NC GS 110-90 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/20/2025 Number Present: 65 Completed Date: 10/20/2025 Age: From 0 To 8 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. I met with Carla Callahan, Owner, and stated the purpose of my visit. Prior to this visit the facility’s compliance history was 91%. I observed the children present engaged in the following activities: indoor free-play in activity areas, teacher-directed activities, lunch, and bathroom/handwashing routines. The program has a 3-star license issued August 1, 2023. The program earned four (4) points in education, two (2) points in program standards, and one (1) quality point. License restrictions: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were received prior the visit. Since the last monitoring visit three (3) new staff have been hired. The files of the new staff members and two (2) existing staff were monitored today. Additional information was completed on the staff and training worksheet during the visit by the child care consultant these changes were initialed. Seven (7) children's records were monitored. The last fire inspection was conducted September 18, 2025, and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 3/24/25. The facility received a Superior rating with 6 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills have been documented as required. The last fire drill was conducted on 10/16/25 and the last shelter-in-place drill was conducted on 10/16/25. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. The new QRIS system and pathways to the stars were discussed during this visit with administrator, C, Callahan. We discussed pathways 1 and 2 in detail. We reviewed the documents listed under the QRIS modernization tab located on the DCDEE website and the application for a rated license. We discussed CEU course availability. A timeframe for completion was discussed and documented on the Pathway discussion form and a signed copy of the form was provided during the visit. Information on the new section .3200 of the child care rules was shared during this visit. Four (4) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 1329 Application for enrollment did not include all required information. Two (2) of seven (7) children's files monitored during the visit did not have the section of the application completed that includes particular fears the child may have, any allergies and symptoms the child may have, unique behavior characteristics, etc. .0801(a)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff member in space #6 had two (2) cups from Starbucks with beverage that was being consumed by the staff member. .0901(i) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan for the facility was last updated on 10/3/24. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing under the stationary equipment on the outdoor learning environment was not the correct depth. .0605(k)(1-4) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/03/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 91% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *First Aid and CPR training do not count for required on-going training hours. *An updated Summary of NC Child Care Law and Rule is available via the DCDEE website. *Staff must promote healthy eating habits in the presence of the children in care at all times. Resources: *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov I reviewed this information with Carla Callahan, Owner, at the conclusion of the visit and you were given a chance to ask questions. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 68 Completed Date: 5/28/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 12:30 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for compliance with childcare requirements. The facility operates with a 3-star license earning 2 points in program standards, 4 points in staff education and 1 quality point. The facility has a current compliance history of 93%. There were 68 children present today. The children were observed during rest time. The last annual compliance visit was conducted on 10/22/24. A superior sanitation inspection was completed on 3/24/25. A fire drill was last conducted on 5/25/25. A shelter in place drill was last conducted on 4/15/25. Playground Inspections have been conducted as required. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, daily schedules, first aid poster, applicable ratio charts, emergency medical care plan, emergency telephone numbers, ITS-SIDS safe sleep policy, evacuation routes, no smoking signage, cot lists, and menus. The following items were monitored today: supervision, staff/child ratios, storage of hazardous products and medications, adequate/approved space, staff files, program files, posted license and license restrictions. Two (2) new staff have been hired since the annual compliance visit was conducted. The files of the two (2) new staff were monitored today. I monitored the current criminal record qualifications and specialized trainings for all other staff using the staff and training worksheets that were completed for the last annual compliance visit. The staff scheduled to work in the infant classroom have current ITS-SIDS certification. All staff have completed the required health and safety training except for the new staff. I observed children in space #5 resting on their cots. The teachers were supervising the children. All interactions and language observed were positive. I observed children in space #4 sleeping. The staff were supervising the children. I observed children in space #3 sleeping. The teacher was observed holding and talking to one (1) child that was awake. The teacher was nurturing to the child and used a pleasant tone when speaking to the child. There were four (4) violations of child care requirements observed during today’s visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Stogner hired 5/5/25 had a medical statement on file dated 4/19/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test results on file for J. Stogner who was hired 5/5/25 was dated 1/3/23. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. C. Powell hired 10/15/24 took First Aid training on 4/29/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. C. Powell hired 10/15/24 did not complete CPR training until 4/29/25. .1102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 6/11/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Rated License: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Technical Assistance: The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 2/28/25 from DCDEE. As of today, the website indicates that your facility has completed all sections for testing for lead in water, testing of lead-based paint and asbestos. Resources and Reminders: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. *Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Annual Medical Forms (Health Questionnaire/Emergency Information) - Polices (Emergency Medical Care Plan, Emergency Preparedness and Response Plan, and any other policies that are amended) *All completed and signed incident reports need to be filed in each child's individual file. *The facility’s Emergency Preparedness and Response Plan (EPR) must reflect all current information regarding enrollment, contact numbers and any updates to your emergency plans. This plan requires at a minimum to be updated annually or when any changes occur. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you, Carla Callahan. We jointly reviewed the visit summary and documentation of my findings and violations. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 68 Completed Date: 5/28/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 12:30 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor for compliance with childcare requirements. The facility operates with a 3-star license earning 2 points in program standards, 4 points in staff education and 1 quality point. The facility has a current compliance history of 93%. There were 68 children present today. The children were observed during rest time. The last annual compliance visit was conducted on 10/22/24. A superior sanitation inspection was completed on 3/24/25. A fire drill was last conducted on 5/25/25. A shelter in place drill was last conducted on 4/15/25. Playground Inspections have been conducted as required. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, daily schedules, first aid poster, applicable ratio charts, emergency medical care plan, emergency telephone numbers, ITS-SIDS safe sleep policy, evacuation routes, no smoking signage, cot lists, and menus. The following items were monitored today: supervision, staff/child ratios, storage of hazardous products and medications, adequate/approved space, staff files, program files, posted license and license restrictions. Two (2) new staff have been hired since the annual compliance visit was conducted. The files of the two (2) new staff were monitored today. I monitored the current criminal record qualifications and specialized trainings for all other staff using the staff and training worksheets that were completed for the last annual compliance visit. The staff scheduled to work in the infant classroom have current ITS-SIDS certification. All staff have completed the required health and safety training except for the new staff. I observed children in space #5 resting on their cots. The teachers were supervising the children. All interactions and language observed were positive. I observed children in space #4 sleeping. The staff were supervising the children. I observed children in space #3 sleeping. The teacher was observed holding and talking to one (1) child that was awake. The teacher was nurturing to the child and used a pleasant tone when speaking to the child. There were four (4) violations of child care requirements observed during today’s visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Stogner hired 5/5/25 had a medical statement on file dated 4/19/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test results on file for J. Stogner who was hired 5/5/25 was dated 1/3/23. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. C. Powell hired 10/15/24 took First Aid training on 4/29/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. C. Powell hired 10/15/24 did not complete CPR training until 4/29/25. .1102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 6/11/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Rated License: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Technical Assistance: The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 2/28/25 from DCDEE. As of today, the website indicates that your facility has completed all sections for testing for lead in water, testing of lead-based paint and asbestos. Resources and Reminders: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. *Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Annual Medical Forms (Health Questionnaire/Emergency Information) - Polices (Emergency Medical Care Plan, Emergency Preparedness and Response Plan, and any other policies that are amended) *All completed and signed incident reports need to be filed in each child's individual file. *The facility’s Emergency Preparedness and Response Plan (EPR) must reflect all current information regarding enrollment, contact numbers and any updates to your emergency plans. This plan requires at a minimum to be updated annually or when any changes occur. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you, Carla Callahan. We jointly reviewed the visit summary and documentation of my findings and violations. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 63 Completed Date: 10/22/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 08:50 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. I met with Carla Callahan, Owner, and stated the purpose of my visit. Prior to this visit the facility’s compliance history was 95%. I observed the children present engaged in the following activities: indoor free-play, outdoor play, teacher-directed activities, lunch and bathroom/handwashing routines. The program has a 3-star license issued August 1, 2023. The program earned four (4) points in education, two (2) points in program standards, and one (1) quality point. License restrictions: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were submitted prior the visit. Since the last monitoring visit three (3) new staff have been hired. The files of the new staff members and two (2) existing staff were monitored today. Additional information was completed on the staff and training worksheet during the visit by the child care consultant. I selected nine (9) children's records for review. The last fire inspection was conducted September 18, 2024, and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 5/22/24. The facility received a Superior rating with 10 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills were completed as required. The last fire drill was conducted on 9/16/24 and the last shelter-in-place drill was conducted on 8/7/24. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. Seven (7) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two cups sent from home were observed in space #5 without a name and/or date. 15A NCAC 18A .2804(d) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. An area of flooring in space #1 was observed cracked with one piece loose that was removed and thrown in the trash during the visit. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Several walls in space #1 were observed with peeling/chipping paint. 15A NCAC 18A .2825(a) 843 A drug or medicine was administered after its expiration date. Aquaphor cream with an expiration date of 10/2023 was observed in space #2. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. McDonald hired 8/15/24 had a medical report on file dated 4/20/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. McDonald hired 8/15/24 had a TB test on file dated 6/19/23. .0701(a) 1329 Application for enrollment did not include all required information. One (1) of nine (9) children's files monitored did not contain all the required information on the application. The section pertaining to particular fears, unique behavior characteristics, health care concerns, etc. was not completed in its entirety. .0801(a)(1-7) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/05/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 95% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *First Aid and CPR training do not count for required on-going training hours. Rated License: *Hold harmless has been extended until the new QRIS is implemented (SB 425). I reviewed this information with Carla Callahan, Director, at the conclusion of the visit and you were given a chance to ask questions. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 63 Completed Date: 10/22/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 08:50 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. I met with Carla Callahan, Owner, and stated the purpose of my visit. Prior to this visit the facility’s compliance history was 95%. I observed the children present engaged in the following activities: indoor free-play, outdoor play, teacher-directed activities, lunch and bathroom/handwashing routines. The program has a 3-star license issued August 1, 2023. The program earned four (4) points in education, two (2) points in program standards, and one (1) quality point. License restrictions: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were submitted prior the visit. Since the last monitoring visit three (3) new staff have been hired. The files of the new staff members and two (2) existing staff were monitored today. Additional information was completed on the staff and training worksheet during the visit by the child care consultant. I selected nine (9) children's records for review. The last fire inspection was conducted September 18, 2024, and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 5/22/24. The facility received a Superior rating with 10 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills were completed as required. The last fire drill was conducted on 9/16/24 and the last shelter-in-place drill was conducted on 8/7/24. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. Seven (7) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two cups sent from home were observed in space #5 without a name and/or date. 15A NCAC 18A .2804(d) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. An area of flooring in space #1 was observed cracked with one piece loose that was removed and thrown in the trash during the visit. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Several walls in space #1 were observed with peeling/chipping paint. 15A NCAC 18A .2825(a) 843 A drug or medicine was administered after its expiration date. Aquaphor cream with an expiration date of 10/2023 was observed in space #2. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. McDonald hired 8/15/24 had a medical report on file dated 4/20/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. McDonald hired 8/15/24 had a TB test on file dated 6/19/23. .0701(a) 1329 Application for enrollment did not include all required information. One (1) of nine (9) children's files monitored did not contain all the required information on the application. The section pertaining to particular fears, unique behavior characteristics, health care concerns, etc. was not completed in its entirety. .0801(a)(1-7) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/05/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 95% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *First Aid and CPR training do not count for required on-going training hours. Rated License: *Hold harmless has been extended until the new QRIS is implemented (SB 425). I reviewed this information with Carla Callahan, Director, at the conclusion of the visit and you were given a chance to ask questions. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 63 Completed Date: 10/22/2024 Age: From 0 To 4 Total Minutes: 220 Time In: 08:50 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. I met with Carla Callahan, Owner, and stated the purpose of my visit. Prior to this visit the facility’s compliance history was 95%. I observed the children present engaged in the following activities: indoor free-play, outdoor play, teacher-directed activities, lunch and bathroom/handwashing routines. The program has a 3-star license issued August 1, 2023. The program earned four (4) points in education, two (2) points in program standards, and one (1) quality point. License restrictions: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were submitted prior the visit. Since the last monitoring visit three (3) new staff have been hired. The files of the new staff members and two (2) existing staff were monitored today. Additional information was completed on the staff and training worksheet during the visit by the child care consultant. I selected nine (9) children's records for review. The last fire inspection was conducted September 18, 2024, and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 5/22/24. The facility received a Superior rating with 10 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills were completed as required. The last fire drill was conducted on 9/16/24 and the last shelter-in-place drill was conducted on 8/7/24. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. Seven (7) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two cups sent from home were observed in space #5 without a name and/or date. 15A NCAC 18A .2804(d) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. An area of flooring in space #1 was observed cracked with one piece loose that was removed and thrown in the trash during the visit. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Several walls in space #1 were observed with peeling/chipping paint. 15A NCAC 18A .2825(a) 843 A drug or medicine was administered after its expiration date. Aquaphor cream with an expiration date of 10/2023 was observed in space #2. 10A NCAC 09 .0803(1)(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. McDonald hired 8/15/24 had a medical report on file dated 4/20/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. McDonald hired 8/15/24 had a TB test on file dated 6/19/23. .0701(a) 1329 Application for enrollment did not include all required information. One (1) of nine (9) children's files monitored did not contain all the required information on the application. The section pertaining to particular fears, unique behavior characteristics, health care concerns, etc. was not completed in its entirety. .0801(a)(1-7) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/05/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 95% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *First Aid and CPR training do not count for required on-going training hours. Rated License: *Hold harmless has been extended until the new QRIS is implemented (SB 425). I reviewed this information with Carla Callahan, Director, at the conclusion of the visit and you were given a chance to ask questions. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/24/2023 Number Present: 67 Completed Date: 10/24/2023 Age: From 0 To 4 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. Upon arrival I spoke with Carla Callahan, Owner, about the purpose of my visit. The facility has a compliance history of 84%. 