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Home › NC › Hamlet › Gigi'S Playhouse & Preschool
900 Mcdonald AVE, Hamlet NC 28345 · License #77000189 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0514 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 47 Completed Date: 8/19/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 94% compliance history prior to this visit. There are 69 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored one (1) new staff file and two (2) existing staff files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. I monitored eight (8) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/25 and the last documented shelter-in-place drill was conducted on 5/28/25. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 3/25/25 with 12 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The record of a child enrolled on 1/13/25, had signed statement regarding receipt of a copy of the summary of the NC Child Care Law dated 1/15/25. GS 110-102 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of the operational policies dated 1/15/25. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The record of a child enrolled on 1/13/25, had signed statement regarding the parent participation plan dated 1/15/25. 10A NCAC 09 .0515(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .1804(c) 1329 Application for enrollment did not include all required information. One (1) of eight (8) children's records monitored did not contain information on the application regarding particular fears the child has, any allergies and symptoms, unique behavior characteristics and health care concerns. .0801(a)(1-7) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .0608(b)(1-6) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. QRIS: During this visit information was shared regarding QRIS modernization. You, Katie Bowman and I, navigated the DCDEE website together and reviewed the different pathways listed under the QRIS Modernization tab. I encouraged you to check your email periodically for emails from DCDEE and myself regarding QRIS. I informed you, Katie Bowman, about a webinar that will be held August 20, 2025, that will provide information on the different pathways and requirements under the QRIS. The link to access these webinars was sent out last week via email. I shared that an in-person meeting will be held in September 2025 and that the invitation to this meeting is forthcoming. I reviewed this documentation with you, Katie Bowman, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0515 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 47 Completed Date: 8/19/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 94% compliance history prior to this visit. There are 69 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored one (1) new staff file and two (2) existing staff files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. I monitored eight (8) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/25 and the last documented shelter-in-place drill was conducted on 5/28/25. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 3/25/25 with 12 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The record of a child enrolled on 1/13/25, had signed statement regarding receipt of a copy of the summary of the NC Child Care Law dated 1/15/25. GS 110-102 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of the operational policies dated 1/15/25. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The record of a child enrolled on 1/13/25, had signed statement regarding the parent participation plan dated 1/15/25. 10A NCAC 09 .0515(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .1804(c) 1329 Application for enrollment did not include all required information. One (1) of eight (8) children's records monitored did not contain information on the application regarding particular fears the child has, any allergies and symptoms, unique behavior characteristics and health care concerns. .0801(a)(1-7) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .0608(b)(1-6) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. QRIS: During this visit information was shared regarding QRIS modernization. You, Katie Bowman and I, navigated the DCDEE website together and reviewed the different pathways listed under the QRIS Modernization tab. I encouraged you to check your email periodically for emails from DCDEE and myself regarding QRIS. I informed you, Katie Bowman, about a webinar that will be held August 20, 2025, that will provide information on the different pathways and requirements under the QRIS. The link to access these webinars was sent out last week via email. I shared that an in-person meeting will be held in September 2025 and that the invitation to this meeting is forthcoming. I reviewed this documentation with you, Katie Bowman, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
GS 110-102 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 47 Completed Date: 8/19/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 94% compliance history prior to this visit. There are 69 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored one (1) new staff file and two (2) existing staff files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. I monitored eight (8) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/25 and the last documented shelter-in-place drill was conducted on 5/28/25. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 3/25/25 with 12 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The record of a child enrolled on 1/13/25, had signed statement regarding receipt of a copy of the summary of the NC Child Care Law dated 1/15/25. GS 110-102 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of the operational policies dated 1/15/25. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The record of a child enrolled on 1/13/25, had signed statement regarding the parent participation plan dated 1/15/25. 