Wncsource Bruce Drysdale Children'S Center

10A NCAC 09 .0302 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 15 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 09:20 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and also signed by Ashley McCarl, Site Supervisor, during the visit An electronic signed copy of the visit summary electronically emailed to you. Today, Ashley McCarl, Site Supervisor, was available to assist during the visit and answer any questions. The indoor and outdoor areas were monitored, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 1/4/24. The North Carolina Secretary of State website was viewed prior to today’s visit and Western Carolina Community Action is active and current as of 1/4/24. Permit type – Five Star Child Care License issued 6/8/22 earning six (6) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; Meeting reduced ratios; Meets enhanced space. This program serves NC Pre-K. The last annual compliance visit was conducted on 1/10/23. The last fire drill was practiced on 12/11/23. The last shelter-in-place drill was practiced on 11/29/23. The last playground inspection was documented on 12/1/23. The last fire inspection was approved on 12/14/23. The last sanitation inspection was conducted on 8/28/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan was current. The approved curriculum for four-year-old children is Teaching Strategies Gold. Upon arrival I introduced my presence to Melanie Sellers, Lead Teacher. Ashley McCarl, Site Supervisor, arrived shortly after my arrival. The children were observed participating in free choice play in the classroom. The children were building with blocks, lacing cards, coloring on cardboard, and having dramatic play. The theme of the classroom was “clothes”. The materials, charts, and activities supported the theme. The outdoor space offers adequate space for running and vigorous play with portable materials to enhance play. The children and staff transitioned to the cafeteria for lunch. The lunch served was cheese pizza, salad, mixed fruit and milk. The lunch matched what was posted on the menu. All staff interactions were positive and nurturing. Supervision was adequate. The facility’s staff and training worksheet was completed by Dawn McCrary, Child Care Consultant, during today’s visit. The program does not provide transportation. There is one (1) newly hired staff and three (3) existing staff. The newly hired staff member’s file was monitored for child care requirements. One (1) existing staff file was monitored for child care requirements. There are eighteen (18) children enrolled. Two (2) child files were monitored for compliance of child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files was monitored for completed health assessments and developmental screenings. You stated you have completed developmental screenings using the ASQ screening tools. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was 7/13/23. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use cellular texts, “My Family” app, Ready Rosie app, Child Plus emails, informal daily conversations and monthly newsletters to communicate with parents.. You verified that you incorporate family engagement by having a monthly opportunity for parent engagement, home visits, and notices of local community events. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill, practiced 12/11/23 was not documented on the fire drill record log. .0604(t); .0302(d)(5) Technical assistance provided as follows- Fire drills were not practiced monthly and/or the drill record was incomplete. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). A fire drill, practiced 12/11/23 was not documented on the fire drill record log. The drill was documented during the visit for correction. Plan to assign someone to document drills immediately after they are practiced. Consultation Environmental Rating Assessment process: WNCSource Bruce Drysdale Children's Center is in cohort 2. Your preparation year will be July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Dawn McCrary provided you with the following resources from NCRLAP: Preparation Year: Activities and Ideas for Cohorts 1, 2, and 3 Preparation Year: Environmental Rating Scale (ERS) Assessments What is an Outreach Assessment? Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. Health and Safety training: Health and Safety training is required for first year of employment and the renewal years. When you are required to complete Health and Safety training, you are waved from completing on-going training. Health and Safety training can be used as on-going training during non-required years. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828.556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 11 Completed Date: 9/15/2023 Age: From 4 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Administrator, during the visit. Upon arrival, I made my presence known to Melanie Sellers, Lead Teacher and Ashley McCarl, Site Supervisor. Ms. Sellers and Ms. McCarl assisted during the visit. The children were observed participating in a writing and counting activity, cleaning up and transitioning to outdoors. The children were observed participating in a child-directed game on the playground, running, jumping and socializing. All interactions were positive. Supervision was adequate. The following areas were monitored: Supervision Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training, if applicable Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions There is one (1) newly hired staff. No medications were on site. The CPR and First Aid trainings were monitored during the visit. Criminal background qualifying letters were monitored during the visit. The required inspections, fire drills, shelter-in-place drills, and lock down drills have been practiced as required by child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Required for: All staff, including the director. Item Required: Health Questionnaire; a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Consultation is provided as follows: We discussed that the facility’s fire inspection is due 9/30/23. Ms. McCarl stated that an inspection is scheduled for 9/20/23. Environmental Rating Scale Assessment: Your facility is in cohort 2. Your preparation year is July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Please contact the Child and Family Resource Center to provide technical assistance during the prep year if desired. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 11 Completed Date: 9/15/2023 Age: From 4 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Administrator, during the visit. Upon arrival, I made my presence known to Melanie Sellers, Lead Teacher and Ashley McCarl, Site Supervisor. Ms. Sellers and Ms. McCarl assisted during the visit. The children were observed participating in a writing and counting activity, cleaning up and transitioning to outdoors. The children were observed participating in a child-directed game on the playground, running, jumping and socializing. All interactions were positive. Supervision was adequate. The following areas were monitored: Supervision Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training, if applicable Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions There is one (1) newly hired staff. No medications were on site. The CPR and First Aid trainings were monitored during the visit. Criminal background qualifying letters were monitored during the visit. The required inspections, fire drills, shelter-in-place drills, and lock down drills have been practiced as required by child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Required for: All staff, including the director. Item Required: Health Questionnaire; a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Consultation is provided as follows: We discussed that the facility’s fire inspection is due 9/30/23. Ms. McCarl stated that an inspection is scheduled for 9/20/23. Environmental Rating Scale Assessment: Your facility is in cohort 2. Your preparation year is July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Please contact the Child and Family Resource Center to provide technical assistance during the prep year if desired. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 11 Completed Date: 9/15/2023 Age: From 4 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Administrator, during the visit. Upon arrival, I made my presence known to Melanie Sellers, Lead Teacher and Ashley McCarl, Site Supervisor. Ms. Sellers and Ms. McCarl assisted during the visit. The children were observed participating in a writing and counting activity, cleaning up and transitioning to outdoors. The children were observed participating in a child-directed game on the playground, running, jumping and socializing. All interactions were positive. Supervision was adequate. The following areas were monitored: Supervision Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training, if applicable Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions There is one (1) newly hired staff. No medications were on site. The CPR and First Aid trainings were monitored during the visit. Criminal background qualifying letters were monitored during the visit. The required inspections, fire drills, shelter-in-place drills, and lock down drills have been practiced as required by child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Required for: All staff, including the director. Item Required: Health Questionnaire; a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Consultation is provided as follows: We discussed that the facility’s fire inspection is due 9/30/23. Ms. McCarl stated that an inspection is scheduled for 9/20/23. Environmental Rating Scale Assessment: Your facility is in cohort 2. Your preparation year is July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Please contact the Child and Family Resource Center to provide technical assistance during the prep year if desired. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 11 Completed Date: 9/15/2023 Age: From 4 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Administrator, during the visit. Upon arrival, I made my presence known to Melanie Sellers, Lead Teacher and Ashley McCarl, Site Supervisor. Ms. Sellers and Ms. McCarl assisted during the visit. The children were observed participating in a writing and counting activity, cleaning up and transitioning to outdoors. The children were observed participating in a child-directed game on the playground, running, jumping and socializing. All interactions were positive. Supervision was adequate. The following areas were monitored: Supervision Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training, if applicable Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions There is one (1) newly hired staff. No medications were on site. The CPR and First Aid trainings were monitored during the visit. Criminal background qualifying letters were monitored during the visit. The required inspections, fire drills, shelter-in-place drills, and lock down drills have been practiced as required by child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Required for: All staff, including the director. Item Required: Health Questionnaire; a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Consultation is provided as follows: We discussed that the facility’s fire inspection is due 9/30/23. Ms. McCarl stated that an inspection is scheduled for 9/20/23. Environmental Rating Scale Assessment: Your facility is in cohort 2. Your preparation year is July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Please contact the Child and Family Resource Center to provide technical assistance during the prep year if desired. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WNCSOURCE BRUCE DRYSDALE CHILDREN'S CENTER Facility ID: 45000307 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 11 Completed Date: 9/15/2023 Age: From 4 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Dawn McCrary, Child Care Consultant and signed by Ashley McCarl, Site Administrator, during the visit. Upon arrival, I made my presence known to Melanie Sellers, Lead Teacher and Ashley McCarl, Site Supervisor. Ms. Sellers and Ms. McCarl assisted during the visit. The children were observed participating in a writing and counting activity, cleaning up and transitioning to outdoors. The children were observed participating in a child-directed game on the playground, running, jumping and socializing. All interactions were positive. Supervision was adequate. The following areas were monitored: Supervision Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training, if applicable Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions There is one (1) newly hired staff. No medications were on site. The CPR and First Aid trainings were monitored during the visit. Criminal background qualifying letters were monitored during the visit. The required inspections, fire drills, shelter-in-place drills, and lock down drills have been practiced as required by child care regulations. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One staff, A.C. had a health questionnaire on file dated 5/25/22. The health questionnaire was updated during the visit for correction. 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff, A.C. had an emergency information form on file dated 5/25/22. The emergency information form was updated during the visit for correction. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Required for: All staff, including the director. Item Required: Health Questionnaire; a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Consultation is provided as follows: We discussed that the facility’s fire inspection is due 9/30/23. Ms. McCarl stated that an inspection is scheduled for 9/20/23. Environmental Rating Scale Assessment: Your facility is in cohort 2. Your preparation year is July 2024 to June 2025. Your assessment year will be July 2025 to June 2026. Please contact the Child and Family Resource Center to provide technical assistance during the prep year if desired. Challenging Behaviors Helpline: The Division has established a challenging behaviors helpline. If you would like resources for behavioral management, please contact the helpline at 1-888-600-1685 Option 1. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times