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Home › NC › Hayesville › Hayesville Child Development Center
67 MAY ST, Hayesville NC 28904 · License #2251194 · Center · Child Care Center
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10A NCAC 09 .1102 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-102 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 24 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 229 Time In: 09:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed Melissa Resendiz, Administrator Assistant, during the visit. A signed copy of the visit summary was left on-site for you. Ms. Resendiz was available during the visit to answer and ask questions. The indoor and outdoor areas were monitored today to include, but not limited to the following: Supervision, Staff Child Ratios, CPR First Aid, Special Training, Criminal Record Checks, Emergency Medical Care Plan, Administration of Medication, Storage of Hazardous Substances, Storage of Medication, Adequate/Approved Space, General Safety Discipline, Program Records, License Posted, and Permit Restrictions. Permit Restrictions Permit type – Four Star License issued 03/05/2020, capacity of forty-five (45) children ages 0-12 years. Special Services/Restrictions – Approved for daytime care only; meets enhanced space; meets reduced ratios. The last annual compliance visit was conducted on 12/02/2025 The last fire drill was practiced on 5/11/2026 The last lockdown drill was practiced on 3/11/2026 The last sanitation inspection was conducted on 5/7/2026 with seven (7) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The incident log is used and maintained last entry was 5/29/2026 This Program does not provide transportation Playground Inspection was conducted on 2/12/2026 Medications-at this time there are not any children enrolled in the program that require medication. All staff files were monitored for the criminal background letters (CBC) and CPR/First Aid certificates. No children’s files were monitored during today’s visit. Upon arrival, I introduced my presence to the Administrative Assistant. I observed the group of three- to five-year-old children engaged in center play activities. The toddlers were participating in outdoor play, and the two-year-old children were engaged in center play activities. Lunch consisted of baked beans, mandarin oranges, cornbread, corndog muffins, and milk, which reflected the posted menu. Space #1: No infants were present during today's visit. Space #2: There were two (2) staff members present with eleven (11) children between three (3) and five (5) years of age. Space #3: There were two (2) staff members present with eight (8) children. One (1) child was eleven (11) months old, and seven (7) children were one (1) year of age. Space #4: There was one (1) staff member present with five (5) children who were two (2) years of age. Supervision was adequate throughout the observation period. Teacher-child interactions were positive, appropriate, and responsive, with staff actively engaged in supporting children's play and learning experiences. Observation of naptime indicated a quiet and orderly environment. Lighting was appropriate, supervision was adequate, and staff remained attentive to the needs of the children throughout the rest period. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law posted at the facility was dated 2021. G.S. 110-102 429 The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. An activity plan was not posted in the classroom serving children one year of age. .0508(b)(1-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection on file was dated February 12, 2026. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law – Item #115 The Summary of Law posted at the facility was dated 2021. To achieve compliance, please print and post the most current Summary of Law from the Division's website, dated 2025. A system should be implemented to periodically review required postings to ensure all documents remain current and up to date. Activity Plan – Item #0429 An activity plan was not posted in the classroom serving children one year of age. To achieve compliance, a current activity plan must be posted in the classroom and available for review. I suggest implementing a system to verify that activity plans are posted each Friday afternoon for the upcoming week. Playground Inspections – Item #859 The most recent playground inspection on file was dated February 12, 2026. To achieve compliance, playground inspections must be conducted and documented monthly. I suggest implementing a system to ensure playground inspections are completed and recorded each month. ABCMS – Item #1805 Four (4) staff members who have renewed their criminal background qualification letters have not been hired in the ABCMS Provider Portal. Additionally, two (2) staff members hired in February 2026 (A.H.) and March 2026 (C.B.) have not been entered into the Provider Portal. Two (2) former staff members (J.H.C. and A.D.B.) who are no longer employed at the facility have not been terminated in the Provider Portal. To achieve compliance, the ABCMS Provider Portal must be updated to accurately reflect all current and former employees. Providers are required to update the Provider Portal within five (5) business days of an employee's hire date or termination date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 06/16/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Star-Rated License We discussed the facility's tentative plan to apply for a Star-Rated License by the end of July or the beginning of August. The facility plans to pursue Pathway 2 – Classroom and Instructional Quality and will utilize the Funnydaffer curriculum and formative assessment process to meet the pathway requirements. Playground Renovations We discussed the facility's plans to install new playground equipment through a recently awarded grant. Please maintain all equipment manufacturer specifications, installation instructions, and related documentation with the facility's program records. At this time, the two climber structures will remain closed until the playground renovation project has been completed. Once the playground improvements are complete, please contact me, your licensing consultant, so that the outdoor play space can be recalculated and approved for licensing purposes. Facility Ownership We discussed the ownership information on file for the facility. The current license indicates that the Development Day Care Board, Hayesville, is the owner of the facility; however, the facility application lists Hayesville First United Methodist Church as the owner. Ms. Resendiz stated that she will discuss this discrepancy with Kirk Heatherly and determine whether any updates or corrections to the facility records are needed. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3203 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3205 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3207 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3219 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3221 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 24 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by, Sarah Upton, Child Care Consultant and also signed by Alisha Kitchens, Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resendiz, Assistant Director, assisted me with requested paperwork for review. Ms. Kitchens was not present upon my arrival but arrived before completion of the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 12/2/25. Permit type – Four Star issued on 03/05/2020. Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 12/10/24. The last fire drill was practiced on 11/11/25. The last shelter-in-place drill was practiced on 09/05/25. The last playground inspection was documented on 10/20/25. The last fire inspection was approved on 10/14/25. The last sanitation inspection was conducted on 9/29/25 with four (4) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 12/19/23 without hazards. Lead paint and asbestos testing was completed on 06/26/25. The program does not provide transportation. Upon arrival I introduced my presence to the lead teacher in the classroom for children two-through-five years old. I observed the group with two-and three-year-old children engaged in indoor play activities. The classrooms for infants and one-year-old children and the classroom for children two-years-old were observed eating lunch which consisted of chili, mixed fruit, corn, crackers, corn bread muffin, and milk and preparing for nap. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on 10/20/25. Ms. Resendiz reported that a playground inspection was not completed in November. .0605(q) Technical assistance was provided as follows: Item# 859 Monthly playground inspections are required in North Carolina primarily to ensure child safety by identifying and addressing potential hazards before they cause injuries. Regular checks help to find broken or worn parts, loose bolts, sharp edges, or problems with surfacing and drainage that can lead to accidents. For facilities like licensed child care programs, this is part of a larger requirement to provide a safe and healthy outdoor learning environment for children, say sources from the NC Division of Child Development and Early Education. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Today we discussed scheduling a TA visit before March 31, 2025, to review the QRIS modernization system in detail. In preparation for the TA visit I encourage you to review the information below: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of months, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. If you think you are leaning more towards pathway option one, I highly suggest going ahead and requesting an outreach assessment. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 24 Completed Date: 12/10/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed by Melissa Resendiz, Assistant Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resenduz, Assistant Director, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percentage as of 12/10/24. Permit type – Four Star Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 10/17/24. The last shelter-in-place drill was practiced on 7/24/24. The last playground inspection was documented on 11/15/24. The last fire inspection was approved on 10/21/24. The last sanitation inspection was conducted on 8/21/24 with six (6) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Currcuilmn. Upon arrival I introduced my presence to the Asstiant Director. I observed the group with two- to four-year-old children engaged in outdoor play activities. Three Children were riding tricycles, and the rest of the group was jumping in shallow puddles. The teacher was engaged and zoned where she could see all the children. Infants were having floor time and engaged with their teacher. One infant had just learned to roll over on the floor and was receiving many cheers. The one and two-year- old children were observed during outside play and transitioning back into their classroom. A fire drill and Shelter in Place were performed today during my visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not performed for the month of November. There is one week left of school before the Holidays so a fire drill was performed today during my visit. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter in place was not performed since 7/24/24. There is one week left of school before the Holidays so a Shelter in Place drill was performed today during my visit. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent did not leave an authorization for a Diaper Cream medicine in space #4. The parent was a teacher on site and came to the room and removed the medicine to correct the violation. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in Place has not been performed since 7/24/24. Set an alert in your phone or a quarterly reminder to help remember your shelter in place lockdown drill every three months. