10A NCAC 09 .0604 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 1/14/2026 Number Present: 41 Completed Date: 1/14/2026 Age: From 0 To 5 Total Minutes: 70 Time In: 12:20 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angela King, Owner/Operator. Your program currently operates with a Four-Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 ½ years old in rooms with direct exits. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 81% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, routine, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 7, 2025. A sanitation inspection was completed on November 13, 2025, with a Superior classification. The last fire inspection was conducted on September 2, 2025. Program records and required postings were monitored. A fire drill was conducted on January 2, 2026. A shelter in place drill was documented on January 2, 2026. An outdoor inspection was documented on January 2, 2026. Staff files and children’s records will be monitored on a return visit. Your staff and training worksheets are due to me by January 16, 2026 before 5:00 pm. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I monitored one vehicle today. I observed a 2002 Chevrolet, Tag #THN-9318. Your next inspection date on this vehicle is due August 2026, and the insurance is valid through August 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The school age lesson plan was dated for December 2025. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch was not adequate underneath the climbing structure. .0605(j) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlet covers in 2A did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 28, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Adequate mulch under childcare climbing structures is crucial for safety, acting as a shock-absorbing cushion to prevent serious injuries, especially head trauma, from falls, with proper depth being vital to meet safety standards like the CPSC guidelines and protect children during active play. • It's crucial to have outlet covers in childcare to prevent serious electrical shocks, burns, and electrocution from curious children inserting fingers or objects (like keys, paperclips) into low-to-the-ground, tempting outlets, with tamper-resistant covers or built-in shutters being the safest options to block access and prevent choking hazards, ensuring a safe environment for exploring toddlers and young children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • During the visit Ms. King and I discussed the curriculum and staff education. Staff education must be submitted in the NC Works portal. We discussed the differences between Pathway 1 and Pathway 2. We will meet to discuss the next steps to obtaining your new star license. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 1/14/2026 Number Present: 41 Completed Date: 1/14/2026 Age: From 0 To 5 Total Minutes: 70 Time In: 12:20 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angela King, Owner/Operator. Your program currently operates with a Four-Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 ½ years old in rooms with direct exits. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 81% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, routine, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 7, 2025. A sanitation inspection was completed on November 13, 2025, with a Superior classification. The last fire inspection was conducted on September 2, 2025. Program records and required postings were monitored. A fire drill was conducted on January 2, 2026. A shelter in place drill was documented on January 2, 2026. An outdoor inspection was documented on January 2, 2026. Staff files and children’s records will be monitored on a return visit. Your staff and training worksheets are due to me by January 16, 2026 before 5:00 pm. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I monitored one vehicle today. I observed a 2002 Chevrolet, Tag #THN-9318. Your next inspection date on this vehicle is due August 2026, and the insurance is valid through August 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The school age lesson plan was dated for December 2025. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch was not adequate underneath the climbing structure. .0605(j) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlet covers in 2A did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 28, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Adequate mulch under childcare climbing structures is crucial for safety, acting as a shock-absorbing cushion to prevent serious injuries, especially head trauma, from falls, with proper depth being vital to meet safety standards like the CPSC guidelines and protect children during active play. • It's crucial to have outlet covers in childcare to prevent serious electrical shocks, burns, and electrocution from curious children inserting fingers or objects (like keys, paperclips) into low-to-the-ground, tempting outlets, with tamper-resistant covers or built-in shutters being the safest options to block access and prevent choking hazards, ensuring a safe environment for exploring toddlers and young children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • During the visit Ms. King and I discussed the curriculum and staff education. Staff education must be submitted in the NC Works portal. We discussed the differences between Pathway 1 and Pathway 2. We will meet to discuss the next steps to obtaining your new star license. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 1/14/2026 Number Present: 41 Completed Date: 1/14/2026 Age: From 0 To 5 Total Minutes: 70 Time In: 12:20 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angela King, Owner/Operator. Your program currently operates with a Four-Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 ½ years old in rooms with direct exits. