10A NCAC 09 .2200 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 9/16/2024 Number Present: 15 Completed Date: 9/16/2024 Age: From 0 To 4 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit and to complete the rated license process. You, Gerik Todd, Director, assisted me with today’s visit. Currently this program operates with a temporary license issued on April 15, 2024, and expires on October 15, 2024, with the following restrictions: daytime care only. The compliance history prior to today's visit was at 88%. I observed the children during free choice activities indoors and hand-washing routines. I observed children being cared for in a positive and nurturing way. I monitored the menu for the week of September 16, 2024. The menu documented appropriate and nutritious meals and snacks, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. I monitored program records, including fire drills and monthly outdoor inspections. I monitored the last fire drill report, and the last one conducted took place on August 22, 2024. I monitored the playground inspections, and the last inspection was completed on August 8, 2024. A sanitation inspection was conducted on August 21, 2024, with nine (9) demerits and a superior classification. A fire inspection was conducted on December 12, 2023. I observed the following posted: Temporary License, Summary of the NC Child Care Law, safe arrival and departure procedures, current sanitation placard, current menu, tobacco-free signage, First Aid poster, and Emergency Medical Care Plan, daily schedules, and a current activity plans. I observed attendance records to be current as required. There are seven staff members employed at this facility and no new staff hired since my last visit. During today’s visit, we reviewed the ERS summary and focused on those items on the summary that scored a four or below. Ms. Dixon, owner, listened in while on a speaker phone. The facility received a score of 5.04 on the ITERS-R assessment and a score of 6.57 on the ECERS-R assessment. Copies of the reports were given to you along with the procedures for a grievance. You and Ms. Dixon indicated that you do not wish to grieve the assessments. The following technical assistance was given for the ECERS-R: Item 2: Indicator 5.1: At least 75% of the children need to be able rest their elbow comfortably on the table, while their feet are touching the floor and backs resting on the back of the chair. Item 22: Indicator 5.1: In the “Notes for Clarification” for this indicator it is written that 80-unit blocks are needed for one structure or 40 larger than unit blocks. You can have a variety of blocks, but it needs to be enough for three children to be able to build their own structures. Item 23: Indicator 5.1: The sensory table needs materials that can be poured and measured. Kinetic sand does not have these properties. The following technical assistance was given for the ITERS-R: Item 3: Indicator 5.1: There was softness available in the book area but there was not a designated special cozy area with a combination of soft furnishings. Item 4: Indicator 5.2: Credit could not be given because there is only one staff member first thing in the morning and at the end of the day. If that staff member needs to wash his/her hands or the children’s hands their back will be towards the other children, it may lead to a supervision concern. Indicator 5.3: Fine motor and music toys are considered active play and should not be close to the book area which is considered quiet play. Item 6: Indicator 3.3: To receive credit for this indicator parents/guardians are required to enter the classroom. Add this to the facility’s arrival and departure procedures. Post reminders at the doorway of the classroom. Item 7: Indicator 5.3: Even if an infant falls asleep after a bottle feeding, they still need to have their hands washed. Item 9: Indicator 3.2: All children need to have their diapers checked every two hours. Possibly set timers as a reminder to check the children. Post the diaper changing log where it can be a visual reminder. Item 10: Indicator 1.3: The facility is required to have a designated sick area so that the child that is ill can be separated from the other children. Item 11: Indicator 5.1: Lift children by their trunk and not by their arms to prevent injury. The edge of the diapering table is required to be 6 inches in height from the changing tab. Item 18: Indicator 5.4: Background music should only be played during nap time. All other music should be intentional, for example, children request it, or it is a planned activity. Item 20: Indicator 5.1: Pots/pans need to be added to the dramatic play area to receive credit for this indicator. Item 22: Indicator 5.1: Children are required to have at least two outdoor experiences with nature weekly. Staff could point out natural things while outside. Place bird feeders or bird houses outside the fenced area, bring attention to the leaves and trees, plant a garden, have a squirrel feeder outside the fenced area. Item 24: Indicator 5.1: Include play materials that represent diversity: dolls, puppets, play food/utensils, dress up clothes, etc. Item 29: Indicator 5.1: Credit could not be earned because of the diaper that was not checked during a two hour period. Rated License Summary: -I received the signed the Application for a Two Component Star Rated License form and the ERS request form July 30, 2024. Program Standards: The facility meets requirements in Rule .2806 and is meeting enhanced space and ratios. The average ERS score is 5.81 points. This facility is eligible for six (6) points in program standards. Education Standards – -The Administrator is eligible for seven (7) points in education standards. We discussed that he would need to upload his BSAC training certificate into his WORKS account. I