Henderson Head Start/Early Head Start

10A NCAC 09 .0302 · Violation

Name of Operation: HENDERSON HEAD START/EARLY HEAD START Facility ID: 91000308 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 0 Completed Date: 9/11/2023 Age: From 0 To 0 Total Minutes: 215 Time In: 10:50 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. You, T. Harris, administrator, were present and assisted with the visit. D. Floyd, administrator, arrived after the visit began and assisted. Currently, this center operates with a Five-Star license issued on September 12, 2023 earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last sanitation inspection was completed December 7, 2022, earning a Superior rating. The last fire inspection was conducted August 25, 2022, and the facility was approved for daytime care only. There were no children in care as the first day for children will be tomorrow September 12th. We scheduled a visit so that child interactions with their teachers and environment may be monitored. Therefore, several items on the annual compliance monitoring checklist were documented as “unable to monitor”. The visit is scheduled for Friday, September 22nd and those items will be monitored. Staff files will also be monitored at the scheduled visit as the staff and training worksheet must be completed. I was able to monitor the playground and children records today. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 8/25/22. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There are three (3) classrooms where either arrival/departure times or adult signature was not documented. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were several cans of aerosol Microban disinfectant cleaners in an unlocked cabinet in space #5. A can of aerosol disinfectant was stored on the folding changing table in space #9. .2820(b) 847 Parent's medication authorization did not include required information. The epi pen stored in space #8 has a medication authorization on file with no parent signature. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The staff persons hired 8/29/22 and 9/15/22 did not complete an new EI form annually. .0701(a) 1898 Staff did not complete the health and safety training within one year of employment. The staff person hired 9/15/22 has yet to complete the health and safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 25, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 91% over an eighteen (18) month period. CHILDREN RECORDS I reviewed ten percent of children files, and they were found to be in compliance. There are several children who still require a health assessment but are well within their first thirty (30) days from enrollment time frame. TECHNICAL ASSISTANCE & REMINDERS Please be reminded that when children are in care there should be at least one plastic lined trash can in each classroom to dispose of bio-contaminants. It may be a small trash can if needed. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. GETTING HELP WITH CHALLENGING BEHAVIORS The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. The Challenging Behaviors Hotline is also an option for immediate assistance. Providers and teachers may speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. Modules are now available to review the new Child Care Rules on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HENDERSON HEAD START/EARLY HEAD START Facility ID: 91000308 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 0 Completed Date: 9/11/2023 Age: From 0 To 0 Total Minutes: 215 Time In: 10:50 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. You, T. Harris, administrator, were present and assisted with the visit. D. Floyd, administrator, arrived after the visit began and assisted. Currently, this center operates with a Five-Star license issued on September 12, 2023 earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last sanitation inspection was completed December 7, 2022, earning a Superior rating. The last fire inspection was conducted August 25, 2022, and the facility was approved for daytime care only. There were no children in care as the first day for children will be tomorrow September 12th. We scheduled a visit so that child interactions with their teachers and environment may be monitored. Therefore, several items on the annual compliance monitoring checklist were documented as “unable to monitor”. The visit is scheduled for Friday, September 22nd and those items will be monitored. Staff files will also be monitored at the scheduled visit as the staff and training worksheet must be completed. I was able to monitor the playground and children records today. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 8/25/22. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There are three (3) classrooms where either arrival/departure times or adult signature was not documented. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were several cans of aerosol Microban disinfectant cleaners in an unlocked cabinet in space #5. A can of aerosol disinfectant was stored on the folding changing table in space #9. .2820(b) 847 Parent's medication authorization did not include required information. The epi pen stored in space #8 has a medication authorization on file with no parent signature. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The staff persons hired 8/29/22 and 9/15/22 did not complete an new EI form annually. .0701(a) 1898 Staff did not complete the health and safety training within one year of employment. The staff person hired 9/15/22 has yet to complete the health and safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 25, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 91% over an eighteen (18) month period. CHILDREN RECORDS I reviewed ten percent of children files, and they were found to be in compliance. There are several children who still require a health assessment but are well within their first thirty (30) days from enrollment time frame. TECHNICAL ASSISTANCE & REMINDERS Please be reminded that when children are in care there should be at least one plastic lined trash can in each classroom to dispose of bio-contaminants. It may be a small trash can if needed. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. GETTING HELP WITH CHALLENGING BEHAVIORS The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. The Challenging Behaviors Hotline is also an option for immediate assistance. Providers and teachers may speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. Modules are now available to review the new Child Care Rules on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HENDERSON HEAD START/EARLY HEAD START Facility ID: 91000308 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 0 Completed Date: 9/11/2023 Age: From 0 To 0 Total Minutes: 215 Time In: 10:50 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. You, T. Harris, administrator, were present and assisted with the visit. D. Floyd, administrator, arrived after the visit began and assisted. Currently, this center operates with a Five-Star license issued on September 12, 2023 earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last sanitation inspection was completed December 7, 2022, earning a Superior rating. The last fire inspection was conducted August 25, 2022, and the facility was approved for daytime care only. There were no children in care as the first day for children will be tomorrow September 12th. We scheduled a visit so that child interactions with their teachers and environment may be monitored. Therefore, several items on the annual compliance monitoring checklist were documented as “unable to monitor”. The visit is scheduled for Friday, September 22nd and those items will be monitored. Staff files will also be monitored at the scheduled visit as the staff and training worksheet must be completed. I was able to monitor the playground and children records today. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 8/25/22. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There are three (3) classrooms where either arrival/departure times or adult signature was not documented. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were several cans of aerosol Microban disinfectant cleaners in an unlocked cabinet in space #5. A can of aerosol disinfectant was stored on the folding changing table in space #9. .2820(b) 847 Parent's medication authorization did not include required information. The epi pen stored in space #8 has a medication authorization on file with no parent signature. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The staff persons hired 8/29/22 and 9/15/22 did not complete an new EI form annually. .0701(a) 1898 Staff did not complete the health and safety training within one year of employment. The staff person hired 9/15/22 has yet to complete the health and safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 25, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 91% over an eighteen (18) month period. CHILDREN RECORDS I reviewed ten percent of children files, and they were found to be in compliance. There are several children who still require a health assessment but are well within their first thirty (30) days from enrollment time frame. TECHNICAL ASSISTANCE & REMINDERS Please be reminded that when children are in care there should be at least one plastic lined trash can in each classroom to dispose of bio-contaminants. It may be a small trash can if needed. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. GETTING HELP WITH CHALLENGING BEHAVIORS The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. The Challenging Behaviors Hotline is also an option for immediate assistance. Providers and teachers may speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. Modules are now available to review the new Child Care Rules on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times