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 81% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, routine, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 7, 2025. A sanitation inspection was completed on November 13, 2025, with a Superior classification. The last fire inspection was conducted on September 2, 2025. Program records and required postings were monitored. A fire drill was conducted on January 2, 2026. A shelter in place drill was documented on January 2, 2026. An outdoor inspection was documented on January 2, 2026. Staff files and children’s records will be monitored on a return visit. Your staff and training worksheets are due to me by January 16, 2026 before 5:00 pm. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I monitored one vehicle today. I observed a 2002 Chevrolet, Tag #THN-9318. Your next inspection date on this vehicle is due August 2026, and the insurance is valid through August 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The school age lesson plan was dated for December 2025. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch was not adequate underneath the climbing structure. .0605(j) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlet covers in 2A did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 28, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Adequate mulch under childcare climbing structures is crucial for safety, acting as a shock-absorbing cushion to prevent serious injuries, especially head trauma, from falls, with proper depth being vital to meet safety standards like the CPSC guidelines and protect children during active play. • It's crucial to have outlet covers in childcare to prevent serious electrical shocks, burns, and electrocution from curious children inserting fingers or objects (like keys, paperclips) into low-to-the-ground, tempting outlets, with tamper-resistant covers or built-in shutters being the safest options to block access and prevent choking hazards, ensuring a safe environment for exploring toddlers and young children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • During the visit Ms. King and I discussed the curriculum and staff education. Staff education must be submitted in the NC Works portal. We discussed the differences between Pathway 1 and Pathway 2. We will meet to discuss the next steps to obtaining your new star license. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 7/30/2025 Number Present: 61 Completed Date: 7/30/2025 Age: From 0 To 11 Total Minutes: 205 Time In: 10:05 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angie King, Director. Your program currently operates with a Four - Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 1/2 years old in rooms with direct exits. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in centers, group time, and outside play. Four new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded July 7, 2025. A fire drill was recorded July 7, 2025. A lock down for the facility was recorded July 7, 2025. The most recent fire inspection was on August 14, 2024. I observed a sanitation inspection was last conducted on May 28, 202 earning a Superior classification. You stated that you do provide transportation in the afternoon during the school year and during the summer for field trips. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. The fire extinguisher on the bus did not have a service tag attached. I monitored one vehicle today. The 2002 Chevy van was in the shop and unavailable for monitoring. I observed a 2000 Ford 6800 cc, THN-9122. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due February 2026 and the insurance is valid through February 6, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Lesson plan for school age classroom was not posted. GS 110-91(12);.0508(a) 481 A list of all children participating in the off premise activity was not available at the center. Administrator reported that 10 children went on a field trip. There were no records available for review. .1005(b)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in the Space 4, 2B, 2 A, and 5 were missing outlet covers. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In 1A and 2A fans were accessible with no protective covering. 10A NCAC 09 .0604(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in Space 1B and 1A. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. James did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. James did not have a tb test available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete First Aid within 90 days. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete CPR within the 90 days. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not able for review. There was no updated plan available at the facility. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have the Prevention of Shaken Baby Syndrome policy available for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four new staff members had medical information inside their personnel folder. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A. Davis was employed on 3/5/2025 and has not completed Recognizing and Responding to Suspicions of Maltreatment within 90 days of employment. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • Emergency plans help ensure child care programs and staff are prepared to react in a manner that protects the safety of children and staff when an emergency occurs. Emergency plans also establish mechanisms to help programs during the recovery phase and get businesses up and running as soon as possible. • CPR training in early childhood education is vital because it equips educators with the skills to respond effectively to medical emergencies like choking, drowning, or cardiac arrest, potentially saving lives. It also provides peace of mind for parents and ensures a safer environment for children. Furthermore, CPR education can teach children the value of life and empower them to act in emergencies. • Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • S. Gattis CPR/First Aid expires 9/25 and Health and Safety training by 6/23/26. S. James must complete CPR/First Aid by 10/28/25. K. Clapp must complete CPR/First Aid by 10/14/25 and Health and Safety training by 7/14/26. • The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. • With the warmer weather approaching, review the following information. 