also received a copy of the certificate during today’s visit. -The Lead Teachers are eligible for seven (7) points in education standards. -The Teacher is eligible for seven (7) points in education standards. -A Group Leader is not needed at this time due to no school aged children enrolled. This facility is eligible for seven (7) points in education standards. Quality Option- The facility is meeting the following: -Staff benefit package: paid leave for professional development, sick time, vacation, and retirement. -Infrastructure of parent involvement: monthly newsletters and parent/teacher conferences. The facility will be eligible for fourteen (14) points and a five (5) star-rated license at the end of the temporary license which will expire on October 15, 2024. I will submit the Rated License Packet once I receive the compliance letter addressing the violations cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members hired on 5/23/24 and 6/10/24 had expired First Aid certification. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members hired on 5/23/24 and 6/10/24 had expired CPR certification. .1102(d) TECHNICAL ASSISTANCE: -Post when everyone’s CPR/FA validation dates are as a visual reminder to ensure that CPR/FA do not expire. Begin looking for the trainings 60 days prior to the expiration date. CONSULTATION: -We discussed that epi-pens do not need to be in locked storage but do need to be at least five feet from the floor. If taken outside, it can be in the back pack and staff can carry it or place it at least five feet from the ground. -We discussed keeping the changing mats away from the toilets to prevent contamination. -We discussed the importance of keeping the Staff and Training Worksheet current with staffs' information. This document will be monitored during each visit. It can be found under "Provider Documents" on the DCDEE website. You can save it unto your desktop so that you can electronically add the information. If an item on the worksheet doesn’t pertain to a staff member write “NA” in that space. -You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. -All staff must have a WORKS account with their current education verified. A copy of their workforce status letter must be in each staff member’s file. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by the end of the business day September 30, 2024. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. Contact me at 704-594-0149 or by email at carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov if you have questions. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 15 Completed Date: 7/24/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. I was greeted by you, Garik Todd, Assistant Director, and I stated the reason for my visit. You stated that Roselyn Dixon, Director, had a family engagement today. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. The following were posted: temporary license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, NC Summary of Child Care Law poster, emergency medical care plan and evacuation plans. The daily schedules and activity plans were posted in each classroom. The children were observed during free choice activities indoors and outdoors, water play outdoors, lunch, handwashing routines, departure procedure and nap time. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on June 6, 2024, and the last monthly playground inspection was conducted on June 19, 2024. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. I monitored a portion of the children files. You completed the Staff and Training Worksheets during today’s visit. I monitored the staff files that I have not monitored. Rated License Discussion – The Rated License Assessment Review Form was discussed with you on June 6, 2024 and I gave you a copy of the Application for Assessment for a Two component Star rated License during the visit. Please submit the Application and Request form to me no later than July 29, 2024. -Education Standard points: The administrator, lead teachers teachers and group leader (if applicable) must have their current education evaluated by the workforce unit in Raleigh. I monitored WORKS during today's visit. We discussed that one Lead Teacher received a Return Letter from WORKS on March 21, 2023 and you stated that this staff member is in the process of getting everything sent to WORKS. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points will be determined upon completion the Environmental Rating Scale (ERS) assessments. -Quality point: The quality point options were reviewed on June 6, 2024 and a copy of options was given to you. Please let me know what quality point option you would like to be approved for, to earn one extra point towards your star rated license. Star Rated License Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75%. After today's visit the facility's compliance history is 88%. The following violations were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family. 