents. GS 110-91(12); .0508(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) Technical assistance provided 1232 Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. One staff, A.M. did not have an annual staff evaluation or staff development plan on file. An annual staff evaluation and staff development plan were completed during the visit for correction. 428 A current activity plan was not posted for each group of children for reference. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. The activity plan was being actively used by the teaching staff via the classroom electronic tablet. A copy was printed and posted for review by parents for correction. Consultation provided Environmental Rating Assessment process. WNCSource Clear Creek Children’s Center is in cohort 3. Your preparation year will be July 2025 to June 2026. Your assessment year will be July 2026 to June 2027. I will reach out to you in July 2024 regarding the Rated License assessment process. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times