Above & Beyond Child Care

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0326-182L Visit Date: 3/17/2026 Number Present: 32 Completed Date: 3/17/2026 Age: From 0 To 11 Total Minutes: 215 Time In: 10:45 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern transportation guidelines are to being provided. K. Ore, administrator, assisted with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children in classroom space #4 children engaged in an art activity with tissue paper, glue and paper shaped like an egg. School age children in classroom space #8 engaged in a game of bingo with the teacher. Lunch was observed and included pepperoni and cheese pizza, mashed potatoes, pineapples and milk. Based on the information provided regarding transportation guidelines not being followed, you and selected staff were given the opportunity to respond. Staff reported that at the end of last week they received a phone call at the facility; the caller said that someone driving the Above & Beyond van was swerving, they were on the phone and didn’t have their hands on the steering wheel and that children were in the van. Staff stated the caller was very, very upset and using profanity on the phone, so they were unable to get the caller’s name and phone number. Staff also stated that they informed Ms. Ore of the phone call. You stated that on Thursday or Friday of last week you were driving the center van on Statonsburg road in the far-right lane, you saw a car coming towards your lane. You stated you speed up and swerved toward the left lane to avoid the car hitting the van or coming into the lane. You stated that you were not on the phone when this occurred. You stated there were six children on the van one to four years of age. You also shared staff did report the phone call to you. You stated that you did not follow up on the phone call because you were the driver and knew what happened and what you did to prevent a car accident. You stated that staff are only to use their navigation on their phones and that information should be entered in their navigation while they are stopped and waiting at schools. You also indicated there are no cameras on the vans. Based on observations and collateral reports this allegation was unconfirmed. Violation Number Comment Rule 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One child being transported authorization form expired on 2/16/2026. .1003(i)(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 191 Ayden, NC 278513 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Prior to being transported, permission must be granted by each child’s parent stating when and where the child will be transported to and from. Today a child did not have a current signed permission to transport form on file, the child’s authorization form expired 2/16/2026. You searched for the updated form but were unable to locate the form. We discussed using a system with one transportation notebook for each van, along with the children’s authorization and emergency information. You stated that staff moved the children’s information when completing the weekly checklist. Additional Comments: You stated that you did not have any staff transportation or cell phone policies. You stated that you review expectations with your drivers. We discussed creating and implementing transportation policy for your staff that includes a cell phone policy. At the completion of the visit, this visit summary was reviewed and emailed to you due to technical difficulties with printing. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201j · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 20 Completed Date: 2/24/2026 Age: From 0 To 4 Total Minutes: 145 Time In: 09:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated December 1, 2025, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children enrolled in classroom space #5 were observed sitting on the floor with the teacher engaged in free play. In classroom space #3 children engaged in free play in the block and reading areas. Classroom spaces #2 and 4 were observed during outdoor free play. The following violation was observed. Violation Number Comment Rule 9995 A violation was found for which there is no item number. The corrective action plan was not followed. The facility was notified on February 2, 2026 that the written plan meets the requirement of the stipulation. The facilities written plan included weekly observations. No weekly observations were on file or available for review. This is a violation of child care rule 10A NCAC 09 .2201j(3). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 191 Ayden, NC 28513 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. Stipulation #2: Within one (1) week after this Notice is received K. Ore, administrator, shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures/plans regarding staff/child ratios, nutrition, sanitation, and transportation. The written plan shall be submitted for approval. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. You submitted your third draft of the written plan on January 17, 2026. On January 21, 2026, I requested and received the checklists that accompanied your written plan. On January 23, 2026, I requested that you define routine observations in your written plan. On January 26, 2026, I received your fourth draft of the written plan. I submitted the written plan, and it was determined the plan meets the requirements of the stipulation. You were informed via telephone and email that the written plan meets the stipulation on February 2, 2026. Your facility was closed February 2-5, 2026, due to the winter storm. During today’s visit I reviewed checklist included in your written plan. I viewed a completed checklist for food and nutrition for February 2026, daily playground checklist that were completed for each playground space for 2/16/26-2/20/26 and the current week, and verification of transportation compliance for 2/16/26-2/20/26. When I inquired about the weekly observations you stated that you had the staff attempt to complete the form, but they had questions and were confused about how to complete the form. You stated that you completed the classroom/group information part of the form and they were attempting to complete the rest of the form. I requested to see the forms that were attempted, you stated that you had taken the forms home with you and left them in the van. You then stated that you did not drive the van today and therefore did not have the forms. We reviewed how the observation form should be completed based on your written plan. I explained to you that observations should be completed by you, the administrator, and then staff are given the opportunity to comment on the observation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 20 Completed Date: 2/24/2026 Age: From 0 To 4 Total Minutes: 145 Time In: 09:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated December 1, 2025, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children enrolled in classroom space #5 were observed sitting on the floor with the teacher engaged in free play. In classroom space #3 children engaged in free play in the block and reading areas. Classroom spaces #2 and 4 were observed during outdoor free play. The following violation was observed. Violation Number Comment Rule 9995 A violation was found for which there is no item number. The corrective action plan was not followed. The facility was notified on February 2, 2026 that the written plan meets the requirement of the stipulation. The facilities written plan included weekly observations. No weekly observations were on file or available for review. This is a violation of child care rule 10A NCAC 09 .2201j(3). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 191 Ayden, NC 28513 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. Stipulation #2: Within one (1) week after this Notice is received K. Ore, administrator, shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures/plans regarding staff/child ratios, nutrition, sanitation, and transportation. The written plan shall be submitted for approval. A copy of the approved plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. You submitted your third draft of the written plan on January 17, 2026. On January 21, 2026, I requested and received the checklists that accompanied your written plan. On January 23, 2026, I requested that you define routine observations in your written plan. On January 26, 2026, I received your fourth draft of the written plan. I submitted the written plan, and it was determined the plan meets the requirements of the stipulation. You were informed via telephone and email that the written plan meets the stipulation on February 2, 2026. Your facility was closed February 2-5, 2026, due to the winter storm. During today’s visit I reviewed checklist included in your written plan. I viewed a completed checklist for food and nutrition for February 2026, daily playground checklist that were completed for each playground space for 2/16/26-2/20/26 and the current week, and verification of transportation compliance for 2/16/26-2/20/26. When I inquired about the weekly observations you stated that you had the staff attempt to complete the form, but they had questions and were confused about how to complete the form. You stated that you completed the classroom/group information part of the form and they were attempting to complete the rest of the form. I requested to see the forms that were attempted, you stated that you had taken the forms home with you and left them in the van. You then stated that you did not drive the van today and therefore did not have the forms. We reviewed how the observation form should be completed based on your written plan. I explained to you that observations should be completed by you, the administrator, and then staff are given the opportunity to comment on the observation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 11/12/2025 Number Present: 15 Completed Date: 11/12/2025 Age: From 0 To 4 Total Minutes: 253 Time In: 09:07 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. K. Ore, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/31/2018.Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled The last annual compliance visit was conducted 12/4/24. The sanitation inspection was completed 6/16/25 with an “Superior” classification. The last fire inspection was conducted 11/5/24. We discussed your facility is due for an annual fire inspection. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-five percent as of 11/12/25. The NC Secretary of State website was reviewed on 11/12/25 and your facility is not corporately owned. During today's visit you requested the facility email address be updated and provided the new email address. You visited indoor spaces with me. Children in classroom spaces #2 and #3 were combined in classroom space #3. The children sat at child sized tables using brown crayons to color a turkey. In classroom space #4 children were observed with books sitting in the book area with the teacher; later the children were observed during outdoor play. The children engaged in play with hula hoops and balls. Lunch was observed and consisted of fish sticks, corn, pears, bread and milk. The following violations were documented. Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. The feeding plan for a child 13 months of age enrolled in classroom space #5 did not indicate the child having table foods. 