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children, are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. It is most beneficial for staff and children to become familiar with the sound of the alarm that will go off should a real fire occur. During the month November 2024 a fire drill was not conducted. You have one week of school left before the holiday, so we preformed one today. Medication- Administering medication requires skill, knowledge and careful attention to detail. Parents must give a caregiver/teacher written authorization to administer medication to the child. All authorizations must be current. Today in space #4, I observed one tube of Prescription Medicine with no authorization form. It was reported the child’s mother worked in the building and the medicine was handed back to her to take home. All medicines should have an authorization form with them before they are left with the teacher. Consultation is provided as follows: We discussed you have received two (2) grants. You are getting new flooring for the entire facility and will take place during the holiday break. You have received a new refrigerator as well. The second grant will improve the playground with new equipment and supplies by late spring. We discussed you did not receive reimbursement from the food plan for three (3) weeks due to short supply of milk and you could only find whole milk during the State of emergency. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.273-4569, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 24 Completed Date: 12/10/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed by Melissa Resendiz, Assistant Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resenduz, Assistant Director, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percentage as of 12/10/24. Permit type – Four Star Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 10/17/24. The last shelter-in-place drill was practiced on 7/24/24. The last playground inspection was documented on 11/15/24. The last fire inspection was approved on 10/21/24. The last sanitation inspection was conducted on 8/21/24 with six (6) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Currcuilmn. Upon arrival I introduced my presence to the Asstiant Director. I observed the group with two- to four-year-old children engaged in outdoor play activities. Three Children were riding tricycles, and the rest of the group was jumping in shallow puddles. The teacher was engaged and zoned where she could see all the children. Infants were having floor time and engaged with their teacher. One infant had just learned to roll over on the floor and was receiving many cheers. The one and two-year- old children were observed during outside play and transitioning back into their classroom. A fire drill and Shelter in Place were performed today during my visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not performed for the month of November. There is one week left of school before the Holidays so a fire drill was performed today during my visit. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter in place was not performed since 7/24/24. There is one week left of school before the Holidays so a Shelter in Place drill was performed today during my visit. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent did not leave an authorization for a Diaper Cream medicine in space #4. The parent was a teacher on site and came to the room and removed the medicine to correct the violation. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in Place has not been performed since 7/24/24. Set an alert in your phone or a quarterly reminder to help remember your shelter in place lockdown drill every three months. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children, are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. It is most beneficial for staff and children to become familiar with the sound of the alarm that will go off should a real fire occur. During the month November 2024 a fire drill was not conducted. You have one week of school left before the holiday, so we preformed one today. Medication- Administering medication requires skill, knowledge and careful attention to detail. Parents must give a caregiver/teacher written authorization to administer medication to the child. All authorizations must be current. Today in space #4, I observed one tube of Prescription Medicine with no authorization form. It was reported the child’s mother worked in the building and the medicine was handed back to her to take home. All medicines should have an authorization form with them before they are left with the teacher. Consultation is provided as follows: We discussed you have received two (2) grants. You are getting new flooring for the entire facility and will take place during the holiday break. You have received a new refrigerator as well. The second grant will improve the playground with new equipment and supplies by late spring. We discussed you did not receive reimbursement from the food plan for three (3) weeks due to short supply of milk and you could only find whole milk during the State of emergency. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.273-4569, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 24 Completed Date: 12/10/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed by Melissa Resendiz, Assistant Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resenduz, Assistant Director, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percentage as of 12/10/24. Permit type – Four Star Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 10/17/24. The last shelter-in-place drill was practiced on 7/24/24. The last playground inspection was documented on 11/15/24. The last fire inspection was approved on 10/21/24. The last sanitation inspection was conducted on 8/21/24 with six (6) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Currcuilmn. Upon arrival I introduced my presence to the Asstiant Director. I observed the group with two- to four-year-old children engaged in outdoor play activities. Three Children were riding tricycles, and the rest of the group was jumping in shallow puddles. The teacher was engaged and zoned where she could see all the children. Infants were having floor time and engaged with their teacher. One infant had just learned to roll over on the floor and was receiving many cheers. The one and two-year- old children were observed during outside play and transitioning back into their classroom. A fire drill and Shelter in Place were performed today during my visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not performed for the month of November. There is one week left of school before the Holidays so a fire drill was performed today during my visit. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter in place was not performed since 7/24/24. There is one week left of school before the Holidays so a Shelter in Place drill was performed today during my visit. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent did not leave an authorization for a Diaper Cream medicine in space #4. The parent was a teacher on site and came to the room and removed the medicine to correct the violation. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in Place has not been performed since 7/24/24. Set an alert in your phone or a quarterly reminder to help remember your shelter in place lockdown drill every three months. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children, are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. It is most beneficial for staff and children to become familiar with the sound of the alarm that will go off should a real fire occur. During the month November 2024 a fire drill was not conducted. You have one week of school left before the holiday, so we preformed one today. Medication- Administering medication requires skill, knowledge and careful attention to detail. Parents must give a caregiver/teacher written authorization to administer medication to the child. All authorizations must be current. Today in space #4, I observed one tube of Prescription Medicine with no authorization form. It was reported the child’s mother worked in the building and the medicine was handed back to her to take home. All medicines should have an authorization form with them before they are left with the teacher. Consultation is provided as follows: We discussed you have received two (2) grants. You are getting new flooring for the entire facility and will take place during the holiday break. You have received a new refrigerator as well. The second grant will improve the playground with new equipment and supplies by late spring. We discussed you did not receive reimbursement from the food plan for three (3) weeks due to short supply of milk and you could only find whole milk during the State of emergency. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.273-4569, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/10/2024 Number Present: 24 Completed Date: 12/10/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit Annual Compliance. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed by Melissa Resendiz, Assistant Director, during the visit. A signed copy of the visit summary was left on-site for you. Today, Ms. Resenduz, Assistant Director, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percentage as of 12/10/24. Permit type – Four Star Special Services/Restrictions – Daytime: Meets enhanced ratios: Meets enhanced space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 10/17/24. The last shelter-in-place drill was practiced on 7/24/24. The last playground inspection was documented on 11/15/24. The last fire inspection was approved on 10/21/24. The last sanitation inspection was conducted on 8/21/24 with six (6) demerits for a approved classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Currcuilmn. Upon arrival I introduced my presence to the Asstiant Director. I observed the group with two- to four-year-old children engaged in outdoor play activities. Three Children were riding tricycles, and the rest of the group was jumping in shallow puddles. The teacher was engaged and zoned where she could see all the children. Infants were having floor time and engaged with their teacher. One infant had just learned to roll over on the floor and was receiving many cheers. The one and two-year- old children were observed during outside play and transitioning back into their classroom. A fire drill and Shelter in Place were performed today during my visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not performed for the month of November. There is one week left of school before the Holidays so a fire drill was performed today during my visit. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter in place was not performed since 7/24/24. There is one week left of school before the Holidays so a Shelter in Place drill was performed today during my visit. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent did not leave an authorization for a Diaper Cream medicine in space #4. The parent was a teacher on site and came to the room and removed the medicine to correct the violation. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in Place has not been performed since 7/24/24. Set an alert in your phone or a quarterly reminder to help remember your shelter in place lockdown drill every three months. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children, are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. It is most beneficial for staff and children to become familiar with the sound of the alarm that will go off should a real fire occur. During the month November 2024 a fire drill was not conducted. You have one week of school left before the holiday, so we preformed one today. Medication- Administering medication requires skill, knowledge and careful attention to detail. Parents must give a caregiver/teacher written authorization to administer medication to the child. All authorizations must be current. Today in space #4, I observed one tube of Prescription Medicine with no authorization form. It was reported the child’s mother worked in the building and the medicine was handed back to her to take home. All medicines should have an authorization form with them before they are left with the teacher. Consultation is provided as follows: We discussed you have received two (2) grants. You are getting new flooring for the entire facility and will take place during the holiday break. You have received a new refrigerator as well. The second grant will improve the playground with new equipment and supplies by late spring. We discussed you did not receive reimbursement from the food plan for three (3) weeks due to short supply of milk and you could only find whole milk during the State of emergency. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.273-4569, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 25 Completed Date: 9/4/2024 Age: From 0 To 4 Total Minutes: 225 Time In: 10:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alisha Kitchens, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 1/03/23. Today the program had Twenty-five (25) zero- to four-year-old children with seven (7) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Kitchens. The group of three- to four-year-old children were engaged in a healthy lunch with their teacher. The one-year-old children were observed washing hands and during diaper change. The children were well supervised during this process. The Space one (1) which contains the infants was observed and teacher was actively supervising and engaging in conversations with the infants. She was feeding and one (1) infant in the highchair while talking to another laughing in a bouncy beside her. The last fire drill was practiced on 7/15/24. The last shelter-in-place drill/lockdown drill was practiced 7/24/24. The last fire inspection was approved 10/12/23. The last sanitation inspection was completed on 8/21/24 with six (6) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. No Fire Drill was performed in the month of August. .0604(t); .0302(d)(5) 890 The center had not developed and adopted a written safe sleep policy. Cot sheets were loose and not conformed to the crib mattresses. 10A NCAC 09 .0606(a) Technical Assistance for Correction Plan: Fire Drill Item 805- Fire drill must be conducted monthly and recorded on the fire drill log. Note: Pre-date your calendar for Monthly Fire Drills. You may also consider setting an alarm on your phone for a reminder too. These monthly fire drills help children know the place they should go, what the alarm sounds like and prevents panic for when or if a real fire occurs. Item-0890- The center did not follow their safe sleep policy. Note: Loose bedding can be a suffocation hazard. Make sure your sheets fit tight on your crib mattresses. Sometimes washing cotton sheets can result in sheets stretching out. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Consultation was provided as follows: We discussed you are interested in moving forward with your Rated License. Your facility received seven (7) points in Programing. You have two (2) teachers finishing education classes and will contact me when you have everyone in WORKS and are ready to move forward. We discussed all your classes are full except for one (1). You now have twelve (12 )staff and all rooms are open. We discussed when serving Hotdogs make sure they are cut in small pieces due to choking. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0606 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 25 Completed Date: 9/4/2024 Age: From 0 To 4 Total Minutes: 225 Time In: 10:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alisha Kitchens, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 1/03/23. Today the program had Twenty-five (25) zero- to four-year-old children with seven (7) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Kitchens. The group of three- to four-year-old children were engaged in a healthy lunch with their teacher. The one-year-old children were observed washing hands and during diaper change. The children were well supervised during this process. The Space one (1) which contains the infants was observed and teacher was actively supervising and engaging in conversations with the infants. She was feeding and one (1) infant in the highchair while talking to another laughing in a bouncy beside her. The last fire drill was practiced on 7/15/24. The last shelter-in-place drill/lockdown drill was practiced 7/24/24. The last fire inspection was approved 10/12/23. The last sanitation inspection was completed on 8/21/24 with six (6) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. No Fire Drill was performed in the month of August. .0604(t); .0302(d)(5) 890 The center had not developed and adopted a written safe sleep policy. Cot sheets were loose and not conformed to the crib mattresses. 10A NCAC 09 .0606(a) Technical Assistance for Correction Plan: Fire Drill Item 805- Fire drill must be conducted monthly and recorded on the fire drill log. Note: Pre-date your calendar for Monthly Fire Drills. You may also consider setting an alarm on your phone for a reminder too. These monthly fire drills help children know the place they should go, what the alarm sounds like and prevents panic for when or if a real fire occurs. Item-0890- The center did not follow their safe sleep policy. Note: Loose bedding can be a suffocation hazard. Make sure your sheets fit tight on your crib mattresses. Sometimes washing cotton sheets can result in sheets stretching out. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Consultation was provided as follows: We discussed you are interested in moving forward with your Rated License. Your facility received seven (7) points in Programing. You have two (2) teachers finishing education classes and will contact me when you have everyone in WORKS and are ready to move forward. We discussed all your classes are full except for one (1). You now have twelve (12 )staff and all rooms are open. We discussed when serving Hotdogs make sure they are cut in small pieces due to choking. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 25 Completed Date: 9/4/2024 Age: From 0 To 4 Total Minutes: 225 Time In: 10:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alisha Kitchens, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 1/03/23. Today the program had Twenty-five (25) zero- to four-year-old children with seven (7) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Kitchens. The group of three- to four-year-old children were engaged in a healthy lunch with their teacher. The one-year-old children were observed washing hands and during diaper change. The children were well supervised during this process. The Space one (1) which contains the infants was observed and teacher was actively supervising and engaging in conversations with the infants. She was feeding and one (1) infant in the highchair while talking to another laughing in a bouncy beside her. The last fire drill was practiced on 7/15/24. The last shelter-in-place drill/lockdown drill was practiced 7/24/24. The last fire inspection was approved 10/12/23. The last sanitation inspection was completed on 8/21/24 with six (6) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. No Fire Drill was performed in the month of August. .0604(t); .0302(d)(5) 890 The center had not developed and adopted a written safe sleep policy. Cot sheets were loose and not conformed to the crib mattresses. 10A NCAC 09 .0606(a) Technical Assistance for Correction Plan: Fire Drill Item 805- Fire drill must be conducted monthly and recorded on the fire drill log. Note: Pre-date your calendar for Monthly Fire Drills. You may also consider setting an alarm on your phone for a reminder too. These monthly fire drills help children know the place they should go, what the alarm sounds like and prevents panic for when or if a real fire occurs. Item-0890- The center did not follow their safe sleep policy. Note: Loose bedding can be a suffocation hazard. Make sure your sheets fit tight on your crib mattresses. Sometimes washing cotton sheets can result in sheets stretching out. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Consultation was provided as follows: We discussed you are interested in moving forward with your Rated License. Your facility received seven (7) points in Programing. You have two (2) teachers finishing education classes and will contact me when you have everyone in WORKS and are ready to move forward. We discussed all your classes are full except for one (1). You now have twelve (12 )staff and all rooms are open. We discussed when serving Hotdogs make sure they are cut in small pieces due to choking. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 25 Completed Date: 9/4/2024 Age: From 0 To 4 Total Minutes: 225 Time In: 10:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alisha Kitchens, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 1/03/23. Today the program had Twenty-five (25) zero- to four-year-old children with seven (7) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Kitchens. The group of three- to four-year-old children were engaged in a healthy lunch with their teacher. The one-year-old children were observed washing hands and during diaper change. The children were well supervised during this process. The Space one (1) which contains the infants was observed and teacher was actively supervising and engaging in conversations with the infants. She was feeding and one (1) infant in the highchair while talking to another laughing in a bouncy beside her. The last fire drill was practiced on 7/15/24. The last shelter-in-place drill/lockdown drill was practiced 7/24/24. The last fire inspection was approved 10/12/23. The last sanitation inspection was completed on 8/21/24 with six (6) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. No Fire Drill was performed in the month of August. .0604(t); .0302(d)(5) 890 The center had not developed and adopted a written safe sleep policy. Cot sheets were loose and not conformed to the crib mattresses. 10A NCAC 09 .0606(a) Technical Assistance for Correction Plan: Fire Drill Item 805- Fire drill must be conducted monthly and recorded on the fire drill log. Note: Pre-date your calendar for Monthly Fire Drills. You may also consider setting an alarm on your phone for a reminder too. These monthly fire drills help children know the place they should go, what the alarm sounds like and prevents panic for when or if a real fire occurs. Item-0890- The center did not follow their safe sleep policy. Note: Loose bedding can be a suffocation hazard. Make sure your sheets fit tight on your crib mattresses. Sometimes washing cotton sheets can result in sheets stretching out. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Consultation was provided as follows: We discussed you are interested in moving forward with your Rated License. Your facility received seven (7) points in Programing. You have two (2) teachers finishing education classes and will contact me when you have everyone in WORKS and are ready to move forward. We discussed all your classes are full except for one (1). You now have twelve (12 )staff and all rooms are open. We discussed when serving Hotdogs make sure they are cut in small pieces due to choking. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 25 Completed Date: 9/4/2024 Age: From 0 To 4 Total Minutes: 225 Time In: 10:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alisha Kitchens, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 1/03/23. Today the program had Twenty-five (25) zero- to four-year-old children with seven (7) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Kitchens. The group of three- to four-year-old children were engaged in a healthy lunch with their teacher. The one-year-old children were observed washing hands and during diaper change. The children were well supervised during this process. The Space one (1) which contains the infants was observed and teacher was actively supervising and engaging in conversations with the infants. She was feeding and one (1) infant in the highchair while talking to another laughing in a bouncy beside her. The last fire drill was practiced on 7/15/24. The last shelter-in-place drill/lockdown drill was practiced 7/24/24. The last fire inspection was approved 10/12/23. The last sanitation inspection was completed on 8/21/24 with six (6) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. No Fire Drill was performed in the month of August. .0604(t); .0302(d)(5) 890 The center had not developed and adopted a written safe sleep policy. Cot sheets were loose and not conformed to the crib mattresses. 