10A NCAC 09 .0803 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: 0226-084L Visit Date: 2/18/2026 Number Present: 174 Completed Date: 2/18/2026 Age: From 0 To 5 Total Minutes: 300 Time In: 11:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations of noncompliance with the North Carolina Child Care Requirements. The facility currently operates with a Five-Star License. Upon arrival to the facility, I was greeted by the Center Administrator, Mrs. Nikki Bell. I informed Mrs. Bell that an allegation of noncompliance had been received regarding a child’s medical action plan. Mrs. Bell assisted me during my visit today. It was explained that classroom observations would be completed prior to meeting with her to discuss the matter further. During the investigation, I conducted an observation of the classroom identified in the allegation. At the time of the observation, the children were eating lunch. This facility utilizes a color-coded system to identify children with food allergies and food preferences. Different colored plates are assigned to children to assist classroom teachers in recognizing dietary restrictions. This system was observed being implemented during today’s observation. During the classroom observation, I reviewed both prescription and non-prescription medications maintained in the classroom for enrolled children. I also conducted a review of the documentation on file for each child, including medical action plans and related health information. Following the observation, I interviewed the classroom teachers and administrative staff. Staff members were able to provide an account of the symptoms they observed in the child on the dates when it was believed the child experienced an allergic reaction. Based on staff reports regarding the food consumed, along with a review of the child’s application and medical action plan, the documentation did not indicate that the child consumed any food identified as restricted due to a documented food allergy. Additionally, I reviewed the labels of several snack items that staff reported the child had consumed to determine whether the products contained nuts. The ingredient labels for the reviewed items did not list nuts as an ingredient. I also interviewed the parent of the child involved in the incidents, who is employed as a teacher at the facility. The parent discussed the child’s medical action plan and the medication provided to the facility. The parent stated she was not notified during one of the incidents when the child appeared to have an allergic reaction. She further stated that she was not provided an incident report to review and sign for either occurrence in which the child reportedly experienced an allergic reaction after consuming food. Based on my investigation today, the following areas of non-compliance were identified: --Current and updated allergy restrictions were not posted in the classroom where children eat. --Permission to administer medication was found to be expired and/or contained incomplete information on the authorization forms. --Prescribed medication was not stored in a locked location as required. --Expired over the counter medication was administered. --Expired medication had not been returned to the parent. --Floater staff assigned to the classroom were not aware of all medication documented on the an action plan and were not knowledgeable about where medications were stored within the classroom. --A parent was not notified when their child experienced a possible allergic reaction. --Incident reports were not completed or provided to the parent following a child’s possible allergic reaction. During today’s visit, I conducted classroom observations, interviewed classroom teachers and the administrative team and reviewed children’s records and program records. Limited monitoring of childcare requirements occurred during today's visit. One hundred seventy-four (174) children were reported present during today’s visit. The following violations of childcare requirements were cited during today's visit. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the space for toddlers prescribed medication was not stored in a locked cabinet. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. Over the counter medication was administered to a child after the expiration date of the medicine and authorization by the parent. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In the space for toddlers, medication authorization did not include the name of the medication to be administered on the permission form. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the space toddlers a prescribed medication was left in the classroom after the medication had expired. .0803(12) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed on two separate occasions for incidents when a child had an allergic reaction. .0802 (e) 1836 Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. The medical action plan was not followed as written by the doctor for a child who has food allergies. .0801 (e) 1952 A copy of the incident report was not given to the parent. A parent did not receive a copy of an incident report after their child has a possible allergic reaction. .0802(e) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send a letter of compliance stating how the above violations were corrected and what you will do in the future to prevent these violations from being cited. Please email me this letter by March 4, 2026. Based on the information gathered during today’s classroom observations, a review of children and program records, along with staff and administrative interviews, the allegation regarding the following of a child’s emergency medical plan was substantiated. Additional violations were cited in reference to medication and the storage of medication. A follow-up visit will be conducted. CONSULTATION & RESOURCES: During today’s visit, I also contacted this facility’s Child Care Health Nurse, Majena Groomes. Ms. Groomes has offered to come onsite to conduct a comprehensive health and safety medical assessment, which will include a thorough