10 NCAC 09 .0902(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler playground there was a large active ant hill. On the preschool playground the seat on the stationary bike was broken and there were plastic and there was four pieces of paper and plastic debris observed. 15A NCAC 18A .2832(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Five children being transported authorization to be transported expired in October 2025. .1003(i)(j) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired on 4/24/25 completed the training on 7/28/25. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 26, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Feeding Schedules: Growth and development during infancy require that nourishing, wholesome, and developmentally appropriate food be provided, using safe approaches to feeding. All children under 15 months of age must have a signed feeding schedule/plan on file. The infant feeding plans should be developed with each infant’s parents/guardians and, when appropriate, in collaboration with the child’s primary care provider. Today the plan for a child 13 months of age feeding plan did not reflect the child could have table food. Staff informed me that the child was eating table food during meals. The feeding plan should be adjusted to reflect the infant’s current needs. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. The seat on the stationary bike was broken. There were four pieces of plastic and paper debris observed on the playground and there was an active ant hill on the toddler playground. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Each child transported must be have on file emergency contact information along with a photograph of each child and authorization to transport child. This is helpful in identifying children in the event of an emergency/accident. Five children being transported authorization forms expired during the October 2025. Review forms often and designate a time annually to update authorizations and emergency information. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training within 90 days of hire. Today staff T. Johnson hired on 4/24/25 had training on file dated 7/28/25. The training was not completed within the staff’s 90 days of employment. We discussed including the training during orientation to ensure staff meet the 90 day requirement. Additional Comments: Today we discussed meal times. Children should be provided a meal or snack a minimum of every four hours. Today lunch was served at 12:15pm. We discussed ways to ensure a quicker meal service is provided including having staff serve the components to children vs. preparing plates and delivering to each classroom, hire a cook, or designate extra staff to complete duties. Reminders: Annual Licensing Fee – Licensed facilities that have a current license (whether active or inactive) on October 1st of each year will receive an invoice for a licensing fee based on their licensed capacity. Invoices were emailed out November 3rd and must be paid on-line. Payments are due by December 23, 2025. All payments must be submitted through our website using a Mastercard or Visa debit/credit card or via e-check. For more information, see the most recent RaiseNC Newsletter. For questions regarding license fees, visit the r email DCDEE_LF@dhhs.nc.gov for further assistance. Clean Classrooms for Carolina Kids- You completed the Lead in Water and Lead in Paint testing. You have started your enrollment for Asbestos, completed enrollment and testing. The 2025-2026 Annual Child Care Immunization Report Reporting Portal is now open, and reports must be submitted electronically by midnight, November 15, 2025. For more information, download the 2025 Annual Childcare Immunization Report Memo. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-270-1533. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 10/21/2025 Number Present: 40 Completed Date: 10/21/2025 Age: From 0 To 11 Total Minutes: 110 Time In: 02:00 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced – The purpose of today’s unannounced complaint follow-up visit was to discuss the results of a grievance submitted by K. Ore, operator/administrator on September 24, 2025, and to verify correction of violations documented during my 10/9/25 complaint follow-up visit. Jennifer Linhardt, Licensing Supervisor, accompanied me during the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Children throughout the facility were resting on linen covered mats and approved cribs. The lights were dimmed. Staff sat with children as they rested. The following violations documented during the 10/21/25 visit were monitored for compliance during this visit: 1756- Enhanced staff/child ratios and group sizes were not met. In classroom space #8 one staff member cared for 15 children four to eleven years of age. Today a staff member was assigned to each classroom space. Staff/child ratios were being maintained. There was an extra staff member on site to assist with maintaining ratios while staff members completed transportation routines for school age children. The following violation was observed. Violation Number Comment Rule 9995 A violation was found for which there is no item number. There was violation of fire code, the smoke detector in space #1 was beeping, indicating low battery. – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Smoke Alarms: Fire prevention saves the lives of many young children and early childhood educators. According to the U.S. Fire Administration, approximately 325 fires occur in childcare facilities each year. In classroom space #1 the smoke detector was being indicating low battery. We discussed replacing the battery. You indicated no children are cared for in the classroom space at this time. It is important for smoke detectors to be actively working which ensures the detection of a fire and the safety of the children. Additional Comments: During the visit we discussed the complaint follow up visit completed on 9/22/25 and the grievance you submitted on September 24, 2025. You will be required to correct all violations. On or before October 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. I confirmed the correction of one of two violations, documenting during the 10/21/25 complaint follow-up visit. Violations of this nature directly impact the safety of the children while in your care. During the visit, we discussed that confirmed allegations may lead to an administrative action, and you will be notified in writing of any action taken. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 10/9/2025 Number Present: 40 Completed Date: 10/9/2025 Age: From 0 To 11 Total Minutes: 148 Time In: 02:57 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 9/22/25 complaint visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Children were observed in classroom space #3 were sitting at child sized tables eating snack. I observed the arrival of school age children. In classroom space #5 & 6 children engaged in free play. The following violations documented during the 9/22/25 visit were monitored for compliance during this visit: Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. This is a violation of a requirement in 10A NCAC 09 .2818. Today one staff member in classroom space #8 cared for fifteen children four to eleven years of age. The following violations were observed: Violation Number Comment Rule 123 A Division representative was denied access to inspect the child care facility. Upon arrival at the facility, I called at the facility door three times using the doorbell. When there was no answer, I called the facility telephone. A staff member answered the phone and stated that they could not come to the door and there was no one that could open the door. GS 110-105 1756 Enhanced staff/child ratios and group sizes were not met. In classroom space #8 one staff member cared for 15 children four to eleven years of age. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. One staff member cared for fifteen children four to eleven years of age. When I brought this to your attention, you transitioned the child to classroom space #4. You stated that it was the child’s first day at the facility. You also indicated that you had informed staff that child should be transitioned to classroom space #4 when they arrived at the facility from the child care van. Staff in the school age classroom were aware the child was four years old and needed to transition to classroom space #4. You also stated you hired an additional van driver so that you could be present at the facility during afternoon. Access to the facility: Upon arrival at the facility, I called at the facility door using the doorbell three times and awaited for entry for 13 minutes. A staff member could be seen inside the facility moving from classroom space #4 to classroom space #5 and back down the hall. I called the facility telephone; staff Z. Hill answered the phone. Ms. Hill stated that she could not come to answer the door, she was in the classroom. When asked if anyone else was able to answer the door, she indicated there was no one to answer the door. Access was granted to the facility when the staff member arrived transporting the school age children on the facility van. I informed you that entry to the child care facility must be granted to division representatives at any time children are in care and the program is in operation, for the purpose of monitoring compliance as discussed in the administrative action visit on 6/11/25. Access must therefore be provided without delay. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. You stated that the staff at the facility contacted you and informed you that I was at the facility. You instructed the staff that the teacher assigned to classroom space #5 could not answer the door, and you contacted the van driver to open the door since they would arrive at the facility within minutes. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. This may include implementing other notification methods or hiring a van driver to relieve you of your van route duties. As stated in the 9/22/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. You submitted a compliance letter 10/6/25. Your grievance letter was received and is still under review. A violation of staff/child ratio was documented during today’s visit. Violations of this nature directly impact the safety of the children while in your care. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 10/9/2025 Number Present: 40 Completed Date: 10/9/2025 Age: From 0 To 11 Total Minutes: 148 Time In: 02:57 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 9/22/25 complaint visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Children were observed in classroom space #3 were sitting at child sized tables eating snack. I observed the arrival of school age children. In classroom space #5 & 6 children engaged in free play. The following violations documented during the 9/22/25 visit were monitored for compliance during this visit: Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. This is a violation of a requirement in 10A NCAC 09 .2818. Today one staff member in classroom space #8 cared for fifteen children four to eleven years of age. The following violations were observed: Violation Number Comment Rule 123 A Division representative was denied access to inspect the child care facility. Upon arrival at the facility, I called at the facility door three times using the doorbell. When there was no answer, I called the facility telephone. A staff member answered the phone and stated that they could not come to the door and there was no one that could open the door. GS 110-105 1756 Enhanced staff/child ratios and group sizes were not met. In classroom space #8 one staff member cared for 15 children four to eleven years of age. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. One staff member cared for fifteen children four to eleven years of age. When I brought this to your attention, you transitioned the child to classroom space #4. You stated that it was the child’s first day at the facility. You also indicated that you had informed staff that child should be transitioned to classroom space #4 when they arrived at the facility from the child care van. Staff in the school age classroom were aware the child was four years old and needed to transition to classroom space #4. You also stated you hired an additional van driver so that you could be present at the facility during afternoon. Access to the facility: Upon arrival at the facility, I called at the facility door using the doorbell three times and awaited for entry for 13 minutes. A staff member could be seen inside the facility moving from classroom space #4 to classroom space #5 and back down the hall. I called the facility telephone; staff Z. Hill answered the phone. Ms. Hill stated that she could not come to answer the door, she was in the classroom. When asked if anyone else was able to answer the door, she indicated there was no one to answer the door. Access was granted to the facility when the staff member arrived transporting the school age children on the facility van. I informed you that entry to the child care facility must be granted to division representatives at any time children are in care and the program is in operation, for the purpose of monitoring compliance as discussed in the administrative action visit on 6/11/25. Access must therefore be provided without delay. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. You stated that the staff at the facility contacted you and informed you that I was at the facility. You instructed the staff that the teacher assigned to classroom space #5 could not answer the door, and you contacted the van driver to open the door since they would arrive at the facility within minutes. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. This may include implementing other notification methods or hiring a van driver to relieve you of your van route duties. As stated in the 9/22/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. You submitted a compliance letter 10/6/25. Your grievance letter was received and is still under review. A violation of staff/child ratio was documented during today’s visit. Violations of this nature directly impact the safety of the children while in your care. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 10/9/2025 Number Present: 40 Completed Date: 10/9/2025 Age: From 0 To 11 Total Minutes: 148 Time In: 02:57 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 9/22/25 complaint visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Children were observed in classroom space #3 were sitting at child sized tables eating snack. I observed the arrival of school age children. In classroom space #5 & 6 children engaged in free play. The following violations documented during the 9/22/25 visit were monitored for compliance during this visit: Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. This is a violation of a requirement in 10A NCAC 09 .2818. Today one staff member in classroom space #8 cared for fifteen children four to eleven years of age. The following violations were observed: Violation Number Comment Rule 123 A Division representative was denied access to inspect the child care facility. Upon arrival at the facility, I called at the facility door three times using the doorbell. When there was no answer, I called the facility telephone. A staff member answered the phone and stated that they could not come to the door and there was no one that could open the door. GS 110-105 1756 Enhanced staff/child ratios and group sizes were not met. In classroom space #8 one staff member cared for 15 children four to eleven years of age. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. One staff member cared for fifteen children four to eleven years of age. When I brought this to your attention, you transitioned the child to classroom space #4. You stated that it was the child’s first day at the facility. You also indicated that you had informed staff that child should be transitioned to classroom space #4 when they arrived at the facility from the child care van. Staff in the school age classroom were aware the child was four years old and needed to transition to classroom space #4. You also stated you hired an additional van driver so that you could be present at the facility during afternoon. Access to the facility: Upon arrival at the facility, I called at the facility door using the doorbell three times and awaited for entry for 13 minutes. A staff member could be seen inside the facility moving from classroom space #4 to classroom space #5 and back down the hall. I called the facility telephone; staff Z. Hill answered the phone. Ms. Hill stated that she could not come to answer the door, she was in the classroom. When asked if anyone else was able to answer the door, she indicated there was no one to answer the door. Access was granted to the facility when the staff member arrived transporting the school age children on the facility van. I informed you that entry to the child care facility must be granted to division representatives at any time children are in care and the program is in operation, for the purpose of monitoring compliance as discussed in the administrative action visit on 6/11/25. Access must therefore be provided without delay. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. You stated that the staff at the facility contacted you and informed you that I was at the facility. You instructed the staff that the teacher assigned to classroom space #5 could not answer the door, and you contacted the van driver to open the door since they would arrive at the facility within minutes. I advised you to develop a plan of action to ensure you are notified of visitors upon arrival and able to open the door promptly. This may include implementing other notification methods or hiring a van driver to relieve you of your van route duties. As stated in the 9/22/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. You submitted a compliance letter 10/6/25. Your grievance letter was received and is still under review. A violation of staff/child ratio was documented during today’s visit. Violations of this nature directly impact the safety of the children while in your care. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 9/22/2025 Number Present: 25 Completed Date: 9/22/2025 Age: From 0 To 4 Total Minutes: 213 Time In: 10:57 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that adequate supervision is not being provided. There is a concern that nutrition guidelines are not being followed. There is a concern that children are not being cared for in nurturing and caring environments. There is a concern transportation guidelines are to being provided. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children throughout the classroom spaces were observed eating lunch. Lunch included beef with beans, sliced bread, peached, mashed potatoes and milk. Following lunch children rested on linen covered cots the lights were dimmed and soft music played. Based on the information provided regarding adequate supervision not being provided, staff were assigned to each classroom. There was one additional staff available on site and assisting in classroom spaces as needed. Selected staff interviews were conducted. It was reported on August 28, 2025, one staff member cared for sixteen children three to four years of age in classroom space #3. Classroom attendance reports and head count sheets were reviewed. Staff timecard were requested and you were not able to locate them during the visit. Staff redirected children as needed. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding nutrition guidelines not being followed, I reviewed posted menus in the kitchen and in the hallway on the parent information board. During the complaint visit on 9/11/25 a menu was not posted for the next week, 9/15/25-9/19/25. You stated that the menus rotate every four weeks. You provided the menu for 9/15/25-9/19/25 during that visit. It was reported that children had cornflakes, milk and apple juice for breakfast. During today’s visit a menu was posted for the current week, a menu for the upcoming week was not posted. Based on observations and collateral reports this allegation was confirmed. Based on the information provided regarding children not being cared for in nurturing and caring environments, staff used appropriate tones and interactions with the children. Staff redirected children when needed. Staff greeted children as they arrived and comforted children who were upset. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding transportation guidelines, you informed me that when picking up children from one of the elementary schools, there have been delays in the school releasing and loading the children. You stated that you informed the schools that you would return for pickup later in your routes; due to their delays causing you to arrive late for pickup at the other schools. You also stated that your policy is for parents to notify you if their child will not be riding. It was reported that there were times a child was not picked up because the school stated the child was not there, but later you were called back because the child was present, and you needed to pick them up. You stated that you returned to get the child. Transportation records were reviewed including permission to transport forms, emergency information and transportation logs. One child being transported did not have a photograph attached to their emergency information. Based on observations and collateral reports this allegation was confirmed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. During the visit on 9/11/25 a menu for the week of 9/15/25-9/19/25 was not posted. Today a menu for the week of 9/29/25-9/26/25 was not posted or available. 10A NCAC 09 .0901(b) 871 Center staff did not comply with the safe sleep policy. On 9/11/25 a child under age one was observed sleeping in carrier in classroom space #5. On 9/22/25 a child under age one was observed sleeping in a swing in classroom space #5. 10A NCAC 09 .0606(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child being transported did not have a picture attached to their emergency information form. 10A NCAC 09 .1003(d) 1756 Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. 