1.Safety Check & Maintenance Inspect equipment: Check for loose bolts, rust, splinters, or cracks on play structures, swings, and slides. Surface check: Ensure mulch, rubber mats, or sand are evenly spread and thick enough to cushion falls. Fence & gate: Inspect for damage or sharp edges and make sure gates latch securely. Pest control: Check for bees/wasp nests, ant hills, or signs of other pests. 2. Sun Protection Shade structures: Install or check canopies, sails, or umbrellas over play areas and seating. Natural shade: Trim trees for safety but keep them healthy to provide extra sun coverage. Sunscreen policy: Have a plan for applying sunscreen (with parent permission) and ensure staff follows it. 3. Hydration Station Water access: Ensure water is available with disposable cups. Encourage water breaks: Schedule regular hydration times during play. 4. Outdoor Activities & Toys Summer-appropriate toys: Add water tables, sand toys, sports equipment, or ride-ons. Rotate toys: Keep the environment fresh and engaging by rotating outdoor toys. Nature-based play: Include items like gardening tools, pots, or sensory bins with natural materials. 5. Cleanliness Sanitize outdoor toys regularly, especially anything children put in their mouths. Tidy up landscaping: Remove any debris, broken branches, or trash. 6. Safety from Heat Playtime schedule: Shift outdoor play to cooler times (morning or late afternoon). Cooling activities: Plan for cooling breaks with misting bottles, or popsicle breaks. Watch for signs of heat exhaustion in children and staff (lethargy, excessive sweating, etc.). 7. Communication Notify parents about changes in outdoor routines, sunscreen application, and clothing suggestions (hats, water shoes, etc.). Staff training: Review summer safety protocols with your teachers. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 7/30/2025 Number Present: 61 Completed Date: 7/30/2025 Age: From 0 To 11 Total Minutes: 205 Time In: 10:05 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angie King, Director. Your program currently operates with a Four - Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 1/2 years old in rooms with direct exits. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in centers, group time, and outside play. Four new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded July 7, 2025. A fire drill was recorded July 7, 2025. A lock down for the facility was recorded July 7, 2025. The most recent fire inspection was on August 14, 2024. I observed a sanitation inspection was last conducted on May 28, 202 earning a Superior classification. You stated that you do provide transportation in the afternoon during the school year and during the summer for field trips. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. The fire extinguisher on the bus did not have a service tag attached. I monitored one vehicle today. The 2002 Chevy van was in the shop and unavailable for monitoring. I observed a 2000 Ford 6800 cc, THN-9122. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due February 2026 and the insurance is valid through February 6, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Lesson plan for school age classroom was not posted. GS 110-91(12);.0508(a) 481 A list of all children participating in the off premise activity was not available at the center. Administrator reported that 10 children went on a field trip. There were no records available for review. .1005(b)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in the Space 4, 2B, 2 A, and 5 were missing outlet covers. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In 1A and 2A fans were accessible with no protective covering. 10A NCAC 09 .0604(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in Space 1B and 1A. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. James did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. James did not have a tb test available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete First Aid within 90 days. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete CPR within the 90 days. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not able for review. There was no updated plan available at the facility. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have the Prevention of Shaken Baby Syndrome policy available for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four new staff members had medical information inside their personnel folder. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A. Davis was employed on 3/5/2025 and has not completed Recognizing and Responding to Suspicions of Maltreatment within 90 days of employment. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • Emergency plans help ensure child care programs and staff are prepared to react in a manner that protects the safety of children and staff when an emergency occurs. Emergency plans also establish mechanisms to help programs during the recovery phase and get businesses up and running as soon as possible. • CPR training in early childhood education is vital because it equips educators with the skills to respond effectively to medical emergencies like choking, drowning, or cardiac arrest, potentially saving lives. It also provides peace of mind for parents and ensures a safer environment for children. Furthermore, CPR education can teach children the value of life and empower them to act in emergencies. • Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • S. Gattis CPR/First Aid expires 9/25 and Health and Safety training by 6/23/26. S. James must complete CPR/First Aid by 10/28/25. K. Clapp must complete CPR/First Aid by 10/14/25 and Health and Safety training by 7/14/26. • The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. • With the warmer weather approaching, review the following information. 