4 I observed the children present engaged in the following activities: indoor free-play, outdoor play, teacher-directed activities, lunch and bathroom/handwashing routines. The program operated with a 3-star license issued January 24, 2020. The program earned four (4) points in education two (2) points in program standards and one (1)quality point. License restriction: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were submitted prior the visit. Four (4) new staff were hired since the last monitoring visit. During today's visit I monitored the four (4) files of the new staff members and one (1) existing staff file. I selected ten (10) children's records for review. The last fire inspection was conducted October 18, 2023 and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 7/17/23. The facility received a Superior rating with 5 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills were completed as required. The last fire drill was conducted on 10/20/23 and the last lockdown drill was conducted on 9/28/23. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. Twelve (12) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles with the incorrect date and bottles with no date were observed in space #2. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. W. Diggs hired 5/1/23 had a medical statement on file dated 8/31/2020; B. Callahan hired 6/26/23 had a medical statement on file dated 6/28/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. W. Diggs hired 5/1/23 had a TB test result on file dated 8/17/2020; B. Callahan hired 6/26/23 had a TB test result on file dated 6/28/2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. W. Diggs hired 5/1/23 complete this form on 5/26/23; A. Miller hired 9/18/23 has not completed an emergency information form. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A. Miller hired 9/18/23 has not completed this requirement. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Miller hired 9/18/23 has not completed this requirement. .1101(a)(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) of ten (10) children's files monitored during the visit did not contain a signed and dated discipline policy statement. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One (1) of ten (10) children's files monitored during the visit did not contain documentation that a parent was notified of the smoking and no tobacco policy for the facility. .0604(j) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A. Miller hired 9/18/23 did not review this policy until 9/21/23. .0608(d)(1-4) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/7/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 84% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *There is an updated Summary of the NC Child Care Law and Rules on the DCDEE website. Under the Provider tab choose Documents/Forms. Print and replace the current posted version with the updated version dated January 2021. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: CARLA'S COUNTRY DAY CARE Facility ID: 77000160 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 10/24/2023 Number Present: 67 Completed Date: 10/24/2023 Age: From 0 To 4 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. Upon arrival I spoke with Carla Callahan, Owner, about the purpose of my visit. The facility has a compliance history of 84%. 4 I observed the children present engaged in the following activities: indoor free-play, outdoor play, teacher-directed activities, lunch and bathroom/handwashing routines. The program operated with a 3-star license issued January 24, 2020. The program earned four (4) points in education two (2) points in program standards and one (1)quality point. License restriction: Daytime care only; Meets enhanced ratios. The Annual Compliance Monitoring Checklist for Child Care Centers was used to note the requirements monitored today. The staff and training worksheets were submitted prior the visit. Four (4) new staff were hired since the last monitoring visit. During today's visit I monitored the four (4) files of the new staff members and one (1) existing staff file. I selected ten (10) children's records for review. The last fire inspection was conducted October 18, 2023 and the facility was found to be Satisfactory and approved for daytime care only. The last sanitation inspection was conducted on 7/17/23. The facility received a Superior rating with 5 demerits. The centers emergency drill log report form was reviewed during the visit. Emergency drills were completed as required. The last fire drill was conducted on 10/20/23 and the last lockdown drill was conducted on 9/28/23. Playground safety inspections were reviewed during the visit, monthly inspections were documented as required. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, medication administration, program records, and management. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, activity plans, menu, infant feeding schedules, applicable staff/child ratio charts, tobacco free signage, First Aid poster and evacuation routes. Twelve (12) violations of child care requirements were observed during the visit and documented below. Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles with the incorrect date and bottles with no date were observed in space #2. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. W. Diggs hired 5/1/23 had a medical statement on file dated 8/31/2020; B. Callahan hired 6/26/23 had a medical statement on file dated 6/28/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. W. Diggs hired 5/1/23 had a TB test result on file dated 8/17/2020; B. Callahan hired 6/26/23 had a TB test result on file dated 6/28/2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. W. Diggs hired 5/1/23 complete this form on 5/26/23; A. Miller hired 9/18/23 has not completed an emergency information form. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A. Miller hired 9/18/23 has not completed this requirement. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Miller hired 9/18/23 has not completed this requirement. .1101(a)(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) of ten (10) children's files monitored during the visit did not contain a signed and dated discipline policy statement. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One (1) of ten (10) children's files monitored during the visit did not contain documentation that a parent was notified of the smoking and no tobacco policy for the facility. .0604(j) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A. Miller hired 9/18/23 did not review this policy until 9/21/23. .0608(d)(1-4) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above, and how you will prevent these violations in the future. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 11/7/23. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 84% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *There is an updated Summary of the NC Child Care Law and Rules on the DCDEE website. Under the Provider tab choose Documents/Forms. Print and replace the current posted version with the updated version dated January 2021. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Please check regularly for important recalls from the Consumer Product Safety Commission. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times