review of all medications and action plans currently maintained at the facility. In addition, she will provide onsite training to the administrative team and staff regarding the implementation of care plans and proper medication administration procedures. Mrs. Bell stated that she will contact Ms. Groomes to schedule a date for this technical assistance visit. MEDICATION: Medicines can be crucial to the health and wellness of children. They can also be very dangerous if the wrong type or wrong amount is given to the wrong person or at the wrong time. Prevention is the key to prevent poisoning by making sure medications are inaccessible to children. Prescribed medications as well as over the counter (OTC) medicines must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). --During today’s visit we discussed the storage of medication, and the importance of having a system for monitoring the expiration dates of medication and action plans. You currently have a system that has been developed for tracking for each classroom, but the system was not being observed being used and followed consistently by the teachers and administrative team. Tracking System: We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommend that you keep a tracking log available for review that lists the medications (prescribed/over the counter) in each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. Medical Action Plans: Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. During today’s visit I completed a review of the required forms that must be on file to administer medication to children as well as the required action plans for chronic illness (such as asthma and several food allergies). I also made you aware that you can find these forms on our website. INCIDENT REPORTING: Additional technical assistance was provided related to incident documentation practices and emergency contact procedures to ensure timely and accurate communication with parents and guardians. The following requirements and recommendations were reviewed: --An incident report must be completed any time a child is injured while in care. --All sections of the incident report must be completed in full. --The details of what occurred must be clearly and thoroughly documented. --The back of the form or an additional sheet of paper may be used to provide further details, if needed. --The parent or guardian must sign the incident report. (Documents if the parent or guardian refuses to sign) --A copy of the incident report must be provided to the parent or guardian, and a copy must be placed in the child’s file. --The incident must be documented on the center’s incident log. --It is recommended that each classroom keep blank incident report forms readily available. It was also recommended that administrative staff review incident reports prior to providing them to parents or guardians in order to offer guidance and ensure accuracy and completeness. If you have any further questions or concerns, please feel free to contact me: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) If you have any additional concerns, you may contact my supervisor, Meg Riddle: meg.riddle@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: 0226-084L Visit Date: 2/18/2026 Number Present: 174 Completed Date: 2/18/2026 Age: From 0 To 5 Total Minutes: 300 Time In: 11:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations of noncompliance with the North Carolina Child Care Requirements. The facility currently operates with a Five-Star License. Upon arrival to the facility, I was greeted by the Center Administrator, Mrs. Nikki Bell. I informed Mrs. Bell that an allegation of noncompliance had been received regarding a child’s medical action plan. Mrs. Bell assisted me during my visit today. It was explained that classroom observations would be completed prior to meeting with her to discuss the matter further. During the investigation, I conducted an observation of the classroom identified in the allegation. At the time of the observation, the children were eating lunch. This facility utilizes a color-coded system to identify children with food allergies and food preferences. Different colored plates are assigned to children to assist classroom teachers in recognizing dietary restrictions. This system was observed being implemented during today’s observation. During the classroom observation, I reviewed both prescription and non-prescription medications maintained in the classroom for enrolled children. I also conducted a review of the documentation on file for each child, including medical action plans and related health information. Following the observation, I interviewed the classroom teachers and administrative staff. Staff members were able to provide an account of the symptoms they observed in the child on the dates when it was believed the child experienced an allergic reaction. Based on staff reports regarding the food consumed, along with a review of the child’s application and medical action plan, the documentation did not indicate that the child consumed any food identified as restricted due to a documented food allergy. Additionally, I reviewed the labels of several snack items that staff reported the child had consumed to determine whether the products contained nuts. The ingredient labels for the reviewed items did not list nuts as an ingredient. I also interviewed the parent of the child involved in the incidents, who is employed as a teacher at the facility. The parent discussed the child’s medical action plan and the medication provided to the facility. The parent stated she was not notified during one of the incidents when the child appeared to have an allergic reaction. She further stated that she was not provided an incident report to review and sign for either occurrence in which the child reportedly experienced an allergic reaction after consuming food. Based on my investigation today, the following areas of non-compliance were identified: --Current and updated allergy restrictions were not posted in the classroom where children eat. --Permission to administer