Crossroads Christian Preschool

10A NCAC 09 .0304 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: EMILY HARGROVE Operation Type: Center Case Number: Visit Date: 1/13/2026 Number Present: 70 Completed Date: 1/13/2026 Age: From 2 To 5 Total Minutes: 130 Time In: 09:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor this program with applicable child care requirements during a Routine Unannounced visit. K. Anderson, Director was present and assisted with today's visit. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit was completed July 16, 2025. The last sanitation was completed on August 14, 2025, earning a "Superior" rating. The last fire inspection was completed on November 12, 2025, and the facility was approved for daytime only. Seventy-children were present and observed participating in group time, teacher directed activity, free-choice centers, handwashing and toileting procedures, preparing for lunch and eating lunch. Lunch consisted of cheeseburgers on bun, French fries, mixed fruit, milk, and water. Interactions with caregivers and children were nurturing in nature. The following violation was documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by January 27, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. TECHNICAL ASSISTANCE AND CONSULTATION: Compliance History: Prior to today's visit, this facility has maintained an 18-month compliance score of 98%. PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and were reviewed and current. Fire Inspection: I reminded you that you have to submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. You submitted the fire inspection report during today's visit. STAFF RECORDS: All staff had current CPR and First Aid. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective July 1, 2023, and January 1, 2024. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • NC Child Care Health & Safety Resource Center for posters www.healthychildcare.unc.edu • NCRLAP: NCRLAP.org If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 or emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: EMILY HARGROVE Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 19 Completed Date: 7/16/2025 Age: From 3 To 4 Total Minutes: 140 Time In: 10:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 29, 2024. The last sanitation inspection was completed May 2, 2024, earning a “Superior” rating. The last fire inspection was completed September 3, 2024, and the facility was approved for daytime only. Nineteen (19) children were observed participating in out-door play, handwashing and toileting procedures, eating lunch, and prepare for napping. Observed interactions were nurturing in nature. The following violation was documented today: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Director has not completed ABCMS training in Moodle. G.S. 110-90.2 & .2703(r) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by July 30, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 100% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children records were monitored. Children records reviewed, were in compliance. Other children’s files not reviewed should be monitored to ensure compliance for the same information. Ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were in compliance. Other staff records should be monitored for the same information to ensure compliance. ABCMS: The Automated Background Check Management System (ABCMS) launched September 29, 2022 and can be found at this link. DCDEE has developed a user guide that you can find here. Due to legislation passed in July 2022, all background checks are now valid for five years, regardless of what your letter may currently say. Directors can contact the CBC Unit if they have questions. See the July 22, 2022 issue of “Raising North Carolina” for additional information. You stated that you would work on completing this next week. QRIS Modernization Update: On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. A webinar will be scheduled later this month to share the implementation plan and will also provide resources that can assist you with understanding the new rules. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now, and, if you have not already completed the QRIS survey, we’d love to hear from you. The information you provide will help us know how we can best serve you in preparing for this transition. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective July 1, 2023, and January 1, 2024. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • NC Child Care Health & Safety Resource Center for posters www.healthychildcare.unc.edu • NCRLAP: NCRLAP.org If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 or emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: EMILY HARGROVE Operation Type: Center Case Number: Visit Date: 8/29/2024 Number Present: 67 Completed Date: 8/29/2024 Age: From 2 To 5 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed September 19, 2023. The last sanitation inspection was completed May 2, 2024, earning a “Superior” rating. The last fire inspection was completed March 11, 2024, and the facility was approved for daytime only. Sixty-seven (67) children were observed participating in group time, out-door play, handwashing and toileting procedures, eating lunch, coloring and tracing the number two, and napping. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classrooms 122A, four electrical outlets uncovered without safety plugs not in use located in Dramatic Play and under the Information board. In classroom 204, one electrical outlet located beside the exit door near trash can was not in use nor covered with safety plug. 10A NCAC 09 .0604(c) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 12, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 85% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. ELECTRICAL OUTLET: Two electrical outlets were uncovered without plugs. We discussed making sure all electrical outlets are plugged at all times. Please refer to this section of the child care rules to review rule on Safe indoor environment. This was corrected during the visit. