10A NCAC 09 .1003 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 12/9/2025 Number Present: 16 Completed Date: 12/9/2025 Age: From 4 To 5 Total Minutes: 170 Time In: 09:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. The facility operates with a 3-star license. The facility had a 96% compliance history prior to this visit. There are 39 children enrolled in the facility and 16 were present today. The children were observed during indoor free play, teacher directed activities, and bathroom/handwashing routines. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit the staff and training worksheets were received via email. There is a total of eight (8) staff employed. I monitored two (2) new staff files and one (1) existing staff file. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. One (1) staff had an expired criminal background qualification letter. I monitored four (4) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have not been completed as required. The last documented fire drill was conducted in November 2025 and the last documented shelter-in-place drill/lockdown drill was conducted in November 2025. Monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 11/7/2025 with 6 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The emergency preparedness and response plan for the facility has been updated. The facility does provide transportation. All transportation requirements were not being met. The following violations of childcare requirements were observed today. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The activity plan observed posted in space #1 did not include daily gross motor activity. .0508(g)(3) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed for October 2025 or November 2025. .0605(q) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency information for children being transported did not include a picture of each child. 10A NCAC 09 .1003(d) 1329 Application for enrollment did not include all required information. One (1) of four (4) children's files monitored did not have all the required information completed on the application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for E. Allen expired on 9/29/25. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted on 4/17/25 and the next drill was conducted on 8/22/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. The van used to transport children did not have no smoking signage posted. .0604(i) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 12/23/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 96% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Several staff have CPR and First Aid certifications that expire on 12/15/25. These staff members must renew these certifications on or before 12/15/25. Vickie King, Owner, stated that staff are registered to complete the certification training course for both CPR and First Aid on 12/10/25. *Staff must renew the criminal background check process every five years. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with you, Vickie King, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 12/9/2025 Number Present: 16 Completed Date: 12/9/2025 Age: From 4 To 5 Total Minutes: 170 Time In: 09:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. The facility operates with a 3-star license. The facility had a 96% compliance history prior to this visit. There are 39 children enrolled in the facility and 16 were present today. The children were observed during indoor free play, teacher directed activities, and bathroom/handwashing routines. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit the staff and training worksheets were received via email. There is a total of eight (8) staff employed. I monitored two (2) new staff files and one (1) existing staff file. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. One (1) staff had an expired criminal background qualification letter. I monitored four (4) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have not been completed as required. The last documented fire drill was conducted in November 2025 and the last documented shelter-in-place drill/lockdown drill was conducted in November 2025. Monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 11/7/2025 with 6 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The emergency preparedness and response plan for the facility has been updated. The facility does provide transportation. All transportation requirements were not being met. The following violations of childcare requirements were observed today. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The activity plan observed posted in space #1 did not include daily gross motor activity. .0508(g)(3) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed for October 2025 or November 2025. .0605(q) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency information for children being transported did not include a picture of each child. 10A NCAC 09 .1003(d) 1329 Application for enrollment did not include all required information. One (1) of four (4) children's files monitored did not have all the required information completed on the application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for E. Allen expired on 9/29/25. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted on 4/17/25 and the next drill was conducted on 8/22/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. The van used to transport children did not have no smoking signage posted. .0604(i) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 12/23/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 96% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Several staff have CPR and First Aid certifications that expire on 12/15/25. These staff members must renew these certifications on or before 12/15/25. Vickie King, Owner, stated that staff are registered to complete the certification training course for both CPR and First Aid on 12/10/25. *Staff must renew the criminal background check process every five years. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with you, Vickie King, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 12/9/2025 Number Present: 16 Completed Date: 12/9/2025 Age: From 4 To 5 Total Minutes: 170 Time In: 09:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. The facility operates with a 3-star license. The facility had a 96% compliance history prior to this visit. There are 39 children enrolled in the facility and 16 were present today. The children were observed during indoor free play, teacher directed activities, and bathroom/handwashing routines. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit the staff and training worksheets were received via email. There is a total of eight (8) staff employed. I monitored two (2) new staff files and one (1) existing staff file. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. One (1) staff had an expired criminal background qualification letter. I monitored four (4) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have not been completed as required. The last documented fire drill was conducted in November 2025 and the last documented shelter-in-place drill/lockdown drill was conducted in November 2025. Monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 11/7/2025 with 6 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The emergency preparedness and response plan for the facility has been updated. The facility does provide transportation. All transportation requirements were not being met. The following violations of childcare requirements were observed today. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The activity plan observed posted in space #1 did not include daily gross motor activity. .0508(g)(3) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed for October 2025 or November 2025. .0605(q) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency information for children being transported did not include a picture of each child. 10A NCAC 09 .1003(d) 1329 Application for enrollment did not include all required information. One (1) of four (4) children's files monitored did not have all the required information completed on the application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for E. Allen expired on 9/29/25. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted on 4/17/25 and the next drill was conducted on 8/22/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. The van used to transport children did not have no smoking signage posted. .0604(i) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 12/23/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 96% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Several staff have CPR and First Aid certifications that expire on 12/15/25. These staff members must renew these certifications on or before 12/15/25. Vickie King, Owner, stated that staff are registered to complete the certification training course for both CPR and First Aid on 12/10/25. *Staff must renew the criminal background check process every five years. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with you, Vickie King, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 33 Completed Date: 5/28/2205 Age: From 4 To 10 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a third temporary time-period. Michell Kocan, Child Care Consultant, accompanied me on today’s visit. Currently this center operates with a Temporary License, issued on December 13, 2024, to June 13, 2025. The restrictions include first shift only with 3- to 12-year-old children and a licensing capacity of 45. We used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. The following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio was observed and in compliance. The school-age children were observed to be engaged in table activities and the preschool was engaged in a large group activity. environment indoors. Due to inclement weather conditions the outdoor learning environment was not monitored. The outdoor inspections and fire drill report forms were reviewed during today’s visit. The forms were current and up to date. The last fire drill was conducted on 5/25/25. The last monthly playground inspection was completed on 4/1/2025. The last emergency drill was conducted on 4/17/25. Records: No new staff hired. I received the staff and training worksheet during today’s visit. No violations were observed during today’s visit. Weapons: Your facility is in compliance with Child Care Requirements regarding firearms. Your temporary license will expire on June 13, 2025. The owner, Ms. King, stated she did not want to get the Environment Rating Scale Assessment completed for her program at this time. She stated she desired you to use education only. We discussed briefly her education points on the second temporary visit. Education Component Points: The administrator qualifies for -6 points Lead Teacher-6 points Group Leader: 7 points The facility has earned 6 points in education. Program Standards were discussed, and it was determined the program will participate in minimum license requirements. The operational policies and personnel policies were approved. The facility has earned 1 point in Program Standards. Quality Point Option The Owner has completed Business Side of Child Care, a 30-hour course on April 6, 2024. Points were determined during today's visit was a total of eight (8) for a three (3) Star Rating. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired on 8/1/2024 did not have a medical report on file during the visit. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member hired on 8/1/2024 did not complete and submit a renewal fingerprint to obtain a current CRC to be placed on file. G.S. 110-90.2(b) & .2703(n)&(o) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1328 Children's records were not made available for review. One child present during today's visit did not have a file for review. G.S. 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. .0608(d)(1-4) Six (6) violations were cited during today’s visit. Compliance History: Prior to today's visit, your program maintained 97% compliance. Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Technical Assistance: General Reminders (in compliance today): You are currently meeting voluntary enhanced requirements although minimum are required at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20group 4 to 5 Years ~ 1 staff /15 children ~ 25 group 5 to 6 Years ~ 1 staff / 15 children ~ 25 group 6 Years and Older ~ 1 staff / 20 children ~ 25 group Stay up to date with the Division of Child Development and Early Education by visiting www.https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 06/04/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 The Consultant assigned to this program after June 13, 2025, will be Michell Kocan. Her information is listed below. Michell Kocan Michell.Kocan@dhhs.nc.gov PO Box 2694 Rockingham, NC 28379 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 33 Completed Date: 5/28/2205 Age: From 4 To 10 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a third temporary time-period. Michell Kocan, Child Care Consultant, accompanied me on today’s visit. Currently this center operates with a Temporary License, issued on December 13, 2024, to June 13, 2025. The restrictions include first shift only with 3- to 12-year-old children and a licensing capacity of 45. We used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. The following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio was observed and in compliance. The school-age children were observed to be engaged in table activities and the preschool was engaged in a large group activity. environment indoors. Due to inclement weather conditions the outdoor learning environment was not monitored. The outdoor inspections and fire drill report forms were reviewed during today’s visit. The forms were current and up to date. The last fire drill was conducted on 5/25/25. The last monthly playground inspection was completed on 4/1/2025. The last emergency drill was conducted on 4/17/25. Records: No new staff hired. I received the staff and training worksheet during today’s visit. No violations were observed during today’s visit. Weapons: Your facility is in compliance with Child Care Requirements regarding firearms. Your temporary license will expire on June 13, 2025. The owner, Ms. King, stated she did not want to get the Environment Rating Scale Assessment completed for her program at this time. She stated she desired you to use education only. We discussed briefly her education points on the second temporary visit. Education Component Points: The administrator qualifies for -6 points Lead Teacher-6 points Group Leader: 7 points The facility has earned 6 points in education. Program Standards were discussed, and it was determined the program will participate in minimum license requirements. The operational policies and personnel policies were approved. The facility has earned 1 point in Program Standards. Quality Point Option The Owner has completed Business Side of Child Care, a 30-hour course on April 6, 2024. Points were determined during today's visit was a total of eight (8) for a three (3) Star Rating. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired on 8/1/2024 did not have a medical report on file during the visit. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member hired on 8/1/2024 did not complete and submit a renewal fingerprint to obtain a current CRC to be placed on file. G.S. 110-90.2(b) & .2703(n)&(o) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1328 Children's records were not made available for review. One child present during today's visit did not have a file for review. G.S. 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. .0608(d)(1-4) Six (6) violations were cited during today’s visit. Compliance History: Prior to today's visit, your program maintained 97% compliance. Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Technical Assistance: General Reminders (in compliance today): You are currently meeting voluntary enhanced requirements although minimum are required at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20group 4 to 5 Years ~ 1 staff /15 children ~ 25 group 5 to 6 Years ~ 1 staff / 15 children ~ 25 group 6 Years and Older ~ 1 staff / 20 children ~ 25 group Stay up to date with the Division of Child Development and Early Education by visiting www.https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 06/04/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 The Consultant assigned to this program after June 13, 2025, will be Michell Kocan. Her information is listed below. Michell Kocan Michell.Kocan@dhhs.nc.gov PO Box 2694 Rockingham, NC 28379 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 33 Completed Date: 5/28/2205 Age: From 4 To 10 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a third temporary time-period. Michell Kocan, Child Care Consultant, accompanied me on today’s visit. Currently this center operates with a Temporary License, issued on December 13, 2024, to June 13, 2025. The restrictions include first shift only with 3- to 12-year-old children and a licensing capacity of 45. We used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. The following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio was observed and in compliance. The school-age children were observed to be engaged in table activities and the preschool was engaged in a large group activity. environment indoors. Due to inclement weather conditions the outdoor learning environment was not monitored. The outdoor inspections and fire drill report forms were reviewed during today’s visit. The forms were current and up to date. The last fire drill was conducted on 5/25/25. The last monthly playground inspection was completed on 4/1/2025. The last emergency drill was conducted on 4/17/25. Records: No new staff hired. I received the staff and training worksheet during today’s visit. No violations were observed during today’s visit. Weapons: Your facility is in compliance with Child Care Requirements regarding firearms. Your temporary license will expire on June 13, 2025. The owner, Ms. King, stated she did not want to get the Environment Rating Scale Assessment completed for her program at this time. She stated she desired you to use education only. We discussed briefly her education points on the second temporary visit. Education Component Points: The administrator qualifies for -6 points Lead Teacher-6 points Group Leader: 7 points The facility has earned 6 points in education. Program Standards were discussed, and it was determined the program will participate in minimum license requirements. The operational policies and personnel policies were approved. The facility has earned 1 point in Program Standards. Quality Point Option The Owner has completed Business Side of Child Care, a 30-hour course on April 6, 2024. Points were determined during today's visit was a total of eight (8) for a three (3) Star Rating. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired on 8/1/2024 did not have a medical report on file during the visit. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member hired on 8/1/2024 did not complete and submit a renewal fingerprint to obtain a current CRC to be placed on file. G.S. 110-90.2(b) & .2703(n)&(o) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1328 Children's records were not made available for review. One child present during today's visit did not have a file for review. G.S. 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. .0608(d)(1-4) Six (6) violations were cited during today’s visit. Compliance History: Prior to today's visit, your program maintained 97% compliance. Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Technical Assistance: General Reminders (in compliance today): You are currently meeting voluntary enhanced requirements although minimum are required at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20group 4 to 5 Years ~ 1 staff /15 children ~ 25 group 5 to 6 Years ~ 1 staff / 15 children ~ 25 group 6 Years and Older ~ 1 staff / 20 children ~ 25 group Stay up to date with the Division of Child Development and Early Education by visiting www.https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 06/04/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 The Consultant assigned to this program after June 13, 2025, will be Michell Kocan. Her information is listed below. Michell Kocan Michell.Kocan@dhhs.nc.gov PO Box 2694 Rockingham, NC 28379 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Gigi's Preschool and Academy Facility ID: 77000202 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 33 Completed Date: 5/28/2205 Age: From 4 To 10 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a third temporary time-period. Michell Kocan, Child Care Consultant, accompanied me on today’s visit. Currently this center operates with a Temporary License, issued on December 13, 2024, to June 13, 2025. The restrictions include first shift only with 3- to 12-year-old children and a licensing capacity of 45. We used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. The following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio was observed and in compliance. The school-age children were observed to be engaged in table activities and the preschool was engaged in a large group activity. environment indoors. Due to inclement weather conditions the outdoor learning environment was not monitored. The outdoor inspections and fire drill report forms were reviewed during today’s visit. The forms were current and up to date. The last fire drill was conducted on 5/25/25. The last monthly playground inspection was completed on 4/1/2025. The last emergency drill was conducted on 4/17/25. Records: No new staff hired. I received the staff and training worksheet during today’s visit. No violations were observed during today’s visit. Weapons: Your facility is in compliance with Child Care Requirements regarding firearms. Your temporary license will expire on June 13, 2025. The owner, Ms. King, stated she did not want to get the Environment Rating Scale Assessment completed for her program at this time. She stated she desired you to use education only. We discussed briefly her education points on the second temporary visit. Education Component Points: The administrator qualifies for -6 points Lead Teacher-6 points Group Leader: 7 points The facility has earned 6 points in education. Program Standards were discussed, and it was determined the program will participate in minimum license requirements. The operational policies and personnel policies were approved. The facility has earned 1 point in Program Standards. Quality Point Option The Owner has completed Business Side of Child Care, a 30-hour course on April 6, 2024. Points were determined during today's visit was a total of eight (8) for a three (3) Star Rating. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired on 8/1/2024 did not have a medical report on file during the visit. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member hired on 8/1/2024 did not complete and submit a renewal fingerprint to obtain a current CRC to be placed on file. G.S. 110-90.2(b) & .2703(n)&(o) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1328 Children's records were not made available for review. One child present during today's visit did not have a file for review. G.S. 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. .0608(d)(1-4) Six (6) violations were cited during today’s visit. Compliance History: Prior to today's visit, your program maintained 97% compliance. Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Technical Assistance: General Reminders (in compliance today): You are currently meeting voluntary enhanced requirements although minimum are required at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20group 4 to 5 Years ~ 1 staff /15 children ~ 25 group 5 to 6 Years ~ 1 staff / 15 children ~ 25 group 6 Years and Older ~ 1 staff / 20 children ~ 25 group Stay up to date with the Division of Child Development and Early Education by visiting www.https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 06/04/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 The Consultant assigned to this program after June 13, 2025, will be Michell Kocan. Her information is listed below. Michell Kocan Michell.Kocan@dhhs.nc.gov PO Box 2694 Rockingham, NC 28379 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times