medication was found to be expired and/or contained incomplete information on the authorization forms. --Prescribed medication was not stored in a locked location as required. --Expired over the counter medication was administered. --Expired medication had not been returned to the parent. --Floater staff assigned to the classroom were not aware of all medication documented on the an action plan and were not knowledgeable about where medications were stored within the classroom. --A parent was not notified when their child experienced a possible allergic reaction. --Incident reports were not completed or provided to the parent following a child’s possible allergic reaction. During today’s visit, I conducted classroom observations, interviewed classroom teachers and the administrative team and reviewed children’s records and program records. Limited monitoring of childcare requirements occurred during today's visit. One hundred seventy-four (174) children were reported present during today’s visit. The following violations of childcare requirements were cited during today's visit. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the space for toddlers prescribed medication was not stored in a locked cabinet. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. Over the counter medication was administered to a child after the expiration date of the medicine and authorization by the parent. 10A NCAC 09 .0803(1)(d) 847 Parent's medication authorization did not include required information. In the space for toddlers, medication authorization did not include the name of the medication to be administered on the permission form. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the space toddlers a prescribed medication was left in the classroom after the medication had expired. .0803(12) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed on two separate occasions for incidents when a child had an allergic reaction. .0802 (e) 1836 Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. The medical action plan was not followed as written by the doctor for a child who has food allergies. .0801 (e) 1952 A copy of the incident report was not given to the parent. A parent did not receive a copy of an incident report after their child has a possible allergic reaction. .0802(e) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violations must be corrected immediately. Please send a letter of compliance stating how the above violations were corrected and what you will do in the future to prevent these violations from being cited. Please email me this letter by March 4, 2026. Based on the information gathered during today’s classroom observations, a review of children and program records, along with staff and administrative interviews, the allegation regarding the following of a child’s emergency medical plan was substantiated. Additional violations were cited in reference to medication and the storage of medication. A follow-up visit will be conducted. CONSULTATION & RESOURCES: During today’s visit, I also contacted this facility’s Child Care Health Nurse, Majena Groomes. Ms. Groomes has offered to come onsite to conduct a comprehensive health and safety medical assessment, which will include a thorough review of all medications and action plans currently maintained at the facility. In addition, she will provide onsite training to the administrative team and staff regarding the implementation of care plans and proper medication administration procedures. Mrs. Bell stated that she will contact Ms. Groomes to schedule a date for this technical assistance visit. MEDICATION: Medicines can be crucial to the health and wellness of children. They can also be very dangerous if the wrong type or wrong amount is given to the wrong person or at the wrong time. Prevention is the key to prevent poisoning by making sure medications are inaccessible to children. Prescribed medications as well as over the counter (OTC) medicines must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). --During today’s visit we discussed the storage of medication, and the importance of having a system for monitoring the expiration dates of medication and action plans. You currently have a system that has been developed for tracking for each classroom, but the system was not being observed being used and followed consistently by the teachers and administrative team. Tracking System: We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommend that you keep a tracking log available for review that lists the medications (prescribed/over the counter) in each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. Medical Action Plans: Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. During today’s visit I completed a review of the required forms that must be on file to administer medication to children as well as the required action plans for chronic illness (such as asthma and several food allergies). I also made you aware that you can find these forms on our website. INCIDENT REPORTING: Additional technical assistance was provided related to incident documentation practices and emergency contact procedures to ensure timely and accurate communication with parents and guardians. The following requirements and recommendations were reviewed: --An incident report must be completed any time a child is injured while in care. --All sections of the incident report must be completed in full. --The details of what occurred must be clearly and thoroughly documented. --The back of the form or an additional sheet of paper may be used to provide further details, if needed. --The parent or guardian must sign the incident report. (Documents if the parent or guardian refuses to sign) --A copy of the incident report must be provided to the parent or guardian, and a copy must be placed in the child’s file. --The incident must be documented on the center’s incident log. --It is recommended that each classroom keep blank incident report forms readily available. It was also recommended that administrative staff review incident reports prior to providing them to parents or guardians in order to offer guidance and ensure accuracy and completeness. If you have any further questions or concerns, please feel free to contact me: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) If you have any additional concerns, you may contact my supervisor, Meg Riddle: meg.riddle@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: RHONDA GRADY Operation Type: Center Case Number: 0925-328A Visit Date: 10/15/2025 Number Present: 137 Completed Date: 10/15/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Nikki Bell, the administrator accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Bell. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A staff member did not follow the classroom for toddler children's daily activity schedule for outdoor time on September 23, 2025. GS 110-91(12);.0508(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member handled toddler children children in an unsafe and inappropriate manner when she held and moved two toddler children by the arms. G.S. 110-91(10) All violations documented above must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by October 22, 2025 describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed to Rhonda Grady, Investigations Consultant at rhonda.m.grady@dhhs.nc.gov. You may contact me at (336) 266-0520 or Elizabeth Nichols, Investigations Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: RHONDA GRADY Operation Type: Center Case Number: 0925-328A Visit Date: 10/15/2025 Number Present: 137 Completed Date: 10/15/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 10:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Nikki Bell, the administrator accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Bell. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A staff member did not follow the classroom for toddler children's daily activity schedule for outdoor time on September 23, 2025. GS 110-91(12);.0508(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member handled toddler children children in an unsafe and inappropriate manner when she held and moved two toddler children by the arms. G.S. 110-91(10) All violations documented above must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by October 22, 2025 describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed to Rhonda Grady, Investigations Consultant at rhonda.m.grady@dhhs.nc.gov. You may contact me at (336) 266-0520 or Elizabeth Nichols, Investigations Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1402 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 145 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to assess for compliance with applicable childcare requirements. A checklist was used to note the requirements I monitored today. This facility currently operates with a Five Star license issued on June 11, 2019. I arrived at the facility and was greeted by the administrator, Ms. Nikki Bell, and the assistant administrator Ms. Danisha Bellmay. I made you both aware of the purpose of today’s visit. Ms. Bell and Ms. Bellmay assisted me during my visit today. A walkthrough of the indoor and outdoor spaces used by the children was conducted during today’s visit. In the infant and toddler classrooms, the children were observed actively engaging in free play and outdoor play. The teachers were observed interacting and engaging with the children as they explored both their indoor and outdoor learning environments. During the visit, several diaper changes and one infant feeding was observed. In the preschool classrooms, observations took place during center free play, small group activities, and teacher-directed small group instruction. The children were also observed during multiple transition periods, including transitions between indoor and outdoor spaces and from lunchtime to rest time. Several handwashing routines were observed throughout these transitions. Age-appropriate and sufficient materials were available and accessible within the learning environments. I monitored staff/ child ratios and supervision as I walked throughout the facility and found both in compliance. One hundred forty-five children (145) were present during today’s visit. Program records and staff and children’s files were monitored for compliance. A sanitation inspection was conducted on August 4, 2025. This facility received a superior classification and seven (7) demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. The following violations of childcare requirements were cited today. Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. The playground space used primarily for children age, two with natural play materials, did not provide and area that had shade. 10A NCAC 09 .1402(d) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In the space used for preschool age children several of the mats were not at least 18 inches apart as required. 15A NCAC 18A .2821(e) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports completed in the facility's electronic system did not consistently include all the required information. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to the children in the bathroom and cubbies for children age two. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Several staff members did not have current First Aid training as required. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Several staff members did not have current CPR training as required. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Several staff members did not complete Child Maltreatment training as required. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Several staff members did not complete Health & Safety training as required. .1102(a) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violation must be corrected immediately. Please send a letter of compliance stating how the above violation was corrected and what you will do in the future to prevent this violation from being cited. Please email me this letter by October 22, 2025. A follow-up visit will be conducted. Corporation Status: As we discussed during today’s visit. Updated owner/corporation paperwork will need to be submitted for your facility. I will send you the paperwork that will need to be completed by your corporation, Bright Horizons. CONSULTATION AND RESOURCES: Technical assistance regarding how to achieve and maintain compliance was offered. Health & Safety Requirements were also reviewed. STAFF & CHILDREN’S FILES: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff & children’s files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that the required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff & children’s file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. INCIDENT REPORTS: An incident report must be completed any time a child is injured as a result of an incident that occurs while the child is in care. The report must be signed by a parent/guardian and kept on file. The report must be submitted to your Child Care Consultant within seven (7) days if the child receives medical attention as a result of the incident. --An incident log must be completed any time an incident report is completed. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website As I was reviewing your computer-generated incident reports, I noticed all of the DCDEE requirements were not available on each incident report. It is recommended that you use the DCDEE Incident Report form, but if you use your own version, it must contain all the required information. **For detailed information on incident reports & incident log requirements please refer to Child Care rule .0802(e) ABCMS PROVIDER PORTAL: (Automated Background Check Management System) Owners/Directors must notify DCDEE when a new employee is hired or moves into their facility by accessing the Provider Access to ABCMS . Providers must obtain access to the ABCMS Provider Portal in order to meet the requirement to report new employees within five days of hire. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video. The CBC unit staff will grant providers access after completion of this training submit the signed Powerform available at the conclusion of the training. Please complete the process for your facility as soon as possible. Once providers are logged in, you can access codes to allow your staff and applicants to create a connecting application to link themselves to your facility. Additional information and instructions are available in the ABCMS Provider Portal Guide. I have emailed you additional information on how to complete this process and a portal guide for your reference. **PATHWAYS TO THE STARS: (QRIS) The Pathways to the Stars transition will begin soon. I conducted a training for Center operators in September 2025, and you were able to attend the training. During today’s visit, an overview of section .3200 of the child care rules was provided. Each of the three (3) pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you stated you were interested in pursuing Pathway #3 (Accreditation). You stated that you would begin working on the accreditation process. I made you aware that this process can be very lengthy and time-consuming. You may fall outside of the timeframe that is needed for you to transition to our new Rated License system. As a back-up we looked at the options for Pathway #2 (Classroom and Instructional Quality Pathway), and we discussed how you are already meeting most of the requirements for this Pathway. During your next visit we will begin discussing the timeframe for you to transition to new Rated License system. As discussed with you today it is important to have all your staff use this time to submit updated educational information to our Workforce system. All staff will need to have a current Workforce letter on file. Additional information on the new QRIS system can be found on the DCDEE website including informational handouts and webinars: Click under the “What’s New tab” than “QRIS Modernization” UPDATED RULES: For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We appreciate all you are doing to serve the children and families of NC. If you have any further questions or concerns about today’s visit, please contact me at: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: CAMILLE DAVIS Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 131 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. Elizabeth Childress, Child Care Consultant, accompanied me during the visit. This program currently operates with a Five Star License, effective June 11, 2019. Upon our arrival we were greeted by you, Nikki Bell, the administrator for the program. You assisted us with the information required during the visit. A fire inspection was conducted June 12, 2023. The report was marked Satisfactory. The most recent sanitation inspection was completed on October 19, 2023 and received a classification of Superior with zero demerits. I completed a walk-through of the indoor and outdoor areas of the facility that the children use. One hundred and thirty-one children were present today. I observed the preschool children engaged in free choice play in activity centers, participating in group time activities, playing outside, eating lunch, completing handwashing and bathroom routines, and resting during naptime. In the classrooms for infants, I observed the teachers completing diapering routines, sitting on the floor interacting with the children during tummy time, holding infants to comfort them, and feeding the infants their bottles. In the classrooms for toddler-age children I observed the teachers interacting with the children as the children moved about to music, participated in story time, played with available toys, and ate lunch. The teachers provided routine care and responded to the children in a nurturing manner. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. The following violations were observed and documented. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Annual staff evaluations were not available for review for any staff members as the administrator was unable to access the software system at the facility. G.S. 110-91(9); .0304(g); .2318 721 All equipment and furnishings were not in good repair. The outdoor gardening planter boxes on the playground had rotting wood, peeling paint, and exposed nails accessible by the children. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. The parent's medication authorization for three children's emergency medications was not current. This was corrected during the visit. 10A NCAC 09 .0803(4)(6-9) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have a valid TB test or TB screening on file for review. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Nine staff did not complete the required number of hours of on-going training. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. Five staff did not complete the health and safety training within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two staff did not complete health and safety training within five years of the previous completion of the required training. .1103(b) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. A letter stating how the violations were corrected and how you plan to maintain compliance in the future must be submitted electronically to my email address by November 16, 2023. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. 5. Signature of the person preparing the letter. Rated License Reassessment Process The hold harmless legislation was extended and signed into law on Monday June 12, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. This program is in Cohort Two, the preparation year for Cohort Two begins July 1, 2024 and the reassessment year will begin July 1, 2025. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. New Child Care Sanitation Rules The NC Children’s Environmental Health has re-adopted child care sanitation rules effective July 1, 2023. These rules can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Section_2800_Sanitation_of_Child_Care_Centers.pdf. If you have any questions or if I may be of further assistance, please contact me at 336-580-7335 or by email at Camille.Davis@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: THE CHILDREN'S CORNER Facility ID: 4155265 Consultant: CAMILLE DAVIS Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 131 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. Elizabeth Childress, Child Care Consultant, accompanied me during the visit. This program currently operates with a Five Star License, effective June 11, 2019. Upon our arrival we were greeted by you, Nikki Bell, the administrator for the program. You assisted us with the information required during the visit. A fire inspection was conducted June 12, 2023. The report was marked Satisfactory. The most recent sanitation inspection was completed on October 19, 2023 and received a classification of Superior with zero demerits. I completed a walk-through of the indoor and outdoor areas of the facility that the children use. One hundred and thirty-one children were present today. I observed the preschool children engaged in free choice play in activity centers, participating in group time activities, playing outside, eating lunch, completing handwashing and bathroom routines, and resting during naptime. In the classrooms for infants, I observed the teachers completing diapering routines, sitting on the floor interacting with the children during tummy time, holding infants to comfort them, and feeding the infants their bottles. In the classrooms for toddler-age children I observed the teachers interacting with the children as the children moved about to music, participated in story time, played with available toys, and ate lunch. The teachers provided routine care and responded to the children in a nurturing manner. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. The following violations were observed and documented. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Annual staff evaluations were not available for review for any staff members as the administrator was unable to access the software system at the facility. G.S. 110-91(9); .0304(g); .2318 721 All equipment and furnishings were not in good repair. The outdoor gardening planter boxes on the playground had rotting wood, peeling paint, and exposed nails accessible by the children. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. The parent's medication authorization for three children's emergency medications was not current. This was corrected during the visit. 10A NCAC 09 .0803(4)(6-9) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have a valid TB test or TB screening on file for review. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Nine staff did not complete the required number of hours of on-going training. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. Five staff did not complete the health and safety training within one year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two staff did not complete health and safety training within five years of the previous completion of the required training. .1103(b) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. A letter stating how the violations were corrected and how you plan to maintain compliance in the future must be submitted electronically to my email address by November 16, 2023. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. 5. Signature of the person preparing the letter. Rated License Reassessment Process The hold harmless legislation was extended and signed into law on Monday June 12, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. This program is in Cohort Two, the preparation year for Cohort Two begins July 1, 2024 and the reassessment year will begin July 1, 2025. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. New Child Care Sanitation Rules The NC Children’s Environmental Health has re-adopted child care sanitation rules effective July 1, 2023. These rules can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Section_2800_Sanitation_of_Child_Care_Centers.pdf. If you have any questions or if I may be of further assistance, please contact me at 336-580-7335 or by email at Camille.Davis@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times