1.Safety Check & Maintenance Inspect equipment: Check for loose bolts, rust, splinters, or cracks on play structures, swings, and slides. Surface check: Ensure mulch, rubber mats, or sand are evenly spread and thick enough to cushion falls. Fence & gate: Inspect for damage or sharp edges and make sure gates latch securely. Pest control: Check for bees/wasp nests, ant hills, or signs of other pests. 2. Sun Protection Shade structures: Install or check canopies, sails, or umbrellas over play areas and seating. Natural shade: Trim trees for safety but keep them healthy to provide extra sun coverage. Sunscreen policy: Have a plan for applying sunscreen (with parent permission) and ensure staff follows it. 3. Hydration Station Water access: Ensure water is available with disposable cups. Encourage water breaks: Schedule regular hydration times during play. 4. Outdoor Activities & Toys Summer-appropriate toys: Add water tables, sand toys, sports equipment, or ride-ons. Rotate toys: Keep the environment fresh and engaging by rotating outdoor toys. Nature-based play: Include items like gardening tools, pots, or sensory bins with natural materials. 5. Cleanliness Sanitize outdoor toys regularly, especially anything children put in their mouths. Tidy up landscaping: Remove any debris, broken branches, or trash. 6. Safety from Heat Playtime schedule: Shift outdoor play to cooler times (morning or late afternoon). Cooling activities: Plan for cooling breaks with misting bottles, or popsicle breaks. Watch for signs of heat exhaustion in children and staff (lethargy, excessive sweating, etc.). 7. Communication Notify parents about changes in outdoor routines, sunscreen application, and clothing suggestions (hats, water shoes, etc.). Staff training: Review summer safety protocols with your teachers. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 7/30/2025 Number Present: 61 Completed Date: 7/30/2025 Age: From 0 To 11 Total Minutes: 205 Time In: 10:05 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angie King, Director. Your program currently operates with a Four - Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 1/2 years old in rooms with direct exits. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in centers, group time, and outside play. Four new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded July 7, 2025. A fire drill was recorded July 7, 2025. A lock down for the facility was recorded July 7, 2025. The most recent fire inspection was on August 14, 2024. I observed a sanitation inspection was last conducted on May 28, 202 earning a Superior classification. You stated that you do provide transportation in the afternoon during the school year and during the summer for field trips. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. The fire extinguisher on the bus did not have a service tag attached. I monitored one vehicle today. The 2002 Chevy van was in the shop and unavailable for monitoring. I observed a 2000 Ford 6800 cc, THN-9122. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due February 2026 and the insurance is valid through February 6, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Lesson plan for school age classroom was not posted. GS 110-91(12);.0508(a) 481 A list of all children participating in the off premise activity was not available at the center. Administrator reported that 10 children went on a field trip. There were no records available for review. .1005(b)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in the Space 4, 2B, 2 A, and 5 were missing outlet covers. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In 1A and 2A fans were accessible with no protective covering. 10A NCAC 09 .0604(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in Space 1B and 1A. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. James did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. James did not have a tb test available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete First Aid within 90 days. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete CPR within the 90 days. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not able for review. There was no updated plan available at the facility. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have the Prevention of Shaken Baby Syndrome policy available for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four new staff members had medical information inside their personnel folder. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A. Davis was employed on 3/5/2025 and has not completed Recognizing and Responding to Suspicions of Maltreatment within 90 days of employment. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • Emergency plans help ensure child care programs and staff are prepared to react in a manner that protects the safety of children and staff when an emergency occurs. Emergency plans also establish mechanisms to help programs during the recovery phase and get businesses up and running as soon as possible. • CPR training in early childhood education is vital because it equips educators with the skills to respond effectively to medical emergencies like choking, drowning, or cardiac arrest, potentially saving lives. It also provides peace of mind for parents and ensures a safer environment for children. Furthermore, CPR education can teach children the value of life and empower them to act in emergencies. • Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • S. Gattis CPR/First Aid expires 9/25 and Health and Safety training by 6/23/26. S. James must complete CPR/First Aid by 10/28/25. K. Clapp must complete CPR/First Aid by 10/14/25 and Health and Safety training by 7/14/26. • The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. • With the warmer weather approaching, review the following information. 