10A NCAC 09 .0514(b) TECHNICAL ASSITANCE: -Develop a plan to ensure that current lessons plans are posted for the week. Have staff turn their activity plans to you or delegated staff person a week in advance for review. Monitor the classrooms first thing at the beginning of the week to ensure that there are current activity plans posted. -Daily outdoor monitoring checks should be done by you and/or staff to monitor for hazards before the children play in the outdoor play areas. If a hazard is observed it should be fixed or removed immediately. -On the “Receipt of Documentation, Release & Consent” form you will need to add the child’s enrollment date and date signed by the parent/legal guardian. Please review prior to placing in child’s file to ensure that family has completed the form. -As you are hiring new staff develop a schedule in which you will complete the new staff orientation with them and include the days and times. This will ensure that it is completed within the required time frame. -Do not hire staff until they have given you their medical statement and remember that it cannot be older than 12 months. CONSULTATION: -Keep Staff and Training Worksheets updated and on file for review. Write "NA" if there is a line item that doesn't pertain to a staff member. -There are staff coming up to their 90 days and will need to have CPR/FA and Recognizing and Responding to Maltreatment trainings completed within the 90 days. In the meantime please make sure that there is at least one person with the current training at the facility at all times. -We discussed “Discovery Day” and what it is. You stated that it is a day for a potential child without the parent/legal guardian to visit (9:30-11:30) prior to the family enrolling to make sure that it is a good fit for the family. The family does complete the application prior to the child participating in the “Discovery Day”. We discussed that you would want to make sure that all required documents are completed as if it is the child’s first day. -Please make sure to complete forms fully. You will need to include the effective date, review date, signature and the date you signed the Infant Toddler Safe Sleep Policy. Make sure to include the enrollment date on the upper right corner of the application. -The facility must earn a 3 star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Staff must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -The administrator is required to be on site for at least 30 hours when the capacity of the facility is between 80-199 children. Child Care Rule .0102(9) addresses who is considered a "Child care provider" as defined by G.S. 110-90.2(a)(2) It includes the following employees who have contact with the children in a child care program: (a) facility directors; (b) child care administrative staff; (c) teachers; (d) teachers' aides; (e) substitute providers; (f) uncompensated providers; (g) cooks; (h) maintenance personnel; and (i) drivers Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 7, 2024, we must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 7 Completed Date: 6/6/2024 Age: From 1 To 2 Total Minutes: 200 Time In: 12:10 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I knocked at the door and window in the foyer area, and no one came to the door. I attempted to call the facility and left a voice mail message. I proceeded to enter the front outdoor play area and knocked on classroom doors and windows. You, Garik Todd, Assistant Director, opened the third door I knocked on and allowed me in. You were located in space four with seven children between the ages of one year and two years of age and the Lead Teacher of the classroom. I stated the reason for my visit, and you stated that once the additional staff member returns, you will be able to assist me. In the meantime, I conducted a walkthrough of the facility. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. You stated that Ms. Dixon normally works 9-6 or 8-5 and that your hours are normally 6:30-4 or 5. You stated that your hours may vary to ensure that the facility is always in compliance. There are two classrooms that are in use at this time. One of the classrooms has two children enrolled between the ages of two years and four years. Neither child was present during the visit. The children present were observed during nap time, afternoon snack and free choice activities indoors. You stated that there are six staff, including you, working at this facility. I monitored three staff files and three children files today. I also monitored WORKS for the three staff monitored and two qualify as Lead Teachers. One staff member needs to go into her WORKS account and request what positions she wants to be evaluated for. She received a letter concerning this in March 2023. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. You stated that you do not provide transportation. The outdoor play areas were monitored. You and I conducted a walkthrough and used the outdoor inspection form. You stated that you are registered to complete the playground safety training on June 14, 2024. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessment completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. The following violations were observed: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The first children were enrolled occurred on May 6. 2024 and a fire drill was not conducted for the month of May. .0604(t); .0302(d)(5) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence outside closest to the dumpster is measuring 3 feet 9 inches. The fence in the corner on the slope closest to the structure in the back is measuring 3 feet 7 inches and has protrusions that is considered a hazard. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her medical report in her file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her TB test/screening in her file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member that was hired on 4/11/22 and was transferred from the Concord location did not have a medical statement or a health questionnaire in her file. .0701(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child's file did not have a signed and dated statement in their file. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two children's files monitored did not have their enrollment date listed on the Discipline Policy. .1804(b) TECHNICAL ASSISTANCE: -It is important to monitor the fence frequently to ensure that it is measuring at least four feet in height and that there are no protrusions on the top that are considered hazardous. This is particularly important after heavy rains which could close in the trenches that were dug to help with the height of the fence. -We discussed reviewing all the paperwork that you receive from the families to ensure that all documents are fully completed and accurate. For example, families may forget to add the date of enrollment or their signature on the Discipline Policy. This is required information that is listed in the rule. Tell families if there is a blank then something needs to be there. Families can write “NA” if it doesn’t pertain to their child. -Use the Staff File Checklist found under “Provider Documents” on the DCDEE website to ensure you have all the required documents needed when staff transfer to this site. -Place reminders on a calendar or use you phone as a reminder to complete fire drills monthly. As soon as it is conducted make sure to document on the Fire Drill Log. CONSULTATION: -We discussed that families need to write in their hospital preference on the application. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -The program must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. DCDEE representatives will determine staffs’ education by monitoring the WORKS accounts. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on October 15, 2024. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 7 Completed Date: 6/6/2024 Age: From 1 To 2 Total Minutes: 200 Time In: 12:10 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I knocked at the door and window in the foyer area, and no one came to the door. I attempted to call the facility and left a voice mail message. I proceeded to enter the front outdoor play area and knocked on classroom doors and windows. You, Garik Todd, Assistant Director, opened the third door I knocked on and allowed me in. You were located in space four with seven children between the ages of one year and two years of age and the Lead Teacher of the classroom. I stated the reason for my visit, and you stated that once the additional staff member returns, you will be able to assist me. In the meantime, I conducted a walkthrough of the facility. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. You stated that Ms. Dixon normally works 9-6 or 8-5 and that your hours are normally 6:30-4 or 5. You stated that your hours may vary to ensure that the facility is always in compliance. There are two classrooms that are in use at this time. One of the classrooms has two children enrolled between the ages of two years and four years. Neither child was present during the visit. The children present were observed during nap time, afternoon snack and free choice activities indoors. You stated that there are six staff, including you, working at this facility. I monitored three staff files and three children files today. I also monitored WORKS for the three staff monitored and two qualify as Lead Teachers. One staff member needs to go into her WORKS account and request what positions she wants to be evaluated for. She received a letter concerning this in March 2023. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. You stated that you do not provide transportation. The outdoor play areas were monitored. You and I conducted a walkthrough and used the outdoor inspection form. You stated that you are registered to complete the playground safety training on June 14, 2024. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessment completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. The following violations were observed: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The first children were enrolled occurred on May 6. 2024 and a fire drill was not conducted for the month of May. .0604(t); .0302(d)(5) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence outside closest to the dumpster is measuring 3 feet 9 inches. The fence in the corner on the slope closest to the structure in the back is measuring 3 feet 7 inches and has protrusions that is considered a hazard. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her medical report in her file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her TB test/screening in her file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member that was hired on 4/11/22 and was transferred from the Concord location did not have a medical statement or a health questionnaire in her file. .0701(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child's file did not have a signed and dated statement in their file. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two children's files monitored did not have their enrollment date listed on the Discipline Policy. .1804(b) TECHNICAL ASSISTANCE: -It is important to monitor the fence frequently to ensure that it is measuring at least four feet in height and that there are no protrusions on the top that are considered hazardous. This is particularly important after heavy rains which could close in the trenches that were dug to help with the height of the fence. -We discussed reviewing all the paperwork that you receive from the families to ensure that all documents are fully completed and accurate. For example, families may forget to add the date of enrollment or their signature on the Discipline Policy. This is required information that is listed in the rule. Tell families if there is a blank then something needs to be there. Families can write “NA” if it doesn’t pertain to their child. -Use the Staff File Checklist found under “Provider Documents” on the DCDEE website to ensure you have all the required documents needed when staff transfer to this site. -Place reminders on a calendar or use you phone as a reminder to complete fire drills monthly. As soon as it is conducted make sure to document on the Fire Drill Log. CONSULTATION: -We discussed that families need to write in their hospital preference on the application. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -The program must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. DCDEE representatives will determine staffs’ education by monitoring the WORKS accounts. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on October 15, 2024. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY #2 Facility ID: 13000617 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 7 Completed Date: 6/6/2024 Age: From 1 To 2 Total Minutes: 200 Time In: 12:10 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I knocked at the door and window in the foyer area, and no one came to the door. I attempted to call the facility and left a voice mail message. I proceeded to enter the front outdoor play area and knocked on classroom doors and windows. You, Garik Todd, Assistant Director, opened the third door I knocked on and allowed me in. You were located in space four with seven children between the ages of one year and two years of age and the Lead Teacher of the classroom. I stated the reason for my visit, and you stated that once the additional staff member returns, you will be able to assist me. In the meantime, I conducted a walkthrough of the facility. This facility was issued a temporary license on April 15, 2024, with a restriction of first shift care. You stated that Ms. Dixon normally works 9-6 or 8-5 and that your hours are normally 6:30-4 or 5. You stated that your hours may vary to ensure that the facility is always in compliance. There are two classrooms that are in use at this time. One of the classrooms has two children enrolled between the ages of two years and four years. Neither child was present during the visit. The children present were observed during nap time, afternoon snack and free choice activities indoors. You stated that there are six staff, including you, working at this facility. I monitored three staff files and three children files today. I also monitored WORKS for the three staff monitored and two qualify as Lead Teachers. One staff member needs to go into her WORKS account and request what positions she wants to be evaluated for. She received a letter concerning this in March 2023. A fire inspection was conducted on December 12, 2023. A sanitation inspection was conducted on February 1, 2024, with five demerits and a superior classification. You stated that you do not provide transportation. The outdoor play areas were monitored. You and I conducted a walkthrough and used the outdoor inspection form. You stated that you are registered to complete the playground safety training on June 14, 2024. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. You stated that you would like to have the Environmental Rating Scale (ERS) assessment completed. I gave you the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. The following violations were observed: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The first children were enrolled occurred on May 6. 2024 and a fire drill was not conducted for the month of May. .0604(t); .0302(d)(5) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence outside closest to the dumpster is measuring 3 feet 9 inches. The fence in the corner on the slope closest to the structure in the back is measuring 3 feet 7 inches and has protrusions that is considered a hazard. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her medical report in her file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her TB test/screening in her file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member that was hired on 4/11/22 and was transferred from the Concord location did not have a medical statement or a health questionnaire in her file. .0701(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child's file did not have a signed and dated statement in their file. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two children's files monitored did not have their enrollment date listed on the Discipline Policy. .1804(b) TECHNICAL ASSISTANCE: -It is important to monitor the fence frequently to ensure that it is measuring at least four feet in height and that there are no protrusions on the top that are considered hazardous. This is particularly important after heavy rains which could close in the trenches that were dug to help with the height of the fence. -We discussed reviewing all the paperwork that you receive from the families to ensure that all documents are fully completed and accurate. For example, families may forget to add the date of enrollment or their signature on the Discipline Policy. This is required information that is listed in the rule. Tell families if there is a blank then something needs to be there. Families can write “NA” if it doesn’t pertain to their child. -Use the Staff File Checklist found under “Provider Documents” on the DCDEE website to ensure you have all the required documents needed when staff transfer to this site. -Place reminders on a calendar or use you phone as a reminder to complete fire drills monthly. As soon as it is conducted make sure to document on the Fire Drill Log. CONSULTATION: -We discussed that families need to write in their hospital preference on the application. -For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -The program must meet minimum child care requirements including but not limited to a qualified administrator and a qualified lead teacher in each classroom in order to earn a star rated license per Child Care Rule .0403(c) and General Statute .2215(a)(8). If a star rated license is unable to be issued, an administrative action will be issued, and subsidy may be affected. -Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. DCDEE representatives will determine staffs’ education by monitoring the WORKS accounts. -Have staff visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on October 15, 2024. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times