10A NCAC 09 .0515(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .1804(c) 1329 Application for enrollment did not include all required information. One (1) of eight (8) children's records monitored did not contain information on the application regarding particular fears the child has, any allergies and symptoms, unique behavior characteristics and health care concerns. .0801(a)(1-7) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .0608(b)(1-6) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. QRIS: During this visit information was shared regarding QRIS modernization. You, Katie Bowman and I, navigated the DCDEE website together and reviewed the different pathways listed under the QRIS Modernization tab. I encouraged you to check your email periodically for emails from DCDEE and myself regarding QRIS. I informed you, Katie Bowman, about a webinar that will be held August 20, 2025, that will provide information on the different pathways and requirements under the QRIS. The link to access these webinars was sent out last week via email. I shared that an in-person meeting will be held in September 2025 and that the invitation to this meeting is forthcoming. I reviewed this documentation with you, Katie Bowman, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 47 Completed Date: 8/19/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 94% compliance history prior to this visit. There are 69 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored one (1) new staff file and two (2) existing staff files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety training courses and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. I monitored eight (8) children's records for more than 10% of children's files. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/25 and the last documented shelter-in-place drill was conducted on 5/28/25. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 3/25/25 with 12 demerits. The last fire inspection was completed 1/28/25, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The record of a child enrolled on 1/13/25, had signed statement regarding receipt of a copy of the summary of the NC Child Care Law dated 1/15/25. GS 110-102 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of the operational policies dated 1/15/25. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The record of a child enrolled on 1/13/25, had signed statement regarding the parent participation plan dated 1/15/25. 10A NCAC 09 .0515(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .1804(c) 1329 Application for enrollment did not include all required information. One (1) of eight (8) children's records monitored did not contain information on the application regarding particular fears the child has, any allergies and symptoms, unique behavior characteristics and health care concerns. .0801(a)(1-7) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25. .0608(b)(1-6) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. QRIS: During this visit information was shared regarding QRIS modernization. You, Katie Bowman and I, navigated the DCDEE website together and reviewed the different pathways listed under the QRIS Modernization tab. I encouraged you to check your email periodically for emails from DCDEE and myself regarding QRIS. I informed you, Katie Bowman, about a webinar that will be held August 20, 2025, that will provide information on the different pathways and requirements under the QRIS. The link to access these webinars was sent out last week via email. I shared that an in-person meeting will be held in September 2025 and that the invitation to this meeting is forthcoming. I reviewed this documentation with you, Katie Bowman, and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 46 Completed Date: 5/15/2025 Age: From 0 To 4 Total Minutes: 95 Time In: 09:05 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor compliance with applicable childcare rules and laws. The last annual compliance visit was conducted on 8/20/24. The 18-month compliance history prior to this visit was 91%. I completed a walkthrough of the indoor space used by children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space, and program records. The staff and training worksheet from the last annual compliance visit was used to monitor for the current required information for the existing staff. One (1) new staff has been hired since the last annual compliance visit was conducted. The file of the new staff was monitored today. There were 46 children present during this visit. The last fire drill was conducted on 4/8/25. The fire drill was not documented on the emergency drill log, this was corrected during the visit. A last documented lockdown drill was conducted on 2/17/25. The facility was reminded that a shelter-in-place or lockdown drill must be conducted during the month of May 2025. All drills are being conducted as required. An approved sanitation inspection was completed on 3/25/25 with 12 demerits. The playground inspections have been completed as required. The last fire inspection was completed on 1/28/25. The facility was found to be Satisfactory and approved for day time care only. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, menu, staff/child ratio chart, emergency telephone numbers, emergency procedures form, tobacco free signage and emergency medical care plan. During the visit, I observed each classroom space. The children in space #2 were observed participating in free play. One (1) teacher was sitting with a group of children reading them a book and engaging in table toy play. The other teacher was sitting on the floor engaged in play with the children. The teachers were interacting with the children using positive language. In space #3 the children were observed participating in a teacher-directed large group activity. The teacher interacted with the children using positive language. In space #1 a teacher was sitting on the floor interacting with the children as they participated in free play with developmentally appropriate materials. The other teacher was observed feeding a baby. The teachers in space #1 were reminded that when children are happy and awake, they should be provided with opportunities for tummy time. In space #4 the children were participating in free play in activity areas. The teacher was engaged with the children and provided guidance when needed. All interactions observed during today's visit were positive. The following violations of childcare requirements were observed during the visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1 