Creative Learning Childcare Center,Llc

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 18 Completed Date: 10/29/2025 Age: From 0 To 4 Total Minutes: 218 Time In: 09:37 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Pollard, operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 6/27/2022. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent as of 10/29/25. The NC Secretary of State website was reviewed on 2/3/25 and Creative Learning Childcare Center, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today. I observed children in the indoor learning environments. In classroom spaces #2, 5 and 6 observed children sitting at child sized tables eating lunch. Lunch included chicken wings, peas, peaches, sliced wheat bread, and milk. In classroom space #1 children rested on linen covered cots and approved cribs. The violations are as follows: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Children in classroom space #5 were observed sitting at a child sized table with an activity, unattended. .1801(a)(1-5) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The were holes in the underpinning of the building on the school age playground. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 12, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Supervision: Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. When I entered classroom space #5 the children were seated at child sized tables engaged in an activity unattended. The teacher assigned to the classroom space was standing in the doorway of classroom space #6. When prompted the teacher returned to classroom space #5. You immediately addressed the staff member. Review supervision with classroom staff and the use of your facilities walkie-talkies. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. The were holes in the underpinning of the building on the school age playground. We discussed replacing the underpinning. Additional Comments: During the visit an overview of section .3200 of the child care rules was provided. We discussed the following pathway: Classroom and Instructional Quality Pathway. You informed me that your facility will pursue Pathway #2: Classroom and Instructional Quality. We reviewed the Experience Early Learning Curriculum. You plan to use the Experience Early Learning Curriculum through Brightwheel. We discussed that you would need an approved curriculum for you School Age program. Education requirements were shared with you for both 4 Stars and 5 Stars. Submit all education to DCDEE Works by May, 2026. Rated License Timeline: Submit your Rated License Application by June 2026. Reminders: 2025 Annual License Fee invoice are coming soon! Invoices will be emailed to the facility email address by November 3, 2025. Since the invoice number changes each year, you will need to ensure the invoice number you are paying begins with 25. Online payments are due by December 3, 2025. License fees are paid online only, and paper checks are not accepted for payment. For questions regarding license fees, visit the License Fee Frequently Asked Questions (FAQs en español) or email DCDEE_LF@dhhs.nc.gov for further assistance. The 2025-2026 Annual Child Care Immunization Report Reporting Portal is now open, and reports must be submitted electronically by midnight, November 15, 2025. Instructions and worksheets are available for download and may be used to collect data needed before entering your individual school information online. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-270-1533. North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/3/2025 Number Present: 15 Completed Date: 7/3/2025 Age: From 0 To 5 Total Minutes: 202 Time In: 09:23 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed 6/23/25 with a “Superior” classification. The last fire inspection was conducted 4/22/25 and your facility was approved for day time care only. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-four percent as of 7/3/25. The NC Secretary of State website was reviewed on 7/3/2025 and Creative Learning Childcare Center LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in classroom space #1 engaged in free play as the teachers sat with the children on the floor. Children in classroom space #5 were observed making suncatchers. Transitions from outdoor play and routines were observed. Lunch was observed and included beef steak and gravy, wheat bread, broccoli mix with carrots and cauliflower, pineapples and milk. The following violations were documented. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-pen stored in the office expired 5/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 6/18/24 First Aid training expired on 8/1/24 and a new training card was on file dated 6/27/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 6/18/24 CPR training expired on 8/1/24 and a new training card was on file dated 6/27/25. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 17, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: CPR/First Aid - Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. One staff hired on 6/18/24 CPR and First Aid certification expired on 8/1/24, and a new card was on file dated 6/27/25. We discussed creating a tracking system to ensure CPR/FA certifications remain current. Medication: Medication should not be used beyond the date of expiration. Unused medications should be returned to the parent/guardian for disposal. Proper disposal of medications is important to help ensure a healthy environment for children in our communities. An epi-pen stored in the office expired 5/2025. We discussed returning all unused or expired medications to parents within 72 hours. Additional Comments: Today we reviewed child care rules section .0703 and .0710 regarding lead teacher requirements. We also reviewed the QRIS Modernization pathways 1, 2, and 3. For additional information on the pathways visit the page on the Division’s website under the “What’s New” tab and click on QRIS Modernization. DCDEE has added a new training module about Child Development on the DCDEE Moodle Learning Platform. This is the first of several planned modules to support orientation and the health and safety training requirements. This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/6/2025 Number Present: 20 Completed Date: 2/6/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 09:15 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Pollard, operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 6/27/2022 earning 5 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having a infrastructure of family involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 2/3/25. The NC Secretary of State website was reviewed on 2/3/25 and Creative Learning Childcare Center, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You informed me that your hours of operation will be 7am-5pm. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #1 engaged in free play and staff sat with the children as they played. Children enrolled in classroom space #2 were observed playing in designated learning areas and during lunch. In classroom space #3 children, four and five years of age, were observed during a fine motor activity using child sized scissors to practice cutting. Lunch included chicken, wheat bread, green beans, oranges and milk. The violations are as follows: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E. Harris hired on 9/30/24 did not have a medical report on file. Staff L. Harper hired on 9/3/24 had a medical report of file dated 9/12/24. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff E. Harris hired on 9/30/24 did not have documentation of orientation on file. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff E. Harris hired on 9/30/24 and L. Harper hired on 9/3/24 did not have first aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff E. Harris hired on 9/30/24 and L. Harper hired on 9/3/24 did not have CPR training on file. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Records: The health and safety of children requires that information regarding each staff working with the children be kept and available when needed. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health Questionnaire, emergency contact information, CRC qualification letter, and documentation of orientation, in-service hours, CPR and First Aid, playground safety, and BSAC. One staff member hired on 9/30/24 did not have a medical report on file and did not have a valid CPR and First Aid training on file. Staff hired on 9/3/24 had a medical report on file dated 9/12/24 and did not have a valid CPR and First Aid training on file. We discussed that staff must have medical and TB test/screening on file at or before that date of hire. Schedule a CPR and FA class and submit a copy of the staff’s CPR and First Aid card as part of the correction. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff member shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. One staff member hired on 9/30/24, did not have documentation of orientation on file. You stated you completed orientation but did not document it. Have the documentation available during orientation to document as each item is completed. Additional Comments: We reviewed child care rule .0713 a(9) during today’s visit. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. For additional information and training videos visit https://www.ncrlap.org/ Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/6/2025 Number Present: 20 Completed Date: 2/6/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 09:15 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Pollard, operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 6/27/2022 earning 5 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having a infrastructure of family involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 2/3/25. The NC Secretary of State website was reviewed on 2/3/25 and Creative Learning Childcare Center, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You informed me that your hours of operation will be 7am-5pm. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #1 engaged in free play and staff sat with the children as they played. Children enrolled in classroom space #2 were observed playing in designated learning areas and during lunch. In classroom space #3 children, four and five years of age, were observed during a fine motor activity using child sized scissors to practice cutting. Lunch included chicken, wheat bread, green beans, oranges and milk. The violations are as follows: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E. Harris hired on 9/30/24 did not have a medical report on file. Staff L. Harper hired on 9/3/24 had a medical report of file dated 9/12/24. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff E. Harris hired on 9/30/24 did not have documentation of orientation on file. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff E. Harris hired on 9/30/24 and L. Harper hired on 9/3/24 did not have first aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff E. Harris hired on 9/30/24 and L. Harper hired on 9/3/24 did not have CPR training on file. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Records: The health and safety of children requires that information regarding each staff working with the children be kept and available when needed. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health Questionnaire, emergency contact information, CRC qualification letter, and documentation of orientation, in-service hours, CPR and First Aid, playground safety, and BSAC. One staff member hired on 9/30/24 did not have a medical report on file and did not have a valid CPR and First Aid training on file. Staff hired on 9/3/24 had a medical report on file dated 9/12/24 and did not have a valid CPR and First Aid training on file. We discussed that staff must have medical and TB test/screening on file at or before that date of hire. Schedule a CPR and FA class and submit a copy of the staff’s CPR and First Aid card as part of the correction. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff member shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. One staff member hired on 9/30/24, did not have documentation of orientation on file. You stated you completed orientation but did not document it. Have the documentation available during orientation to document as each item is completed. Additional Comments: We reviewed child care rule .0713 a(9) during today’s visit. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. For additional information and training videos visit https://www.ncrlap.org/ Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/17/2024 Number Present: 33 Completed Date: 7/17/2024 Age: From 0 To 10 Total Minutes: 260 Time In: 10:50 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultants accompanied me during today’s visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed 6/17/24 with a “Superior” classification. The last fire inspection was conducted 4/26/24 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-six percent as of 7/17/24. The NC Secretary of State website was reviewed on 7/21/2023 and Creative Learning Childcare Center LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in classroom space #1 received care according to their individual needs. Children one year of age rested on linen covered cots, children under one year of age were in swings. Staff comforted crying children. In classroom space #2 children sat at child sized tables for lunch. Lunch was observed and consisted of cheeseburger, peas, pears and milk. School age children were observed playing a group word game. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. 10A NCAC 09 .0601(a) 1301 Center did not maintain a record of daily attendance. Attendance for today was not completed for classroom spaces #1, #5 and #6. GS 110-91(9) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. On child enrolled on 8/29/22 signed Preventi0on of Shaken Baby Syndrome and Abusive Head Trauma Policy did not include the date of enrollment. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: A safe outdoor environment was not provided for the children, damaged equipment were accessible to the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. You stated that you already ordered a seat for the see-saw, also you were aware the sand table lid was broken, and it was supposed to be removed. You stated that you would have it removed. Check playgrounds daily prior to use. Attendance: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. Attendance records should accurately reflect the number of children in care at all times. Attendance records in each classroom should include each child that is enrolled in the space and documented as present or absent and the times of arrival and departure. Today three classroom spaces attendance was not completed. You had staff update the attendance as it was brought to your attention. We discussed using the bright wheel app for teachers to document children’s arrivals and departure times. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/17/2024 Number Present: 33 Completed Date: 7/17/2024 Age: From 0 To 10 Total Minutes: 260 Time In: 10:50 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultants accompanied me during today’s visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed 6/17/24 with a “Superior” classification. The last fire inspection was conducted 4/26/24 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-six percent as of 7/17/24. The NC Secretary of State website was reviewed on 7/21/2023 and Creative Learning Childcare Center LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in classroom space #1 received care according to their individual needs. Children one year of age rested on linen covered cots, children under one year of age were in swings. Staff comforted crying children. In classroom space #2 children sat at child sized tables for lunch. Lunch was observed and consisted of cheeseburger, peas, pears and milk. School age children were observed playing a group word game. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. 10A NCAC 09 .0601(a) 1301 Center did not maintain a record of daily attendance. Attendance for today was not completed for classroom spaces #1, #5 and #6. GS 110-91(9) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. On child enrolled on 8/29/22 signed Preventi0on of Shaken Baby Syndrome and Abusive Head Trauma Policy did not include the date of enrollment. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: A safe outdoor environment was not provided for the children, damaged equipment were accessible to the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. You stated that you already ordered a seat for the see-saw, also you were aware the sand table lid was broken, and it was supposed to be removed. You stated that you would have it removed. Check playgrounds daily prior to use. Attendance: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. Attendance records should accurately reflect the number of children in care at all times. Attendance records in each classroom should include each child that is enrolled in the space and documented as present or absent and the times of arrival and departure. Today three classroom spaces attendance was not completed. You had staff update the attendance as it was brought to your attention. We discussed using the bright wheel app for teachers to document children’s arrivals and departure times. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/17/2024 Number Present: 33 Completed Date: 7/17/2024 Age: From 0 To 10 Total Minutes: 260 Time In: 10:50 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultants accompanied me during today’s visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed 6/17/24 with a “Superior” classification. The last fire inspection was conducted 4/26/24 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-six percent as of 7/17/24. The NC Secretary of State website was reviewed on 7/21/2023 and Creative Learning Childcare Center LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in classroom space #1 received care according to their individual needs. Children one year of age rested on linen covered cots, children under one year of age were in swings. Staff comforted crying children. In classroom space #2 children sat at child sized tables for lunch. Lunch was observed and consisted of cheeseburger, peas, pears and milk. School age children were observed playing a group word game. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. 10A NCAC 09 .0601(a) 1301 Center did not maintain a record of daily attendance. Attendance for today was not completed for classroom spaces #1, #5 and #6. GS 110-91(9) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. On child enrolled on 8/29/22 signed Preventi0on of Shaken Baby Syndrome and Abusive Head Trauma Policy did not include the date of enrollment. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: A safe outdoor environment was not provided for the children, damaged equipment were accessible to the children. The fence around the school age playground was not flush with the ground creating spaces for entrapment and exposing the sharp ends of the fence. The see-saw on the school age playground had a broken seat. The sand table on the preschool playground was filled with water and green algae was present. There were active ant hills on the infant/toddler playground. The roof of the shelter on the school age playground was falling. You stated that you already ordered a seat for the see-saw, also you were aware the sand table lid was broken, and it was supposed to be removed. You stated that you would have it removed. Check playgrounds daily prior to use. Attendance: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. Attendance records should accurately reflect the number of children in care at all times. Attendance records in each classroom should include each child that is enrolled in the space and documented as present or absent and the times of arrival and departure. Today three classroom spaces attendance was not completed. You had staff update the attendance as it was brought to your attention. We discussed using the bright wheel app for teachers to document children’s arrivals and departure times. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 18 Completed Date: 2/23/2024 Age: From 1 To 5 Total Minutes: 125 Time In: 09:40 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Pollard, operator assisted me with today’s visit. Your program currently operates with a four-star license, issued 6/27/2022 earning 5 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having a infrastructure of family involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of 2/21/24. The NC Secretary of State website was reviewed on 11/9/2022 and Creative Learning Childcare Center, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions and personal care routines. A sanitation inspection was conducted on 12/11/23 and a superior rating was achieved. A fire inspection has not occurred since the last visit and remains current. The violations are as follows: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts for an eight-month-old infant enrolled in classroom space #1 was not completed as required. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 6, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Safe Sleep: Documenting the supervision that is provided for sleeping infants is one way to reduce the risk of Sudden Infant Death Syndrome (SIDS). The use of sleep charts is identified in your center’s ITS-SIDS policy. Sleep charts are part of the center’s program records and must be kept on file and available for review. Sleep charts for an eight month old infant enrolled in classroom space #1 was not completed as required. B. Stevens, teacher stated that the child attended one day, however she did not complete the sleep chart. Check sleep charts weekly to ensure they are completed daily for infants in care. Additional Comments: Today we discussed hiring additional staff. You can not access the ABCMS system to track staff qualifications. The Provider Portal for ABCMS access will allow providers to:See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff members and run a printable report of the staff roster to assist with compliance visits. Visit DCDEE Moodle to complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Reminders: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 17 Completed Date: 7/27/2023 Age: From 0 To 8 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed February 9, 2023 with a “Superior” classification. The last fire inspection was conducted 4/24/23 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-four percent as of 7/18/23. The NC Secretary of State website was reviewed on 7/21/2023 and CREATIVE LEARNING CHILDCARE CENTER, LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in space #1 sat with the teachers, while the teacher read a book. In classroom space #2 children were engaged in free play with dramatic play items. In space #7 the children used popsicle sticks to create a road and engaged in play with cars, trucks, and people. Lunch was observed and consisted of ham sandwich, french fries, fruit cocktail, and milk. The following violations were documented. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 1/17/23 did not have a medical report on file within 30 days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child enrolled on 1/17/23 did not have an immunization on file within 30 days. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 10, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Organization and completeness of records is important to ensure easy access to information in emergency situations. Within in 30 days of enrollment a child must have a health assessment on file and each child must also have an immunization record on file. One child enrolled on 1/17/23 had a health assessment and immunization dated for 2/24/23. Review children’s files often and use the Center children’s checklist to ensure you have all required documents within the specified timeframe. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 17 Completed Date: 7/27/2023 Age: From 0 To 8 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed February 9, 2023 with a “Superior” classification. The last fire inspection was conducted 4/24/23 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-four percent as of 7/18/23. The NC Secretary of State website was reviewed on 7/21/2023 and CREATIVE LEARNING CHILDCARE CENTER, LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in space #1 sat with the teachers, while the teacher read a book. In classroom space #2 children were engaged in free play with dramatic play items. In space #7 the children used popsicle sticks to create a road and engaged in play with cars, trucks, and people. Lunch was observed and consisted of ham sandwich, french fries, fruit cocktail, and milk. The following violations were documented. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 1/17/23 did not have a medical report on file within 30 days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child enrolled on 1/17/23 did not have an immunization on file within 30 days. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 10, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Organization and completeness of records is important to ensure easy access to information in emergency situations. Within in 30 days of enrollment a child must have a health assessment on file and each child must also have an immunization record on file. One child enrolled on 1/17/23 had a health assessment and immunization dated for 2/24/23. Review children’s files often and use the Center children’s checklist to ensure you have all required documents within the specified timeframe. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CREATIVE LEARNING CHILDCARE CENTER,LLC Facility ID: 74000828 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 17 Completed Date: 7/27/2023 Age: From 0 To 8 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Pollard, administrator assisted me with the visit. Your program currently operates with a four-star license, issued 6/27/2022, earning 5 points in the education component, 6 points in the program standards component (meeting enhanced ratio and space) and 1 quality point for having an infrastructure of parent involvement and staff benefits package. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled). The sanitation inspection was completed February 9, 2023 with a “Superior” classification. The last fire inspection was conducted 4/24/23 and your facility was approved for day time and night care. The center's compliance history was reviewed with the administrator. The program’s compliance history was ninety-four percent as of 7/18/23. The NC Secretary of State website was reviewed on 7/21/2023 and CREATIVE LEARNING CHILDCARE CENTER, LLC was listed as current- active. We reviewed the facility contact information. In the future contact me prior to any information changing regarding the owner of this facility and any changes to the information on the license or to the contact information, e.g., phone numbers, email address, mailing address. I visited indoor and outdoor spaces. Children enrolled in space #1 sat with the teachers, while the teacher read a book. In classroom space #2 children were engaged in free play with dramatic play items. In space #7 the children used popsicle sticks to create a road and engaged in play with cars, trucks, and people. Lunch was observed and consisted of ham sandwich, french fries, fruit cocktail, and milk. The following violations were documented. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 1/17/23 did not have a medical report on file within 30 days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child enrolled on 1/17/23 did not have an immunization on file within 30 days. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 10, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Organization and completeness of records is important to ensure easy access to information in emergency situations. Within in 30 days of enrollment a child must have a health assessment on file and each child must also have an immunization record on file. One child enrolled on 1/17/23 had a health assessment and immunization dated for 2/24/23. Review children’s files often and use the Center children’s checklist to ensure you have all required documents within the specified timeframe. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times