10A NCAC 09 .0606(a) Technical Assistance for Correction Plan: Fire Drill Item 805- Fire drill must be conducted monthly and recorded on the fire drill log. Note: Pre-date your calendar for Monthly Fire Drills. You may also consider setting an alarm on your phone for a reminder too. These monthly fire drills help children know the place they should go, what the alarm sounds like and prevents panic for when or if a real fire occurs. Item-0890- The center did not follow their safe sleep policy. Note: Loose bedding can be a suffocation hazard. Make sure your sheets fit tight on your crib mattresses. Sometimes washing cotton sheets can result in sheets stretching out. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Consultation was provided as follows: We discussed you are interested in moving forward with your Rated License. Your facility received seven (7) points in Programing. You have two (2) teachers finishing education classes and will contact me when you have everyone in WORKS and are ready to move forward. We discussed all your classes are full except for one (1). You now have twelve (12 )staff and all rooms are open. We discussed when serving Hotdogs make sure they are cut in small pieces due to choking. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: HAYESVILLE CHILD DEVELOPMENT CENTER Facility ID: 2251194 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alisha Kitchens, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, the Alisha Kitchens, Administrator, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 1/3/24. Permit type – Special Services/Restrictions – Daytime care only; Meets enhanced ratios; Meets enhanced space. The last annual compliance visit was conducted on 1/18/23. The last fire drill was practiced on 12/14/23. The last shelter-in-place drill was practiced on 10/18/23. The last playground inspection was documented on 12/12/23. The last fire inspection was approved on 10/12/23. The last sanitation inspection was conducted on 8/10/23 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in circle time listening to their teacher read a book., Infants were having floor time and eating a healthy lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer in the infant class which contains infant’s bottles. 15A NCAC 18A .2806(j)(2) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom. .0604(q) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A.K. did not have a T.B. prior to employment. .0701(a) Thermometer Item 0601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. 15A NCAC 18A .2806(f)(h)(2) Note: There was no thermometer in the infant class which contains infant’s bottles. Make sure all refrigerators keep a thermometer in them at all times. According to 15A NCAC 18A .2806 (h)(2) (h) Refrigerated storage: (1) Refrigeration equipment shall be provided in such number and of such capacity to assure the maintenance of potentially hazardous food at required temperatures during storage. Each refrigerator shall be provided with a numerically scaled indicating thermometer, accurate to ±3°F (± 1.5°C) located to measure the air temperature in the warmest part of the refrigerator and located to be easily readable. Recording thermometers, accurate to ±3°F (±1.5°C), may be used in lieu of indicating thermometers. (2) Potentially hazardous food requiring refrigeration after preparation shall be cooled to an internal temperature of 45°F (7°C), or below. Cooling of potentially hazardous foods shall be initiated upon completion of preparation or hot storage. Methods such as pouring into pans, agitation, and chilling with ice or water circulation external to the food containers shall be used to cool potentially hazardous food. Potentially hazardous food to be transported cold shall be prechilled and held at a temperature of 45°F (7°C) or below. (3) Ice used for cooling stored food and food containers shall not be used for human consumption. Plastics Item 0858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Note: Plastics (wipes and diaper packaging) were stored under the change table in an unlocked space in the two (2) year old classroom. (wipes and diaper packaging) Plastics ( wipes and diaper packaging)were within reach of children in the two year old classroom make sure all plastic bags and wipes were accessible, stored under five (5) feet in space. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. TB TEST Item 1033 all staff must have a negative TB test result or a screening on or before the first day of work. Note: A.K. did not have a T.B. prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Who: All staff, including the director and individuals who volunteer more than once per week Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of Employment. Due Date: On or before first day of work. Technical assistance was provided as follows Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/16/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn:Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.Mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: We discussed you are in Cohort One (1) and want to order your prep year assessment. We discussed you are going to have a summer playground clean-up and repaint. We discussed getting everyone in works. We discussed getting all of the new administrators paper work to me promptly. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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