a child's cup was observed without a date. 15A NCAC 18A .2804(d) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was completed on 4/8/25 but was not documented on the drill record. .0604(t); .0302(d)(5) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 5/29/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Rated License: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Technical Assistance: The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 2/28/25 from DCDEE. As of today, the website indicates that your facility has completed the section for testing for lead in water, and enrollment has started for testing of lead-based paint and asbestos. Please ensure to complete to complete any next steps required. The deadline has been extended to 5/31/25. Resources and Reminders: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. *Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Annual Medical Forms (Health Questionnaire/Emergency Information) - Polices (Emergency Medical Care Plan, Emergency Preparedness and Response Plan, and any other policies that are amended) *All completed and signed incident reports need to filed in each child's individual file. *The facility’s Emergency Preparedness and Response Plan (EPR) must reflect all current information regarding enrollment, contact numbers and any updates to your emergency plans. This plan requires at a minimum to be updated annually or when any changes occur. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you, Katie Bowman. We jointly reviewed the visit summary and documentation of my findings and violations. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0713 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/20/2024 Number Present: 50 Completed Date: 8/20/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 85% compliance history prior to this visit. There are 54 children enrolled in the facility and 50 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored two (2) new staff files and two (2) existing staff files. I monitored six (6) children's records for 10% of children's files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/14/24 and the last documented shelter-in-place drill was conducted on 6/20/24. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 5/3/24 with 4 demerits. The last fire inspection was completed 1/18/24, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. During today's visit three (3) three-year-old children were grouped with children less than 24 months of age in space #2. 10A NCAC 09 .0713(a)(6) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. R. Carter hired 1/3/23, completed this requirement on 7/11/23. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. R. Carter hired 1/3/23 did not complete all health and safety training topics within one year of employment. .1102(a) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 85% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/20/2024 Number Present: 50 Completed Date: 8/20/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 85% compliance history prior to this visit. There are 54 children enrolled in the facility and 50 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, and bathroom/handwashing routines. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email requesting the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of twelve (12) staff employed. I monitored two (2) new staff files and two (2) existing staff files. I monitored six (6) children's records for 10% of children's files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/14/24 and the last documented shelter-in-place drill was conducted on 6/20/24. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 5/3/24 with 4 demerits. The last fire inspection was completed 1/18/24, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. During today's visit three (3) three-year-old children were grouped with children less than 24 months of age in space #2. 10A NCAC 09 .0713(a)(6) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. R. Carter hired 1/3/23, completed this requirement on 7/11/23. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. R. Carter hired 1/3/23 did not complete all health and safety training topics within one year of employment. .1102(a) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/3/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 85% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 46 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 164 Time In: 10:56 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for applicable childcare rules and laws. The last annual compliance visit was conducted on 8/23/23. The 18-month compliance history prior to this visit was 85%. I completed a walkthrough of the indoor space used by children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space and program records. The staff and training worksheet from the last annual compliance visit was used to monitor for current required information for the existing staff. There have been no new staff hired since the last annual compliance visit was conducted. There were 46 children present during this visit. The last fire drill was conducted on 1/22/24. A lockdown drill was conducted on 12/11/23. All drills are being conducted as required. An approved sanitation inspection was completed on 11/20/23 with 11 demerits. The playground inspections have been completed as required. The last fire inspection was completed on 1/18/24. The previous fire inspection was conducted in October 2022. The facility was not in compliance with having a fire inspection conducted annually. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, menu, staff/child ratio chart, emergency telephone numbers, emergency procedures form, tobacco free signage and emergency medical care plan. During the visit, I observed in each classroom space. The children in space #2 were observed eating lunch and transitioning to rest time. The teacher was interacting with the children using positive language. In space #3 the children were observed reading books, and completing bathroom/handwashing routines in preparation for lunch. The teacher was interacting with the children using positive language and providing assistance as needed. All interactions observed during today's visit were positive. The following violations of childcare requirements were observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/8/24 and the fire inspection prior to this was conducted in October 2022. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. During today's visit two (2) two-year old children were present in space #1 where four (4) children ages 0-12 months were being cared for. 10A NCAC 09 .0713(a)(5) 1756 Enhanced staff/child ratios and group sizes were not met. In space #1 where children ages 0-12 months are enrolled there were eleven (11) children present. 10A NCAC 09 .2818 The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/21/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *During today's visit you, Vickie King, expressed an interest in possibly making space #1 into two (2) licensed spaces. The space measurements were calculated during this visit, so that you would know the space capacity if you were to request moving forward with this change. We discussed staff/child ratios for each classroom and grouping children by age. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0713 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 46 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 164 Time In: 10:56 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for applicable childcare rules and laws. The last annual compliance visit was conducted on 8/23/23. The 18-month compliance history prior to this visit was 85%. I completed a walkthrough of the indoor space used by children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space and program records. The staff and training worksheet from the last annual compliance visit was used to monitor for current required information for the existing staff. There have been no new staff hired since the last annual compliance visit was conducted. There were 46 children present during this visit. The last fire drill was conducted on 1/22/24. A lockdown drill was conducted on 12/11/23. All drills are being conducted as required. An approved sanitation inspection was completed on 11/20/23 with 11 demerits. The playground inspections have been completed as required. The last fire inspection was completed on 1/18/24. The previous fire inspection was conducted in October 2022. The facility was not in compliance with having a fire inspection conducted annually. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, menu, staff/child ratio chart, emergency telephone numbers, emergency procedures form, tobacco free signage and emergency medical care plan. During the visit, I observed in each classroom space. The children in space #2 were observed eating lunch and transitioning to rest time. The teacher was interacting with the children using positive language. In space #3 the children were observed reading books, and completing bathroom/handwashing routines in preparation for lunch. The teacher was interacting with the children using positive language and providing assistance as needed. All interactions observed during today's visit were positive. The following violations of childcare requirements were observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/8/24 and the fire inspection prior to this was conducted in October 2022. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. During today's visit two (2) two-year old children were present in space #1 where four (4) children ages 0-12 months were being cared for. 10A NCAC 09 .0713(a)(5) 1756 Enhanced staff/child ratios and group sizes were not met. In space #1 where children ages 0-12 months are enrolled there were eleven (11) children present. 10A NCAC 09 .2818 The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/21/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *During today's visit you, Vickie King, expressed an interest in possibly making space #1 into two (2) licensed spaces. The space measurements were calculated during this visit, so that you would know the space capacity if you were to request moving forward with this change. We discussed staff/child ratios for each classroom and grouping children by age. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 46 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 164 Time In: 10:56 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for applicable childcare rules and laws. The last annual compliance visit was conducted on 8/23/23. The 18-month compliance history prior to this visit was 85%. I completed a walkthrough of the indoor space used by children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space and program records. The staff and training worksheet from the last annual compliance visit was used to monitor for current required information for the existing staff. There have been no new staff hired since the last annual compliance visit was conducted. There were 46 children present during this visit. The last fire drill was conducted on 1/22/24. A lockdown drill was conducted on 12/11/23. All drills are being conducted as required. An approved sanitation inspection was completed on 11/20/23 with 11 demerits. The playground inspections have been completed as required. The last fire inspection was completed on 1/18/24. The previous fire inspection was conducted in October 2022. The facility was not in compliance with having a fire inspection conducted annually. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, menu, staff/child ratio chart, emergency telephone numbers, emergency procedures form, tobacco free signage and emergency medical care plan. During the visit, I observed in each classroom space. The children in space #2 were observed eating lunch and transitioning to rest time. The teacher was interacting with the children using positive language. In space #3 the children were observed reading books, and completing bathroom/handwashing routines in preparation for lunch. The teacher was interacting with the children using positive language and providing assistance as needed. All interactions observed during today's visit were positive. The following violations of childcare requirements were observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/8/24 and the fire inspection prior to this was conducted in October 2022. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. During today's visit two (2) two-year old children were present in space #1 where four (4) children ages 0-12 months were being cared for. 10A NCAC 09 .0713(a)(5) 1756 Enhanced staff/child ratios and group sizes were not met. In space #1 where children ages 0-12 months are enrolled there were eleven (11) children present. 10A NCAC 09 .2818 The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/21/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *During today's visit you, Vickie King, expressed an interest in possibly making space #1 into two (2) licensed spaces. The space measurements were calculated during this visit, so that you would know the space capacity if you were to request moving forward with this change. We discussed staff/child ratios for each classroom and grouping children by age. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 46 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 164 Time In: 10:56 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for applicable childcare rules and laws. The last annual compliance visit was conducted on 8/23/23. The 18-month compliance history prior to this visit was 85%. I completed a walkthrough of the indoor space used by children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space and program records. The staff and training worksheet from the last annual compliance visit was used to monitor for current required information for the existing staff. There have been no new staff hired since the last annual compliance visit was conducted. There were 46 children present during this visit. The last fire drill was conducted on 1/22/24. A lockdown drill was conducted on 12/11/23. All drills are being conducted as required. An approved sanitation inspection was completed on 11/20/23 with 11 demerits. The playground inspections have been completed as required. The last fire inspection was completed on 1/18/24. The previous fire inspection was conducted in October 2022. The facility was not in compliance with having a fire inspection conducted annually. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, menu, staff/child ratio chart, emergency telephone numbers, emergency procedures form, tobacco free signage and emergency medical care plan. During the visit, I observed in each classroom space. The children in space #2 were observed eating lunch and transitioning to rest time. The teacher was interacting with the children using positive language. In space #3 the children were observed reading books, and completing bathroom/handwashing routines in preparation for lunch. The teacher was interacting with the children using positive language and providing assistance as needed. All interactions observed during today's visit were positive. The following violations of childcare requirements were observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/8/24 and the fire inspection prior to this was conducted in October 2022. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. During today's visit two (2) two-year old children were present in space #1 where four (4) children ages 0-12 months were being cared for. 10A NCAC 09 .0713(a)(5) 1756 Enhanced staff/child ratios and group sizes were not met. In space #1 where children ages 0-12 months are enrolled there were eleven (11) children present. 10A NCAC 09 .2818 The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/21/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 94prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *During today's visit you, Vickie King, expressed an interest in possibly making space #1 into two (2) licensed spaces. The space measurements were calculated during this visit, so that you would know the space capacity if you were to request moving forward with this change. We discussed staff/child ratios for each classroom and grouping children by age. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 47 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 320 Time In: 08:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 88% compliance history prior to this visit. There are 62 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email containing the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of thirteen (13) staff employed. I monitored three (3) new staff files and two (2) existing staff files. I monitored eight (8) children's records for more than 10% of files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/23 and the last documented shelter-in-place drill was conducted on 6/28/23. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 2/15/23 with 4 demerits. The last fire inspection was completed 10/20/22, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During this visit outlets not covered were observed in space #1 where children are cared for. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan has not been reviewed with existing staff since 8/19/22. 10A NCAC 09 .0802(a) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. An infant child's file did not contain documentation that the safe sleep policy was given to or explained to the parent. 10A NCAC 09 .0606(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. K. Bass last updated EI on 8/13/22. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. V. King has First Aid certification that expired on 8/10/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. V. King has CPR certification that expired on 8/10/23. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit the employee files for the following did not contain an annual staff evaluation: K. Bowman, K. King, J. Bowman, M. Davis, C. Smith, K. Bass and L. White. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan has not been reviewed with existing staff since 8/18/22. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. K. Bass hired 8/15/22 has not completed the health and safety training topics. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. K. Bowman has not completed all of the health and safety training topics within five years of previously completing them. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/6/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: During today's visit we discussed Child Care Rule .2809 – Enhanced Space Requirements regarding the space requirement for the outdoor learning environment being 100 square feet outside space for each child using the outdoor learning environment at any one time. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Today we discussed that you are in Cohort #3. I recommended that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0514 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 47 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 320 Time In: 08:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 88% compliance history prior to this visit. There are 62 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email containing the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of thirteen (13) staff employed. I monitored three (3) new staff files and two (2) existing staff files. I monitored eight (8) children's records for more than 10% of files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/23 and the last documented shelter-in-place drill was conducted on 6/28/23. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 2/15/23 with 4 demerits. The last fire inspection was completed 10/20/22, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During this visit outlets not covered were observed in space #1 where children are cared for. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan has not been reviewed with existing staff since 8/19/22. 10A NCAC 09 .0802(a) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. An infant child's file did not contain documentation that the safe sleep policy was given to or explained to the parent. 10A NCAC 09 .0606(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. K. Bass last updated EI on 8/13/22. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. V. King has First Aid certification that expired on 8/10/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. V. King has CPR certification that expired on 8/10/23. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit the employee files for the following did not contain an annual staff evaluation: K. Bowman, K. King, J. Bowman, M. Davis, C. Smith, K. Bass and L. White. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan has not been reviewed with existing staff since 8/18/22. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. K. Bass hired 8/15/22 has not completed the health and safety training topics. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. K. Bowman has not completed all of the health and safety training topics within five years of previously completing them. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/6/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: During today's visit we discussed Child Care Rule .2809 – Enhanced Space Requirements regarding the space requirement for the outdoor learning environment being 100 square feet outside space for each child using the outdoor learning environment at any one time. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Today we discussed that you are in Cohort #3. I recommended that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0606 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 47 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 320 Time In: 08:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 88% compliance history prior to this visit. There are 62 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email containing the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of thirteen (13) staff employed. I monitored three (3) new staff files and two (2) existing staff files. I monitored eight (8) children's records for more than 10% of files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/23 and the last documented shelter-in-place drill was conducted on 6/28/23. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 2/15/23 with 4 demerits. The last fire inspection was completed 10/20/22, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During this visit outlets not covered were observed in space #1 where children are cared for. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan has not been reviewed with existing staff since 8/19/22. 10A NCAC 09 .0802(a) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. An infant child's file did not contain documentation that the safe sleep policy was given to or explained to the parent. 10A NCAC 09 .0606(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. K. Bass last updated EI on 8/13/22. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. V. King has First Aid certification that expired on 8/10/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. V. King has CPR certification that expired on 8/10/23. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit the employee files for the following did not contain an annual staff evaluation: K. Bowman, K. King, J. Bowman, M. Davis, C. Smith, K. Bass and L. White. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan has not been reviewed with existing staff since 8/18/22. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. K. Bass hired 8/15/22 has not completed the health and safety training topics. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. K. Bowman has not completed all of the health and safety training topics within five years of previously completing them. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/6/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: During today's visit we discussed Child Care Rule .2809 – Enhanced Space Requirements regarding the space requirement for the outdoor learning environment being 100 square feet outside space for each child using the outdoor learning environment at any one time. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Today we discussed that you are in Cohort #3. I recommended that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 47 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 320 Time In: 08:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 88% compliance history prior to this visit. There are 62 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email containing the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of thirteen (13) staff employed. I monitored three (3) new staff files and two (2) existing staff files. I monitored eight (8) children's records for more than 10% of files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/23 and the last documented shelter-in-place drill was conducted on 6/28/23. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 2/15/23 with 4 demerits. The last fire inspection was completed 10/20/22, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During this visit outlets not covered were observed in space #1 where children are cared for. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan has not been reviewed with existing staff since 8/19/22. 10A NCAC 09 .0802(a) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. An infant child's file did not contain documentation that the safe sleep policy was given to or explained to the parent. 10A NCAC 09 .0606(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. K. Bass last updated EI on 8/13/22. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. V. King has First Aid certification that expired on 8/10/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. V. King has CPR certification that expired on 8/10/23. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit the employee files for the following did not contain an annual staff evaluation: K. Bowman, K. King, J. Bowman, M. Davis, C. Smith, K. Bass and L. White. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan has not been reviewed with existing staff since 8/18/22. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. K. Bass hired 8/15/22 has not completed the health and safety training topics. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. K. Bowman has not completed all of the health and safety training topics within five years of previously completing them. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/6/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: During today's visit we discussed Child Care Rule .2809 – Enhanced Space Requirements regarding the space requirement for the outdoor learning environment being 100 square feet outside space for each child using the outdoor learning environment at any one time. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Today we discussed that you are in Cohort #3. I recommended that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GIGI'S PLAYHOUSE & PRESCHOOL Facility ID: 77000189 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 47 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 320 Time In: 08:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 3-star license that was issued on March 2, 2022. The facility earned five (5) points in education, two (2) points in program standards and one (1) quality point. The facility had a 88% compliance history prior to this visit. There are 62 children enrolled in the facility and 47 were present today. The children were observed during indoor free play, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The “Annual Compliance Monitoring Checklist for Child Care Centers” was used as a monitoring tool during today’s visit. Prior to the visit I sent an email containing the staff and training worksheets to Vickie King, Owner. The worksheets were received prior to the visit. There is a total of thirteen (13) staff employed. I monitored three (3) new staff files and two (2) existing staff files. I monitored eight (8) children's records for more than 10% of files. I monitored the staff files for the completion of the annual in-service hours and the required health and safety trainings and CPR/FA certification. I monitored the regulatory system to verify current criminal record qualification letters for all staff. Fire drills and shelter-in-place or lockdown drills have been completed as required. The last documented fire drill was conducted on 8/18/23 and the last documented shelter-in-place drill was conducted on 6/28/23. Monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 2/15/23 with 4 demerits. The last fire inspection was completed 10/20/22, the facility was found to be Satisfactory and approved for day-time care only. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily classroom schedules, activity plans, Safe Sleep policy, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot lists, and tobacco free signage. The facility does not provide transportation. The following violations of childcare requirements were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During this visit outlets not covered were observed in space #1 where children are cared for. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan has not been reviewed with existing staff since 8/19/22. 10A NCAC 09 .0802(a) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. An infant child's file did not contain documentation that the safe sleep policy was given to or explained to the parent. 10A NCAC 09 .0606(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. K. Bass last updated EI on 8/13/22. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. V. King has First Aid certification that expired on 8/10/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. V. King has CPR certification that expired on 8/10/23. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit the employee files for the following did not contain an annual staff evaluation: K. Bowman, K. King, J. Bowman, M. Davis, C. Smith, K. Bass and L. White. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan has not been reviewed with existing staff since 8/18/22. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. K. Bass hired 8/15/22 has not completed the health and safety training topics. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. K. Bowman has not completed all of the health and safety training topics within five years of previously completing them. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/6/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: During today's visit we discussed Child Care Rule .2809 – Enhanced Space Requirements regarding the space requirement for the outdoor learning environment being 100 square feet outside space for each child using the outdoor learning environment at any one time. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Today we discussed that you are in Cohort #3. I recommended that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.