Sugarloaf Psam-Pspm-Plus

10A NCAC 09 .0304 · Violation

Name of Operation: SUGARLOAF PSAM-PSPM-PLUS Facility ID: 45000285 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 12 Completed Date: 9/18/2024 Age: From 5 To 10 Total Minutes: 100 Time In: 02:20 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Morgan Abendroth, Director, during the visit. Permit type – Five Star Child Care License issued 5/15/19 earning five (5) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; School age children only; Playground does not meet NC child care licensing safety requirements; Meets reduced ratios by 1. Reduced group size by 1 from the 7 point level; Meets enhanced space. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of 09/17/2024. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. Today, I made my presence known to Morgan Abendroth, Director and Irene Perez, Group Leader. Ms. Abendroth and Ms. Perez were available to assist during the visit. Upon arrival the approved space was prepared for the children’s arrival. As the children arrived they sanitized their hands and placed individual baskets on the table to contain their personal belongings and toileted and washed their hands. The children were observed participating in an art and writing activity, eating snack, and having free choice play with the materials on the tables and carpeted areas. a science activity with a live plant was observed. The group of children and staff transition to outdoor play at 4:00pm. All interactions were positive and nurturing. Supervision was adequate. There is one (1)) newly hired staff. The newly hired staff file was monitored during the visit. One (1) emergency medication was monitored for child care requirements. Ms. Abendroth and Ms. Perez have valid Background qualifying letters, required trainings, and current CPR and FA. This program does not provide transportation. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/. The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 12/18/23 and 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024. .0604(u);.0302(d)(8) Technical assistance provided as follows 1811-A lockdown drill was practiced 12/18/23 and 5/20/24. This is past the every three month requirement for shelter-in-place or lockdown drills to be practiced. The last lockdown drill was practiced 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024 to meet the every three month requirement. Plan to use a calendar with reminder to practice the drills every three months. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/2/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation provided: The U.S. Consumer Product Safety Commission has recalled a few items. I’ve provided you with a description of the recalled products and a link summarizing the recall and associated product. Red toolbox Recalls Stanley-Branded Jr. Kids Garden Sets: https://www.cpsc.gov/Recalls/2024/Red-Toolbox-Recalls-Stanley-Branded-Jr-Kids-Garden-Sets-Due-to-Lead-Poisoning-Hazard-Violation-of-Federal-Ban-for-Lead-in-Paint-Sold-Exclusively-by-Costco-Wholesale?utm_campaign=recalls&utm_content=M1&utm_medium=email&utm_source=govdelivery&utm_term=20240912 Intellio Toys, Bright Builder Fort Kits: https://www.cpsc.gov/Recalls/2024/Intellio-Toys-Recalls-Bright-Builder-Fort-Kits-Due-to-Battery-Ingestion-Hazard-Violation-of-Federal-Regulations-for-Battery-Operated-Toys Shawshank LEDz Squeeze Plush Ball Monsters Toys and Easter Squeezable Toys: https://www.cpsc.gov/Recalls/2024/Shawshank-LEDz-Recalls-Squeeze-Plush-Ball-Monsters-Toys-and-Easter-Squeezable-Toys-Due-to-Injury-Hazard-Sold-Exclusively-at-Ace-Hardware Mamibaby and Cosy Nation Baby Loungers: https://www.cpsc.gov/Recalls/2024/Mamibaby-and-Cosy-Nation-Baby-Loungers-Recalled-Due-to-Suffocation-Risk-and-Fall-and-Entrapment-Hazards-Violation-of-Federal-Regulations-for-Infant-Sleep-Products-Sold-on-Amazon-com-by-MEIXIA-Shop-and-Softbless MJKSARE High Chairs: https://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled-Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com. This information was emailed to you during the visit for access to the links provided. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-566-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SUGARLOAF PSAM-PSPM-PLUS Facility ID: 45000285 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 12 Completed Date: 9/18/2024 Age: From 5 To 10 Total Minutes: 100 Time In: 02:20 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Morgan Abendroth, Director, during the visit. Permit type – Five Star Child Care License issued 5/15/19 earning five (5) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; School age children only; Playground does not meet NC child care licensing safety requirements; Meets reduced ratios by 1. Reduced group size by 1 from the 7 point level; Meets enhanced space. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of 09/17/2024. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. Today, I made my presence known to Morgan Abendroth, Director and Irene Perez, Group Leader. Ms. Abendroth and Ms. Perez were available to assist during the visit. Upon arrival the approved space was prepared for the children’s arrival. As the children arrived they sanitized their hands and placed individual baskets on the table to contain their personal belongings and toileted and washed their hands. The children were observed participating in an art and writing activity, eating snack, and having free choice play with the materials on the tables and carpeted areas. a science activity with a live plant was observed. The group of children and staff transition to outdoor play at 4:00pm. All interactions were positive and nurturing. Supervision was adequate. There is one (1)) newly hired staff. The newly hired staff file was monitored during the visit. One (1) emergency medication was monitored for child care requirements. Ms. Abendroth and Ms. Perez have valid Background qualifying letters, required trainings, and current CPR and FA. This program does not provide transportation. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/. The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 12/18/23 and 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024. .0604(u);.0302(d)(8) Technical assistance provided as follows 1811-A lockdown drill was practiced 12/18/23 and 5/20/24. This is past the every three month requirement for shelter-in-place or lockdown drills to be practiced. The last lockdown drill was practiced 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024 to meet the every three month requirement. Plan to use a calendar with reminder to practice the drills every three months. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/2/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation provided: The U.S. Consumer Product Safety Commission has recalled a few items. I’ve provided you with a description of the recalled products and a link summarizing the recall and associated product. Red toolbox Recalls Stanley-Branded Jr. Kids Garden Sets: https://www.cpsc.gov/Recalls/2024/Red-Toolbox-Recalls-Stanley-Branded-Jr-Kids-Garden-Sets-Due-to-Lead-Poisoning-Hazard-Violation-of-Federal-Ban-for-Lead-in-Paint-Sold-Exclusively-by-Costco-Wholesale?utm_campaign=recalls&utm_content=M1&utm_medium=email&utm_source=govdelivery&utm_term=20240912 Intellio Toys, Bright Builder Fort Kits: https://www.cpsc.gov/Recalls/2024/Intellio-Toys-Recalls-Bright-Builder-Fort-Kits-Due-to-Battery-Ingestion-Hazard-Violation-of-Federal-Regulations-for-Battery-Operated-Toys Shawshank LEDz Squeeze Plush Ball Monsters Toys and Easter Squeezable Toys: https://www.cpsc.gov/Recalls/2024/Shawshank-LEDz-Recalls-Squeeze-Plush-Ball-Monsters-Toys-and-Easter-Squeezable-Toys-Due-to-Injury-Hazard-Sold-Exclusively-at-Ace-Hardware Mamibaby and Cosy Nation Baby Loungers: https://www.cpsc.gov/Recalls/2024/Mamibaby-and-Cosy-Nation-Baby-Loungers-Recalled-Due-to-Suffocation-Risk-and-Fall-and-Entrapment-Hazards-Violation-of-Federal-Regulations-for-Infant-Sleep-Products-Sold-on-Amazon-com-by-MEIXIA-Shop-and-Softbless MJKSARE High Chairs: https://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled-Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com. This information was emailed to you during the visit for access to the links provided. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-566-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SUGARLOAF PSAM-PSPM-PLUS Facility ID: 45000285 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 12 Completed Date: 9/18/2024 Age: From 5 To 10 Total Minutes: 100 Time In: 02:20 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Morgan Abendroth, Director, during the visit. Permit type – Five Star Child Care License issued 5/15/19 earning five (5) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; School age children only; Playground does not meet NC child care licensing safety requirements; Meets reduced ratios by 1. Reduced group size by 1 from the 7 point level; Meets enhanced space. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of 09/17/2024. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. Today, I made my presence known to Morgan Abendroth, Director and Irene Perez, Group Leader. Ms. Abendroth and Ms. Perez were available to assist during the visit. Upon arrival the approved space was prepared for the children’s arrival. As the children arrived they sanitized their hands and placed individual baskets on the table to contain their personal belongings and toileted and washed their hands. The children were observed participating in an art and writing activity, eating snack, and having free choice play with the materials on the tables and carpeted areas. a science activity with a live plant was observed. The group of children and staff transition to outdoor play at 4:00pm. All interactions were positive and nurturing. Supervision was adequate. There is one (1)) newly hired staff. The newly hired staff file was monitored during the visit. One (1) emergency medication was monitored for child care requirements. Ms. Abendroth and Ms. Perez have valid Background qualifying letters, required trainings, and current CPR and FA. This program does not provide transportation. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/. The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 12/18/23 and 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024. .0604(u);.0302(d)(8) Technical assistance provided as follows 1811-A lockdown drill was practiced 12/18/23 and 5/20/24. This is past the every three month requirement for shelter-in-place or lockdown drills to be practiced. The last lockdown drill was practiced 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024 to meet the every three month requirement. Plan to use a calendar with reminder to practice the drills every three months. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/2/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation provided: The U.S. Consumer Product Safety Commission has recalled a few items. I’ve provided you with a description of the recalled products and a link summarizing the recall and associated product. Red toolbox Recalls Stanley-Branded Jr. Kids Garden Sets: https://www.cpsc.gov/Recalls/2024/Red-Toolbox-Recalls-Stanley-Branded-Jr-Kids-Garden-Sets-Due-to-Lead-Poisoning-Hazard-Violation-of-Federal-Ban-for-Lead-in-Paint-Sold-Exclusively-by-Costco-Wholesale?utm_campaign=recalls&utm_content=M1&utm_medium=email&utm_source=govdelivery&utm_term=20240912 Intellio Toys, Bright Builder Fort Kits: https://www.cpsc.gov/Recalls/2024/Intellio-Toys-Recalls-Bright-Builder-Fort-Kits-Due-to-Battery-Ingestion-Hazard-Violation-of-Federal-Regulations-for-Battery-Operated-Toys Shawshank LEDz Squeeze Plush Ball Monsters Toys and Easter Squeezable Toys: https://www.cpsc.gov/Recalls/2024/Shawshank-LEDz-Recalls-Squeeze-Plush-Ball-Monsters-Toys-and-Easter-Squeezable-Toys-Due-to-Injury-Hazard-Sold-Exclusively-at-Ace-Hardware Mamibaby and Cosy Nation Baby Loungers: https://www.cpsc.gov/Recalls/2024/Mamibaby-and-Cosy-Nation-Baby-Loungers-Recalled-Due-to-Suffocation-Risk-and-Fall-and-Entrapment-Hazards-Violation-of-Federal-Regulations-for-Infant-Sleep-Products-Sold-on-Amazon-com-by-MEIXIA-Shop-and-Softbless MJKSARE High Chairs: https://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled-Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com. This information was emailed to you during the visit for access to the links provided. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-566-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: SUGARLOAF PSAM-PSPM-PLUS Facility ID: 45000285 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 12 Completed Date: 9/18/2024 Age: From 5 To 10 Total Minutes: 100 Time In: 02:20 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Morgan Abendroth, Director, during the visit. Permit type – Five Star Child Care License issued 5/15/19 earning five (5) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; School age children only; Playground does not meet NC child care licensing safety requirements; Meets reduced ratios by 1. Reduced group size by 1 from the 7 point level; Meets enhanced space. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of 09/17/2024. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. Today, I made my presence known to Morgan Abendroth, Director and Irene Perez, Group Leader. Ms. Abendroth and Ms. Perez were available to assist during the visit. Upon arrival the approved space was prepared for the children’s arrival. As the children arrived they sanitized their hands and placed individual baskets on the table to contain their personal belongings and toileted and washed their hands. The children were observed participating in an art and writing activity, eating snack, and having free choice play with the materials on the tables and carpeted areas. a science activity with a live plant was observed. The group of children and staff transition to outdoor play at 4:00pm. All interactions were positive and nurturing. Supervision was adequate. There is one (1)) newly hired staff. The newly hired staff file was monitored during the visit. One (1) emergency medication was monitored for child care requirements. Ms. Abendroth and Ms. Perez have valid Background qualifying letters, required trainings, and current CPR and FA. This program does not provide transportation. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/. The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 12/18/23 and 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024. .0604(u);.0302(d)(8) Technical assistance provided as follows 1811-A lockdown drill was practiced 12/18/23 and 5/20/24. This is past the every three month requirement for shelter-in-place or lockdown drills to be practiced. The last lockdown drill was practiced 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024 to meet the every three month requirement. Plan to use a calendar with reminder to practice the drills every three months. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/2/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation provided: The U.S. Consumer Product Safety Commission has recalled a few items. I’ve provided you with a description of the recalled products and a link summarizing the recall and associated product. Red toolbox Recalls Stanley-Branded Jr. Kids Garden Sets: https://www.cpsc.gov/Recalls/2024/Red-Toolbox-Recalls-Stanley-Branded-Jr-Kids-Garden-Sets-Due-to-Lead-Poisoning-Hazard-Violation-of-Federal-Ban-for-Lead-in-Paint-Sold-Exclusively-by-Costco-Wholesale?utm_campaign=recalls&utm_content=M1&utm_medium=email&utm_source=govdelivery&utm_term=20240912 Intellio Toys, Bright Builder Fort Kits: https://www.cpsc.gov/Recalls/2024/Intellio-Toys-Recalls-Bright-Builder-Fort-Kits-Due-to-Battery-Ingestion-Hazard-Violation-of-Federal-Regulations-for-Battery-Operated-Toys Shawshank LEDz Squeeze Plush Ball Monsters Toys and Easter Squeezable Toys: https://www.cpsc.gov/Recalls/2024/Shawshank-LEDz-Recalls-Squeeze-Plush-Ball-Monsters-Toys-and-Easter-Squeezable-Toys-Due-to-Injury-Hazard-Sold-Exclusively-at-Ace-Hardware Mamibaby and Cosy Nation Baby Loungers: https://www.cpsc.gov/Recalls/2024/Mamibaby-and-Cosy-Nation-Baby-Loungers-Recalled-Due-to-Suffocation-Risk-and-Fall-and-Entrapment-Hazards-Violation-of-Federal-Regulations-for-Infant-Sleep-Products-Sold-on-Amazon-com-by-MEIXIA-Shop-and-Softbless MJKSARE High Chairs: https://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled-Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com. This information was emailed to you during the visit for access to the links provided. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-566-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUGARLOAF PSAM-PSPM-PLUS Facility ID: 45000285 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 12 Completed Date: 9/18/2024 Age: From 5 To 10 Total Minutes: 100 Time In: 02:20 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. A computerized generated report of today’s visit was completed, reviewed with you, printed, and signed by me, Dawn McCrary, Child Care Consultant, and you, Morgan Abendroth, Director, during the visit. Permit type – Five Star Child Care License issued 5/15/19 earning five (5) points in Staff Education; seven (7) points in Program Standards; and one (1) Quality Point. Permit restrictions: Daytime care only; School age children only; Playground does not meet NC child care licensing safety requirements; Meets reduced ratios by 1. Reduced group size by 1 from the 7 point level; Meets enhanced space. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of 09/17/2024. The following areas were monitored: Supervision Ratios CPR First Aid Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions. Today, I made my presence known to Morgan Abendroth, Director and Irene Perez, Group Leader. Ms. Abendroth and Ms. Perez were available to assist during the visit. Upon arrival the approved space was prepared for the children’s arrival. As the children arrived they sanitized their hands and placed individual baskets on the table to contain their personal belongings and toileted and washed their hands. The children were observed participating in an art and writing activity, eating snack, and having free choice play with the materials on the tables and carpeted areas. a science activity with a live plant was observed. The group of children and staff transition to outdoor play at 4:00pm. All interactions were positive and nurturing. Supervision was adequate. There is one (1)) newly hired staff. The newly hired staff file was monitored during the visit. One (1) emergency medication was monitored for child care requirements. Ms. Abendroth and Ms. Perez have valid Background qualifying letters, required trainings, and current CPR and FA. This program does not provide transportation. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/. The following violations were documented during today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was practiced 12/18/23 and 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024. .0604(u);.0302(d)(8) Technical assistance provided as follows 1811-A lockdown drill was practiced 12/18/23 and 5/20/24. This is past the every three month requirement for shelter-in-place or lockdown drills to be practiced. The last lockdown drill was practiced 5/20/24. A lockdown or shelter-in-place drill was not practiced in August 2024 to meet the every three month requirement. Plan to use a calendar with reminder to practice the drills every three months. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/2/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation provided: The U.S. Consumer Product Safety Commission has recalled a few items. I’ve provided you with a description of the recalled products and a link summarizing the recall and associated product. Red toolbox Recalls Stanley-Branded Jr. Kids Garden Sets: https://www.cpsc.gov/Recalls/2024/Red-Toolbox-Recalls-Stanley-Branded-Jr-Kids-Garden-Sets-Due-to-Lead-Poisoning-Hazard-Violation-of-Federal-Ban-for-Lead-in-Paint-Sold-Exclusively-by-Costco-Wholesale?utm_campaign=recalls&utm_content=M1&utm_medium=email&utm_source=govdelivery&utm_term=20240912 Intellio Toys, Bright Builder Fort Kits: https://www.cpsc.gov/Recalls/2024/Intellio-Toys-Recalls-Bright-Builder-Fort-Kits-Due-to-Battery-Ingestion-Hazard-Violation-of-Federal-Regulations-for-Battery-Operated-Toys Shawshank LEDz Squeeze Plush Ball Monsters Toys and Easter Squeezable Toys: https://www.cpsc.gov/Recalls/2024/Shawshank-LEDz-Recalls-Squeeze-Plush-Ball-Monsters-Toys-and-Easter-Squeezable-Toys-Due-to-Injury-Hazard-Sold-Exclusively-at-Ace-Hardware Mamibaby and Cosy Nation Baby Loungers: https://www.cpsc.gov/Recalls/2024/Mamibaby-and-Cosy-Nation-Baby-Loungers-Recalled-Due-to-Suffocation-Risk-and-Fall-and-Entrapment-Hazards-Violation-of-Federal-Regulations-for-Infant-Sleep-Products-Sold-on-Amazon-com-by-MEIXIA-Shop-and-Softbless MJKSARE High Chairs: https://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled-Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com. This information was emailed to you during the visit for access to the links provided. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-566-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times