NC GS 110-90 · Violation

Name of Operation: TURNER TOTS LEARNING ACADEMY Facility ID: 41001957 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 21 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 90 Time In: 10:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements. This facility currently operates with a Three Star license issued on September 10, 2018. Upon arrival to the facility, I was greeted by the administrator, Ms. LaTonya Turner. Ms. Turner assisted me during my visit today. A partial assessment of child care requirements occurred during today's visit. I monitored supervision, staff/child ratio, adequate/approved space, license posted and permit restrictions. A walk-thru of the indoor and outdoor spaces used by the children was monitored. Twenty-one (21) children were present during today’s visit. I observed the children playing outside, completing bathroom routines, eating lunch, participating in teacher directed and free choice activities. In the infant room, I observed two infants with the teacher playing on the floor and one infant sleeping in a crib. Staff and child ratios were observed in compliance during today’s visit. In the classroom for infants and toddlers, I observed the teachers providing routine care and interacting with the children in a nurturing manner. A sanitation inspection was conducted on December 18, 2024, resulting in a superior classification. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. During today's visit, one violation of child care requirements was cited. The violation was corrected during the visit therefore a letter of compliance is not required to be emailed to me. Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the preschool playground vegetation was growing in the mulch. Ms. Turner corrected this during the visit by pulling up the vegetation and discarding it. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. We discussed: Clean Classrooms for Carolina Kids Due to the recent impacts of Hurricane Helene and other natural disasters, the Clean Classrooms for Carolina Kids enrollment deadline has been revised statewide, and schools and child care facilities that have not yet enrolled should complete the online process by May 31, 2025. Enroll now at: https://www.cleanwaterforcarolinakids.org/enroll The lead-based paint and asbestos enrollment surveys must be completed for ALL schools and childcare facilities within school districts prior to receiving on-site inspections. As this is a legislatively mandated effort, facilities are required to meet rule requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816). Clean Classrooms for Carolina Kids™ is designed to ensure facilities meet all requirements, receive direct support throughout the participation process, and have access to communication resources. This program is free, covers testing, inspections, and mitigation, and is intended to improve child-occupied facilities across North Carolina. Some programs have only completed the process for lead testing in water. Testing includes lead in water, lead based paint, and asbestos. You should complete the online process for all 3 by May 31, 2025. In addition, testing should also be completed every three years for childcare centers. Extension of Hold Harmless provisions - star rated license assessments and reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments continue to be required for new child care programs. Updated Program Assessment Tool – Beginning on February 1, 2025, child care facilities will use the Environment Rating Scale – Third Edition for family child care homes, infant/toddler classrooms and preschool classrooms, if requesting a program assessment or reassessment. This updated edition includes language and interaction measures, a need consistently identified by early childhood professionals during listening sessions. If you have any questions or need assistance, please contact me. Thank you for your cooperation during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: TURNER TOTS LEARNING ACADEMY Facility ID: 41001957 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0924-006A Visit Date: 9/10/2024 Number Present: 17 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 11:30 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Latonya Turner, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Turner and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. A staff member failed to maintain an accurate account of daily departures of enrolled children on 8/28/24. 10A NCAC 09 .0302(d)(4) 303 Children were not adequately supervised at all times. Staff members responsible for the supervision of children while on the playground on 8/28/24, failed to provide adequate supervision for children and were not aware or in a position to intervene when an incident occurred between two children and a child sustained injuries. .1801(a)(1-5) 415 A current schedule was not posted for each group of children for reference. The facility had a current schedule posted in each classroom however a staff member failed to follow the posted schedule of activities in the classroom for three and four-year-old children. GS 110-91(12);.0508(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to complete an incident report with all information required in rule and was not signed by a parent. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to utilize an incident log with all information required within the child care rule for an incident that occurred on 8/28/24. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members failed to successfully renew their First Aid certification on or before the expiration. .1102(c) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. A staff member failed to submit an incident report to the Division when an enrolled child received medical treatment within the required timeframe. .0802(f) Violations must be corrected immediately. Within one week, 9/17/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: TURNER TOTS LEARNING ACADEMY Facility ID: 41001957 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0924-006A Visit Date: 9/10/2024 Number Present: 17 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 11:30 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Latonya Turner, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Turner and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. A staff member failed to maintain an accurate account of daily departures of enrolled children on 8/28/24. 