1.Safety Check & Maintenance Inspect equipment: Check for loose bolts, rust, splinters, or cracks on play structures, swings, and slides. Surface check: Ensure mulch, rubber mats, or sand are evenly spread and thick enough to cushion falls. Fence & gate: Inspect for damage or sharp edges and make sure gates latch securely. Pest control: Check for bees/wasp nests, ant hills, or signs of other pests. 2. Sun Protection Shade structures: Install or check canopies, sails, or umbrellas over play areas and seating. Natural shade: Trim trees for safety but keep them healthy to provide extra sun coverage. Sunscreen policy: Have a plan for applying sunscreen (with parent permission) and ensure staff follows it. 3. Hydration Station Water access: Ensure water is available with disposable cups. Encourage water breaks: Schedule regular hydration times during play. 4. Outdoor Activities & Toys Summer-appropriate toys: Add water tables, sand toys, sports equipment, or ride-ons. Rotate toys: Keep the environment fresh and engaging by rotating outdoor toys. Nature-based play: Include items like gardening tools, pots, or sensory bins with natural materials. 5. Cleanliness Sanitize outdoor toys regularly, especially anything children put in their mouths. Tidy up landscaping: Remove any debris, broken branches, or trash. 6. Safety from Heat Playtime schedule: Shift outdoor play to cooler times (morning or late afternoon). Cooling activities: Plan for cooling breaks with misting bottles, or popsicle breaks. Watch for signs of heat exhaustion in children and staff (lethargy, excessive sweating, etc.). 7. Communication Notify parents about changes in outdoor routines, sunscreen application, and clothing suggestions (hats, water shoes, etc.). Staff training: Review summer safety protocols with your teachers. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 7/30/2025 Number Present: 61 Completed Date: 7/30/2025 Age: From 0 To 11 Total Minutes: 205 Time In: 10:05 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Angie King, Director. Your program currently operates with a Four - Star license effective August 29, 2018. Restrictions include Daytime care only; Meets enhanced ratios; Children under 2 1/2 years old in rooms with direct exits. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in centers, group time, and outside play. Four new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded July 7, 2025. A fire drill was recorded July 7, 2025. A lock down for the facility was recorded July 7, 2025. The most recent fire inspection was on August 14, 2024. I observed a sanitation inspection was last conducted on May 28, 202 earning a Superior classification. You stated that you do provide transportation in the afternoon during the school year and during the summer for field trips. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. The fire extinguisher on the bus did not have a service tag attached. I monitored one vehicle today. The 2002 Chevy van was in the shop and unavailable for monitoring. I observed a 2000 Ford 6800 cc, THN-9122. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due February 2026 and the insurance is valid through February 6, 2026. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Lesson plan for school age classroom was not posted. GS 110-91(12);.0508(a) 481 A list of all children participating in the off premise activity was not available at the center. Administrator reported that 10 children went on a field trip. There were no records available for review. .1005(b)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers in the Space 4, 2B, 2 A, and 5 were missing outlet covers. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In 1A and 2A fans were accessible with no protective covering. 10A NCAC 09 .0604(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in Space 1B and 1A. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. James did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. James did not have a tb test available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete First Aid within 90 days. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A. Davis began on 3/5/2025 and did not complete CPR within the 90 days. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not able for review. There was no updated plan available at the facility. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two new staff did not have the Prevention of Shaken Baby Syndrome policy available for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four new staff members had medical information inside their personnel folder. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A. Davis was employed on 3/5/2025 and has not completed Recognizing and Responding to Suspicions of Maltreatment within 90 days of employment. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ • Emergency plans help ensure child care programs and staff are prepared to react in a manner that protects the safety of children and staff when an emergency occurs. Emergency plans also establish mechanisms to help programs during the recovery phase and get businesses up and running as soon as possible. • CPR training in early childhood education is vital because it equips educators with the skills to respond effectively to medical emergencies like choking, drowning, or cardiac arrest, potentially saving lives. It also provides peace of mind for parents and ensures a safer environment for children. Furthermore, CPR education can teach children the value of life and empower them to act in emergencies. • Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • S. Gattis CPR/First Aid expires 9/25 and Health and Safety training by 6/23/26. S. James must complete CPR/First Aid by 10/28/25. K. Clapp must complete CPR/First Aid by 10/14/25 and Health and Safety training by 7/14/26. • The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. • With the warmer weather approaching, review the following information. 