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children records were monitored. Children records reviewed, were in compliance. Other children’s files not reviewed should be monitored to ensure compliance for the same information. Ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were in compliance. Other staff records should be monitored for the same information to ensure compliance. NEW CRIMINAL BACKGROUND CHECK LEGISLATIVE CHANGES: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. • The period for background check qualification renewals was revised from three years to five years. • The provisional qualification period was reduced to forty-five days. The Division intends to implement these changes as soon as possible. An individual’s current Qualification Letter will be extended 2 years for the total of 5 years. New Qualification Letters will not be generated. Individuals with a Provisional Qualification Letter will receive a Qualification Letter on the 45th day. Letters are generated in the Criminal Background Check portal. FIRE INSPECTION: Due to changes in building codes, the fire inspection form was updated. You should be submitting the revised form when your fire inspection is completed. There is a revised fire inspection form on our website under provider forms. You submitted the fire inspection report. SANITATION INSPECTION: You submitted the current sanitation inspection report. DCDEE WORKS: New staff that has not had their education evaluated will need to create a WORKS account by accessing our website under the provider tab, then click DCDEE WORKS. Once account is created, staff should upload or submit original transcripts or certificates to the division for evaluation of their education. Existing staff who has completed additional college course work should also upload and or submit new transcripts. Staff should also apply for what position they want to be evaluated for. (teacher, lead teacher, group leader, etc.) If you need assistance or have any questions, you should contact our workforce education unit. HEALTH AND SAFETY TRAININGS: HEALTH AND SAFETY TRAININGS: Health and safety trainings are due every five (5) years. If any staff completed trainings in 2017, trainings will be due this year, 2022. I encourage staff to be intentional and start completing trainings. Health and safety trainings are now on MOODLE. There are a couple of ways for a student to access the health and safety training. • The enrollment process and completion of course materials tend to work best with a windows laptop or desktop using Firefox, but other devices and Google Chrome should also work. • From the Moodle home page, students need to log-in with their NCID and password. The log-in is in the upper right corner of the screen. • After log-in, the student should scroll to the bottom of the page. In the ‘Search courses’ box, the student should type in the short name “Year 2023 CCDF” and then click go. The student should not register for prior year courses as they are no longer available. • After completing the course search for “Year 2023 CCDF”, the student should be able to register for the course. • Once registered, the student will then need to use the “ADDITIONAL DIRECTIONS” for step-by-step instructions. Should a student encounter an issue, we are requesting they report the CCDF 2023 course issue (i.e. they are unable to complete the course evaluation or receive a training certificate), to the North Carolina Child Care Health and Safety Resource Center using the following link https://healthychildcare.unc.edu/contact-us-form/. Should the student need additional guidance with accessing the training, please refer them to Amia Eaton, Training and Program Development Consultant, at Amia.Eaton@dhhs.nc.gov or by telephone at 919-814-6365. FLEXIBILITY IN POLICY AND REGULATORY REQUIREMENTS: All flexibilities expired October 15, 2021, with the exception of the flexibilities related to the star rated license, sanitation, and fire inspections. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 or emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care and new child care requirements, and how to create a DCDEE WORKS account can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • North Carolina Risk Management Portal for EPR updates/review: https://rmp.nc.gov/portal/# • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. • Franklin-Granville-Vance Partnership for Children (252) 433-9110 or https://fgvpartnership.org GETTING HELP WITH CHALLENGING BEHAVIORS: The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: EMILY HARGROVE Operation Type: Center Case Number: Visit Date: 8/29/2024 Number Present: 67 Completed Date: 8/29/2024 Age: From 2 To 5 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed September 19, 2023. The last sanitation inspection was completed May 2, 2024, earning a “Superior” rating. The last fire inspection was completed March 11, 2024, and the facility was approved for daytime only. Sixty-seven (67) children were observed participating in group time, out-door play, handwashing and toileting procedures, eating lunch, coloring and tracing the number two, and napping. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classrooms 122A, four electrical outlets uncovered without safety plugs not in use located in Dramatic Play and under the Information board. In classroom 204, one electrical outlet located beside the exit door near trash can was not in use nor covered with safety plug. 10A NCAC 09 .0604(c) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 12, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 85% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. ELECTRICAL OUTLET: Two electrical outlets were uncovered without plugs. We discussed making sure all electrical outlets are plugged at all times. Please refer to this section of the child care rules to review rule on Safe indoor environment. This was corrected during the visit. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children records were monitored. Children records reviewed, were in compliance. Other children’s files not reviewed should be monitored to ensure compliance for the same information. Ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were in compliance. Other staff records should be monitored for the same information to ensure compliance. NEW CRIMINAL BACKGROUND CHECK LEGISLATIVE CHANGES: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. • The period for background check qualification renewals was revised from three years to five years. • The provisional qualification period was reduced to forty-five days. The Division intends to implement these changes as soon as possible. An individual’s current Qualification Letter will be extended 2 years for the total of 5 years. New Qualification Letters will not be generated. Individuals with a Provisional Qualification Letter will receive a Qualification Letter on the 45th day. Letters are generated in the Criminal Background Check portal. FIRE INSPECTION: Due to changes in building codes, the fire inspection form was updated. You should be submitting the revised form when your fire inspection is completed. There is a revised fire inspection form on our website under provider forms. You submitted the fire inspection report. SANITATION INSPECTION: You submitted the current sanitation inspection report. DCDEE WORKS: New staff that has not had their education evaluated will need to create a WORKS account by accessing our website under the provider tab, then click DCDEE WORKS. Once account is created, staff should upload or submit original transcripts or certificates to the division for evaluation of their education. Existing staff who has completed additional college course work should also upload and or submit new transcripts. Staff should also apply for what position they want to be evaluated for. (teacher, lead teacher, group leader, etc.) If you need assistance or have any questions, you should contact our workforce education unit. HEALTH AND SAFETY TRAININGS: HEALTH AND SAFETY TRAININGS: Health and safety trainings are due every five (5) years. If any staff completed trainings in 2017, trainings will be due this year, 2022. I encourage staff to be intentional and start completing trainings. Health and safety trainings are now on MOODLE. There are a couple of ways for a student to access the health and safety training. • The enrollment process and completion of course materials tend to work best with a windows laptop or desktop using Firefox, but other devices and Google Chrome should also work. • From the Moodle home page, students need to log-in with their NCID and password. The log-in is in the upper right corner of the screen. • After log-in, the student should scroll to the bottom of the page. In the ‘Search courses’ box, the student should type in the short name “Year 2023 CCDF” and then click go. The student should not register for prior year courses as they are no longer available. • After completing the course search for “Year 2023 CCDF”, the student should be able to register for the course. • Once registered, the student will then need to use the “ADDITIONAL DIRECTIONS” for step-by-step instructions. Should a student encounter an issue, we are requesting they report the CCDF 2023 course issue (i.e. they are unable to complete the course evaluation or receive a training certificate), to the North Carolina Child Care Health and Safety Resource Center using the following link https://healthychildcare.unc.edu/contact-us-form/. Should the student need additional guidance with accessing the training, please refer them to Amia Eaton, Training and Program Development Consultant, at Amia.Eaton@dhhs.nc.gov or by telephone at 919-814-6365. FLEXIBILITY IN POLICY AND REGULATORY REQUIREMENTS: All flexibilities expired October 15, 2021, with the exception of the flexibilities related to the star rated license, sanitation, and fire inspections. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 or emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care and new child care requirements, and how to create a DCDEE WORKS account can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • North Carolina Risk Management Portal for EPR updates/review: https://rmp.nc.gov/portal/# • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. • Franklin-Granville-Vance Partnership for Children (252) 433-9110 or https://fgvpartnership.org GETTING HELP WITH CHALLENGING BEHAVIORS: The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 54 Completed Date: 3/12/2024 Age: From 2 To 5 Total Minutes: 145 Time In: 09:20 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. K. Anderson, Administrator assisted with the visit. Fifty-four (54) children were observed in care today ranging from two to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, interacting with the teachers, completing an art activity, engaged in story time, completing toileting, and hand washing routines. Currently this program operates with a Notice of Compliance issued October 19, 2023. The last sanitation inspection was completed on October 3, 2024, earning a superior classification. The last fire inspection was completed on March 11, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on September 19, 2023. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for fifteen children between the dates of February 27, 2024, to March 11, 2024, in Space 122. (Repeated from 9/19/2023). 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Hand sanitizer labeled “keep put pf reach of children was on a file cabinet below 5ft from the finished floor in Space 122 and on a cart next to the teacher’s desk in Space #202. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use in a surge protector on the teacher’s desk in Space #202 and in the hallway used by children. (Repeated from 9/19/2023) 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol spray in an aerosol dispensed can was on top of a cabinet, a container of NCL disinfectant wipes with “keep out of reach of children” and additional warnings was on the countertop at the back of the classroom by the hand washing sink, and a staff purse was in the chair at the teacher’s desk in Space #122. .2820(b) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 79% percent as of March 10, 2024. CORPORATION STATUS: Crossroads Christian School, Inc.is listed as the current owner of this program. According to information verified on the North Carolina Secretary of State’s website, Crossroads Christian School, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD INTERACTION: Children were actively engaged in free play using developmentally appropriate materials. Teachers interacted with children through conversation and provided clear direct instructions for activities completed. Positive redirection was observed. Children completed art activities creating rainbows with cereals, crayons, and paint. Children socialized with their peers while playing. SAFE ENVIRONMENT: Storage of potentially hazardous items was discussed. I share items labeled keep out of reach of children with no additional warning labels should be stored at least 5ft from the finished floor; however, items in aerosol dispensed containers and staff personal items must be stored in locked spaces. It was suggested posting the storage of hazardous items flyer in each classroom to use as a guide to ensure potentially hazardous items are stored correctly. A copy of the flyer was printed and left with you today. Also, potentially hazardous items must be inaccessible to children. Be reminded you are responsible for providing a safe environment for children in care. ARRIVAL AND DEPARTURE REQUIREMENTS: Arrival and departure times must be documented for children when they arrive and leave the center. Departure times were not recorded for fifteen children between the dates of February 27, 2024, and March 11, 2024. It was suggested you conduct periodic checks of the sign in/out log to ensure times have been recorded for all children present. It is important to maintain accurate records at all times. ELECTRICAL OUTLETS: Electrical outlets not in use should be covered with safety caps when not in use. It was suggested placing safety caps near the outlets as a visual reminder to return them when finished. Also, outlets in surge protectors must be covered as well. CAPACITY INCREASE: You contacted me via telephone to discuss increasing the program’s license capacity. You stated the plan was to utilize a bathroom already in the school for preschool to ensure enough toilets are available to meet the requirements for capacity increase. I informed you building, fire and sanitation inspections were required. The inspector must verify the bathrooms are approved for usage and additional children can be served. you provided me with an updated fire inspection report today; however, it did not include the potential bathroom was monitored and approved for usage. I asked that you obtain an addendum from the fire inspector indicating the bathroom was included in the inspection and approved for usage by preschool children. You stated you would reach out to him immediately. I observed the bathrooms you are planning to utilize if approved during the visit. You reiterated the bathroom was previously for staff; however, it will be for children usage only. CORPORATE CONTACT UPDATE: You stated the individual listed as the corporate contact is different from the one listed in our system. WE discussed submitting an updated application to complete so the corporate contact can be updated. I left an application for you to complete and have signed by the individual authorized to make decisions on behalf of the program. Once the application is completed it should be submitted to me. If you need assistance or have questions, contact me using the information listed above. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM: DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. CHILD CARE RULE CHANGE UPDATES AND TRAINING MODULES AVAILABLE in DCDEE MOODLE: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 54 Completed Date: 3/12/2024 Age: From 2 To 5 Total Minutes: 145 Time In: 09:20 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. K. Anderson, Administrator assisted with the visit. Fifty-four (54) children were observed in care today ranging from two to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, interacting with the teachers, completing an art activity, engaged in story time, completing toileting, and hand washing routines. Currently this program operates with a Notice of Compliance issued October 19, 2023. The last sanitation inspection was completed on October 3, 2024, earning a superior classification. The last fire inspection was completed on March 11, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on September 19, 2023. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for fifteen children between the dates of February 27, 2024, to March 11, 2024, in Space 122. (Repeated from 9/19/2023). 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Hand sanitizer labeled “keep put pf reach of children was on a file cabinet below 5ft from the finished floor in Space 122 and on a cart next to the teacher’s desk in Space #202. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use in a surge protector on the teacher’s desk in Space #202 and in the hallway used by children. (Repeated from 9/19/2023) 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol spray in an aerosol dispensed can was on top of a cabinet, a container of NCL disinfectant wipes with “keep out of reach of children” and additional warnings was on the countertop at the back of the classroom by the hand washing sink, and a staff purse was in the chair at the teacher’s desk in Space #122. .2820(b) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 79% percent as of March 10, 2024. CORPORATION STATUS: Crossroads Christian School, Inc.is listed as the current owner of this program. According to information verified on the North Carolina Secretary of State’s website, Crossroads Christian School, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD INTERACTION: Children were actively engaged in free play using developmentally appropriate materials. Teachers interacted with children through conversation and provided clear direct instructions for activities completed. Positive redirection was observed. Children completed art activities creating rainbows with cereals, crayons, and paint. Children socialized with their peers while playing. SAFE ENVIRONMENT: Storage of potentially hazardous items was discussed. I share items labeled keep out of reach of children with no additional warning labels should be stored at least 5ft from the finished floor; however, items in aerosol dispensed containers and staff personal items must be stored in locked spaces. It was suggested posting the storage of hazardous items flyer in each classroom to use as a guide to ensure potentially hazardous items are stored correctly. A copy of the flyer was printed and left with you today. Also, potentially hazardous items must be inaccessible to children. Be reminded you are responsible for providing a safe environment for children in care. ARRIVAL AND DEPARTURE REQUIREMENTS: Arrival and departure times must be documented for children when they arrive and leave the center. Departure times were not recorded for fifteen children between the dates of February 27, 2024, and March 11, 2024. It was suggested you conduct periodic checks of the sign in/out log to ensure times have been recorded for all children present. It is important to maintain accurate records at all times. ELECTRICAL OUTLETS: Electrical outlets not in use should be covered with safety caps when not in use. It was suggested placing safety caps near the outlets as a visual reminder to return them when finished. Also, outlets in surge protectors must be covered as well. CAPACITY INCREASE: You contacted me via telephone to discuss increasing the program’s license capacity. You stated the plan was to utilize a bathroom already in the school for preschool to ensure enough toilets are available to meet the requirements for capacity increase. I informed you building, fire and sanitation inspections were required. The inspector must verify the bathrooms are approved for usage and additional children can be served. you provided me with an updated fire inspection report today; however, it did not include the potential bathroom was monitored and approved for usage. I asked that you obtain an addendum from the fire inspector indicating the bathroom was included in the inspection and approved for usage by preschool children. You stated you would reach out to him immediately. I observed the bathrooms you are planning to utilize if approved during the visit. You reiterated the bathroom was previously for staff; however, it will be for children usage only. CORPORATE CONTACT UPDATE: You stated the individual listed as the corporate contact is different from the one listed in our system. WE discussed submitting an updated application to complete so the corporate contact can be updated. I left an application for you to complete and have signed by the individual authorized to make decisions on behalf of the program. Once the application is completed it should be submitted to me. If you need assistance or have questions, contact me using the information listed above. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM: DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. CHILD CARE RULE CHANGE UPDATES AND TRAINING MODULES AVAILABLE in DCDEE MOODLE: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 54 Completed Date: 3/12/2024 Age: From 2 To 5 Total Minutes: 145 Time In: 09:20 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. K. Anderson, Administrator assisted with the visit. Fifty-four (54) children were observed in care today ranging from two to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, interacting with the teachers, completing an art activity, engaged in story time, completing toileting, and hand washing routines. Currently this program operates with a Notice of Compliance issued October 19, 2023. The last sanitation inspection was completed on October 3, 2024, earning a superior classification. The last fire inspection was completed on March 11, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on September 19, 2023. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for fifteen children between the dates of February 27, 2024, to March 11, 2024, in Space 122. (Repeated from 9/19/2023). 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Hand sanitizer labeled “keep put pf reach of children was on a file cabinet below 5ft from the finished floor in Space 122 and on a cart next to the teacher’s desk in Space #202. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use in a surge protector on the teacher’s desk in Space #202 and in the hallway used by children. (Repeated from 9/19/2023) 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol spray in an aerosol dispensed can was on top of a cabinet, a container of NCL disinfectant wipes with “keep out of reach of children” and additional warnings was on the countertop at the back of the classroom by the hand washing sink, and a staff purse was in the chair at the teacher’s desk in Space #122. .2820(b) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 26, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 79% percent as of March 10, 2024. CORPORATION STATUS: Crossroads Christian School, Inc.is listed as the current owner of this program. According to information verified on the North Carolina Secretary of State’s website, Crossroads Christian School, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD INTERACTION: Children were actively engaged in free play using developmentally appropriate materials. Teachers interacted with children through conversation and provided clear direct instructions for activities completed. Positive redirection was observed. Children completed art activities creating rainbows with cereals, crayons, and paint. Children socialized with their peers while playing. SAFE ENVIRONMENT: Storage of potentially hazardous items was discussed. I share items labeled keep out of reach of children with no additional warning labels should be stored at least 5ft from the finished floor; however, items in aerosol dispensed containers and staff personal items must be stored in locked spaces. It was suggested posting the storage of hazardous items flyer in each classroom to use as a guide to ensure potentially hazardous items are stored correctly. A copy of the flyer was printed and left with you today. Also, potentially hazardous items must be inaccessible to children. Be reminded you are responsible for providing a safe environment for children in care. ARRIVAL AND DEPARTURE REQUIREMENTS: Arrival and departure times must be documented for children when they arrive and leave the center. Departure times were not recorded for fifteen children between the dates of February 27, 2024, and March 11, 2024. It was suggested you conduct periodic checks of the sign in/out log to ensure times have been recorded for all children present. It is important to maintain accurate records at all times. ELECTRICAL OUTLETS: Electrical outlets not in use should be covered with safety caps when not in use. It was suggested placing safety caps near the outlets as a visual reminder to return them when finished. Also, outlets in surge protectors must be covered as well. CAPACITY INCREASE: You contacted me via telephone to discuss increasing the program’s license capacity. You stated the plan was to utilize a bathroom already in the school for preschool to ensure enough toilets are available to meet the requirements for capacity increase. I informed you building, fire and sanitation inspections were required. The inspector must verify the bathrooms are approved for usage and additional children can be served. you provided me with an updated fire inspection report today; however, it did not include the potential bathroom was monitored and approved for usage. I asked that you obtain an addendum from the fire inspector indicating the bathroom was included in the inspection and approved for usage by preschool children. You stated you would reach out to him immediately. I observed the bathrooms you are planning to utilize if approved during the visit. You reiterated the bathroom was previously for staff; however, it will be for children usage only. CORPORATE CONTACT UPDATE: You stated the individual listed as the corporate contact is different from the one listed in our system. WE discussed submitting an updated application to complete so the corporate contact can be updated. I left an application for you to complete and have signed by the individual authorized to make decisions on behalf of the program. Once the application is completed it should be submitted to me. If you need assistance or have questions, contact me using the information listed above. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM: DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. CHILD CARE RULE CHANGE UPDATES AND TRAINING MODULES AVAILABLE in DCDEE MOODLE: The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 50 Completed Date: 10/2/2023 Age: From 3 To 5 Total Minutes: 120 Time In: 01:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor this center for compliance with applicable child care requirements and to verify compliance with the capacity violation documented during the Annual Compliance visit conducted on September 19, 2023. K. Anderson was present and available to assist with the visit. Limited monitoring of the child care requirements was completed today. The following child care requirements were monitored today: Adequate approved space, permit restrictions, staff/child ratio, capacity, and supervision. Children were observed napping, waking from nap and completing toileting/handwashing routines. The interactions between teachers and children in care were caring and nurturing in nature. The following violation of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. The current capacity is forty-five (45) and fifty (50) children were present during the visit. This is a repeat violation from September 19, 2023. GS 110-91(7) & .1401(f) The violation documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 16, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain capacity in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. ADEQUATE & APPROVED SPACE While completing enrollment for the three (3) classrooms in use I noted that fifty (50) children total were present and is a repeat violation from the visit conducmted September 19th. This violation was added to the September 19th visit after researching the addition of rooms #204 and #202 during the 2019 and 2020 school years respectively. Currently the center’s capacity is forty-five (45) children at any one time. The compliance letter due tomorrow, October 3rd, should include a detailed plan on how the center will maintain a capacity of forty-five (45) children total for the enter program until a capacity increase can be completed. This will cover the plan noted related to the capacity violation documented today. TECHNICAL ASSISTANCE & REMINDERS I received the compliance letter, due tomorrow on October 3rd, and documented all corrected violations as of today. I also left the visit documentation correction form with you regarding the addition of item #103. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CROSSROADS CHRISTIAN PRESCHOOL Facility ID: 91000255 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 50 Completed Date: 9/19/2023 Age: From 2 To 5 Total Minutes: 273 Time In: 09:12 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. K. Anderson, administrator, was present and informed of the reason for the visit and assisted in its completion. Currently, this center operates with a Notice of Compliance. The last Annual Compliance visit at this center was completed August 2, 2022. The last sanitation inspection was completed August 4, 2022, earning a “Superior” rating. The last fire inspection was completed September 11, 2023, and the facility was approved for daytime only. Children were observed participating in group time which included discussing the number for the week, which was "5" and measuring each child to see how many “apples” tall they were. Groups also engaged in activity center play which included painting. Observed interactions were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Currently the center has a capacity of forty-five (45) but fifty (50) children were present during the visit. GS 110-91(7) & .1401(f) 104 Center has not passed required sanitation inspection and received an approved or superior rating. There has been no sanitation inspection completed since August 4, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented and available to review for various children for this month and part of August. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two uncovered outlets in space #202. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization on-site for an enrolled child's epi-pen stored in space #122. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The staff person hired 8/7/23 completed their medical report 8/12/23. 10A NCAC 09 .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown or shelter-in-place drill was not completed every three months. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation that staff reviewed the SBS/AHT trauma policy prior to caring for children. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 3, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you corrected the violation. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 81% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by CROSSROADS CHRISTIAN SCHOOL, INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and is required to remain so. I reviewed contact information for the owner and the facility with you, K. Anderson, and you verified the current information listed with DCDEE remains correct. PROGRAM RECORDS The last sanitation inspection was completed 8/4/22. Sanitation inspections must be completed annually, and it has been over thirteen (13) months since the last inspection. I recommend you contact Vance County Environmental Health regarding having this completed. While reviewing the documentation for shelter-in-place and/or lockdown drills I noted that there are gaps of four to five months between two drills. The drill was completed November 2022 and not again until March 2023. The drill following the March 2023 drill was completed August 2023. The shelter-in-place or lockdown drill must be conducted every three months to ensure that staff and children are well practiced in how to be safe during these types of emergencies. I reviewed documentation for arrival and departure times for enrolled children. I observed that no sign in/out sheet with these times was available in space #202 for September. I also did not observe consistent documentation of arrival/departure times in space #122. Please ensure that if parents do not note the time of drop off and pick-up along with their signature then staff should do so. Staff should include their initials or signature even if they note that “mom” or “dad” dropped off or picked up. CHILDREN’S RECORDS Ten (10) percent, or more, of children’s records were monitored today and found to be in compliance. STAFF RECORDS I also monitored all new staff records and at least ten (10) percent of remaining records. The staff person hired 8/7/23 did complete the required health assessment and TB screening/test until 8/12/23. These medical forms must be completed and on file prior to or on the person’s first day of hire. There was no documentation that any staff reviewed the center’s Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) policy prior to caring for children. Staff reviewed the SBS/AHT policy and signed the required form by the time the visit ended. Therefore, this violation was corrected during the visit. HEALTH AND SAFETY While monitoring space #202 I observed two uncovered outlets. One was behind the teacher’s desk and the other by dramatic play. The teacher in that room covered the outlets prior to the conclusion of the visit. Therefore, this violation was corrected during the visit. The child enrolled in space #122 has an epi-pen stored in the classroom. There is no written and signed medication authorization on file for the child. When notified you contact another staff member who removed the epi-pen and the required form was placed in the child’s cubby so that parents can complete it and return the form and medication as soon as possible. TECHNICAL ASSISTANCE & REMINDERS Continue to remind staff to store personal belongings, such as purses, in locked storage while children are in care. They should be locked in the classroom cabinets that contain locks. This ensures that children do not have access to any hazardous items or medications. The center’s EPR plan should be reviewed and/or updated every year even if changes are not required. Ensure you log into the risk management portal (https://rmp.nc.gov/portal/#) with your center’s username and password to access. I should be listed as the assigned Child Care Consultant in the EPR plan. Printing the cover page or page 28 will show the date of all reviews or revisions made to the plan as documentation. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times