10A NCAC 09 .2818 1790 A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. A child in classroom space #3 was observed with a lunch from home. An opt-out form was not on file. .0901(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. It was reported that on August 28, 2025, one staff member cared for sixteen children three to four years of age alone. A plan must be in place to ensure the required number of staff are available to care for the children enrolled, including substitute staff in the event of an emergency. Hire additional staff to ensure ratios are maintained throughout the operational hours. Safe Sleep Practices: Facilities must develop a written policy that describes the practices to be used to promote safe sleep when infants are napping or sleeping. The policy should explain that these practices aim to reduce the risk of sudden infant death syndrome (SIDS) or suffocation death and other infant deaths that could occur when an infant is in a crib or asleep. You have adopted the safe sleep policy created by the Division of Child Development and Early Education. In this policy it states infants are not placed in or left in car safety seats, strollers, swings, or infant carriers to sleep. An infant on 9/11/25 was observed sleeping in a car seat and during today’s visit a child was asleep in a swing. Staff removed the child an place the child in the crib when I prompted them to. Conduct a review of your facilities ITS-SIDS policy with staff. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Child care programs must assure that anyone who transports children can obtain emergency care promptly. Emergency contact information for each child must be easily accessible and located on the child care vehicle. One child did not have a photograph attached to their emergency information during the visit on 9/11/25. You corrected the violation and today I observed the child’s picture attached to the child’s permission to transport and emergency information form. Have parents complete required transportation forms and take a photograph of the children prior to continuing transportation. Nutrition: Parents/guardians need to be informed about food served in the facility to know how to complement it with the food they serve at home. A weekly menu was posted in the kitchen. During the visit on 9/11/25 we discussed that menus should be planned at least one week in advance. Today a menu for the upcoming week was not available. Plan meals for the month and post meals for the entire month. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 9/22/2025 Number Present: 25 Completed Date: 9/22/2025 Age: From 0 To 4 Total Minutes: 213 Time In: 10:57 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that adequate supervision is not being provided. There is a concern that nutrition guidelines are not being followed. There is a concern that children are not being cared for in nurturing and caring environments. There is a concern transportation guidelines are to being provided. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children throughout the classroom spaces were observed eating lunch. Lunch included beef with beans, sliced bread, peached, mashed potatoes and milk. Following lunch children rested on linen covered cots the lights were dimmed and soft music played. Based on the information provided regarding adequate supervision not being provided, staff were assigned to each classroom. There was one additional staff available on site and assisting in classroom spaces as needed. Selected staff interviews were conducted. It was reported on August 28, 2025, one staff member cared for sixteen children three to four years of age in classroom space #3. Classroom attendance reports and head count sheets were reviewed. Staff timecard were requested and you were not able to locate them during the visit. Staff redirected children as needed. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding nutrition guidelines not being followed, I reviewed posted menus in the kitchen and in the hallway on the parent information board. During the complaint visit on 9/11/25 a menu was not posted for the next week, 9/15/25-9/19/25. You stated that the menus rotate every four weeks. You provided the menu for 9/15/25-9/19/25 during that visit. It was reported that children had cornflakes, milk and apple juice for breakfast. During today’s visit a menu was posted for the current week, a menu for the upcoming week was not posted. Based on observations and collateral reports this allegation was confirmed. Based on the information provided regarding children not being cared for in nurturing and caring environments, staff used appropriate tones and interactions with the children. Staff redirected children when needed. Staff greeted children as they arrived and comforted children who were upset. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding transportation guidelines, you informed me that when picking up children from one of the elementary schools, there have been delays in the school releasing and loading the children. You stated that you informed the schools that you would return for pickup later in your routes; due to their delays causing you to arrive late for pickup at the other schools. You also stated that your policy is for parents to notify you if their child will not be riding. It was reported that there were times a child was not picked up because the school stated the child was not there, but later you were called back because the child was present, and you needed to pick them up. You stated that you returned to get the child. Transportation records were reviewed including permission to transport forms, emergency information and transportation logs. One child being transported did not have a photograph attached to their emergency information. Based on observations and collateral reports this allegation was confirmed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. During the visit on 9/11/25 a menu for the week of 9/15/25-9/19/25 was not posted. Today a menu for the week of 9/29/25-9/26/25 was not posted or available. 10A NCAC 09 .0901(b) 871 Center staff did not comply with the safe sleep policy. On 9/11/25 a child under age one was observed sleeping in carrier in classroom space #5. On 9/22/25 a child under age one was observed sleeping in a swing in classroom space #5. 10A NCAC 09 .0606(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child being transported did not have a picture attached to their emergency information form. 10A NCAC 09 .1003(d) 1756 Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. 10A NCAC 09 .2818 1790 A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. A child in classroom space #3 was observed with a lunch from home. An opt-out form was not on file. .0901(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. It was reported that on August 28, 2025, one staff member cared for sixteen children three to four years of age alone. A plan must be in place to ensure the required number of staff are available to care for the children enrolled, including substitute staff in the event of an emergency. Hire additional staff to ensure ratios are maintained throughout the operational hours. Safe Sleep Practices: Facilities must develop a written policy that describes the practices to be used to promote safe sleep when infants are napping or sleeping. The policy should explain that these practices aim to reduce the risk of sudden infant death syndrome (SIDS) or suffocation death and other infant deaths that could occur when an infant is in a crib or asleep. You have adopted the safe sleep policy created by the Division of Child Development and Early Education. In this policy it states infants are not placed in or left in car safety seats, strollers, swings, or infant carriers to sleep. An infant on 9/11/25 was observed sleeping in a car seat and during today’s visit a child was asleep in a swing. Staff removed the child an place the child in the crib when I prompted them to. Conduct a review of your facilities ITS-SIDS policy with staff. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Child care programs must assure that anyone who transports children can obtain emergency care promptly. Emergency contact information for each child must be easily accessible and located on the child care vehicle. One child did not have a photograph attached to their emergency information during the visit on 9/11/25. You corrected the violation and today I observed the child’s picture attached to the child’s permission to transport and emergency information form. Have parents complete required transportation forms and take a photograph of the children prior to continuing transportation. Nutrition: Parents/guardians need to be informed about food served in the facility to know how to complement it with the food they serve at home. A weekly menu was posted in the kitchen. During the visit on 9/11/25 we discussed that menus should be planned at least one week in advance. Today a menu for the upcoming week was not available. Plan meals for the month and post meals for the entire month. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 9/22/2025 Number Present: 25 Completed Date: 9/22/2025 Age: From 0 To 4 Total Minutes: 213 Time In: 10:57 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that adequate supervision is not being provided. There is a concern that nutrition guidelines are not being followed. There is a concern that children are not being cared for in nurturing and caring environments. There is a concern transportation guidelines are to being provided. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children throughout the classroom spaces were observed eating lunch. Lunch included beef with beans, sliced bread, peached, mashed potatoes and milk. Following lunch children rested on linen covered cots the lights were dimmed and soft music played. Based on the information provided regarding adequate supervision not being provided, staff were assigned to each classroom. There was one additional staff available on site and assisting in classroom spaces as needed. Selected staff interviews were conducted. It was reported on August 28, 2025, one staff member cared for sixteen children three to four years of age in classroom space #3. Classroom attendance reports and head count sheets were reviewed. Staff timecard were requested and you were not able to locate them during the visit. Staff redirected children as needed. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding nutrition guidelines not being followed, I reviewed posted menus in the kitchen and in the hallway on the parent information board. During the complaint visit on 9/11/25 a menu was not posted for the next week, 9/15/25-9/19/25. You stated that the menus rotate every four weeks. You provided the menu for 9/15/25-9/19/25 during that visit. It was reported that children had cornflakes, milk and apple juice for breakfast. During today’s visit a menu was posted for the current week, a menu for the upcoming week was not posted. Based on observations and collateral reports this allegation was confirmed. Based on the information provided regarding children not being cared for in nurturing and caring environments, staff used appropriate tones and interactions with the children. Staff redirected children when needed. Staff greeted children as they arrived and comforted children who were upset. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding transportation guidelines, you informed me that when picking up children from one of the elementary schools, there have been delays in the school releasing and loading the children. You stated that you informed the schools that you would return for pickup later in your routes; due to their delays causing you to arrive late for pickup at the other schools. You also stated that your policy is for parents to notify you if their child will not be riding. It was reported that there were times a child was not picked up because the school stated the child was not there, but later you were called back because the child was present, and you needed to pick them up. You stated that you returned to get the child. Transportation records were reviewed including permission to transport forms, emergency information and transportation logs. One child being transported did not have a photograph attached to their emergency information. Based on observations and collateral reports this allegation was confirmed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. During the visit on 9/11/25 a menu for the week of 9/15/25-9/19/25 was not posted. Today a menu for the week of 9/29/25-9/26/25 was not posted or available. 