Sycamore Chapel'S Tender Touch Child Care

10A NCAC 09 .0604 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 72 Completed Date: 6/2/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 01:00 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. D. Walston, administrator and K. Foskey, assistant, assisted me with today’s visit. Your program currently operates with a notice of compliance issued on 12/30/2019. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-nine percent as of 5/27/26. The NC Secretary of State website was reviewed on 5/27/26 and Sycamore Chapel Missionary Baptist Church's Tender Touch Childcare was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. Throughout the facility children rested on linen covered cots. The lights were dimmed, and teachers positioned themselves to hear and see children as they rested. Following naptime the children engaged in free play, and conducted care routines. Violation Number Comment Rule 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There was a broken bucket and a torn foam football on the preschool playground. 10A NCAC 09 .0604(p) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 6/2/26 was caring for children in classroom space #4. .0608(d)(1-4) The violations were corrected during the visit, therefore no further action is required at this time. Technical Assistance with violations documented: Staff Records: The health and safety of children requires that information regarding each staff working with the children be kept and available when needed. Staff records consist of various documentation to include emergency contact information. During the visit today one staff hired on 6/11/26, working in classroom space #4 did not have a signed acknowledgment of review of the facilities Prevention of Shaken Baby policy. You had staff review the policy during the visit. We discussed including this in the facilities staff handbook to ensure staff review it during orientation prior to caring for children. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. There were a broken bucket and a torn foam football. You immediately removed and discarded the items. Additional Comments: Today I assisted you with printing your Emergency Preparedness and Response plan. Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources. Remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 12/20/2024 Number Present: 39 Completed Date: 12/20/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:05 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. D. Walston, administrator assisted me with the visit. Your program currently operates with a notice of compliance, issued 12/30/2019. The last annual compliance visit was conducted 1/11/2024. The sanitation inspection was completed 11/20/24 with a “Superior” classification. The last fire inspection was conducted 9/17/24 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of 12/20/24. The NC Secretary of State website was reviewed on 1/8/2024 and Sycamore Chapel Missionary Baptist Church’s Tender Touch Child Care was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited indoor and outdoor spaces with me. Throughout the classroom spaces children were sitting at child sized tables eating breakfast. Breakfast included cheerios, bananas, and milk. Children under age one received care based on their individual needs, including resting in approved cribs. The following violations were documented. Violation Number Comment Rule 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground, there was a stationary seesaw with two broken seats. 10A NCAC 09 .0604(p) 1329 Application for enrollment did not include all required information. A child enrolled on 9/3/24 application did not include the child's health care needs. .0801(a)(1-7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. There were broken seats on the stationary seesaw. You replaced one of the seats during the visit and begin the process to order another seat. Reminders: ABCMS: ABCMS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. You have completed the training and begin adding staff to your facility roster. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 12/20/2024 Number Present: 39 Completed Date: 12/20/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:05 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. D. Walston, administrator assisted me with the visit. Your program currently operates with a notice of compliance, issued 12/30/2019. The last annual compliance visit was conducted 1/11/2024. The sanitation inspection was completed 11/20/24 with a “Superior” classification. The last fire inspection was conducted 9/17/24 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of 12/20/24. The NC Secretary of State website was reviewed on 1/8/2024 and Sycamore Chapel Missionary Baptist Church’s Tender Touch Child Care was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited indoor and outdoor spaces with me. Throughout the classroom spaces children were sitting at child sized tables eating breakfast. Breakfast included cheerios, bananas, and milk. Children under age one received care based on their individual needs, including resting in approved cribs. The following violations were documented. Violation Number Comment Rule 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground, there was a stationary seesaw with two broken seats. 10A NCAC 09 .0604(p) 1329 Application for enrollment did not include all required information. A child enrolled on 9/3/24 application did not include the child's health care needs. .0801(a)(1-7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. There were broken seats on the stationary seesaw. You replaced one of the seats during the visit and begin the process to order another seat. Reminders: ABCMS: ABCMS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. You have completed the training and begin adding staff to your facility roster. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 12/20/2024 Number Present: 39 Completed Date: 12/20/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:05 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. D. Walston, administrator assisted me with the visit. Your program currently operates with a notice of compliance, issued 12/30/2019. The last annual compliance visit was conducted 1/11/2024. The sanitation inspection was completed 11/20/24 with a “Superior” classification. The last fire inspection was conducted 9/17/24 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of 12/20/24. The NC Secretary of State website was reviewed on 1/8/2024 and Sycamore Chapel Missionary Baptist Church’s Tender Touch Child Care was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited indoor and outdoor spaces with me. Throughout the classroom spaces children were sitting at child sized tables eating breakfast. Breakfast included cheerios, bananas, and milk. Children under age one received care based on their individual needs, including resting in approved cribs. The following violations were documented. Violation Number Comment Rule 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground, there was a stationary seesaw with two broken seats. 10A NCAC 09 .0604(p) 1329 Application for enrollment did not include all required information. A child enrolled on 9/3/24 application did not include the child's health care needs. .0801(a)(1-7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. There were broken seats on the stationary seesaw. You replaced one of the seats during the visit and begin the process to order another seat. Reminders: ABCMS: ABCMS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. You have completed the training and begin adding staff to your facility roster. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/30/2024 Number Present: 41 Completed Date: 5/30/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:15 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. D. Walston, administrator assisted me with today’s visit. Your program currently operates with a notice of compliance issued on 12/30/2019. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 5/28/24. The NC Secretary of State website was reviewed on 5/28/2024 and Sycamore Chapel Missionary Baptist Church's Tender Touch Childcare was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, breakfast and personal care routines. Breakfast included cheese toast, honey dew melon, and milk. The following violation was observed. Violation Number Comment Rule 1123 All vehicles used to transport children were not free of hazards. The front and rear passenger tires on van #13. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 13, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Tire treads on the front van #13 were less than 2/32 of an inch. You stated that you would have the van serviced tomorrow. This is a repeat violation from the annual compliance visit on 1/11/24. Develop a plan/schedule to check vehicles regularly. Additional Comments: Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teaches the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Staff can encourage and build children’s communication skills during times of transition, free play, and personal care routines. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/30/2024 Number Present: 41 Completed Date: 5/30/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:15 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. D. Walston, administrator assisted me with today’s visit. Your program currently operates with a notice of compliance issued on 12/30/2019. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 5/28/24. The NC Secretary of State website was reviewed on 5/28/2024 and Sycamore Chapel Missionary Baptist Church's Tender Touch Childcare was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, breakfast and personal care routines. Breakfast included cheese toast, honey dew melon, and milk. The following violation was observed. Violation Number Comment Rule 1123 All vehicles used to transport children were not free of hazards. The front and rear passenger tires on van #13. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 13, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Tire treads on the front van #13 were less than 2/32 of an inch. You stated that you would have the van serviced tomorrow. This is a repeat violation from the annual compliance visit on 1/11/24. Develop a plan/schedule to check vehicles regularly. Additional Comments: Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teaches the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Staff can encourage and build children’s communication skills during times of transition, free play, and personal care routines. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 1/11/2024 Number Present: 47 Completed Date: 1/11/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. D. Walston, administrator assisted me with the visit. Your program currently operates with a notice of compliance, issued 12/30/2019. The last annual compliance visit was conducted 1/31/2023. The sanitation inspection was completed 12/29/23 with a “Superior” classification. The last fire inspection was conducted 10/9/2023 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent as of 11/2/23. The NC Secretary of State website was reviewed on 1/8/2024 and Sycamore Chapel Missionary Baptist Church’s Tender Touch Child Care was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited indoor and outdoor spaces with me. Throughout the classroom spaces children were engaged in free play with age-appropriate materials. Teachers were positioned in learning areas with the children. In classroom space #4 children under age one received care to meet their individual needs including feeding, resting in approved cribs, and handwashing. Lunch was observed and consisted of baked chicken, greenbeans, bread, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Twelve staff did not have an annual health questionnaire form on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twelve staff did not have and annual Emergency Information form on file. .0701(a) 1123 All vehicles used to transport children were not free of hazards. Tire threads on van#13 measured less than 2/32 of an inch. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Records: The health and safety of children requires that information regarding each staff working with the children be kept and available when needed. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health Questionnaire, emergency contact information, CRC qualification letter, and documentation of orientation, in-service hours, CPR and First Aid, playground safety, and BSAC. Twelve staff did not have updated health questionnaire and emergency information forms on file. You had staff complete the forms during today’s visit. Administrative staff scheduled a reminder during today's visit for the upcoming year in effort to maintain future compliance. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Tire treads on the front van #13 were less than 2/32 of an inch. Conduct safety checks regularly to ensure vehicle safety requirements are met. Reminders: NCDHHS Children’s Environmental Health adopted new Child Care Sanitation Rules, effective July 1, 2023. The rules have been approved but have not yet been updated in the Administrative Code. Once updated, notification will be sent out via listserv. See the training presentation, new rules and other resources at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SYCAMORE CHAPEL'S TENDER TOUCH CHILD CARE Facility ID: 74000642 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 1/11/2024 Number Present: 47 Completed Date: 1/11/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. D. Walston, administrator assisted me with the visit. Your program currently operates with a notice of compliance, issued 12/30/2019. The last annual compliance visit was conducted 1/31/2023. The sanitation inspection was completed 12/29/23 with a “Superior” classification. The last fire inspection was conducted 10/9/2023 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent as of 11/2/23. The NC Secretary of State website was reviewed on 1/8/2024 and Sycamore Chapel Missionary Baptist Church’s Tender Touch Child Care was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited indoor and outdoor spaces with me. Throughout the classroom spaces children were engaged in free play with age-appropriate materials. Teachers were positioned in learning areas with the children. In classroom space #4 children under age one received care to meet their individual needs including feeding, resting in approved cribs, and handwashing. Lunch was observed and consisted of baked chicken, greenbeans, bread, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Twelve staff did not have an annual health questionnaire form on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twelve staff did not have and annual Emergency Information form on file. .0701(a) 1123 All vehicles used to transport children were not free of hazards. Tire threads on van#13 measured less than 2/32 of an inch. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Records: The health and safety of children requires that information regarding each staff working with the children be kept and available when needed. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health Questionnaire, emergency contact information, CRC qualification letter, and documentation of orientation, in-service hours, CPR and First Aid, playground safety, and BSAC. Twelve staff did not have updated health questionnaire and emergency information forms on file. You had staff complete the forms during today’s visit. Administrative staff scheduled a reminder during today's visit for the upcoming year in effort to maintain future compliance. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Tire treads on the front van #13 were less than 2/32 of an inch. Conduct safety checks regularly to ensure vehicle safety requirements are met. Reminders: NCDHHS Children’s Environmental Health adopted new Child Care Sanitation Rules, effective July 1, 2023. The rules have been approved but have not yet been updated in the Administrative Code. Once updated, notification will be sent out via listserv. See the training presentation, new rules and other resources at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times