10A NCAC 09.1721 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 3 Completed Date: 4/23/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 08:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Richards, Operator, assisted me with the visit. Your program currently operates with a four-star license, issued 4/8/2023, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted on 5/20/24. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety five percent as of 4/22/25. The NC Secretary of State website was reviewed on 4/22/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were observed to be engaged in free play in activity centers and completed puzzles. The children sat at the table and colored with crayon while the operator discussed the different colors. Before lunch, the children completed personal care routines and washed their hands. The outdoor space was observed and included stationary climbers, swings, riding toys, and balls to engage in gross motor activities. Lunch was observed and consisted of ritz crackers, sausage, cheddar cheese, tomatoes, fresh mixed fruit, and milk. The following violation(s) were documented. Violation Number Comment Rule 904 Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review. The emergency medical care plan was not updated to reflect current staff employed in the home. .1713 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A child enrolled on 5/13/24 did not have an medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 5/13/24 did not have an immunization record on file. GS 110-91(1); .1721(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Emergency Medical Care Plan: Your program’s Emergency Medical Care plan was created to assist you with following a plan in the event of an emergency and who is responsible for each task list. You must update the plan whenever changes occur in your program. Your facilities emergency medical care plan must be reviewed with staff annually or when changes occur. The emergency medical care plan was not updated to reflect current staff employed in the home. During the visit, you removed the additional caregiver that is no longer employed in the home to correct the violation. We discussed that the plan needs to be updated when staffing changes occur. Review the plan annually to ensure that it is accurate. Children's Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. Immunization records are required for all children; however, a medical exam is required for all children from birth to five, that have not started Kindergarten. A medical exam can be accepted if completed within the last 12 months prior to enrollment. A child enrolled on 5/13/24 did not have an immunization or medical report on file. You stated that you could not remember if you had received the documents and called the parent during the visit to request the documents. If you do not receive immunization records or medical reports on the first day of enrollment, set a reminder in your calendar to remind you to receive the documents before 30 days have passed. Additional Comments: You reported that Additional Caregiver R. Giles is no longer employed with the home and has not been available for the last two years due to her schedule. We discussed that if she returns, a new hire file will need to be completed. Natural Learning Initiative: https://naturalearning.org/resources/ Resources are created, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience of all children. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 3 Completed Date: 4/23/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 08:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Richards, Operator, assisted me with the visit. Your program currently operates with a four-star license, issued 4/8/2023, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted on 5/20/24. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety five percent as of 4/22/25. The NC Secretary of State website was reviewed on 4/22/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were observed to be engaged in free play in activity centers and completed puzzles. The children sat at the table and colored with crayon while the operator discussed the different colors. Before lunch, the children completed personal care routines and washed their hands. The outdoor space was observed and included stationary climbers, swings, riding toys, and balls to engage in gross motor activities. Lunch was observed and consisted of ritz crackers, sausage, cheddar cheese, tomatoes, fresh mixed fruit, and milk. The following violation(s) were documented. Violation Number Comment Rule 904 Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review. The emergency medical care plan was not updated to reflect current staff employed in the home. .1713 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A child enrolled on 5/13/24 did not have an medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 5/13/24 did not have an immunization record on file. GS 110-91(1); .1721(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Emergency Medical Care Plan: Your program’s Emergency Medical Care plan was created to assist you with following a plan in the event of an emergency and who is responsible for each task list. You must update the plan whenever changes occur in your program. Your facilities emergency medical care plan must be reviewed with staff annually or when changes occur. The emergency medical care plan was not updated to reflect current staff employed in the home. During the visit, you removed the additional caregiver that is no longer employed in the home to correct the violation. We discussed that the plan needs to be updated when staffing changes occur. Review the plan annually to ensure that it is accurate. Children's Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. Immunization records are required for all children; however, a medical exam is required for all children from birth to five, that have not started Kindergarten. A medical exam can be accepted if completed within the last 12 months prior to enrollment. A child enrolled on 5/13/24 did not have an immunization or medical report on file. You stated that you could not remember if you had received the documents and called the parent during the visit to request the documents. If you do not receive immunization records or medical reports on the first day of enrollment, set a reminder in your calendar to remind you to receive the documents before 30 days have passed. Additional Comments: You reported that Additional Caregiver R. Giles is no longer employed with the home and has not been available for the last two years due to her schedule. We discussed that if she returns, a new hire file will need to be completed. Natural Learning Initiative: https://naturalearning.org/resources/ Resources are created, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience of all children. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 3 Completed Date: 4/23/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 08:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Richards, Operator, assisted me with the visit. Your program currently operates with a four-star license, issued 4/8/2023, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted on 5/20/24. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety five percent as of 4/22/25. The NC Secretary of State website was reviewed on 4/22/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were observed to be engaged in free play in activity centers and completed puzzles. The children sat at the table and colored with crayon while the operator discussed the different colors. Before lunch, the children completed personal care routines and washed their hands. The outdoor space was observed and included stationary climbers, swings, riding toys, and balls to engage in gross motor activities. Lunch was observed and consisted of ritz crackers, sausage, cheddar cheese, tomatoes, fresh mixed fruit, and milk. The following violation(s) were documented. Violation Number Comment Rule 904 Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review. The emergency medical care plan was not updated to reflect current staff employed in the home. .1713 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A child enrolled on 5/13/24 did not have an medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 5/13/24 did not have an immunization record on file. GS 110-91(1); .1721(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Emergency Medical Care Plan: Your program’s Emergency Medical Care plan was created to assist you with following a plan in the event of an emergency and who is responsible for each task list. You must update the plan whenever changes occur in your program. Your facilities emergency medical care plan must be reviewed with staff annually or when changes occur. The emergency medical care plan was not updated to reflect current staff employed in the home. During the visit, you removed the additional caregiver that is no longer employed in the home to correct the violation. We discussed that the plan needs to be updated when staffing changes occur. Review the plan annually to ensure that it is accurate. Children's Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. Immunization records are required for all children; however, a medical exam is required for all children from birth to five, that have not started Kindergarten. A medical exam can be accepted if completed within the last 12 months prior to enrollment. A child enrolled on 5/13/24 did not have an immunization or medical report on file. You stated that you could not remember if you had received the documents and called the parent during the visit to request the documents. If you do not receive immunization records or medical reports on the first day of enrollment, set a reminder in your calendar to remind you to receive the documents before 30 days have passed. Additional Comments: You reported that Additional Caregiver R. Giles is no longer employed with the home and has not been available for the last two years due to her schedule. We discussed that if she returns, a new hire file will need to be completed. Natural Learning Initiative: https://naturalearning.org/resources/ Resources are created, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience of all children. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 11/13/2024 Number Present: 6 Completed Date: 11/13/2024 Age: From 0 To 5 Total Minutes: 175 Time In: 11:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. S. Richards, Operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 8/4/23, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/30/24. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety seven percent as of 11/5/24. The NC Secretary of State website was reviewed on 11/5/24 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were engaged in free play in activity centers before transitioning to the table for lunch. Lunch was observed and included pizza, cucumbers, strawberries, bananas, goldfish crackers, and milk. Personal care routines were completed after lunch before the children laid down on child sized cots covered with sheets. The operator read the children a book about a lama and played shapes bingo with the children that were awake. The outdoor environment was observed to have stationary climbers, swings, riding toys, and balls for the children to engage in gross motor activities. The following violation(s) were documented. Violation Number Comment Rule 1934 Operator was not positioned in a manner that would maximize his/her ability to hear or see the school age children in care, at all times, and be able to render immediate assistance. A school age child was observed in the outdoor space with the parent of another child. .1711(a )(2) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Violations: Supervision: Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. When staff connect deeply with the children in their care, they are more in tune to children’s needs and whereabouts. Ultimately, carefully planned environments; staffing that supports nurturing, individualized, and engaged caregiving; and well-planned, responsive care routines support active supervision in infant and toddler environments. Upon arrival, I saw that children were playing in the outdoor space. It was reported to me that a child was having a difficult time being dropped off so the parent requested for the school age child present to play outside with the child and parent. We discussed that only the caregiver can supervise the enrolled children. You stated that the school age child is not usually present unless school is out. Bring all children outside or remain inside with all children hear and see the children at all times and render immediate assistance. Additional Comments: CBC Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Natural Learning Initiative: https://naturalearning.org/resources/ Resources are created, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience of all children. Please use and share. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 11/13/2024 Number Present: 6 Completed Date: 11/13/2024 Age: From 0 To 5 Total Minutes: 175 Time In: 11:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. S. Richards, Operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 8/4/23, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/30/24. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety seven percent as of 11/5/24. The NC Secretary of State website was reviewed on 11/5/24 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were engaged in free play in activity centers before transitioning to the table for lunch. Lunch was observed and included pizza, cucumbers, strawberries, bananas, goldfish crackers, and milk. Personal care routines were completed after lunch before the children laid down on child sized cots covered with sheets. The operator read the children a book about a lama and played shapes bingo with the children that were awake. The outdoor environment was observed to have stationary climbers, swings, riding toys, and balls for the children to engage in gross motor activities. The following violation(s) were documented. Violation Number Comment Rule 1934 Operator was not positioned in a manner that would maximize his/her ability to hear or see the school age children in care, at all times, and be able to render immediate assistance. A school age child was observed in the outdoor space with the parent of another child. .1711(a )(2) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Violations: Supervision: Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. When staff connect deeply with the children in their care, they are more in tune to children’s needs and whereabouts. Ultimately, carefully planned environments; staffing that supports nurturing, individualized, and engaged caregiving; and well-planned, responsive care routines support active supervision in infant and toddler environments. Upon arrival, I saw that children were playing in the outdoor space. It was reported to me that a child was having a difficult time being dropped off so the parent requested for the school age child present to play outside with the child and parent. We discussed that only the caregiver can supervise the enrolled children. You stated that the school age child is not usually present unless school is out. Bring all children outside or remain inside with all children hear and see the children at all times and render immediate assistance. Additional Comments: CBC Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Natural Learning Initiative: https://naturalearning.org/resources/ Resources are created, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience of all children. Please use and share. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 5/20/2024 Number Present: 5 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 08:50 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Richards, Operator, assisted me with the visit. Your program currently operates with a four-star license, issued 4/8/2023, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted on 6/5/23. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 4/7/24. The NC Secretary of State website was reviewed on 4/7/24 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were observed to be engaged in free play in activity centers. The children sat at the table and drew on dry erase boards and completed puzzles. Before lunch, the children completed personal care routines and washed their hands. The outdoor space was observed and included stationary climbers, swings, riding toys, and balls to engage in gross motor activities. Lunch was observed and consisted of pizza, cucumbers, fresh mixed fruit, and milk. The following violation(s) were documented. Violation Number Comment Rule 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Four (4) out of the ten (10) children’s files reviewed, had written plans on file that were not complete. .1712(e )(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/3/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Written Plan of Care: All family child care home operators are required to develop and adopt a written plan of care for completing routine tasks, such as running errands, meeting family and personal demands, and attending classes. This ensures that routine tasks do not interfere with the care of children during hours of operation. Four (4) out of the ten (10) children’s files reviewed, had written plans on file that were not complete. We discussed that the written plan that you currently use is hard to understand and that the version located on the Division’s website could be an easier option. You stated that you are not providing transportation and will print out written plans for each child enrolled and ensure that they are current and complete before they are signed by the parents. Ensure that if there are any changes to the plan of care, that the written plan of care is updated and given to parents 30 days before the changes goes into effect. Send a copy of the written plan with your compliance letter. Additional Comments: Natural Learning Initiative: Time outdoors is a critical tool for supporting mental and physical health in young children. Adoption of best practices for outdoor play and learning spaces is critical to increase daily time spent outside. The four components of this project include: 1. Relaunch a supportive network for outdoor play and learning environments in North Carolina; 2. Research nature-based programs and spaces and develop a plan to embed these in licensed childcare in North Carolina; 3. Motivate and train early educators and specialists to promote best practices and increase time in outdoor play and learning in NC childcare facilities; 4. Increase time outdoors playing and learning in NC family child care homes through professional development and technical assistance. Today, we discussed ways to create a natural learning environment in the outdoor spaces. Some of the ideas included a music wall made from kitchen accessories, a garden that the children can help plant, a science center, and stepping stone made from logs. I encourage you to check out naturallearning.org to find resources and professional development options for ways to enhance your outdoor learning environments. Rule Changes Effective January 2024 Training Modules Available in DCDEE Moodle The Child Care Commission adopted child care rule changes in January 2024. Changes relate to definitions; lead and asbestos for centers and family child care homes; building requirements for family child care homes; multi-unit child care centers; and criminal background checks. Consultants will assist as you begin to review and implement the changes, but please note, some of the rule changes may or may not impact your facility. An example is the rules in section .2600 for multi-unit child care center. These rules are specific to child care centers with multiple licensed centers within one building. Please ensure you are using the updated January 2024 rule book, and view information in the DCDEE Moodle (enroll if necessary). You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: MS SOPHIA'S HOME CHILD CARE Facility ID: 2505167 Consultant: BRITTANY JONES Operation Type: Family CC Home Case Number: Visit Date: 1/22/2024 Number Present: 5 Completed Date: 1/22/2024 Age: From 2 To 5 Total Minutes: 180 Time In: 11:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. S. Richards, Operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 8/4/23, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 6/5/23. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety percent as of 1/19/24. The NC Secretary of State website was reviewed on 6/1/23 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. All indoor and outdoor areas were monitored. Children were engaged in free play in activity centers before transitioning to the table to color masterpieces with crayons. After coloring, the children washed their hands before sitting at the table for lunch. Lunch was observed and included pizza, mashed potatoes, grapes, bananas, and milk. Personal care routines were completed after lunch before the children laid down on child sized cots covered with sheets. The operator read the children a book about animals and turned-on lullabies. The outdoor environment was observed to have stationary climbers, swings, riding toys, and balls for the children to engage in gross motor activities. The following violation(s) were documented. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Monthly playground inspections had not been documented since June 4, 2023. 10A NCAC .1721(e)(5)(A-F) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. The last documented fire drill was October 3, 2023. .1721 (e )(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. An emergency drill was not documented for the fourth quarter of 2023. .1719(a )(16) & .1721(e )(7) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 3/5/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance with violations: Emergency Drills: Intentional planning of monthly fire drills ensures that emergency preparedness drills are being conducted in case of an emergency. You must conduct either a shelter-in-place or a lockdown drill every three months. An emergency drill was not documented for the fourth quarter of 2023. The last documented fire drill was October 3, 2023. You stated that you complete drills each month but have a hard time remembering to document the drills. You have the fire drill/emergency drill log on a clipboard that is hanging by the back yard. We discussed bringing the clipboard with you during the drill will ensure that you document each drill before hanging it back on the hook. We also discussed what would be helpful for you to make a monthly routine to ensure that monthly tasks are completed. You stated that at the beginning of each month, you will set a day to complete monthly tasks such as fire drills and playground inspections and have one of your additional caregivers check behind you in the middle of the month to ensure that the tasks were completed. Put a reminder in your phone’s calendar that will alert you to complete monthly tasks. Outdoor Inspections: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. Since children are exploring it is very important to provide a safe environment. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. Monthly playground inspections had not been documented since June 4, 2023. You stated that after your home was remodeled and reopened in August you had forgotten to document playground inspections. You have the playground inspection forms on a clipboard hanging by the door that are easily accessible to take with you when you complete the inspection. As notated above, we discussed that putting a system into place with setting a date at the beginning of each month, along with a reminder on your phone, will ensure that monthly tasks are completed. Your second line of defense will be that your additional caregiver will check halfway through the month that documentation of drills and inspections have been completed. Additional Comments: CPR/First Aid: The operator’s and two additional caregivers’ certification of CPR/First Aid expires 3/2024. It would be helpful to enroll in a class as soon as possible so that there is not a lapse in certification. Criminal Background Check: The operator’s qualifying letter expires 2/28/24. Sign in to https://ncabcms.nc.gov/DCDEE/Applicant/ with your NCID. I emailed you instructions on how to use the new online portal during the visit. Chapter 9: Child Care Rules have been updated as of 1/1/2024. These include changes that have been made in December 2023 and January 2024. These rules can be found on the Division’s website at https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information. It would be helpful to download a copy of the rules to your desktop to access quickly and use the find feature to search for the subject. It’s time to enroll your facility in the Clean Classrooms for Carolina KidsTM program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina KidsTM, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816). Clean Classrooms for Carolina KidsTM is designed to ensure facilities meet all requirements, receive direct support throughout the participation process, and have access to communication resources. Please sign up for a pre-enrollment webinar so we can begin your enrollment before the next phase of enrollment begins. Steps to participate are as follows: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. Choose only one webinar and plan to attend from your computer or phone using the Zoom app. The webinar will cover: a) Lead and asbestos background, b) Program overview, C) Participation, D) Preparing for enrollment, E)The PIN to enroll, and F) A live questions or comments session. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa 6. Communicate - Throughout the process, you can use our communication toolkit (bit.ly/3CK-communication) to communicate to your center’s community about the program. Funding Opportunity to Address Asbestos and Lead-Based Paint in Licensed Child Care Facilities The NCDHHS, Health Hazards Control Unit (HHCU) is providing a presentation regarding the American Rescue Plan Act (ARPA) Reimbursement Program for NC Licensed Child Care Centers and Family Child Care Homes. Under the ARPA Reimbursement Program licensed facilities can be reimbursed up to 100% for eligible expenses related to asbestos or lead-based paint abatement or remediation activities. Funding for reimbursement will be available until December 31, 2026, or until it is depleted, whichever comes first. Session for Licensed Family Child Care Home February 5, 2024 7:00-8:00 PM Join the Zoom Meeting Meeting ID: 160 302 5830 Passcode: 895316 For more information, visit the Asbestos and Lead-Based Paint Reimbursement Program. Craven Smart Start is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 636- 3198 or check out their website at www.cravensmartstart.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.