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Home › NC › Hayesville › Discovery
72 Elementary School Drive, Hayesville NC 28904 · License #22000015 · Center · Child Care Center
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10A NCAC 09 .0701 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0803 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2510 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 4/17/2026 Number Present: 34 Completed Date: 4/17/2026 Age: From 5 To 11 Total Minutes: 250 Time In: 01:50 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Katelin Davis, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Lisa Burch, Administrator, was off-site during the visit, Katelin Davis, Program Coordinator, accompanied me today indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 04/17/2026 This program is owned and operated by Clay County Public Schools. Permit type -Five Star Center License issued 8/22/2023, capacity one hundred twenty (120) children ages 5-12 years. Special Services/Restrictions – Daytime care Only; School age children only; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards; Meets enhanced space. Transportation is approved. The last annual compliance visit was conducted on 04/25/2026 The last fire drill was practiced on 3/31/26 The last shelter-in-place drill was practiced on 3/12/26 The Emergency Medical Care plan was posted and current. Lead water testing has not been completed as of 4/17/2026. Lead paint and asbestos testing have not been completed as 4/127/2026. Incident Logs were reviewed and current -last entry was 4/15/2026 Medications were reviewed-One emergency medication for Seizure was on site. File Review: two (2) new staff files were reviewed, and one (1) existing staff file was reviewed. Five (5) child files were reviewed during today's visit. Upon arrival, I introduced my presence to the Program Coordinator. Children were observed being checked in during arrival, and check-in procedures were reviewed. I observed the group of afterschool children arrive, wash their hands, and then prepare to transition outdoors. Prior to going outside, the children were observed eating Scooby-Doo graham crackers and drinking water, as noted on the posted menu. The group then transitioned to the outdoor learning environment. Group leaders were attentive and engaged throughout the routine, providing guidance as needed and ensuring a smooth and organized transition between activities. The outdoor learning environment provided balls and ball rebounder, running opportunities, two climbing structures and other portable materials. All interactions were positive and supervision was adequate. Due to a change in statute, session law 2025-36, the restriction “playground does not meet playground safety standards” will be removed from the permit. In addition, annual fire and sanitation inspections are no longer required to be submitted for licensing requirements. Playground safety training is not required, and monthly playground inspections are not required. A daily check of the indoor and outdoor areas for safety and removal of any broken equipment, materials, or debris is required. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The program uses public school buses. The following violations were documented during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child did not have parent medication authorization on file. Emergency medication was on site for seizures-Diazepam Rectal Gel. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff members did not have a current staff health assessment prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment dated 8/28/22. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not have a current TB prior to employment. Staff F.H had a start date of 1/13/2026 had a TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a TB dated 8/28/22. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed.The bus driver did not have a current criminal background check on file. G.S. 110-90.2(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. .1003(i)(j) 1432 Within the first 6 weeks of assuming responsibility for supervising group of children, each employee did not complete at least 3 additional clock hours of training on topics outlined in this rule. Two staff did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. 10A NCAC 09 .2510(i)(2) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. An action plan was not in a child's file for seizures. Diazepam Rectal Gel was on site. .0801(b) Technical assistance was provided as follows: Emergency Medication Item # 847 & Item # 1834 One (1) child enrolled in the program had emergency medication for Seizure-Diazepam Rectal Gel (expired on 3/2026) did not have an action plan on file and did not have a parental permission form on file. To achieve compliance: You stated you have the parent guardian to submit a action plan for the seizure medication and complete a parent permission form. Staff Health Assessment & TB Items # 1032 & 1033 Two staff members did not have a current staff health assessment or TB prior to employment. Staff F.H had a start date of 1/13/2026 had a staff health assessment and TB dated 11/1/22. Staff K.D. had a start date 11/3/2025 and a staff health assessment and TB dated 8/28/22. You stated you would have staff get the staff health assessment & TB form completed and added to their staff file. Criminal Background Letter Item # 1041 The Bus driver did not have Criminal background letter on file. You stated that you would have the bus driver complete the criminal background letter and would link their letter to ABCMS provider portal. Transportation Permission Item # 1125 Thirty-nine (39) children did not have parental permission documentation on file to ride the bus from the primary school to elementary school. To achieve compliance: You stated you would have the parents complete the transportation permission form for the thirty-nine (39) and store in the child’s individual file. Orientation Item # 1432 Two staff (F.H & K.D) did not have a complete orientation document. The hours of each topic were not completed and the provider’s information was not recorded. You stated that you would provide a statement for how the facility will maintain compliance. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/03/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Consultation: Bonnie Mathis, Licensing Supervisor, and Bridget Owen, Child Care Consultant, met with Lisa Burch, Administrator, on 1/21/26 to provide technical assistance regarding new child care rules in SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES for Discovery. After reviewing the three pathway options to achieve a rated license, the Discovery program have chosen the program assessment pathway. Plan to ask questions as needed and be prepared to submit a rated license application in 2026. Additionally, we reviewed the star rated license application and the embedded links within the application. You stated you plan to begin working on self-study and tentatively apply at the end of July 2026 or August 2026. Please reach out if you need assistance. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed Lead Water, Lead Paing, and Asbestos testing has not been completed as 4/17/2026. The link to Clean Classrooms for Carolina Kids is provided to begin this process: https://www.cleanwaterforuskids.org/en/carolina/ You stated that Clay County Schools uses Clay County Environmental Health Department and you will send me a copy of that report. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-042L Visit Date: 4/14/2026 Number Present: 27 Completed Date: 4/15/2026 Age: From 5 To 11 Total Minutes: 165 Time In: 01:45 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Lisa Burch, Administrator and Katelin Davis, Program Coordinator, due to an additional interview with the Superintendent of Clay County Schools, Melissa Godfrey was needed. An electronic signed copy of the visit summary was left on-site. An electronic computerized copy of the visit summary was emailed to you. Lisa Burch, Administrator, and Katelin Davis, Program Coordinator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is one hundred percent (100%) as of 04/09/2026 The facility operates with a five-star license issued on 8/22/2023. The Special Services/Restrictions include Daytime care; School age only; Meets enhanced space; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards. The complaint was received by the Division of Child Development and Early Education on 4/2/2026 and sent to me on 04/02/2026. In addition to addressing the allegations, staff/child ratio, group size, supervision, use of licensed space, space capacity, permit restrictions, license posted, and discipline and nurture and care. The walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Burch and Ms. Davis accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan was posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all required information. Additionally, I observed the indoor and outdoor space used by the children. I observed children arrive and were checked in upon entry and greeted by staff, supporting a smooth and welcoming transition into the program. I observed staff greeting children warmly, with positive and engaging interactions noted throughout the visit. Supervision was adequate, with staff maintaining awareness of the children at all times. I also observed a group of school-age children playing outside in the outdoor learning environment. Today’s menu consisted of goldfish and raisins, which aligned with the posted menu. The allegation within the report included the following: A staff member may have engaged in inappropriate actions to a child enrolled in the program. School personnel witnessed a staff member being verbally and physically aggressive toward a child. During today’s visit an interview with three (3) staff, and one (1) witness interview regarding the concern of inappropriate actions of a child enrolled in the program were conducted. A second individual witnessed the incident; however, will not be available until 4/15/26 to discuss. Video footage was available of the incident; however, Clay County Schools will not release the footage without a court order as this is considered a personnel matter. Per staff and witness interviews which included the superintendent for Clay County Schools, and the Lead Investigator with the Clay County Sheriff’s department, it was determined the incident that occurred on 4/1/26 did not occur while the child was signed in to the facility’s program, and under the responsibility of the child care center. Ms. Davis, Program Coordinator, nor any staff member was present at the time of the incident. Ms. Davis provided a written statement. The statement provided the following information: “On 4/1/26, a staff member signed her foster child out and walked him away from the Discovery Pod and playground to meet her husband with him. The staff member returned to her duties as a Group Leader at the playground when she finished. SGT. Tyler Faggard called me at 4:27 PM to discuss what he encountered with the staff member. The students nor did the staff at Discovery witness this incident.” On 4/1/26 the child enrolled in the Discovery program was signed out by the legal guardian at approximately 4:15 pm and was walking the child towards the parking lot to meet the other legal guardian with the child. The legal guardian is a staff member with Clay County Schools that was employed as a teacher at Clay County Inclusive Preschool ID # 22000024 and as a group leader at Discovery. At the time of the incident the group leader was on pay role serving in the capacity of a group leader but had signed out the child and was walking towards a car to the other legal guardian to transport the child off the public-school campus. Based on this information the child and the legal guardians were on the premises of the public school at the time of the incident. However, the child was signed out of the school-age program, and under the supervision of the legal guardian; therefore, the incident that occurred is not governed by child care rule. Ms. Godfrey, Superintendent of Clay County School and Tyler Faggard, Lead Investigator with Clay County Sherriff's Department, witnessed the incident that occurred in the parking lot. The incident occurred to a child in the foster system and was reported to the Department of Social Services. The incident occurred after the child was signed out of the licensed program, under the direct supervision of the Legal Guardian, and on public school property. This was a personnel matter with Clay County Schools, and the individual is no longer employed. Based on this information, this allegation is unsubstantiated. The following violation was documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Upon review of the daily records of arrival and departure, times children arrived and departed at the center were not recorded. Upon arrival the children were checked in by the group leader with a check mark and out with a parent/guardian signature. Times were not recorded. 10A NCAC 09 .0302(d)(4) Technical assistance was provided as follows: Arrival and Departure Item # 125: Upon review of the daily records of arrival and departure, times children arrived and departed at the center were not recorded. Upon arrival the children were checked in by the group leader with a check mark and out with a parent/guardian signature. Times were not recorded. The administrator stated that she would send a copy of the updated daily sign in and sheet that included the arrival and departure times to the program coordinator to begin using. Achieving Compliance: The violation documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 04/23/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@ hhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the daily record of arrival and departure times must be recorded on the daily sign in and sign out sheet. We discussed that the division’s website has a sample daily child’s sign-in/out sheet that the facility could adopt or that the times would need to be added to current daily sign in and out sheet currently being used. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was emailed to you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.828-530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: DISCOVERY Facility ID: 22000015 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-042L Visit Date: 4/14/2026 Number Present: 27 Completed Date: 4/15/2026 Age: From 5 To 11 Total Minutes: 165 Time In: 01:45 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Lisa Burch, Administrator and Katelin Davis, Program Coordinator, due to an additional interview with the Superintendent of Clay County Schools, Melissa Godfrey was needed. An electronic signed copy of the visit summary was left on-site. An electronic computerized copy of the visit summary was emailed to you. Lisa Burch, Administrator, and Katelin Davis, Program Coordinator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is one hundred percent (100%) as of 04/09/2026 The facility operates with a five-star license issued on 8/22/2023. The Special Services/Restrictions include Daytime care; School age only; Meets enhanced space; Meets reduced ratios; Playground does not meet NC Child Care Safety Standards. The complaint was received by the Division of Child Development and Early Education on 4/2/2026 and sent to me on 04/02/2026. In addition to addressing the allegations, staff/child ratio, group size, supervision, use of licensed space, space capacity, permit restrictions, license posted, and discipline and nurture and care. The walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Burch and Ms. Davis accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan was posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all required information. Additionally, I observed the indoor and outdoor space used by the children. I observed children arrive and were checked in upon entry and greeted by staff, supporting a smooth and welcoming transition into the program. I observed staff greeting children warmly, with positive and engaging interactions noted throughout the visit. Supervision was adequate, with staff maintaining awareness of the children at all times. I also observed a group of school-age children playing outside in the outdoor learning environment. Today’s menu consisted of goldfish and raisins, which aligned with the posted menu. The allegation within the report included the following: A staff member may have engaged in inappropriate actions to a child enrolled in the program. School personnel witnessed a staff member being verbally and physically aggressive toward a child. During today’s visit an interview with three (3) staff, and one (1) witness interview regarding the concern of inappropriate actions of a child enrolled in the program were conducted. A second individual witnessed the incident; however, will not be available until 4/15/26 to discuss. Video footage was available of the incident; however, Clay County Schools will not release the footage without a court order as this is considered a personnel matter. Per staff and witness interviews which included the superintendent for Clay County Schools, and the Lead Investigator with the Clay County Sheriff’s department, it was determined the incident that occurred on 4/1/26 did not occur while the child was signed in to the facility’s program, and under the responsibility of the child care center. Ms. Davis, Program Coordinator, nor any staff member was present at the time of the incident. Ms. Davis provided a written statement. The statement provided the following information: “On 4/1/26, a staff member signed her foster child out and walked him away from the Discovery Pod and playground to meet her husband with him. The staff member returned to her duties as a Group Leader at the playground when she finished. SGT. Tyler Faggard called me at 4:27 PM to discuss what he encountered with the staff member. The students nor did the staff at Discovery witness this incident.” On 4/1/26 the child enrolled in the Discovery program was signed out by the legal guardian at approximately 4:15 pm and was walking the child towards the parking lot to meet the other legal guardian with the child. The legal guardian is a staff member with Clay County Schools that was employed as a teacher at Clay County Inclusive Preschool ID # 22000024 and as a group leader at Discovery. At the time of the incident the group leader was on pay role serving in the capacity of a group leader but had signed out the child and was walking towards a car to the other legal guardian to transport the child off the public-school campus. Based on this information the child and the legal guardians were on the premises of the public school at the time of the incident. However, the child was signed out of the school-age program, and under the supervision of the legal guardian; therefore, the incident that occurred is not governed by child care rule. Ms. Godfrey, Superintendent of Clay County School and Tyler Faggard, Lead Investigator with Clay County Sherriff's Department, witnessed the incident that occurred in the parking lot. The incident occurred to a child in the foster system and was reported to the Department of Social Services. The incident occurred after the child was signed out of the licensed program, under the direct supervision of the Legal Guardian, and on public school property. This was a personnel matter with Clay County Schools, and the individual is no longer employed. Based on this information, this allegation is unsubstantiated. The following violation was documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Upon review of the daily records of arrival and departure, times children arrived and departed at the center were not recorded. Upon arrival the children were checked in by the group leader with a check mark and out with a parent/guardian signature. Times were not recorded. 10A NCAC 09 .0302(d)(4) Technical assistance was provided as follows: Arrival and Departure Item # 125: Upon review of the daily records of arrival and departure, times children arrived and departed at the center were not recorded. Upon arrival the children were checked in by the group leader with a check mark and out with a parent/guardian signature. Times were not recorded. The administrator stated that she would send a copy of the updated daily sign in and sheet that included the arrival and departure times to the program coordinator to begin using. Achieving Compliance: The violation documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 04/23/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@ hhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the daily record of arrival and departure times must be recorded on the daily sign in and sign out sheet. We discussed that the division’s website has a sample daily child’s sign-in/out sheet that the facility could adopt or that the times would need to be added to current daily sign in and out sheet currently being used. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was emailed to you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.828-530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.