10A NCAC 09 .0901(b) 871 Center staff did not comply with the safe sleep policy. On 9/11/25 a child under age one was observed sleeping in carrier in classroom space #5. On 9/22/25 a child under age one was observed sleeping in a swing in classroom space #5. 10A NCAC 09 .0606(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child being transported did not have a picture attached to their emergency information form. 10A NCAC 09 .1003(d) 1756 Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. 10A NCAC 09 .2818 1790 A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. A child in classroom space #3 was observed with a lunch from home. An opt-out form was not on file. .0901(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. It was reported that on August 28, 2025, one staff member cared for sixteen children three to four years of age alone. A plan must be in place to ensure the required number of staff are available to care for the children enrolled, including substitute staff in the event of an emergency. Hire additional staff to ensure ratios are maintained throughout the operational hours. Safe Sleep Practices: Facilities must develop a written policy that describes the practices to be used to promote safe sleep when infants are napping or sleeping. The policy should explain that these practices aim to reduce the risk of sudden infant death syndrome (SIDS) or suffocation death and other infant deaths that could occur when an infant is in a crib or asleep. You have adopted the safe sleep policy created by the Division of Child Development and Early Education. In this policy it states infants are not placed in or left in car safety seats, strollers, swings, or infant carriers to sleep. An infant on 9/11/25 was observed sleeping in a car seat and during today’s visit a child was asleep in a swing. Staff removed the child an place the child in the crib when I prompted them to. Conduct a review of your facilities ITS-SIDS policy with staff. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Child care programs must assure that anyone who transports children can obtain emergency care promptly. Emergency contact information for each child must be easily accessible and located on the child care vehicle. One child did not have a photograph attached to their emergency information during the visit on 9/11/25. You corrected the violation and today I observed the child’s picture attached to the child’s permission to transport and emergency information form. Have parents complete required transportation forms and take a photograph of the children prior to continuing transportation. Nutrition: Parents/guardians need to be informed about food served in the facility to know how to complement it with the food they serve at home. A weekly menu was posted in the kitchen. During the visit on 9/11/25 we discussed that menus should be planned at least one week in advance. Today a menu for the upcoming week was not available. Plan meals for the month and post meals for the entire month. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 9/22/2025 Number Present: 25 Completed Date: 9/22/2025 Age: From 0 To 4 Total Minutes: 213 Time In: 10:57 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that adequate supervision is not being provided. There is a concern that nutrition guidelines are not being followed. There is a concern that children are not being cared for in nurturing and caring environments. There is a concern transportation guidelines are to being provided. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children throughout the classroom spaces were observed eating lunch. Lunch included beef with beans, sliced bread, peached, mashed potatoes and milk. Following lunch children rested on linen covered cots the lights were dimmed and soft music played. Based on the information provided regarding adequate supervision not being provided, staff were assigned to each classroom. There was one additional staff available on site and assisting in classroom spaces as needed. Selected staff interviews were conducted. It was reported on August 28, 2025, one staff member cared for sixteen children three to four years of age in classroom space #3. Classroom attendance reports and head count sheets were reviewed. Staff timecard were requested and you were not able to locate them during the visit. Staff redirected children as needed. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding nutrition guidelines not being followed, I reviewed posted menus in the kitchen and in the hallway on the parent information board. During the complaint visit on 9/11/25 a menu was not posted for the next week, 9/15/25-9/19/25. You stated that the menus rotate every four weeks. You provided the menu for 9/15/25-9/19/25 during that visit. It was reported that children had cornflakes, milk and apple juice for breakfast. During today’s visit a menu was posted for the current week, a menu for the upcoming week was not posted. Based on observations and collateral reports this allegation was confirmed. Based on the information provided regarding children not being cared for in nurturing and caring environments, staff used appropriate tones and interactions with the children. Staff redirected children when needed. Staff greeted children as they arrived and comforted children who were upset. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding transportation guidelines, you informed me that when picking up children from one of the elementary schools, there have been delays in the school releasing and loading the children. You stated that you informed the schools that you would return for pickup later in your routes; due to their delays causing you to arrive late for pickup at the other schools. You also stated that your policy is for parents to notify you if their child will not be riding. It was reported that there were times a child was not picked up because the school stated the child was not there, but later you were called back because the child was present, and you needed to pick them up. You stated that you returned to get the child. Transportation records were reviewed including permission to transport forms, emergency information and transportation logs. One child being transported did not have a photograph attached to their emergency information. Based on observations and collateral reports this allegation was confirmed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. During the visit on 9/11/25 a menu for the week of 9/15/25-9/19/25 was not posted. Today a menu for the week of 9/29/25-9/26/25 was not posted or available. 10A NCAC 09 .0901(b) 871 Center staff did not comply with the safe sleep policy. On 9/11/25 a child under age one was observed sleeping in carrier in classroom space #5. On 9/22/25 a child under age one was observed sleeping in a swing in classroom space #5. 10A NCAC 09 .0606(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child being transported did not have a picture attached to their emergency information form. 10A NCAC 09 .1003(d) 1756 Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. 10A NCAC 09 .2818 1790 A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. A child in classroom space #3 was observed with a lunch from home. An opt-out form was not on file. .0901(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. It was reported that on August 28, 2025, one staff member cared for sixteen children three to four years of age alone. A plan must be in place to ensure the required number of staff are available to care for the children enrolled, including substitute staff in the event of an emergency. Hire additional staff to ensure ratios are maintained throughout the operational hours. Safe Sleep Practices: Facilities must develop a written policy that describes the practices to be used to promote safe sleep when infants are napping or sleeping. The policy should explain that these practices aim to reduce the risk of sudden infant death syndrome (SIDS) or suffocation death and other infant deaths that could occur when an infant is in a crib or asleep. You have adopted the safe sleep policy created by the Division of Child Development and Early Education. In this policy it states infants are not placed in or left in car safety seats, strollers, swings, or infant carriers to sleep. An infant on 9/11/25 was observed sleeping in a car seat and during today’s visit a child was asleep in a swing. Staff removed the child an place the child in the crib when I prompted them to. Conduct a review of your facilities ITS-SIDS policy with staff. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Child care programs must assure that anyone who transports children can obtain emergency care promptly. Emergency contact information for each child must be easily accessible and located on the child care vehicle. One child did not have a photograph attached to their emergency information during the visit on 9/11/25. You corrected the violation and today I observed the child’s picture attached to the child’s permission to transport and emergency information form. Have parents complete required transportation forms and take a photograph of the children prior to continuing transportation. Nutrition: Parents/guardians need to be informed about food served in the facility to know how to complement it with the food they serve at home. A weekly menu was posted in the kitchen. During the visit on 9/11/25 we discussed that menus should be planned at least one week in advance. Today a menu for the upcoming week was not available. Plan meals for the month and post meals for the entire month. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0925-004L Visit Date: 9/22/2025 Number Present: 25 Completed Date: 9/22/2025 Age: From 0 To 4 Total Minutes: 213 Time In: 10:57 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that adequate supervision is not being provided. There is a concern that nutrition guidelines are not being followed. There is a concern that children are not being cared for in nurturing and caring environments. There is a concern transportation guidelines are to being provided. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions monitored. Children throughout the classroom spaces were observed eating lunch. Lunch included beef with beans, sliced bread, peached, mashed potatoes and milk. Following lunch children rested on linen covered cots the lights were dimmed and soft music played. Based on the information provided regarding adequate supervision not being provided, staff were assigned to each classroom. There was one additional staff available on site and assisting in classroom spaces as needed. Selected staff interviews were conducted. It was reported on August 28, 2025, one staff member cared for sixteen children three to four years of age in classroom space #3. Classroom attendance reports and head count sheets were reviewed. Staff timecard were requested and you were not able to locate them during the visit. Staff redirected children as needed. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding nutrition guidelines not being followed, I reviewed posted menus in the kitchen and in the hallway on the parent information board. During the complaint visit on 9/11/25 a menu was not posted for the next week, 9/15/25-9/19/25. You stated that the menus rotate every four weeks. You provided the menu for 9/15/25-9/19/25 during that visit. It was reported that children had cornflakes, milk and apple juice for breakfast. During today’s visit a menu was posted for the current week, a menu for the upcoming week was not posted. Based on observations and collateral reports this allegation was confirmed. Based on the information provided regarding children not being cared for in nurturing and caring environments, staff used appropriate tones and interactions with the children. Staff redirected children when needed. Staff greeted children as they arrived and comforted children who were upset. Based on observations and collateral reports this allegation was unconfirmed. Based on the information provided regarding transportation guidelines, you informed me that when picking up children from one of the elementary schools, there have been delays in the school releasing and loading the children. You stated that you informed the schools that you would return for pickup later in your routes; due to their delays causing you to arrive late for pickup at the other schools. You also stated that your policy is for parents to notify you if their child will not be riding. It was reported that there were times a child was not picked up because the school stated the child was not there, but later you were called back because the child was present, and you needed to pick them up. You stated that you returned to get the child. Transportation records were reviewed including permission to transport forms, emergency information and transportation logs. One child being transported did not have a photograph attached to their emergency information. Based on observations and collateral reports this allegation was confirmed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. During the visit on 9/11/25 a menu for the week of 9/15/25-9/19/25 was not posted. Today a menu for the week of 9/29/25-9/26/25 was not posted or available. 10A NCAC 09 .0901(b) 871 Center staff did not comply with the safe sleep policy. On 9/11/25 a child under age one was observed sleeping in carrier in classroom space #5. On 9/22/25 a child under age one was observed sleeping in a swing in classroom space #5. 10A NCAC 09 .0606(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child being transported did not have a picture attached to their emergency information form. 10A NCAC 09 .1003(d) 1756 Enhanced staff/child ratios and group sizes were not met. It was reported that on August 28, 2025 one staff member cared for sixteen children three to four years of age. 10A NCAC 09 .2818 1790 A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. A child in classroom space #3 was observed with a lunch from home. An opt-out form was not on file. .0901(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance regarding violations documented: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. It was reported that on August 28, 2025, one staff member cared for sixteen children three to four years of age alone. A plan must be in place to ensure the required number of staff are available to care for the children enrolled, including substitute staff in the event of an emergency. Hire additional staff to ensure ratios are maintained throughout the operational hours. Safe Sleep Practices: Facilities must develop a written policy that describes the practices to be used to promote safe sleep when infants are napping or sleeping. The policy should explain that these practices aim to reduce the risk of sudden infant death syndrome (SIDS) or suffocation death and other infant deaths that could occur when an infant is in a crib or asleep. You have adopted the safe sleep policy created by the Division of Child Development and Early Education. In this policy it states infants are not placed in or left in car safety seats, strollers, swings, or infant carriers to sleep. An infant on 9/11/25 was observed sleeping in a car seat and during today’s visit a child was asleep in a swing. Staff removed the child an place the child in the crib when I prompted them to. Conduct a review of your facilities ITS-SIDS policy with staff. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Child care programs must assure that anyone who transports children can obtain emergency care promptly. Emergency contact information for each child must be easily accessible and located on the child care vehicle. One child did not have a photograph attached to their emergency information during the visit on 9/11/25. You corrected the violation and today I observed the child’s picture attached to the child’s permission to transport and emergency information form. Have parents complete required transportation forms and take a photograph of the children prior to continuing transportation. Nutrition: Parents/guardians need to be informed about food served in the facility to know how to complement it with the food they serve at home. A weekly menu was posted in the kitchen. During the visit on 9/11/25 we discussed that menus should be planned at least one week in advance. Today a menu for the upcoming week was not available. Plan meals for the month and post meals for the entire month. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 6/11/2025 Number Present: 23 Completed Date: 6/11/2025 Age: From 0 To 8 Total Minutes: 133 Time In: 08:37 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator, arrived during the visit from the morning van route. Children throughout the classroom spaces were observed during morning, free play with age-appropriate materials. Children under are one received individual care including comforting a crying infant. The following violation was observed. Violation Number Comment Rule 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last documented revision of the facilities EPR was 6/5/2024. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: EPR Plan: Your programs Emergency Preparedness and Response plan was created to assist you with following a plan in the event of an emergency. You must update your plan yearly or update the plan whenever changes occur in your program. Your facilities emergency response plan must be reviewed with staff annually or when changes occur. Your last revision was 6/5/24, the annual review was due by 6/5/25. You stated that you had begun reviewing the plan. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. A violation was observed today. One violation was documented during today’s visit. Stipulation #2: Within one (1) week after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired one new staff members, have that staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. I received your fifth draft policies on 4/28/25, I contacted you to include a statement on staff contacting the administrator when you are out of the building and information on staff observations. You submitted your sixth draft on 4/28/25. I notified you on 5/2/25 that the policies meet the requirements of the stipulations. Today I observed birthday charts, number of children enrolled, and number of children present posted in each classroom space. Staff continue to use head count sheets, documented transitions were observed from the morning on the head count sheets. Stipulation #4: Within three (3) weeks after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. On May 15, 2025 you emailed me a copy of the meeting agenda and staff attendance sheet. Additional Comments: I arrived at your facility at 8:37am and was granted access at 8:45am. You stated that staff contacted you for guidance, and you informed them that they had extra staff member and to open the door. We also discussed that parents should never hold the door open for other individuals. Parents/guardians access the facility using a key code system. Parents should never share their code with anyone else, this is to ensure safety of the children in care and staff. You stated that you would review access to the facility with staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 24 Completed Date: 5/6/2025 Age: From 0 To 5 Total Minutes: 105 Time In: 11:05 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children in classroom spaces #2 and #3 were observed during an art activity, and children enrolled in classroom space #4 were engaged in gross motor activity with music. In classroom space #5 children’s individual needs were being met including bottle feeding while another teacher sat with children on the carpet showing them pictures of items and encouraging the children to name the items. Today's lunch included hamburger patty, mashed potatoes, green beans, whole grain rye bread and milk. The following violation was observed. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. The authorization form for a Ventolin HFA inhaler expired on 3/3/25. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Medication: No drug or medication may be administered to any child without specific written instructions from the child's parent/guardian, a physician, or other authorized health professional. An asthma inhaler in classroom space #3 medication authorization form expired 3/3/25. Check medications monthly to ensure all medications and authorizations forms are current. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. A violation was observed today. Stipulation #2: Within one (1) week after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired two new staff members, have both staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. I received your fifth draft policies on 4/28/25, I contacted you to include a statement on staff contacting the administrator when you are out of the building and information on staff observations. You submitted your sixth draft on 4/28/25. I notified you on 5/2/25 that the policies meet the requirements of the stipulations. Today I observed birthday charts, number of children enrolled, and number of children present posted in each classroom space. Staff were also using head count sheets. Stipulation #4: Within three (3) weeks after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. You informed me that you were planning to have your staff meeting this week. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 24 Completed Date: 5/6/2025 Age: From 0 To 5 Total Minutes: 105 Time In: 11:05 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children in classroom spaces #2 and #3 were observed during an art activity, and children enrolled in classroom space #4 were engaged in gross motor activity with music. In classroom space #5 children’s individual needs were being met including bottle feeding while another teacher sat with children on the carpet showing them pictures of items and encouraging the children to name the items. Today's lunch included hamburger patty, mashed potatoes, green beans, whole grain rye bread and milk. The following violation was observed. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. The authorization form for a Ventolin HFA inhaler expired on 3/3/25. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Medication: No drug or medication may be administered to any child without specific written instructions from the child's parent/guardian, a physician, or other authorized health professional. An asthma inhaler in classroom space #3 medication authorization form expired 3/3/25. Check medications monthly to ensure all medications and authorizations forms are current. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. A violation was observed today. Stipulation #2: Within one (1) week after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired two new staff members, have both staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. I received your fifth draft policies on 4/28/25, I contacted you to include a statement on staff contacting the administrator when you are out of the building and information on staff observations. You submitted your sixth draft on 4/28/25. I notified you on 5/2/25 that the policies meet the requirements of the stipulations. Today I observed birthday charts, number of children enrolled, and number of children present posted in each classroom space. Staff were also using head count sheets. Stipulation #4: Within three (3) weeks after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. You informed me that you were planning to have your staff meeting this week. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0325-312L Visit Date: 4/1/2025 Number Present: 8 Completed Date: 4/1/2025 Age: From 0 To 4 Total Minutes: 224 Time In: 08:11 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete gathering of information regarding alleged violations of child care requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions. The license and emergency care plan were posted. Children enrolled in classroom space #5 were during breakfast. Children in classroom space #2 and #4 were observed coloring at child sized tables. Later I observed breakfast being served in classroom space #2. Breakfast included bagels, pears, and milk. Regarding the alleged violations of child care requirements, you and your staff were interviewed during the visit. You shared with me that the facility is under staffed due to a staff member recently leaving the facility. You also informed me that since then you have rehired a previous staff member, you are following a 10am cut off time, you have recently issued late fees for late pick up, and you are only offering transportation for only three schools to assist in maintaining staff/child ratio with your current staffing. Today I observed a child four months of age with a bottle propped up as the child sat in a carrier in classroom space #5 along with children one year of age in highchairs eating bagels. The staff member walked back and forth across the classroom at the counter completing other tasks. Based on observations, the allegation is not confirmed. Violation Number Comment Rule 531 Bottles were propped. In classroom space #5 a child four months of age sat in a carrier with a bottle propped. 10A NCAC 09 .0902(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted March 2025. .0604(t); .0302(d)(5) 1809 The facility operator did not complete the corrective action as specified by the Division. The administrator did not meet deadlines for submitting written policies and procedures. A fourth draft was request by March 10, 2025. The fourth draft was received on March 11, 2025. A fifth draft was requested on March 19, 2025 by March 26, 2025. You submitted your fifth draft on March 31, 2025. G.S. 110-105.6(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Infant Feeding: The manner in which food is given to infants is conducive to the development of sound eating habits for life. Caregivers should hold infants who are bottle feeding whenever possible, even if the children are old enough to hold their own bottle. An approved highchair can be used for children who are able to hold their own bottle. Bottle propping can cause choking and aspiration and may contribute to long-term health issues. Staff must be within arms reach to prevent choking or aspiration during toddler meals. We discussed proper feeding for infant and toddler children. Emergency Drills: Fire drills are required to be conducted at least monthly to ensure that the operator and children are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. A fire drill was not conducted March 2025. Set a reminder once a month to conduct your fire drills. Administrative Action: Corrective Action Plan Stipulation #1: Maintaining compliance with NC Child Care Requirements. Violations of child care requirements were observed. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Your staff completed this training on October 10, 2024. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. You submitted a draft and additional information was required. Submit your fourth draft by March 10, 2025. You submitted your fourth draft on March 11, 2025. I contacted you via telephone on March 19, 2025, requesting you add additional information on grouping children and transitioning children by March 26, 2025. You submitted your fifth draft on March 31, 2025. We reviewed the draft during today’s visit and additional information requested to included implementation of grouping children and transitions. Submit your next draft by April 4, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. Follow up visits may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0325-312L Visit Date: 4/1/2025 Number Present: 8 Completed Date: 4/1/2025 Age: From 0 To 4 Total Minutes: 224 Time In: 08:11 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete gathering of information regarding alleged violations of child care requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions. The license and emergency care plan were posted. Children enrolled in classroom space #5 were during breakfast. Children in classroom space #2 and #4 were observed coloring at child sized tables. Later I observed breakfast being served in classroom space #2. Breakfast included bagels, pears, and milk. Regarding the alleged violations of child care requirements, you and your staff were interviewed during the visit. You shared with me that the facility is under staffed due to a staff member recently leaving the facility. You also informed me that since then you have rehired a previous staff member, you are following a 10am cut off time, you have recently issued late fees for late pick up, and you are only offering transportation for only three schools to assist in maintaining staff/child ratio with your current staffing. Today I observed a child four months of age with a bottle propped up as the child sat in a carrier in classroom space #5 along with children one year of age in highchairs eating bagels. The staff member walked back and forth across the classroom at the counter completing other tasks. Based on observations, the allegation is not confirmed. Violation Number Comment Rule 531 Bottles were propped. In classroom space #5 a child four months of age sat in a carrier with a bottle propped. 10A NCAC 09 .0902(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted March 2025. .0604(t); .0302(d)(5) 1809 The facility operator did not complete the corrective action as specified by the Division. The administrator did not meet deadlines for submitting written policies and procedures. A fourth draft was request by March 10, 2025. The fourth draft was received on March 11, 2025. A fifth draft was requested on March 19, 2025 by March 26, 2025. You submitted your fifth draft on March 31, 2025. G.S. 110-105.6(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Infant Feeding: The manner in which food is given to infants is conducive to the development of sound eating habits for life. Caregivers should hold infants who are bottle feeding whenever possible, even if the children are old enough to hold their own bottle. An approved highchair can be used for children who are able to hold their own bottle. Bottle propping can cause choking and aspiration and may contribute to long-term health issues. Staff must be within arms reach to prevent choking or aspiration during toddler meals. We discussed proper feeding for infant and toddler children. Emergency Drills: Fire drills are required to be conducted at least monthly to ensure that the operator and children are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. A fire drill was not conducted March 2025. Set a reminder once a month to conduct your fire drills. Administrative Action: Corrective Action Plan Stipulation #1: Maintaining compliance with NC Child Care Requirements. Violations of child care requirements were observed. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Your staff completed this training on October 10, 2024. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. You submitted a draft and additional information was required. Submit your fourth draft by March 10, 2025. You submitted your fourth draft on March 11, 2025. I contacted you via telephone on March 19, 2025, requesting you add additional information on grouping children and transitioning children by March 26, 2025. You submitted your fifth draft on March 31, 2025. We reviewed the draft during today’s visit and additional information requested to included implementation of grouping children and transitions. Submit your next draft by April 4, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. Follow up visits may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0325-312L Visit Date: 4/1/2025 Number Present: 8 Completed Date: 4/1/2025 Age: From 0 To 4 Total Minutes: 224 Time In: 08:11 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete gathering of information regarding alleged violations of child care requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions. The license and emergency care plan were posted. Children enrolled in classroom space #5 were during breakfast. Children in classroom space #2 and #4 were observed coloring at child sized tables. Later I observed breakfast being served in classroom space #2. Breakfast included bagels, pears, and milk. Regarding the alleged violations of child care requirements, you and your staff were interviewed during the visit. You shared with me that the facility is under staffed due to a staff member recently leaving the facility. You also informed me that since then you have rehired a previous staff member, you are following a 10am cut off time, you have recently issued late fees for late pick up, and you are only offering transportation for only three schools to assist in maintaining staff/child ratio with your current staffing. Today I observed a child four months of age with a bottle propped up as the child sat in a carrier in classroom space #5 along with children one year of age in highchairs eating bagels. The staff member walked back and forth across the classroom at the counter completing other tasks. Based on observations, the allegation is not confirmed. Violation Number Comment Rule 531 Bottles were propped. In classroom space #5 a child four months of age sat in a carrier with a bottle propped. 