10A NCAC 09 .0302(d)(4) 303 Children were not adequately supervised at all times. Staff members responsible for the supervision of children while on the playground on 8/28/24, failed to provide adequate supervision for children and were not aware or in a position to intervene when an incident occurred between two children and a child sustained injuries. .1801(a)(1-5) 415 A current schedule was not posted for each group of children for reference. The facility had a current schedule posted in each classroom however a staff member failed to follow the posted schedule of activities in the classroom for three and four-year-old children. GS 110-91(12);.0508(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to complete an incident report with all information required in rule and was not signed by a parent. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to utilize an incident log with all information required within the child care rule for an incident that occurred on 8/28/24. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members failed to successfully renew their First Aid certification on or before the expiration. .1102(c) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. A staff member failed to submit an incident report to the Division when an enrolled child received medical treatment within the required timeframe. .0802(f) Violations must be corrected immediately. Within one week, 9/17/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TURNER TOTS LEARNING ACADEMY Facility ID: 41001957 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 27 Completed Date: 5/16/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements. Meg Riddle, Licensing Supervisor was present and assisted during today’s visit. This facility currently operates with a Three Star license issued on September 10, 2018. Upon arrival to the facility, I was greeted by the administrator, Ms. LaTonya Turner. Ms. Turner assisted me during my visit today. A walk-thru of the indoor and outdoor spaces used by the children was monitored. Twenty-seven (27) children were present during today’s visit. The children were observed during center time playing in various, meal time, during outdoor play and during several transitions. I monitored staff/ child ratios and supervision as I walked throughout the facility and found both in compliance. All staff had current Criminal Background qualifying letters on file and current CPR/First Aid Training as required. One new staff file was reviewed. A sanitation inspection was conducted on December 18, 2023. This facility received a superior classification and twelve (12) demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. The following violations of childcare requirements were cited today: Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the preschool playground vegetation was observed growing underneath the playground equipment, and the steps leading to the play space. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the space for infants and outlet was observed uncovered near a crib. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence on the preschool playground had sections that need repair and needed to be tacked down. GS 110-91(6); .0605((i) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. An evacuation crib was not available in the space for infants. .0604(r) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violation must be corrected immediately. Please send a letter of compliance stating how the above violation was corrected and what you will do in the future to prevent this violation from being cited. Please email me this letter by May 30, 2024. Playground Recommendations: During today’s visit several hazards were observed on the playground area. It is imperative to keep your outdoor area safe for the children to use at all times. We discussed an older piece of playground equipment that continues to require a lot of maintenance to stay compliance, it was suggested that you remove this equipment. As a reminder continue with your daily checks of the playground area before the children go outside. CONSULTATION AND RESOURCES: Technical assistance regarding how to achieve and maintain compliance was offered. Health & Safety Requirements were also reviewed. RATED LICENSE UPDATE: As you have been made aware the hold harmless legislation was extended and signed into law on Monday June 12, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024. You are in COHORT #1. Your preparation year for your three-year reassessment began July 2023-June 2024. ** You attended my training on January 29, 2024, where I reviewed the upcoming Rating License process and the recommended steps I suggested, to assist you with preparing for your upcoming renewal year. After the training you contacted me and stated you wanted to have a practice ERS assessment conducted at your facility. This would be the first time you have had the assessment conducted. I requested the ERS for you on your behalf and your assessment window will begin on May 27, 2024. I also conducted a technical assistance visit with you on April 24, 2024, to assist you with preparing for your ERS assessment. I also recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. --Have all staff update their WORKS account to reflect all currently completed coursework (DCDEE-WORKS). --Request technical assistance with your Child Care Consultant and local partners. --Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. --Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) --Reach out to your local Community College to discuss educational opportunities UPDATED RULES: Effective July 1, 2023, we have new rules posted on the DCDEE website. The changes are within the rules for: staff/child ratios and group sizes .0713, cooperative arrangements .2513, and enhanced space requirements .2809. Please refer to the website for more information. NEW CHILD CARE SANITATION RULES: The NC Children’s Environmental Health has re-adopted child care sanitation rules effective July 1, 2023. These rules can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Section_2800_Sanitation_of_Child_Care_Centers.pdf. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We appreciate all you are doing to serve the children and families of NC. If you have any further questions or concerns, please contact me at: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) Mailing Address: 2201 Mail Service Road Raleigh, NC 27699 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: TURNER TOTS LEARNING ACADEMY Facility ID: 41001957 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 27 Completed Date: 5/16/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements. Meg Riddle, Licensing Supervisor was present and assisted during today’s visit. This facility currently operates with a Three Star license issued on September 10, 2018. Upon arrival to the facility, I was greeted by the administrator, Ms. LaTonya Turner. Ms. Turner assisted me during my visit today. A walk-thru of the indoor and outdoor spaces used by the children was monitored. Twenty-seven (27) children were present during today’s visit. The children were observed during center time playing in various, meal time, during outdoor play and during several transitions. I monitored staff/ child ratios and supervision as I walked throughout the facility and found both in compliance. All staff had current Criminal Background qualifying letters on file and current CPR/First Aid Training as required. One new staff file was reviewed. A sanitation inspection was conducted on December 18, 2023. This facility received a superior classification and twelve (12) demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. The following violations of childcare requirements were cited today: Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the preschool playground vegetation was observed growing underneath the playground equipment, and the steps leading to the play space. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the space for infants and outlet was observed uncovered near a crib. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence on the preschool playground had sections that need repair and needed to be tacked down. GS 110-91(6); .0605((i) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. An evacuation crib was not available in the space for infants. .0604(r) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violation must be corrected immediately. Please send a letter of compliance stating how the above violation was corrected and what you will do in the future to prevent this violation from being cited. Please email me this letter by May 30, 2024. Playground Recommendations: During today’s visit several hazards were observed on the playground area. It is imperative to keep your outdoor area safe for the children to use at all times. We discussed an older piece of playground equipment that continues to require a lot of maintenance to stay compliance, it was suggested that you remove this equipment. As a reminder continue with your daily checks of the playground area before the children go outside. CONSULTATION AND RESOURCES: Technical assistance regarding how to achieve and maintain compliance was offered. Health & Safety Requirements were also reviewed. RATED LICENSE UPDATE: As you have been made aware the hold harmless legislation was extended and signed into law on Monday June 12, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024. You are in COHORT #1. Your preparation year for your three-year reassessment began July 2023-June 2024. ** You attended my training on January 29, 2024, where I reviewed the upcoming Rating License process and the recommended steps I suggested, to assist you with preparing for your upcoming renewal year. After the training you contacted me and stated you wanted to have a practice ERS assessment conducted at your facility. This would be the first time you have had the assessment conducted. I requested the ERS for you on your behalf and your assessment window will begin on May 27, 2024. I also conducted a technical assistance visit with you on April 24, 2024, to assist you with preparing for your ERS assessment. I also recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. --Have all staff update their WORKS account to reflect all currently completed coursework (DCDEE-WORKS). --Request technical assistance with your Child Care Consultant and local partners. --Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. --Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) --Reach out to your local Community College to discuss educational opportunities UPDATED RULES: Effective July 1, 2023, we have new rules posted on the DCDEE website. The changes are within the rules for: staff/child ratios and group sizes .0713, cooperative arrangements .2513, and enhanced space requirements .2809. Please refer to the website for more information. NEW CHILD CARE SANITATION RULES: The NC Children’s Environmental Health has re-adopted child care sanitation rules effective July 1, 2023. These rules can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Section_2800_Sanitation_of_Child_Care_Centers.pdf. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We appreciate all you are doing to serve the children and families of NC. If you have any further questions or concerns, please contact me at: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) Mailing Address: 2201 Mail Service Road Raleigh, NC 27699 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times