1.Safety Check & Maintenance Inspect equipment: Check for loose bolts, rust, splinters, or cracks on play structures, swings, and slides. Surface check: Ensure mulch, rubber mats, or sand are evenly spread and thick enough to cushion falls. Fence & gate: Inspect for damage or sharp edges and make sure gates latch securely. Pest control: Check for bees/wasp nests, ant hills, or signs of other pests. 2. Sun Protection Shade structures: Install or check canopies, sails, or umbrellas over play areas and seating. Natural shade: Trim trees for safety but keep them healthy to provide extra sun coverage. Sunscreen policy: Have a plan for applying sunscreen (with parent permission) and ensure staff follows it. 3. Hydration Station Water access: Ensure water is available with disposable cups. Encourage water breaks: Schedule regular hydration times during play. 4. Outdoor Activities & Toys Summer-appropriate toys: Add water tables, sand toys, sports equipment, or ride-ons. Rotate toys: Keep the environment fresh and engaging by rotating outdoor toys. Nature-based play: Include items like gardening tools, pots, or sensory bins with natural materials. 5. Cleanliness Sanitize outdoor toys regularly, especially anything children put in their mouths. Tidy up landscaping: Remove any debris, broken branches, or trash. 6. Safety from Heat Playtime schedule: Shift outdoor play to cooler times (morning or late afternoon). Cooling activities: Plan for cooling breaks with misting bottles, or popsicle breaks. Watch for signs of heat exhaustion in children and staff (lethargy, excessive sweating, etc.). 7. Communication Notify parents about changes in outdoor routines, sunscreen application, and clothing suggestions (hats, water shoes, etc.). Staff training: Review summer safety protocols with your teachers. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 50 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 2/7/24. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 12/5/24 with a ‘Approved’ classification and 17 demerits. The last fire inspection was conducted on 8/14/24. Children were observed playing in activity areas, group activities, eating lunch, resting, and routine care activities. The facility uses two passenger vans, THN 9318 and THN 9122, to transport school-age children. Both were on site and monitored today. A full assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated 7/11/23. The current inspection was dated 8/14/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. The foam bumpers around the stationary equipment were torn. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A TB test within twelve months of date of hire was not on file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A medical statement within twelve months of date of hire was not file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for S. Snow expired 12/13/24. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. J. Neese was short one training hour. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children transported did not have any information on file. Four additional children transported did not have a photograph attached to their emergency information. 10A NCAC 09 .1003(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch measured four inches deep around the stationary equipment. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical information for all staff members was not maintained in a separate file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for K. Toombs was due by 9/18/24 and completed 10/24/24. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for J. Neese was due by 4/2024. .1103(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 2/18/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. CPR/First Aid for B. Doss will expire 2/2025. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 50 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 2/7/24. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 12/5/24 with a ‘Approved’ classification and 17 demerits. The last fire inspection was conducted on 8/14/24. Children were observed playing in activity areas, group activities, eating lunch, resting, and routine care activities. The facility uses two passenger vans, THN 9318 and THN 9122, to transport school-age children. Both were on site and monitored today. A full assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated 7/11/23. The current inspection was dated 8/14/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. The foam bumpers around the stationary equipment were torn. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A TB test within twelve months of date of hire was not on file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A medical statement within twelve months of date of hire was not file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for S. Snow expired 12/13/24. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. J. Neese was short one training hour. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children transported did not have any information on file. Four additional children transported did not have a photograph attached to their emergency information. 10A NCAC 09 .1003(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch measured four inches deep around the stationary equipment. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical information for all staff members was not maintained in a separate file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for K. Toombs was due by 9/18/24 and completed 10/24/24. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for J. Neese was due by 4/2024. .1103(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 2/18/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. CPR/First Aid for B. Doss will expire 2/2025. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 50 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 2/7/24. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 12/5/24 with a ‘Approved’ classification and 17 demerits. The last fire inspection was conducted on 8/14/24. Children were observed playing in activity areas, group activities, eating lunch, resting, and routine care activities. The facility uses two passenger vans, THN 9318 and THN 9122, to transport school-age children. Both were on site and monitored today. A full assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated 7/11/23. The current inspection was dated 8/14/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. The foam bumpers around the stationary equipment were torn. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A TB test within twelve months of date of hire was not on file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A medical statement within twelve months of date of hire was not file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for S. Snow expired 12/13/24. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. J. Neese was short one training hour. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children transported did not have any information on file. Four additional children transported did not have a photograph attached to their emergency information. 10A NCAC 09 .1003(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch measured four inches deep around the stationary equipment. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical information for all staff members was not maintained in a separate file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for K. Toombs was due by 9/18/24 and completed 10/24/24. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for J. Neese was due by 4/2024. .1103(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 2/18/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. CPR/First Aid for B. Doss will expire 2/2025. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 50 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 2/7/24. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 12/5/24 with a ‘Approved’ classification and 17 demerits. The last fire inspection was conducted on 8/14/24. Children were observed playing in activity areas, group activities, eating lunch, resting, and routine care activities. The facility uses two passenger vans, THN 9318 and THN 9122, to transport school-age children. Both were on site and monitored today. A full assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated 7/11/23. The current inspection was dated 8/14/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. The foam bumpers around the stationary equipment were torn. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A TB test within twelve months of date of hire was not on file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A medical statement within twelve months of date of hire was not file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for S. Snow expired 12/13/24. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. J. Neese was short one training hour. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children transported did not have any information on file. Four additional children transported did not have a photograph attached to their emergency information. 10A NCAC 09 .1003(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch measured four inches deep around the stationary equipment. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical information for all staff members was not maintained in a separate file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for K. Toombs was due by 9/18/24 and completed 10/24/24. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for J. Neese was due by 4/2024. .1103(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 2/18/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. CPR/First Aid for B. Doss will expire 2/2025. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 50 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 2/7/24. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 12/5/24 with a ‘Approved’ classification and 17 demerits. The last fire inspection was conducted on 8/14/24. Children were observed playing in activity areas, group activities, eating lunch, resting, and routine care activities. The facility uses two passenger vans, THN 9318 and THN 9122, to transport school-age children. Both were on site and monitored today. A full assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated 7/11/23. The current inspection was dated 8/14/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. The foam bumpers around the stationary equipment were torn. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A TB test within twelve months of date of hire was not on file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A medical statement within twelve months of date of hire was not file for B. Doss. T. Fulks was hired 8/19/24 and her test was dated 9/14/24. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for S. Snow expired 12/13/24. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. J. Neese was short one training hour. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children transported did not have any information on file. Four additional children transported did not have a photograph attached to their emergency information. 10A NCAC 09 .1003(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch measured four inches deep around the stationary equipment. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical information for all staff members was not maintained in a separate file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for K. Toombs was due by 9/18/24 and completed 10/24/24. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for J. Neese was due by 4/2024. .1103(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 2/18/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. CPR/First Aid for B. Doss will expire 2/2025. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 10/12/2023 Number Present: 39 Completed Date: 10/12/2023 Age: From 0 To 5 Total Minutes: 105 Time In: 09:35 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Today a routine unannounced visit was conducted. The last annual compliance visit was conducted 2/8/23. Currently this program operates with a four (4) star license, issued 8/29/18. The facility earned five (5) points in staff education, four (4) points in program standards, and one (1) quality point form programmatic options met. Angie King, center director, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 6/9/23 with a ‘Superior’ classification and 12 demerits. The last fire inspection was conducted on 7/11/23. Children were observed engaged playing in activity areas, group activities, and routine care activities. The files for two new staff members were reviewed. A partial assessment of childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current fire inspection was completed 7/11/23. The previous inspection was completed 3/31/22. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed in September 2023. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Inspections were not on file for June-September 2023. .0605(q) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or 10/27/23. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION: As we resume the rated license assessments, your facility is in Cohort 1. You are currently in your preparation year until June 30, 2024. Your assessment year is July 1, 2024-June 30, 2025. You can request technical assistance from myself and the Alamance Partnership for Children to help you to prepare for the assessments. You may also request an assessment from NCRLAP during the assessment year. New staff member H. Godwin must complete Recognizing and Responding to Child Maltreatment and CPR/First Aid by 1/9/23. The remainder of the health and safety trainings must be completed by 10/9/24. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: LOVE'S CHILDCARE Facility ID: 01000590 Consultant: LORI RIERSON Operation Type: Center Case Number: 0723-101L Visit Date: 7/26/2023 Number Present: 59 Completed Date: 7/26/2023 Age: From 0 To 11 Total Minutes: 139 Time In: 09:15 AM Time Out: 11:34 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of noncompliance with the NC Child Care Licensing Requirements received by the agency on 7/20/23. Upon arrival center director Angie King was not present. She arrived during the visit. I discussed the purpose of my visit and she assisted me. I conducted an unassisted walkthrough of the facility. Staff/child ratio, supervision, and health and safety were monitored. Allegation 1: There are concerns regarding sanitation and health. Observations and Discussions: I conducted a walkthrough of each classroom. The rooms were clean and organized. Each room had individual bottles of sanitizer and disinfectant. I spoke with four teachers regarding cleaning schedules of toys and cots. Toys are cleaned if soiled or mouthed daily. Two teachers stated they sanitize toys daily and two stated they sanitize at least three times per week. Sheets for cots are sent home daily and cots are sanitized. I inspected the outdoor learning area. The area was mowed and free of and trash, debris, and broken toys. Resolution: Based on information gathered, the allegation regarding sanitation and health was unsubstantiated. Allegation 2: There are concerns regarding staff/child ratios. Observations and Discussions: I completed a walkthrough of each classroom and took attendance. The center operates under enhanced ratios. The staff child ratio in each room today is as follows: •Space 1A – One-year old children – six children present with one staff member •Space 1B – Two-year old children – nine children present with one staff member •Space 2A – Room is not currently in use (14 children enrolled and shifted to other rooms until a staff member can be hired) •Space 2B – Three and four-year old children – seven children present with one staff member •Space 3 - Four and five-year old children – thirteen children present with one staff member •Space 4 – Infants – seven children present with two staff members •Space 5 – School-age children – thirteen children present with one staff member Resolution: Based on information gathered, the allegation regarding staff/child ratio was unsubstantiated. Allegation 3: There are concerns regarding nutrition. Observations and Discussions: A current menu was not posted. The last menu available for review was the week of February 27, 2023. I asked what was being served for lunch today. Ms. King stated meatballs/gravy, green beans, pineapple, bread, and milk. All components met the requirements for children in childcare. The kitchen area was observed. It was neat and organized. Ms. King did provide paperwork and she in in the process of enrolling in the federal CACFP food program. Resolution: Based on information gathered, the allegation regarding nutrition was unsubstantiated. However, a violation for not having a current menu posted was cited. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. The last menu available for review was dated the week of February 27, 2023. 10A NCAC 09 .0901(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. King. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or 8//23. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected *How you will maintain compliance in the future All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.