10A NCAC 09 .0902(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted March 2025. .0604(t); .0302(d)(5) 1809 The facility operator did not complete the corrective action as specified by the Division. The administrator did not meet deadlines for submitting written policies and procedures. A fourth draft was request by March 10, 2025. The fourth draft was received on March 11, 2025. A fifth draft was requested on March 19, 2025 by March 26, 2025. You submitted your fifth draft on March 31, 2025. G.S. 110-105.6(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Infant Feeding: The manner in which food is given to infants is conducive to the development of sound eating habits for life. Caregivers should hold infants who are bottle feeding whenever possible, even if the children are old enough to hold their own bottle. An approved highchair can be used for children who are able to hold their own bottle. Bottle propping can cause choking and aspiration and may contribute to long-term health issues. Staff must be within arms reach to prevent choking or aspiration during toddler meals. We discussed proper feeding for infant and toddler children. Emergency Drills: Fire drills are required to be conducted at least monthly to ensure that the operator and children are aware of what actions to take in the event of a life-threatening emergency. It is important that you use the pull station that is installed in your facility as the source of notification. A fire drill was not conducted March 2025. Set a reminder once a month to conduct your fire drills. Administrative Action: Corrective Action Plan Stipulation #1: Maintaining compliance with NC Child Care Requirements. Violations of child care requirements were observed. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Your staff completed this training on October 10, 2024. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. You submitted a draft and additional information was required. Submit your fourth draft by March 10, 2025. You submitted your fourth draft on March 11, 2025. I contacted you via telephone on March 19, 2025, requesting you add additional information on grouping children and transitioning children by March 26, 2025. You submitted your fifth draft on March 31, 2025. We reviewed the draft during today’s visit and additional information requested to included implementation of grouping children and transitions. Submit your next draft by April 4, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. Follow up visits may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: 0225-264L Visit Date: 3/11/2025 Number Present: 24 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 177 Time In: 10:18 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete gathering of information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that appropriate ratios are not maintained. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions. The license and emergency care plan were posted. Children in classroom space #1 were observed sitting in highchairs, eating lunch. In classroom space #2 children were observed sitting at a child sized tables coloring large egg shaped construction paper with crayons. Lunch included baked beans with hot dogs, corn, pineapples, and milk. Regarding the allegation that that appropriate ratios are not being followed, I observed one child two years of age being cared for in the classroom space #5 with one child under age one and two children on years of age. When asked, the staff informed me they forgot the child turned two the previous day. Later during the visit, the child was moved back to classroom space #4. I reviewed attendance records for March 2025, February 2025, and December 2024. Your staff could not locate records for January 2025. I also reviewed transportation records for children being transported to head start. Staff members were assigned to each classroom space, and there was one staff member available who assisted staff and served lunch. Based on observations, the allegation is confirmed. Violation Number Comment Rule 1846 A child two years or older was placed with children under one year of age without physician certificate that the developmental age of the child makes this placement appropriate. One child two years of age was being cared for in classroom space #5 with children one child under age one and three children one years of age. .0713(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff/Child Ratio: Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. In any multi age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Children under one year of age shall be kept separate from children two years of age and over. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years old. A child two years of age was being cared for in the classroom space with one child under age one. We discussed to assist staff with tracking children’s ages include the child’s age on attendance rosters so that all staff are aware of children’s ages. Additional Comments: Today we reviewed your facilities operating hours, 6:30am-6:00pm, you are not currently operating second shift. We reviewed that children can be grouped from 6:30am-7:30am and 5:00pm-6:00pm, provided staff are maintaining the ratio for the youngest child. Violations were documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. Confirmed allegations may lead to an administrative action against your license. A follow up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 29 Completed Date: 2/24/2025 Age: From 0 To 5 Total Minutes: 89 Time In: 10:06 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children throughout the classroom spaces were engaged with age-appropriate materials including blocks and table toys. Children enrolled in classroom space #5 received care according to their individual needs including feeding. The following violations were observed. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff T. Little hired 1/16/25 did not have a valid medical report on file. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Medical Reports- Caregivers/teachers need to be physically and emotionally healthy to perform the tasks of providing care to children. A medical statement should be on file upon hire. Staff, T. Little hired on 1/16/25 had a medical report on file dated December 2023. We discussed that medical report must be within 12 months of the staff’s hire date. You stated that you had the staff get a new medical report but you were unable to locate it during the visit. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired two new staff members, have both staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. You submitted a draft and additional information was required. Submit your fourth draft by March 10, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 29 Completed Date: 2/24/2025 Age: From 0 To 5 Total Minutes: 89 Time In: 10:06 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children throughout the classroom spaces were engaged with age-appropriate materials including blocks and table toys. Children enrolled in classroom space #5 received care according to their individual needs including feeding. The following violations were observed. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff T. Little hired 1/16/25 did not have a valid medical report on file. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Medical Reports- Caregivers/teachers need to be physically and emotionally healthy to perform the tasks of providing care to children. A medical statement should be on file upon hire. Staff, T. Little hired on 1/16/25 had a medical report on file dated December 2023. We discussed that medical report must be within 12 months of the staff’s hire date. You stated that you had the staff get a new medical report but you were unable to locate it during the visit. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired two new staff members, have both staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. You submitted a draft and additional information was required. Submit your fourth draft by March 10, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ABOVE & BEYOND CHILD CARE Facility ID: 74000313 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 28 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 90 Time In: 09:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements related to an Administrative Action- Written Warning, dated September 13, 2024, issued to Above & Beyond Child Care. Upon entrance of the facility, I reviewed the Administrative Action-Written Warning, Cover Letter and Corrective Action Plan posted near entry door on an information board, visible to staff and parents. K. Ore, administrator assisted me during today’s visit. Children enrolled in classroom space #4 engaged in free play including music with scarves and instruments. In classroom space #2 children sat at child sized tables coloring. Teachers moved around the classroom spaces engaging in conversation with children, comforting and redirecting children when needed. The following violations were observed. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In classroom space #4 a container of Baby Powder was in a child's open bookbag on a shelf below five feet. .2820(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation of orientation was not on file for staff A. Yarrell hired on 12/10/24. .1101(a)(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was provided on the following: Staff Orientation Training - All new staff must receive 16 hours of orientation in the first six weeks of employment. Six of those hours are required to be completed within the first two weeks. A.Yarrell was hired on 12/10/24. There was no documentation of orientation received. You stated that she completed orientation the first two days of her working. You did not complete the documentation of orientation form. You informed me that any new staff hired will spend the first two days doing orientation. Create a new hire checklist for yourself to ensure all documents are received and completed within the required timeframes. Corrective Action Plan: Stipulation #1: Maintaining compliance with NC Child Care Requirements. Stipulation #2: Within one (1) week (October 8, 2024) after this Notice is received, K. Ore owner/administrator, shall participate in the Managing Emotions & Self-Regulation training offered by Southwestern Child Development Commission. Ms. Ore shall visit www.swcdcinc.org, to register for this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the enrollment and successful completion of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Your staff completed this training on October 10, 2024. You have acquired two new staff members, have both staff complete the training. We also discussed as you hire new staff have them complete the training as part of orientation. Stipulation #3: Within two (2) weeks ( October 24, 2024)after completion of Item #2, Ms. Ore shall revise the facility’s staff/child ratios written policies and procedures, to include a staffing pattern plan, and incorporate strategies which ensures minimum staff/child ratios are met throughout the day. The amended written policies and procedures shall be submitted for approval. You submitted a second draft of the policies and procedures on November 18, 2024. Today we discussed revising the plan to include your previous plan on staff/child ratios, and to ensure plan provides policies and procedures for staff. Your third draft is due by January 15, 2025. Stipulation #4: Within three (3) weeks (October 22, 2024) after this Notice is received, Ms. Ore shall contact the Child Care Health Consultant to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. December 4, 2024 I received a training roster for a training completed December 2, 2024. Stipulation #5: Within two (2) weeks after approval of the written policies and procedures in Item #3, a staff meeting shall be conducted to discuss the approved written policies and procedures. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory meeting. Documentation of the staff meeting shall be submitted within three (3) days following the review(s). Documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times